NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Volkswagen Jetta. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DEPRESSING THE HORN, IT FAILED TO SOUND AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPAIRED. THE MECHANIC INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE CONTACT CALLED PRESTIGE IMPORTS VOLKSWAGEN AT 914-769-5100 (LOCATED AT 44 PLEASANTVILLE RD, PLEASANTVILLE, NY 10570), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER, BUT DID NOT GET AN ANSWER. THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
VEHICLECOMPLAINT/ CAR DOESN T STOP OR SHUT OFF . KEY DOESN T ALLOW CAR TO TURN OFF
KEY WILL NOT COME OUT OF IGNITION. RECEIVED A LETTER FOR AN "EXTENDED" WARRANTY ON THE ISSUE BUT WHILE I WAS UNDER 10 YEARS OLD, MY CAR WAS OVER THE ALLOTTED MILEAGE. I'VE BEEN TOLD THIS IS A $700 ISSUE. THIS SHOULD BE A RECALL BECAUSE IT IS A KNOWN ISSUE WITH MANY OF THEIR CARS DURING THESE YEARS.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
WHILE DRIVING VEHICLE IN PARKING LOT, CAR SOUNDED STRANGE. AS CAR MOVING THROUGH PARKING LOT CAR COMPLETELY STALLED. TURNED HAZARDS ON. TURNED CAR OFF AND ATTEMPTED TO RESTART CAR. CAR WOULD NOT RESTART AND WINDOWS WOULD NOT FUNCTION. AFTER A FEW MINUTES A NICE GENTLEMAN OFFERED TO PUSH CAR TO SAFE LOCATION. PUT CAR IN NEUTRAL AND STEERED AS NICE GENTLEMAN PUSHED CAR. CAR LOST ALL POWER STEERING AT THIS TIME. CONTACTED NEAREST VW DEALERSHIP, VW VALENCIA. VW VALENCIA STATED SHOP AND DEALERSHIP WOULD BE SHUTTING DOWN AND COULD NOT HELP ME, DIRECTED ME TO NEAREST VW 14 MILES AWAY. PREGNANT AND WITH A 2 YEAR OLD IN THE CAR DECIDED IT WOULD NOT BE SAFE TO VENTURE OUT OF MY TOWN. CALLED AAA. AAA TOWED ME TO GERMAN HI TECH INC. GERMAN HI TECH INC DETERMINED FUEL PUMP WAS TO BLAME. RESEARCHED VW FUEL PUMP RECALLS. FOUND RECALLS ON PASSAT AND CC MODELS. CONTACTED VW TO DETERMINE IF RECALL IS EXTENDED TO JETTA TDI. VW EMPLOYEE TOLD ME NOT AT THIS TIME. DETERMINED BEST COURSE OF ACTION TO HAVE WORK COMPLETED IN TOWN IF NO GUARANTEE OF RECALL. DID FILE A COMPLAINT WITH VW.
I WAS HAVING TROUBLES TURNING MY CAR OFF IN DECEMBER 2015. THE KEY WAS STUCK IN THE ON POSITION AND NO MATTER WHAT I DID, I COULDN'T REMOVE IT. CALLED THE DEALERSHIP, AND WAS TOLD TO BRING MY CAR IN IMMEDIATELY. THEY REPLACED THE STEERING COLUMN LOCK HOUSING. EVERYTHING WAS GOING GREAT. I SPENT OVER $700 BETWEEN PARTS AND LABOR, BUT MY CAR WAS FIXED. FAST FORWARD TO APRIL OF 2018, I RECEIVE A LETTER FROM VOLKSWAGEN STATING THAT THE PART I HAD REPLACED WAS BEING RECALLED AND THEY WERE EXTENDING THE WARRANTY TO 10 YEARS OR 100,000 MILES, WHICHEVER OCCURS FIRST. NOW, IT'S MAY OF 2018, AND MY CAR WILL NOT TURN OFF AGAIN. IT'S NOT BEEN 10 YEARS (MY CAR IS A 2012), BUT I HAVE 149,000 MILES ON IT, SO THEY WILL NOT REPLACE THE LOCK HOUSING. THEY WILL HOWEVER, LOOK OVER MY DOCUMENTATION FROM 2015 TO "POSSIBLY" REIMBURSE ME. NOW, THE PROBLEM IS, I DON'T BELIEVE THAT I SHOULD HAVE TO REPLACE THAT PART EVERY 2.5 YEARS. ACCORDING TO THE LADY FROM VW CUSTOMER CARE, SHE UNDERSTANDS MY FRUSTRATIONS, BUT CAN'T DO ANYTHING ABOUT IT. SO NOW, I HAVE TO TAKE MY CAR BACK IN TO THE DEALERSHIP, AND PAY FOR A THIRD PART, EVEN THOUGH THE REPLACEMENT PART I ALREADY PAID FOR WAS FAULTY WHEN THEY REPLACED IT ( SINCE IT HAD TO COME STRAIGHT FROM VW). I HAVE READ MANY REVIEWS ABOUT THE SAME THING HAPPENING TO VOLKSWAGEN VEHICLES. LESSON LEARNED, I WILL NEVER BUY ANOTHER VW.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR DRIVER AND FRONT PASSENGER DOORS DID NOT LOCK WHEN THE ALARM WAS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AUTOBAHN MOTORCAR GROUP (3000 WHITE SETTLEMENT ROAD, FORT WORTH, TX 76107, 817-336-0885) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE MANUFACTURER WAS CALLED, BUT THERE WAS NO RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH, THE HORN FAILED TO SOUND WHEN IT WAS PRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER (NORTHTOWNE VOLKSWAGEN, 6728 N OAK TRAFFICWAY, KANSAS CITY, MO 64118, (816) 436-2255) WHERE IT WAS DIAGNOSED THAT THE HORN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 73,400.
WELL RECALL U HAVE DOESN'T COVER MY CAR CAUSE IT'S OVER 100K SO THTS RUDE AND WR9NG IT'S BEEN HAPPENING A WHILE AGO P BUT YOUR RECALL 8 JUST GOT OVER 800 TO FIX IT I THINK THIS SHOULD BE TAKI G CARE OF REGARLESS CAUSE I WILL NOT SUGGEST ANYONE TO YR CARS U MADE IT CRAPPY AND MY KEYS GONNA BE JACKED UP TOO AND WHT I SHOULD PAY FOR THT TOO MY KEY GETS STUCK I WAITED FOR RECALL SO I SHOULD PAY 800 CAUSE ITS OVER 100K THT WRONG AND TERRIBLE CUSTOMER SERVICE I WANT TO GO GET IT FIXED B 4 MY KEY BREAKS TOO I WANT SOMEONE TO REPLY THANK U
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE HORN BECAME INOPERATIVE IN COLD CLIMATES. IN ADDITION, THE WINDSHIELD WIPERS FAILED. FURTHERMORE, THE IGNITION KEY BECAME STUCK IN THE IGNITION ON SEVERAL OCCASIONS. AN INDEPENDENT REPAIRED THE IGNITION. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE IGNITION FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
THE KEY BECOMES DIFFICULT TO REMOVE OR STUCK IN THE STEERING COLUMN. THIS WAS IDENTIFIED ON MY 2012 VW JETTA IN 2015 AT 81K MILES AND RECOMMENDED TO BE REPLACED BY A VW DEALERSHIP. AT THE TIME, I WAS UNABLE AFFORD THE REPLACEMENT COST. THIS HAS HAPPEN THROUGHOUT MY TIME OWNING THE CAR (TYPICALLY IN THE WARMER MONTHS). I EXPERIENCE THE ISSUE WHERE THE KEY BECAME STUCK YESTERDAY. WHEN I GOT HOME YESTERDAY I RECEIVED A LETTER FROM VW STATING THAT THIS IS A KNOWN-ISSUE AND THAT THEY ARE EXTENDING THE WARRANTY COVERAGE TO 10 YEARS OR 100KM MILES TO COVER THIS ISSUE. MY CAR HAS 130K MILES ON IT NOW AND I JUST SPOKE WITH VW AND HIGHLIGHTED THAT A VW DEALERSHIP IDENTIFIED THE ISSUE IN SEPTEMBER 2015 (81K MILES) WHEN THE CAR WOULD HAVE BEEN COVERED UNDER THIS EXTENDED WARRANTY. THEY TOLD ME BECAUSE I CHOSE NOT TO PAY FOR THE REPAIR THEN, THERE WAS NOTHING THEY COULD DO NOW. THIS IS EXTREMELY FRUSTRATING. VW DID NOT JUST DECIDE THIS MONTH THAT THIS WAS AN ISSUE AND SHOULD PAY FOR THESE REPAIRS AS THE EXTENDED WARRANTY DOESN'T DO ENOUGH AS MANY CARS ARE PROBABLY WELL BEYOND IT.
I PARKED AND COULD NOT REMOVE MY KEY OR TURN OFF THE ENGINE. MY CAR IS NOT SAFELY DRIVE ABLE. UNPREDICTABLE IF KEY WILL TUR ON OR WORSE STILL TURN OFF. THE FAILURE TO TURN OFF HAPPENED ON A PUBLIC STREET.
A WHILE AGO I FELT A LITTLE DIFFICULT TO GET THE KEY OUT AT PARKING BUT USUALLY PUSHED IT HARDER IN AND TURNED THE KEY WOULD BE OUT. LAST YEAR THE GUY WORKING ON SAFETY CHECK CALLED ME FOR EMERGENCY BECAUSE HE COULDN'T GET MY CAR TURNED OFF, HE'S SCARED TO BREAK MY KEY. THIS YEAR COSTCO TIRE CENTER CALLED ME FOR EMERGENCY WHILE CHANGING TIRES BECAUSE OF THE KEY STUCK ISSUE. I TOLD THEM TO TRY FEW MORE TIMES WITH PUSHING KEY IN AND WIGGLE IT A BIT. AFTER I GOT BACK FROM COSTCO, I FINALLY COULDN'T BEAR WITH THIS PROBLEM BECAUSE I COULDN'T GET IT OFF FOR ABOUT 15 MINUTES. I SEARCHED INTERNET AND NEXT DAY AND I LEARN THIS AS COMMON ISSUE. I AM RELUCTANT BUT BE PREPARED TO BRING CAR TO VW DEALER FOR REPAIR. LUCKILY THE DAY BEFORE I WAS GOING TO BRING CAR TO VW, READ A LETTER FROM VW WHICH I WAS ALMOST GOING TO THROW AWAY AS A PROMOTION LETTER. IN LETTER, IT STATES EXTENDING WARRANTY TO 10 YEARS FOR KEY HOUSING! I IMMEDIATELY CALL VW AND SCHEDULE A DIAGNOSIS. NOW WAITING FOR THE PARTS COME IN WHICH THEY SAID ABOUT 7 DAYS. I DROVE IT YESTERDAY AND THE CAR KEY GOT STUCK AGAIN. I AM NO LONGER TO GET IT OUT FOR WORKING A FEW MINUTES, I NEEDS TO WORK ON IT FOR OVER 10 MINS. I FEEL SCARY TO DRIVE THE CAR AS I DON'T KNOW WHEN IT HAPPENS AND HOW LONG IT WILL STUCK UNTIL I GET IT OUT. IT MAY MEAN GOING OUT MUCH MUCH EARLIER TO SPARE TIME WORKING ON THE STUCK KEY OR JUST NOT DRIVING IT AND WAITING IT FOR DEALER'S KEY HOUSING REPLACEMENT. EVEN VW SEEMS HAVING TAKEN ACTION I THINK I SHALL FILE A COMPLAINT STILL.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING AT LOW SPEEDS, THE ENGINE MADE A HUMMING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,600.
90K MILES TRANSMISSION AND TRANS AXEL WENT
GOT AN ERROR MESSAGE THAT THE PASSENGER SEAT AIRBAG ON MY CAR WAS STAYING OFF AT ALL TIME. I TOOK MY CAR TO THE LOCAL VW DEALER. THEY PERFORMED A DIAGNOSTIC ON MY CAR AND TOLD ME THAT THE CHILD SET RECOGNITION UNIT (J706) IS DEFECTIVE AND NEED TO BE REPLACED. SINCE MY CAR IS OVER THREE YEARS OLD THE WARRANTY WILL NOT COVER IT. I WOULD HAVE TO PAY $633.79 TO REPLACE IT. MY BROTHER HAS A VW TIGUAN AND THE SAME THING HAPPENED TO HIS CAR. AFTER DOING SOME RESEARCH ONLINE I FOUND OUT THAT LOTS OF VW OWNER WERE HAVING THE SAME ISSUE. FAILURE OF THE CHILD SET RECOGNITION UNIT. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED. VW SHOULD REPLACE THOSE DEFECTIVE UNITS FREE OF CHARGE.
TL* THE CONTACT OWNED A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE AFTER IT STOPPED ABRUPTLY. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING FACILITY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
I HAVE BEEN HAVING PROBLEMS WITH MY WINDSHIELD WIPERS NOT WORKING WHEN IT IS COLD.I HAVE CALLED THE LOCAL VW DEALER AND WAS TOLD THAT THEY HAVEN'T HEARD OF THIS PROBLEM AND WANT OVER A 100.00 TO TEST FOR IT.I HAVE FOUND THAT THIS PROBLEM HAS HAPPENED A LOT TO OTHER OWNERS. I HAVE BEEN STRANDED WITH THIS PROBLEM. AFTER IT WARMS UP THEY WILL WORK.
42G8 RECALL 2015 ALSO IN FEB 2018 TOTAL LOSS OF POWER WHEN VEHICLE IS A A COMPLETE STOP AS WELL AS SLOWED TO NO ACCELERATION ONCE VEHICLE IS SLOWED OR STOPPED.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
THE HORN WHICH IS ATTACHED TO AUTO SECURITY SYSTEM STOPPED WORKING INITIALLY WHEN COMING IN CONTACT WITH HEAVY SNOW FALL AFTER MOVING TO INDIANA FROM FLORIDA AFTER THE SUMMER WEATHER ARRIVED IT WORKED FOR A SHORT TIME ASS SOON AS THE WEATHER AND RAINFALL CHANGED THE HORN NO LONGER WORKED, THE WATER DISPENSER/WASHER FOR THE WIPERS STOPPED WORKING WILL NO LONGER DISPENSE ANYTHING. MY VEHICLE WAS IN USE WHEN THE ISSUES WERE NOTICED, IT IS DRIVEN DAILY AND WITHIN A SHORT AMOUNT OF TIME IT BECAME NOTICEABLE THAT THE WEATHER WAS CAUSING POSSIBLE A SHORTAGE SO THAT THE HORN OR WATER DISPENSER REFUSED TO COOPERATE
LOW BEAM HEADLIGHTS GO OUT EVERY TWO MONTHS. EACH BULB FAILS INDEPENDENTLY WITHIN A WEEK OF EACH OTHER. THE DEALERSHIP HAS CHECKED WIRING, VOLTAGE, AND FIXTURES BUT FOUND NO PROBLEMS. THIS CREATES A SAFETY ISSUES WITHOUT HAVING ANY HEADLIGHTS.
MY WINDSHIELD WIPERS WOULD NOT MOVE. TEMPERATURE WAS APPROXIMATELY 15 DEGREES FAHRENHEIT. FUSE WAS NOT BROKEN. MOTOR FINE. WHEN IT WARMED UP, THE WIPERS BEGAN TO WORK AGAIN. MY VEHICLE WAS STATIONARY INITIALLY, BUT EVEN AS I DROVE FOR 30 MINUTES, THE WIPERS WOULD NOT WORK.
MY COSINE AND I HAVE A 2012 AND A 2013 VW. JETTA THAT HAS AND HAD THE SAME PROBLEMS. HIS FIRST. P0011 CODE. THE SYMPTOMS CHECK ENGINE LIGHT, THE ENGINE HAS A HARD START CONDITION, REDUCTION IN FUEL MILEAGE, THE ENGINE RUNS ROUGH, HESITATE, OR STALL. P0011 CODE DEFINITION CAMSHAFT POSITION 'A' - TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE (BANK 1) AT FIRST CAR OR CARS DID NOT GIVE WARNING OR LIGHT ON , THEN WHILE ON THE STREET THEY STARTED SHAKING. WEN AT STOP LIGHTS THEY STALLED, HARD TIME RESTARTING, UP ON CHANGE OF LIGHT IT REACTS SLOW TO GET UP TO REGULAR SPEED, SLUGGISH,KNOCKING, MY COUSIN TOKE THE 2013 JETTA TO A VW. DEALER AND GOT CHARGED AROUND $3,000 .I'M LOOKING FOR ANOTHER OPTION., OR RECALL.
AFTER STOPPING THE CAR, THE COOLING FAN REMAINS ON, AND THE ENGINE SEEMS INAPPROPRIATELY HOT, YET I HAD NOT DRIVEN THAT FAR. IDEAS RANGE FROM A BLOCKED RADIATOR, A POOR THERMOSTAT? THE COOLANT HAD BEEN CHANGED. HAS ANYONE ELSE REPORTED A SIMILAR PROBLEM? IT WAS ONLY 70 TO75 DEGREES AND OFTEN A BIT HUMID, BUT USUALLY AT NIGHT SINCE I SELDOM DROVE IN THE HEAT OF THE DAY. IT WAS PARKED AND THE TEMP OF THE ENGINE WAS NEVER ABOVE 190 DEGREES, THOUGH THE ENGINE FELT HOT. THIS HAPPENED MANY TIMES (10 PLUS) MOSTLY DURING THE WINTER IN FLORIDA. I REPORTED IT ONCE BUT THE TECH DIDN'T SEE IT AS A PROBLEM.WHAT DO YOU THINK?
I LIVE IN AN AREA THAT HAD OVER 100 DAYS WITHOUT RAIN. THE DAY IT FINALLY RAINED I TRIED TO TURN ON WINDSHIELD WIPERS AND THEY NO LONGER WORKED. AUTO TECH STATES THE MOTOR BURNED OUT. UPON RESEARCHING ONLINE I NOTICED THIS WAS A COMMON OCCURRENCE WITH THIS VEHICLE.
THERE WAS A RECALL A COUPLE OF YEARS AGO ON MY VEHICLE REGARDING THE CLOCKSPRING. EVERY TIME I MADE A LEFT TURN IT WOULD MAKE A LOUD CRACKING NOISE, THE SHARPER THE TURN THE LOUDER THE SOUND. THE AIRBAG LIGHT APPEARED, THE SYSTEMS ON THE STEERING WHEEL DON'T WORK ANYMORE INCLUDING THE HORN. I HAVE CALLED VW TO SEE IF THEY'LL FIX IT, I SAID IT'S RELATED TO THE RECALL. THEY SAID IT WILL COST ~$150 JUST TO DO THE EVALUATION.
KEY IS STUCK IN IGNITION WHEN CAR IS PARKED, CAR WILL NOT TURN OFF.
THE CVT TRANSMISSION IS IS A KNOWN ISSUE THAT NISSAN FIXED UP TO THE 2010 MODELS UP TO 120000 BUT CONTINUED TO MANUFACTURE THEM AND THE 2012 MODELS HAVE THE SAME ISSUE. I AM DISAPPOINTED IN THE LACK OF RECALL DUE TO THIS ISSUE BEING SO PREVALENT ON INTERNET.
WINDSHIELD WIPERS DO NOT FUNCTION IN LOW TEMPERATURES. I OWN A 2012 VW JETTA. I FIRST NOTICED THIS DURING THE FIRST SNOWFALL WE HAD. I CLEARED THE VEHICLE OF ALL SNOW AND MADE SURE THAT THE WIPERS WERE NOT FROZEN TO THE WINDSCREEN. GETTING BACK IN THE VEHICLE I WENT TO TURN THE WIPERS ON AND THEY DID NOT MOVE. THE RELAY INSIDE OF THE CAR CAN BE HEARD CLICKING, BUT THE WIPERS DO NOT MOVE. I WAS FORCED TO DRIVE WITH EXTREMELY LOW VISIBILITY AS I WAS NOT ABLE TO CLEAR THE INCOMING SNOW OFF OF MY WINDSCREEN. WHEN I ARRIVED SAFELY BACK HOME I MOVED THE CAR TO A GARAGE IN ORDER TO SEE IF I COULD FIGURE OUT THE ISSUE. UPON BEING TURNED OFF AND STANDING IN THE GARAGE THE WIPERS BEGAN TO WORK AGAIN WHEN I TURNED THE VECHILE OVER. THE SAME THING HAS NOW HAPPENED 3 TIMES. TWO OF THESE INSTANCES OCCURRING WITHOUT ANY SNOWFALL, JUST LOW TEMPERATURES. THE RELAY CAN BE HEARD CLICKING BUT THE WIPERS DO NOT MOVE. THE FUSES ARE ALL IN THEIR PROPER POSITION AND ARE NOT BLOWN. THERE ARE A LARGE AMOUNT OF COMPLAINTS ONLINE ABOUT OTHER PEOPLE EXPERIENCING THE SAME ISSUES OF INOPERABLE WINDSHIELD WIPERS. THIS IS A SEVERE SAFETY CONCERN AS HAVING GOOD VISIBILITY IS ONE OF THE MOST CRUCIAL FACTORS IN PREVENTING ACCIDENTS. THE WIPERS USUALLY SEEM TO BECOME OPERATIONAL AGAIN ONCE THE VEHICLE IS WARMED IN THE SUN OR IF THE AMBIENT TEMPERATURE RISES ABOUT 30 OR SO DEGREES FAHRENHEIT.
THE CAR RUNS GREAT FOR ABOUT 5-10 MILES AND THEN THE EPC LIGHT COMES ON AND THE CAR LOSES POWER AND RUNS AT IDLE SPEED. REPLACED NP 80 SENSOR AND EVAP CANISTER, CLEANED THROTTLE BODY AND IT STILL HAPPENS. CAR LUNGES FORWARD AT TIMES. I'LL PULL OVER, SHUT IT OFF AND THEN IT DRIVES FINE, THEN THE LIGHT COMES ON AGAIN. APPARENTLY THIS HAS BEEN HAPPENING TO A LOT OF PEOPLE. TOOK IT TO THE DEALERSHIP AND THEY JUST GAVE ME A BUNCH OF COSTLY REPAIR RECOMMENDATIONS BUT NO DEFINITIVE ANSWER.
I BOUGHT THE CAR IN OCTOBER 2017 AND HAD TO BRING IT BACK FEW DAYS LATER BECAUSE THE WATER PUMP WAS LEAKING. THEY FIXED IT AND COUPLE WEEKS LATER I HAD TO REPLACE THE HEATER CORE COUPLINGS BECAUSE THEY WERE LEAKING. NOW IN THE BEGINNING OF DECEMBER 2017 I WAS COMING BACK FROM ORLANDO FL FROM THE DEALERSHIP BECAUSE I HAD TO GET MY TITLE FROM THEM, THE CAR BROKE DOWN COMPLETELY ON THE HIGHWAY. CHECK ENGINE LIGHT AND A EPC LIGHT CAME ON AS WELL. I HAD TO GET IT TOWED BACK TO MY HOUSE AND HAD MULTIPLE MECHANICS STOP BY AND INSPECT THE CAR BUT THERE WAS NOTHING THEY COULD DO BECAUSE OF THE TOOLS THEY DIDN'T HAVE. I EVEN CALLED OTHER MECHANIC SHOPS THAT SPECIALIZE IN EUROPEAN CARS. I FINALLY HAD THE CAR TOWED TO THE VOLKSWAGEN DEALERSHIP & THEY GAVE ME A QUOTE THAT WAS MORE THAN THE VALUE OF THE CAR. I ALSO GAVE THE DEALERSHIP A CALL WHERE I PURCHASED THE CAR FROM AND THEY TOLD ME THEY WOULD GET BACK TO ME BUT NEVER DID UNTIL I CALLED BACK WITH MY MOTHER AND THEY SAID IT HAS NO WARRANTY. THEN I CALLED THE WESTLAKE FINANCE COMPANY FOR THE CAR AND THEY TOLD ME TO GO THROUGH THE DMV. THE CAR IS NOT DRIVEABLE.
AIR BAG LIGHT DONT TURN OFF.
WINDSHIELD WIPERS WILL NOT TURN ON WHEN TEMPERATURES REACH BELOW 30 DEGREES. HAPPENS AT INITIAL START UP. A REAL SAFETY ISSUE. WHEN TEMPERATURES ARE ABOVE 30 DEGREES THIS DOESN'T HAPPEN.
DELAYED AIR CONDITIONING; IT TAKES 5-10 MINUTES FOR AC TO BLOW HOT AIR. I CHECKED ON FORUMS & YOUTUBE AND SO MANY OTHER OWNERS COMPLAIN ABOUT THE SAME ISSUE FOR JETTA, GOLF, AND GTI. THE SUSPENSION MAKES SQUEAKING NOISE GOING OVER A BUMP ONLY WHEN THE WEATHER IS FREEZING COLD. AGAIN, MANY OWNERS COMPLAIN ABOUT THE SAME ISSUE AND EVEN HAVE VIDEOS ON YOUTUBE.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
MY AIRBAG LIGHT CAME ON FOR NO APPARENT CAUSE. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE CLOCKSPRING CABLE AND SENT ME ON MY WAY. I WAS CHARGED OVER $400 FOR THIS. THAT SAME AFTERNOON THE LIGHT CAME ON AGAIN AND I TOOK IT BACK. AFTER 2 WEEKS THEY STILL HAVE MY CAR AND DON'T KNOW WHAT THE PROBLEM IS. I LOOKED UP INFORMATION ON YOUR SITE AND FOUND THAT OTHER JETTAS OF MY SAME YEAR HAD THIS PART UNDER RECALL. BUT WHEN I ASKED THE GUY AT THE GARAGE HE SAID MY CAR WAS NOT ON THE RECALL LIST. SO, I LOOKED ON YOUR SITE AGAIN AND SAW THAT 2012 JETTAS WERE IN FACT INCLUDED BUT IT DIDN'T APPEAR THAT MY SPECIFIC VIN NUMBER WAS INCLUDED. HOW CAN THIS BE POSSIBLE? I AM HAVING THE SAME TROUBLE WITH THE SAME PART AND DON'T FEEL I SHOULD HAVE PAID FOR THIS OR ANY FURTHER REPAIRS THAT MAY BE PENDING. MY QUESTION TO YOU IS, SHOULDN'T MY VIN NUMBER BE INCLUDED IN THIS RECALL?
2012 VOLKSWAGEN JETTA GLI 2.0 TURBO ENGINE. THE VEHICLE WHILE IN MOTION WAS MISFIRING CAUSING SPEED REDUCTION WITHOUT NOTICE, RUNNING ROUGH WHILE AT AN IDLE AND WOULD RATTLE UNDER LOAD ASCENDING A HILL. DEALERSHIP SERVICE MEMBER SAID THE TENSIONER CHAIN WAS ABOUT TO SNAP AT ONLY 80,000 MILES ON THE CAR. CONTINUED TO REPORT IF THE TENSIONER CHAIN SNAPPED, THE ENGINE WOULD DIE IMMEDIATELY. THIS COULD BE A MAJOR ISSUE WITH HIGHWAY DRIVING AND THE CAR UNEXPECTEDLY STOPPED ACCELERATING, THESE PARTS SHOULD LAST MORE THAN 120,000 MILES, IF NOT, THE LIFE OF A VEHICLE. I CONSIDER MYSELF LUCKY TO NOTICE THE PROBLEM BEFORE IT BECAME A BIGGER AND COSTLIER ISSUE.
HEATER CORE NEEDS REPLACING AT 60,000 MILES
I AM NOW HAVING TO REPLACE THE IGNITION SWITCH FOR THE SECOND TIME SINCE BUYING IT CERTIFIED USED 2 YEARS AGO FROM HERZOG& MEIER. THE PROBLEM IS THE KEY IS STUCK IN ON, THE ONLY WAY TO KILL THE CAR OR TURN OFF IS TO DISCONNECT THE BATTERY.. THIS SEEMS TO BE A PROBLEM THE DEALERSHIP AND VW KNOW ABOUT BUT HAVE NOT RECALLED. RESEARCH HOW MANY PEOPLE HAVE THIS PROBLEM.. THIS SHOULD BE A RECALL....
AIRBAG, BRAKE, ABS LIGHTS ARE ON AND STAYS ON. 3 LOUD BEEPS WHEN TURNING ON THE CAR. RECEIVED RECALL NOTIFICATION BUT MY VIN DOES NOT SHOW RECALL WHEN LOOKED UP WHICH IS ALSO ALARMING. ACCORDING TO THE VW DEALER, THIS IS A FACTORY/ MANUFACTURER DEFECT (CHEAP PARTS FROM CHINA AND BAD INSTALLATION IS WHAT I TOLD) BUT THEY CANNOT FIX SINCE VIN IS NOT SHOWING UP IN THEIR SYSTEM. MY ENTIRE AIRBAG SYSTEM IS COMPLETELY SHUT DOWN AS WELL AS BRAKE SYSTEM. I AM IN A PANIC!!! BUT DEALER WILL NOT FIX FACTORY DEFECT AND IS CHARGING $1700-$2200 TO FIX. THIS IS ALARMING AS WELL AS UNFAIR TO CONSUMERS!!! THIS NEEDS TO BE ADDRESSED!!! PEOPLE COULD DIE BECAUSE OF THIS. AND THIS IS NOT AN UNDERSTATEMENT! CORRECT YOUR YOUR RECALL AND VIN TRACKING SYSTEM AND FIX MY CAR! THANK YOU.
MY SUNROOF EXPLODED AND MY FRONT RIGHT DAY LIGHT BULB HAD MELTED AND NOW I HAVE TO REPLACE THE WHOLE CONNECTOR.
IGNITION SWITCH WON'T TURN OFF WHILE THE CAR IS RUNNING
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED. THE CONTACT WANTED TO DOCUMENT CONCERNS REGARDING THE RECALL AND THE LACK OF PARTS AVAILABLE TO REPAIR THE VEHICLE. THE LOCAL DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *LN CONSUMER STATED DUE TO 2 CHILDREN AGES 3 AND 6 MONTHS, THE POTENTIAL FAILURE OF SAFETY AIRBAGS ARE CONCERNING AND SHOULD BE CORRECTED OR REPLACED ASAP. NO VIN AVAILABLE UPDATED 7/31/18*JB
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE SEIZED FREQUENTLY WHILE DRIVING AND THERE WERE METAL FRAGMENTS STUCK IN THE ENGINE AND TRANSMISSION. IN ADDITION, THE ENGINE CONTROL MODULE AND BATTERY INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKINNEY VOLKSWAGEN (855-402-5098, 3600 S CENTRAL EXPY, MCKINNEY, TX 75070), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
TURNING MY KEY INTO THE IGNITION IS VERY DIFFICULT. TURNING THE KEY TO TURN OFF THE CAR IS HARD ALSO. HAVE TO JIGGLE STEERING WHEEL SOMETIMES TO GET THE KEY OUT OF THE IGNITION. SOMETIMES I HAVE TO JIGGLE THE KEY BACK AND FORTH TO GET THE KEY OUT AT ALL.
AIRBAG LIGHT CAME ON AND WILL NOT GO OFF. PRIOR THIS OCCURRENCE A WARNING LIGHT CAME ON THAT INDICATED SOOT IN MY FUEL TANK. ONCE THAT PROBLEM WAS SOLVED AFTER FOLLOWING INSTRUCTIONS FROM USER MANUAL, THEN THE AIRBAG LIGHT CAME ON AND REMAINS ON. THIS OCCURRED WHILE I WAS DRIVING ON THE FREEWAY.
TL* THE CONTACT OWNED A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE HIT A BUMP ON THE ROAD AND LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE AND AVOIDED HITTING THE SIDE OF THE BRIDGE. THE TIRE DETACHED FROM THE RIM. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE FRONT PASSENGER SIDE RIM DISINTEGRATED AND EXHIBITED FRACTURES IN TWO LOCATIONS. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION FOR FURTHER INSPECTION HOWEVER; THE CONTACT INSURANCE COMPANY ADVISED THAT THE VEHICLE WAS TOTAL AND WOULD BE MOVED TO A DIFFERENT LOCATION. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUFFER ANY INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,000.