Volkswagen · Jetta · 2024
0
Recalls
28
Complaints
5/5
Safety Rating
The 2024 Volkswagen Jetta has no recalls and 28 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: service brakes (5 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
13.0% rollover risk in single-vehicle crash
Safety Features
My 2024 VW Jetta GLI 2.0L 40th anniversary edition is throwing false engine codes. The system rings with a warning and the center display shows a statement that "RPM over 4500" while the real RPM's is at or below 2000 at the time of the warning. The system then immediately puts the car into limp mode and displays the error triangle with ECP next to it. The issue can only be resolved by stopping the vehicle and shut the engine off then restarting the engine. The latest occurrence was at the approximate mileage of: 63,000. This day it occurred at least three times in a 5 minute driving window. The issue was addressed with a VW service manager and he simply said that since your out of your warrantee you would need to pay for any diagnostics and electronic connection fees. Over $250 per check minimum. This issue has occurred over 20 times since it started around the 58,000 mile mark. Limp mode is very dangerous especially when it happens on the interstate highway. The car will not accelerate at all and will only travel at a maximum of 45 mph. Forcing a driver to pull over immediately.
While driving at approximately 20mph, the front passenger-side steering knuckle suffered a catastrophic structural failure, snapping completely in two. This resulted in an immediate loss of steering and suspension control. Inspection of the fractured part by a mechanic revealed significant orange oxidation (rust) inside the metal cross-section of the break. This internal corrosion on a 2-year-old vehicle indicates a manufacturing defect (casting porosity or inclusion) that allowed the part to weaken and fail prematurely under normal road stress.
Check engine light came on after attempting a remote start and failed. Upon using an OBD-II code reader, it gave the code: P2421 - EVAP Vent Valve stuck open. This part is not covered under the 8/80k federal emissions warranty but is still an issue and is affecting emissions. There were no other alerts or warnings issued before attempting the remote start that caused the issue.
Vehicle was parked in my driveway. My wife and I were about 10 feet from it working on another vehicle when we heard a loud pop. We looked over at the vehicle and the sunroof has exploded. It was bubbled upward and completely shattered. I contacted my VW dealer and we slowly drove the car to the shop and left it. The dealer said it probably wasn't covered under dealer warranty because it was glass. It just shattered out of the blue, this should not be my fault or at my expense.
The vehicle’s SOS/emergency call system has been inoperative since the vehicle was purchased. At delivery, the emergency call function did not work and displayed error messages. The vehicle was taken to an authorized Volkswagen dealer, and the OCU (online connectivity unit) module responsible for the SOS system was replaced under warranty on 3/17/2025 at approximately 6,294 miles. After the repair, the system functioned temporarily. In December 2025, the SOS system failed again and now displays an “Emergency Call Function Not Available / Please Service Vehicle” warning. The dealer has confirmed the same OCU module has failed again and must be replaced a second time. When the system is inoperative, the vehicle cannot automatically contact emergency services after a collision. This is a safety concern because the emergency call system is intended to function at all times in the event of a crash.
Sensitive sunroof glass. Sunroof glass shattered a section of the glass that has an open glass area now and will leak in inclement weather conditions.
Front Windshield wipers randomly go on causing a distraction almost resulting in a accident. The vehicle was taken in for this problem to Colonial VW located at 200 W Street RD, Feasterville PA 19053. Service rep stated he knows of the issue but there is currently no fix for it. This problem first stared approximately 1 month ago. No warning lights or alerts are present on the vehicle. Issue seems to happen more in bright sunlight but can happen at anytime with multiple wipes at once. The issue will go away for a few mins to a day then reappear out of no where sometimes coming and going the whole trip A google search reveals this maybe a a more common problem than just my vehicle.
The contact owns a 2024 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear tires. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the rear rotors, and brake pads needed to be replaced. The vehicle was repaired at the consumer's expense. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
Brakes make loud noise when I come to stop when leaving highway. Rear pads are at 2mm as of 8/28/2025 when they were replaced in on 5/14/2025. Repairs were performed by dealership on 5/14/2025 but they did not replace the rotors, they only replaced the rear pads.
Driving on interstate 74 west bound entered rain storm. Did not see car that was slow or stopped until impact. Traveling at a speed of 78 mph. Airbag did not deploy. Is this normal? Rear ended car in front. Volkswagen was totaled with severe front end damage. Other car was a bigger suv. There is dash cam footage that shows impact.
The contact owns a 2024 Volkswagen Jetta. The contact stated while driving approximately 35 MPH up an incline, the hill assist system engaged. The contact stated that while descending the incline, the hill assist was still engaged. The contact pulled over and turned off and restarted the vehicle to disengage the feature. There was no warning light illuminated. The contact stated that the failure was intermittent at first but had gradually become a recurring failure. The contact stated that the vehicle had additional failures with the transmission and the rear brakes due to the hill assist not disengaging as needed. The contact stated that the manual transmission was slipping out of gear and the rear brakes showed premature wear on the pads. The contact had taken the vehicle to several dealers. The contact stated that one dealer recommended that the transmission be replaced. The contact had taken the vehicle to another local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 17,600.
I just got this 2024 Jetta Sport 6 speed manual and tried getting up the drive that's slightly inclined and the brake assist would not disengage or the fuel was cut after it didn't progress then dies. It is possible to power through the brake assist but it will cause premature wear on the clutch, flywheel as well as the rear E brake with all this wireless tech on the brakes, throttle can't figure it out so take it back.
The tire went flat as I was driving and when I had to change the tire I noticed that the tire had blown out on the sidewall on the inside of the rim of the car. The car only has 12,000 miles and I had a tire rotation done on my first oil change. I called the dealership to see if the tire was covered under warranty since I brought the car new for Steve White VW of Greenville, SC. They told me since I didn’t buy a warranty with the purchase of the car then it was nothing they could do about it. I brought a car thinking that the tires should be good until they wear out not blow out. Also I have TPMS light on as well as the check engine light is on in the vehicle. 205/55R17
The contact owns a 2024 Volkswagen Jetta. The contact stated that while the vehicle was parked, the vehicle unintendedly accelerated without a warning light being illuminated. The contact depressed the brake pedal to stop the vehicle. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
The key pins on the VW flip keys fall our regularly and can leave motorists stranded in unsafe locations. It is however an excellent revenue generator when you consider the cost of replacement keys. I caught my pin in the process of falling our and saw it was a common problem that has not been resolved in this flawed and unsafe key design that threatens the welfare of consumers and safety of use of their vehicle.
[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake does not engage, and humming noise while braking and exiting freeway. Service personnel did not dismount wheels to have visual inspection on braking system they just checked for gap wear and tear. (2.)also told service advisor about Emergency braking system warning on dashboard warning system comes on sometimes while braking on empty roads at stop signs and while parking vehicle on a house driveway. (3.) suspension on front passenger side hard hit noise while driving on uneven pavements. (4.) passenger rear side view mirror sensor light most of times does not work on approaching moving vehicles. *Problem persists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2024 Jetta with only 14,776 miles had rear brakes and rotors that were unsafe and worn out. They had to be replaced to avoid the possibility of brake failure and an accident. I paid $453.34 out of pocket. VW knows there is a defect with the rear brakes on this generation Jettas wearing out prematurely. They are covering these parts under only certain VIN and production dates but they admit ALL JETTAS ARE SUBJECT TO THIS WEARING OUT OF BRAKES BEGINNING WIITH THE 2022 MODEL YEAR.
My car was purchased in December 2023 it was new with approximately 4 miles on the car I’m retired I use the car mostly for doctors appointments personal use church in August 2024 I took my car in for 10,000 mile oil change at the time I was told that my brakes were in fair condition the rear brakes so in December 2024 I took my car to a Volkswagen service and another independent a car service center and was told basically that all the parts on my rear brakes needed to be replaced I thought this was highly unusual this is not the first new car I have owned and not the first Volkswagen I have owned I don’t drive every day I really wish you would answer me back quickly because spending between six and $700 for rear brakes on a new car is excessive I would appreciate it if you would respond quickly.
Vehicle is brand new currently has 13,000 miles, only highway driving, purchased car new in April 2024. Rear brakes wore down prematurely. Needed to replace rear brakes and rotors.
The Hill Start Assist is overly aggressive in these cars. It doesn't release for 3 seconds after foot brake is not applied. Once it stalls the car and your panicked. Then you apply foot brake to restart the car you get to wait another 3 seconds or you stall again. It is inconsistent in pressure applied and dangerous. I have been driving manual transmission vehicles for near 40 years. Perhaps if I lived in San Francisco it might be of use but, with this activating at the slightest grade it is dangerous! Look around the VW forums I'm not the only person to think so.
Showing 1–20 of 25 complaints
The 2024 Volkswagen Jetta has 0 recalls recorded by NHTSA.
NHTSA has received 28 owner-reported complaints for the 2024 Volkswagen Jetta.
The 2024 Volkswagen Jetta received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2024 Volkswagen Jetta are service brakes (5 reports), engine (4 reports), unknown or other (3 reports).
NHTSA does not currently list any recalls on record for the 2024 Volkswagen Jetta. To verify the status of your specific vehicle, check nhtsa.gov/recalls with your VIN.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.