2003 Volkswagen Passat Complaint Log

The contact owns a 2003 Volkswagen Passat. The contact stated while driving at an undisclosed speed, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the parts needed for the repair could not be found. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 07V375000 (Fuel System, Gasoline); however, the VIN was included but the vehicle was not repaired. The failure mileage was approximately 133,000.

The contact owns a 2003 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 06V017000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Vehicle has major fuel pump issue, currently at 132,000 and noticing loss of power, car shaking, and occasional stall. A code reader is unable able to detect the issue which is a major concern. I have contacted the volkswagen Manufacturer and I consistently keep getting ignored after bringing up the recall that was put out for the fuel pump. While driving on the highway my rear and front suspension failed and dropped suddenly while moving slowly during traffic. I whave only been able to repair the front shocks and struts so far, but the rear are needed as well. I would like to state that all the parts are original manufacturer parts.

The contact owns a 2003 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, coolant leaked onto the front passenger’s side floorboard. The contact stated that the coolant leak was underneath the glove compartment area. The vehicle was taken to an independent mechanic, and the contact was advised to have the vehicle taken to the Volkswagen dealer. The contact visited the dealer and discussed the reoccurring failure and was informed that the heater coil was designed incorrectly, and the failure was due to the design of the heater coil. The contact was informed that the heater coil needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 72,000.

The contact owns a 2003 Volkswagen Passat. The contact stated that while driving approximately 35 mph the vehicle's speed suddenly begin to reduce and smoke was present coming from the engine compartment. After stopping and exiting the vehicle became engulfed in flames. The fire department was called to the scene and extinguished the flames and the vehicle was towed away. During the incident, the vehicle was destroyed. The local dealer and manufacturer were notified of the incident but no assistance was offered. The failure mileage was 150,000.

I PURCHASED A USED 2003 VW PASSAT FROM A PRIVATE DEALER DROVE THE CAR FIVE MONTHS AND THE TIMING BELT CAME OFF WHILE I WAS DRIVING. I ALMOST GOT INTO AN ACCIDENT BUT AVOIDED IT. THIS PARTICULAR VEHICLE AND ONES LIKE IT WAS RECALLED IN 3/7/2014 FOR ENGINE AND ENGINE COOLING ENGINE PROBLEMS THAT CAUSES THE TIMING BELT TO COME OFF WHILE DRIVING. RECALL: 14E007000 BECAUSE OF THE TIMING BELT FAILURE. I CONTACTED A VW DEALERSHIP AND THEY SAID THE RECALL DIDN'T APPLY TO MY CAR. I FIND THAT INSULTING CONSIDER ING WHAT I JUST EXPERIENCED.

RECALL 26E5 VOLKSWAGEN NOT COMPLETED

MY SON WAS DRIVING (IN MOTION) ON HWY 17 IN MILLER COUNTY MO WITH SEAT HEATER ON SATURDAY NOV. 28, 2020. SEAT CAUGHT ON FIRE. I HAD NOTICED WHEN I HAD SEAT HEATER ON PREVIOUSLY IT BECAME SO HOT AS TO BURN LEGS. THIS IS A SERIOUS PROBLEM. IT COULD HAVE BURNED MY CAR COMPLETELY. VERY DANGEROUS.

FUEL TANK LEAKING WHEN FULL ON DRIVERS SIDE DIRECTLY UNDER REAR PASSENGER SEAT. WHICH HAPPENS TO BE WHERE MY CHILDREN SIT. IT LEAKS UNTIL IT'S A LITTLE OVER HALF FULL THEN STOPS.

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN ACTUATOR/SOLENOID NEEDED TO BE REPLACED. THE CONTACT STATED A LOCAL DEALER WAS CONTACTED ABOUT OPEN RECALLS AND STATED THAT THERE WAS NO RECALL ON VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

I NOTICED A STAIN UNDER MY CAR WHILE IT WAS PARKED IN THE STREET. I FIGURED OUT THAT VW HAD A RECALL ON THE FUEL TANK VENT WHICH REQUIRED REPLACING THE WHOLE FUEL TANK. THE TANK RUNS ABOUT $922 AND IT TAKES UP TO 11 HOURS LABOR TIME. I STARTED A CHAT WITH A VWOA REP TO LOOK INTO THIS ISSUE. SHE SAID THERE ARE NO CURRENT RECALLS OR CAMPAIGNS ON MY VEHICLE AT THIS TIME. SHE ALSO STATED THAT MY CAR'S 26E5/R5 RECALL, IT COVERS ALL 1999-2005 PASSAT AND PASSAT WAGON (5TH GEN) EQUIPPED WITH GAS ENGINES. INSTALL UNDERBODY HEAT SHIELD(S): INSPECT/REPLACE FUEL LINE, FUEL TANK: UPDATE SOFTWARE, IF NECESSARY, HAD BEEN PERFORMED ON 03/12/09 BUT HAS NO SERVICE RECORD TO TELL ME WHAT WAS DONE. IT MAY NOT HAVE ACTUALLY BEEN REPLACED. SHE ALSO SAID VWOA WILL NOT FIX NOR HELP ME FIX IT. I FEEL THAT IF A RECALL FOR AS HUGE SAFETY ISSUE THAT THIS IS, SHOULD NOT FAIL IN THE SAME MANOR AS THE ORIGINAL PART DID. THAT TELLS ME THEY JUST REPLACED IT WITH THE SAME PROBLEM PART IN HOPES THAT THE CAR WOULDN'T BE IN USE BY THE TIME IT FAILS AGAIN. I AM INCLUDING A FEW PICS FOR EVIDENCE. THE EXAMPLE TANK PIC HAS BEEN OUTLINED WHERE THE FUEL LEAK IS ON MY CAR. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/01/2019 CAR HAD A DEAD BATTERY---CHARGE OVER NIGHT STILL WOULD NOT START---HAD THE CAR TOWED TO AUTO SHOP--UPON ARRIVAL WITH KEY ON APPROX. 15 MIN DRIVE--SMOKE STARTED BILLOWING---DISCONNECTED BATTERY---DRIVERS SIDE SEAT WARMER COMPLETELY MELTED--MECHANIC SAYS UNIT PULLING 30 AMPS--THERE WAS A PREVIOUS RECALL--NOT SURE IF TOTALLY CORRECTED--DONOT WANT TO REPLACE IMMEDIATELY--PLEASE ADVISE

THIS CAR ONLY HAS 65000 ORIGINAL ONE OWNER MILES AND HAS EXPERIENCED ALL & MORE OF THE CURRENT RECALLS WITH SAME MODEL YR, VW LOCAL DEALERSHIPS (2) REFUSE TO ACKNOWLEDGE THE PROBLEMS (ONE EVEN TRIED TO DOUBLE CHARGE ME FOR BOSCH ABS PART LAST YEAR BEFORE THE RECALL TO FIX) AND NUMEROUS EMAILS TO VW HAVE GONE UNANSWERED. MOST RECENT ISSUES IN LAST 1.5YRS HAVE BEEN FUEL PUMP WENT OUT AND I PAID TO REPLACE (DEALER SCAMMED US BY THROWING OUT DEAD BRAND NEW AAA STAMPED AND WARRANTED BATTERY, THEY SD WE NEEDED NEW ONE AND OLD ONE ALREADY PICKED UP FROM DEALER TO EXPOSE OF, CHARGED $200 FOR THAT AS WELL. I PAID FOR THE ABS LIGHT REPAIR WHICH I HAVE PAID AND DIAGNOSED NUMEROUS TIMES FOR LAST 10YRS TO FIX AND FINALLY JUST PAID THE OVER $1000. TO GET IT FIXED FOR SAFETY REASONS. 9 MONTHS AGO REAR BRAKE LIGHTS WOULD COME ON RANDOMLY WHEN PARKED AND LOCKED KILLING THE BATTERY. I WOULD DRIVE IT TO CHARGE IT UP BUT SINCE IT IS A CAR WE DON'T DRIVE OFTEN OR FAR, IT CONTINUED TO DO THE SAME FOR A FEW WEEKS UNTIL IT DAWNED ON ME THAT THE SEAT WARMER ON THOSE CARS COULD LEAVE AN OPEN CURRENT, TURNED THAT OFF, GOOD FOR A FEW WEEKS, THEN FOUND OUT SAME FOR THE TRUNK LIGHT, UNPLUGGED AND CAPPED THAT AND IT IS FAR BETTER, BUT SOMETHING STILL. AFTER READING ONLINE VW PASSAT FORUMS AND RECALLS I KNOW 2 DEALERSHIPS SD THEY PERFORMED THE BRAKE LIGHT SENSOR RECALL, BUT WAS IT TRULY DONE AND CAUSING THE ISSUE...ANSWER IS NO, VW DEALERS 2X AFTER CHECKING AND BILLING VW FOR THE REPAIR FALSIFIED DOING THE RECALL. I KNOW BECAUSE I CHECKED IT AND THE PART IS ORIGINAL FROM 2002 STAMPED ON IT AND I REPLACED IT AND HAVE IT ALONG WITH MOST ALL OTHER RECEIPTS FROM 2003 TO TODAY. FEB 11, 2019 I OPENED A CASE AND SUPPOSED FORMAL INVESTIGATION WITH VW CORPORATE CUSTOMER CARE (VERY NICE PEOPLE), LIED LIKE THE REST OF THE COMPANY AND NEVER HEARD A WORD... +++18 VW AND AUDIS PERSONALLY, SINCE 1991...DONE!

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT HOLD FUEL AND THE TANK HAD TO CONSTANTLY BE REFILLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ELLIS MOTORCARS INC (2235 E SOUTH BLVD, MONTGOMERY, AL 36116, (334) 280-1021) WHERE IT WAS DIAGNOSED THAT THE COOLANT SYSTEM AND THE TIMING CHAIN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT STATED THAT COOLANT WAS LEAKING FROM THE VEHICLE. THE LOW COOLANT WARNING INDICATOR ILLUMINATED AND AN ABNORMAL BEEPING SOUND WAS HEARD WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE COOLANT LEAK WAS DUE TO AN ENGINE FAILURE THAT WAS NOT REPAIRABLE. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,675. THE VIN WAS NOT AVAILABLE.

CAR LOSES POWER AND STALLS OUT AFTER COMING TO A STOP. EPC LIGHT ILLUMINATES AND CAR MUST BE PUT IN PARK AND STARTED UP AGAIN TO MOVE. TODAY, IT STALLED AS I PULLED OUT TO MAKE A LEFT TURN AND I WAS STUCK IN THE MIDDLE OF ROAD WITH ONCOMING TRAFFIC COMING AT ME.

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, THE VEHICLE JERKED AND STALLED. THE VEHICLE INADVERTENTLY SHIFTED IN REVERSE AND THE BRAKES STOPPED WORKING. THE CONTACT HAD TO APPLY THE PARKING BRAKE. THE CONTACT MENTIONED THAT THE GEAR SHIFTER WAS STUCK IN PARK. ALSO, THE CHECK ENGINE, TIRE PRESSURE, AND EPC INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERITAGE VOLKSWAGEN OF SOUTH ATLANTA AT (678) 263-3711 (4305 JONESBORO RD, UNION CITY, GA 30291) WHERE IT WAS DIAGNOSED THAT THE IGNITION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE CONTACT WAS ADVISED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.

WHILE DRIVING THE CAR POWER CUTS OFF AND STOPS IN TRAFFIC. HAVE TO RESTART. IT IS DANGEROUS THAT THE CAR JUST STOPS IN TRAFFIC. THE BATTERY CONTINUES TO DRAIN EVEN AFTER TOTALLY RECHARGING THE BATTERY. AFTER A COMPLETE BATTERY RECHARGE AND STARTING THE CAR EVERY DAY, THE BATTERY STILL DRAINS AGAIN AFTER ABOUT A WEEK. THIS STARTED HAPPENING IN JUNE 2016 AND I HAVE ONLY DRIVEN THE CAR ABOUT 30 TOTAL MILES BECAUSE AFRAID IT IS GOING TO SHUT DOWN WHILE DRIVING IN TRAFFIC. RECENTLY, I RECEIVED A RECALL FOR THIS PROBLEM FOR MY 2016 VOLKSWAGEN CC BUT I AM NOT HAVING THE PROBLEM WITH THE CC. I AM HAVING THE DESCRIBED RECALL PROBLEM WITH MY 2003 PASSAT BUT DID NOT RECEIVE A RECALL NOTIFICATION FOR IT. I AM THE ORIGINAL OWNER AND MY PASSAT NEEDS THIS REPAIR.

WHEN IN MOTION CAR DIED WHILE DRIVING

IGNITION COILS KEEP FAILING. JUST REPLACED IN FEBRUARY AGAIN IN MAY AND WILL HAVE TO AGAIN HERE ANY DAY.

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A FUEL LEAK FROM THE TOP OF THE TANK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOP OF THE FUEL TANK WAS OLD AND A NEW TANK WAS NEEDED. THE CONTACT ALSO NOTICED PUDDLES OF FUEL WERE PRESENT APPROXIMATELY EIGHT TIMES SINCE SEPTEMBER. THE LEAK WORSENED TWO WEEKS AGO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY INCLUDED IN A RECALL THAT CALLED FOR THE IGNITION COIL TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. DUE TO THE FACT THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL, THE MANUFACTURER WAS NOT ABLE TO ASSIST. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 144,604.

FUEL TANK IS LEAKING NEAR DRIVER SIDE REAR WHEEL. ADVISED BY DEALER VW OF NORTH SCOTTSDALE THAT THERE IS A FUEL LEAK ON TOP OF THE TANK AT THE FUEL TANK VENTILATION VALVE AND THAT THE TANK MUST BE REMOVED TO ASCERTAIN SOURCE OF THE LEAK. DEALER ADVISES TANK WAS REPLACED IN 2010 UNDER A RECALL CAMPAIGN. IT APPEARS THAT THIS CURRENT LEAK IS ASSOCIATED WITH RECALL #28417 AND NHTSA PE8008 AND 08V156000.

TEENAGE SON LOST CONTROL OF THE VEHICLE ON THE HIGHWAY. VEHICLE WAS THEN INVOLVED IN A FRONT IMPACT COLLISION AT HIGHWAY SPEEDS WITH THE SIDE OF A FLATBED TRUCK. BUMPER, HEADLIGHT ASSEMBLIES PUSHED UP INTO THE ENGINE COMPARTMENT. DRIVERS SIDE CURTAIN AIRBAGS DEPLOYED. NEITHER DRIVER SIDE OR PASSENGER SIDE FRONT AIR BAGS DEPLOYED. VEHICLE WAS DECLARED A TOTAL LOSS.

LESS THEN >100K MILES. PLASTIC FUEL LINE THAT RUNS ALONG FIREWALL WAS DAMAGED DUE TO SCREW WITH THREAD FACING ENGINE BAY, WHICH SITS RIGHT IN BETWEEN BOTH FUEL LINES. I SPOKE TO VW WHICH SAID THE RECALL HAD BEEN FIXED ON MY CAR IN 2012 (I AM SECOND OWNER), BUT THE SCREW THAT CREATES THE PROBLEM WAS NEVER REPLACED OR REMOVED. A LOCAL VW STEALERSHIP IS QUOTING ME 500+ FOR THE REPAIR ON A CAR WHO'S KBB IS 2000 IN PERFECT CONDITION (FAR FROM IT ;)

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT SMELLED FUEL WHEN THE VEHICLE WAS STARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL LINE WAS FRACTURED AND LEAKED FUEL ONTO A PORTION OF THE ENGINE. THE CONTACT STATED THAT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FRACTURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL "EXPIRED". THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 191,000.

MY FRONT DRIVER SEAT WARMER WAS TURNED ON LOW. I COULD FEEL THE SEAT GETTING WARMER AND CHECKED TO BE SURE THE SETTING WAS NOT ON HIGH WHICH IT WASN'T. I THOUGHT MAYBE I WAS BEING SENSITIVE AND STUCK MY MITTEN UNDER MY THIGH. I THEN NOTICED A FUNNY SMELL AND SUDDENLY THINGS GOT VERY HOT AND STARTED TO BURN MY LEG AS I WAS DRIVING. I LOOKED DOWN AND ACTUALLY STARTED TO SEE SMOKE. I WAS NOT ABLE TO JUST PULL OVER BUT QUICKLY TURNED THE SEAT OFF. I PULLED OUT MY MITTEN AND FLEECE WAS ACTUALLY MELTED. I WAS A BLOCK OR TWO FROM WORK AND TRIED TO KEEP FROM SITTING COMPLETELY DOWN AS IT BURNED. I ARRIVED AND JUMPED OUT TO SEE A BLACKENED AREA AND HOLE IN MY SEAT!! THE CAR WAS SMELLING AND I AM STILL IN SHOCK OVER THIS. I HAVE LOOKED AND CAN'T FIND A RECALL ON THE SEAT. THIS IS VERY DISTURBING AND DANGEROUS. THIS SHOULD NOT HAPPEN NO MATTER HOW OLD THE CAR IS.

MY DAUGHTER DROVE THIS VEHICLE INTO MY GARAGE AND REPORTED TO ME THAT SHE SMELLED A STRONG ODOR OF GAS. I LOOKED AND NOTICED GAS DRIPPING ONTO THE FLOOR. I GOT DOWN AND INSPECTED THE AREA WHERE IT WAS COMING FROM AND NOTED THAT IT WAS FLOWING FROM THE TOP (OUT OF SIGHT) OF THE TANK. BACKED THE CAR OUT ONTO THE DRIVE AND PLACED A TOWEL UNDER THE AREA. CALLED THE DEALERSHIP AND SCHEDULED AN APPOINTMENT. BETTEN IMPORTS (VOLKSWAGEN DEALERSHIP) OF GRAND RAPIDS MI, INSPECTED IT AND I WAS INFORMED IT HAD A CRACK IN THE PLASTIC TANK THE LENGTH OF A DIME. THE DEALERSHIP RECOMMENDED THE TANK BE REPLACED AT A ESTIMATED COST OF $2,700. DUE TO THE EXTENSIVE COST I DID NOT ELECT TO HAVE THIS DONE AT THIS TIME. ONLY SEEMS TO BE AN ISSUE WHEN TANK IS FILLED TO MAX CAPACITY.

DRIVING, LESS THAN 45. INTERMITTENT STOP ENGINE LOW OIL PRESSURE LIGHT. NO OTHER INDICATIONS. OIL LEVEL IS AT SPECIFICATIONS. SUSPECT LONG KNOWN PROBLEM OF SLUDGE IN THE OIL PICKUP TUBE.. VEHICLE HAS NOT BEEN REPAIRED

DRIVING AT NIGHT, 65MPH, INTERSTATE HWY. LOW BEAM HEADLIGHTS WENT OUT. HIGH BEAMS DID WORK. REPLACED BOTH HEADLIGHT BULBS. DID NOT FIX. COST $95. REPLACE HEADLIGHT RELAY. DID NOT FIX. COST IN EXCESS OF $200. RECALL FOR LATER YEAR PASSAT FOR SAME PROBLEM CAUSED BY "HOOD SLAM?"

ABS LIGHT AND BRAKE LIGHT ON VOLKSWAGEN STATES FAULTY CONTROL MODULE.

EVERY TIME I CRANK MY CAR IT SMELLS LIKE GAS. I WAS DRIVING DOWN THE ROAD AND SMOKE CAME OUT FROM UNDER THE HOOD WHEN I STOPPED AND LIFTED THE HOOD IT HAD A STRONG GAS SMELL.

THE AD BLUE HEATER FAILURES ARE RAMPANT IS ALL PASSAT MODELS 2012 TO 2015. THE SAFETY ISSUE IS THAT IN THE WINTER TIME WHEN AD BLUE FREEZES THE CAR GOES INTO A NON RESTART COUNTDOWN. IF THE CAR STALLS DURING THIS TIME THE PERSON MAY BE STUCK IN SUB ZERO WEATHER WITHOUT HEAT. THE AD BLUE HEATER IS ONLY COVERED UNDER THE 3 YEAR 36,000 MILE WARRANTY BECAUSE THEY SAY IT DOES NOT QUALIFY AS EMISSIONS CONTROL SYSTEM. THE CAR WILL SHUT DOWN BECAUSE IF THE AD BLUE FREEZES THE EMISSIONS GOES UNEXPECTEDLY HIGH SO HOW CAN THIS NOT BE PART OF THE EMISSIONS SYSTEM? THE COST OF REPAIR IS $1,000 PLUS.

MY DASH SHOWED 2 LIGHTS A RED BREAK LIGHT AND YELLOW ABS IT KEEPS BEEPING . IT STARTED RANDOMLY ONE MORNING WHEN I TURNED MY CAR ON ITS BEEN DOING IT FOR 6 MONTHS NOW

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THERE WAS A FUME ODOR EMITTED INSIDE AND AROUND THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING THE CAR TO WORK 2 MILES FROM MY HOUSES OIL WARNING COME ON RETURN TO MY HOUSE TO GET A SECOND CAR PARK THE CAR AND LEFT 5 MINUTE LATER GET A PHONE CALL MY CAR IS ON FIRE THANKS GOD I WENT BACK HOME CALL VW THEY SAID NO RECALLS BUT NATIONAL SAFETY INVESTIGATION I LOST MY CAR BECAUSE DON'T HAVE FULL COVER INSURANCE

MY FLOORBOARDS ARE SOAKED WITH COOLANT HAD NOTICED I HAD LEAK BUT HAD NO IDEA THAT IT WAS LEAKING INTO INSIDE CABINET, HEATER CORE WENT OUT AND EVERY TIME I ADDED FLUID IT WOULD BE GONE WASNT SURE WHERE ITWAS GOING I COULD SMELL ANTIFREEZE SMELL FOR SOMETIME BUT THOUGHT IF IT WERE OVERHEATING DASH WOULD GIVE SOME WARNING!..AGAIN NOW THAT I KNOW IT WAS UNHEALTHY TO BE BREATHING THE TOXIC SMELL.MY DAUGHTER STILL PUTTING UP WITH SMELL HARD TO GET RID OF IT EVEN AFTER SHAMPOOING {SORRY AFTER SHOPVAC SUCKED ATLEAST 2GALLONS OF COOLANT FROM MY FLOOR BOARDS...THIS REALLY MAKES ME ANGRY THAT I DIDNT KNOW I WAS FORCED TO BREATH IN THESE TOXIC FUMES FOR SEVERAL MONTHS AND CONTINUES,

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED DIAGNOSTIC TESTING. THE ENGINE OXYGEN SENSOR, COIL SPRING, SPARKS PLUGS, AND WIRES WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT STATED THAT THE TAIL LIGHTS ALSO FAILED. THE TAIL LIGHTS WERE NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING 50 MPH, THE BRAKES ENGAGED INDEPENDENTLY AND THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

MISFIRE ON 2 CYLINDERS DUE TO FAULTY IGNITION COIL PACKS

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE REFUELING THE VEHICLE, IT STARTED TO LEAK FUEL FROM UNDERNEATH THE FUEL TANK. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,500. ...UPDATED 06-12-15 *BF THE CONSUMER STATED VW CUSTOMER SERVICE WAS ADVOCATING TO GET A NEW FUEL TANK INSTALLED FOR HIM AT NO COST. UPDATED 06/23/15*JB

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

PROBLEMS WITH THE ABS CONTROL UNIT FAILS AFTER FEW YEARS. THIS COULD LEAD TO AN ACCIDENT SINCE THE CAR CANNOT STOP IN THE TIME & DISTANCE ORIGINALLY SPECIFIED WHEN CAR WAS PURCHASED. ALSO, THE SMOG STATIONS ARE NOT ABLE TO READ THE OBD2 CONNECTOR DUE TO THIS ISSUE, WHICH FORCES YOU TO BUY A NEW MODULE FOR ALMOST $600.00. THE MOST IMPORTANT IN THIS ISSUE IS THE SAFETY IN STOPPING AND NOT HAVING YOUR BRAKES LOCK, WHICH ALSO CAUSES THE CAR TO SKID IN SUDDEN STOPS AND CAUSE AN ACCIDENT. THERE IS A BLINKING WARNING LIGHT THAT COMES ON THE DASHBOARD THAT POINTS TO THE DASHBOARD.

I HAVE HAD MY 2003 VW PASSAT A YEAR NOW I HAVE JUST NOTICED IN THE PAST WEEK THAT IT HAD A LEAK I THOUGHT IT WAS FROM THE WINDOW OR SUN ROOF I WENT TO VACUUM THE CAR OUT ON A NICE DAY AND SEEN THAT IT STILL HAD VERY WET CARPET AND THEN NOTICED THE CARPET WAS A GREEN COLOR LIKE IT WAS COOLANT I THEN HAD MY BF CHECK IT AND IT IS. I RUN A DAYCARE AND USE THIS CAR DAILY WITH MY CHILDREN WE HAVE BEEN BREATHING IN THIS COOLANT FOR WEEKS NOW AND THAT PROBABLY EXPLAINS MY DAUGHTER SAYING SHE GETS HEADACHES WHEN WE DRIVE THE CAR. I HAVE DONE SOME RESEARCH AND SEE IT IS A VERY COMMON AND RECALLED THING WITH THE HEATER CORE AND I HAD NO IDEA I HOPE US BREATHING THIS IN HASN'T DONE ANY DAMAGE I HAVE A ONE YEAR OLD WHO HAS BEEN IN IT THIS WHOLE TIME AS WELL.IM VERY UNPLEASED WITH THIS CAR. *TR

AFTER A COUPLE ATTEMPTS TO START THE VEHICLE THE ENGINE TURNS OVER AND RUNS FOR 2-3 SECONDS THEN DIES. THIS HAPPENS MULTIPLE TIMES BEFORE FULLY STARTING UP AND IS ABLE TO BE DRIVEN. WHILE OUT OF GEAR AND CAR IS RUNNING, PRESSING ON THE ACCELERATION DOES NOTHING. CAR IS ABLE TO BE DRIVEN SHORT DISTANCES BUT STALLED AT ONE POINT GOING APPROX. 5 MPH. I WAS TOLD MY SPECIFIC VIN # IS NOT COVERED UNDER WARRANTY FOR FUEL PUMP/SYSTEM MALFUNCTIONS. IF THIS IS A KNOWN ISSUE OF 2003 PASSAT'S ALREADY WHY WOULD SOME NOT BE COVERED? *TR

THE CAR RAN OUT OF GAS SO I WENT TO THE GAS STATION TO PURCHASE GAS TO PUT INTO THE CAR. I PUT THE GAS INTO THE CAR. TRIED TO START THE CAR BUT WOULD NOT START. I LET IT SIT FOR A FEW MINUTES THEN I TRIED TO START THE CAR AGAIN. THIS TIME THE CAR STARTED BUT I HEARD A LOUD BANG. FLAMES STARTED SHOOTING OUT OF THE HOOD. BEFORE I KNEW IT THE WHOLE FRONT OF THE CAR WAS ENGULFED IN FLAMES. I CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE CAR. *TR

NHTSA CAMPAIGN ID NUMBER: 08V156000 "FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE." NHTSA ACTION NUMBER: PE08008 THE CAR IS OOZING GASOLINE FROM TOP LEFT (DRIVER'S) SIDE OF GAS TANK. THERE IS A STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE (OUTSIDE DUE TO A GAS PUDDLE). VW DEALER (VW DOWNTOWN LOS ANGELES) REFUSES TO GRANT THE REPAIR, ASKING FOR $140 INSPECTION FEE. VWOA REPRESENTATIVE SITES THE RECALL PERFORMED IN 2009. THE RECALL ( PE08008 ) ISSUED HAS 2 PARTS: 1) UNDERBODY HEAT SHIELD INSTALLATION. 2) "DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE." I SUSPECT THE SECOND PART WAS NOT FULFILLED, GIVEN THE EXACT NATURE OF MECHANIC FAILURE DESCRIBED. *TR

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE FUEL TANK. THE CONTACT TOOK THE CONTACT TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 05/11/16*LJ *CN

VEHICLE OIL PRESSURE LIGHT ALERTED DRIVER OF LOW OIL PRESSURE. DRIVER BROUGHT VEHICLE TO R&J AUTO ON 1309-1365 BARNUM AVENUE IN BRIDGEPORT, CT; DRIVER PURCHASED CAR FROM THIS BUSINESS LESS THAN A YEAR AGO; DRIVER WAS TOLD THAT NOTHING WAS WRONG WITH THE CAR. A WEEK LATER THE SAME ISSUE AROSE WHILE ON THE HIGHWAY. DRIVER WAS NOT SPEEDING DUE TO GETTING OFF OF THE RAMP. CAR BEGAN MAKING A TICKING NOISE. DRIVER BROUGHT CAR BACK TO R&J A WEEK LATER THE CAR WAS DEEMED UNFIT TO DRIVE DUE TO SLUDGE, THE OIL PUMP BEING DAMAGED AND THE ENGINE MALFUNCTIONING. DEALER/MECHANIC INFORMED ME THAT THE CAR WAS DANGEROUS TO DRIVE AND WOULD NOT BE WORTH FIXING. I WAS FORCED TO JUNK THE CAR AND LEAVE THE CAR WITH THE BUSINESS. I AM AFRAID THEY WILL RESELL THE CAR WITHOUT COMPLETING THE PROPER MAINTENANCE AND REPAIR TO ANOTHER INNOCENT CUSTOMER. THIS CAR IS NOT FIT TO DRIVE. *TR