2016 Volkswagen Passat Complaint Log

The contact owns a 2016 Volkswagen Passat. The contact stated that while driving at various speeds, there was an abnormal fuel odor coming from the vehicle. There was no warning light illuminated. The dealer was notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 16V403000 (Fuel System, Gasoline). The manufacturer was notified of the failure, and the contact was informed that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 89,000.

currently leaking raw fuel under the hood (matching Recall 15F7) and stalling after fill-ups (matching Recall 24V110000). I am requesting a Specialized Safety Review and Goodwill Assistance to cover the repair because this is a documented manufacturing defect, not wear-and-tear." 2. Leverage the "Suction Jet Pump" Investigation There is a current investigation (as of early 2026) because VW’s recent fuel pump recall (24V110000) didn't include enough vehicles.

The contact owns a 2016 Volkswagen Passat. The contact stated that while driving at 40 MPH, there was a strong gasoline odor inside the cabin. The contact immediately pulled over and exited the vehicle to inspect for visible fuel leaks, but found no leaks. While attempting to restart the vehicle, the vehicle failed to start. While driving at an undisclosed speed, the vehicle jerked and stalled repeatedly. Additionally, the brakes failed to function properly, preventing the vehicle from stopping as needed. The vehicle was driven to an independent mechanic to be diagnosed. The independent mechanic associated the failure with NHTSA Campaign Number: 16V403000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 115,000.

Description of the Problem: The fuel pump housing on my 2016 Volkswagen Passat (1.8L TSI) developed visible cracks, which caused a persistent fuel vapor smell around the vehicle, especially after refueling. The failed component — the plastic fuel pump assembly manufactured by Continental — is available for inspection and has been photographed. Safety Risk: The cracks allowed gasoline vapors to escape, creating a clear fire hazard. I experienced headaches from the fumes while driving, and the smell was strongest when the vehicle was full of fuel. Vapors were most noticeable when the air circulator was turned off, suggesting that fumes were entering the cabin. Confirmed by Mechanic: A certified independent mechanic confirmed the cracks after removing the back seat and inspecting the fuel pump directly. The entire assembly was replaced, and the issue was resolved. Prior to this, a VW dealership misdiagnosed the problem as a bad gasket, quoting me over $1,300 for a repair that would not have addressed the actual issue. Inspection History: The vehicle was inspected by the VW dealership first, and later by the independent shop that completed the repair. No police or insurance involvement. Symptoms: No warning lights or messages appeared. The only symptoms were the strong fuel odor, especially when the tank was full, and inaccurate fuel gauge readings leading up to the diagnosis. Summary: This issue appears similar to other known failures involving Continental-manufactured fuel pump flanges that have led to VW recalls in other models. My concern is that this defect may extend beyond currently recalled vehicles and should be investigated further.

The vehicle has been alerting error codes 16352 for failing to communicate with ABS module causing warning lights for ABS, brake and the ESC systems to illuminate. The brake system related vehicle stabilizing functions (ABS/ESC) is not be available, increasing the risk of a loss of vehicle control and could lead to a crash causing injury and/or property damage. Please reference Safety Recall Code: 45F2

Smell of fuel near rear seat. Gasket OK.

Unknown my water pump failed and all out of nowhere

While driving on a residential street the VW Front Assist suddenly engaged the brakes. There was no car in front or any cars driving in the area. The car came to a complete stop. The only explanation may be that it had been recently raining in Seattle and it was also late in the day so the sun was low in the sky. There was also a metal plate on the street that appeared to be reflective with the rain. We have had incidents like this in the past while driving over the University Bridge as well which is a metal grated draw bridge in Seattle. We are extremely concerned that the brakes will engage and we will be rear ended. I had the dealership inspect the Front Assist feature on Thursday April 17th, 2025 and they have no indication of any fault with the system. The radar sensor that the feature relies upon was properly aligned and in working order. This system makes our car less safe to drive than if it was permanently disabled. Rain followed by sunshine is common in Seattle creating situations where the Front Assist will be triggered incorrectly putting us and other motorists at risk.

The contact owns a 2016 Volkswagen Passat. The contact stated that while attempting to accelerate above 35 MPH, there was an abnormal burning odor inside the vehicle and the EPC warning light had illuminated briefly then the vehicle stalled. The contact was able to pull over onto the side of the road however, the vehicle failed to restart. The vehicle was towed to the residence, and the contact reached out to a local mechanic to diagnose the vehicle. The contact was informed that the fuel pump module, and the fuel pump needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle failed to restart. The contact referenced NHTSA Campaign Number: 17V509000 (FUEL SYSTEM, GASOLINE) however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage 77,000.

The fuel delivery system appears to have failed. Specifically, there is an active gasoline leak from a fuel line inside the cabin, near or under the rear seat. The source may be related to an unresolved recall involving the fuel rail detaching from the engine, which causes pressurized fuel leakage. The failed component is still present on the vehicle and available for inspection upon request. The back seat was removed by a mechanic who observed gasoline actively spewing into the cabin. This defect presents an extreme fire hazard. The constant gasoline fumes in the interior have caused me to suffer migraines, nausea, and dizziness while driving. My 13-year-old daughter, who has asthma, must ride with her head out of the window to breathe. My 2-year-old can no longer ride in the vehicle at all due to the fumes. I am a single mother with no other transportation. I fear that the car could ignite at any moment, especially with electrical systems running in the cabin. This defect is life-threatening. A certified independent mechanic removed the rear seat and confirmed that fuel was actively leaking into the interior of the car. The mechanic advised that the vehicle is unsafe to drive and poses a severe fire risk. I have photos and video available, and the mechanic is willing to provide a written statement upon request.Volkswagen dealerships have refused to inspect the vehicle or address the recall, even though the recall remains listed as active under the vehicle’s VIN. I have contacted multiple dealerships and Volkswagen corporate, and have been denied assistance. I have not contacted police or insurance yet, but I am preparing formal complaints.There were no warning lamps or dashboard alerts. The first symptom was a strong fuel odor in the interior, which began approximately 5-6 months ago. It progressively worsened over time. About one week ago, the smell became severe enough that it was unbearable to drive. This prompted the mechanic’s inspection, which revealed the

The contact owns a 2016 Volkswagen Passat. The contact stated that the vehicle was vibrating abnormally while in park(P) and had started jerking while driving. The contact stated that while driving and exceeding 70 MPH, the shaking and vibrating became worse. The contact stated that the vehicle was leaking oil on top of the engine. The EPC warning light remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed. The contact was informed that the breather valve, oil separator, the lower and upper timing cover, all four coil pack connectors, the coolant fluid and brake fluid, rear brake pads, wheel alignment, and engine air filters needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 145,000.

The contact owns a 2016 Volkswagen Passat. The contact stated that after the dealer had performed a fuel induction on the vehicle, the check engine warning light illuminated. The vehicle was taken back to the dealer, where it was diagnosed that the catalytic convertor had failed and needed to be replaced; however, the part to do the repair was not available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 98,000.

Air bag error light is on and steering wheel controls/horn are inoperable. Cause is most likely a clock spring failure as has been reported in numerous VW vehicle models including the 2016 VW Passat but the current recall 69L2 doesn’t appear to cover our vehicle. With recall problems on numerous other vehicles, it is hard to believe this isn’t caused by the same issue. Repair cost is estimated at $900 for an item that should be covered by VW.

I own a 2016 VW Passat that I'm thinking of painting yellow and I don't like yellow. I was driving going about 75 mph on freeway in Idaho and a truck from the slow lane started merging over into my lane I went to hit horn and it didn't work. I hit my brakes and I mean hard because he obviously didn't see me and he merged over into my lane but had I not braked as hard and when I did it would of been a collision. That's how I discovered my horn didn't work. I'm not a person who pulls up to someones house and taps the horn nor do I use it if someone is sitting at an intersection after the light turns green as if to say, "Come on, pay attention, the light's green, now go" I don't like to do that because it makes everyone look and can cause confusion. I use it to prevent an accident! My clock spring went out on me a year ago. I'm told that's why horn doesn't work. Its also why my airbag light is on and my cruise doesn't work (which may not be a safety issue but I have found myself driving much over speed limit without trying to) and none of my driver assist features work. All controls connected to steering wheel don't work. I'm assuming since the light is on neither does the airbag and I know the horn doesn't. I see there have been recalls on this but looks like they drew the line at 2014. Checking into it further a lot of their cars, newer than 2014, like mine a 2016 have had same issue. I also see that the ones that were taken in for recall and replaced, broke again. I read that that led to an investigation. I don't see any more info. I learned that clock springs are supposed to last the lifetime of the car, so shouldn't there be a recall on the newer cars too, like mine 2016? I'm not impressed with VW, this is my 2nd one and will be my last. I now have to get a new water pump at 70K. I really would like to see a recall on clock springs and would like to know what the conclusion to the investigation was. Thanks, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During sharp turn would hear cracking sound coming from steering wheel, after some days air bag warning light appeared on dahsboard and honk and steering wheel buttons stopped working. Dealer replaced the clockspring under warranty that fixed airbag warning issue, but still had honk and steering wheel buttons persisted. Dealer recommended replacing steering wheel control button module to fix both honk and steering wheel buttons. It appears all the problems are related and should have been fixed under warranty

I believe my clockspring has malfuncioned and though it has had multiple recalls my car is not listed for recall. My horn is no longer working, as well as all the buttons in my steering wheel including cruise control and my airbag light is on. This is all directly correlated to a clockspring malfunction and I believe my vehicle should be recalled for saftey reasons.

UNKNOWN - Looked into recall information regarding this vehicle. KBB.COM specified a headlight issue that has not been repaired on my vehicle.

Defroster not working causing very low visibility and very unsafe to drive the car.

EPC light came on within a week of buying car from dealer,took it to have it looked at and plugs and coil packs were shot,got that fixed and drove home and EPC came back on and was running bad,shaking and everything,made me lose speed drastically in heavy traffic and almost caused accident,now car has been sitting in driveway for the last few months because I’m afraid to drive it and I can’t really get rid of it because I owe way to much on it!

Steering column makes noises when turning. Airbag Light is on and the none of the steering wheel controls for the radio, phone etc are functioning properly. This is my college age daughter’s car and I fear the airbag won’t deploy in the event she was in a collision.

The contact owns a 2016 Volkswagen Passat. The contact stated that while parked, the horn, cruise control, and the radio became inoperable. The message “air bag not available”, check clockspring, and check oil messages were displayed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,986.

Began smelling fuel. Made an appointment for a week out. They found that the fuel pump cover under the seat had been pushing on the top of the fuel pump. This means that the pressure of the seat has been pushing on the top of the fuel pump. The fuel pump was cracked and a stream of fuel was spraying on the bottom side of the plastic fuel pump cover. fuel could be smelled in the car and outside. it would drip on the ground after about 2 minutes of running. This seems like a poor design that has potential for bigger issues because of the fuel hazard.

My sensors cause the car to break in the middle of traffic. Almost causing accidents for the people behind me. This has happened 3x in the last month.

The contact owns a 2016 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. In addition, the check engine warning light illuminated. The vehicle was taken to an independent mechanic but was unofficially diagnosed; however, the mechanic noticed that the engine was misfiring. The mechanic performed a tune-up on the vehicle, but the failure reoccurred. The vehicle was not repaired. The vehicle was not diagnosed or repaired by the independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact researched the failure and identified five unknown recall repairs with the same description of the failure; however, the contact was informed that the recall repairs had been previously completed on the vehicle. The contact stated that the vehicle was purchased new, and the contact had been the sole owner of the vehicle. The contact stated that no recall repairs had ever been completed on the vehicle. The failure mileage was unknown.

I am the original owner of a 2016 Volkswagen Passat. My front windshield has been delaminating around the edges. It began as only a small pop, but nothing loud to investigate. But today the separation of the epoxy from the windshield is visually evident. The popping sound happens daily. I have taken good care of my Volkswagen Passat with only a little over 39000 miles. My concern is will my window fly off its base one day while I am driving? Obviously this was not a concern while my vehicle was under warranty. But today I am concerned. I recently took my car to Rudolph Volkswagen for service. They recommended brakes and plugs replacement but did not look into the windshield issue.

On November 11, 2022, the Byers VW in Columbus, OH, diagnosed my vehicle as having a defective crank case breather, which cases the oil to be burned off. It was replaced, and on March 20, 2023, I returned to the VW dealer with the same complaint. They told me that the vehicle had faulty internal parts, and suggested a engine replacement or rebuild, at a cost of $9,800. The vehicle was maintained, according to the recommended service intervals, ever 10,000 miles, at Byers Imports. A well maintained vehicle with 67,000, should not require an engine replacement. At this time, the vehicle is worthless and the dealer or VW Customer Care has offered no assistance toward a replacement engine or vehicle.

On turning my car on my airbag light came on and non of the buttons worked on my steering wheel. Later that afternoon as someone all most backed up into my car I tried to hit my horn but it did not work. After finally returning home I ran the code stating the Airbag resistance was too high. This puts a huge safety to myself and anyone who can be in my car because I have no horn and my airbag is malfunctioning.

Timing chain going out before 1000 miles in a 2016 VW Passat TSI

For about 4 months I had a smell that my son and I could not locate. Upon further investigation it was discovered that the fuel pump which is located under the back seat had hair line cracks that caused the fuel to spit out and damage the seal around it thereby damaging the underside of the back seat to infiltrate the the foam with the gasoline. We tried to see if there were any recalls but found none. I think that my back seat has only been used about 3 time since I purchased it new. I wanted to draw to your attention that this could have been a safety issue and possible fire issue if someone were to smoke and lite a cigarette. My son has hopefully repaired the cracks this past week and hopefully it will hold. I am [XXX] and cannot afford a new fuel pump. Just wanted you to be aware that there could possibly be a safety problem with fuel pumps for this model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I took my VW in for an oil change at the dealer and a leking fuel rail was discovered. The auto was "captured" for two days while the repairs were made. I was told not to remove the auto from the dealership because a fire could start. I have discovered that some 2016 VW Passats have been recalled for a fueld leak problem Recall Notice #16V403000. However, both the dealership and VW Custome Care have stated that my vehicle was not covered by this recall. I believe that maybe it should have been recalled since my wife and I were exposed to driving around with a ticking time bomb.

Car has low oil pressure come up. After new oil change around 2,000 mile the oil has disappeared/burned away. I had falcone check 3 different times. They see no leaks or issue. Due to this my engine Knocks

Fuel pump failure and leaking, the leak is coming from the fuel pump which is located at the top of the gas tank, the gasoline has spilled and covered the gas tank, fuel pump can be accessed by removing passenger seats, fuel/gasoline has leaked through this access and stained passenger seats with gasoline causing inside of vehicle to reek of gasoline. My family’s health and safety is at risk, gasoline and carbon monoxide are very dangerous. I towed the vehicle to Volkswagen Dealership where it was inspected and the technician confirmed it’s a fuel pump failure, Volkswagen service representative also was made aware of the tank covered in gasoline and leak/stain under passenger seats. Vehicle was driving normal never gave any warning signs no dash lights, I noticed this because of the intense gasoline smell.

GAS LEAKING INTO BACKSEAT SOAKING CUSHIONS, Passenger door body door whole stripped and door bolt loosen which could fall off if not tightened every 3 days

Seat belt indicator light comes on while driving. Only vehicle driver was present in car with seat belt secured/locked. After releasing driver belt and reengaging driver belt several times, the indicator light did not change. Driver engaged the passenger belt and indicator went off. There was nothing or no one on the passenger seat to enable the presence detector. The ignition and engine remained on throughout this event. This occurred at least twice within seven days.

steering wheel clock spring failure which faults steering wheel controls, air bag and horn. Key safety features failed!

I purchased this car brand new Oct 2016. Since then I have experienced multiple sensor failures year after year… At first we thought this was a one time failure but as more and more issues came our concerns grew. I have changed out the radio, 3 speed sensors, and now am having more issues with different symptoms. For example my epc light is no and my check engine is on along with the other typical light i have seen with my speed sensor issues. I can not confidently pass any cars because the car stalls at 3000 rpms. I consider this car a safety issue on the road and i do not want this car anymore because i do not know what hidden failures will appear later on after fixing these.

Driver airbag warning came on. Lost use of all controls on steering wheel. Probable clockspring failure

The clock spring has failed in my car unexpectedly and rapidly, exposing me as a teenage driver in college to complete unsafely while driving my car, as the airbags and brake assist that my parents wanted in my car to keep me safe do not function. There have been recalls on volkswagens for the clock spring before, and there should be one now. The car is 7 years old and has a little less than 73,000 miles on it - the clock spring should not be failing.

I started my vehicle and the airbag light was on. Also the adaptive cruise control warning light was on and none of my steering wheel controls work. Not even the horn works. This is a huge safety issue that Volkswagen is aware of based on a past recall. There are no open recalls for my vehicle for this problem but there should be! I cannot even drive my car now because It’s not safe with no working horn or airbag! I researched online what the problem could be and several Volkswagen owners have the EXACT SAME issue. Apparently it’s the clock spring? I am not aware of Volkswagen offering to fix this major issue for their customers.

The clockspring has broken 3 times since purchasing the car brand new in 2016. An extended warranty was given. However, due to all the driving I do the warranty did not cover my car as I was already past the miles once the extended warranty came out.

On October 3rd, 2021 the minder to change oil service came on and a wrench in the display. As the mechanic had set the incorrect timing interval between services, I went into the menu to attempt to reset the service minder but never got that far as the airbag light came on and all buttons on the steering wheel stopped responding. My husband in the passenger seat instructed me to restart the car and this did not reset any warnings but also showed the ACC: Error, in the display alternating with the Airbag: Error. The dealership wants $ 165 just to plug in the diagnostic reader and won't apply it to a repair and says this car has no open recalls which I am aware of. However, there was an airbag recall including the 2015 year build Passat, but the dealership wants payment to diagnose. When the car is stirred to make a 90 degree left hand turn I can hear a coil in the steering wheel cracking at times. Frequently, the airbag light for the passenger scale stays on but may go out if someone goes to sit in the passenger seat. All seat belts are unlocked at the top, and the receivers for the buckles look fine and nothing is stuck in them. I have not yet lifted the seats to inspect the harnesses but I doubt I will be able to fix anything as I cannot reset the codes anyhow. Not being able to change the information on the instrument panel from useless Error Messages is distracting. Tell VW to read an airbag fault light for free! This is a safety concern for every passenger and should not be taken advantage of to make a service department money. How can I find out if this model was added to the air bag recalls or is in the process of being added? Honda has a lifetime warranty service for free on all safety restraints. I am surprised that VW does not make safety their highest priority. I'm not certain the Forward Collision Warning is affected but the lanes blink Orange showing me the ACC is not responsive and it's close enough in function to mention just in case it may not work.

In less than 51,000 miles 3 wheel speed sensors have required replacement. An unacceptable average failure rate of once every 1.7 years or 17,000 miles. Failure of one of these components disables all safety systems including air bags. How could such an obviously unreliable part not be subject to a safety recall.

The automatic emergency braking has applied three times while driving this vehicle. Once on a freeway onramp curve in traffic with following car, twice driving on different paved city streets. All three times were daylight and no other vehicle or obstruction in front of my car. This to me is asking for a trailing vehicle to rear end collide, or maybe even worse yet what would happen if this were to happen on rain slick or snow covered road? I did take it to an authorized VW dealer after the second brake application and of course they could not replicate the brake issue. I did not have it checked the first time since I falsely assumed I had done something I had not thought about. Now, after the third time, I am sure that it is the car and not something I have done. I have not been back to VW shop yet after this third time. My wife is scared to drive the car now and I am concerned about myself. I do not think the VW dealer went any further than a test drive and maybe a computer check after the second braking I encountered. There have been no warning lights or messages on my car dash before or after all three times. The dash light warning to "BRAKE!" did light up as the brakes were applying on their own. As a small aside comment, I was a professional highway truck driver with over a million miles driving and achieved a 28 year safe driving record. That has let me make this statement with a lot of "boots on the ground" certainty.

The car burns an excessive amount of oil and the problem seems to be the same as those that VW settled a class action for on it’s early year model of the same car. Basically I burn a quart of oil every 500 miles and the engine isn’t leaking any oil.

I started my car and it showed up with “airbag error” I then turned off my car and started it again and something along the lines of “front lane assist error” showed up, there was also a clicking noise from my steering wheel anytime I would turn the wheel, the car also was “breakchecking” me (aggressively breaking when barely any pressure applied) when I was trying to drive home and the digital speedometer is no longer showing up on my dash board. I was only able to get a picture of the “airbag error” message

THE PASSENGER REAR EXTERIOR HANDLE WAS PULLED OFF UNDER NORMAL USE. RENDERING DOOR INOPERATIVE, SAFETY ISSUE.

I WAS DRIVING MY CAR ON SURFACE STREETS AND WHEN MAKING TURNS I STARTED TO HEAR CLICKING NOISES. NEXT TIME I TURNED ON MY CAR AND WENT TO PULL OUT, AN AIRBAG WARNING APPEARED AS WELL AS THE SYMBOL, AND I LOST ALL USE OF MY STEERING WHEEL CONTROLS AS WELL AS MY HORN. IT SEEMS TO BE A FAULTY CLOCK SPRING WHICH IS A REPORTED PROBLEM THAT HAS BEEN INVESTIGATED BUT NOT WITH MY 2016. THE CAR IS ONLY 5 YEARS OLD AND SHOULDN'T BE HAVING THESE ISSUES THAT I HAVE TO REPAIR OUT OF POCKET.

THE CAR SUDDELY TURNED ON AIRBAG LIGHTS, ABS WHEEL SPEED SENSOR AND, CRUISE CONTROL

After several attempts to identify the cause of my vehicle's excessive oil consumption, white smoke out of tail pipe and illumination of my low oil and EPC lights, the VW dealership has diagnosed my vehicle with a failed air oil seperator/PCV stuck in the open position. During the times the EPC light illuminated, I had a loss of engine power which potentially could have led to engine shut off and caused an accident. I often drive on the highway with construction with my children so sudden engine shut off is a safety risk. On 12/18/20, I took my vehicle to the VW dealership for excessive oil consumption, low oil and EPC lights and white smoke out of tailpipe. The technician diagnosed and repaired a blown upper timing gasket. The problems persisted and I dropped off the vehicle at the dealership on 01/19/21. Dealership advised computer update was needed and was performed. Problems persisted and vehicle was dropped off on 01/30/21 and 03/15/21 for oil consumption tests and advised results were in 'acceptable' range for VW. After researching work history on my vehicle, I remembered I took it in while under warranty (under 36k miles) for fuel smell in cabin when using the heater. VW technicians checked fuel lines, injectors and fuel tank but found nothing wrong. After researching this topic on various VW blogs, I found the fuel smell in cabin was caused by failed PCV system in numerous cases. I believe my air oil seperator/PCV was faulty and began to fail while my vehicle was still under warranty. Further internet research revealed websites and blogs with numerous mentions of failed VW/ Audi PCV systems. I believe my vehicle may have been affected by a faulty part installed and has been overlooked by VW.

I HAVE HAD 2 DIAGNOSTICS DONE ON THIS CAR AT 69 THOUSAND MILES EPC LIGHT COMES ON AGAIN AND NOW THE FUEL SYSTEM IS MESSED UP, FUEL INJECTORS ALL 4 I WAS TOLD IS BAD,THE DEALERSHIP PRINCIPLE VW TOLD ME THAT IT WAS THE FUEL SYSTEM AND THERE HAS BEEN RECALLS BUT WANT TO CHARGE ALMOST 3,000 DOLLARS FOR THIS PROBLEM. NEEDS TO BE INVESTIGATED BECAUSE THEY DID NOT MEANTION THE RECALL I WAS TOLD ABOUT IT