Volkswagen · Taos · 2023
0
Recalls
89
Complaints
4/5
Safety Rating
The 2023 Volkswagen Taos has no recalls and 89 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: engine (16 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
17.4% rollover risk in single-vehicle crash
Safety Features
Rear brake wearing out extremely fast. No warning from VW Replaced twice in 40 000
Started driving, engine light comes on and it shows error code “start/stop error” Car won’t go past 30pmh.
I was told there was a leak in my coolant system that has happened to many other with the 22 and 23 taos. If out of warranty the claim would be almost 5k even though my car is only 2 years old. The work needed to be done is labor intensive and also a issues with the cylinder head gasket.
I was driving home from work in rush hour so traffic was pretty heavy and all of the sudden my gas pedal would not accelerate my car at all. I was cruising at 8-10 MPH as it was stop and go traffic. About 10 seconds later my break pedal stiffens and I am unable to break. Neither the gas or break pedal were functioning. It is a miracle that no accident was caused. I turned on my hazards lights but I was in the middle lane so I was unable to pull over (as I could not accelerate or break). I put my car in neutral but that did not help anything. I ended up having to put my car in park and turn the car completely off and back on before the pedals would function again. I got my car towed after the situation as I was terrified to drive in case it happened again. The dealership told me since no lights or codes came up they can’t find anything wrong. They gave me my car back but I do not feel safe driving the vehicle.
Rear brake pads needed replaced at 16,000 miles and need replaced again at 50,000. VW refuses to replace them or address the issue since the car is no longer under warranty.
On 12/20/25, the "lane assist not available" and the "EPC" warning indicators lit up. I was in the car with my 11 year old, we pulled over and looked in the manual to understand EPC, and the manual said it "is possible to continue driving," so we continued. As we entered the freeway the car went into limp mode and would not accelerate. I put the gas pedal to the floor, put on my hazard lights, and got off at the next exit, but we did were not able to drive > 40 mph on a crowded, rainy freeway with big-rigs ahead, behind, and to the left of us. We got off at the next exit, drove to a parking lot and let the car rest for 10-15 minutes. When we turned it back on, the "Exhaust System Malfunction" light and "Central Warning Light" indicators were on. The lane assist not available indicator had lit up a day prior, as well. My safety and the safety of my child were at risk on the freeway. I called the dealership from which I had purchased the car 2 years earlier and which has ~11,280 miles. I was told by their service department to drive the car home, but not to drive it after that. However, they also told me to drive the car from my home to their shop (10 miles), but to avoid the freeway, in order to have it serviced. This suggestion also put me at risk, as it would have been unsafe to drive the car between my home and their shop. I did call back to say that I didn't feel safe driving it, at which point they looked up my car and saw that it is under warranty, which includes roadside assistance coverage. The car will be towed to their shop on the morning of 12/22/25.
I am reporting a 2023 Volkswagen Taos, VIN [XXX] , purchased new on [XXX]. The vehicle has shut off completely while driving three times, each time with multiple warning lights. Incident 1 – [XXX]: Engine shut off while driving. The dealership told me it was “safe to drive in” and claimed to repair it, but the problem returned. Incident 2 – [XXX]: Engine shut off again, required towing. The dealership attempted another repair, but it was not fixed. Incident 3 – [XXX]: Engine shut off at 55 mph on the highway, and the vehicle lost brake assist, creating a severe safety hazard. Roadside Assistance initially refused to tow unless I paid over $500. I have an open Volkswagen Corporate safety defect case, #[XXX], and the dealership has opened a repair order today to document the issue. Despite multiple repair attempts, the defect persists, making the vehicle unsafe to drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Premature tire wear. OEM tires worn out after 32000 miles. Dealership states that tires are worn out and need to be replaced. Tires wearing out this fast indicates a problem in the suspension design of the vehicle that could lead to decreased traction and handling and contribute to an accident. Dealership/manufacturer are offering no explanation or solution to the premature wear issue.
Rear brake pads and rotors worn out at 32000 miles. Rear brake pads originally worn out and replaced under warranty at 16800 miles. Dealership states that the issue is no longer covered under warranty. This excessive wear is a safety concern as it points to a design flaw in the braking system that is causing unexpected braking pressure to be applied to the rear brakes which may be causing extended stopping distances and could lead to brake failure.
While I was driving down the road going 40 mph I heard and felt the engine stop. My dashboard display and stereo cut off, and the check engine light, check oil light, check battery light, and tire pressure alert light came on. I could not accelerate my car or move it forward at all, I could not see the speedometer due to the dashboard display going out. I pulled over and put the vehicle in park before turning it off. I waited a minute or two and turned it back on with no issue, it proceeded to drive with no further problems. I took it in to the dealership where I purchased the car and they told me they performed all the checks possible and found no issue with the vehicle. They were unable to reproduce the issue when they drove the car. As of now this has happened once in this vehicle.
The vehicle begins to feel like it is skipping while driving. The EPC light comes on, the dashboard beeps and indicates lane assist is unavailable, check engine sign illuminates. The vehicle will drive for a short time but then jerks and just stops. This has happened at least 3 times. Dealer has already replaced the fuel pump, electrical wiring and some switch that wasn't readying properly. After the fuel pump was replaced, the tank was filled, continue to track down miles and gallons. When the vehicle got to 135 travel miles left and one notch above the gas tank, it jerked and stopped immediately at an unsafe spot on the road. The sensor was not properly reading the gas and the tank was empty! This last incident was the same evening after an inspection and 60K service. This vehicle is unsafe and VW should be making this right. Warranty has expired and now they want to charge me for the same issue. This has been going on for months and I believe the vehicle is unsafe and is putting me in danger of having or creating a bad accident.
2023 Taos SE shuts off completely at red lights/when I’m stopped more than 60 seconds. It prompts me to shift into park, put the key to steering column and restart, then shift back into drive and go. Dealer scanned it on two separate occasions and has no explanation. Couldn’t reproduce. Very dangerous as increases risk of crashes and rear ended when a car needs to be restarted mid roadway. The 2022 model had a recall for this exact stalling issue and they claimed to have fixed it but doesn’t appear so. Last occurred to me 9/6/2025 around 7:13pm.
Rear breake pads and rotors need replacement after extremely low miles driven and no functional indication of such wear during driving and no warning. Found during regular oil change maintenance at dealership. Unsure if the component has been inspected by another party. Only 26000 miles on the vehicle and over half of those are highway miles. Rear brake pads are of poor durability and pose a safety risk for poor brake functioning.
On Sunday 8/24/25 I was driving home and the sunroof spontaneously exploded while I was driving. I was covered in glass and have a few minor cuts. I was extremely upset and traumatized. There were no warning signs prior to the sunroof spontaneously exploding. I did report it to my insurance company but I also called Volkswagen. Volkswagen instructed me to take it to a local dealership which I did.
2023 VW Taos leased in June 2023 - needed to replace brakes 2 years (June 2025) into owning the car. Inspection would not pass without them. This is an excessively quick wear that cost me over $600 for a leased vehicle that should be just basic ownership during 3 year lease. August 2025 - Brought in for an oil change and a coolant yellow light on dashboard. Our local mechanic would not touch the coolant issue as he said it seems to be related to a head gasket leak. The 2022 model had many issues with this problem, however no issues are reported on the 2023 Taos. I have had to find another vehicle to drive and wait 5 days to get it into our local VW dealership, who told us it was OK to drive without even looking at the vehicle. No thank you! We called VW and if in fact this is a head gasket, it would be covered under warranty. These are each pretty serious safety concerns and needs to be reported for future owners of this vehicle. Not interested in another VW after these incidents. We are a first time leaser of them - thank goodness it wasn't a purchase.
I had my brakes inspected by VW at 20k miles and everything was fine. Then I took a long road trip using the Active Cruise Control (ACC) system extensively and during my next service at 25k my rear brakes and rotors needed replacement. Looking at numerous forms and owner experience, there is a problem with the VW Taos, likely with the ACC system or other control systems excessively braking the rear brakes, resulting in early failure. VW has not addressed this issue.
My steering wheel does not turn
Head gasket failure, car loses combustion, u safe to drive. Engine light has been on for 5 months so far. Dealer has not been able to fix it.
I took the vehicle in to the VW dealership for service on 06/30/25 and they found that the head gasket had failed after only 26500 miles. A failed head gasket could lead to engine failure during operation which would create a significant safety issue.
head gasket is leaking - dealer won't acknowlege the problem - coolant leaking into oil- low coolant light comes on
Showing 1–20 of 25 complaints
The 2023 Volkswagen Taos has 0 recalls recorded by NHTSA.
NHTSA has received 89 owner-reported complaints for the 2023 Volkswagen Taos.
The 2023 Volkswagen Taos received an overall safety rating of 4 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2023 Volkswagen Taos are engine (16 reports), service brakes (10 reports), unknown or other (6 reports).
NHTSA does not currently list any recalls on record for the 2023 Volkswagen Taos. To verify the status of your specific vehicle, check nhtsa.gov/recalls with your VIN.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.