2004 Volkswagen Touareg Complaint Log

MY 2004 VW TOUAREG HAS BEEN DIAGNOSED WITH PREMATURE FAILURE OF THE FRONT SUSPENSION BUSHINGS. THE VEHICLE HAS NEVER BEEN USED OFF-ROAD. THE VEHICLE HAS 55K MILES ON IT. I BELIEVE THAT THIS IS AN INHERENT DEFECT IN THE POLYMER USED FOR THE BUSHINGS AND IT SHOULD BE REPLACED AT VW'S EXPENSE. VW HAS NOT BEEN RESPONSIVE TO MY REQUEST. I HAVE HAD MANY CARS IN MY LIFE, AND THIS TYPE OF FAILURE HAS NEVER OCCURRED, EVEN WITH UP TO 105K MILES. THE REPAIR IS ESTIMATED TO COST $1700. THIS TYPE OF FAILURE COULD LEAD TO A SERIOUS ACCIDENT BY THE FAILURE OF THE SUSPENSION SYSTEM AND LOSS OF VEHICLE CONTROL. *TR

MESSAGE READS "FAULT-RUNNING GEAR-SUSPENSION-WORKSHOP" SUBSEQUENT CHECK AT DEALERSHIP REVEALED A LEAK IN THE RIGHT FRONT AIR SPRING THAT NEEDS TOTAL REPLACEMENT. WE WERE ADVISED OF"NO SERVICE BULLETINS OR RECALLS" AND THE REPAIR IS AT OUR EXPENSE ($2445.00) SINCE WE WERE NEARLY 3,000 MILES OUT OF WARRANTY. THE VEHICLE HAS NEVER BEEN OFF ROAD, ALL MILE'S ARE HIGHWAY INCURRED. *TR

TL*THE CONTACT OWNS A 2004 VOLKSWAGEN TOUREG SUV. THE CONTACT STATED THAT IMMEDIATELY AFTER THE VEHICLE WAS STARTED, IT WOULD EITHER SHUDDER OR STALL. ALSO, WHEN TRAVELING AT SPEEDS OF 1 MPH AND HIGHER, THE VEHICLE WOULD SHAKE IN BETWEEN SHIFTING GEARS. THE DEALER PERFORMED A DIAGNOSTIC TEST ON THE VEHICLE BUT COULD NOT DUPLICATE THE FAILURE. THE FAILURE CONTINUED TO OCCUR. TO DATE, NO REPAIRS WERE MADE TO CORRECT THE FAILURE NOR WERE THERE ANY RECALLS PERTAINING TO THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 87,850.

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 VOLKSWAGEN TORGUE WITH 31000 FAILURE MILEAGE AT ANY RATE OF SPEED THE TPS MONITORING SYSTEM LIGHT TURNED ON, AND STAYSED ON UNTIL THE VEHICLE WAS RESTARTED A COUPLE OF TIMES. ALSO, THE VEHICLE PULLED TO THE FRONT PASSENGER SIDE AND WAS WEARING OUT THE TIRES AND BRAKES ON THAT SIDE. *AK

THE VEHICLE IS UNDRIVABLE / UNPREDICTABLE WHEN THE AMBIENT TEMPERATURE IS BELOW ZERO (F). THIS PROBLEM WAS OBSERVED FOR 4 DAYS IN FEB. 2004. THE CAR WILL START, BUT SURGES AND BALKS SO BADLY YOU CAN'T DRIVE IT. THIS CONDITION WILL CONTINUE FOR OVER 20 MINUTES. IT WILL RE-OCCUR THE NEXT TIME YOU TRY AND USE THE VEHICLE SO LONG AS THE TEMPERATURE IS BELOW ZERO. THE SAFETY HAZARD IS THAT IT LEAVES YOU STRANDED WHEREVER THIS HAPPENS. THERE'S NOTHING THE OPERATOR CAN DO. VW HAS TRIED 3 REPAIRS: (1) CHANGE THE ENGINE OIL TO SYNTHETIC, (2) & (3) REPROGRAM THE ENGINE COMPUTER TWICE TO SUPPOSEDLY FIX THIS PROBLEM. IT'S NOW 2 YEARS LATER, AND WE ARE EXPERIENCING BELOW ZERO WEATHER AGAIN, AND THE EXACT SAME PROBLEM PERSISTS. MY DEALER IS NOT ABLE TO FIND ANY INFORMATION ON THIS PROBLEM, AND CAN'T GET ASSISTANCE FROM VW. I WILL CONTACT VWOA DIRECTLY AND INITIATE A CASE. FINALLY, IN RESEARCHING THIS PROBLEM, I HAVE FOUND MANY OTHER OWNERS OF THE V6 ENGINE WHO REPORT THIS PROBLEM AND SAY IT'S NEVER BEEN CORRECTED. *JB

2004 TOUAREG-EXCESSIVE WEAR ON ALL 4 TIRES, LESS THAN 20K MILES. *JB

I BOUGHT A 2004 VOLKSWAGEN TOUAREG NEW AND TREATED IT LIKE A BABY. DEALER SERVICE, NEVER OFF-ROAD. AT 80,000 MILES (I COMMUTE 200 MILES PER DAY ON THE FREEWAY) THE ENGINE BLEW. DEALER SAID THAT AFTER THE VEHICLE HAD BEEN PARKED AND TURNED OFF THE FUEL INJECTOR PARTIALLY FILLED A CYLINDER WITH LIQUID GASOLINE. LATER WHEN THE VEHICLE WAS STARTED THE PISTON SLAMMED INTO THE LIQUID AND BLEW THE ENGINE. PARTS ALONE TO REPAIR ARE $15,000. SINCE THE COST OF REPAIRS EXCEEDS THE VALUE OF THE VEHICLE I WON'T BE REPAIRING IT -- IT IS A TOTAL LOSS. *JB

TL* - WHILE TRAVELING 40 MPH ON A STATE ROAD ANOTHER VEHICLE SLID INTO CONTACT'S VEHICLE, IMPACTING THE VOLKSWAGEN ON THE DRIVER'S SIDE FRONT FENDER TO THE BACK OF THE VEHICLE. VEHICLE SPUN AROUND AND THE PASSENGER'S SIDE STRUCK A GUARD RAIL. NONE OF THE AIRBAGS DEPLOYED DURING THE CRASH. A POLICE REPORT AND PICTURES WERE TAKEN. *AK UPDATED 02/06/07. *JB

TL* - THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE VEHICLE WAS PULLING TO THE RIGHT. WHEN THE CAR NEEDED AN ALIGNMENT THE VEHICLE PULLED IN BOTH DIRECTIONS, RIGHT AND LEFT. THE VEHICLE WAS PURCHASED IN AUGUST 2003 , AND THE FAILURE HAS OCCURRED SINCE IT WAS PURCHASED. THERE HAVE BEEN 8 ALIGNMENTS PERFORMED ON THE VEHICLE. THE VEHICLE HAS BEEN SERVICED 25 TIMES, AND THE MECHANICWAS UNABLE TO DIAGNOSE THE FAILURE. DUE TO THE WARRANTY THE DEALER AND VOLKSWAGEN AUTHORIZED THE TIRES TO BE REPLACED ON TWO OCCASIONS FOR UNEVEN WEAR AT 9,000 MILES. THE MANUFACTURER STATED THAT THE VEHICLE SHOULD NOT BE RELEASED FROM THE DEALER IF IT WASN'T REPAIRED. THEREFORE, THEY WERE UNABLE TO ASSIST HIM WITH FURTHER DIAGNOSIS. THE CONTACTWAS REQUESTING THAT VOLKWAGEN PURCHASE THE VEHICLE FROM HIM DUE TO THE ONGOING FAILURE. THE CONTACT LIVED IN A CLIMATE WHERE THE TEMPERATURES WER CONSISTENTLY BELOW ZERO. *AK UPDATED 03/19/07. *JB

AIR BAG RELATED PROBLEM LIGHT COMES ON BECAUSE A WIRE HARNESS IS CHAFFING AGAINST THE BODY. THEN HAD A ACCIDENT THE AIR BAGS DID NOT DEPLOY? THANKS

IF I DRIVE THE CAR FOR ONE HOUR AND TURN THE ENGINE OFF, WHEN TRYING TO RESTART THE ENGINE, THE STARTER WON'T CRANK. AFTER ANOTHER HOUR IT WILL RESET AND RESTART. IN AND OUT OF THE DEALER FOR 7 MONTHS AND SEVERAL REPAIR ATTEMPTS, THE STARTER STILL FAILS TO CRANK. *NM

TL*- THE CONTACT STATED THAT SINCE SHE PURCHASED THE VEHICLE ACCELERATION HAS BEEN SLUGGISH. THE DEALER STATED THAT IT WAS THE NATURE OF THE BEAST, AND THERE WAS NOTHING THAT THEY COULD DO ABOUT IT. THE ENGINE WAS NOT POWERFUL ENOUGH TO SUSTAIN THE WEIGHT OF THE VEHICLE. THE CONTACT OFTEN TOOK THE VEHICLE FOR REPAIRS. NEITHER ROAD NOR WEATHER CONDITIONS HAVE BEEN FACTORS IN THE FAILURE.*AK WHEN ACCELERATING FROM A DEAD STOP, ACCELERATION IS SLOW BUT STEADY, WHEN ACCELERATING WHILE MOVING BETWEEN 40 MPH ACCELERATION IS NON-EXISTENT FOR APPROXIMATELY 3 SECONDS AND THEN TAKES OFF FAST. UPDATED 03/30/07. *JB

ON MY 2004 TOUAREG WITH 12500 MILES ON IT, ALL FOUR TIRES (THAT CAME WITH THE VEHICLE WHEN I BOUGHT IT NEW) ARE COMPLETELY WORN. THE CAR WAS NEVER DRIVEN OFF ROAD. CONTINENTAL TIRES. *NM

I HAVE A 2004 VW TOUAREG....IT IS A WELL KNOW PROBLEM THOUGHT ALL VW SERVICE SHOPS AS IT WAS SENT OUT IN A TSR? I HAVE OWNED MY VW FOR 2 YRS 8 MONTHS, AND HAVE ALREADY ACQUIRED 78000 MILES, I DRIVE EVERYWHERE...LEAVING ME OUT OF WARRANTY DUE TO MILEAGE.....I HAVE EXPERIENCED THE AIRBAG ISSUE THAT YOU HAVE ALREADY REPORTED TO VW...THE DRIVER SEAT BACK AND FORTH MOTION RUNS OVER THE AIRBAG WIRE HARNESS CAUSING IT TO SPLIT THE WIRES CAUSING A COMPLETE AIRBAG FAULT...IT COST ME 425.00 TO HAVE THIS FIXED....12.00 PARTS THE REST LABOR....EVEN THE VW REPAIR PERSON I DEALT WITH ADMITTED THIS IS A KNOW ISSUE BUT NO RECALL HAS BEEN ISSUED.....WHY? IS IT NOT SAFE TO ASSUME THAT YOUR VEHICLE WAS EQUIPPED WITH AIRBAGS TO SAVE YOUR LIFE? IS IT NOT ABSURD TO HAVE YOUR ENTIRE SYSTEM NOT FUNCTION DUE TO A 12.00 PART THAT WAS IMPROPERLY POSITIONED IN THE FIRST PLACE? PLEASE FOR ALL TOUAREG OWNERS ISSUE A RECALL....EVERYONE KNOWS ITS OUT THERE AFFECTING ALL 2004 TOUAREGS....PLEASE DON'T ALLOW ANYONE TO BE INJURED AND KILLED ...OR WAIT UNTIL IT COSTS THEM A WEEK OR TWO OF PAY TO HAVE IT FIXED....THIS EVENT HAS REALLY UPSET ME AND IF IT CAN SAVE JUST 1 LIFE....ISN'T IT WORTH IT?. *JB

DT*: THE CONTACT STATED A WEEK AFTER HAVING THE TRANSMISSION REPLACED BY THE SERVICE DEALER, THE VEHICLE WAS DRIVEN 60 MPH ON THE HIGHWAY, AND THE ENGINE WARNING MESSAGE READ "TURN THE MOTOR OFF IMMEDIATELY", AS THE ELECTRICAL SYSTEM FAILED AND STALLED THE ENGINE. THE CONTACT WAS ABLE TO STEER AND COAST TO A STOP ON THE BREAK DOWN LANE. THE VEHICLE RESTARTED AND STALLED 7 TIMES BEFORE MAKING ONE MILE TO THE CONTACT'S DRIVEWAY. THE SERVICE DEALER PROVIDED A NUMBER TO A TOWING SERVICE. THE SERVICE DEALER DIAGNOSED THE PROBLEM AS AN ALTERNATOR AND ELECTRICAL FAILURE, DUE TO LEAKAGE FROM THE ENGINE WHEN THE ENGINE WAS REMOVED TO REPLACE THE TRANSMISSION. NO EVIDENCE WAS FOUND IN THE GARAGE OR DRIVEWAY, BEFORE OR AFTER THE PROBLEM OR WHILE PARKED IN THE DRIVEWAY WHILE WAITING FOR THE TOW TO THE SERVICE DEALER. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/25/2006 - *NM

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE THE PASSENGER SIDE OR DRIVER'S SIDE HEADLIGHT DARKENED. THERE WERE NO WARNING INDICATORS OR DASHBOARD LIGHTS ILLUMINATED TO INDICATE THERE WAS A FAILURE WITH THE HEADLIGHT(S). EVENTUALLY, THE OTHER HEADLIGHT DARKENED. THE ONLY WAY THE LIGHTS WOULD ILLUMINATE AGAIN IS BY RESTARTED THE IGNITION. THE DEALERSHIP REPLACED A COMPUTER CHIP, CHANGED THE BULBS AND OTHER UNKNOWN REPAIRS WERE MADE, HOWEVER THE PROBLEM STILL PERSISTS. UPDATED 8/14/2006 - THE TIRE WARNING LIGHT ILLUMINATED. THE DEALER REPLACED THE CONTROL UNIT. *NM

DT*: THE CONTACT STATED THAT THE VEHICLE STALLED COMPLETELY WHILE DRIVING AT 5 MPH, AND THE STARTER MOTOR WOULD NOT ENGAGE WHEN THE KEY WAS TURNED TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHERE THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.

I HAVE HAD MY 2004 VW TOUAREG SINCE JUNE 2006 AND HAVE HAD PROBLEM AFTER PROBLEM WITH THE VEHICLE. THE CATALYTIC CONVERTER WENT OUT WITHIN 6 WEEKS OF BUYING THE CAR, THE DRIVE SHAFT HAD TO BE REPLACED, THE AIR CONDITIONING COMPRESSOR HAD TO BE REPLACED, THE BRAKES HAVE HAD TO BE REPLACED AND I AM GETTING ANOTHER "CHECK BRAKE PADS" ERROR AGAIN, THE TIRE MONITORING SYSTEM CONTINUALLY TELLS ME I HAVE A FLAT, THE RADIO AMPLIFIER WAS MAKING A LOUD CRACKING SO THE DEALERSHIP REPLACED A FUSE AND BLEW THE 2 BACK SPEAKERS (WHICH THEY WOULD NOT FIX, HEWLETT VW IN GEORGETOWN, TEXAS), THE AUTO DIFFERENTIAL IS GOING OUT. THERE SEEMS TO BE NO END IN SIGHT FOR REPAIRS. *TR

I'VE BEEN HAVING VARIOUS PROBLEMS WITH THE ELECTRICAL SYSTEM ON MY 2004 VW TOUAREG FROM THE PURCHASE DATE OF 08/19/03. THE ALARM WOULD SOUND, WITHOUT CAUSE, THE DOORS WOULD NOT UNLOCK AND VARIOUS SWITCHES WOULD NOT WORK AT TIMES. ALL OF THE PROBLEMS WERE RANDOM. I BROUGHT THE CAR IN FOR REPAIR SEVERAL TIMES. BUT, THE PROBLEMS WERE NOT FIXED. IN APRIL 2006, MY CAR BATTERY WAS REPLACED BECAUSE IT WAS NO LONGER HANDLING A CHARGE. THE BATTERY CHANGE WAS A WARRANTY ITEM. AFTER THE BATTERY CHANGE, THE ELECTRICAL PROBLEMS BECAME MORE FREQUENT. MY TURN SIGNALS BEGAN TO ACT UP. WHEN I SIGNAL FOR A RIGHT TURN, THE BLINKER WILL CLICK TO THE LEFT ONE TO THREE TIMES, THEN TO THE RIGHT. I TOLD MURRIETA VW ABOUT THE PROBLEM AND BROUGHT THE CAR IN FOR WARRANTY SERVICE ON 06/30/06. THEY COULDN'T FIND A "FAULT CODE" AND COULDN'T MAKE THE CAR DUPLICATE THE PROBLEM. SO, THEY DIDN'T FIX THE CAR. I VIDEO TAPED THE PROBLEM FIVE TIMES, ON TWO DIFFERENT OCCASIONS AFTER THE 06/30/06. I ALSO HAVE TWO DIFFERENT WITNESSES WHO WITNESSED THE PROBLEM. I E MAILED THE VIDEOS TO MURRIETA VW AND SCHEDULED AN APPOINTMENT. I BROUGHT THE CAR BACK ON 07/08. MURRIETA VW WASN'T ABLE TO DIAGNOSE THE PROBLEM. I FEEL THAT THE CAR IS NOW DANGEROUS. IF I WERE TO SIGNAL A RIGHT TURN AT AN INTERSECTION, WITH AN ONCOMING CAR ASSUMING THAT I AM TURNING LEFT BECAUSE OF A DEFECTIVE TURN SIGNAL, I COULD END UP IN AN ACCIDENT. I'M NOT LOOKING FOR SPECIAL TREATMENT FROM VW. I JUST WANT MY CAR FIXED. 2004 VW TOUAREG SERIAL# W V G C M 67 L 04 D 002863. *JB

ON MY 2004 TOURAEG, AFTER TILTING THE FRONT SEATS BACK ALL THE WAY TO THE HORIZONTAL POSITION, THE AIRBAG WARNING LIGHT CAME ON. IT TURNED OUT THAT THE CONNECTORS FOR THE SIDE AIR BAGS GOT DISCONNECTED SINCE THE CABLES ARE TOO SHORT OR ARE NOT MOUNTED RIGHT. I GOT THE CONNECTORS RECONNECTED AND NOW NO LONGER MOVE THE SEATS BACK IN ORDER TO AVOID THIS FROM HAPPENING AGAIN. *NM

VOLKSWAGEN 2004 TOUAREG SPORT UTILITY 4D HAS SERIOUS ALIGNMENT PROBLEMS RESULTING IN PREMATURE TIRE WEAR ON ALL 4 TIRES! FRONT 2 TIRES ARE DOWN TO METAL SHOWING WITH ONLY 19,880 MILES. CAR HAS BEEN IN FOR ALL SCHEDULED SERVICES AND ROTATIONS. ALMOST LOST CONTROL OF CAR WHILE DRIVING! ALSO, PRE-MATURE WEAR OF FRONT & BACK BRAKES & PADS DUE TO THE ALIGNMENT/TIRE PROBLEMS! CONDENSATION ON FRONT WINDSHIELD THAT DEFOGGER DOES NOT REMOVE. FUEL INJECTION RECALL THAT ON SERVICE BULLETIN STATED IT COULD RESULT IN A FIRE IF NOT FIXED! TIRE PRESSURE MONITORING SYSTEM FAILURE, ESP FAILURE, COMPUTER SOFTWARE FAILURE! *NM

DT*: THE CONTACT STATED THE TRANSMISSION DISENGAGED WHILE DRIVING 65 MPH. THE VEHICLE ACTED AS IF IT WAS IN NEUTRAL, REGARDLESS OF THE POSITION OF THE SHIFTER. THE TRANSMISSION WOULD NOT ENGAGE IN ANY POSITION INCLUDING PARK. THE ENGINE CONTINUED TO RUN, BUT THERE WAS NO POWER TO THE WHEELS. AFTER SEVERAL ATTEMPTS TO RESTART, THE TRANSMISSION RE-ENGAGED. THE VEHICLE HAS BEEN TO THE DEALERSHIP FIVE TIMES FOR INSPECTION AND REPAIRS. THEY HAVE REPLACED THE BATTERY, ALTERNATOR, FLASHED THE TRANSMISSION CONTROL MODULE, ENGINE CONTROL MODULE, AND DIFFERENTIAL CONTROL MODULE HOWEVER THE PROBLEM STILL EXISTS. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING FURTHER INSPECTION. THE MANUFACTURER WAS ALERTED. UPDATED 07/25/06. *JB

TIRES KEEP GETTING WORN OUT. *NM

CURRENTLY, VW HAS PUBLISHED TECHNICAL SERVICE BULLETIN 27-05-01 AND 27-05-03 FOR THE TOUAREG RELATED TO BAD GROUND CONNECTIONS AT THE BATTERY AND A FAULTY BATCH OF GROUND/POSITIVE WIRES THAT RUN FROM THE GENERATOR TO THE BATTERY. HOWEVER, VW WILL ONLY REPAIR THE VEHICLE IF THE CAR GOES COMPLETELY DEAD, LEAVING THE DRIVER AND OCCUPANTS AT THE MERCY OF THE ENVIRONMENT THEY ARE STRANDED IN. AS THIS IS A SUV, THE ENVIRONMENT COULD BE ONE THAT POSES A THREAT TO THE WELL BEING OF THE OCCUPANTS. I HAVE OPENED CASE # 60111160 WITH VWOA AND EXPRESSED MY CONCERNS TO DWIGHT HARRISON VW IN SNELLVILLE, GA AND HAVE RECEIVED THE SAME RESPONSE......THE CAR HAS TO HAVE AN EXISTING NO-START CONDITION TO QUALIFY. *NM

I BROUGHT A VOLKSWAGEN TOUAREG. THIS VEHICLE HAS A LOT PROBLEMS WITH THE BRAKE AND ENGINE. SO I FILED A LEMON REQUEST. LAST MONTH, VW ASKED ME TO DROP THIS VEHICLE TO VW DEALER TO INVESTIGATE THE BRAKE PROBLEM. ON MARCH 23, THE VW EXPERT TEST DROVE MY TOUAREG AND HAD AN ACCIDENT BECAUSE THE BRAKES FAILED. THERE IS A POLICE REPORT. *NM THE REAR WIPER MADE A CLICKING NOISE. UPDATED 05/04/06. *JB THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REPLACED THE ENGINE CONTROL MODULE. THE TRANSMISSION CONTROL MODULE WAS UPDATED. UPDATED 06/01/06. *JB

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING AT 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. ALL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE CONTACT WAS UNSURE ABOUT WHAT REPAIRS WERE PERFORMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS UNAVAILABLE.

MY VEHICLE, A 2004 VW TOUAREG LOOSES POWER, THE VOLT METER DROPS TO ZERO AND THEN THE TURN SIGNALS STOP WORKING. ALL THE LIGHTS IN THE VEHICLE DIM AND IF YOU SWITCH THE VEHICLE OFF, IT WILL NOT START AGAIN. THE VEHICLE WAS DRIVE A FEW HOURS EARLIER, WITH NO PROBLEMS. THIS HAS BEEN A RE-OCCURRING PROBLEM WITH THE VEHICLE AT THE DEALERSHIP AT LEAST 5 OR MORE TIMES IN A 2 MONTH PERIOD. *JB

ALIGNMENT: SINCE ITS PURCHASE THE CAR WAS NOT PROPERLY ALIGNED. I TOOK IT TO THE DEALER SEVERAL TIMES, AT THE 5,000 MILES, 10,000 MILES, AND 20,000 MILES SERVICES. IT WAS NOT FIXED AT ALL. THE REPAIR SHEET STATED THAT CAR WAS FIXED TO THE MANUFACTURER'S STANDARDS. AT THE 20,000 MILES SERVICE I REQUESTED THE CAR TO REPAIRED BEFORE I TAKE IT BACK. THE DEALER TOLD ME THAT DUE TO THE UNEVEN TIRES THERE WAS NO WAY FOR THEM TO REPAIR THE ALIGNMENT, AND THAT THE ONLY WAY TO FIX IT PROPERLY WAS TO REPLACE THE TIRES FIRST. I REPLACED THE TIRES AND BROUGHT THE CAR BACK. THE DEALER HAD THE CAR IN THE SHOP FOR THREE DAYS THE FIRST TIME. WHEN I TESTED THE CAR AFTER THE FIRST TIME IT WAS NOT FIXED. I TOOK IT BACK AND HAD A DISPUTE WITH THE TECHNICIAN. WHEN OTHER TECHNICIANS TESTED THE CAR THE DEALER DECIDED TO KEEP FOR REPAIR. THE CAR WAS AT THE SHOP FOR TWO DAYS. WHEN IT WAS FINALLY DONE, THE CAR HAD THE SAME PROBLEM. COMPUTER SYSTEM: LIGHTS AND SIGNALS PERIODICALLY STOP WORKING. GAS SENSOR PERIODICALLY STOPS WORKING FOR DAYS. CD PLAYER. PERIODICALLY SKIPS AND DOES NOT WORK. TRANSMISSION: PERIODIC JERKING WHEN SHIFTING TO LOWER SPEEDS. SCREECHING SOUND COMES FROM THE FRONT RIGHT SIDE AFTER 20 -30 MINUTES OF DRIVING. TIRES WERE WORN OUT AFTER 10,000 MILES.*AK

TWICE IN 18 MONTHS THE ENTIRE FRONT GRILL OF OUR 2004 VOLKSWAGEN TOURAEG HAS FLOWN OFF THE CAR, CRASHED INTO THE WINDSHIELD, AND THEN BOUNCED OFF THE TOP OF THE CAR INTO ONCOMING TRAFFIC. IN BOTH CASES THE MOTORIST, AND IN ONE CASE MOTORCYCLIST HAD TO SWERVE TO AVOID BEING HIT. THE FIRST TIME IT HAPPENED WAS IN SUMMER 2004. WE HAD IT REPAIRED AND VW ASSURED US IT WAS A FREAK INCIDENT, BUT IT OCCURRED AGAIN LAST SATURDAY. BOTH TIMES IT OCCURRED WHEN DRIVING AT HIGHWAY SPEED, BUT CERTAINLY NOT EXCESSIVELY. IT HAPPENED ONCE WHEN I WAS DRIVING, AND ONCE TO MY HUSBAND. THERE WAS NO WARNING AT ALL. THE GRILL DID NOT APPEAR TO BE LOOSE OR MAKING ANY RATTLING NOISES. WE FEEL VERY LUCKY THAT SERIOUS INJURY WAS AVOIDED, BUT ARE CONCERNED THAT THIS IS A RECURRING DEFECT THAT WILL SOONER OR LATER LEAD TO INJURY OR DEATH TO THE PEOPLE DRIVING BEHIND US IN PARTICULAR. *NM

SEVERAL TRANSMISSION FAILURES WHERE THE ENGINE WOULD LOSE POWER AND WOULDN'T SHIFT. *JB

OUR 2004 VW TOUAREG V-8 HAS THE FOLLOWING PROBLEMS DESPITE FIVE TRIPS TO THE DEALER: I) HESITATION DURING ACCELERATION; II) PULLS HARD TO THE RIGHT; AND III) SHIFTS ROUGHLY AT LOW SPEEDS. PAST PROBLEMS INCLUDE: IV) THE LATCH ON THE REAR DOOR BROKE, SUCH THAT IT CAME CRASHING DOWN ON MY WIFE'S HEAD; V) THE REAR SEAT BELT LATCH WOULDN'T WORK; VI) THE CAR SHUDDERED BADLY WHEN YOU TRIED TO MAKE A TURN AT LOW SPEEDS (E.G., WHILE PARKING) AND VII) THE FLAT TIRE INDICATOR WENT ON EVEN THOUGH THE TIRE WAS NEITHER FLAT NOR LOW. WE HAVE AN ARBITRATION SCHEDULED FOR 11/9/05 UNDER CALIFORNIA'S LEMON LAW. *NM

ALIGNMENT ON 2004 VW TOUAREG IS HORRIBLE. TAKEN BACK AT LEAST 3 TIMES AND IT HAS NEVER BEEN FIXED. TIRES ARE NOW SHOT BECAUSE OF THE ALIGNMENT PROBLEMS. COMPUTER KEEPS BEEPING THAT THERE IS A FLAT TIRE WHEN THE AIR PRESSURE IS FINE WHEN CHECKED. TAKEN IN AT LEAST 3 TIMES AND IT STILL HAS NOT BEEN FIXED. SPEAKERS RATTLE AS IF THEY ARE BLOWN....ALSO....NEVER BEEN FIXED. *JB

MY 2004 V6 VOLKSWAGEN TOUAREG FREQUENTLY STALLS AFTER THE ENGINE IS CRANKED. THIS HAS BEEN A PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCT 2004. AFTER CRANKING YOU CAN PRESS ALL THE WAY DOWN ON THE GAS PEDAL BUT THE CAR WILL NOT MOVE AT ALL. AFTER A FEW SECONDS, IT WILL SPUTTER A LITTLE THEN MOVE THEN SPUTTER AGAIN THEN IT WILL DRIVE NORMALLY. THERE IS NO WAY TO TELL WHEN THIS WILL HAPPEN AND I AM CONCERNED THAT IT WILL CAUSE AN ACCIDENT IF I START THE VEHICLE THEN PULL OUT INTO ONCOMING TRAFFIC. *JB

CONSUMER VOLKSWAGEN TOUAREG DRIFTS TO THE RIGHT. *TS *** NO ANSWER REQUIRED*** *SC

VEHICLE HAS AN INCONSISTENT LACK OF THROTTLE RESPONSE. WHEN PRESSING ACCLERATOR YOU MAY GET A RESPONSE, A DELAYED RESPONSE OR NOTHING. PULLING FROM STOP SIGN WITH A SAFE DISTANCE OF ONCOMOING TRAFFIC VEHICLE HESITATED ALMOST CAUSING COLLISION. HAVE BEEN ALMOST REAR ENDED WHEN VEHICLE DID NOT RESPOND TO THROTTLE AT STOP LIGHT.HAS BEEN TO DEALER 3 TIMES WITH NO RESOLUTION.*AK

DUNLOP GRANDTRACK 8000 255X60X17 TIRES ARE WORN TO THE WEAR LINE (ALL4) AFTER 20955 MILES. TIRES ARE ON 2004 VW. TIRES WERE INSPECTED AND SHOW NO PROBLEMS OTHER THAN WEAR. DUNLOP WILL NOT REPLACE, VW HAS NOT REPLACED TIRES. TIRES ON A $42K VEHICLE SHOULD LAST LONGER THAN 21,000 MILES. REPLACEMENT IS EST AT $1154.00

2004 VW TOUAREG WINDSHIELD WIPER SYSTEM. WHEN WIPER IS SET TO WIPE CONTINUOUSLY, WIPER STOPS WHEN VEHICLE COMES TO A FULL STOP, AND WILL NOT BEGIN TO WIPE UNTIL VEHICLE EXCEEDS 5 MPH. DURING HEAVY RAINS, IT IS UNSAFE TO PROCEED TOO 5 MPH WHEN WINDSHIELD WIPER IS NOT WIPING. NO VISIBILITY IN HEAVY DOWNPOUR CONDITIONS, MUST PUT VEHICLE IN FORWARD MOTION TO WIPE AND SEE. ACCIDENT WAITING TO HAPPEN. MANUFACTURER INDICATES THIS IS A "FEATURE" NOT DEFECT! *NM

MY 2004 VW TOUAREG HAS HAD AN ONGOING SAFETY ISSUE SINCE PURCHASE IN JULY OF 2004 WITH REGARDS TO THE TRANSMISSION. WHEN ACCELERATING FROM A STOP OR LOW SPEED THE VEHICLE WILL OFTEN HESITATE WHILE RUNNING THE ENGINE RPMS UP TO 3000-4000 THEN DROP INTO GEAR AND LURCH FORWARD. THE TRANSMISSION ALSO ERRATICALLY SHIFTS FROM FIRST TO SECOND GEAR AND OFTEN HESITATES FOR MORE THAN A FEW SECONDS BEFORE ENGAGING THIS CAUSES A DANGER WHEN MERGING WITH TRAFFIC OR CROSSING INTERSECTIONS. I HAVE CONTACTED THE DEALER AND VOLKSWAGEN OF NORTH AMERICA WITH NO RESOLUTION. *NM

PASSENGER DOOR OPENED GOING DOWN THE ROAD, HANDLE DOES NOT RETRACT SOMETIMES. A LITANY OF ELECTRIC QUIRKS AND EXCESSIVE TIRE WEAR, ALSO JERKY ACCELERATION. *JB

2004 TOUAREG V6 ENGINE HAS BEEN A TORMENT, WITH 40 DIFFERENT PROBLEMS! BUT TWO OF THE PROBLEMS COULD BE CONSIDERED SAFETY CONCERNS! ERADICATE BRAKING WITH LURCHING AND ACCELERATION HESITATION BOTH OF WHICH SET UP AN UNPREDICTABLE DRIVING STYLE! BOTH OF THESE PROBLEMS ARE MAGNIFIED WHEN ATTEMPTING A LEFT TURN. THE DRIVER CAN NOT DEPEND ON A ASSURED PERFORMANCE AT CRITICAL TIMES . A DRIVER MUST HAVE CONFIDENCE THAT HIS OR HER VEHICLE WILL PERFORM WITH ASSURANCE AT ALL TIMES !*JB

I AM HAVING TROUBLE WITH MY VW TOUAREG V6. SINCE THEN I HAVE HAD NUMEROUS VISITS TO THE DEALER FOR FAILURES IN DESIGN. FOOTLIGHT WOULD NOT SHUT OFF WHEN THE CAR WAS OFF DUE TO TRUNK DOOR LATCH BEING BROKEN AT TIME OF PURCHASE. TIRES WERE WEARING FASTER THAN NORMAL AND THE ALIGNMENT WAS BAD. I WAS GIVEN NEW TIRES, HOWEVER, WHEN I ASKED IF THIS COULD HAPPEN AGAIN, I WAS TOLD YES AND THEY WERE UNSURE WHAT VW WOULD DO IN THE FUTURE. TIRE PRESSURE LIGHT GOES ON AND OFF AT ANY TIME. I WAS TOLD THIS WAS A MALFUNCTION THAT HAPPENS WHEN YOU HAVE NUMEROUS COMPUTER OPTIONS. IT CAME ON AFTER A TIRE ROTATION AND OIL CHANGE AND THE DEALER SAID "DON'T WORRY, IT WILL RESET ITSELF AND GO OFF".RADIO HAS MYSTERIOUSLY STOPPED WORKING FOR 24 HOURS AT A TIME. CAR HAS ACTUALLY BEEN DEAD ON TWO OCCASIONS AND HAS LEFT ME STRANDED. I WAS TOLD BY THE DEALER THAT THE BATTERY IN THE TOUAREG CAN'T SUPPORT THE CAR AND THE COMPUTER MODULES. I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE ABOUT THIS AS THE BATTERY WAS FULLY CHARGED. I WAS TOLD THIS WAS A MISTAKE BY VW AND I WOULD HAVE TO LIVE WITH IT. I WAS ALSO TOLD TO NOT DRIVE IN THE CITY AS THIS MAKES THE PROBLEM MUCH WORSE. I WAS TOLD THAT THEY AREN'T SURE HOW THAT HAPPENED, BUT SIMPLY RESETTING THE CAR MADE IT RETURN. CD PLAYER WOULD NOT WORK,CAR WAS "RESET". I FIND THIS CAR TO BE THE BIGGEST JOKE EVER MADE. I UNFORTUNATELY AM OVER THE MILEAGE FOR THE LEMON LAW IN MAINE (I HAVE 27,000MILES ON THE CAR). I REALLY THINK THINGS ARE GETTING WORSE IN MY CAR THE LONGER I HAVE THE THING. MY BIGGEST CONCERN WITH THE CAR IS THAT THERE IS A POSSIBILITY IT COULD STOP WORKING AT ANY MOMENT. I FEEL I SHOULD NOT HAVE TO CARRY A SELF JUMPING SYSTEM IN A PRACTICALLY BRAND NEW $34,000 CAR. I WAS ALSO TOLD BY MY DEALERSHIP WHEN I STATED I WAS THINKING OF SELLING THE CAR, THAT THEY DIDN'T BLAME ME AS THEY HAD HEARD A LOT OF PEOPLE SAY THAT ABOUT THE TOUAREG. YEAH, I FEEL REALLY SAFE WITH THIS CAR. I THINK IT IS TIME SOMEONE DO SOMETHING ABOUT THIS CAR AND VW. *NM

TIRE PRESSURE MONITORING SYSTEM FAILURE (TPMS) NO EVENTS LED TO FAILURE, SYSTEM JUST DISAPPEARED FROM CAR...TELLS ME I HAVE A FLAT TIRE WHEN I DON'T....TIRES LOSING PRESSURE NOW AND ALIGNMENT IS OFF FOR A SECOND TIME AFTER BEING SERVICED, TIRES WEARING INCORRECTLY AND AT A FAST RATE...THERE IS A SERIOUS PROBLEM HERE THAT NEED TO BE INVESTIGATED WITH VW BEFORE ANOTHER FORD/TIRE SITUATION/DEATH HAPPENS TO ALL OF US NOW VW TOUAREG OWNERS. (2004 VW TOUAREG V6 OWNER: BRAND NEW!)*JB

TL*THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE WARNING TONE OF THE TIRE PRESSURE MONITORING SYSTEM SOUNDS INTERMITTENTLY. IN ADDITION, THE HEADLIGHTS FAILED, AND THE VEHICLE PULLED TO THE RIGHT SPORADICALLY AND WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT POSSESSED THE REPAIR INVOICES. THE FAILURE MILEAGE BEGAN AT 100. *AK THE CONSUMER STATED THE FAILURES CONTINUE, SHE HAS HAD MULTIPLE PROBLEMS WITH THIS VEHICLE BRAKE ROTORS REPLACE AT 15,000 MILES, BRAKE PADS HAD TO BE REPLACED AT 18,000 MILES, TWO TIRES REPLACE AT 16,000 MILES, TPS LIGHTS CONTINUE TO GO ON AND OFF BEEN FIXED, FOUR NEW TIRES AT 30,000 MILES. THE CONSUMER STATES THAT THERE HAVE BEEN 9 RECALLS AND TPS LIGHTS STILL IN FAILURE. UPDATE 05/04/07*TR

THE RADIO IN THE 2004 VW TOURAEGG IS EXTREMELY DANGEROUS DUE TO ITS DESIGN WHICH REQUIRES THE DRIVER TO TAKE THEIR EYES OFF THE ROAD TO CHANGE THE STATIONS ON THE RADIO IN A WAY THAT IS UNTYPICAL OF ANY RADIO BEING DESIGNED TODAY. YOU MUST PUSH BETWEEN 4 TO 6 BUTTONS TO GO BETWEEN AM AND FM STATIONS AND FIND THE STATION YOU WANT TO LISTEN TO. IT REQUIRES THE DRIVER TO TAKE THEIR EYES OFF THE ROAD AND BE DISTRACTED FOR WAY TOO LONG. WHEN DOING CITY DRIVING YOU CAN DO IT AT RED LIGHTS BUT ON THE HIGHWAY IT'S VERY DANGEROUS. PLEASE LOOK INTO THIS AND TEST IT IN A TOURAEG - IT CAN'T BE UNDERSTOOD UNLESS YOU GET IN THE CAR. CUP HOLDERS ARE SO SHALLOW THAT CUPS AND BOTTLES GO FLYING OUT AND LAND UNDER THE FEET OF THE DRIVER NEAR THE GAS PEDAL OR GOING FLYING INTO THE PASSENGER FOOT AREA. ALSO VERY DANGEROUS. THE CATEGORIES DON'T REALLY IDENTIFY THIS COMPLAINT BUT I HOPE YOU'LL TAKE IT SERIOUSLY AND CHECK THE CAR. I HAVE BEEN DRIVING FOR ALMOST 40 YEARS AND THIS WAS A "SLEEPER" ISSUE NOT EVIDENT AT PURCHASE BUT IS THE MOST DANGEROUS RIDICULOUS FEATURE I'VE EVER SEEN IN A GOOD CAR. I HAVE BEEN TO THE DEALERSHIP AND THEY TOLD ME TO SIMPLY LISTEN TO ONE RADIO STATION. MY CHILDREN BOUGHT ME AN IPOD TO SOLVE THE PROBLEM AND THE RADIO IS PROGRAMED SO THAT YOU CAN'T USE AN IPOD EASILY EITHER BECAUSE IT DOESN'T ALLOW YOU ACCESS TO UNUSED STATIONS.

DT*: THE CONTACT STATED THAT THERE AUTOMATIC TRANSMISSION WAS NOT OPERATING PROPERLY. WHILE TRAVELING AT HIGHWAY SPEEDS, THE VEHICLE WOULD NOT DOWNSHIFT SMOOTHLY. AS AN ALTERNATIVE PRESSURE WAS APPLIED TO THE BRAKES WHICH IN THE EVENT OF AN EMERGENCY BRAKING SITUATION THE VEHICLE FELT AS IF IT WOULD NOT STOP IN TIME THIS WAS CAUSED BY THE PRESSURE TO THE TRANSMISSION. THIS PROBLEM OCCURS ON A DAILY BASIS. THE VEHICLE WAS AT A DEALERSHIP FOR 3 AND A HALF WEEKS AND THE DEALER DETERMINED THE VEHICLE WAS OPERATING UNDER NORMAL OPERATING STANDARDS. THE CONTACT EXPRESSED THAT THIS IS A SERIOUS SAFETY CONCERN.*AK

DT: VW TOUAREG 2004. THE CONTACT STATES THAT THE AIR BAG SENSOR IS ON; THIS MEANS THE AIR BAGS ARE DISABLED. THE AIR BAGS HAVE BEEN REPAIRED ONCE, BUT IT HAPPENED AGAIN. THE VEHICLE WILL BE TAKEN IN TO A SERVICE DEALER TODAY. ALSO, AT 9,000 MILES ALL FOUR TIRES HAD TO BE REPLACED. THE SERVICE DEALER STATED THAT IT WAS UNUSUAL WEAR FROM THE VEHICLE, AND TO CONTACT THE TIRE MANUFACTURER. *AK *SC

AIR BAG FAULT WARNING LIGHT IS ON. I HAVE NOT HAD AN ACCIDENT OR BEEN INVOLVED IN ANY KIND OF EVENT THAT WOULD CAUSE THIS. SRS ILL.PCO

MY VOLKSWAGEN TOUAREG HAS A "HESITATION" WHEN ACCELERATING AFFECTIONATELY KNOWN IN VW CIRCLES AS "DEATH LAG". MANY TIMES WHEN ATTEMPTING TO ACCELLERATE THE VEHICLE WILL JUST SIT THERE FOR 3-10 SECONDS EVEN IF THE ACCELLERATOR PEDAL IS DEPRESSED ALL THE WAY. THIS HAS NEARLY CAUSED NUMEROUS ACCIDENTS WITH SOME AVOIDED ONLY BY ONCOMING TRAFFIC SWERVING AND SKIDDING TO A STOP WHILE MY VEHICLE SITS STILL IN TRAFFIC.

DT: CONTACT STATE THE TIRES WORE OUT AFTER ONLY 14,000 MILES. THE SERVICE DEALER REALIGNED THE VEHICLE AND REPLACED THE TIRES. THE CONSUMER STATED THERE WERE NO INDICATIONS THAT VEHICLE WAS OUT OF ALIGNMENT UNTIL THE TIRES WORE OUT AND MADE NOISE, AND AT LOW SPEEDS THE STEERING WHEEL VIBRATED. THE TIRES WERE ROTATED AT THE SERVICE DEALER BEFORE THE PROBLEM WITH THE ALIGNMENT BECAME EVIDENT. ALSO, THEY REPLACED A DEFECTIVE STEPPER MOTOR. CONSUMER ASKED THE DEALER IF THIS WOULD BE A RECURRING PROBLEM, AND THEY COULD NOT GIVE HIM A STRAIGHT ANSWER. IT WAS THE RECOMMENDATION OF THE MANUFACTURER, AND WAS FIXED ACCORDING TO VOLKSWAGEN STANDARDS. *AK

MY 2004 V8 TOUAREG IS ABSOLUTELY THE BIGGEST LEMON EVER BUILT. IT HAS BEEN IN THE DEALERSHIP FOR 11 FULL WEEKS THIS YEAR WITH A VARIETY OF ISSUES. THE TWO MOST SIGNIFICANT WHICH HAVE TAKEN VW 5 WEEKS EACH TO IDENTIFY AND RESOLVE ARE THE ELECTRICAL SYSTEM WAS COMPLETELY MALFUNCTIONING AND THE PUMP TO CHANGE THE SUSPENSION HAS A LEAK. VW HAS BEEN COMPLETELY IN THE DARK ON THESE MAJOR PROBLEMS AND ONLY AFTER REPEATED TRIPS TO THE DEALER AND MANY DENIALS FROM VW DID THE ADMIT THAT THIS CAR IS AN OVER ENGINEERED AND POORLY BUILT CAR. *JB