2013 Volkswagen Jetta Complaint Log

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA EQUIPPED WITH CONTINENTAL, TIRE LINE: CONTI PRO CONTACT, AND TIRE SIZE: 225/45/R17 TIRES DOT NUMBER: P5PY3XH6. THE CONTACT STATED THAT THREE OUT OF FOUR TIRES EXHIBITED CRACKS ON THE SIDE WALLS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE TIRES HAD BEEN REPLACED. THE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 40,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN MAKING A LEFT TURN AT 20 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND FUNCTIONED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

VEHICLE JUST EXITED FREEWAY ONTO EXIT RAMP. WHILE BRAKING FROM HIGHWAY SPEED, AT APPROXIMATELY 10-15 MPH, THERE WAS A LOUD NOISE AND THE ENGINE STALLED. WHEELS WERE LOCKED, AS IF IT WAS STUCK IN GEAR. VEHICLE SKID SLIGHTLY INTO INTERSECTION ON WET PAVEMENT. VEHICLE WAS STILL IN DRIVE WHEN CAR STALLED. VEHICLE WAS SHIFTED INTO PARK AND RESTARTED. NO WARNING LIGHTS CAME ON AFTER OR BEFORE TO INDICATE ENGINE PROBLEMS. VEHICLE WAS TAKEN TO VW DEALERSHIP FOR INSPECTION. *TR

SUNROOF SHATTERED WHILE DRIVING IN THE COUNTRY, NO OTHER CARS NEARBY, NOTHING OVERHEAD, NO APPARENT REASON, IT JUST BLEW UP THROWING GLASS EVERYWHERE. LUCKILY MY 5 AND 6 YEAR OLD WERE NOT IN THE BACKSEAT :) *TR

DRIVING HOME ON I-4 THE EVENING OF SEP 10, 2014 AND HEARD A LOUD POP/GUNSHOT SOUND FROM THE SUNROOF, THEN STARTED HEARING GLASS DEBRIS BLOWING OFF THE CAR. IT WAS QUITE A SHOCK TO BOTH MYSELF AND GIRLFRIEND IN THE MOMENT. LUCKILY, I HAD THE SUNROOF INTERIOR COVER CLOSED SO IT DID NOT FALL INTO THE CAR WHILE WE WERE DRIVING. I DID NOT STOP AS I WASN'T SURE IF IT WAS SAFE, BUT AFTER ARRIVING HOME ABOUT 8-10 MINS LATER I INSPECTED THE CAR NOTICING THAT THE GLASS WAS NOT SHATTERED IN, BUT PUSHED OUTWARD LIKE THE IMPACT CAME FROM THE INSIDE. THERE WAS A HUGE HOLE IN THE CENTER WITH CHARDS OF GLASS INSIDE AND THE ENTIRE SUNROOF HAS CRACKS THROUGHOUT. NOT SURE WHETHER TO FILE A CLAIM OR GO TO THE DEALERSHIP FOR FURTHER INSPECTION. I WAS DRIVING ABOUT 65MPH ON THE INTERSTATE, SO THERE WASN'T A POSSIBILITY FOR VANDALISM. THE TEMPERATURE WAS IN THE LOW 80'S. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. ..UPDATED 12/11/14 *BF

AUGUST 30, 2014 THIS 2013 VW JETTA 2.5SE HAS HAD AN INTERMITTENT PROBLEM WITH TURNING THE CAR OFF AND REMOVING THE KEY FROM THE IGNITION SINCE ABOUT 10,000 MILES. TODAY IT WENT FROM AN INFREQUENT PROBLEM THAT WAS HARD TO DUPLICATE TO A FULL-BLOWN PROBLEM. IT WILL NO LONGER WORK AT ALL AND IS NOW NON-FUNCTIONAL. IT IS NOT THE STEERING WHEEL LOCKING MECHANISM THAT CAUSES THIS. PRIOR TO TODAY, THE KEY WOULD RANDOMLY NOT TURN TO SHUT OFF THE CAR OR TURN TO START. A SLIGHT PUSH IN AND JIGGLE OF THE KEY WOULD SOLVE THE ISSUE. I ONLY HAVE A HOUSE KEY AND A SMALL VW KEY FOB, NOTHING HEAVY HANGING ON IT THAT WOULD HAVE CAUSED ANY DAMAGE OR WEAR TO THE CYLINDER. TODAY, THE CAR WOULD NOT SHUT OFF AT ALL. TWISTING, PULLING, PUSHING, AND ANY JIGGLING WOULD NOT TURN THE IGNITION INTO THE OFF POSITION FOR ENGINE SHUT OFF AND KEY REMOVAL. FORTUNATELY, MY VEHICLE IS A MANUAL SHIFT AND I WAS ABLE TO SHUT THE ENGINE OFF BY DUMPING THE CLUTCH. THE ELECTRICAL SYSTEM WAS STILL ON DUE TO THE KEY BEING IN THE ON-POSITION. I HAD TO REMOVE THE BATTERY CABLE FROM THE TERMINAL TO SHUT THE ELECTRICAL SYSTEM OFF AND NOT DRAIN THE BATTERY. MULTIPLE TRIES BY VARIOUS PEOPLE WILL NOT RESOLVE THE ISSUE. THE DEALERSHIPS ARE ALL CLOSED NOW, UNTIL AFTER LABOR DAY, AND WE CANNOT GET THE CAR SERVICED UNTIL AFTER THAT. I WILL BE MAKING AN APPOINTMENT FOR A WARRANTY REPAIR BUT BEING IGNITION CYLINDER ISSUE, I FELT IT SHOULD BE REPORTED. *TR

THE VEHICLE WOULD LOOSE POWER WHILE ACCELERATING, THIS WOULD HAPPEN RANDOMLY AT ANY TIME OR SPEED OF DRIVING WHEN THE THE RPM WOULD HIT 4000, THE CAR WOULD LOVE ALL POWER AND THEN VIOLENTLY JOLT AS THE POWER TO THE ENGINE WOULD KICK BACK IN. THE VOLKSWAGEN VEHICLE WHILE SITTING IN TRAFFIC, AT STOP SIGNS OR RED LIGHTS WOULD LOOSE POWER COMPLETELY. I HAVE TAKEN THE CAR TO TWO DIFFERENT VOLKSWAGEN DEALERSHIPS TO TRY AND GET THE ISSUE RESOLVED AND FOR THE BEST PART OF 6 MONTHS ONE OF THE DEALERSHIPS KEPT TELLING ME THE ISSUE DIDN'T EXIST PURELY BECAUSE THEY COULDN'T REPLICATE IT ENOUGH TO UNDERSTAND WHATS THE ISSUE WAS! I FEARED FOR MY LIFE SOMETIMES DRIVING IT AS IT WOULD CUT OUT AND LOOSE POWER WHILE I WAS CROSSING INTERSECTIONS OR PULLING ACROSS A BUSY FREE WAY, MANY TIMES IT HAPPENED WITH MY CHILDREN IN THE CAR! I EVENTUALLY TOOK IT TO ANOTHER DEALERSHIP WHEN IT GOT SO BAD I COULD REPLICATE IT EVERY TIME I WOULD DRIVE THE VEHICLE, THEY MANAGED TO RESOLVED THE ISSUE FOR ONLY A MONTH BEFORE IT STARTED HAPPENING AGAIN! NOT ITS STARTING TO RECREATE THE WHOLE ISSUES AND MORE OVER AND OVER AGAIN AND NOW 1 YEAR AND 2 MONTHS LATER I'M BACK TO TAKING BACK TO THE DEALERSHIP TO TRY AND RESOLVE ISSUE THEY KEEP TELLING ME THEY CANT RECREATE, THOUGH THEY HAVE FIXED IT TEMPORALLY ONCE BEFORE, SO THEY MUST HAVE IDEA ON WHAT THE ISSUE MUST BE. I HAVE GOT VOLKSWAGEN CORPORATE INVOLVED BUT I CANT HONESTLY SAY THIS IS THE WORST EXPERIENCE I'VE EVER HAD WITH CUSTOMER SERVICE AND A PRODUCT, THE PRODUCT WHICH IN THIS CASE IS A CAR CLEARLY HAS A DEFECT AND VOLKSWAGEN ARE DOING ABSOLUTELY NOTHING TO HELP ME RESOLVE THIS, I FEEL AS THOUGH VOLKSWAGEN DO NOT EVEN BELIEVE I HAVE ISSUE WITH THIS CAR, FOR TWO YEARS AN 2 MONTHS I'VE HAD A CAR THATS SPENT HALF OF ITS LIFE WITH ISSUES AND IN AND OUT THE DEALERSHIP! ALL I WISH TO HAVE IS A SAFE CAR TO DRIVE FOR MY FAMILY AND I,

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, AN ABNORMAL SOUND EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL BEARING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE IGNITION KEY BECAME STUCK IN THE IGNITION. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE TURNED OFF AND WAS STUCK IN THE RUN POSITION ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO SOUTHPORT VOLKSWAGEN OF BATON ROUGE LOUISIANA (LOCATED AT 13940 AIRLINE HIGHWAY, 70817) TO BE DIAGNOSED. IN THE PAST, THE CONTACT WAS INSTRUCTED BY THE DEALER TO SNAP THE KEY BACK AND FORTH IN ORDER TO TURN OFF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 34,000.

TL * THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 25,600. UPDATED 10/03/14*LJ

CAR WAS DRIVING ON THE INTERSTATE WHEN PROBLEMS BEGAN. WHEN THE GAS PEDAL WAS PUSHED, THE CAR'S TACH JUST REVVED UP WITH NO ACCELERATION. THE CAR BEGAN TO SLOW DOWN AND WE HAD TO PULL OFF THE INTERSTATE. UPON EXITING, THE CAR SEEMED TO BE STUCK IN GEAR BUT WOULD NOT ACCELERATE. WE TRIED SWITCHING TO SPORT MODE AND MANUAL MODE BUT NEITHER MADE A DIFFERENCE. NO WARNING LIGHTS CAME ON. CAR STRUGGLED TO MAINTAIN 15MPH UPON EXITING FREEWAY AND WAS LIMPED INTO A PARKING LOT. THIS COULD HAVE CAUSED A VERY SERIOUS CRASH AS VEHICLE WOULD NOT ACCELERATE OR CHANGE GEARS. *TR

SO MY VEHICLE IS A 2013.5 VW JETTA GLI (NHTSA DOES NOT HAVE OPTIONS TO LIST THE VARIANT OF THE CAR). SO THE CAR STALLED ON ME THE FIRST TIME IN JULY WHEN I WAS GETTING OF THE EXIT ....JUST LOST COMPLETE ENGINE POWER ...AND BASICALLY THE CAR SHUT OFF ON ME. THE STEERING GOT REALLY STIFF AND THE BRAKES BECAME HARD AND IT WAS AN EXTREMELY HORRIFIC SITUATION. THE BATTERY INDICATOR CAME ON ...AND THEN AFTER CRANKING THE CAR BACK UP IT RAN FINE. TOOK IT TO THE DEALER THE DAY AFTER (BECAUSE THEY NEEDED AN APPOINTMENT) ...THEY SAID NOTHING WAS WRONG WITH CAR AND THEY REPLACED THE CRANK SHAFT SENSOR AS AN "EDUCATED GUESS". ANYWAYS AFTER ABOUT A WEEK ....THE CAR SHUT OFF ON ME TWICE WITHIN A 5 MINUTE DIFFERENCE. EACH TIME THE BATTERY LIGHT CAME ON AND THAT WAS IT. AND THE LAST TIME THE EPC LIGHT CAME ON AS WELL. DEALER CANNOT FIND ANY PROBLEMS WITH MY CAR SINCE THEY CANNOT REPLICATE AN INTERMITTENT ISSUE. SO THIS IS A MAJOR SAFETY HAZARD ...AND NOT A GOOD FEELING TO LOSE CONTROL OF YOUR CAR IN THE MIDDLE OF THE ROAD.I HAVE LOST COMPLETE FAITH IN VW AND MY CAR. *TR

WAS DRIVING WHEN THE CAR SUDDENLY SHUT OFF BUT RADIO AND DASH LIGHTS WERE STILL ON ALMOST CAUSED A CRASH FINALLY GOT CAR STOPPED AND STARTED BACK UP FINE SERIOUS PROBLEM NEEDS FIXED.... *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE CONTROL RELAY DEVICE. THE FAILURE RECURRED TWO WEEKS AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

I WENT THROUGH SOME WATER (NOT MUCH) ANDTHEN WHEN I CAME TO A STOP LIGHT I STOPPED THE CAR. AFTER LESS THAN A MINUTE OF BEING STOPPED THE CAR STALLED AND THE BATTERY LIGHT CAME ON. THE BATTERY IS NEW AND I JUST PURCHASED THIS CAR IN DECEMBER 2013 AND IT IS A YEAR MODEL 2013. I HAVE NEVER HAD ANY ISSUES UNTIL NOW. I WENT TO TURN A CORNER AND THE LIGHT CAME BACK ON, CAR STALLED, AND STEERING BECAME VERY TIGHT. I AM NOT SURE WHAT THIS ISSUE IS, BUT THE CAR IS ONLY ABOUT A YEAR OLD (IF EVEN THAT). VERY FRUSTRATING. *TR

JETTA HAS ODOR WHEN AC IS TURNED ON. SERVICE DEPARTMENT INDICATES THE CIRCULATORY (C) MUST BE USED AT ALL TIMES. DOES NOT CORRECT ISSUE . FIRST TIME SERVICE DEPARTMENT TCO'D. 2ND TIME BACK TO SHOP, THEY WANTED 150.00 TO REPAIR AFTER 3 MONTHS. THIS IS A SERIOUS DEFECT. PROBLEM IS ACTUALLY CAUSED BY AIR CONDENSOR FLUID POOLING IN VALVE INSTEAD OF EVAPORATING. POOR ENGINEERING. CAUSES LIGHT HEAD MUST OPEN WINDOWS FOR FRESH AIR. PEOPLE WITH PARKINSON'S AND SENSITIVE NERVOUS SYSTEMS SHOULD AVOID THIS CAR.

ATTEMPTED TO USE MY BRAKE PEDAL AND IT DIDN'T STOP THE CAR. UPON THE SECOND OR THIRD PUMP, IT DID FINALLY ENGAGE. THIS DELAY IN THE BRAKE CAUSED ME TO RUN A STOP SIGN. I WAS LUCKY NO ONE WAS AROUND. *TR

BOTH OF MY LOW BEAM LIGHTS WENT OUT AT THE SAME TIME WHILE DRIVING AT NIGHT AND MY CAR WOULD NOT TURN OFF. MY CAR WAS RUNNING AND COULD NOT BE TURNED OFF.. THE CAR HAD TO BE TAKEN TO THE DEALERSHIP TO TURN OFF THE CAR. IF THE DEALERSHIP HAD BEEN CLOSED OR THE CAR REQUIRED GAS OR I WAS TRAVELING OUT OF TOWN. I WOULD NOT HAVE ANY RECOURSE BUT TO RUN THE CAR UNTIL IT CUT OFF BUT STILL THE KEYS WOULD BE STUCK IN THE IGNITION. BOTH INCIDENT ARE VERY SERIOUS SAFETY CONCERNS..THE IGNITION LOCK HAD TO BE REPLACED AND BOTH LIGHTS HAS TO BE REPLACED AFTER ONLY 42, 000.. THIS IS NOT ROUTINE MAINTENANCE. THESE ARE BOTH SERIOUS CONCERNS THAT MUST BE ADDRESSED. VW CUSTOMER CARE REFUSE TO STAND BEHIND ITS PRODUCT AND COST WAS OUT OF POCKET. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 30-60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD SHAKE VIOLENTLY WHEN THE FAILURE OCCURRED. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ON OVER TO OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 09/02/15*LJ THE CONSUMER STATED THE VEHICLE CONTINUES TO STALL OUT AT VARIOUS SPEEDS AND PLACES. UPDATED 12/7/2015*JS

SEVERAL LIGHTS DISPLAYED ON THE DASH PRECEDED BY A RATTLING NOISE IN THE ENGINE. THE CAR LOST POWER, STALLED AND WAS ABLE TO START ENOUGH TO DRIVE TO THE SHOULDER, AT WHICH POINT IT DIED COMPLETELY. WAS TOWED TO THE DEALERSHIP AND THE HPFP HAD FAILED AND WAS CONTAMINATED WITH METAL SHAVINGS. TOTAL REBUILD OF THE HPPFP. THE HPFP FAILED AGAIN AT 31,8883, THIS TIME WITH NO WARNING EXCEPT A CHECK ENGINE LIGHT FOLLOWED BY A COMPLETE LOSS OF POWER. THE CAR WAS TRAVELING AT 75 MPH IN THE FAST LANE OF I-80. WAS AGAIN TOWED TO DEALERSHIP AND REPAIRED. THEY SAID A BOLT FAILED AND THE SYSTEM WAS AGAIN REBUILT. *TR

WE HAD A TIRE FAILURE IN THE SIDEWALL ON A PROPERLY CARED FOR AND NON-ABUSED TIRE. WE NOW HAVE TWO ADDITIONAL TIRES FAILING ON OUR VEHICLE (TOTAL 3/4) WITH THE SAME DEFECT AND WE HAVE NOT DRIVEN OVER ANY POTHOLES OR OTHER ROAD DEFECTS THAT WOULD BE RESPONSIBLE FOR CAUSING THIS FAILURE. THE AUTO MANUFACTURER AND TIRE MANUFACTURER DISCLAIM ALL RESPONSIBILITY ON TIRES THAT ARE 14 MONTHS OLD AND HAVE UNDER 16,000 MILES ON THEM. THE FIRST FAILURE WAS DEEMED UNSAFE TO DRIVE AND WE WERE FINALLY GIVEN A LOANER AFTER BEING TOLD TO DRIVE ON IT FOR A WEEK. JUST OVER A MONTH AFTER ITS REPLACEMENT WE NOW HAVE TWO ADDITIONAL TIRES EXHIBITING THE SAME SIDEWALL DEFECT. ONLINE ACCOUNTS AND REVIEWS WILL SHOW THAT A GREAT NUMBER OF CONSUMERS HAVE HAD THIS EXACT SAME COMPLAINT. *TR

I WAS DRIVING AS NORMAL WHEN THE GLOW PLUG LIGHT BEGAN FLASHING, ALONG WITH THE CHECK ENGINE LIGHT AND I LOST ALL POWER.THANKFULLY I WAS ON A RESIDENTIAL STREET, AND WAS ABLE TO SAFELY PULL OVER AND HAVE THE VEHICLE TOWED TO THE DEALER. DIAGNOSIS WAS COMPLETE FUEL SYSTEM FAILURE CAUSED BY HIGH PRESSURE FUEL PUMP DESTRUCTING ITSELF AND SENDING METAL SHARDS INTO THE SYSTEM. INITIALLY DEALER SUSPECTED CONTAMINATED DIESEL. UPON ANALYSIS OF FUEL DEALER CONFIRMED THAT ONLY DIESEL WAS PRESENT IN THE SYSTEM AND THE DAMAGE WAS CAUSED BY A FAULTY HIGH PRESSURE FUEL PUMP. AS A RESULT OF THIS ALL FUEL SYSTEM PARTS ARE HAVING TO BE REPLACED INCLUDING INJECTORS, HPFP, LIFT PUMP, FUEL LINES ETC ETC. VW IS COVERING REPAIRS UNDER WARRANTY AS THEY SHOULD, BUT CLEARLY THE ONGOING ISSUE OF HPFP FAILURES IN VW TDIS HAS NOT YET BEEN FULLY RESOLVED. *TR

TL* THE CONTACT RENTED A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO STOP FOR TRAFFIC, THE BRAKING SYSTEM FAILED TO ENGAGE AND CAUSED THE BRAKE PEDAL TO BECOME STUCK TO THE FLOORBOARD. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND NO POLICE REPORT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 13,857. THE VIN WAS NOT AVAILABLE.

WHEN DRIVING UP A STEEP, SNOWY HILL WITH STUDDED SNOW TIRES, THE ELECTRONIC STABILITY CONTROL FUNCTION IMPROPERLY REGULATED THE WHEEL CONTROL AND SPEED. I WAS UNABLE TO DRIVE UP THE HILL AS A RESULT OF MY TIRES CONTINUOUSLY LOCKING UP, DISABLING ANY FORWARD MOTION. WHEN THIS ESC CONTROL PREVENTED ME FROM DRIVING UP THE HILL, I WAS FORCED TO RETREAT FROM MY DESTINATION, DRIVING IN, WHAT I CONSIDERED TO BE, MORE HAZARDOUS CONDITIONS. SEVERAL VEHICLES WITH TWO-WHEEL DRIVE WERE ABLE TO SURMOUNT THIS HILL. THIS HAS HAPPENED SEVERAL TIMES OVER THE LIFE OF MY CAR. PLEASE NOTE, THIS REPORT IS FOR A 2013 JETTA TDI SEDAN, WHICH DOES NOT HAVE A ESC BUTTON FOR OPTIONAL ESC USE. ALL OTHER JETTA MODELS INCLUDE AN ESC BUTTON TO GIVE THE DRIVER AN OPTION TO DISABLE THE ESC CONTROLS DURING HAZARDOUS CONDITIONS. THIS IS NOT AN OPTION FOR THE 2013 JETTA TDI SEDAN. WHEN I QUERIED THE MANUFACTURER, THEY INFORMED ME THAT INSTALLING AN ESC OPTIONAL BUTTON WAS NOT ALLOWED IN THIS MAKE AND MODEL OF CAR. *TR

I WAS DRIVING THE CAR APPROXIMATELY 40 MILES PER HOUR ON A STRAIGHT ROAD, WHEN ALL OF THE SUDDEN THE ENGINE LOST POWER AND I STARTED COASTING IN THE MIDDLE OF TRAFFIC. I WOULD PRESS THE GAS AND THE ENGINE WOULD REV, BUT NO POWER WOULD BE DELIVERED. IT WAS UNLIKE ANYTHING I'VE EXPERIENCED BEFORE WITH THE CAR. IT WAS LIKE I WAS IN A FALSE NEUTRAL, THE RPMS WOULD INCREASE BUT THE CAR WOULD NOT ACCELERATE WHEN I WAS PRESSING THE GAS PEDAL. SINCE THE CAR WOULD NOT REGAIN POWER, I WAS FORCED TO COAST TO A HALT IN TRAFFIC. WHEN I TRIED TO REMOVE MY KEY TO POWER DOWN THE CAR, IT WOULD NOT LET ME TAKE THE KEY OUT OF THE TRANSMISSION. IT WAS AS IF THE CAR THOUGHT THAT THE TRANSMISSION WAS NOT YET IN PARK EVEN THOUGH IT WAS. AFTER A FEW SECONDS I WAS ABLE TO REMOVE MY KEY, WHEN I TURNED THE CAR BACK ON, THE PROBLEM SEEMED TO GO AWAY. *TR

STEERING WHEEL GETS HARD AND STARTS LICKING OIL. STEERING WHEEL HAS BEING REPLACED MULTIPLE TIMES. 12/10/13 REPLACED AT 13625 MILES, SECOND TIME REPLACED 10/10/2014 AT 27338 MILES. DEC. 2014 I GOT A RECALL NOTICE FROM VW OF AMERICA DUE TO FAULTY REAR AXLE. AS OF FEB./03/2015 MY VW JETTA IS CURRENTLY AT THE DEALER DUE TO THE SAME STEERING PROBLEM. THEY HAVEN'T YET GIVE ME THE FINAL PAPER WORK FOR THE REPAIRS BEING DONE. MY VW JETTA IS REGISTER WITH THE CALIFORNIA DMV TO DRIVE A DISABLE PERSON. I HAVE ALL WORK ORDERS INVOICES BY THE DEALERSHIP. I WAS ON A CAR ACCIDENT ON OCT./9/2014. I HIT THE STREET CURVE DAMAGING MY 2 WHEELS. I REPORTED THE INCIDENT TO FARMERS INSURANCE. *TR UPDATED 3/24/16*JS

UPON TAKE OFF THE CAR JERKS, AND U DRIVE THE CAR ON INTERSTATE UNDER CRUISE CONTROL THE CAR JERKS MULTIPLE TIMES, THE 1ST INCIDENT AND THEN HERE RECENTLY, DRIVING DOWN THE INTERSTATE AT NORMAL RATE OF SPEED CAR JERKS WITHOUT WARNING AND GIVING GAS AT PASSING A VEHICLE ON INTERSTATE IT WILL JERK AND ACT LIKE IT WILL NOT GO WILL JERK AND JERK LIKE IT IS NOT GETTING GAS AND I HAD A FULL TANK SO I HAVE TOOK THE CAR IN NUMBER OF TIMES AND SAYS CAN'T FIND PROBLEM AND THE REPRESENTATIVE WILL DRIVE THE CAR AND NEVER HAPPENS WITH THEM I AM ABOUT READY TO GIVE CAR BACK THIS ISSUE HAS BEEN GOING ON TOO LONG, THE CAR DOES THIS WITH NO WARNING AND IT WILL SCARE U IT JERKS SO HARD I HAVE BY NOW GOT USED TO THIS BUT I AM SICK OF IT AND NEEDS TO BE RESOLVED I OWNED A 2011 JETTA WITH NO PROBLEMS EVER SINCE I HAVE HAD THIS ONE THIS INCIDENT HAS HAPPENED AND NOBODY KNOWS WHAT IT IS!! MAYBE YA CAN HELP PLEASE!! I HAVE BEEN SITTING AT THE DEALERSHIP LETTING THEM CHECK IT OUT FOR THE ISSUE AND HAVE HEARD OF OTHERS BUT NO ONE HAS REPORTED IT THIS COULD BECOME A ISSUE IF THE CAR DOES NOT GO UPON ACCELERATION COULD CAUSE AN ACCIDENT OR DEATH!! *TR

BRAND NEW VEHICLE WITH LESS THAN 10,000 MILES WITH SIDEWALL BUBBLES IN TWO DIFFERENT TIRES.. THIS COMPLAINT IS FOR THE 2ND TIRE TO HADN'T THIS ON THE SAME VEHICLE WITHIN 2 MONTHS AND 5,000 MILES OF EACH INSTANCE. *TR

NEW 2013 JETTA TDI WITH LESS THAN 7000 MILES HAD A CATASTROPHIC DIESEL ENGINE FAILURE ON I-5 NORTHBOUND IN WASHINGTON STATE. DIESEL ENGINE LIGHT CAME ON, CRUISE CONTROL FAILED, LOST POWER. LUCKILY I WAS COMING UP ON AN EXIT AND ABLE TO SAFELY PULL OFF. WAS TRAVELING AT THE SPEED LIMIT RATE OF 70 MPH. FOUND OUT FROM SERVICE THAT IT WAS A HIGH PRESSURE FUEL PUMP FAILURE AND THAT THEY WERE GOING TO HAVE TO REPLACE THE ENTIRE FUEL SYSTEM. COULD HAVE ENDED UP IN AN ACCIDENT IF I HAD NOT BEEN ABLE TO PULL OFF. DID RESEARCH ON THE INTERNET AND FOUND OUT THAT THIS IS A KNOWN PROBLEM. TRYING TO GET VW TO REPLACE THE CAR, CANNOT DEPEND ON IT NOW. THERE NEEDS TO BE A RECALL ON THOSE FUEL PUMPS! I WAS TWO HOURS LATE FOR A EXTREMELY IMPORTANT MEETING IN SEATTLE THAT I COULD NOT BE LATE TOO. *TR

TRANSMISSION STARTED LAGGING IN MY MANUAL 2013 VW JETTA S WHEN ACCELERATING AFTER SWITCHING INTO SECOND GEAR FROM FIRST GEAR. AFTER A COUPLE OF DAYS THE ENGINE SEIZED UP AND ALL OF THE LIGHTS CAME ON. LUCKILY, WAS JUST ON MY WAY TO THE DEALERSHIP FOR REPAIR AND WAS RIGHT AROUND THE CORNER. FIRST REPAIR WAS 11/2/2013. THIS HAPPENED AGAIN 5 DAYS LATER ON 11/7/2013. GOT IT FIXED, STARTED DRIVING HOME AND THE PROBLEM KICKED IN AGAIN. HAD TO BRING IT IN ON 11/8/2013 FOR THE SAME REPAIR IN LESS THAN 12 HOURS (3RD TIME IN LESS THAN A WEEK). THE IGNITION COIL WAS MISFIRING AND THE SPARK PLUGS KEPT NEEDING TO BE REPLACED. ALL WAS WELL IN GOOD UNTIL AUGUST 26, 2014 WHEN THE SAME PROBLEM HAPPENED. A WEEK LATER, THE PROBLEM CAME BACK BUT NOW IT'S MORE ON AND OFF. WILL BE TAKING IT IN AGAIN FOR THE SAME ISSUE FOR THE 5TH TIME NOW. *TR

EXACT MODEL OF TIRE IS NOT FOUND IN THE DROP DOWN MENU. DUNLOP SP SPORT 01 A/S. SIZE 225/40R18 92H. A BUBBLE IN THE SIDEWALL DEVELOPED AFTER 9,000 MILES WITH NO ACCIDENT. THIS WEAKNESS IN THE TIRE CAN VERY EASILY LEAD TO BLOWOUTS. IF THE BUBBLE OCCUR ON THE INSIDE OF THE TIRE, IT CAN GO UNNOTICED. THIS IS A COMMON PROBLEM WITH THIS SPECIFIC TIRE AND MANY VEHICLES USE THIS TIRE AS THE ORIGINAL EQUIPMENT. *TR

CAR IS A DIESEL/TDI. CHECK ENGINE LIGHT CAME ON, CAR STALLED AND WOULD NOT RESTART. HAD TO BE TOWED TO DEALERSHIP. PROBLEM TURNED OUT TO BE THE HIGH PRESSURE FUEL PUMP (HPFP) AND ENTIRE FUEL SYSTEM HAD TO BE REPLACED. THIS HAS HAPPENED TWICE IN THE SAME CAR (ONCE AGAIN IN MAY OF 2014 - EXACT SAME PROBLEM). *JS

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. WHEN THE IGNITION WAS TURNED TO THE OFF POSITION AND BACK TO THE ON POSITION, THE ENGINE STARTED AND STALLED. THE ENGINE RESTARTED AFTER 20 MINUTES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS MOISTURE IN THE INNER COOLING SYSTEM AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SIX MONTHS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,796.

OVER THE LAST 6 MONTHS AS I AM DRIVING ON THE HIGHWAY MY LOW BEAM LIGHT SHORT OUT AT NIGHT. THIS HAS HAPPEN TWICE WHILE DRIVING. I DO NOTICE A BLINKING DASH LIGHT PRIOR TO THE HEAD LAMPS GO OUT. THIS HAS HAPPEN TWICE OVER THE LAST 6 MONTHS. VW OF AMERICA SAY IT NOT A ISSUE. WILL NOT PAY FOR THE$ 80.00 FOR REPAIR. IT IS NOT SO MUCH ABOUT THE REPAIR IT IS A SEVERE SAFELY ISSUE . I WAS DRIVING IN THE DARK GOING 30 MPH ON A HIGHWAY TO GET OFF THE HIGHWAY NO WHERE TO STOP JUST WITH DAYTIME LIGHTS ON. I COULD HAVE BEEN KILLED AND VW IS SAYING IT NOT A SAFETY ISSUE AND ITS NOT A REPAIR THAT THEY WILL REIMBURSE ME FOR. I HAVE BEEN DRIVING OVER 40 YEARS. I HAD ONLY HAD TO REPLACE HEADLAMPS MAYBE 4 TIMES IN MY LIFE. BY THE WAY THE LIGHTS ARE MANUFACTURED BY PHILLIPS LIGHTS IN GERMANY. MIGHT NEED TO REVISIT MY CAR CHOICES. *TR

THE JETTA WAS BEING TEST DRIVEN BY QTM FROM VOA WITH PASSENGER RICK NELSON, SERVICE MANAGER OF BOB BAKER VOLKSWAGEN VW WHEN GETTING ON THE 5 FREEWAY ON THE LAS FLORAS ON RAMP WHEN THE CAR SHIFTED BETWEEN 3RD AND 4TH GEAR THE ENGINE MISSED. THE QTM COMMENTS ON THE MISS AND STATES THAT HE DOESN'T THINK IT TRIGGERED A FULL MISFIRE, BUT THEN INQUIRED TO RICK NELSON ABOUT THE TSB THAT LISA HAS REGARDING MISFIRE, TSB 01-13-14. QTM ALSO EXPERIENCED AND ACKNOWLEDGED LOSS OF POWER AND THROTTLE RESPONSE AT APPROXIMATELY 60 MPH WHILE HE WAS DRIVING NORTH ON THE 5 FREEWAY. THE QTM AND RICK NELSON AGREE TO OPEN A VTA AND THE QTM STATES THAT HE WILL TAKE IT OVER AND PUT HIS NOTES IN IT. THESE ARE THE ISSUES THAT I CONTINUE TO EXPERIENCE WITH THE CAR AND WHY I BROUGHT THE CAR IN FOR SERVICE. THE ODD THING IS THAT THE SERVICE INVOICE GENERATED AND GIVEN TO ME STATED THAT THERE WERE NO ISSUES FOUND DURING THE TEST DRIVE. THE STATEMENTS ON THE SERVICE INVOICE ARE FRAUDULENT AND IN DIRECT CONFLICT WITH THE STATEMENTS MADE BY THE QTM AND SERVICE MANAGER DURING THE TEST DRIVE. I CONTINUE TO EXPERIENCE THE CAR MISSING WHILE IN SPORT MODE AND LOSS OF THROTTLE RESPONSE WHILE IN DRIVE.. THE STATUS OF THE VTA AND ITS CONTENTS ARE UNDER INVESTIGATION. AS FAR AS THE REPUTATION OF THE QTM FROM VOA AND THE DEALERSHIP AND ITS SERVICE DEPARTMENT AT BOB BAKER VW, I THINK THEIR FRAUDULENT STATEMENTS ON MY SERVICE INVOICE SPEAK FOR THEMSELVES. .

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG LIGHT SENSOR CONTINUED TO ILLUMINATE AT RANDOM. THE WARNING SENSOR INDICATED THAT THE AIR BAG WAS TURNED OFF. THE CONTACT EXPERIENCED DIFFICULTY WHEN TURNING THE KEY IN THE IGNITION MULTIPLE TIMES AT RANDOM. THE KEY ALSO BECAME STUCK IN THE OFF POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE MORE THAN ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTERNAL FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,500.

WHEN DRIVING MY JETTA IN "S" (SPORT SELECTION ON THE TRANSMISSION) ON A SURFACE STREET I CAME TO A RED LIGHT. I STARTED BRAKING AND THE BRAKES FELT SPONGY AND UNRESPONSIVE. I TRIED PRESSING ON THE BRAKE PEDAL WITH MORE FORCE BUT WAS NOT GETTING MUCH BRAKING RESPONSE. THE VEHICLE TOOK A VERY LONG DISTANCE TO RESPOND COMPARED TO ITS RESPONSE TIME WHEN IN "D" (DRIVE SELECTION ON THE TRANSMISSION). LUCKY I AM AN EARLY BARKER AND THERE WAS NOT A CAR IN FRONT OF ME SO THE VEHICLE ONLY WENT INTO THE INTERSECTION A SHORT DISTANCE BEFORE IT STOPPED. WHEN FINALLY AT A STOP I KEPT STEADY PRESSURE ON THE BRAKE PEDAL. AFTER A FEW SECONDS OF BEING AT A COMPLETE STOP I NOTICED THE BRAKE PEDAL WAS SINKING TOWARDS THE FLOOR BOARD. IT FELT LIKE IT DOES WHEN YOU ARE BLEEDING AIR OUT OF THE LINES. WHILE AT THE STOP THE BRAKE PEDAL SANK FURTHER, AT FIRST SLOWLY, AND THEN WITH ONE FINAL QUICK MOVEMENT THE BRAKE PEDAL SANK COMPLETELY TO THE FLOOR BOARD OF THE CAR. THE ONLY TIME I HAVE EVER EXPERIENCED THIS TYPE OF BRAKE ACTIVITY IS WITH OLDER CARS WHEN ONE IS PERFORMING THE TASK OF BLEEDING THE BRAKES. IF I HAD BEEN TAPPED FROM BEHIND THE CAR WOULD HAVE BEEN SENT INTO THE INTERSECTION. DURING THIS INCIDENT I NOTICED THAT THE TACHOMETER WAS RUNNING AT 900 RPM EVEN THOUGH THE CAR WAS AT A "COMPLETE", OR BETTER STATED, THE BRAKE WAS PRESSED ALL THE WAY TO THE FLOOR, WITH NO ADDITIONAL BRAKING PRESSURE AVAILABLE. I FEEL VERY UNSURE AND UNSAFE WHEN I GO TO USE MY BRAKES AND HAVE TO ALLOW SEVERAL EXTRA CAR LENGTHS IN FRONT OF ME TO ENSURE THAT I AM ABLE TO STOP THE VEHICLE IN TIME. *TR

THE BLUE TOOTH SYSTEM IN ALL OF THE 2013 AND 2014 JETTA WAGONS IN DEFECTIVE. VOLKSWAGEN KNOWS THE SYSTEM IS DEFECTIVE, THE DEALERS KNOW IT IS DEFECTIVE, BUT THEY CONTINUE TO MARKET AND SELL CARS WITH NO PROPOSED FIX TO THE SYSTEM. I HAVE BEEN TOLD THAT ALL OF THE 2013 AND 2014 JETTA WAGONS HAVE THIS PROBLEM BUT I ONLY STATE THAT MINE HAS HAD BLUE TOOTH PROBLEMS FROM DAY ONE, CALLS DROPPED, UNINTELLIGIBLE CALLS, DID NOT DIAL, ETC. I BELIEVE BOTH VOLKSWAGEN AND THE DEALERS HAVE CONSPIRED TO CONTINUE TO MARKET THE CARS AND JUST TELL THE PUBLIC THAT THEY ARE WORKING ON A FIX WHEN IN FACT THEY ARE NOT. AT LEAST THAT IS WHAT I HAVE BEEN TOLD. THIS IS A VERY SERIOUS SAFETY ISSUE IN ANY STATE WHERE CELL PHONES ARE PROHIBITED FROM BEING USED, LIKE UTAH. I BELIEVE THAT ALL OF THE JETTA WAGONS SHOULD BE RECALLED, ALL SALES OF NEW WAGONS STOPPED, AND THAT BOTH THE DEALERS AND VOLKSWAGEN SHOULD BE FINED FOR KNOWINGLY MARKETING AND SELLING A DEFECTIVE CAR. *TR

THIS IS AN UPDATE TO COMPLAINT NUMBER 10537724 THE SERVICE BULLETIN ID IS 01-13-14 THE NHTSA ID NUMBER IS 10052336 I APOLOGIZE FOR ANY CONFUSION. COMPLAINT NUMBER 10537724 SHOULD READ USING THE ABOVE SERVICE BULLETIN ID AND NHTSA ID NUMBER. *TT

I HAVE HAD MULTIPLE EXPERIENCES AS OUTLINED IN COMPLAINT ID 10535696. I HAVE AN OPEN CASE WITH VW CORP, CASE NUMBER 130565794. I HAVE ASKED FOR THE NHTSA SERVICE BULLETIN 100552336, SERVICE TO BE PERFORMED ON MY CAR, AS I CONTINUE TO HAVE NEAR ACCIDENT MISSES DUE TO THE MISFIRE (WHICH HAPPENS WHEN THE AC IS ON) AND THE NON-RESPONSIVE GAS PETAL (WHEN THE AC IS OFF). VW CORP IS TRYING NOT TO ACKNOWLEDGE YOUR SERVICE BULLETIN AND REFUSES TO PERFORM THE SERVICE TO MY CAR. THEY STATED THAT THEY ARE NOT AWARE OF THE CONTENTS OF THE SERVICE BULLETIN. I HAVE INFORMED THEM AND HAVE DOCUMENTED ON MY SERVICE INVOICE THE SERVICE BULLETIN NUMBER AND MY COMPLAINT NUMBER. SO IF THEY WERE NOT AWARE BEFORE, THEY ARE NOW, BUT STILL DENY ME THE SERVICE OUTLINED IN YOUR SERVICE BULLETIN ID 100552336. THEY HAVE HAD MY CAR IN THEIR POSSESSION SINCE THE 23RD, THIS IS MY SECOND VISIT AND I NOW HAVE A CASE OPEN WITH VW CORP (SEE CASE NUMBER ABOVE). I CONTINUE TO BE UNABLE TO SAFELY MANEUVER THE VEHICLE IN EMERGENCY AND NON-EMERGENCY DRIVING SITUATIONS. *TT

MY VEHICLE SUDDENLY LOST ACCELERATION AND SUBSEQUENTLY STALLED. FORTUNATELY, I WAS ABLE TO PULL BETWEEN SOME CONSTRUCTION CONES BEFORE IT LOST POWER COMPLETELY. UPON TOWING TO A DEALER, I WAS TOLD THE FUEL PUMP HAD FAILED. VW WARRANTY WILL COVER ALL DAMAGE, BUT IT IS CONSIDERABLE. ALL FUEL INJECTORS, PUMPS, LINES ETC WILL BE REPLACED. I SOON LEARNED FROM FRIENDS THAT THIS HAPPENED TO THEIR TDI MODEL VEHICLES AS WELL. ALL INFORMATION THAT I FIND DATES TO 2011, BUT YOU NEED TO KNOW THIS PROBLEM IS STILL OCCURRING. I AM VERY CAUTIOUS ABOUT WHERE I FILL UP AND STILL EXPERIENCED THIS FAILURE. IN SPITE OF BEING ASSURED BY THE VW MECHANIC THAT MY CAR WILL BE "PERFECT," I FEEL THAT I NEED TO REPORT THIS INCIDENT. *TT

THIS PAST MAY, WE BOUGHT A VW JETTA GLI AT JENNINGS VOLKSWAGEN (GLENVIEW, IL) FOR OUR SONS LAST YEAR OF COLLEGE. THE CAR LOOKED GREAT AND HE LOVED IT. AT ABOUT 1000 MILES, WHILE HE WAS DRIVING WITH HIS FRIENDS, THE CAR HAD A SUDDEN LOSS OF POWER AND A SUDDEN ENGINE SHUTDOWN. LUCKILY, HE WAS CROSSING A PARKING LOT SO HE WAITED UNTIL IT RESTARTED. WE MADE NO BIG DEAL OF IT AND TOOK IT TO JENNINGS WHERE THEY DID NOT FIND ANYTHING. THEN, JUST LAST WEEK, AT 3000 MILES, THE SAME HAPPENED WHILE HE WAS DRIVING WITH OUR DAUGHTER IN THE CAR ON WEST LAKE AVENUE. THIS TIME, WE WERE CONCERNED, SINCE THIS HAPPENED DURING RUSH HOUR IN A CONGESTED STREET. WE WORRIED NOW, SINCE THIS WAS THE SECOND TIME THIS HAD HAPPENED. OUR SON DRIVES TO THE CITY ON A DAILY BASIS TO ATTEND SCHOOL AND HE TAKES THE HIGHWAY. WHAT IF THAT HAD HAPPENED ON THE HIGHWAY AND A TRUCK HAD BEEN BEHIND HIM? IT COULD HAVE BEEN DISASTROUS. WE DID SOME RESEARCH AND FOUND OUT THAT THERE HAS BEEN A FATAL ACCIDENT IN AUSTRALIA WITH ANOTHER VW, WITH THE SAME TYPE OF TRANSMISSION, EXPERIENCING SUDDEN ENGINE SHUTDOWN ON THE HIGHWAY. THERE HAS BEEN A RECALL OF CERTAIN OF THESE CARS IN CHINA, JAPAN, AND AUSTRALIA FOR SIMILAR ISSUES SO WE ARE REALLY CONCERNED. OUR SON TOOK THE CAR TO JENNINGS AGAIN, AND WAS SENT HOME WITH A RENTAL CAR WHILE THEY LOOKED INTO THE ISSUE. THEY APPARENTLY DID VARIOUS DRIVING AND MECHANICAL TESTS AND COULD NOT REPRODUCE THE SCENARIO, SINCE APPARENTLY THE CARS COMPUTER HAD NOT REGISTERED ANY OF THE FAILURES. THE CAR DEALERSHIP REFUSED TO BUY BACK OR REPLACE THE CAR.*JB

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 85 MPH, THE ELECTRICAL BOARD BECAME INOPERABLE AND THE BRAKES SEIZED. ALL OF THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE ENGINE STALLED AND THE VEHICLE WAS TOWED. THE DEALER STATED THAT THE SAFETY PIN THAT WAS CONNECTED TO THE ELECTRICAL BOARD WAS NOT FULLY ENGAGED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

WE WERE TRAVELING IN CENTER LANE ON I-75 IN FL DOING 70 MPH. DASH LIGHT INDICATOR SHOWED DOUBLE CIRCLE ERROR LIGHT. ENGINE QUIT AND CAR LOST ALL POWER. COASTED TO BREAKDOWN LANE. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 15 MPH, THERE WAS A SUDDEN HESITATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

THERE HAVE BEEN MANY ISSUES WITH THIS MODEL BUT THE ONE I AM HAVING MORE ISSUES WITH, ARE THE HEAD LAMPS AND/OR FUSES. IN OCTOBER OF 2014, MY LEFT SIDE LOW BEAM STOPPED WORKING, I BOUGHT 2 BULBS SO IT COULD BE REPLACED AND THEN IT WASN'T THE BULB, IT WAS A FUSE. IN JANUARY 2015, THE LEFT SIDE BULB STOPPED WORKING AGAIN, I TOOK IT TO THE DEALER BECAUSE I COULDN'T FIND ANY FUSE THAT WAS BLOWN ON MY OWN, THIS TIME IT WAS THE BULB. NOW IT IS THE RIGHT SIDE LOW BEAM THAT ISN'T WORKING. I AM NOT SURE WHAT IS GOING ON BUT I HAVE ANOTHER CAR THAT IS 20 YEARS OLD AND I HAVE REPLACED THE BULBS ONLY 1 TIME. WHEN I FIRST BOUGHT THIS CAR IN JUNE OF 2013, I HAD IT LESS THAN ONE MONTH AND WHILE GOING ACROSS A RAIL ROAD CROSSING, THE CAR SHUT OFF COMPLETELY. AFTER TESTS, THEY SAID THAT IT SHOWED NOTHING AND THEN IT HAPPENED AGAIN AND STILL NOTHING WAS FOUND. THE SEAT BELT SIGN COMES ON FOR THE RIGHT FRONT SEAT BECAUSE OF A SENSOR WHEN NO ONE IS IN IT. THE TRUNK HAS A DELAY ON IT AND TAKES A WHILE TO OPEN. THE GAS MILEAGE IS NOT AT ALL WHAT IT CLAIMS EITHER. I GET AT THE MOST 32-34 MPG AND 99% OF MY DRIVING IS ON THE INTERSTATE. I DIDN'T GET ANY EXTENDED COVERAGE ON IT BECAUSE EVERYONE SAYS THAT THEY ARE GREAT CARS, WELL UNLESS SOMETHING IS DONE TO FIX THE ISSUES THAT THEY HAVE, THEY WILL NEVER GET ANOTHER BUY FROM ME OR THE HUNDREDS OF PEOPLE I KNOW AND ALL THE ONES THAT READ THE REVIEWS. *TR