NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Volkswagen Jetta. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. YOU CANNOT EVEN SHUT OFF ENGINE BECAUSE KEY WON'T TURN TO THE OFF POSITION.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000(ELECTRICAL SYSTEM). AFTER CONTACTING HERITAGE VOLKSWAGEN PARKVILLE (9215 HARFORD RD, PARKVILLE, MD), THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. UPON STARTING THE VEHICLE, THE BRAKE WARNING INDICATOR ILLUMINATED. AS THE CONTACT PROCEEDED TO DRIVE THE VEHICLE, SHE FELT THAT THE BRAKE PEDAL WAS "OFF ITS BASELINE". THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); HOWEVER, THE RECALL PERTAINED TO VEHICLES MADE TWO YEARS PRIOR TO THE CONTACT'S VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT OFFER FINANCIAL ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
KEYS GET STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.
CAR REAR ENDED A WHITE VAN AND WHEN CRASHED THE AIRBAGS DID NOT DEPLOY. CAR I QUESTION WAS DRIVING AROUND 30-40 MPH. AIRBAG LIGHT DID GO OFF BUT ACTUAL AIRBAGS DID NOT DEPLOY. CRASH HAPPENED ON A CITY STREET WHILE I
I HAVE A "2012 VW JETTA SE 2.5L AUTO PZEV" THAT AT AROUND 90,110 MILES EXPERIENCED A SHIFT LEVER FAILURE ON 07/17/2019 AT AROUND 4:50 PM CST. THE PHYSICAL LOCKING MECHANISM OF THE SHIFT LEVER FAILED, AND IT WAS POSSIBLE TO ACCIDENTALLY SHIFT INTO DIFFERENT SELECTIONS WHILE THE VEHICLE WAS MOVING. I LUCKILY DIDN'T SHIFT INTO REVERSE BY ACCIDENT, JUST THE SPORT MODE (THIS MODE PREVIOUSLY REQUIRED THE HOLDING DOWN OF THE SHIFT LEVER BUTTON). AFTER THE FAILURE OF THE LOCKING MECHANISM, THE ELECTRONIC CONTROLS ALSO NO LONGER PICK UP SHIFTING REQUESTS (EG. SHIFTING FROM "NEUTRAL" TO "DRIVE" USING THE LEVER WOULD STILL SHOW THE CAR AS IN NEUTRAL). HOWEVER, THE VEHICLE STILL DOES SHIFT USING A VERY SPECIFIC METHOD OF MOVING THE GEAR SHIFT LEVER ALL THE WAY TO THE "REVERSE" POSITION, AND THEN MOVING IT ALL THE WAY TO THE "SPORT" POSITION. WHEN THIS IS PERFORMED, I AM ABLE TO THEN SHIFT INTO "DRIVE" THEN "NEUTRAL, AND THEN EVENTUALLY "REVERSE". I AM NOT ABLE TO SHIFT INTO "PARK" AT ALL, AND I HAVE TO USE TO YELLOW SHIFT OVERRIDE TAB IN ORDER TO SHIFT INTO ANY OTHER GEARS (EG. "NEUTRAL" OR "DRIVE"). THE KEY IS ACTUALLY STUCK IN THE CAR AS A RESULT OF BEING UNABLE TO SHIFT INTO PARK, SO I'VE HAD IT SITTING OVERNIGHT WITH THE KEY IN THE VEHICLE AS WELL. FEEL FREE TO CONTACT ME IF PHOTOS OR VIDEOS ARE NEEDED. I CAN ALSO PROVIDE AND ELABORATE ON MORE INFORMATION IF NEEDED.
KEY KEEPS GETTING STUCK IN THE CARS IGNITION WHILE THE VEHICLE IS ON. CAN NOT TURN ALL WAY BACK TO SHUT IT OFF. IT HAS GOTTEN TO THE POINT WHERE I HAVE JUST NOT USE THE CAR, AFRAID WILL NOT BE ABLE TO TURN IT OFF.
OUT OF NOWHERE THE EPC LIGHT AND MIL LIGHTS CAME ON THE CAR LOST POWER AND THE ENGINE WAS RUMBLING. VERY SCARY WHILE DRIVING ON THE HIGHWAY. TOOK IT TO THE DEALER. IGNITION COIL AND SPARK PLUG WIRES HAS TO BE REPLACED. COST ME OVER $900. A DAY LATER, I SEE THAT THIS SAME PROBLEM WAS A RECALL ON JETTAS IN THE PAST. I AM OUT OF POCKET $900 AND WAS NEARLY REAR-ENDED ON THE HIGHWAY BECAUSE OF THIS. WHY HASN'T VW CORRECTED THIS PROBLEM? I WANT TO BE REIMBURSED SINCE THIS IS A PROBLEM THAT HAS EXISTED IN JETTAS FOR YEAR!
ABS CONTROL UNIT FAILURE
I JUST PURCHASED THIS VEHICLE IN FEBRUARY OF 2019. SINCE THEN THE VEHICLE TRANSMISSION SHIFTS VERY HARD WHEN SWITCHING INTO GEARS. I DROVE THIS CAR WHILE HAVING MY CHILDREN IN THE CAR WHEN THE CAR VERY VIOLENTLY SWITCHED IN AND OUT OF GEARS. IT WAS VERY SCARY! AS I CONTINUE TO DRIVE TO IMPATIENT YO GET OFF THE NEAREST EXIT I NOTICED THE CAR'S SPEED STARTING DECLINE EVEN WHEN FOOT IS ON THE THROTTLE. I PULLED OVER IMMEDIATELY. I WAS SO AFRAID TO DRIVE THIS VEHICLE I HAD THE CAR TOWED 100 MILES CLOSER TO HOME.
HEADLINER COMING LOOSE AND OBSTRUCTING DRIVERS VIEW
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO VOLKSWAGEN OF OLYMPIA ( 2107 COOPER POINT RD SW, OLYMPIA, WA 98502; (360) 515-3349) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THE KEY WILL NOT TURN BACK- IT IS JUST STUCK ON
WHEN MOVING FROM STOP, TRANSMISSION TAKES A SECOND TO ENGAGE. THIS IS DANGEROUS BECAUSE WHEN TRYING TO TAKE A TURN FROM STOP, HESITATION COULD LEAD TO SERIOUS ACCIDENT. ENGAGE 1ST GEAR.
KEY GETS STUCK IN THE ON POSITION. HAVE TO WIGGLE STEERING WHEEL AND KEY TO TURN OFF
THE ENGINE SHUT OFF WHILE TRAVELING AT 65MPH ON THE HIGHWAY. THE HIGH PRESSURE FUEL PUMP FAILED, CAUSING THE SHUTDOWN. VOLKSWAGEN OF AMERICA HAD ALREADY ISSUED AN EXTENSION ON THE WARRANTY FOR THE HIGH PRESSURE FUEL PUMP, BUT I'M BEYOND THE MILEAGE OF THE EXTENSION. I WAS FORTUNATE TO BE IN A RURAL AREA WITHOUT A LOT OF TRAFFIC, BUT THIS COULD HAVE BEEN A MAJOR ACCIDENT IF I HAD BEEN IN TRAFFIC OR EVEN JUST IN THE LEFT LANE.
THE SUNROOF LEAKS ON THE PASSENGER'S SIDE WHEN IT RAINS, CAUSING THE CAR TO HAVE FLOODING ON THE PASSENGER'S SIDE FRONT SEAT AND BACK.
MY HUSBAND AND I WERE DRIVING EAST BOUND ON C470, IN ENGLEWOOD COLORADO, TRAVELING AT HIGHWAY SPEED BETWEEN 60-65 MPH WHEN AN EXTREMELY LOUD EXPLOSION OCCURRED. WE INITIALLY THOUGHT WE WERE BEING SHOT AT OR SOMETHING FELL OUT OF THE SKY. THERE WAS BROKEN GLASS EVERYWHERE, IN OUR HAIR AND EVEN MOUTHS. THANKFULLY, MY HUSBAND MAINTAINED CONTROL OF THE VEHICLE AND EXITED THE HIGHWAY AND INTO A PARKING LOT. UPON CLOSE INSPECTION, IT APPEARED THAT OUR RETRACTABLE SUNROOF (THAT WAS CLOSED) IMPLODED FROM THE INSIDE OUT.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
ABOUT A YEAR AGO BOTH REAR SPRINGS WERE BROKE AND THE DEALERSHIP REPLACED THEM. ABOUT A MONTH AGO BOTH FRONT SPRINGS WERE BROKE AND THE DEALERSHIP REPLACED THEM. ALL THE REPLACEMENTS WERE DONE AT MY COST. I NOW HAVE A REAR RIGHT SPRING THAT HAS BROKE AND WILL NOW HAVE TO HAVE IT REPLACED. IN MY OVER 50 YEARS OF DRIVING DIFFERENT MODEL CARS AND TRUCK, I HAVE NEVER HAD SPRING FAILURES SUCH AS THIS. I HAVEN'T HIT ANY MAJOR POT HOLES THAT WOULD CAUSE THIS TYPE OF DAMAGE. THIS MUST BE DEFECTIVE SPRINGS. THE LAST TIME I WAS AT THE DEALERSHIP HAVING THE FRONT SPRINGS REPLACED THEY SAID THIS IS COMMON. IT SHOULD NOT BE COMMON.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE.
HIGH PRESSURE FUEL PUMP FAILURE AT 104K MILES ON 2012 VW JETTA TDI A FUEL LINE WAS LEAKING, WHICH AS STATED BY THE SERVICE MANAGER AT SERRA VW, APPEARED TO BE A MANUFACTURER DEFECT. THE ENGINE COVER WAS RUBBING THE FUEL LINE (GROMMET POSSIBLY) CAUSING A LEAK. THE FUEL PRESUMABLY LEAKS ONTO THE SERPENTINE BELT WEAKENING IT, AND CAUSING IT TO FAIL AND SHRED TO PIECES. FUEL LINE WAS REPLACED, AS WELL AS THE SERPENTINE BELT. CAR WAS TESTED AND WOULD NOT CRANK STILL. SERVICE TECHNICIAN THOUGHT IT COULD BE THE BATTERY, THOUGH IT HAD BEEN REPLACED ROUGHLY A YEAR AND A HALF AGO. STILL, THEY DISCHARGED THE BATTERY, CHARGED THE BATTERY, AND TESTED THE CAR, AND IT STILL WOULD NOT CRANK. AT THIS POINT IT WAS THOUGHT THE FUEL FILTER MAY BE AN ISSUE. FUEL FILTER WAS REPLACED, THE CAR TESTED AGAIN, AND AGAIN IT WOULD NOT CRANK. THAT IS WHEN THE HIGH PRESSURE FUEL PUMP WAS GOING TO BE REPLACED. SERRA VW PLACED A WARRANTY CLAIM, WHICH WAS DECLINED, WITH THE BLAME PLACED ON THE LEAK IN THE FUEL LINE.THE FUEL PUMP IS COVERED UNDER THE EXTENDED EMISSIONS SYSTEM WARRANTY AS A RESULT OF THE EMISSIONS RECALL DUE TO UNETHICAL MODIFICATIONS OF THE COMPANY. I OPENED A CUSTOMER SERVICE CASE, TO INVESTIGATE. THEY FOUND NO REASON WHY THE HPFP WARRANTY WOULD BE DECLINED. THEY RELIED ON THE WORD OF THE SERVICE MANAGER, THAT STATED A MANUFACTURER DEFECT CAUSING THE FUEL LINE TO LEAK WAS THE CAUSE FOR THE FUEL PUMP FAILURE. AT NO POINT WAS THERE EVER ANY INDICATION OF STALLS, LACK OF POWER, OR REDUCED POWER OR 'MISSING' WHEN THE SERPENTINE BELT FAILED, INDICATING NO ISSUES WITH THE HPFP PRIOR TO ARRIVING AT THE DEALERSHIP FOR SERVICE
THE CAR STALLS WHEN IDLING FOR EXAMPLE AT RED LIGHTS, DRIVE THROUGH, STOP SIGNS WITH NO EXPLANATION. THE CAR STALLS AND THEN IT'LL START BACK UP NO PROBLEM LIKE NOTHING HAPPENED, IT GIVES NO LIGHTS OR CODES MAKING THE PROBLEM UNDETECTABLE I HAVE TAKEN IT TO MULTIPLE MECHANICS WHO ARE UNABLE TO FIND THE PROBLEM DUE TO IT NOT THROWING CODES WHEN IT HAPPENS.
AFTER PARKING VEHICLE, KEY GETS STUCK IN IGNITION AND CAN'T TURN VEHICLE OFF. ON A DIFFERENT OCCASION, I HAD MY VEHICLE PARKED AND THE KEY WOULDN'T TURN IN THE IGNITION WHEN TRYING TO TURN THE KEY TO START THE CAR.
WHEN IT IS COLD OUTSIDE AND THE TEMPERATURE GOES BELOW 20 DEGREES THE WINDSHIELD WIPERS STOP WORKING. WHEN THE TEMPERATURE WARMS UP THE WIPERS START WORKING AGAIN. THIS IS VERY DANGEROUS WHEN IT IS RAINING OR SNOWING AN I AM UNABLE TO CLEAR THE WINDSHIELD!
WHEN I BOUGHT MY 2012 VOLKSWAGEN JETTA, I COMPLAINED ABOUT MY CRUISE CONTROL NOT WORKING AND IF I PLUG TWO CHARGERS UP IT BLOW OUT AND I HAVE TO REPLACE THE A FEW
THE AIR BAG SENSOR CAME ON DASH AND ALSO STATES AIR BAG OFF FOR PASSENGER SIDE OF CAR.
MAP SENSOR - REPEATING FAILURE THE MANIFOLD ABSOLUTE PRESSURE (MAP) SENSOR FAILURE CAUSES EXPONENTIAL SAFETY ISSUES WHILE DRIVING ON HIGHWAYS AND/OR HIGHER SPEEDS THAT CAN RESULT IN DEATH. AFTER REPEATED REPLACEMENT AND REPAIRS, CONTINUOUS FAILURE OCCURS. STALLING, POWER AND STEERING ISSUES OCCUR AT HIGH SPEEDS AND/OR ON HIGHWAYS, PUTTING DRIVER AT RISK FOR A FATAL COLLISION. PERSONALLY, I HAVE HAD THE SENSOR REPLACED MULTIPLE TIMES, INCLUDING HOSES AND PUMPS ON THREE DIFFERENT OCCASIONS. SOON THEREAFTER, MAP SENSOR FAILS AND HAS CAUSED ME TO CREATE ALMOST A DOZEN COLLISIONS AT HIGH SPEEDS, PARTICULARLY ON HIGHWAYS.
JETTA WOULDN'T START, CALLED DEALERSHIP AND THEY SAID GET IT TOWED IN, WE HAVE 12 OTHER JUST LIKE IT, ZERO DEGREE'S OUTSIDE, THEY TOLD ME ABOUT THE INNER COOLER TECHNICAL BULLETIN AND THEY'D TAKE OF IT, THEY SAID THEY WOULD DEFROST IT AND LOOK INSIDE THE TURBO, THEY NEVER DID LOOK INSIDE THE TURBO THEY UNHOOKED ONE TUBE AND YEAS MOISTURE LIQUID CAME OUT THEY SAID NOT ENOUGH, THAT'S NOT WHAT THEY TOLD ME THEY WERE GONNA DO, ITS NOT A COINCIDENCE THAT 12 OTHER CARS ARE HAVING THE SAME PROBLEM, THEY DIDN'T TAKE CARE OF IT AND MADE ME PAY FOR A NEW STARTER, TOTALLY UNACCEPTABLE THE 12+ OTHER CARS HAVING THE SAME PROBLEM. $84 TOWING AND $480 FOR STARTER, THEY NEED TO RECALL THE TURBO'S CAUSING THE PROBLEMS. UNACCEPTABLE
BRAKES INOP. MAKING HISSING SOUND ABOVE THE BRAKE PEDAL. SOUNDS LIKE PRESSURE IS BEING RELEASED FROM A HOSE. ALMOST IMPOSSIBLE TO APPLY PRESSURE TO THE BRAKE PEDAL. WHEN IN MOTION I'VE HAD TO USE THE EMERGENCY BRAKE TO COME TO A STOP.
VEHICLE STALLED OUT WHILE DRIVER AT HIGHWAY SPEEDS DUE TO INTERCOOLER FREEZING, ON SECOND OCCASION VEHICLE WAS UNABLE TO START DUE TO ENGINE HYDROLOCKING FROM FROZEN INTERCOOLER THAWING OUT. VW HAS RELEASED A BULLETIN FOR THIS ISSUE BUT WILL NOT STAND BY WARRANTY ON SAID COMPONENT.
HAVING DIFFICULTY WITH MY VW JETTA SPORTWAGEN 2012 WITH ITS HIGH PRESSURE FUEL PUMP HAVING CONTAMINATED THE FUEL SYSTEM IN THE CAR WITH METAL SHARDS CAPTURED ON THE FUEL METERING VALVE. ENTIRE FUEL SYSTEM NEEDS REPLACEMENT. THE CAR IS A CERTFIFIED PRE-OWNED AND ONLY 11 MONTHS INTO A 2-YEAR BUMPER-TO-BUMPER WARRANTY. THE DEALERSHIP, REGIONAL CASE DISPUTE MANAGER, AND TECHNICAL DISPUTE INQUIRY HAVE ALL COME BACK AND REPORTED THAT IT IS AN EXTERNALLY CREATED ISSUE FROM THE DIESEL FUEL I PUT INTO THE TANK. HOWEVER, THIS IS A WELL-DOCUMENTED ONGOING ISSUE WITH VW DIESEL ENGINES WITH THEIR HIGH PRESSURE FUEL PUMPS DATING BACK TO 2009. THE FUEL I PUT INTO THE CAR WAS TESTED AND CAME BACK ENTIRELY FINE. AND BY VIRTUE OF THE METAL SHARDS BEING FOUND ON THE FUEL METERING VALVE THAT IS WHOLLY INDICATIVE OF THE CONTAMINATION BEING CAUSE AFTER THE FUEL HAS GONE THROUGH THE HIGH PRESSURE FUEL PUMP, TO THE ENGINE, AND THE EXCESS IS RETURNING BACK TO THE FUEL TANK VIA THE FUEL METERING VALVE. I WAS TOLD THAT THE METAL SHARDS WERE ONLY FOUND ON THE MESH PIECE/FILTER ON THE FUEL METERING VALVE NOT ON THE FUEL TANK FILTER ITSELF (WHICH YOU WOULD THINK THERE WOULD BE METAL SHARDS ON THE FUEL TANK FILTER IF THE DIESEL THAT I PUT INTO THE CAR WAS THE ORIGINAL ISSUE). THE CAR HAS NO ACCELERATION AFTER APPROXIMATELY 40 MPH, AND FURTHER DRIVING OF IT WILL JUST FURTHER COMPROMISE THE FUEL SYSTEM. THE PROBLEM OCCURS VERY SUDDENLY WITHOUT WARNING, AS IT DID IN MY CASE, WHICH DOESN'T ALLOW FOR CORRECTING BEFORE IT'S MUCH TOO LATE. I'M FACING AN ESTIMATED $5500 REPAIR BUT THAT IS ON THE LOW SIDE OF WHAT HAS BEEN REPORTED BY OTHERS THAT HAVE FACED THE SAME SITUATION. MY CAR IS UNDER WARRANTY, THIS HAS BEEN AN ONGOING ISSUE SINCE 2009 WITH VW DIESEL HIGH FUEL PUMPS, I BELIEVE THEY SHOULD FIX UNDER THE WARRANTY AS THEY KNOW THIS IS AN INTERNAL EQUIPMENT/PARTS FAILURE.
UNABLE TO TURN VEHICLE ENGINE OFF. IGNITION SWITCH IS STUCK IN THE RUN POSITION AND WILL NOT TURN TO OFF POSITION WITHOUT BREAKING KEY OFF IN THE IGNITION. DEALERSHIP STATED THAT IT IS A KNOWN PROBLEM BUT VEHICLE WAS OUT OF WARRANTY AND REPAIR COST OVER 700.00 WHICH MAY ONLY WORK FOR A YEAR OR 2. THEN WOULD START HAVING THE SAME ISSUE ONCE AGAIN.
I'VE NOTICED THAT MY CHECK ENGINE LIGHT COMES ON AND OFF, IT'S THE MAP SENSOR. IT HAS BEEN REPLACED SEVERAL TIMES AND EVERYTHING HAS BEEN FULLY CLEANED, CHECK ENGINE LIGHT STILL COMES ON. MY CAR ALSO SEEMS TO GO INTO LIMP MODE WHILE DRIVING. I'LL MAKE A TURN, AND ALL OF A SUDDEN THE CAR WILL NOT WANT TO MOVE AT ALL, ILL SWITCH IT TO TRIPTRONIC AND IT DOESN'T WANT TO DOWN SHIFT OR UP SHIFT. I HAVE TO PULL OVER ON THE SIDE OF THE ROAD. TURN THE CAR OFF THEN BACK ON. THIS HAS BEEN AN ON GOING PROBLEM WITH BOTH OF THESE THING FOR THE LAST SEVERAL MONTHS. I'VE ALSO NOTICED THAT THIS IS A COMMON PROBLEM WITH JETTAS MY YEAR. IT'S EXTREMELY DANGEROUS. I CAN BE IN THE CITY ON A HIGHWAY, ANYWHERES AND IT'LL RANDOMLY NOT WANT TO GO ANYWHERES, THE RPMS WILL GO COMPLETELY UP AND STILL NOT MOVE. I KNOW FROM OTHER, THAT THERE IS AN UPDATE FOR THE ECU COMPUTER ON THE CAR, FOR THE MAP SENSOR AND TO I GUESS HE'LL WITH THE LIMP MODE ISSUE. I ALSO KNOW THAT WHEN I HARD BRAKE, IT'LL GO INTO LIMP MODE. IT'S EXTREMELY SCARY.
FRONT DRIVER SIDE DOOR WILL INTERMITTENTLY FAIL TO LOCK AND/OR UNLOCK WITH KEY FOB OR LOCK/UNLOCK BUTTONS IN THE CABIN (BEGAN APPROX 6/20/2018 AT APPROX 43,000 MILES). MUST USE THE KEY IN EXTERIOR KEY HOLE TO MANUALLY LOCK OR UNLOCK, BUT WHILE KEY IS IN THE IGNITION IT IS IMPOSSIBLE TO LOCK THE DOOR MANUALLY AS THERE IS NO MANUAL LOCK SWITCH ONLY POWER LOCK SWITCH. EVERY TIME ANY DOOR IS UNLOCKED AND THE DRIVER GOES FROM 0MPH PAST ABOUT 10MPH THE CAR AUTOMATICALLY TRIES TO LOCK BUT FAILS. THIS IS A SAFETY HAZARD FORM CARJACKING, AS THERE IS NO WAY TO MANUALLY LOCK THE DOORS FROM INSIDE THE CABIN. AT APPROX 46,400 MILES (11/8/2018) THE FRONT PASSENGER DOOR EXPERIENCED SIMILAR ISSUES. IT WILL INTERMITTENTLY FAIL TO LOCK WITH KEY FOB OR LOCK/UNLOCK BUTTONS IN THE CABIN, AND THE CAR WILL ATTEMPT TO AUTOLOCK THE DOOR AFTER 10MPH. THE ONLY WAY TO LOCK THE DOOR MANUALLY IS TO OPEN TO DOOR AND USE THE EMERGENCY LOCK SWITCH INSIDE THE DOOR JAM. THIS TOO IS A SAFETY HAZARD AS THERE IS NO WAY TO LOCK MANUALLY FROM INSIDE THE VEHICLE. AN OBD SCAN SHOWS BOTH DRIVER AND PASSENGER DOOR LOCK FAILURES. SOMETIMES THE LOCKS WILL GO WEEKS OF TIME FULLY FUNCTIONAL, BUT ONE OR THE OTHER WILL EVENTUALLY START FAILING AGAIN. THIS IS LIKELY DUE TO A BAD LOCK ACTUATOR, EITHER A DEAD SPOT IN THE ACTUATOR'S MOTOR OR POOR SOLDERING OR CONNECTION DUE TO POOR DESIGN/MANUFACTURING. SOMETIMES THE DRIVER CAN HEAR THE ACTUATOR STRUGGLING SOUNDING LIKE A SQUEAL FROM THE ACTUATOR'S LOCATION.
KEY GETS STUCK IN THE IGNITION WHEN TURNING OFF THE ENGINE.
I WAS INJURED IN A CAR ACCIDENT IN MY 2012 VW JETTA WHERE THE AIRBAGS SHOULD HAVE BEEN DEPLOYED BUT WERE NOT. PEOPLE INCLUDING POLICE AND INSURANCE COMPANIES WERE SURPRISED MY AIR BAGS DID NOT FUNCTION. LOOKING FURTHER INTO THE INCIDENT I FOUND OUT VIA INTERNET THAT THERE WAS A RECALL IN 2016 FOR THIS PROBLEM. HOWEVER, I WAS NEVER NOTIFIED (OF THE RECALL OR PROBLEM) AS THE OWNER OF THIS VEHICLE WHO PURCHASED THIS NEW FROM A VW DEALER. THIS OCCURRED ON THE FREEWAY WHEN MY CAR WAS COMING TO A COMPLETE STOP FOR BACKED UP TRAFFIC GOING UNDER 10MPH. I WAS REAR ENDED BY A VEHICLE GOING AT LEAST 35 MPH - PROPELLING ME INTO THE CAR SEVERAL FEET IN FRONT OF ME CAUSING A 5 OR 6 CAR PILE UP.
DOOR LATCH FAILED MID-DRIVE AND MY DOOR FLEW WIDE OPEN MID-TURN. MAJOR SAFETY ISSUE. IF THIS WAS AN ISOLATED INCIDENT, I WOULDN'T BOTHER POSTING THIS. BUT IF YOU USE A QUICK GOOGLE SEARCH, THIS IS AN ISSUE VOLKSWAGEN WIDE. NOT ISOLATED TO THE JETTAS, NOT EVEN LIMITED TO MK6S.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE RODE ROUGHLY AND HESITATED TO THE POINT THAT IT COULD NOT BE DRIVEN. VOLKSWAGEN OF MARIETTA (1860 COBB PKWY SE, MARIETTA, GA 30060, (770) 955-6565) PREVIOUSLY DIAGNOSED THAT THE DIESEL PARTICULATE AIR FILTER FAILED AND STATED THAT THE PART NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,300.
WHILE DRIVING MY CAR ON NORMAL DRIVING CONDITIONS, NO RAIN, DAYLIGHT HOURS, WHEN COMING UP ON A STOP SIGN I PUSHED THE BRAKE PEDAL AND IT WOULDN'T PUSH, THE BREAKS DIDN'T WORK, I PUMPED THEM AND STILL THE PEDAL WOULDN'T MOVE, ON THE FOURTH OF FIFTH PUMP FINALLY THE PEDAL WOULD COMPRESS. THIS HAS HAPPENED APPROX 6-8 TIMES OVER THE LAST 4 YEARS BUT YESTERDAY IT WAS A SERIOUS ISSUE. I COULDNT GET MY BRAKES TO REACT AND REAR ENDED THE CAR IN FRONT OF ME , AND THE VALUE OF MY JETTA IS NOW LIKELY A TOTAL LOSS. I HAVE PERIODICALLY LOOKED FOR RECALLS ON THIS ISSUE AND HAVE FOUND ONLY SIMILIAR COMPLAINTS.
KEY GOT STUCK INSIDE IGNITION. I COULDNT TURN CAR OFF FOR OVER 10 MINUTES. IT HAS OCCURED SEVERAL TIMES IN LAST MONTH JUST GETTING WORSE NOW.
VEHICLE STALLS RANDOMLY WHILE IDLING AND HAS HAPPENED TWICE WILL DRIVING AT LOW SPEEDS, WHICH CAUSES LOSS OF POWER STEERING. THE CAR ALSO DRIVES ROUGH BEFORE, AND THE STALLING HAPPENS SOMETIMES 3-4 TIMES A DAY AND OTHER TIMES NOT AT ALL.
THIS VEHICLE CAME FROM THE MANUFACTURER WITH DUNLOP SP SPORT 01 A TIRES (225/40R18) (AUGUST 2012 PURCHASE). WITHIN NINE MONTHS (8800 MILES) TWO TIRES DEVELOPED SIDEWALL BUBBLES. AFTER CONTACTING DUNLOP, THEY REPLACED TWO TIRES ST NO CHARGE. AT THAT TIME, THE GOODYEAR/DUNLOP RETAIL STORE SLOWED ME TO PURCHASE A TIRE WARRANTY ON ALL FOUR TIRES. OVER THE PAST SIX YEARS AND 80,000 MILES, I HAVE REPLACED FOURTEEN (14) OF THESE TIRES UNDER THE WARRANTY AND HAVE HAD TO PURCHASE A WARRANTY WITH EACH REPLACEMENT TIRE. THESE TIRES ARE THE ONLY TIRES I HAVE EVER OWNED IN ALMOST 40 YRS OF DRIVING THAT HAVE DEVELOPED SIDEWALK BUBBLES. I HAVE OTHER TIRES FROM A DIFFERENT MANUFACTURER WITH THE SAME SIZE TIRE ON A DIFFERENT VEHICLE AND THEY HAVE NOT DEVELOPED ANY SIDEWALL BUBBLES. THESE TIRES ARE A SAFETY HAZARD AND SHOULD BE RECALLED AND REPLACED BY GOODYEAR/DUNLOP. THE FIRST BUBBLE WAS 6/14/13 AND THE LATEST BUBBLE WAS 9/8/18.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
LEAK IN THE FUEL SYSTEM.
THE VEHICLE IS STATIONARY AND IN PARK. THE KEY WILL NOT TURN IN THE IGNITION, EVEN TO START THE CAR. WHEN THE CAR CAN BE STARTED, AND IS RUNNING AND PLACED IN PARK, THE KEY WILL NOT COME OUT OF THE IGNITION AND THE CAR IS DIFFICULT TO TURN OFF. THE KEY IS OFTEN LOCKED IN THE IGNITION WITH NO WAY OF REMOVING IT.
THE CAR WILL NOT TURN OFF. THE IGNITION SWITCH WILL NOT ALLOW THE KEY TO BE TURNED INTO THE OFF POSITION AND IT CONTINUES TO RUN. THE KEY CANNOT BE REMOVED. THE VEHICLE IS STATIONARY AND IN PARK.
IGNITION KEY GOT STUCK INTO IGNITION SWITCH MAKING UNABLE TO TURN THE CAR OFF, THIS IS THE SECOND TIME THIS HAPPEN, THE FIRST TIME DEALER REPLACE THE SWITCH CHARGING OVER 500.00 DOLLARS WORKED GOOD FOR A WHILE AND THEN THE KEY STARTED TO FEEL LIKE A BUMP WHEN TURNING THE KEY OFF AGAIN UNTILL GET COMPLETELY STUCK FOR SECOND TIME IN ABOUT 3 YEARS SPAN, CONTACTED DEALER AND THE CUSTOMER SERVICE DENY ANY WRONG DOING EVEN THOUGH SHE SAID IS A COMMON ISSUE, OBVIOUSLY THEY KNOW ABOUT THE ISSUE.
VEHICLE KEY GETS STUCK IN THE IGNITION WHILE STARTING AND SHUTTING OFF THE VEHICLE. THIS HAPPENS EVERY TIME SOMEONE ELSE OTHER THAN I, THE OWNER ATTEMPTS TO TURN OFF THE VEHICLE. I HAVE HAD TO WIGGLE THE KEY A CERTAIN WAY TO TURN IT OFF. AT THIS POINT EVEN SO CANNOT TURN THE VEHICLE OFF AND HAD TO LEAVE IT RUNNING EVEN WHILE PUMPING GAS. I HAVE READ NUMEROUS REVIEWS ON THIS SAME ISSUES WITH OTHER VEHICLES OF THIS MAKE AND MODEL. I DO NOT UNDERSTAND WHY VOLKSWAGEN HAS NOT RECALLED THIS VEHICLE TO FIX THIS ISSUE. MY VEHICLE IS CURRENTLY STILL RUNNING AND MY HANDS ARE SCRATCHED FROM ATTEMPTING TO TURN OFF MY VEHICLE. FIX THIS.
KEY GETS STUCK IN THE IGNITION WHEN TRYING TO TURN ENGINE OFF.
Data synced from NHTSA on May 4, 2026