2021 Volkswagen ID.4 Complaint Log

Battery popping sounds As I charge my vehicle, or drive the vehicle, the battery makes one sporadic loud "Pop" sound that is felt and heard from anywhere you are sitting in the vehicle. I was told this was "normal" and to be "expected" because the battery is "expanding". However, when talking to other ID4 owners, they do not experience this same sound. Since I have had this vehicle, the dealership has noted they cant reproduce this sound because in the 15 min they wait to charge the vehicle, they don't hear it. Unfortunately, this is sporadic during the charging time and also during the driving time. There are no warning signs, messages, or warnings from the dealership that this could occur. FOrtunately, I was charging next to a man who works in the Oxnard VW testing facility and he reported that this battery issue was known to occur in some vehicles and that there was a "fix" for it. I have had my vehicle in and out of the dealership for over a month and a half in total, and they yet to fix it. Now they are waiting to replace two bolts that apparently have loosened and were too "short".

Multiple times while driving the car props an error where the speed become unavailable while driving.

I was driving the car when a loud high pitched sound started coming from the vehicle. I am not a doctor, but the noise was probably loud enough to cause damage to human ears. Today, I picked up the car and was told "Contacted VW Techline. They been made aware of several other similar cases and engineering in Germany is looking into it. No resolution available at this time. Told to call VW Customer Care. I have been on hold for over 45 minutes. Called executive office and was transferred to Voice Mail.

While pulling out of a parking garage at low speed, the car shut down/stopped/lost all power. Also, a second event occurred while backing into a charging station, the car shut down/stopped/lost all power.

What component or system failed or malfunctioned, and is it available for inspection upon request? Rear window defrost grid How was your safety or the safety of others put at risk? Potential electrical fire Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by Galpin VW and Santa Monica Vw dealers and the manufacturer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes the vehicle has been inspected by Galpin VW Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The defrost grid shows signs of "visual variance" according to manufacturer.

The vehicle went into complete shutdown, it was unable to be placed into Drive or Reverse and vehicle was completely immobile. Various warnings appeared on the instrument cluster. After letting the vehicle sit it was returned to the dealer, where they experienced the same issues, but eventually replaced various electrical components and re-booted/re-programmed the systems. Approximately 11 days after receiving the vehicle back from repair the same thing occurred, additionally the automatic hold feature, to prevent rolling in neutral, failed and the car rolled backwards in my driveway about 4 feet before I was able to apply the footbrake. Several warning signals said the vehicle should not be driven, the vehicle is now back at the dealer again.

The infotainment panel sporadically shuts off. This has happened four times in the two months I’ve owned the car. Safety features like the backup camera, proximity sensors, and safety feature controls are not accessible.

2021 Volkswagen ID.4-Consumer sent Copy of letter sent to Volkswagen Group of America attached. Consumer has not received the 1st software update after 2 years. Mentions Safety Recall 9722 and Service Action # 93P7. After numerous calls the earliest appointment was June 2024, 14 months later and 1 month after lease expires.

The contact owns a 2021 Volkswagen ID.4. The contact stated that the vehicle failed to start. The warning message "High Voltage - Electrical Hazard - Don't Drive - Park Vehicle" were illuminated. The contact turned the vehicle off and, on several times, until the warning message disappeared. The vehicle was taken to the dealer to be diagnosed. No issues were found with the vehicle. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed that the failure was associated to an air pocket in the cooling system. The dealer bled the cooling system; however, the failure persisted. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 22V162000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.

The blind spot warning on the right side has not worked since I purchased the vehicle in April 2021. I have taken it to two different VW dealers three times and they have failed to repair it. I consider this safety issue!

The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the computer dashboard became inoperable, displaying a black screen. The vehicle was taken to the dealer and diagnosed as having HB Battery Management Control Unit failure; however, the vehicle was not repaired. The contact was informed that a fix would be available in 2025. The manufacturer was made aware of the failure. The failure mileage was approximately 18,655.