2010 Volkswagen Passat Complaint Log

My 2010 Volkswagen CC became completely inoperable because of the active fuel pump control module recall (NHTSA 17V509). The vehicle stalled and nearly caused an accident. The check engine light came on just before I noticed a burning smell coming from the backseat of my car immediately after smelling that the car suddenly stalled out in the middle of a busy intersection and the engine would not start back up. I had to push it to a gas station parking lot across 3 lanes of traffic. I lifted up the backseat and found that the fuel control module was overheated and melting on top of the fuel pump so I carefully and properly disconnected it from the vehicle. The next day I had the vehicle towed to Lokey Volkswagen in Clearwater, FL. Today 3/14/2026 They did the recall repair and told me my vehicle is safe to drive. Today 3/14/2026 I drove the car 1 mile from the dealership when the exact same thing happened again the car stalled out, and I had to carefully maneuver to the shoulder of hwy us 19 s narrowly missing vehicles in the other lanes. The vehicle was then towed back to lokey Volkswagen. It is pretty clear that the issue was not resolved, and that this fuel control module failing may have affected other parts of the fuel system/wiring and or the fuel control module failed again. I have pictures of the fuel control module, and I gave the initial melted/failed fuel control module to the service department and they took it. The dealership service department is stating that this may be to do something other than the recall repair and that I may be liable for the diagnostic and towing charges. This is a very serious safety issue that almost cost me to get in accidents on the highway twice. I feel that they (Volkswagen) needs to be held responsible for rectification and to find out if there is a connection between this recall and the continuing failure of the vehicle to operate safely.

I purchased a used vehicle but have found out the oxygen sensor is feeding false error codes to the main OBC causing leaks into driver compartment causing engine to stall while auto in motion and most importantly causing steering wheel to lock, have spoken with VWoA but they have no direct influence with VW or dealerships even if a warranty issue because all parties are independent contractors and all they are able to do is try and help. My name has not been transferred to registration because of smog requirements so you may call me [XXX] my telephone number is [XXX] my case# with VWoA is [XXX], I myself have learned to deal with defects but should this matter be more widespread which I cannot find out because the last case regarding the sensors was sealed in an agreement made by the California ARB, EPA and VW and Audi through a settlement signed in December 2021. Once again my hands are tied from taking much more action but I believe your department whether is able to enforce this matter or not should at least investigate and issue warnings to advise people of what can happen so if they can even at own cost seek appropriate repairs before more damages accrued. Also if this sensor is effecting more models and manufacturers an appropriate temporary fix should be seeker since no long term solutions are available at this time INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2010 Volkswagen Passat. The contact stated while driving at various speeds, there was a strong fuel odor inside and outside the vehicle. The contact stated that the failure persisted while the vehicle was parked and turned off. The check engine warning light was illuminated. The contact stated that the strong fuel odor had caused her to have headaches while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel pump module had failed, causing the fuel pump to leak. Additionally, the contact stated that the vehicle had failed to start and was undrivable. The dealer was notified of the failure and advised the contact to bring the vehicle to their location for the repairs. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because NHTSA Campaign Number: 17V509000 (Fuel System, Gasoline) had already been completed on the vehicle. The failure mileage was approximately 148,000.

The contact owns a 2010 Volkswagen Passat. The contact stated that while her son was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the thermostat. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V509000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 61,000.

As the trunk hatch opens and closes, the wiring to the hatch wears down, frays, and then shorts or breaks. This killed our rear view camera, which is a safety issue. This also can cut off light to the license plate. The rear hatch also cannot then be opened from the rear of the car, as the handle is electrical and gets disconnected, possible causing another safety issue.

I was in my car driving , as soon as I go for a turn my car stalled on me infront of everyone , almost causing a wreck.

Replaced cracked fuel pump 3 times. Electrical problem to fuel pump ; also all were cracked from pressure. Thx !! Dr.

There is a short in the wiring for the tail lights the short in the wires also effects the trunk wiring. The design of the wiring in the trunk bends the tail light wires and wears them out so now there is a short in the tail light, reverse light , fog light and the trunk release. It is very unsafe to have these lights not work and to have a faulty wiring.

Drove the car to and from work that day with no problems. Also, went back to work a 2nd side job that evening with no issues. Got home, shut the car off and when my wife and I went out to go to work the next morning at 5 a.m., the car wouldn't start at all. Wouldn't even click. Did a lot of research because I had the starter replaced about 2 weeks before and knew it couldn't be the starter and also had bought a new battery when I had the starter replaced as well, so knew it wouldn't be the battery. After a lot, I mean a lot of research online, finally came to the decision it was the timing chain tensioner was faulty. When I went to replace the tensioner for the timing chain, I took my camera and put it in the cylinder heads and found out that there was 2 broken valves in the number 3 piston. One was broken and sideways in the piston and the other just broken. I'm not sure whether a rod has gone through the bottom of the head or not, couldn't get my camera to go that far down. So now I have no vehicle what-so-ever to drive back and forth to work. My wife had to resign from her job because she had no way to get there everyday and I have to pay someone gas money weekly to pick me up and bring me home from work so needless to say, we are currently struggling, can't pay our bills because my wife cannot get a job and now I have to figure out how to repair this damage that should have been made a recall for these volkswagens because by the looks of things, there are over 100 people that have had this same problem. An engine is going to be between $4,000 and $6,000 to repair and I have no way to fix this at that price. So now I am probably going to have to just junk the car.

The car was hit broadside on the passenger side front door, spun around and hit head in to a power pole. With all this happening none of the airbags deployed.

In 2018, my VW clockspring/airbag was replaced under the VW recall. Last week the airbag clockspring failed, causing my air bag pop out. Luckily I was not driving. There is no current recall on the recalled replacement and this is unacceptable. I took my VW back to the dealer that did the work and they stated that there was no recall and they would not replace. It is incredibly dangerous that this has happened. I am very angry that VW's replacement would not hold up for the lifetime of the car nor will they honor their parts.

faulty timing chain tensioner caused catastrophic engine failure. resulting in ~$4000.00 repair cost. i have read about alot of other Volkswagens having this same issue. VW has redesigned this part several times, i did not recive a TSB stating there was an issue with an internal component of my engine even though VW knows this issue will result in engine failure.

108K MILES. GOT OFF OF WORK AND I WENT TO START THE VEHICLE. I STARTED THE VEHICLE THE BATTERY LIGHT STARTED TO FLASH AND THE CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING I JUST DID A QUICK LOOP AND PUT IT RIGHT BACK INTO THE PARKING SPOT THAT I WAS IN. I TOOK IT INTO A SHOP THEY FOUND THAT THE STARTER WAS GETTING WAY TOO HOT. THEY TOOK THE STARTER OUT AND PUT IN A NEW ONE AND WHEN THEY WENT TO START THE VEHICLE THE ENGINE SEIZED

THERE IS A GAS LEAK BY REAR TIRE. THE MECHANICS THAT CHANGED MY TIRES SAID IT WAS WATER. WENT FOR AN OIL CHANGE, AND THEY REFUSED TO DO IT BECAUSE IT'S A GAS LEAK. THEY CAN'T TELL WHERE IT'S COMING FROM.

WHILE DRIVING THE VEHICLE LOOSES POWER, I CAN STOP SHUT IT DOWN AND IT RUNS FINE FOR A PERIOD. THE PROBLEM IS UNPREDICTABLE, I AM AFRAID TO DRIVE THE VEHICLE ON ON INTERSTATE HIGHWAYS, BECAUSE A SERIOUS ACCIDENT WOULD OCCUR.

TL* THE CONTACT'S DAUGHTER OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HER DAUGHTER HAD HER FUEL PUMP REPLACED ON FIVE SEPARATE OCCASIONS. AFTER THE MOST RECENT FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO SCHUMACHER VOLKSWAGEN OF WEST PALM BEACH (3001 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) WHERE THREE RECALL REPAIRS WERE PERFORMED ON THE VEHICLE; NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS), 17V509000 (FUEL SYSTEM, GASOLINE), AND 18V148000 (AIR BAGS). DESPITE THE RECALL REPAIRS, THE CONTACT WAS INFORMED THAT THE FUEL PUMP WAS DEFECTIVE AND GIVEN AN ESTIMATE FOR THE REPAIR. THE CONTACT'S DAUGHTER THEN TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC INFORMED HER THAT AN UNKNOWN PART NEAR THE STEERING COLUMN FRACTURED AND THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. DUE TO THE DISCOVERY, THE CONTACT HAD THE VEHICLE TOWED BACKED TO THE DEALER AND WAS GIVEN AN ESTIMATE FOR THE REPAIR OF THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

THE CAR WOULDN'T START AND FOUND OUT THE TIMING CHAIN JUMPED

MY VOLKSWAGEN PASSAT HAS FALLEN TO AN ISSUE MANY OTHERS HAVE FALLEN. IT APPEARS THE TIMING-CHAIN TENSIONER FAILED CAUSING THE TIMING-CHAIN TO JUMP. WHEN THIS HAPPENS THE VALVES CAN BEND AND ALSO RUIN THE CYLINDERS. THE ERROR CODE IS P0016. VW WEST BROAD IS RECOMMENDING A REPAIR OF $5,100 DOLLARS. AFTER DISCUSSING WITH VW OF AMERICA THEY WILL NOT COVER AS IT IS OUTSIDE OF THEIR EXTENDED WARRANTY 100,000 MILES OR DECEMBER OF 2019. MY CAR IS APPROXIMATELY 111K MILES AND 6 MONTHS PAST THE DATE. I WAS NOT MADE AWARE OF THIS ISSUE SO I COULD NOT BE PROACTIVE IN FIXING THE TENSIONER. THEY EVEN REDESIGNED THE TIMING-CHAIN TENSIONER BECAUSE THE OLD ONE IS FAULTY. I AM LUCKY I WAS ABLE TO MAKE IT HOME FROM MY DAY TRIP THIS PAST WEEKEND AND THAT THE ISSUE DID NOT TAKE PLACE WHILE DRIVING. I WAS IN A PARKING LOT ON TOP OF A MOUNTAIN. IT TOOK 4 OR SO SECONDS TO START WHICH WAS ABNORMAL, BUT PROCEEDED TO RUN. THE CHECK ENGINE LIGHT CAME ON, BUT I WAS ABLE TO PROCEED HOME. SEVERAL DAYS LATER I TRIED STARTING THE CAR TO BRING TO THE SHOP, BUT IT NO LONGER STARTS AND I HAD TO GET IT TOWED. AT THIS POINT, I AM PREPARED TO SEND IT TO THE JUNK YARD BECAUSE THE COST OF THE REPAIR IS BEYOND THE VALUE OF THE VEHICLE. MORE INFORMATION ABOUT THIS ISSUE CAN BE FOUND AT THIS LITIGATION WEBSITE WHERE THEY SETTLED. HTTPS://WWW.TIMINGCHAINLITIGATION.COM/ *TR

AS I DRIVE THE CAR "HESITATES". ITS ALMOST AS IF IT ACCELERATES AND DECELERATE ON ITS OWN. AS I LOOK ONLINE I SEE THERE WAS A RECALL REGARDING THIS ISSUE AS ITS A FUEL PUMP BUT AS I CALL THE DEALERSHIP THEY STATE THERE IS NO RECALL ON MY SPECIFIC VEHICLE. *TR

PURCHASED THE CAR AT 62K ENGINE TIMING CHAIN WENT OUT AT 72K I'M VERY FRUSTRATED THEY ARE NOT COMMUNICATING WITH ME ON ANYTHING AND NOBODY IS HELPING. *TR

DRIVING HOME FROM WORK ON A BUSY ROAD WHEN ALL THE SUDDEN MY CAR STARTS TO SHAKE AND THEN THE EPC LIGHT CAME ON ENGINE STARTED FLASHING. I'VE READ A BUNCH OF THREADS WITH VOLKSWAGEN HAVING THIS ISSUE. [XXX] VEHICLES. YOU WERE FUNDED BY [XXX] HITLER NO WONDER. Y'ALL HAVE TO TAKE SOME RESPONSIBILITY ONCE IN A WHILE FOR ALL THE SHADY [XXX] Y'ALL ARE TRYING TO PULL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH AND GOING UPHILL, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. AN AUDIBLE SOUND WAS HEARD AND THE PARKING BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND SHIFTED THE VEHICLE INTO PARK. THE CONTACT WAS THEN UNABLE TO SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS TURNED OFF AND RESTARTED SEVERAL TIMES BEFORE THE VEHICLE SHIFTED OUT OF PARK AND INTO DRIVE. THE VEHICLE WAS THEN DRIVEN TO THE RESIDENCE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF CLARKSVILLE (406 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

VW FOUND OUT THAT THE TIMING CHAIN IS DEFECTIVE IN THEIR VW CC 2.0 T ENGINE. THIS PART CAN GO OUT AT ANYTIME. IF YOU ARE TRAVELING AT A HIGH SPEED YOU CAN BE FATALLY INJURED IF THIS TIMING CHAIN GOES OUT. IT HASN'T HAPPENED BUT I WAS WARNED. WITH THE SOLUTION OF A 3800.00 REPAIR. *TR

TL* THE CONTACT OWNED A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED WHEN DRIVING AT APPROXIMATELY 25-30 MPH THE ENGINE STALLED. THE CONTACT STATED THAT THE FIRE EMITTED FROM UNDER THE HOOD AND WITHIN A MOMENT THE ENGINE WAS ON FIRE. THE QUINCY FIRE DEPARTMENT WAS PRESENT AND WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT ADVISED THAT THE FIRE STARTED IN THE FUEL LINE. THE VEHICLE WAS TOWED. THE CONTACT'S INSURANCE COMPANY DESTROYED THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 129,000.

THE VEHICLE IS DISPLAYING ERRATIC SHIFTING BETWEEN GEARS AS WELL AS SLIPPING WHILE IN GEAR IN BOTH DRIVE AND MANUAL DRIVE MODE. THE TRANSMISSION FUNCTION IS PUSHING THE GHG EMISSIONS PAST THE PER DETERMINED LIMIT. THE CALIBRATION SOFTWARE V1979 DOES NOT APPEAR COMPLIANT WITH ITS EMISSIONS CERTIFICATION PER CERTIFICATE NUMBERS AVWXV02.02UA-005 AND AVWXV02.03UA-006 AND I CANNOT FIND A RECALL OR TSB ADDRESSING SOFTWARE V1979. MODE9 : CALIBRATION IDENTIFICATION TYPE 02 - VIN : [XXX] (ADDRESS E8) TYPE 04 - CALIBRATION ID : 06J906026DA 6987 (ADDRESS E8) TYPE 04 - CALIBRATION ID : 02E300051P 1979 (ADDRESS E9) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE LOST POWER AND SHUT OFF WHILE DRIVING ON THE STREET AT APPROXIMATELY 20 MPH. I HAD DRIVEN ABOUT 1 BLOCK ON THIS STREET AFTER HAVING TURNED ONTO IT FROM ANOTHER STREET. WHEN THE CAR DIED, "STEERING WHEEL LOCKED" DISPLAYED ON DASH PANEL. CAR WOULD NOT START, STEERING WHEEL WOULDN'T MOVE BEYOND ABOUT 1" TO THE RIGHT. MESSAGE WOULD DISPLAY "STEERING WHEEL STILL LOCKED" OR "MOVE STEERING WHEEL." AFTER 40 MINUTES OF THIS ROTATION OF MESSAGES AND TRYING TO START THE VEHICLE, MOVED THE STEERING WHEEL UP AND DOWN. CAR FINALLY STARTED BUT ONLY FOR 3 SECONDS. BATTERY LIGHT WOULD COME ON. WAS ABLE TO START THE CAR SEVERAL TIMES DOING THIS AND MOVING IT 30 FEET TO SAFELY PARK ON THE SIDE OF THE ROAD. TEMPERATURE OUTSIDE WAS ABOUT 30 DEGREES F. FOR ABOUT 1 MONTH PRIOR TO THIS, I WOULD PERIODICALLY HEAR A TICKING SOUND AFTER REMOVING THE KEY FROM THE IGNITION. AFTER THE TICKING STOPPED, A MESSAGE WOULD DISPLAY ON THE DASH PANEL "STEERING COLUMN LOCKED. VISIT WORKSHOP!" IT WAS EXTREMELY COLD WHEN THIS HAPPENED, BUT IT DIDN'T HAPPEN EVERY TIME I TURNED OFF THE CAR, AND THE CAR STARTED FINE EACH TIME AFTER. OUTSIDE TEMP WAS IN THE TEENS (F) WHEN THIS TYPICALLY HAPPENED.

I got all types of misfires and fuel pump and electrical problems the car almost has me in car wrecks every time I drive it the speed thermometer jumps up and down causing me to have no push in the gas I have to turn the car on and off on the highway

DROVE CAR WITHOUT PROBLEMS. CAME BACK AN HOUR LATER AND IT STARTED, BUT ENGINE WAS SHAKING. MOVED IT ACROSS PARKING LOT AND SHUT ENGINE OFF. NEXT TIME I TRIED TO TURN IT ON, WOULD NOT START. TOOK IT TO MECHANIC, SAID THAT TIMING CHAIN BROKE AND RUINED THE REST OF THE ENGINE. DID RESEARCH AND FOUND THIS TO BE A COMMON ISSUE WITH VW ENGINES. FAULTY TIMING CHAINS ARE USED WHICH CAUSE CATASTROPHIC ENGINE FAILURE LEAVING DRIVER AT RISK IF THIS HAPPENS WHEN DRIVING. EVEN WHEN NOT DRIVING, THE POSSIBILITY OF SUCH A COMMON OCCURRENCE FROM ONE OF THEIR PRODUCTS FAILING AND RUINING THE REST OF THE CAR IS UNFAIR TO CONSUMERS AND VOLKSWAGEN SHOULD BE HELD ACCOUNTABLE BEYOND WARRANTY LIABILITIES FOR ANY OF THEIR VEHICLES THAT THIS HAPPENS TO. THEY SHOULD NOT BE ALLOWED TO BUILD FAULTY ENGINES AND LEAVE CONSUMERS TO FOOT THE BILL FOR THEIR SHODDY DESIGNS AND WORKMANSHIP.

DSG TRANSMISSION INTERMITTENTLY FLASHES D GEAR SELECTOR INDICATOR. THIS MEANS THE TRANSMISSION SHIFTS INTO NEUTRAL AND CANNOT BE REENGAGED INTO DRIVE. VERY DANGEROUS CONDITION ON FREEWAY OR MAKING LEFT HAND TURN WITH ON COMING TRAFFIC. SHUTTING VEHICLE OFF AND BACK ON ALWAYS CLEARS THE CONDITION HOWEVER VEHICLE MUST BE STOPPED AND IN P. FAULT OCCURS RANDOMLY SOMETIMES WITH 2500 MILES BETWEEN OCCURRENCES. HAS OCCURRED 5 TIMES WITH 2500 MILES BETWEEN THE 4TH AND 5TH OCCURRENCE. TRANSMISSION HAS BEEN SERVICED PER VW REQUIRED INTERVALS.

THE TIMING CHAIN WAS PART OF A CLASS-ACTION LAWSUIT IN 2018 BY VW OWNERS. MY 2010 PASSAT WAS PART OF THAT, BUT WE DIDN'T HAVE ANY PROBLEMS WITH IT. NOW, THE TIMING CHAIN FAILED AT 115K MILES ON THE CAR. IT WOULD NOT START. IT TRIED TO, BUT WOULD NEVER CATCH. I NOW NEED A BRAND NEW ENGINE. I HAD TWO MECHANICS LOOK AT IT. I ALSO CALLED VW BOTH LOCAL AND NATIONAL TO SEE IF MY TIMING CHAIN HAD BEEN REPLACED. THEY SAID THEY DON'T KEEP TRACK OF THAT INFORMATION. I BOUGHT THE CAR USED IN 2017. CARFAX DOESN'T SHOW SERVICE RECORDS FOR A TIMING CHAIN REPLACEMENT, SO I ASSUME THIS IS THE ORIGINAL.

I HAVE OWNED THIS CAR FOR BERALY ONE MONTH. 2 DAYS AFTER PURCHASING THE 02 SENSORS WENT BAD. 1 WEEK LATER MY PCV VALVE WENT BAD. AND 2 DAYS AFTER THAT MY CAR STALLED ON ME WHILE DRIVING DOWN A CANYON AND WOULD NOT START AGAIN. I LOST CONTROL AND ENDED UP ON THE SIDE OF THE ROAD. I THOUGH I WAS GOING TO KILL MYSELF. AFTER SITTING THERE FOR ABOUT AN HOUR THE CAR TURNED ON BUT WAS EXTREMELY SHAKY AND WOULD STALL THE MINUTE I SLOWED DOWN OR CAME TO A STOP. I MANAGED TO GET THE CAR TO A REPAIR SHOP ONLY TO HAVE THE ENGINE DIE ON ME. THE CAR CANNOT BE TURNED ON OR MOVED. I WAS TOLD IT MIGHT BE THE TIMING CHAIN WHICH IS A COMMON ISSUE IN THIS ENGINE. I'M BEING TOLD I NEED TO PRACTICALLY REPLACE THE ENGINE WHICH WILL COST MORE THAN WHAT THE CAR IS WORTH. IF I TRY TO TURN THE CAR ON. IT HESITATES A LOT AND ONCE IT TURNS OVER IT IMMEDIATELY SHUTS OFF. I HAVE BERALY MADE 1 PAYMENT ON THIS VEHICLE AND IT ALREADY DIED ON ME. WAS EXCITED ABOUT SUCH A NICE LOOKING CAR ONLY TO HAVE FALL UNDER THE LEMON CAR CATEGORY IN MY OPINION. I AM NOW LEFT WITH A CAR PAYMENT. A HUGE REPAIR BILL AND NO MODE OF TRANSPORTATION ALL DUE TO VOLKSWAGENS FAULTY DESIGN.

AFTER REPLACING MY CAR BATTERY ON 2010 VW CC, THE RED STEERING WHEEL ICON APPEARED ON THE DASH FOLLOWED BY 3 CHIMES TO MAKE KNOWN OF PROBLEM. THE STEERING WHEEL LOST ALL POWER STEERING. PRIOR TO OCCURANCE THERE WAS NEVER ANY WHINING NOISE, ABNORMAL SHAKING THAT COULD POINT TO A PROBLEM WITH THE STEERING RACK. AFTER RESEARCHING I FOUND OTHERS WITH THE SAME ISSUE AND NO EASY FIX BUT TO TOW TO THE SHOP AND GET A RIDICULOUS QUOTE ON PARTS AND LABOR FOR THE REPLACEMENT OF THE STEERING RACK.

INFORMED THAT TIMING CHAIN BROKE SPREADING METAL BITS THROUGHOUT TURBO ENGINE AND ENGINE NEEDS TO BE REPLACED. VW WILL COVER TIMING CHAIN INSTALLATION BUT REMAINDER OF REPAIR WILL BE OUR RESPONSIBILITY. THE CAR HAD 72,000 MILES AND UNDER THE 10YR/100,000 MILE WARRANTY. WE BELIEVE THAT DEALERSHIP SHOULD HAVE INFORMED US ABOUT THE TIMING CHAIN DRIVE FAILURE AND ADVISED US TO REPLACE BEFORE IT DISINTEGRATED! THE VEHICLE HAD BEEN BACK AND FORTH TO THE DEALERSHIP THREE PREVIOUS TIMES BECAUSE OF THE JERKING OF THE ISSUE SO THAT SHOULD HAVE BEEN A CLUE TO THE SERVICE DEPARTMENT. AFTER A 10-DAY HOLIDAY WHERE THE CAR STAYED IN THE DRIVEWAY, WHEN WE STARTED IT A TERRIBLE NOISE OCCURRED AND WE COULD NOT START IT SO IT WAS TOWED TO DEALERSHIP. FORTUNATELY, WHEN THE INCIDENT HAPPENED, WE WERE NOT DRIVING ON A CROWDED, BUSY CITY STREET OR THE FREEWAY. WE HAVE BEEN LOYAL VW OWNERS FOR 50+ YEARS AND USED OUR LOCAL DEALERSHIP FOR 21+ YEARS. WE JUST PURCHASED A NEW CAR AND IT'S NOT A VW. I WILL GET IN TOUCH WITH OUR LAWYER IF THE DEALERSHIP WILL NOT COVER ALL REPAIRS AND LABOR.

THE SECOND TIME IN ONE WEEK I LOST POWER STEERING WHILE DRIVING ON A CITY STREET. LOSS OF POWER STEERING DUE TO CLOCK SPRING MALFUNCTION? IF THAT OCCURS WHILE DRIVING ON A HIGHWAY IT VERY DANGEROUS TO ME AND OTHER MOTORISTS. I PURCHASE THIS VEHICLE 9 MONTHS AGO.

THE CAR BATTERY IS FINE, THE CAR SHUTS OFF IMMEDIATELY WHEN PUSHING ON BRAKE, LEAKS BRAKE FLUID, CANNOT KEEP RUNNING, CANNOT GET TO VW TO GET THE CURRENT 4 RECALLS TAKEN CARE OF UNLESS I CAN PAY FOR TOWING, CAN'T RUN BECAUSE OF FUEL PUMP AND THE APPARENT ISSUES VW IS HAVING ALREADY ON OTHER 2010 MODELS BRAKE SYSTEM, THIS IS THE SAME YEAR AND IT IS OBVIOUS THAT THE PASSAT 2010 ARE HAVING THE SAME ISSUES WITH THE ABS! VOLKSWAGEN WILL NOT TO THE VEHICLE EVEN THE ISSUE OF INABILITY TO DRIVE IS DUE TO THE RECALL OF FUEL PUMP AND THE NOT YET RECALLED 2010 PASSAT BRAKES (ABS) , CAUSING IT TO SHUT OFFF. THE ELECTRICAL GOES HAYWIRE. SORRY FOR NON TECH TERMS BUT THIS IS WHAT IS GOING ON, IT IMMEDIATELY SAYS SERVICE BRAKES THEN SHUTS OFF. BRAKE FLUID IS LEAKING, AS WELL AS COOLANT.

TAKATA RECALL THE CAR WILL NOT START NO WARNINGS NO CODES JUST STOP WORKING

TIMING CHAIN BROKE RESULTING IN CATASTROPHIC ENGINE FAILURE. THIS VEHICLE HAS HAD NUMEROUS RECALLS AND IS THE SUBJECT OF MULTIPLE CLASS ACTION LAWSUITS. IF YOU HAVE THE OPTION TO PURCHASE A VW CC DO NOT DO IT. THESE VEHICLES ARE COMPLETE GARBAGE AND SHOULD BE RECALLED COMPLETELY BY THE MANUFACTURER.

THE TIMING CHAIN TENSIONERS HAVE GONE OUT ON MY VEHICLE. THE VEHICLE MAKES A NOISE WHEN ACCELERATING MAKING IT UNDRIVEABLE. THE DEALERSHIP STATES THE REPAIRS ARE NOT COVERED UNDER THE VW TIMING CHAIN SETTLEMENT

02/03 CAR STALL DUE TO DEFECTIVE FUEL PUMP MODULE 02/04 CAR SENT TO DEALERSHIP TO PERFORM RECALL - DEALERSIP ADVISOR CONFIRM RECALL HAS BEEN DONE 02/05 CAR STALLS AGAIN - ADVISOR CONFIRM FUEL PUMP MODULE IS NEW AND HAS BEEN REPLACED - CAR SENT BACK TO DEALERSHIP UPON REQUEST OF ADVISOR FOR FURTHER INVESTIGATIONS 02/06 ADVISOR STATES THANK FUEL PUMP ASSEMBLY NEEDS TO BE CHANGED - COST FOR REPAIRS IS $1120 + TAX - REPAIR IS DECLINED - CAR IS PICKED UP AND BROUGHT BACK HOME 02/07 PURCHASE NEW THANK FUEL PUMP ASSEMBLY 02/13 NEW THANK FUEL PUMP ASSEMBLY DELIVERED TO MY HOME 02/14 CAR IS SENT TO REPAIR SHOP WHY GO TO THE DEALER FOR EVALUATION - NEW THANK FUEL PUMP ASSEMBLY IS INSTALLED - REPAIR SHOP CONFIRMS FUEL PUMP MODULE HAS NEVER BEEN REPLACED - DEALERSHIP PROVIDE APPARENTLY NEW FUEL PUMP MODULE TO REPAIR SHOP GO TO THE DEALER - REPAIR SHOP INSTALL NEW FUEL PUMP MODULE AS RECOMMENDED PER RECALL - CAR IS PICKED UP AT THE DEALERSHIP 02/24 CAR NOT ABLE TO START DUE TO DRAINED BATTERY, FAULTY FUEL PUMP MODULE 02/25 COMPLAIN IS SENT BY EMAIL TO DEALERSHIP SHOP FOREMAN FRANK MARCELLO - NO FOLLOW UP 03/01 CAR NOT STARTING DUE TO DRAINED BATTERY - CALL SHOP FOREMAN AND LEFT MESSAGE

SERVICE ENGINE NOTIFICATION CAME ON IN LATE DECEMBER. I CALLED THE DEALERSHIP FOR AN APPOINTMENT. THE PERSON WHO ANSWERED TOLD ME MY VEHICLE DIDN'T NEED A 100K CHECK UP BUT IT WAS DUE FOR AN OIL CHANGE AND I COULD JUST WALK IN WITHOUT AN APPOINTMENT. I WALKED IN A FEW DAYS LATER AND THEY TOLD ME I NEEDED AN APPOINTMENT FOR THE OIL CHANGE. I JUST HAD IT AT THE DEALERSHIP FOR AN INSPECTION AND RECALL IN OCTOBER; THE GUY WAITING ON ME WONDERED WHY THEY DIDN'T DO THE OIL CHANGE AND 100K CHECK UP THEN. I COULDN'T GET AN APPOINTMENT UNTIL AFTER THE HOLIDAYS. I DROPPED IT OFF JANUARY 2. JANUARY 3 AT 3:30 PM I GOT A TEXT STATING THEY NEEDED TO KEEP IT UNTIL THE NEXT DAY TO FIGURE EVERYTHING OUT. I PICKED IT UP ON THE 4TH. AFTER DRIVING STRAIGHT HOME AND LOCALLY, NOT MORE THAN 10 MILES, THE ENGINE LIGHT STARTED FLICKERING AND I PARKED IT AT HOME. IT WAS A SATURDAY. I TRIED TO GET IN TOUCH WITH SOMEONE BUT NO ONE RESPONDED UNTIL MONDAY. THEY TOLD ME TO BRING IT BACK IN. I CALLED AAA; THEY SENT A TOW TRUCK; HE TRIED TO START IT TO GET IT OUT OF THE DRIVEWAY BUT IT WOULDN'T TURN OVER; I HAD IT TOWED. THEY TOLD ME IT WAS THE TIMING CHAIN AND IT WOULD BE OVER $5,000 TO FIX IT.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHILE DRIVING 20 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG PARTIALLY DEPLOYED. PRIOR TO THE DEPLOYMENT, THE CONTACT HEARD SEVERAL POPPING SOUNDS COMING FROM THE STEERING WHEEL UNDERNEATH THE HORN PAD. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS) ON SEPTEMBER 7, 2018. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.

THE CLOCK SPRING ON MY CAR'S STEERING HAS FAILED TWICE NOW IN A 4 YEAR PERIOD. VW REFUSES TO ACKNOWLEDGE IT'S A PROBLEM AND CLAIMS MY MODEL IS NOT IMPACTED BY OTHER RECALLS FOR THAT PART. THIS LAST TIME THE CLOCK SPRING FAILED, THE RIBBON CAME UNDONE AND PREVENTED ME FROM TURNING THE STEERING WHEELING, NEARLY CAUSING A WRECK. AFTER FORCEFULLY JERKING THE STEERING WHEEL, THE RIBBON CAME LOOSE AND I WAS ABLE TO TURN. THIS IS A SAFETY ISSUE SINCE THE LOSS OF STEERING CAN RESULT IN A WRECK.

"TAKATA RECLL"I PUT A NEW MOTOR IN NOW THE POWER STEER LIGHT CAME ON IT IS HARD TO TURN. I WAS DRIVER ON I-10 COMING FROM DR.OFFICE IN TALL.IT RUN GOOD JUST "POWER STEER" HARD & JUST GOT THE OTHER "RECALL FIX ,AIR BAG,FUEL PUMP,THIS MONTH AND LORD PLEASE LET ME GET HELP WITH THIS I WAS OUT A LOT OF MONEY FOR MOTOR.PLEASE JESUS.

CAR STALLED AND STOPPED FROM FULL MOTION TO REDUCED SPEED.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO THE DEALER (SANTA ANA AUTO CENTER, 1223 W 17TH ST, SANTA ANA, CA 92706, 714-835-7830) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WARNING INDICATOR PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) BY AN UNKNOWN DEALER, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,182.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (EAST COAST VOLKSWAGEN, 8756-C US HIGHWAY 17 BYPASS SOUTH, MYRTLE BEACH, SC 29588) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

BROUGHT THE CAR FOR AIRBAG SIGN-ON ON 07-14-2018. PEABODY MA VW DEALER SAID THAT CLOCK SPRING NEED TO BE REPLACED FOR $731. HORN, BUTTON ON THE HANDLE NOT FUNCTIONING. IT LOOKS LIKE VW TRYING DODGE THE REAL ISSUE ON RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHITE ALLEN EUROPEAN AUTO GROUP (648 NORTH SPRINGBORO PIKE, DAYTON, OHIO 45449) WAS MADE AWARE OF THE RECALLS AND STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONTACT STATES RECALLS WERE FULFILLED. *TT

DRIVING AND THE TRANSMISSION FALLS OUT OF GEAR. ALSO HAD IT TO WHERE THE TRANSMISSION WOULD NOT SHIFT FROM 1ST GEAR. I HAVE TO PULL OVER PUT VEHICLE IN PARK TURN THE CAR OFF AND RESTART. SOMETIMES IT WILL RUN FINE OTHERS HAVE HAD TO PULL OVER 3 OR 4 TIMES BEFORE I COULD GET BACK HOME. STARTED LOOKING ON INTERNET ON CARPROBLEMZOO.COM AND THERE ARE MANY COMPLAINT OF THE SAME PROBLEM. SOME STARTED WITH ONLY 20K MILES ON THE VEHICLE. THIS HIS A SAFETY ISSUE ESPECIALLY WHEN YOUR DRIVING 35 MPH OR FASTER.