2010 Volkswagen Passat Complaint Log

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (MCKINNEY VOLKSWAGEN, 855-402-5098) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I DROVE TO SCHOOL IN THE MORNING AND PARKED MY CAR STATIONARY FOR 2 HOURS. ONCE I RETURNED THE VEHICLE IT WOULD NOT START. I TOWED CAR TO DEALERSHIP AND TURNS OUT THE TIMING CHAIN HAD FAILED. I ONLY HAVE 100,399 MILES ON THE CAR.

VOLKSWAGEN DEALER REFUSES TO FIX RECALLS

SO WE JUST PAYED OFF OUR CAR AND THE PROBLEMS STARTED, FIRST THE CAR WOULDN'T GO IN REVERSE IT ACTED AS IT WAS IN NEUTRAL THEN IT STARTED DOING IN WHEN DRIVING SO WE TOOK IT IN AND THEY SAID WE NEED A NEW TRANSMISSION AFTER THAT THE A/C STOPPED WORKING AND WE STARTED GETTING A LOUD TICKING NOISE SO WE TOOK IT IN AGAIN TO THE DEALERSHIP THIS TIME THEY TELL US THE TIMING CHAIN NEEDS TO BE REPLACED , A SEAL FOR THE TRANSMISSION IS LEAKING ALSO, WE HAVE DONE ALOT OF RESEARCH ONLINE AND HAVE SEEN THIS HAS BEEN HAPPENING TO ALOT OF PEOPLE IF THE TIMING CHAIN BREAKS IT CAN SEIZE THE WHOLE MOTOR! I PAID ROUGHLY 22K FOR THE CAR IT HAS LESS THEN 70K MILES AND THEY WANT AROUND 9K FOR THE REPAIRS THERE HAS TO SOMETHING DONE ABOUT THIS THEY SHOULD NOT GET AWAY WITH RIPPING PEOPLE OFF

FUEL PUMP CRACKS AND LEAKS FUEL. FUEL PUMP RESIDES UNDER REAR PASSENGER SEAT. FUEL PUMP CONTROL MODULE SITS ON TOP OF FUEL PUMP. FUEL PUMP CONTROL MODULE GETS REALLY HOT AND MAY IGNITE LEAKING FUEL???

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF ALAMO HEIGHTS (LOCATED AT 1402 NE LOOP 410 EXPRESSWAY, SAN ANTONIO, TX 78209, (210) 828-1201) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 180378267. THE APPROXIMATE FAILURE MILEAGE WAS 109,982. *TT CONSUMER STATED FUEL PUMP MODULE WAS IN A RECALL AND REPAIRED.*JB

THERE IS A KNOWN ISSUE WITH THE FUEL PUMP CONTROL MODULE. VOLKSWAGEN HAS BEEN AWARE OF THIS SINCE 8.16.2017. ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. THE SOLUTION IS TO REPLACE THE FUEL PUMP CONTROL MODULE, HOWEVER, AS OF TODAY, MY VEHICLE IS STILL NOT SHOWING AS ELIGIBLE FOR THIS REPAIR, DESPITE THE FACT THAT THIS HAS BEEN A KNOWN ISSUE FOR MORE THAN 8 MONTHS.

MY AIRBAG AND HORN DO NOT WORK DUE TO A FAILURE OF THE AIRBAG CLOCK SPRING. THIS PART WAS RECALLED ON CERTAIN VEHICLES PREVIOUSLY. THIS IS A SAFETY HAZARD AS I CANNOT USE MY HORN AND OF COURSE THE AIRBAG IS NEEDED. THIS ALMOST CAUSED AN ACCIDENT BECAUSE I CANNOT USE THE HORN TO ALERT OTHER DRIVERS. I HAD SOMEONE COME INTO MY LANE WHICH ALMOST CAUSED A PRETTY BIG ACCIDENT

WHILE DRIVING THE VEHICLE NUMEROUS TIMES AT VARIOUS SPEEDS INCLUDING IDLING AT STOP LIGHTS/SIGNS, IT WOULD SPUTTER AS IF TO SHUT DOWN AND STALL. SOMETIMES, I COULD "GAS" IT SO IT DIDN'T STALL, SOMETIMES IT WOULD STALL. IT HAPPENED AT BUSY INTERSECTIONS OF A STOP LIGHT AND PROVED TO BE DANGEROUS WHEN STALLING TRYING TO ACCELERATE WHEN LIGHT TURNED GREEN. IT SPUTTERED NUMEROUS TIMES IN THIRD GEAR, 50ISH MPH, AS IF TO STALL AND WAS VERY UNERVING WORRIED IT DIDN'T STALL IN FLOWING TRAFFIC. IT FINALLY STOPPED RUNNING AND WAS TOWED TO VOLKSWAGON DEALERSHIP WHERE I HOPED THEY WOULD REPAIR RECALL, 20AE. INSTEAD, THEY DIAGNOSED OTHER ISSUES TOTALING THOUSANDS OF DOLLARS THAT I CAN'T AFFORD. I AM HOPING TO HAVE RECALL FIXED BEFORE OTHER DIAGNOSES AND SEE IF THAT WAS THE PROBLEM. THANK YOU

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STALLED AND THE INSTRUMENTAL PANEL ILLUMINATED. THE VEHICLE WAS PUSHED INTO A PARKING LOT BUT DID NOT RESTART. THE VEHICLE WAS TOWED TO THE VOLKSWAGEN OF PANAMA CITY DEALER (850-763-5495, LOCATED AT 3605 E 15TH ST, PANAMA CITY, FL 32404) WHERE THE TECHNICIAN STATED THAT THE HIGH PRESSURE FUEL PUMP WAS FAULTY AND WAS NOT COVERED BY THE RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD LOOK INTO THE MATTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS ABOUT 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS PARKED, OIL WAS NOTICED ON THE GROUND UNDER THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A LOOSE SEAL ON THE MOTOR THAT CAUSED THE LEAK. THE CONTACT STATED THAT THE SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. NEITHER THE LOCAL VOLKSWAGEN DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.

MY VEHICLE WAS A PART OF THE CLOCKSPRING RECALL FOR VW IN 2015. THE AIRBAG LIGHT IS NOW ON AND ALL STEERING WHEEL ELECTRICAL CONTROLS ARE NO LONGER WORKING. MECHANIC SAYS IT IS A FAILURE OF THE CLOCKSPRING IN THE STEERING WHEEL.

THE SEAT FRAME ON THE DRIVER'S SEAT FAILED IN MY CAR. THE STEEL HAD POOR WELD POINTS AND BROKE IN HALF. IT LOOKED LIKE CHEAP STEEL AND HAD IT HAPPENED IN A WRECK, IT WAS POSSIBLE THAT STEEL WOULD HAVE IMPALED THE DRIVER.

VEHICLE WAS RECALLED FOR AIR BAG/CLOCK SPRING REASON TWICE IN JUST OVER A YEAR. NOW, SHORTLY AFTER BOTH OF THESE REPAIRS, WE HAD A NOISE IN THE STEERING WHEEL, AS WELL AS AN AIR BAG FAILURE INDICATOR ILLUMINATE. WE CANNOT HELP BUT FEEL THIS IS RELATED TO THE WORK THAT HAS BEEN PERFORMED ON THESE RECENT RECALLS AND FEEL VW SHOULD BE RESPONSIBLE FOR THE COST OF THESE REPAIRS. THIS HAPPENED WHILE DRIVING ON A CITY STREET WHILE MAKING A TURN. ATTACHED IS A COPY OF THE SERVICE RECORD.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHEN THE STEERING WHEEL WAS TURNED, THE HORN INADVERTENTLY SOUNDED. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO DISENGAGE THE HORN. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER THE VEHICLE WAS SERVICED ON JANUARY 25, 2016 FOR NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER (AUDI BOISE, 8400 WEST FRANKLIN ROAD BOISE, IDAHO 83709, (208) 377-5400) FOR DIAGNOSTIC TESTING OR REPAIRS; HOWEVER, THE CONTACT REMOVED THE HORN RELAY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

COMPLAINT #11046964 WAS FILED 11/17/2017 AND MORE PROBLEMS HAVE SURFACED SINCE THEN. THE HORN STOPPED WORKING, ALL THE ELECTRICAL CONNECTIONS ON THE STEERING WHEEL DO NOT WORK - THE PROBLEM HAS BEEN TRACED TO THE WRONG AIR BAGS REPLACED BY RECALL BY THE DEALER . THE REPLACEMENT AIR BAG IS THE WRONG AIR BAG AND IT HAS THE OTHER CONNECTIONS NOT WORKING.

DURING THE NORMAL OPERATION OF THE VEHICLE, WITHOUT NOTICE THE STEERING WHEEL LIGHT COMES ON AND DISABLES THE ABILITY TO STEER THE VEHICLE NORMALLY. I'VE INCOUNTER THIS PROBLEM AT ALL SPEEDS AND ALSO DURING IDLELING AT A RED TRAFFIC LIGHT. PLEASE HELP AS THIS MAY CAUSE ME TO HAVE A SERIOUS ACCIDENT. THANK YOU

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2017. THE DEALER (AUTOBARN VOLKSWAGEN OF COUNTRYSIDE, 6161 JOLIET RD, COUNTRYSIDE, IL, 60525) WAS CONTACTED AT 708-354-6600 AND STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN WORK HAS BEEN COMPLETED, SEE INVOICE. UPDATED 8/22/18*JB

CAR CUTS OFF WHILE DRIVING AND OIL PRESSURE LIGHT COMES ON. DEALER SAYS THE TIMING BELT SKIPPED AND DAMAGED THE ENGINE AND THAT ITS A COMMON PROBLEM WITH VW CARS. THE COST TO FIX IS $4K WHICH IS RIDICULOUS FOR A "KNOWN ISSUE". WHEN GOOGLING THIS ISSUE THERE ARE SEVERAL PASSAT OWNERS EXPERIENCING THE SAME THING AND THERE ARE EVEN CLASS ACTION SUITS BECAUSE OF THIS.

TAKATA RECALL, VOLKSWAGEN WAITED FOR OVER 1 1/2 YEARS TO RECALL AND THEN THE "FIX" WAS TO REPLACE WITH "NEW/OLD STOCK" AND SAID WOULD REPLACE THIS AT A LATER DATE WITH A FINAL FIX. WAITING ALMOST 2 YEARS TO FIX (NOT REALLY) A LIFE ENDANGERING DEFECTIVE PART WITH A SIMILAR PART IS NOT A RECALL REPAIR. VOLKSWAGEN CONTINUES TO IMPORT AND BUILD NEW VEHICLES WITH AIR BAGS BUT HAS NOT PLACED A HIGH PRIORITY ON REPAIRING THE RECALL. FOR THE PROTECTION OF CUSTOMERS WHO SPENT AS I DID NEARLY $30,000 ON A UNSAFE POTENTIALLY LIFE THREATENING PRODUCT I WOULD EXPECT A MANUFACTURER TO TAKE A RECALL MORE SERIOUSLY AND IF NOT FOR THE PROPER GOVERNMENT AGENCY TO TAKE ACTION. AT THIS TIME VOLKSWAGEN OFFERS NO TENTATIVE DATE FOR CORRECTION OF THE AIR BAG DEFECT. VOLKSWAGEN HAS NOT TAKEN MY REQUEST FOR THE VEHICLE TO BE BOUGHT BACK OR IMMEDIATELY PROPERLY FIXED AS 99% OF ALL PRODUCT RECALLS ARE HANDLED BUT SO FAR HAS NOT BEEN HELD RESPONSIBLE FOR AN UNACCEPTABLE DELAY IN A REMEDY OF THE RECALL. *JS

1. TAKATA AIRBAG INFLATOR (PSAN INFLATOR) - ONGOING UNFIXED RECALL ITEM 2. FUEL PUMP CONTROL MODULE- ONGOING UNFIXED RECALL ITEM -BOTH ITEMS HAVE HAD RECALL NOTICES DATING BACK TO 2017 AND BEFOREHAND WHERE FIXES HAVE NOT BEEN AVAILABLE TO DEALERSHIP/REPAIR LOCATIONS.

THERE IS A RECALL ON THE FUEL PUMP FOR VOLKWAGEN PASSAT AUGUST 30, 2017. MY FUEL PUMP IS NOT WORKING PROPERLY. I HAVE BEEN TRYING SINCE AUGUST TO GET IT REPLACE. I HAVE CALLED CORP SEVERAL TIMES BUT THEY "DO NOT HAVE A FIX FOR IT YET" MEANWHILE I AM TOLD BY THE LOCAL VOLKWAGEN REPAIR SHOP MY ISSUES WITH LOSING POWER DRIVING IS THE FUEL PUMP. I CAN HAVE IT FIX BUT I WILL NEED TO PAY FOR IT AND I AM TOLD IT IS $2000 AND THEN "TRY TO GET REIMBURSED FROM VOLKSWAGEN". PLEASE HELP!!!!

The contact owned a 2010 Volkswagen Passat. The contact stated that while driving slowly towards a stop sign, the vehicle unintendedly accelerated and drove forward causing another vehicle to crash into the driver’s side of the vehicle. There were no injuries reported. A police report was filed. Neither the local dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 83,000. The vehicle was destroyed.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED VOLKSWAGEN GALLERY AT 888-459-6014 (1200 PROVIDENCE HWY, NORWOOD, MA 02062) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

UPON ACCELERATION, MY PASSAT SPUTTERED LIKE IT WAS COUGHING, NOT GETTING ENOUGH GAS THROUGH THE SYSTEM. VERY CONCERNING TO ME, LUCKILY I WAS IN A SMALL TOWN ON A ROAD WITH NOT MUCH TRAFFIC. IT THEN WENT BACK TO NORMAL OPERATION, WITHIN A NUMBER OF SECONDS .

HELLO, MY 2010 VOLKSWAGEN PASSAT ENGINE RESULTED IN A CATASTROPHIC FAILURE BECAUSE THE TIMING CHAIN TENSIONER FAILED. THE ENGINE IS THE 2.0T MADE IN 2010. AFTER A QUICK SEARCH ON THE INTERNET IT SEENS LIKE MANY OWNERS OF THE 2.0T FROM THOSE YEARS HAVE EXPERIENCED THE SAME PROBLEM. THE ONLY SOLUTION IS TO REPLACE THE ENGINE AS ALL THE VALVES ARE BENT AND THE BILL IS OVER $8000, WHICH TOTALS MY CAR. MY CAR ONLY HAS 88000 MILES AND BAS BEEN FULLY SERVICE WITH PREMIUM FLUIDS ON ALL THE RIGHT INTERVALS. THE PROBLEM HAPPENED WHEN THE CAR PARKED FOR A WHOLE NIGHT AND WHEN I WENT TO TURN IT ON IT WAS CRANKING WITH A VERY ROUGH SOUND AND IT WOULDNT EVEN TURN ON; IT WOULDNT EVEN CRANK ANYMORE AFTER THAT. PLEASE LOOK INTO THIS PROBLEM AS THOUSANDS OF CARS WITH THE 2.0T HAVE REPORTED THE SAME ISSUE. VOLKSWAGEN IS AWARE OF THIS ISSUE BUT YET THEY DON'T WANT TO ISSUE A RECALL.

CAR WOULD NOT START HAD IT TOWED TO DEALER AND FOUND OUT MY TIMING CHAIN TENSIONER FAILED AND CAUSED CATASTROPHIC ENGINE DAMAGE. DEALER HAS QUOTES OVER $7000 FOR REPAIRS

ON MAY 25, 2017 MY WIFE AND I PURCHASED A 2010 VOLKSWAGEN PASSAT FOR OUR SON WHO IS MAKING MONTHLY PAYMENTS. APPROXIMATELY ONE MONTH AFTER THE PURCHASE HE WAS ON THE ON RAMP GETTING READY TO PULL ONTO HIGHWAY 65 IN SPRINGFIELD, MISSOURI. THE CAR SEEMED TO LOSE ENERGY AND WASN'T ACTING CORRECTLY. FEARING THAT IT WOULD DIE WHEN HE PULLED ONTO THE HIGHWAY, HE PULLED TO THE SIDE OF THE ROAD TO SEE WHAT WAS WRONG. AFTER LOOKING AT THE ENGINE HE DECIDED TO GET OFF THE HIGHWAY AS SOON AS HE COULD. APPROXIMATELY ONE WEEK LATER MY SON WAS DRIVING THROUGH TOWN. HE HAD TRAVELED LESS THAN THREE MILES WHEN HE PULLED INTO THE PARKING LOT OF ONE OF THE LOCAL HIGH SCHOOLS. NOT HAVING ANY NOTICEABLE ISSUES THAT EVENING, HE WAS VERY SURPRISED TO FIND THAT WHEN HE TRIED TO START HIS CAR IT WOULDN'T TURN OVER. IT SOUNDED LIKE IT WANTED TO, BUT WAS MAKING A STRANGE NOISE THAT IT HADN'T BEFORE. WE DECIDED TO LEAVE IT PARKED AND HAVE IT TOWED THE NEXT DAY. AFTER LOOKING AT IT THE MECHANIC INFORMED US THAT THE TIMING CHAIN HAD SLIPPED DUE TO A FAULTY TENSIONER, CAUSING CATASTROPHIC ENGINE DAMAGE. BECAUSE OF THIS THE ENGINE WILL HAVE TO BE COMPLETELY REPLACED. WE ARE SO VERY THANKFUL THAT OUR SON WASN'T HURT, OR EVEN WORSE. I HAVE SINCE BECOME AWARE OF THE CLASS ACTION LAWSUIT THAT HAS BEEN PUT INTO PLACE DUE TO THE MILLION PLUS VOLKSWAGEN VEHICLES THAT HAVE THE SAME TENSIONER. VOLKSWAGEN KNEW IT WAS A FAULTY PART YET CONTINUED TO MANUFACTURE THESE VEHICLES REGARDLESS OF THE SAFETY ISSUES THAT CAN, AND IN FACT HAVE, BECOME ISSUES WITH MANY PEOPLE. I'VE READ MANY STORIES OF UNSUSPECTING DRIVERS WHO WHILE DRIVING DOWN THE HIGHWAY AT FULL SPEED HAD THEIR VEHICLES STOP IN FULL TRAFFIC NEARLY CAUSING SEVERE ACCIDENTS, WE FEEL THAT DUE TO THE NEGLIGENT DESIGN AND MANUFACTURE OF THESE VEHICLES, A RECALL SHOULD TAKE PLACE. KEEPING CONSUMERS SAFE FROM THEIR FAULTY PRACTICES. THANK YOU.

THE TIMING CHAIN FAILED IMMEDIATELY PRIOR TO SHUTTING THE CAR DOWN. AS I HAD TURNED THE IGNITION OFF, I DIDN'T NOTICE THE DEFECT, BUT WHEN I WENT TO START THE CAR IN THE MORNING, THERE WAS NO COMPRESSION. I HAD IT TOWED TO A LOCAL GARAGE WHERE THEY INFORMED ME THAT THE ENGINE WOULD NEED REPLACEMENT, NOT ONLY DUE TO THE FAILED TIMING CHAIN, BUT THAT DAMAGE TO THE VALVES HAD OCCURRED.

TAKATA RECALL. IT HAS BEEN SEVERAL YEARS SINCE I AS NOTIFIED OF THE RECALL. I CHECK PERIODICALLY WITH THE SERVICE DEPARTMENT AT THE DEALERSHIP AND THEY CAN TELL ME NOTHING. WHEN I INQUIRE AT VWUSA OR VW CUSTOMER SERVICE I DO NOT RECEIVE A REPLY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/02/17*LJ THE CONSUMER REQUESTED AN UPDATE FOR WHEN THE REPLACEMENT PARTS WOULD BECOME AVAILABLE. UPDATED 08/22/2017*JS

TAKATA RECALL: I RECEIVED MY FIRST NOTICE FROM VOLKSWAGEN IN FEBRUARY OF 2016. I VISITED MY LOCAL DEALER ON MARCH 20, 2017, MORE THAN ONE YEAR LATER, AND THEY DO NOT HAVE PARTS AND CANNOT PROVIDE GUIDANCE AS TO WHEN THEY WILL. GIVEN THE SERIOUSNESS OF THE AIRBAG RECALL, I FIND THIS UNACCEPTABLE AS A CONSUMER. IS THERE ANY WAY TO RAISE THE PRIORITY OF MAKING THE NECESSARY PARTS AVAILABLE?

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE ENGINE WAS FAILING, WHICH REQUIRED THE ENGINE TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 73,000.

GEAR INDICATOR, PRNDS, WAS FLASHING AFTER COUPLE HOURS DRIVE ON A CITY STREET OR AFTER HIGHWAY, THEN CAR CANNOT REVERSE AND STAY IN THE SLOW SPEED, CANNOT SPEED UP WHEN HIT THE GAS, ONLY THE ENGINE RUNING FAST BUT NOT SPEED.

TAKATA RECALL MANUFACTURER RECALL NUMBER69M9, NHTSA RECALL NUMBER16V078, ISSUED FOR MY VEHICLE FEB 09, 2016. STILL NO REMEDY? WHAT DO I DO IF I AM IN AN ACCIDENT? HOPE THE AIRBAG DOESN'T KILL ME? THIS IS ALMOST A ONE-YEAR OLD RECALL WITH NO RESOLUTION. WHAT IS VOLKSWAGEN USING FOR NEW PASSATS? COULD I NOT HAVE ONE OF THOSE INSTALLED?

I HAD A WRECK ON OCT. 28 2013 ON 1-26 IN USA SOUTH CAROLINA. A DEER RAN INTO MY CAR(2010 PASSAT) PASSENGER SIDE AND RIGHT FRONT OF CAR. NO AIRBAGS CAME OUT. MY INSURANCE COMING FIXED CAR AT VW GARAGE. THEY TOLD ME AT THAT TIME MY AIRBAG PART WAS NOT ON HAND THEY HAD TO ORDER IT AND THEY WOULD CALL ME WHEN IT CAME IN. NEVER HEARD FROM VW AGAIN. I GOT A RECALL NOTICE AFTER THAT,STATEING THAT MY CAR NEEDED TO BE BROUGHT TO THE DEALERSHIP IT WAS NOT SAFE AND THEN DID NOT HAVE A PART TO FIX IT YET. MY CAR HAD 53,000 MILES ON IT . I HAD RETIRED FROM WORKING DID NOT WANT ANOTHER CAR AT THAT TIME. CAR WAS PAID FOR. I LOST ALL MY MONEY PAID FOR CAR $29,214.00, EST TAXES IN SC 1750.00, PLUS INS. FEES OF 19299.00. OVER THE 7 YRS I OWN THE CAR. THEY GAVE ME A LEASE CAR TO DRIVE 426.00 A MONTH. I HAVE ALL RECALL SHEETS I TOOK IT IN EVERYTIME I GOT ONE. THEY DID NOT ASK FOR ME TO BRING IN MY CAR UNTIL 2016 SAID IT WAS UNSAFE AND THEY WOULD HAVE TO CONTACT INSURANCE CO. IF I DID NOT COMPLY.

COMING FROM A STANDSTILL, MY 2010 VW PASSAT WITH 69,000 MILES HAS A MULTIPLE SECOND DELAY BEFORE GOING INTO D OR R. ONE DAY, I PUT IT IN R AND DEPRESSED THE ACCELERATOR AND THE CAR ACTED LIKE IT WAS IN N. THIS IS THE SECOND TIME IT HAS HAPPENED

"TAKATA RECALL" BOUGHT PASSAT 2010 FINANCE THRU VW CREDIT PAID OFF. 52 THOUSANDS MILES RECALL: !ST RECALL 4/20/16. 2ND RECALL NOTICE DECEMBER 1 2016 WITH THREAT TO NOTIFY INS. CO. OF UNSAFE CAR.TAKATA SDI DRIVER FRONTAL AIRBAG INFLATOR. COMPUTER IS OLD NO PRINTER OR SCANNER I CAN MAIL DOCUMENTS. WHEN IT WAS WRECKED A DEER RAN OUT ON INTER 1-26 TOOK THE FRONT OFF . MY INSURANCE FIXED IT. $10,000.00 GEICO. OCTOBER 2013 TURNED IT IN TO STOKES VW. CHARLESTON SOUTH CAROLINA WHERE I PURCHASED IT. LOST MY CAR AND EQUITY. HAD TO LEASE CAR FOR TRANSPORTATION 426.46 PER MO. I WANT COMPENSATION FOR PAYING INSURANCE ON IT FOR 7 YRS. AND THE EQUITY OF A PAID OFF 2010 LOW MILEAGE PASSAT. OH THIS WAS MY 3RD PASSAT FROM VW PAID CASH FOR THE 1ST ONE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT FOUND OUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) SOON AFTER THE VEHICLE WAS PURCHASED. THE MANUFACTURER STATED THAT THEY DID NOT PROVIDE RENTAL VEHICLES. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE UPDATED 05/10/17*LJ CONSUMER STATED VW DECIDED UPON AN ACTION TO REPLACE THEIR BAGS. UPDATED 6/28/18*JB

I HAVE BEEN HAVING ELECTRICAL ISSUES WITH THIS CAR AFTER OWNING IT FOR 4 YEARS. IT STARTED WITH THE TAIL LIGHT BULB ALWAYS BURNING OUT. I HAVE HAD ISSUES WITH THE WINDOWS BEFORE AND HAD IT REPLACED. LAST YEAR I PAID ALMOST $2200 FOR WINDOW WHICH WON'T ROLL DOWN AND THE DOOR WHICH WON'T LOCK, WATER PUMP, OIL LEAK AND OTHER MINOR ISSUES. THE KEYPAD WILL LOCK 3 DOORS ONLY AND THE LIGHTS WON'T COME ON WHEN LOCKED BUT WHEN UNLOCKED IT'LL COME ON. I HAVE PURCHASED 3 BATTERIES THUS FAR BECAUSE THE CAR CONSTANTLY DRAINS THE BATTERY. I'VE HAD THIS CAR STOP IN THE MIDDLE OF DRIVING ON MAJOR STREETS AND ALMOST GOT REAR ENDED. MY PASSENGER RIGHT REAR DOOR DOES NOT LOCK AND WINDOW DOES NOT WORK AT ALL.I FEEL UNSAFE IN THIS CAR BECAUSE I AM AFRAID THAT SOME ELECTRICAL ISSUE MIGHT CAUSE MY CAR TO CATCH ON FIRE. THE TAIL LIGHT WILL WORK IF I TAP THE OUTSIDE COVER TO THE LIGHT. I HAVE GOTTEN PULLED OVER SEVERAL TIMES BECAUSE OF THIS AND ONCE I SHOW THE COP THAT IF I TAP IT IT'LL COME ON, THEN THEY UNDERSTAND. AT THIS PRESENT MOMENT I CAN NOT OPEN THE DRIVER SIDE DOOR FROM THE OUTSIDE AND THAT WILL COST OVER $1000 TO REPAIR. I PURCHASED MY CAR IN AUGUST 2009 AND I HAVE 62,043 MILES ON THE VEHICLE. I DO NOT MISTREAT THE CAR BUT IT'S REALLY NOT WORTH IT AND VW DOES NOT WANT TO ACKNOWLEDGE THAT THIS IS A POORLY BUILT VEHICLE. IT FEELS AS IF THIS IS WAS A TRIAL AN ERROR MODEL CAR. I AM CONFIDENT THAT IF THIS CAR WASN'T AS OLD AS IT IS NOW IT WOULD QUALIFY FOR THE LEMON LAW. I AM SURE THAT I AM NOT THE ONLY VW CC OWNER EXPERIENCING THESE HEADACHES BUT IF I AM AT LEAST I AM MAKING IT KNOWN OF SOME OF THE ISSUES I HAVE ENCOUNTERED WHILE BEING A FIRST TIME AND LAST TIME VW OWNER.

TOOK VEHICLE IN FOR AIRBAG RECALL. UPON ROUTINE VEHICLE INSPECTION WAS TOLD THAT THE TIMING CHAIN TENSIONER NEEDED TO BE REPLACED. COST ESTIMATE OF $2740. VEHICLE ONLY HAS 54,000 MILES. EVEN WITH A TSB ON THE ISSUE COVERING PRACTICALY EVERY VEHICLE PRODUCED FROM 2008-2012 THEY ARE NOT TAKING REPONSIBILITY TO REPAIR THE ISSUE. WAS NEVER TOLD OF THE ISSUE UNTIL THE CAR WAS OUT OF WARRANTY. THIS ISSUE NEEDS TO BE ADDRESSED.

VOLKSWAGEN ISSUED A RECALL NOTICE IN EARLY 2016. ON OCTOBER 3,2016; DEALER REPAIR INVOICE STATES "NO RECALLS EXIST FOR THIS VEHICLE AT THIS TIME." WHY THE DISCREPANCY, AND WHY THE DELAY IN GETTING THE RECALL REPAIR MADE? NALLEY VOLKSWAGEN, ALPHARETTA,GA

TAKATA RECALL-EXCESSIVE DELAY PROCESSING RECALL

FUEL MANIFOLD UNDER THE BACK SEAT OF THE VEHICLE WAS CRACKED DUE TO THE WIRING HARNESS PLACEMENT AND PRESSURE FROM OCCUPANTS IN THE BACK SEAT CAUSED THE MANIFOLD TO CRACK AND SPEW FUEL ALL OVER THE ELECTRICAL HARNESS. POOR PLACEMENT OF THE ELECTRICAL HARNESS FOR THE FUEL PUMP OR POOR ENGINEERING CAUSED THIS MANIFOLD TO CRACK. VERY DANGEROUS HAVING FUEL LEAKING OUT AT A HIGH VOLUME ONTO THE ELECTRICAL CONNECTION TO THE FUEL PUMP. FIRE AND OR EXPLOSION DANGER!!!!

PROBLM WITH A SEPARATED REAR MAIN SEAL AT 100000MILES. AFTER DOING SOME RESEARCH I FOUND THAT IF VW WOULD PROPERLY INSTALL THE SEALAT THE OF PRODUCTION, IT WOULD NEVER SEPARATE. COMPARING TO MY OLD VW THAT HAD 250000MILES AND NEVER HAD THIS PROBLEM IS SEAM AS A DESIGN FLAW. VW HAS TO STEP UP AND PAY FOR THEIR OWN MISTAKE!

THIS IS RIDICULOUS, WE RECEIVED A LETTER IN FEBRUARY FOR THE TAKADA AIRBAG RECALL AND THERE IS STILL NO REMEDY TO FIX IT?!! THIS IS THE MOST LAZIEST THING I HAVE EVER SEEN! WHY HAS NOTHING BEEN ABLE TO BE FIXED ON IT! WE DRIVE THIS CAR EVERY DAY AND WHAT WILL HAPPEN IF WE GET INTO AN ACCIDENT AND WE LOSE OUR EYE, OUR PARALYZED, OR DIE! YOU WILL NEVER SEE A PAYCHECK AGAIN!

TAKATA RECALL I HAVE RECENTLY BOUGHT THIS VEHICLE (3 MONTHS AGO) & AM CONCERNED THAT IN THE EVENT OF A COLLUSION, IF THE AIRBAGS ARE DEPLOYED THAT I OR ONE OF MY PASSENGERS COULD BE SERIOUSLY INJURED OR KILLED. I SPOKE TO A REPRESENTATIVE FROM VOLKSWAGEN TODAY THAT ADVISED THAT THE ISSUE IS TYPICALLY FOR CONCERN IN CARS 6 YEARS & OLDER, OF WHICH MINE IS OVER 6 YEARS OLD NOW. I BOUGHT THE VEHICLE BELIEVING THAT THE MANUFACTURERS WOULD NOT ALLOW ME TO DRIVE A CAR THEY MANUFACTURED THAT COULD POTENTIALLY HAVE SUCH SERIOUS CONSEQUENCES IN THE EVENT OF AN ACCIDENT. I FAIL TO UNDERSTAND THAT A COMPANY CAN HAVE A KNOWN ISSUE WITH SUCH DEVASTATING CONSEQUENCES & YET THEY CANNOT FACILITATE THE REPAIRS IN A REASONABLE TIME & WORST STILL NOT GIVE THEIR CUSTOMERS A DATE AS TO WHEN THE REPAIR COULD BE DONE. I UNDERSTAND THAT I HAVE A CASE FOR LITIGATION IF I AM INJURED BUT I WOULD HAVE TO LIVE WITH THE CONSEQUENCES OF THOSE INJURIES OR DEATH & NO AMOUNT OF MONEY COULD GIVE ME THE PEACE OF MIND I EXPECTED TO HAVE WHEN BUYING A VOLKSWAGEN VEHICLE.

WHILE DRIVING HOME (APPROX 50 MILE TRIP) I HEARD A LOUD SCREECHING NOISE FROM THE ENGINE AREA. I WAS TRAVELING ON A HIGHWAY AT ABOUT 60MPG. I PULLED OVER, TURNED OFF THE CAR AND SAW SMOKE AND SMELLED BURNING FROM UNDER THE HOOD. I OPENED THE HOOD AND SMOKE BILLOWED OUT OF THE BACK OF THE ENGINE BAY. I LOOKED UNDER THE CAR TO SEE IF IT WAS LEAKING ANYTHING AND FOUND A LARGE AMOUNT OF WHAT SEEMED TO BE OIL DRIPPING FROM THE CAR. I THEN NOTICED A TRAIL OF OIL FROM BEFORE I STOPPED THE CAR. I LEFT THE CAR IN PLACE FOR A TOW TO NOT DAMAGE THE VEHICLE ANYMORE THAN IT ALREADY WAS. IT WAS TOWED TO THE VW DEALERSHIP IN TOWN WHERE THEY DIAGNOSED THE PROBLEM IS THAT THE PCV VALVE STOPPED WORKING CORRECTLY, WHICH CAUSED THE REAR MAIN SEAL TO FAIL AND BECOME COMPLETELY DESTROYED. THEY SAID THAT THE ENTIRE ENGINE NEEDS TO BE TAKEN OUT TO REPLACE THE SEAL AND IS GOING TO COST $1700. VEHICLE DID NOT HAVE ANY INDICATION OF PROBLEMS BEFORE THE SCREECHING NOISE AND DID NOT HAVE ANY CHECK ENGINE LIGHT COME ON DURING THE PROBLEM. VEHICLE HAS JUST OVER 100,000 MILES AND VW OF AMERICA DENIED TO HELP OUT IN ANYWAY WHEN CONTACTING CUSTOMER SERVICE. ANOTHER INCIDENT WITH EXACT SAME ISSUE WAS FOUND WHEN I LOOKED AT OPEN CLAIMS ON NHTSA AND MANY OTHER CLAIMS ARE EASILY FOUND WITH A SIMPLE GOOGLE SEARCH. I HAVE HAD ALL MAINTENANCE PERFORMED ON TIME AND AT VW DEALERSHIPS AND WAS NEVER ADVISED TO GET THE PCV REPLACED AS NORMAL MAINTENANCE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/2017*JS