Volkswagen · Atlas · 2023
5
Recalls
104
Complaints
5/5
Safety Rating
The 2023 Volkswagen Atlas has 5 recalls and 104 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: air bags (19 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2023 Volkswagen Atlas page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is air bags with 19 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
13.6% rollover risk in single-vehicle crash
Safety Features
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Remedy Status
Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Remedy Status
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Remedy Status
Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.
Remedy Status
Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 47T2.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Remedy Status
Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
The contact owns a 2023 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was made aware of the failure. The contact was advised to take the vehicle for a diagnostic test. The vehicle was not diagnos...
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My vehicle is a 2023 Volkswagen Atlas. It has a serious and recurring safety issue where the vehicle shuts off unexpectedly while driving. This has occurred on the freeway while driving at approximately 65–70 mph, which is extremely dangerous because the vehicle loses power whil...
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I am reporting a significant safety compliance issue involving a Certified Pre-Owned (CPO) vehicle and the fraudulent reporting of a safety recall completion. On March 21, 2026, I attempted to purchase the vehicle listed above. This vehicle is subject to NHTSA Recall 22V753 (VW ...
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While driving on the highway at 65 miles per hour, my Atlas shut itself off. I had to put it into park and restart the ignition. It turned on after 2 attempts but just barely. It turned on and gave enough power to move forward very slowly but virtually no propulsion. It turned o...
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The contact owns a 2023 Volkswagen Atlas. The contact stated that while driving at various speeds or while the vehicle was parked, there was an abnormal clicking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent ...
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My sos light has been disconnected for days and VW customer care will not put in an IT ticket until it hits a certain amount of time and then I would have to wait another 20 days to hear back from them. Not having this feature working is not safe and I also cannot use my app to s...
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Current mileage: 55,000 miles, and the warranty expired at 50,000 miles. Shortly after the expiration, a bunch of warning alerts started to pop up, along with a solid yellow check engine light. I had the error codes read, and it came back as, “P2402 SAE: EVAP System Leak Detectio...
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My car windshield as cracked where the rearview mirror attaches. The crack is approximately 10 inches long. This was not caused by road debris or a small pebble. Almost one year to the day this is the second, very similar windshield crack. Is there product defect inherent to the...
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While operating my vehicle, the engine shuts off and stalls unexpectedly, including while driving at low speeds. When this occurs, the vehicle loses power and must be manually restarted, creating a dangerous situation, especially in traffic. This issue began within the first yea...
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The oil separator / PCV system on my 2023 Volkswagen Atlas failed prematurely, causing oil leakage and abnormal crankcase pressure. This resulted in oil escaping into the engine bay and related components. Failure of this system can lead to oil contacting hot engine surfaces, pot...
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Showing 10 recent complaints from 104 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2023 Volkswagen models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2023 Volkswagen Atlas has 5 recalls recorded by NHTSA.
NHTSA has received 104 owner-reported complaints for the 2023 Volkswagen Atlas.
The 2023 Volkswagen Atlas received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2023 Volkswagen Atlas are air bags (19 reports), engine (12 reports), unknown or other (12 reports).
Yes. NHTSA has 5 recalls on record for the 2023 Volkswagen Atlas. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.