2013 Volkswagen Jetta Complaint Log

IGNITION SWITCH MALFUNCTION. WILL NOT TURN AND LEAVES VEHICLE RUNNING, KEY IS UNABLE TO BE REMOVED. VW KNOWS ABOUT THIS ISSUE AND FAILS TO ISSUE A RECALL. I BROUGHT THIS MATTER TO THEIR ATTENTION AND THEY WILL NOT FIX THE ISSUE NOR REIMBURSE CONSUMER. VW HAS NOT INFORMED ME OF A RECALL OR WARRANT ON PART NOR HAS THE DEALERSHIP, ALTHOUGH CUSTOMER SERVICE STATES THEY MAILED A NOTICE TO OWNERS. *TR

WENT TO START THE VEHICLE LAST WEEK, IT STARTED, RPMS JUMPED BETWEEN 3-4, THEN THE ENGINE DIED. HAD IT TOWED TO A MECHANIC, WHERE HE STATED THE TENSIONER WITH THE TIMING CHAIN CAUSED MAJOR DAMAGE WITH THE ENGINE AND THE ENGINE NEEDS TO BE REPLACED. I'VE READ THERE WAS A CLASS ACTION LAWSUIT OVER THIS SPECIFIC ISSUE, BUT THE TIMEFRAME HAS PASSED. MY CHECK ENGINE LIGHT NEVER CAME ON AND I NEVER RECEIVED ANYTHING IN THE MAIL STATING THERE WAS AN ISSUE WITH THIS. IF I HAD, I WOULD OF TAKEN IT TO HAVE IT LOOKED AT. I WOULD LIKE VOLKSWAGEN TO REPLACE MY ENGINE, FREE OF COST, OR TAKE THE VEHICLE BACK. *TR

I WAS TOLD THAT MY TRANSMISSIONS HAD A RECALL AND WHEN I CALLED THERE WERE NO OPEN RECALLS FOR THEM I'VE BEEN HAVING A PROBLEM RECENTLY WHERE MY CAR WAS GOING FROM ELECTRIC TO GASOLINE WHICH CAUSED MY CAR TO STALL AND THEN WHEN I PRESSED ON THE GAS MY CAR WOULD NOT GO BUT THE CAR WOULD STILL BE ON WITH NO DASH BORED LIGHTS ON THEY COME ON AND THEN THEY TURN OFF. I ASKED IF THEY CAN LOOK AT WHAT WAS REPLACED AND THEY SAID IT WOULD CHARGE ME AN EXPENSIVE AMOUNT TO PAY PER HOUR WHICH IS CRAZY! WHEN I FIRST GOT THE CAR THERE WERE A LOT OF CODES THAT THEY COMPLETELY ERASED FROM THE CAR THE DAY AFTER I GOT IT FROM ANOTHER OWNER I WAS ALREADY HAVING ISSUES AND SHE CALLED AND ASKED JUST THERE WAS NO AVAILABLE SLOTS THEN TOO. WHAT MY CAR IS DOING IS DANGEROUS AND IT'S SCARY I DON'T EVEN WANT TO DRIVE IT AT THIS POINT AND I ONLY HAD IT SINCE MARCH 13TH IF THIS YEAR AND THE RECALL WAS DONE IN FEBRUARY THE ONE GUY TOLD ME AND I'M THE BEGINNING HE TOLD ME JANUARY AND THEY WON'T DO NOTHING ABOUT IT MY E MODE WON'T COME ON ANYMORE AND WHEN MY CAR IS IN STATIONARY IT JERKS CONTINUOUSLY. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED FROM PARK TO DRIVE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE SERVICE VEHICLE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE FAILURE RECURRED AND THE PROCESS WAS REPEATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO CLAY COOLEY VOLKSWAGEN PARK CITIES (5555 LEMMON AVE DALLAS, TX 75209) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

THE TIMING CHAIN NEEDS TO BE REPLACED. THE REPAIR WILL COST MORE THAN THE CAR IS WORTH. THE IS A LAWSUIT FOR THIS ISSUE GOING ON NOW. HOWEVER, MY VIN NUMBER IS SUPPOSEDLY NOT PART OF IT. I DO NO SEE WHY I HAVE TO PAY FOR WHAT IS A CLEAR MANUFACTURING ISSUE FOR THE MAKE MODEL AND YEAR OF THIS CAR?

CONCERNS 2013 VW JETTA HYBRID SEL 1.4L DECEMBER 06, 2019, MANUFACTURER RECALL NUMBER34J6, NHTSA RECALL NUMBER 19V866, RECALL STATUS: "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE," SUMMARY: "HAIRLINE CRACKS MAY DEVELOP IN THE ACCUMULATOR HOUSING OF THE TRANSMISSION (MECHATRONIC UNIT), LEAKING AND LEADING TO INSUFFICIENT TRANSMISSION OIL PRESSURE." STILL NO FIX AVAILABLE AND NO ESTIMATED DATE OF PROVIDING A FIX FROM VW USA CUSTOMER CARE AS OF MAY 24, 2020. I AM BECOMING CONCERNED THAT VW IS IGNORING THIS RECALL BECAUSE OF THE INORDINATE EXPENSE OF REPAIR. THIS RECALL HAS ALMOST OBLITERATED THE RESALE VALUE OF THE CAR. *TR *BF *TR

WHEN INSERTING KEY AND TURNING TO START IGNITION, THE KEY HAS TO BE WIGGLED A LITTLE BIT TO GET IT TO TURN. ALSO, WHEN TURNING IGNITION OFF IT IS EVEN HARDER TO TURN OFF, YOU HAVE REALLY WIGGLE AND TWIST TO THE POINT WHERE YOU'RE ALMOST FORCING IT TO TURN OFF. THE HEIGHT ADJUSTMENT OF THE STEERING WHEEL AFFECTS HOW HARD IT IS TO TURN ON AND OFF. I ALWAYS HAVE THE CAR PARKED WHEN TURNING ON AND OFF THE IGNITION. IT'S BEEN DOING THIS FOR THE LAST YEAR ABOUT BUT HAS BECOME MORE OFTEN THIS HAPPENS IN THE LAST MONTH.

HAIRLINE CRACKS CAN DEVELOP WITHIN THE TRANSMISSION ELECTRONIC GEARBOX (MECHATRONIC UNIT), CAUSING AN INTERNAL TRANSMISSION OIL LEAK AND A DECREASE IN OIL PRESSURE.

REGARDING RECALL 19V866, THE FAILED PART, MECHATRONICS UNIT, CAUSES LOW TRANSMISSION OIL AND CLUTCH SLIPPAGE BOTH OF WHICH CAN CAUSE DAMAGE TO THE VEHICLE TRANSMISSION. I WAS TOLD BY VW CUSTOMER CARE THAT MY CAR WOULD BE SAFE TO DRIVE WHILE WAITING FOR THE REPAIR. NOW, BOTH MY MECHATRONICS UNIT AND TRANSMISSION HAVE GONE OUT. VW REFUSES TO PROVIDE ME ANY SPECIFIC DETAILS ON THE TRANSMISSION FAILURE. THEY SAY, "IT'S AN INTERNAL FAILURE", "ITS UNRELATED TO THE MECHATRONICS", AND "WE CAN'T TELL YOU EXACTLY WHAT IS WRONG WITH YOUR TRANSMISSION". THEY HAVE ALSO SAID THAT THEY WILL NOT REPAIR THE MECHATRONICS UNIT WITHOUT ME REPAIRING THE TRANSMISSION BECAUSE THE MECHATRONICS UNIT WOULD BE DAMAGED BY THE NOW DAMAGED TRANSMISSION. THE MECHATRONICS SYSTEM CONTROLS THE TRANSMISSION DIRECTLY AND HAS BEEN MIS PROGRAMMED FOR THE LIFE OF MY VEHICLE. THIS INCORRECT PROGRAMMING HAS CAUSED THE MECHATRONICS TO CAUSE PHYSICAL DAMAGE TO THE CLUTCH PLATES IN THE FORM OF CRACKS. THE CRACKS ALLOW TRANSMISSION OIL TO GET TRAPPED WHERE IT IS NOT SUPPOSED TO BE AND LEAVE THE TRANSMISSION LOW ON TRANSMISSION OIL, THOUGH THERE ARE NO OUTWARD ERROR CODES UNTIL THE CAR STARTS TO HAVE PROBLEMS WITH SHIFTING. THAT MEANS MY CAR HAS GONE 162000 MILES AND THE TRANSMISSION HAS BEEN LOW ON TRANSMISSION OIL UNBEKNOWNST TO ME, THE DRIVER OF THE VEHICLE, FOR AN UNKNOWN AMOUNT OF TIME. OVER 1000S OF MILES, IT HAS LIKELY DAMAGED MY TRANSMISSION. ADDITIONALLY, THE DAMAGED CLUTCH PLATES CAN FAIL TO ENGAGE OR SLIP. THIS CAN ALSO CAUSE DAMAGE TO THE TRANSMISSION. NOT TO MENTION THAT THE CLUTCH PLATES ARE DIRECTLY CONNECTED TO SHIFTING, AND IF THEY ARE BEING PHYSICALLY DAMAGED BY THE MIS PROGRAMMING, I DON'T KNOW WHAT THIS HAS DONE TO MY TRANSMISSION. AT THIS TIME, VW HAS REFUSED TO REPAIR MY VEHICLE FOR THE RECALL OR LOOK INTO POSSIBLE DAMAGE TO MY TRANSMISSION.

STILL HAVING ISSUES WITH REMOVING KEY FROM IGNITION WITHOUT HAVING TO VIOLENTLY SHAKE, PUSH AND TURN THE KEY.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THERE WAS AN ENGINE MISFIRE WHILE DRIVING AT VARIOUS SPEEDS WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF ALAMO HEIGHTS (1402 NE LOOP 410 EXPRESSWAY, SAN ANTONIO, TX 78209) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN HER SON WAS DRIVING, A RATTLING SOUND WAS HEARD IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE TRANSMISSION WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

HYBRID MODULE WORK SHOP WARNING. THE CAR HAS NOW POWER BREAKS WHEN THIS HAPPENS. THE CAR UNDER PERFORMS WHEN THE ELECTRIC DRIVE DOES NOT WORK. NO POWER BRAKES ADD TO THE PROBLEMS. MY CAR HAS BEEN REPAIRED 2 TIMES FOR THE SAME PROBLEM. IT A DRIVE ABILITY AND SAFETY ISSUE. VW HAS NOT BEEN HELPFUL WITH A SOLUTION.

2013 JETTA HYBRID WITH 74,000 MILES, STARTED TO CYCLE BETWEEN E-MODE AND ENGINE WHEN STOPPED EVERY COUPLE OF SECONDS, WHEN STEPPING ON BRAKE TO STOP, WOULD INITIALLY ACCELERATE FORWARD. ALWAYS COMPLETED REQUIRED MAINTENANCE AT VW DEALER. BROUGHT INTO VW SERVICE AND WAS TOLD THE TRANSMISSION NEEDED REPLACING AND COST WAS $7200. VIN WAS NOT PART OF THE RECALL.

IGNITION IS HARD TO TURN. THE KEY WIIL NOT TURN OFF THE ENGINE. THE ONLY WAY TO GET THE IGNITION TO TURN OFF IS TO PHYSICALLY/AGGRESSIVLEY SNAP, FLICK, OR JIGGLE IT TO TURN OFF THE ENGINE. THE ENGINE IS IN PARK WHEN THE INCIDENTS OCCUR. DURING A GOOGLE SEARCH, THERE ARE NUMEROUS COMPLAINTS OF THIS OCCURING. THERE IS A CURRENT RECALL OF THE MICROSWITCH CAUSING IGNITION ISSUES, YET IGNITION CYLINDER IS NOT INCLUDED.

COMPLETE LOSS OF DRIVE WHILE DRIVING, CHECK ENGINE LIGHT CAME ON, GEAR INDICATOR FLASHING "D" AND A WRENCH. AFTER MAKING IT TO THE SIDE OF THE ROAD AND TRYING TO GET POWER BACK, THE CAR WOULD NOT START.

I WAS DRIVING TO WORK SOBER, CLEAR WEATHER, WITH NO VEHICLES IN FRONT OF ME ON AN INTERSTATE (WIDE OPEN SPACE), WHEN MY SUNROOF EXPLODED SENDING GLASS EVERYWHERE. IT SOUNDED LIKE A BOMB DETONATED. I PULLED OVER AND NOTICED MY SUNROOF WAS DESTROYED AND WARPED OUTWARD, ALMOST IN A CONCAVE SHAPE. I CALLED THE NEAREST VW DEALERSHIP TO ASK ABOUT RECALLS AND THEY STATED NO, WHILE INSISTING ROAD DEBRIS HIT MY CAR. I KNOW THIS TO BE PATENTLY FALSE AS I HAD NO VEHICLES IN FRONT OF ME AND WAS NOT DISTRACTED. I RESEARCHED A CLASS ACTION LAWSUIT ONLINE WITH MY CAR'S MODEL YEAR BEING VIABLE. I WANT TO REPORT THAT THIS IS INDEED A MAJOR SAFETY HAZARD THAT IS EXPENSIVE WITH A DEDUCTIBLE, RENTAL, MISSED WORK, ETC., AND VW SHOULD BE HELD LIABLE.

THE IGNITION WHEN TRYING TO TURN MY VEHICLE OFF IT WILL NOT LET ME I HAVE TO TAKE ABOUT 5 MIN TO FINALLY GET THE KEY TO TURN OFF

I HAVE A 2013 JETTA HYBRID THAT IS HAVING THE LOSS OF DRIVE AND SHIFTING ISSUES AS OUTLINED IN THE RECALL YET MY VIN# IS NOT ONE THAT IS ON THE LIST. THERE HAVE BEEN SEVERAL TIMES WHILE DRIVING ON THE INTERSTATE AS WELL AS LOCALLY THAT THE CAR WILL JUST SUDDENLY LOSE POWER AND I CANNOT GET IT BACK UP TO SPEED TO PULL OVER. THE CODES THAT ARE COMING UP BECAUSE THE CHECK ENGINE LIGHT IS ON ARE: STUCK IN REVERSE, STUCK IN 5TH GEAR LUCKILY I HAVEN'T HAD ANY ACCIDENTS. I HAVE TAKEN THE CAR TO BE DIAGNOSED BY A VOLKSWAGEN DEALERSHIP AS WELL AS AN INDEPENDENT AUTO SHOP THAT SPECIALIZES IN VOLKSWAGENS BOTH WITH THE SAME RESULT THAT IS NEEDS A TRANSMISSION. I DON'T UNDERSTAND WHY IT IS NOT BEING RECALLED WHEN IT IS DOING ALL THE SAME THINGS THAT IS STATED IN THE RECALL AND NOT TO MENTION THE SAFETY IMPLICATIONS. THIS IS VERY FRUSTRATING WHEN I CANNOT SAFELY RELY ON MY CAR NOT KNOWING WHEN IT WILL HAPPEN AND IF I WILL BE AS LUCKY AS TO NOT GET INTO AN ACCIDENT. I REALLY WISH VOLKSWAGEN WOULD DO SOMETHING ABOUT THIS, BUT THE ONLY THING I KEEP HEARING IS I'M SORRY YOUR VIN# IS NOT ON THE RECALL. *TR

GEARS NOT SHIFTING CORRECTLY, LOSES POWER TO WHERE I HAVE TO PULL OVER BECAUSE I CAN'T ACCELERATE. THAT IS EXTREMELY DANGEROUS ESPECIALLY IF I AM NOT ABLE TO GET TO A SPOT TO PULL OVER TO. 01/ I HAVE HAD DIAGNOSTICS PERFORMED WHICH THEY ALL COME TO THE SAME CONCLUSION THAT IS NEEDS A NEW TRANSMISSION. THESE ARE THE CODES IT IS PUTTING OUT: P073A STUCK IN GEAR 5, P1731 GEARS POSITION DISTANCE SENSOR 3:ELECTRONIC ERROR, P1731C GEAR POSITION DISTANCE SENSOR 3:IMPLAUSIBLE SIGNAL AND P072B STUCK IN REVERSE. IT HAS BEEN DOING THIS SINCE THE CAR WAS PURCHASED IN JAN OF 2020. THERE HAVE BEEN RECALLS ON 2013-2014 JETTA HYBRIDS FOR THESE SAME PROBLEMS BUT MY VIN NUMBER IS NOT INCLUDED IN THE RECALLS

HYBRID EMOTOR (ELECTRONIC TRACTION MOTOR ) FAILS AT 100K MILES . CAN CAUSE SUDDEN FAILURE AND FIRE. VW DOES NOT CONSIDER THIS PART AS PZEV AND DOES NOT FOLLOW CALIFORNIA PZEV LAW.

IT HAS BEEN OVER A YEAR THAT MY VOLKSWAGEN JETTA HYBRID IS UNDRIVEABLE. THE TRANSMISSION HAS HAIRLINE CRACKS AND THERE IS NO FIX YET. I THINK THIS HAPPENED A FEW YEARS AGO TO, WHEN I WAS FORCED TO PAY OVER $6000 FOR A NEW ENGINE. I WAS TOLD MY CAR WAS NOT PART OF THE RECALL. I TOOK THE CARE TO GET SERVICED A YEAR AGO. THE DEALER COULDN'T GET THE CAR STARTED AND AFTER THREE WEEKS, THEY DID, BUT WHEN I DROVE IT, THE CAR COULD NOT EXCELLERATE

ENGINE LIGHT CAME ON, RIGHT AFTER CAR WOULD NOT GO INTO GEAR AND CAR BECAME INOPERABLE. THE CONSUMER STATED WHILE DRIVING THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER ADVISED A RECALL WOULD SOON BE RELEASED AND TO WAIT UNTIL THEN FOR REPAIRS. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER STATED ANY FURTHER REPAIRS WERE NOT INCLUDED IN THE RECALL. *JS

CAR WOULD SLIP/STALL WHEN ACCELERATING FROM A DEAD STOP. CHECK ENGINE LIGHT CAME ON. THEN CAR WOULD NOT START. DEALERSHIP SAID IT NEEDS A NEW TRANSMISSION ASSEMBLY.

I WAS NOTIFIED OF A RECALL IN DECEMBER (8 MONTHS AGO) FOR "HAIRLINE CRACKS MAY DEVELOP IN THE ACCUMULATOR HOUSING OF THE TRANSMISSION (MECHATRONIC UNIT)" BUT TO DATE THE NO REPAIR HAS BEEN MADE OR MADE AVAILABLE.

MY 2013 VW JETTA HYBRID HAS 68000 MILES ON IT AND IT KEEPS STALLING WHILE DRIVING. MULTIPLE TIMES IT STOPPED ON FREEWAY. THERE IS A RECALL FROM VW AND REASON FOR RECALL IS MECHATRONICS UNIT FAILURE. THE FAILURE OF MECHATRONICS UNIT CAUSES LOW TRANSMISSION OIL AND CLUTCH SLIPPAGE BOTH OF WHICH CAN CAUSE DAMAGE TO THE VEHICLE TRANSMISSION. VW SERVICE SAYS THERE IS SOME INTERNAL OIL LEAK AND PROBLEM IS NOT OF MECHATRONIC UNIT AND I HAVE TO PAY FOR REPLACING TRANSMISSION.IAM NOT PROVIDED WITH ANY SPECIFIC DETAILS ON THE TRANSMISSION FAILURE. THEY SAY, "IT'S AN INTERNAL FAILURE", "ITS UNRELATED TO THE MECHATRONICS", AND "THERE ARE CRACKS ON TRANSMISSION". THEY HAVE ALSO SAID THAT THEY WILL NOT REPAIR THE MECHATRONICS UNIT WITHOUT ME REPLACING THE TRANSMISSION BECAUSE THE MECHATRONICS UNIT WOULD HAVE BEEN DAMAGED BECAUSE OF DAMAGED TRANSMISSION. THERE ARE SO MANY PROBLEMS WITH MY VW. VW SERVICE IS NOT GIVING CLEAR PICTURE.WHEN THERE IS RECALL AND MY VEHICLE VIN SHOWS THAT IT HAS MECHATRONIC RECALL WHY IAM ASKED TO PAY FOR TRANSMISSION? VW SERVICE IS REFUSING TO REPAIR MY VEHICLE FOR THE RECALL MECHATRONIC UNIT AND THEY ASK ME TO PAY FOR REPLACING THE TRANSMISSION.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK OR NEUTRAL, THE ENGINE FLUCTUATED BETWEEN ELECTRIC TO GAS AND GAS TO ELECTRIC. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE VOLKSWAGEN BILLINGS (4040 KING AVE W, BILLINGS, MT 59108, (888) 479-2165) WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHATRONIC TRANSMISSION CONTROL UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

WHILE MY FIANCE WAS ON WAY TO WORK AT AROUND 6 A.M. SHE STOPPED AT LIGHT WHEN SHE WENT TO GO IT BUCKED A LITTLE THEN STARTED GOING WHEN ALL OF A SUDDEN THE CAR WOULD NOT MOVE IN THE MIDDLE OF TRAFFIC. LUCKILY SOME PEOPLE WHERE AROUND TO HELP HER PUSH IT OUT OF TRAFFIC SHE GOT HOLD OF ME WENT TO HER STARTED CAR BUT WOULD NOT MOVE CALLED TOW TRUCK HAD IT TOWED TO VW DEALER WHERE SHE HAD PURCHASED IT AND HAS ALWAYS HAD HER SERVICE DONE. WHILE WAITING FOR SERVICE TO CALL I DID SOME INVESTIGATION ON COMPUTER AND WHAT DO YOU THINK I FOUND YEP SO MANY COMPLAINTS WITH SAME PROBLEM. SO WHEN THE CALL CAME FROM THEM WAS TOLD FEW THINGS WRONG THE ELECTRIC MOTOR WAS DEAD BUT HE SAID THE GOOD NEWS IT IS COVERED BY THE HYBRID WARRANTY THEN I SAID OK WHATS THE BAD NEWS WAS TOLD TRANSMISSION NEEDED TO BE REPLACED, I SAID TO THE GENTLEMAN THAT VW NEW ABOUT THIS AND THEY JUST WAIT AND PRAY THE WARRANTY RUNS OUT. I REFUSE TO PAY $7700 TO FIX IT PURCHASED CAR IN 2015 WITH ALMOST 14000 MILES IN ALL THAT TIME SHE WHEN THIS HAPPENED SHE HAD A TOTAL OF 59000 MILES. VW NEW THEY HAD PROBLEM DID RECALL FOR A FEW BUT FROM WHAT I READ THAT DOES NOT FIX THE CORROSION THAT HAS ALREADY HAPPENED SHAME ON THEM AND THE DEALERS THAT SOLD THEM. THESE DEALERS NEED TO COMPLAIN TO VW ON BEHALF OF THERE CUSTOMERS WHO CAME THEM IN GOOD FAITH AND A FIST FULL OF MONEY.

MY CAR STALLED ON ME 4 TIMES BETWEEN MAY 2018- DECEMBER 2019. WHEN THE CAR STALLS, THE STEERING WHEEL LOCKS AND IT FEELS LIKE THE ENTIRE CAR CEASES TO HAVE POWER. 3 OUT OF 4 TIMES THE CAR WAS IN MOTION. 1 OUT OF 4 TIMES ANOTHER CAR WAS HIT DUE TO THE STALL. IN ANOTHER 1 OUT OF 4 TIMES, THERE WAS ALMOST A LIFE THREATENING ACCIDENT AS THE CAR WAS IN MOTION, THE STEERING WHEEL LOCKED AND I ENDED UP ON THE OPPOSITE SIDE OF THE ROAD OF TRAFFIC. TRANSPORTATION CANADA HAS BEEN NOTIFIED OF THE SAFETY CONCERNS (I AM LOCATED IN TORONTO, ON, CANADA AND ALL INCIDENTS OCCURRED IN TORONTO). VOLKSWAGEN CANNOT DETERMINE THE CAUSE AND HAVE NOT PROVIDED A SOLUTION OR A NORMAL COURSE OF ACTION TO THIS SAFETY CONCERN. I AM PREGNANT NOW AND EVEN MORE CONCERNED. MY CAR WAS BOUGHT BRAND NEW FROM THE DEALERSHIP IN 2013 AND HAS ONLY BEEN SERVICED AT VOLKSWAGEN - IT IS IN VERY GOOD CONDITION BESIDES THIS REOCCURRING SAFETY ISSUE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V866000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED TO REPAIR THE DEFECT WAS UNAVAILABLE. THE LOCAL DEALER ED PAYNE VW LOCATED AT 2003 E EXPRESSWAY 83, MISSION, TX 78572 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FOR THE LAST 30,000 MILES MY VEHICLE HAS SPORADICALLY STALLED OUT OR SHUDDERED HEAVILY AS IF IT WAS ABOUT TO STALL WHILE DRIVING AT LOW SPEEDS OR ACCELERATING. THIS MONTH HOWEVER, MY VEHICLE STALLED OUT AND COMPLETELY LOST POWER FOR A FEW SECONDS WHILE DRIVING AT LOW SPEED IN HEAVY TRAFFIC ON THE INTERSTATE. EACH TIME I WAS DRIVING STRAIGHT AND NOT TURNING WAS INVOLVED. MY TRANSMISSION HAS BEEN REPLACED TWICE AND EACH TIME THIS DID NOT SOLVED THE ISSUE. THESE INCIDENTS KEEP INCREASING IN SEVERITY AND OCCUR RANDOMLY SO I DO NOT KNOW WHEN TO EXPECT. I FEEL UNSAFE WHEN THESE INSTANCES OCCUR.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL PER NHTSA CAMPAIGN NUMBER: 19V615000( ELECTRICAL SYSTEM, STEERING). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT CALLED NHTSA AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE TIRE WARNING INDICATOR ILLUMINATED. ALSO, THE VEHICLE MADE HARD SHIFTS WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT CALLED NHTSA AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000(ELECTRICAL SYSTEM, STEERING). THE CONTACT TOOK THE VEHICLE BACK FROM WHERE IT WAS PURCHASED AND WAS INFORMED THAT AN AUTHORIZED VOLKSWAGEN DEALER NEEDED TO BE CONTACTED. THE CONTACT CALLED NHTSA FOR FURTHER ASSISTANCE AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE TO SERVICE THE RECALL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SIMULTANEOUSLY BOTH READ DOORS WOULD EITHER NOT LOCK OR NOT UNLOCK DUE TO FAULTS VAG03302, VAG03303 AND VAG 03304. DOORS WOULD REMAIN UNLOCKED WHICH IS A SECURITY ITEM OR IF DOORS DID LOCK, IT WAS NEVER CLEAR IF I COULD OPEN THEM FROM THE INSIDE OR THE OUTSIDE. THIS IS NOT ONLY A SECURITY ITEM BUT A MAJOR SAFETY ISSUE THAT VW GENEROUSLY CHARGED ME OVER $1100.00 TO REPAIR ON MY OWN. IT IS VERY ODD THAT THIS OCCURRED WITH TWO DOORS THAT ARE SELDOM USED AND VW DID NOT HAVE A CONCERN AS THERE WAS NOT A RECALL FOR THE PROBLEM. THIS IS A SAFETY AND SECURITY ITEM THAT SHOULD BE LOOKED INTO AT A HIGHER LEVEL

I CHECKED MY VEHICLE INTO VALET SERVICES, WHILE TRYING TO PARK MY CAR THE VALET WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THEY WERE UNABLE TO FIND ME THEREFORE MY CAR WAS RUNNING FOR 2 HOURS.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE DIRECT SHIFT GEAR WARNING INDICATOR INTERMITTENTLY ILLUMINATED, WHICH MEANT THAT THE TRANSMISSION OVERHEATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. FOX VALLEY VOLKSWAGEN ST. CHARLES (4050 EAST MAIN ST, ST. CHARLES, IL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

THIS VEHICLE LOST POWER AS I WAS GOING THROUGH AN INTERSECTION. WARNING LIGHTS LIT UP LIKE THE FOURTH OF JULY. IT ENTERED INTO A STALL-LIKE CONDITION AND COULD HAVE EASILY CAUSED A LIFE THREATENING ACCIDENT. DEALERSHIP FOUND NO ISSUES. APPROXIMATELY 6 MONTHS LATER, THE TRANSMISSION NEEDS TO BE ENTIRELY REPLACED AT A COST OF $8,000. USD. THE VEHICLE HAS BEEN WELL MAINTAINED AND HAD ONLY 85,000 MILES WHEN THIS FAILURE OCCURRED. *TR

TRANSMISSION IS IN NEED OF REPLACEMENT AT 110,000 MILES. THE MECHATRONIC UNIT WAS REPLACED AT 55,000 MILES WHILE THE VEHICLE WAS STILL UNDER WARRANTY. THE CONDITION THAT EXISTS IS EXACTLY SIMILAR TO WHAT IS DESCRIBED IN THE RECALL (34F6/4V) MAKING THE VEHICLE UNSAFE TO DRIVE. UNFORTUNATELY, THE COST TO REPAIR THE VEHICLE IS MORE THAN THE KBB VALUE. IT IS DIFFICULT TO THINK THAT 55,000 MILES IS ACCEPTABLE FOR A TRANSMISSION TO NEED TO BE REPLACED. OUR VEHICLES MANUFACTURE DATE IS 9/26/12, MISSING THE CUT OFF TO QUALIFY FOR THE RECALL BY 5 DAYS. WHEN THE VEHICLE IS AT A STOP IT WANTS TO LURCH FORWARD DUE TO THE CLUTCHES NOT TURNING THE ELECTRIC ENGINE ON. THE CAR WILL CYCLE ON AND OFF THE GAS ENGINE UNTIL YOU ARE BACK UNDER POWER. THE LURCHING CAN BE VIOLENT AND IF YOU DON'T HAVE FIRM PRESSURE ON THE BRAKE THE VEHICLE WILL LUNGE FORWARD.

KEY GETS STUCK IN IGNITION. CAN'T TURN OFF ENGINE. ALSO, OFTEN DIFFICULT TO TURN KEY FROM 'OFF' TO 'ON' POSITION; KEY GETS STUCK IN 'OFF' POSITION.

WHILE GETTING MY BRAKE PADS CHANGED, THE MECHANIC WAS UNABLE TO TURN THE INGINTION SWITCH TO OFF WHILE THE KEY WAS STILL IN THE VEHICLE AFTER BEING IN PARK ON THEIR LIFT.

KEY GETS STUCK IN IGNITION WHEN TURNING ON AND OFF THE ENGINE.

KEY GETS STUCK IN THE IGNITION, WON'T TURN OFF UNLESS I PULL THE FUEL PUMP FUSE TO KILL THE ENGINE. IT'S THE SECOND TIME IT HAPPENS AND UNREAL HOW MUCH WE GOTTA PAY TO REPLACE IT NOT MENTIONING THE REPROGRAM KEYS, I'VE READ THE SAME THING FROM SO MANY PEOPLE HAVING THE SAME ISSUE. MAYBE IT SHOULD CONSIDERED A RECALL.

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. VEHICLE WAS STOPPED IN A PARKING LOT.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AUTOMATICALLY AT EVERY STOP. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CALLED SCHUMACHER VOLKSWAGEN OF WEST PALM BEACH AT 561-935-4490 (LOCATED AT 3001 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

THE ENGINE WILL SHUT OFF WHEN CAR IS IN TRAFFIC OR COMING TO STOP. ENGINE RPM WILL GO TO ZERO AND POWER STEERING AND POWER BRAKING IS LOST.

2013 JETTA WITH 21,994 MILES. ORIGINAL OWNER. CAR HAS BEEN MAKING NOISE FROM FRONT END ESPECIALLY ON LEFT HAND TURNS. INSPECTED AND FOUND FRONT OF CAR MUCH LOWER THAN USUAL AND BOTH FRONT SPRINGS BROKEN. A BROKEN SPRING CAN RESULT IN LOSS OF CONTROL AND ROAD HAZARDS TO OTHER VEHICLES FROM BROKEN METAL PARTS ON ROADWAY. WILL HAVE PICTURES NEXT WEEK WHEN WE REPLACE SPRINGS AND STRUTS. CAR RIDES SO LOW THAT I CAN'T GET MY HYDRAULIC JACK UNDER IT AT FRONT JACK POINTS.

RECALL 19V866000 "VOLKSWAGEN GROUP OF AMERICA, INC (VOLKSWAGEN) IS RECALLING CERTAIN MODEL YEAR 2013-2014 JETTA HYBRID VEHICLES MANUFACTURED OCTOBER 2012 THROUGH OCTOBER 2013 AND EQUIPPED WITH A DQ-200 DIRECT-SHIFT GEARBOX. DUE TO GEARBOX FLUID ADDITIVES, THE CONTROL MODULE WITHIN THE GEARBOX MAY CORRODE. THE DEPOSITS FROM THIS CORROSION MAY CAUSE AN ELECTRICAL SHORT AND RESULT IN A STALL-LIKE CONDITION." MY 2013 VW JETTA HYBRID IS SHOWING THE SAME SYMPTOMS AS THIS RECALL. AT 125K MILES, I HAD TO LIMP IT INTO THE VW DEALERSHIP AFTER ONLY ODD GEARS WOULD ENGAGE. DRIVING DOWN THE ROAD OR TRYING TO GET ONTO THE HIGHWAY OR AT A COMPLETE STOP. THE TRANSMISSION WOULD LOOSE POWER AND THE CAR WOULD HAVE TO BE PULLED TO THE SIDE OF THE ROAD TO BE SHUT DOWN AND RESTARTED MULTIPLE TIMES. THE DEALERSHIP IS UNABLE TO FIX THE TRANSMISSION AS WELL AS ANY OTHER TRANSMISSION SHOP BECAUSE VW DOES NOT SELL PARTS TO THE TRANSMISSION BECAUSE IT IS A "TRADE SECRET". A NEW TRANSMISSION IS $6000 AND BY THE BLOGS PEOPLE POST WITH THIS EXACT TROUBLE, THE TRANSMISSION DOES NOT LAST MORE THAN ~100K MILES.