2015 Volkswagen Jetta Fuel System Problems

Car cut off twice while driving and could not be restarted for 14 - 25 minutes. This happened while driving. I took it to both an independent mechanic and a vw dealer, bit they were unable to diagnose the issue. Also, after being driven, intermittently the car will not start for 15 - 25 min. Other drivers are also having this issue. See: https://www.volkswagenownersclub.com/threads/intermittent-starting-problem-with-my-2015-jetta.130674/ and https://www.reddit.com/r/MechanicAdvice/comments/lsobwe/2015_vw_jetta_2slo_20_cranks_but_doesnt_start_for/

CAR IS RANDOMLY BUCKING AND OR HESITATING. MANY TIMES IN THE MIDDLE OF A BUSY INTERSECTION, AND KILLS THE ENGINE. I'M GOING TO GET KILLED IF THIS CONTINUES TO HAPPEN. ITS BEEN DOING THIS FOR MONTHS.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR OUTSIDE OF THE VEHICLE NEARBY THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE FUEL ODOR WAS ALSO PRESENT ON THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V028000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNED A 2015 VOLKSWAGEN JETTA. THE CONTACT SMELLED FUEL ODOR WHILE OPERATING THE VEHICLE. THE CHECK ENGINE LIGHT WAS ILLUMINATED THE DRIVER EXPERIENCED HEAD ACHES AND WAS CONCERNED THAT THE VEHICLE WAS UNSAFE TO OPERATE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE AND THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE OCCUPANTS HAD EXPERIENCED HEAD ACHES DUE TO THE FUEL ODOR. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER COMFORTABLE VOLKSWAGEN (2035 WEST AIRPORT FREEWAY, IRVING TX) AND MANUFACTURER WERE NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 15V028000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 85,000.

I STARTED TO SMELL OF GASOLINE IN MY CAR WHILE DRIVING IT. CALLED VW GROUP OF AMERICA COSTUMER SERVICE NUMBER WHO SUGGESTED I TAKE THE CAR TO A DEALER FOR INSPECTION. AFTER INSPECTING THE CAR FOR TWO (2) DAYS, THE DEALER, SOUTH MOTORS VW, VERBALLY REPORTED THE PROBLEM CAUSE WAS A FUEL LEAK AT THE INJECTION SYSTEM: FUEL RAIL. JUST AS DESCRIBED IN THE 15V028000 RECALL. VW GROUP OF AMERICA HAS DECLINED MY REQUEST TO ACCEPT THIS FAILURE AS PART OF THE REFERENCE RECALL UNDER THE ALLEGATION THAT THE VEHICLE IDENTIFICATION NUMBER (VIN) IS NOT PART OF THE RECALL AND THE VEHICLE HAS MORE THAN 36,000 MILES. (ACTUAL MILEAGE: 47,500). I UNDERSTAND THE RECALL IS VIN SELECTIVE, BUT IT'S NOT OUT OF COINCIDENCE THAT MY CAR WAS ASSEMBLED IN PUEBLA, MEXICO; THE MANUFACTURING YEAR FALLS IN THE RECALL CATEGORY AND THAT THE SUPPLIER OF THE DEFECTIVE PART IS BENTELER DE MEXICO IN PUEBLA, MEXICO.

TAKATA RECALL. I HAVE SEVERAL COMPLAINTS: (1)THE KEY IN THE IGNITION SWITCH DOESN'T WANT TO TURN AND ONCE TURN THE CAR OFF, IT'S HARD TO REMOVE THE KEY. THIS PROBLEM HAS BEEN GOING ON FOR OVER A YEAR, BUT IT'S GETTING WORSE. (2) I HAVE ALSO BEEN SMELLING GAS, FOR AT THE PAST 2 YEARS. THIS WAS REPORTED TO THE DEALER ON ONE OF THE MAINTENANCE'S TRIP. I WAS TOLD TO JUST PUT A HIGHER OCTANE OF GAS, INSTEAD OF THE 87 OCTANE I WAS CURRENTLY USING. I STARTED USING 89 OCTANE AND STILL SMELLING THE GAS. (3) WHEN DRIVING YOU CAN FILL THE VEHICLE CHANGING GEARS.

THIS VEHICLE'S VIN REPORT SHOWS NO OPEN RECALLS. YET I SMELL FUEL IN THE CABIN AND HAVE ON MULTIPLE OCCASIONS SEEN EVIDENCE OF FUEL LEAKED ON THE GROUND. OTHER 2015 JETTAS DO HAVE RECALLS FOR A FUEL RAIL LEAK. MY VEHICLE APPEARS TO HAVE THE SAME SAFETY ISSUE. I BELIEVE MY VEHICLE SHOULD ALSO BE INCLUDED IN THE SAFETY RECALL. I ASK YOU TO INCLUDE IT IN THE EXISTING SAFETY RECALL. THANK YOU. *TR