There are 5 owner-reported speed control & cruise complaints for the 2023 Volkswagen Taosin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
On 12/20/25, the "lane assist not available" and the "EPC" warning indicators lit up. I was in the car with my 11 year old, we pulled over and looked in the manual to understand EPC, and the manual said it "is possible to continue driving," so we continued. As we entered the freeway the car went into limp mode and would not accelerate. I put the gas pedal to the floor, put on my hazard lights, and got off at the next exit, but we did were not able to drive > 40 mph on a crowded, rainy freeway with big-rigs ahead, behind, and to the left of us. We got off at the next exit, drove to a parking lot and let the car rest for 10-15 minutes. When we turned it back on, the "Exhaust System Malfunction" light and "Central Warning Light" indicators were on. The lane assist not available indicator had lit up a day prior, as well. My safety and the safety of my child were at risk on the freeway. I called the dealership from which I had purchased the car 2 years earlier and which has ~11,280 miles. I was told by their service department to drive the car home, but not to drive it after that. However, they also told me to drive the car from my home to their shop (10 miles), but to avoid the freeway, in order to have it serviced. This suggestion also put me at risk, as it would have been unsafe to drive the car between my home and their shop. I did call back to say that I didn't feel safe driving it, at which point they looked up my car and saw that it is under warranty, which includes roadside assistance coverage. The car will be towed to their shop on the morning of 12/22/25.
unknown jerkiness or lurching, especially when driving at lower speeds, especially if you’re used to driving a regular automatic with a heavy foot. Slow to downshift Jerkiness or lurching when accelerating from a stop Shifts to higher gears too early
Vehicle will take off like a rocket when accelerating from a stop. I had to restart the vehicle because it had no acceleration before issue started. Took to the dealer was told that this is normal. I was then advised to put the vehicle in sport mode and it should stop. Vehicle has only 3300 miles on it and this is a new issue that just started. Took it to a local shop and it showed a p2422 so we took it to the dealer and that’s when they stated no codes found and no issues found. We have multiple videos of the rocket take off.
The component that appears to have malfunctioned is the vehicle's turbocharger or acceleration system. This issue is reproducible upon request for inspection. The malfunction poses a significant safety risk as it creates a delay in the vehicle's response when turning, leaving the vehicle momentarily stranded in the middle of the opposite lane. This puts the driver and other road users at risk of collision. The problem has been confirmed by my dealership. They attributed it to turbo lag and advised against using Sam's Club gas. Despite following their advice, the issue has persisted. The vehicle has yet to inspected by my dealership. There have been no inspections by the manufacturer, police, or insurance representatives as of now. There have been no warning lamps, messages, or other symptoms prior to the failure. The acceleration lag was initially subtle but has progressively become more severe over time. Whenever I attempt to make a normal right or left turn, my car hesitates for approximately three seconds before abruptly accelerating into the intended lane. This delay leaves me temporarily stuck in the middle of the opposite lane, creating a hazardous situation. The dealership diagnosed it as turbo lag and recommended against using Sam's Club gas, but the issue persists and has worsened. Now, the car exhibits significant acceleration lag after stopping for more than three seconds, followed by a sudden surge of speed. This behavior is particularly dangerous at intersections and during turns.
Pulling into a parking spot, vehicle had a sudden burst of acceleration, as it was still on the road, resulting in an accident. Vehicle drove over a parking curb, hitting a small tree and a sign. Vehicle felt like there was a lag in response timing of the throttle to acceleration response. No one was injured, including myself the driver. Vehicle at this moment is at the VW dealership getting repaired. Insurance was notified at time of accident. No warning lights occurred at time of accident.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026