2013 Volkswagen Jetta Complaint Log

The key gets stuck in the ignition cant turn the car off been hoping on for a week k ow

KEY DOES NOT TURN TO THE OFF POSITION ONCE THE CAR IS STARTED. CANNOT STOP THE CAR CAR ONCE STARTED. FROM ALL THE READING I AM DOING IT SEEMS THIS HAS HAPPENED NUMEROUS TIMES WITH OTHERS.

On 05/21/2021 while merging onto the I-5 freeway in Olympia at high speed the EPC dash light came on and the car lost all acceleration and had to swerve off onto the shoulder to avoid any collision (felt like car had stalled). Luckily it was in early AM so traffic was not as bad as normal. Once on the shoulder the car would not move. Contacted Geico and had car towed into the closest Volkswagon service center once they opened. After the inspection (05/24/2021) was told that the mechatronic unit had failed and there were metal shards throughout the transmission that couldn't be removed, so the entire transmission would need to be replaced. There was no warning of the failure; there was a check engine light on previously for a different mechanical issue (vacuum pump) that began 03/10/2021. At that time the car was closely inspected at a VW dealership and I was told safe to drive until I could get it repaired (just hybrid system would no longer function). At that time they updated some software on the car for a separate recall (38C4). The car has been inspected by two separate Volkswagon service centers, Volkswagon of Olympia (where the car is currently for the transmission failure), and back on 03/10/2021 at the Burlington WA Volkswagon dealership. Researched the issue and this particular model and production year had been recalled under #34F6, however for whatever reason my VIN number was not included in the recall. I believe this car should have been included in that recall.

The contact owns a 2013 Volkswagen Jetta. The contact stated while driving 25 mph, approaching a stop sign with the accelerator pedal depressed, the vehicle loss motive power and stalled. The vehicle was restarted but failed to move. The vehicle was towed to a local mechanic however, the mechanic was unable to work on the model of the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

CAR WILL NOT SHIFT INTO GEAR TRANSMISSION IS CRACKED AND VW WILL NOT DO ANYTHING

The mechanics at Volkswagen found a hairline crack in my mechatronics unit for my Volkswagen Jetta hybrid 2013. They would not fix it even though it was the software that caused it. “Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure. Consequence: A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash. Remedy: Volkswagen will notify owners, and dealers will update the transmission software, free of charge. The software remedy is currently under development. The recall is expected to begin February 4, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6. The problem is my unit already had the hairline crack before they updated the software. They were saying it was my fault and I have to pay out of pocket.

ABOUT 2 DAYS AFTER HAVING MY FUEL INJECTORS REPLACED DUE TO A TOTAL LOSS OF POWER WHILE DRIVING/IN CONJUNCTION WITH MISFIRING, I GOT THE HYBRID LIGHT. IT WAS IN A RESIDENTIAL AREA. I NOTICED RPM'S AND CHARGE LEVELS WERE FLUCTUATING ALONG PRIOR TO LOSS OF POWER. TOTAL LOSS OF POWER AGAIN. SHUT OFF VEHICLE. WAITED A MINUTE. TURNED VEHICLE BACK ON THEN CONTINUED DRIVING. HAD ONE ADDITIONAL LOSS OF POWER BUT THE HYBRID LIGHT DIDN'T COME ON. THE TRANSMISSION INDICATOR SHOWED A WRENCH INSTEAD OF "D" THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE FAILED TO MOVE FORWARD DESPITE HEARING THE ENGINE REV.

COIL SPRINGS BREAK RANDOMLY IN COLD WEATHER MAKING CAR HANDLE ERRATICALLY AND WITHOUT WARNING. VW HAS RECALLED MANY COIL SPRINGS ON OTHER MODELS BUT NOT THE JETTA HYBRID WHICH USES THE SAME COMPONENTS. VERY UNSAFE.

THE BRAKE DID NOT APPLY. AFTER THE CAR WAS PARKED AND WAS IN "R" (REVERSE), THE BRAKE PEDAL WAS PRESSED BUT THE CAR DID NOT STOP.

CLOCK SPRING BROKE WHEN TURNING WHEEL 1.5 REVOLUTIONS WHILE BACKING THE CAR INTO A PARKING SPOT.

DURING NORMAL AROUND-TOWN OPERATION THE VEHICLE (2013 JETTA HYBRID) EXPERIENCED A TEMPORARY LOSS OF DRIVE POWER. IT FELT LIKE THE CLUTCH SLIPPED OR BECAME DISENGAGED MOMENTARILY (3 SECONDS). THE CHECK ENGINE LIGHT DISPLAYED. WE IMMEDIATELY DROVE IT TO A REPAIR SHOP THAT WAS LESS THAN A MILE AWAY. AFTER READING OUT A DIAGNOSTIC ERROR CODE (P0841 - TRANSMISSION FLUID PRESSURE) AND NOTING THAT THE TRANSMISSION FLUID WAS DARK AND CONTAMINATED WITH A BURNT SMELL, THE INITIAL SHOP DECIDED THE REPAIR WAS BEYOND THEIR ABILITY AS IT SEEMED TO BE RELATED TO THE TRANSMISSION PRESSURE SENSOR SWITCH WHICH IS EMBEDDED INSIDE THE TRANSMISSION CASE UNDER 600 PSI PRESSURE. THE CAR WAS DRIVEN WITHOUT INCIDENCE A FEW MILES (5) TO THE LOCAL DEALER, WHERE FURTHER DIAGNOSTICS TOOK PLACE. THEY UNCOVERED 2 ADDITIONAL ERROR CODES (P1806- FUNCTION RESTRICTION DUE TO PRESSURE DROP) AND (P17713 - CLUTCH TOLERANCE). AFTER A FEW DAYS OF INTERNAL DEBATE AT VW (I BELIEVE THEY CONTACTED THE CHIEF ENGINEER OR GURU FOR THAT PARTICULAR UNIT), THE DEALER CAME BACK WITH THE PROGNOSIS THAT THE ENTIRE TRANSMISSION NEEDS REPLACEMENT AT THE COST OF ABOUT $9000. IN THE WEEKS PREVIOUS TO THIS EPISODE, WE HAD NOTICED WHAT FELT LIKE A MILD SLIPPING OF THE CLUTCH, BUT NEVER A FULL LOSS OF POWER AND NO CHECK-ENGINE LIGHT. THE PROBLEMS WE ARE EXPERIENCING SOUND IDENTICAL TO THOSE REPORTED IN NHTSA SAFETY RECALL 19V866000 (VW'S NUMBER FOR THIS RECALL IS 34J6), WHICH STATES 'HAIRLINE CRACKS CAN DEVELOP WITHIN THE TRANSMISSION ELECTRONIC GEARBOX (MECHATRONIC UNIT), CAUSING AN INTERNAL TRANSMISSION OIL LEAK AND A DECREASE IN OIL PRESSURE. A DECREASE IN TRANSMISSION OIL PRESSURE CAN CAUSE THE CLUTCH TO FAIL TO ENGAGE, RESULTING IN A SUDDEN LOSS OF DRIVE POWER, INCREASING THE RISK OF A CRASH.' IT SEEMS TO ME THAT THE CURRENT RECALL PERHAPS NEEDS TO BE MORE INCLUSIVE. THIS CAR IS 8 YEARS OLD, BUT ONLY HAS 47K MILES.

DRIVING STRAIGHT ON A CITY STREET AND WITH NO WARNING ALL POWER WAS LOST TO PROPEL THE VEHICLE. DUE TO THE SUDDEN LOSS OF POWER WITH NO WARNING, AN ACCIDENT NEARLY OCCURRED. RECALLS FOR THIS MAKE/MODEL OF VEHICLE ARE DOCUMENTED (13V568000 AND 19V866000) BUT FOR SOME REASON VOLKSWAGEN IS NOT COVERING ALL 2013 JETTA HYBRIDS UNDER THESE RECALLS, WHICH BOTH INDICATE SUDDEN LOSS OF POWER TO THE VEHICLE DUE TO TRANSMISSION/GEAR BOX ISSUES.

There was a legal settlement between the US and VW in 2016. This settlement provided mandates upon the company to perform repairs and give warranty to owners of VW vehicles, so the vehicles are in a safe and emissions responsible manner. This settlement info can be seen at www.vw.courtsettlement.com The main part that applies to our situation is: We purchased a 2013 VW Jetta TDI on 12/30/20 with 179,109 miles. Prior to that, it had the Emissions Modification done to it. We purchased vehicle from the original owner, and we are the 2nd owner, per VIN report Our purchase was the 1st resale transaction done after the modification completed We purchased the vehicle in good faith and for purposes other than resale We purchased the vehicle due to the warranty. The vehicle currently should have a 4 year 48,000 mile court ordered warranty starting 12/30/20 and at 179,109 miles. If followed by court order, this warranty is good until 12/30/24 or 227,109 miles. Since this vehicle was purchased 6 months 14,000 miles into warranty, it still has 34,000 miles or good until 12/30/2024. VW has refused to honor there court ordered warranty. This potentially is putting a vehicle that is in need of safety repairs at risk of a danger on roadway by not honoring warranty. Term of agreement at www.vwcourtsettlement.com Not only are they not fulfilling there obligations as they should under the terms of settlement, they are egregiously allowing vehicles to be driven around with clogged filters emitting more pollution that they should, when they have since agreed to fix them as they were rigged unlawfully to settle the VW corporate violations within the US They should immediately honor this warranty with this VW owner and recompense me for warranty related expenses they incurred of approx $750. The VIN for this vehicle is 3VWLL7AJ0DM[XXX] One owner of the vehicle is [XXX] Contact info [XXX] [XXX], [XXX], [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE REVERSING OUT OF HER DRIVEWAY, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO REVERSE. THE CONTACT MANAGED TO DRIVE AT LOW SPEEDS TO CHEAPLE AUTO SALES INC (3626 AIRLINE DR, METAIRIE, LA 70001, (504) 841-0027) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER UNDRIVABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO LOG A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

IN THE MIDDLE OF DRIVING ON THE HIGHWAY, THE CAR SPONTANEOUSLY SHUT DOWN ELECTRICALLY, AS IF A FUSE SHORTED, ALMOST ALL DASHBOARD LIGHTS TURNED ON, THE STEERING WHEEL LOCKED UP, AND THE BRAKES WENT UNRESPONSIVE, NEARLY CAUSING A COLLISION. ONCE THE CAR CAME TO A COMPLETE STOP, IT WAS TURNED OFF IN AN ATTEMPT TO REGAIN CONTROL. AFTER TURNING THE CAR BACK ON, THE SAME DASHBOARD LIGHTS REMAINED ILLUMINATED, AND THE CAR WOULDN'T GO MORE THAN 40MPH, CREATING ANOTHER ACCIDENT RISK DURING THE REMAINDER OF THE DRIVE HOME.

I HAVE A 2013 JETTA HYBRID THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE DEALERSHIP. THEY RAN DIAGNOSTIC AND SAID THE MECHTRONIC UNIT HAS TO BE REPLACED OR THE VEHICLE COULD STOP WORKING WHILE DRIVING. THERE IS A RECALL 34J6/4V FOR ALL JETTA HYBRIDS FROM 2013-2014. VW TELLS ME MY VEHICLE DOES NOT QUALIFY. MY CARS VIN # IS WITHIN THE PARAMETERS ON THE ATTACHED BULLETIN AS WELL. I BELIEVE I WAS NEVER NOTIFIED BECAUSE I PURCHASED THE CAR USED AND THE PREVIOUS OWNER RECEIVED THE INFORMATION.

INTAKE MANIFOLD LIMITED WARRANTY EXTENSION NUMBER VWP-20-03. THIS WARRANTY EXTENSION IS FOR CERTAIN 2015 MODEL YEAR VOLKSWAGEN TIGUAN, CC AND EOS WITH ENGINE CODES CBFA AND CCTA. I HAVE A 2013 VW JETTA GLI WITH AN ENGINE CODE OF CCTA THAT IS EXPERIENCING THE SAME MANIFOLD FAILURES AS THE ABOVE MENTIONED BULLETIN. I HAVE CALLED VW AND THEY STATE MY CAR WOULD NOT BE INCLUDED IN THIS EXTENDED WARRANTY. AFTER DOING MUCH RESEARCH ON THE VW FORUM, THIS IS A COMMON PROBLEM FOR SEVERAL YEAR, MAKES AND MODELS CONCERNING THE FAULTY INTAKE MANIFOLD RUNNER FLAP THAT PLAGUES SO MANY THOUSANDS OF GEN1 2.0T TSI ENGINES. THE LINKAGE WITHIN THE INTAKE MANIFOLD RUNNER FLAP THAT CONNECTS TO THE VACUUM ACTUATED ARM CAN BREAK AT IT'S DRIVE HEX, AND ALLOWS THE LEVER ARM TO "POP" OUT OF THE INTAKE MANIFOLD, SOMETIMES CREATING A MASSIVE AIR LEAK WHILE BECOMING DISCONNECTED FROM THE DRIVE HEX. BY SIMPLY PUSHING THE LEVER ARM BACK INTO THE INTAKE MANIFOLD, THE DRIVE HEX RECONNECTS TO THE LINKAGE AND WILL OPERATE THE TUMBLE FLAPS BUT IT WILL CONTINUE TO BLOW OPEN AGAIN ONCE UNDER BOOST, CREATING A MASSIVE AIR LEAK. THIS FAILURE EVENT IS SO COMMON THAT AFTERMARKET PARTS MANUFACTURERS HAVE DESIGNED A FIX/PREVENTION KIT TO THE COMMON FAULTY INTAKE MANIFOLD RUNNER FLAP LINKAGE. PREVIOUSLY THE ONLY REPAIR WAS TO REPLACE THE ENTIRE INTAKE MANIFOLD, COSTING HUNDREDS IN PARTS AND LABOR. VW NEEDS TO PERFORM FURTHER CONTAINMENT ACTIONS THAT IDENTIFIES OTHER MODELS AND YEARS THAT ARE AFFECTED BY THE FACTORY INSTALLED FAULTY MANIFOLD AND THEY SHOULD BE HELD RESPONSIBLE TO BEAR THE BURDEN OF THE COSTS ASSOCIATED WITH THIS COMMON ISSUE BY WAY OF EXTENDING THE MANIFOLD WARRANTY TO OTHER MAKES SUCH AS GOLF (V, VI), JETTA (V, VI,) AND PASSAT B6. FOLLOW LINK TO AFTERMARKET FIX AND DESCRIPTION: HTTPS://WWW.ECSTUNING.COM/B-ECS-PARTS/VW-AUDI-P2015-20T-TSI-INTAKE-MANIFOLD-LEVER-ARM-FIX-KIT/021071ECS01~A/

What component or system failed. Mechatronics unit on 2013 VW Hybrid SEL Premium. Available for inspection. Yes Safety. Driving the vehicle with a cold engine will cause a complete loss of power Reproduced by dealer or ISC. Somewhat. They've confirmed a loss of transmission pressure which is in line with Recall 34J6 in May/June 2021, but my specific VIN doesn't apply to the 34J6 recall. Due to VW, the dealership was unable to inform me exactly what was wrong with the transmission but only that it needed to be replaced at a cost of $7400. Campaign / Recall 38C4 was applied to the vehicle 04/25/20 @ 55,579 miles. Inspected by VW Dealership. Warning Lamps: "Error Hybrid system Contact Dealer now!" "Automatic transmission malfunction" Automatic transmission malfunction (flashing wrench symbol & selector symbol)" First noticed October 2020.

TWICE WHILE DRIVING THE VEHICLE WOULD NOT SHIFT THEN STALL. ONCE IT ALSO STARTED TO SHAKE, WON'T GO OVER 30 MPH. ITS EXACTLY AS WHAT IS DESCRIBED IN RECALL 19V866, HOWEVER MY VIN DOESN'T SEEM TO QUALIFY FOR THIS RECALL. QUOTE IS OVER 5K - WHEN MY VEHICLE DIAGNOSTIC RAN, THERE ARE 3 RECALLS SHOWING, HOWEVER WHEN I PUT MY VIN IN, IT SHOWS 0. THERE'S ALSO A NEW RECALL FOR THIS EXACT ISSUE - BUT HAVEN'T HEARD ANYTHING REGARDING MY SPECIFIC VIN

MY VEHICLE HAS BEEN SHUTTING OFF BY ITSELF. IT FIRST STARTED WHILE STOPPED AT TRAFFIC LIGHTS, NOW IT SHUTS OFF WHILE I AM DRIVING.

10/21/2020 - I WAS DRIVING ON THE FREEWAY IN STOP & GO TRAFFIC WHEN I WENT TO GO AGAIN THE CAR JUST REVVED BUT DID NOT GO UNDER POWER. THE HYBRID LIGHT CAME ON & THE GEAR INDICATOR STARTED TO FLASH. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY & TRIED TO PUT IT IN REVERSE & ALSO TRIED TO USE THE MANUAL SHIFTING OPTION TO SEE IF THAT WOULD WORK, AGAIN NO MOVEMENT. HAD IT TOWED TO A LOCAL SHOP THAT WORKS ON VOLKSWAGENS & AUDIS. UPON UNLOADING THE VEHICLE OFF OF THE TOW TRUCK I NOTICED FRESH FLUID ON THE BED OF THE TRUCK TOWARD THE DRIVERS SIDE FRONT. I DID NOT THINK ANYTHING OF IT BECAUSE WHEN I PULLED OFF OF THE FREEWAY I DID NOT SEE ANY FLUIDS LEAKING FROM THE VEHICLE. 10/22/2020 - THE SHOP PULLED A CODE THAT INDICATED LOW PRESSURE IN THE TRANSMISSION. HE MENTIONED A RECALL THAT CAME UP OF 34J6. I TOLD THEM THAT AFTER DROPPING THE VEHICLE THE NIGHT BEFORE THAT I LIFTED THE HOOD AND SAW WHAT LOOKED LIKE SOME SORT OF FLUID SPRAY NEAR THE DRIVERS SIDE FRONT. I CALLED VW CARE HOTLINE AND ASKED ABOUT 34J6 RECALL, MY CAR IS NOT PART OF THAT RECALL 10/26/2020 - THE SHOP CALLED TO LET ME KNOW THAT THEY DID A VISUAL INSPECTION & THEY FOUND THE COVER FOR THE MECHATRONIC UNIT LIFTED OFF AND EVEN PULLED OVER 2 BOLTS THAT HOLD IT ONTO THE TRANSMISSION. HE SAID BASED ON THAT HE MENTIONED RECALL 34J6 & THAT A VW DEALER SHOULD DO THE WORK. HAD THE CAR TOWED TO HANSEL VW IN SANTA ROSA, CA. MET THE CAR AT THE DEALERSHIP TO HAVE THEM WRITE A DIAGNOSIS WORK ORDER, ROUGHLY UP TO $400 TO DIAGNOSE WHAT HAPPENED 10/28/2020 - HANSEL'S SERVICE ADVISOR CALLED TO LET ME KNOW THAT THE COVER OF THE M.U. HAD PULLED AWAY & THAT SOMETHING INTERNAL HAPPENED. THE ADVISOR OR THE TECHNICICAN CALLED VW AMERICA TO INQUIRE ABOUT REPLACING THE M.U. ONLY TO BE TOLD IT WOULD REQUIRE A FULL TRANSMISSION REPLACEMENT. WAITING ON AN ESTIMATE FROM THEM ON A NEW TRANSMISSION.

THE CAR IS 88K MILES AND ONE DAY I GET AN ENGINE LIGHT AND I TAKE IT TO THE DEALERSHIP TO GET DIAGNOSED THEY TOLD ME THE TRANSMISSION IS FAILING AND NEED TO BE REPLACED AND IT'S 8 THOUSAND DOLLARS TO FIX

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CHICO VOLKSWAGEN (902 MAIN ST, CHICO, CA 95928; (530) 891-6275) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE IS AN ACTIVE RECALL ON OUR JETTA RELATED TO THE MICRO SWITCH. WHEN WE TOOK OUR CAR IN TO VOLKSWAGEN OF MARIETTA TO HAVE THE 90,000 MILE SERVICE DONE, WE STATED THAT WE WANTED THE RECALL REPAIR DONE AS WELL. THE SERVICE PROVIDER FIRST TOLD US HE COULDN'T LOOK UP THE RECALL BY THE VIN, AND THEN WHEN WE WENT TO PICK UP THE CAR, HE STATED THAT THERE WAS NO OPEN RECALL ON IT.

MY VEHICLE FOR A FEW YEARS NOW HAS STALLED OUT ON ME AND CAUSED IT TO GO IN TO LIMP MODE. THIS IS VERY DANGEROUS AND I SEE THERE IS A RECALL AND NO FIX IS AVAILABLE BUT THE HYBRID SYSTEM SHUTS COMPLETELY DOWN WHEN IT DOES THIS AND I CANNOT DO ANYTHING WITH THE VEHICLE AT THAT TIME. IT WILL HAPPEN ANYWHERE I AM WHERE IT'S A BACK ROAD OR ON THE INTERSTATE.I FEEL THAT VOLKSWAGEN SHOULD TAKE BACK THIS VEH BECAUSE OF THE FAULTY SYSTEM. I FEEL VOLKSWAGEN SHOULD PAY MY LOAN OFF SO I CAN GET IN TO ANOTHER SAFER VEHICLE.

IGNITION SWITCH HOUSING SUSCEPTIBLE TO HEAT AND KEY WILL NOT TURN IN HIGH TEMPERATURES. 100 PART AND 2.5 HOURS AT 190/HOUR IN LABOR REQUESTED BY VW. PROBLEM STARTED AROUND 60K AND HAS PROGRESSIVELY GOTTEN WORSE. PART NOT DESIGNED TO WITHSTAND NORMAL CAR HEAT.

IN MOTION IN DRIVE THEN WOULD NOT SHIFT INTO GEAR OR MOVE. I WAS ON A BUSY STREET WITH CARS ALL AROUND ME. IT IS EXACTLY AS DESCRIBED IN NHTSA RECALL 19V866

EXPERIENCED SUDDEN LOSE OF DRIVE POWER AS DESCRIBED IN RECALL 34J6

TRANSMISSION IS FAILING AND LEAVING THE VEHICEL UNABLE TO MOVE AT TIMES IN TRAFFIC, ENGINE REVS AND GEARS DO NOT ENGAGE WHILE DRIVING IN TRAFFIC AT TIMES. VW DEALERSHIP STATES THEY ARE WAITING FOR A RECALL NOTICE TO REPAIR BUT UNTILL THEN, THE FIX IS OVER 8K

I KEEP GETTING PHONE CALLS OF VEHICLE RECALLS I HAVE A 2013 JETTA SE 2.5. I DO NOT TIMBER THE DATE OF THE RECALLS BUT I KNOW THERE IS ANOTHER RECALL ON MY VEHICLE

IGNITION LOCK CYLINDER BROKE AND WAS STUCK IN ON POSITION. WAS UNABLE TO TURN THE VEHICLE OFF BECAUSE OF THIS ISSUE. I HAD TO DRIVE HOME AND PARK THE VEHICLE UNTIL MY BOYFRIEND GOT OFF OF WORK. THE STEERING LOCK FROZE IN THE LOCK CYLINDER PREVENTING THE KEY FROM TURNING BACK.

ERROR FOUND IN COLD FILL TIRE PRESSURE IN NATIONAL SYSTEM USED BY BUSINESSES. VEHICLE DOOR STICKER/PLACARD AND OWNERS MANUAL STATES 41 PSI COLD FILL TIRE PRESSURE. NATIONAL SYSTEM IS RETURNING A FILL PRESSURE OF 33 PSI. EXPERIENCE: AT COSTCO TIRE DEPARTMENT THEIR SYSTEM STATES TO FILL TO 33 PSI; TIRE REPRESENTATIVE DISCOVERS DOOR PLACARD AND INDICATES AN ISSUE FOR NOT MATCHING IN SYSTEM. AT LATER DATE MICHELIN CORPORATE IS CALLED BY MYSELF AND THEIR SYSTEM ALSO RETURNS 33 PSI FOR THIS VEHICLE. MICHELIN IS SENT PHOTOS OF DOOR STICKER/PLACARD AND OWNERS MANUAL AND INDICATES AN ISSUE FOR NOT MATCHING IN SYSTEM. THIS COMPLAINT IS URGENT AND SAFETY IS AT JEOPARDY. PLEASE TAKE ALL NECESSARY ACTIONS TO ELEVATE. THERE APPEARS TO BE A SYSTEM ERROR THAT ALL NATIONAL BUSINESSES UTILIZE FOR RELYING ON COLD FILL TIRE PRESSURE. THE DIFFERENCE IS MAJOR; VOLKSWAGEN STATES 41 PSI AND THE NATIONAL SYSTEM UTILIZED IS STATING 33 PSI. THIS VEHICLE TRIM IS A HYBRID 17 INCH WHEELS AND ALL ORIGINAL. BY NATURE OF BEING A HYBRID THE VEHICLE WEIGHS MORE DUE TO THESE HYBRID COMPONENTS. IT MAY BE POSSIBLE THAT OPERATING THIS VEHICLE WITH TIRES FILLED TO 33 PSI IS EXTREMELY DANGEROUS. FROM EXPERIENCE IT APPEARS VEHICLES OF THIS TRIM ARE IMPROPERLY BEING FILLED AT BUSINESSES SINCE THE SYSTEM HAS A TIRE PRESSURE DATA ERROR. AND IN FACT MANY VEHICLES MAY CURRENTLY BE AFFECTED AND POSE A SERIOUS RISK ON OUR ROADS IF THEIR TIRE WERE FILLED TO 33 PSI. I AM HERE TO BE OF ASSISTANCE SO PLEASE FEEL FREE TO REACH OUT. THERE MUST BE A WAY TO FIX THIS ERROR. PLEASE FIRST VERIFY THIS ERROR IN THE TIRE PRESSURE SYSTEM. THEN FIND EXACTLY WHERE THE DATA IS STORED, GOVERNMENT AGENCY VS MANUFACTURER, AND THEN MAKE ACTION TO CORRECT THE DATA. I FEEL I WAS AT DANGER OPERATING THE VEHICLE WITH TIRES FILLED TO 33 PSI AND I WOULD FEEL THE SAME WAY IF SOMEONE ELSE OPERATED THE VEHICLE IN THE SAME CONDITIONS.

THE VEHICLE WAS BEING DRIVEN. WHILE IT WAS IN MOTION ON THE FREEWAY THE HYBRID LIGHT TURNED ON WHEN THIS HAPPENED. AT THE SAME TIME THE AC STOPPED COOLING. ONCE WE GOT HOME WE INSPECTED IT. THE FREEZE ON IS FULL AND NOTHING IS WRONG WITH THE AC CONDENSOR. WE TURNED IT ON AND TOOK IT FOR A DRIVE DOWN THE NEIGHBORHOOD BUT THE GEAR SHIFT WONT WORK. THE CAR LOSES POWER WHEN SWITCHED TO THE SECOND SHIFT. WE HAVE TAKEN IT TO VOLKSWAGON AND THEY QUOTED US A REPAIR FOR THE ENTIRE TRANSMISSION REPLACEMENT. YET THERE IS A OPEN RECALL.

THERE WAS A RECALL ISSUES IN DEC 2019 FOR REPLACEMENT OF A HOSE AND/OR MECHATRONIC UNIT. THERE IS NO REMEDY. MY CAR'S ELECTRIC MOTOR STOPPED WORKING. WHEN CLEARING THE ERROR CODES, MY CAR DOES NOT WORK AT ALL. WHEN CALLING VW, ADVISED THAT I CAN PUT IN A NEW TRANSMISSION AND IT WILL WORK. WHEN I ASKED WHY THAT ISN'T THE FIX TO THEIR RECALL, THEY SAID THEY DON'T KNOW YET. THEY ADVISED THAT IF I PUT IN MY OWN TRANSMISSION AND THEY DETERMINE A DIFFERENT PART IS NEEDED ANYWHERE IN THE PROCESS, THEY WILL NOT BE ABLE TO COMPENSATE ME FOR THE RECALL. THE CAR HAS BEEN SITTING AT DIFFERENT SHOPS TRYING TO FIGURE OUT A FIX SINCE JULY AND HAS BEEN UNDRIVEABLE SINCE AUG 17.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT A FUEL LINE GOING OVER TOP OF AN ELECTRICAL LINE OR THE ELECTRICAL GOING OVER TOP OF THE FUEL LINE CAUSING THE VEHICLE TO OVERHEAT. THE TEMPERATURE GAUGE LIGHT ILLUMINATED WITH AN AUDIBLE TONE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND LIFTED THE HOOD. THE CONTACT STATED THAT THE COOLANT WAS BUBBLING AND BOILING IN THE COOLANT RESERVOIR. THE CONTACT LET THE VEHICLE SIT UNTIL IT COOLED DOWN AND ADDED COOLANT INTO THE RESERVOIR AND DROVE THE VEHICLE TO HER SON'S RESIDENCE. THE CONTACT CALLED THE DEALER AND INFORMED THEM OF THE FAILURE AND WAS INFORMED TO SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,194.

ENGINE STARTS AND DRIVES FOR A BIT THEN CAR RANDOMLY SHUTS OFF LOOSING ENGINE POWER I HAVE TO THROW IT INTO NEUTRAL OR IT TRYS TO STOP AND LOOSES POWER STEERING MAKING IT DIFFICULT TO TURN OFF THE ROAD SAFELY. HAPPENS GOING SLOW, TURNING, ON THE HIGHWAY ALL THE TIME JUST RANDOMLY WITH NO ENGINE CODES.

WHILE DRIVING AT 40 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE LOST POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. I PLACED THE VEHICLE IN PARK FOR 30 SECONDS AND ATTEMPTED TO RESTART THE VEHICLE, IT TURNED ON BUT WOULD NOT GO INTO GEAR. I THEN HAD IT TOWED TO THE DEALER (MISSION BAY VOLKSWAGEN ' (ADDRESS 2205 MORENA BLVD, SAN DIEGO, CA 92110) TO BE DIAGNOSED. I WAS INFORMED THAT THERE WAS A CRACK IN THE TRANSMISSION WHICH CAUSED OIL TO LEAK INTO THE ELECTRICAL GEARBOX CAUSING IT TO FAIL. I'M THE SECOND OWNER AND IT HAS 47,000 ORIGINAL MILES ON IT.

SUDDEN AND RANDOM LOSS OF DRIVING POWER- FAULT CODE P177B CLUTCH 1 TOLERANCE LIMIT REACHED CAUSING MECHANICAL MALFUNCTION. VEHICLE SOMETIMES IS IN MOTION AND STALLS AND JERKS. OTHER TIMES IT IS WHEN TRYING TO ACCELERATE- SUDDEN LOSS OF POWER. ALMOST CAUSED A CRASH WITH MY TEENAGE DAUGHTER AND 2 OF HER FRIENDS INSIDE.

I was driving on the street and my check engine light popped on as I was making a turn at about 35 miles an hour my car kicked into neutral and when pressing the gas just revved the engine. I was fortunate there was no oncoming cars as I made the turn or I would have been killed. Had this happened on the highway I could of caused a major reck killing multiple people. I was fortunate and pulled over to the side and had the car towed to a mechanic. He took a look and said there was a significant leak coming from the transmission and I should take it to a VW dealership because there are a lot of recalls for this type of stuff. I had it towed to VW and they're professional mechanic said it was a hairline crack in the transmission that caused an oil leak into the electronic gearbox which caused the loss of control and power. They said there is no recall and it would be a $12,000.00 fix. The car has 47K original miles on it, no wrecks, and I've never missed an oil change. Had I not quickly reacted I could of caused a car accident injuring or killing myself or someone else. This is unbelievable that VW is not being held responsible for this. There is a recall for this exact problem Recall Number: 34J6 but for some reason it does no include my specific Jetta. How is that possible?

I'm hoping you can help me. I have a 2013 Jetta Hybrid SE 1.4L auto pzev with 47,000 original miles. I'm the second owner and I purchased it with 19,000 original miles. I've never missed an oil change and always kept it up to date with maintenance. I was driving on the street and my check engine light came on, as I was making a turn at about 35 miles an hour my car acted like it kicked into neutral and when pressing the gas just revved the engine. I safely pulled over to the side and had the car towed to a mechanic. He took a look and said there was a significant leak coming from the transmission and I should take it to a VW dealership because there are a lot of recalls for this type of stuff. I had it towed to VW and they said it was a hairline crack in the transmission that caused an oil leak into the electronic gearbox which caused the loss of control and power. They said there is no recall and it would be a $12,000.00 fix. The car has 47K original miles on it, no wrecks, and I've never missed an oil change. Had I not quickly reacted I could of caused a car accident injuring or killing myself or someone else. This is unbelievable that VW is not being held responsible for this. There is a recall for this exact problem Recall Number: 34J6 but for some reason it does no include my specific Jetta. How is that possible?

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING AT 40 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PLACED THE VEHICLE IN PARK FOR 30 SECONDS AND ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER (MISSION BAY VOLKSWAGEN ' (ADDRESS 2205 MORENA BLVD, SAN DIEGO, CA 92110) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A CRACK IN THE TRANSMISSION WHICH CAUSED OIL TO LEAK INTO THE ELECTRICAL GEAR BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

HAIRLINE CRACKS MAY DEVELOP IN THE ACCUMULATOR HOUSING OF THE TRANSMISSION (MECHATRONIC UNIT). THE CRACK MAY LEAD TO AN INTERNAL LEAK, WHICH, IN TURN, MAY LEAD TO INSUFFICIENT TRANSMISSION OIL PRESSURE. IF THIS HAPPENS, THE TRANSMISSION WARNING LIGHT WILL ILLUMINATE IN THE INSTRUMENT PANEL. IF THE WARNING LIGHT IS IGNORED AND THE VEHICLE IS DRIVEN, THE CLUTCH MAY NOT ENGAGE. FAILURE OF THE CLUTCH TO ENGAGE MAY CAUSE A SUDDEN LOSS OF POWER TO THE WHEELS, POTENTIALLY LEADING TO A VEHICLE CRASH. THIS RECALL FOR VW IS NUMBER 34J6 AS WAS TO INCLUDE VW JETTA HYBRIDS FOR 2013-2015. MY VEHICLE IS A 2013 JETTA HYBRID WITH THE SAME ISSUE AS THIS RECALL BUT VW REFUSES TO INCLUDE MY VEHICLE IN THE RECALL.

2013 VW JETTA HYBRID HAS CHECK ENGINE LIGHT COME ON AND GO OFF INTERMITTENTLY. CAR WAS TAKEN INTO VW DEALER TO EVALUATE. DEALER PROCEEDS TO SAY TRANSMISSION IS DEFECTIVE, CLUTCH WAS MALFUNCTION & OIL WAS LEAKING. ACCORDING TO A NEW RECALL IN 2/2020, VW MENTIONED THAT IF THE SOFTWARE RECALL WAS NOT ADDRESSED ISSUES WITH THE TRANSMISSION & CLUTCH COULD OCCUR. WHEN CAR WAS TAKEN AND EVALUATED IT WAS FOUND TO HAVE ALL OF THE POSSIBLE PROBLEMS LISTED WITH THIS RECALL

BOTH FRONT BUCKET SEATS ' BACKRESTS ARE TILTED INWARDS. ON THE DRIVER'S SEAT THIS CAUSES UNBEKNOWNST TO THE DRIVER TO TILT HIS NECK SLIGHTLY OUTWARDS TO CORRECT THE INWARDS TILTING AND PRODUCES A LONG TERM NECK PAIN EFFECT OF WHICH HE IS UNAWARE OF ITS SOURCE . IF YOU PUT A STRING AROUND THE BACK REST AND SLIDE IT DOWN FROM TOP TO BOTTOM AND YOU CAN CLEARLY MEASURE THE DIFFERENCE IN DEPTH DISTANCE BETWEEN THE CORD ON BOTH VERTICAL ENDS OF THE BACKREST AS YOU SLIDE IT DOWN. I DID THE TEST RECENTLY IN FRONT OF A VW TECHNICIAN AND HE AGREED WITH ME THAT THE BACKREST WAS TILTED INWARDS. I FIRST REPORTED THIS ISSUE TO VOLKSWAGEN OF AMERICA WHEN THE CAR WAS STILL UNDER FULL WARRANTY IN SEPTEMBER 2016 WHEN I JUST BOUGHT IT WITH 24,000 MILES. AT THAT TIME THEY SAID THEY DEPENDED ON THE DEALERS MECHANICS OPINION. BUT THE TECHS ONCE CONFRONTED PREFERED NOT TO ANALYZE EVIDENCE THAT WAS UNFAMILIAR AND POTENTIALLY COMPROMISING. I WENT BACK TO VOLKSWAGEN OF AMERICA RECENTLY WITH A FULL CONFIRMATION OF THE PROBLEM. I TOLD THEM THAT AFTER A HUNDRED THOUSAND MILES OF USING BACK REST CUSHIONS AND A STIFF NECK PAIN TO SHOW I WAS ABSOLUTELY SURE THAT THERE WAS CLEAR REASON TO RECALL AND REPLACE AT LEAST THE DRIVER'S SEAT . FURTHERMORE DURING THE PANDEMIA I STOPPED DRIVING THE CAR FOR ABOUT 4 MONTHS AND THE NECK PAIN FADED MOSTLY AWAY . AT THIS MOMENT A SUPERVISOR FROM VOLKSWAGEN OF AMERICA CALLED ME BACK AND SAID RUDELY THEY WERE NOT GOING TO DO ANYTHING BECAUSE THE CAR WAS NOW OUT OF WARRANTY AND THEY WOULD ONLY REPLACE THE SEAT IF THEY WERE MANDATED BY A RECALL. SO HERE I AM...PURSUING A SOLUTION TO A HIDDEN-HARD TO DIAGNOSE PROBLEM THAT I BELIEVE NOT ONLY AFFECTS MY CAR GENERATION BUT OTHER MODELS OF VOLKSWAGEN MANUFACTURING.

THE LEFT-FRONT SUSPENSION PARTIALLY COLLAPSED WHILE MAKING A TURN AT LOW SPEED INTO A PARKING SPACE. I DROVE SHORT DISTANCE TO MY MECHANIC WHO TOLD ME: A) THERE WERE BREAKS AT BOTH ENDS AND THE CENTER OF THE LEFT-FRONT SPRING AND BREAKS AT BOTH ENDS OF THE RIGHT FRONT SPRING, B) THE CENTER BREAK IN THE RIGHT SPRING WOULD HAVE PIERCED THE TIRE IF IT HAD ROTATED A BIT MORE, C) THIS FAILURE IS OCCURRING ON SO MANY VW'S THAT THERE IS A BACK-ORDER ON SPRINGS, SO IT CANNOT BE REPAIRED AT THIS TIME. THIS WOULD HAVE BEEN EXTREMELY DANGEROUS IF THE SUSPENSION HAD COLLAPSED AT HIGHER SPEED OR IF THE TIRE HAD BEEN PIERCED.

I STARTED MY CAR WITH NO ISSUE BUT WHEN IT WAS PUT INTO REVERSE IT BEGAN MAKING A HORRIBLE CLUNKING/GRINDING NOISE THEN SHUT OFF AND COULD NOT START AFTER. TO BE CLEAR: THE CAR WAS IN MOTION BEFORE MAKING THE NOISE AND SHUTTING DOWN, BUT HAD NOT GONE FAR BEFORE DYING. I DID NOT MAKE IT OUT OF THE PARKING LOT. IT HADN'T HAD ANY ISSUES AT ALL BEFORE THIS AND HAS ALWAYS HAD IT'S MAINTENANCE TAKEN CARE OF ON TIME. WE TOOK IT TO A VW DEALERSHIP TO HAVE IT CHECKED AND IT TURNED OUT THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. WE HAD IT REPLACED AND IT SEEMED TO BE RUNNING OKAY, BUT AS SOON AS WE TOOK IT HOME IT WOULDN'T START UP AGAIN. WE ONCE AGAIN TOOK IT TO A DEALERSHIP AND FOUND THAT THE MECHATRONIC UNIT WAS ALSO BAD. WE HAD TAKEN IT IN TO HAVE IT CHECKED SINCE WE HEARD THERE WAS A RECALL ON THE MECHATRONIC UNITS IN SOME VW VEHICLES BUT WE'RE TOLD THAT IT DIDN'T APPLY TO OUR VIN NUMBER. I BELIEVE THAT THEY DID NOT INCLUDE A NUMBER OF DIFFERENT CARS IN THE RECALL THAT SHOULD HAVE BEEN INCLUDED. I AM DEFINITELY NOT THE FIRST PERSON TO HAVE THIS HAPPEN AFTER BEING TOLD THAT THE RECALL DIDN'T APPLY TO THEIR CALL.

THE DOORS DO NOT LOCK WHEN I DRIVE THE CAR AND IT DOES NOT LOCK WITH THE KEY REMOTE CONTROL. I HAVE BEEN INVESTIGATED THE PROBLEM THAT THIS CAR HAS TO SECURE THE DOORS, AND APPARENTLY IT IS VERY COMMON IN THESE VW CARS, ALTHOUGH THE PROBLEM NOT ABOUT SECURITY, I DO BELIEVE THAT IT IS, BECAUSE ONE BELIEVES THAT IT LOCK ALL THE DOORS AND IT IS NOT SO, THAT'S WHY YOU THINK IT SHOULD BE REPAIRED BY YOU

WHILE DRIVING ON THE FREEWAY, THE REAR PASSENGER SIDE DOOR OPENS. LUCKILY NO ONE WAS IN THE BACK SEAT, BUT I NOTICED IT BECAUSE I HEARD THE DOOR AJAR NOTIFICATION ON MY DRIVING PANEL WHILE DRIVING AT 70MPH. THIS IS A MAJOR SAFETY CONCERN BECAUSE IF THE DOOR RANDOMLY OPENS AND SOMEONE IS IN THE BACKSEAT THEY COULD BE IN DANGER. THIS HAS HAPPENED TWICE IN LESS THAN ONE WEEK.

KEY WILL NOT COME OUT OF IGNITION, MAKING IT IMPOSSIBLE TO TURN OFF. LOOKS EXACTLY LIKE RECALL 19V615000 FROM LAST YEAR, BUT MY VIN ISN'T INCLUDED, DESPITE BEING IN THE SAME YEARS AND MODELS. IGNITION FAILS TO RECOGNIZE WHEN VEHICLE IS IN PARK AND WON'T LET KEY BE RELEASED. LEAVES ME STRANDED AND UNABLE TO TURN OFF CAR OR REMOVE KEY. *TR

UNDER WARRANTY AND RECALL THE SPEED CRANK(CRANK SENSOR) WAS REPLACED . AND YEAR LATER AFTER WARRANTY EXPIRE SPEED CRANK (SENSORY CRANK ) NEEDED TO BE REPLACED. OVERALL THE AC COMPRESSOR WAS REPLACED, THE MIRROR BACK NEEDED TO BE REPLACED EXTERIOR, THE DOOR NEEDED TO BE TIGHTENED, LOCK SENSOR NEEDED TO BE REPLACED, KEY IGNITION NEEDED TO BE REPLACED, AND NOW WHERE THE CRANK IS AN OIL LEAK HAS HAPPENED. THE MAIN REAR SEAL NEEDS TO BE REPLACED. OVER ALL REPAIRS HAVE BEEN COSTLY EVERY YEAR AROUND A THOUSAND OR MORE SINCE BOUGHTEN. *TR