There are 4 owner-reported body & structure complaints for the 2012 Volvo S60in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
SIGNIFICANT ISSUES WITH EXTERIOR BODY PAINT, COMPLAINED TO VOLVO AND SHOWED IT TO DEALER AS PER THEIR ADVISE, DEALER AGREED THAT THIS SHOULD NOT BE THERE WITH LIMITED MILES AND MAINLY LOCAL DRIVING WITH THIS CAR. SCRATCHES ALL OVER THE BODY AND THIS WAS THERE WITH IN 4 YEARS OF CAR AND I HAVE TRIED DETAILING THE CAR MULTIPLE TIMES WITH NO HELP TO REMOVE SCRATCHES. WHILE AT DEALERSHIP, RAN IN TO DEALER EMPLOYEE AND ANOTHER CUSTOMER WITH SIMILAR ISSUE FOR 2012 VOLVO S60. VOLVO REFUSES TO ADDRESS THIS ISSUE SAYING IT'S OUTSIDE WARRANTY. DEALERSHIP TOOK PICTURES AND AGREED THAT THIS IS DUE TO SOME UNDERLYING PAINT ISSUES, THEY WOULDN'T PUT IT IN WRITING AND LET VOLVO MANAGE THE COMPLAINT. NEED SOME HELP TO ADDRESS THIS ISSUE AS IT IS MORE WIDESPREAD THAN VOLVO ADMITS. I JUST NEED PAINT REPLACEMENT AND NOT EXPECTING ANY FINANCIAL COMPENSATION. ATTACHING PICTURES AND CAN PROVIDE MORE IF NECESSARY (REFLECTION DUE TO LIGHT, PLEASE ZOOM IN AND YOU WILL SEE THE 2 INCHES LONG STREAKS AND WHITE SPECKLES ALL OVER). COMPLAINT NUMBER WITH VOLVO USA -ID#200417-000663
INTERIOR ADHESIVE CHROME TRIM DELAMINATING AND VERY SHARP CAUSING A CUT HAND ON THE STEERING WHEEL AND CENTER CONSOLE
DRIVERS SIDE REAR DOOR DISENGAGED WHILE TURNING ONTO THE HIGHWAY ACCESS RODE WITH PASSENGERS IN THE BACK, THE REAR PASSENGER NEARLY FELL OUT OF THE CAR. THE DOOR NO LONGER LATCHES WHICH CREATES A HUGE SAFETY CONCERN, MAKING ME UNABLE TO SAFELY OPERATE THE VEHICLE.
THE CAR WAS PURCHASED NEW FROM AN AUTHORIZED VOLVO DEALER. AFTER LITTLE OVER 12K MILES, THERE IS SEVER PAINT DAMAGE ON THE ENTIRE SURFACE OF THE CAR. THE PAINT APPEARS TO BE BUBBLING FROM UNDERNEATH. REQUIRES $8609.66 TO REPAIR. VOLVO ONLY WARRANTY THE PAINT FOR 12K MILES BUT ADVERTISES THE CAR HAVING 48 MONTH 50K MILES WARRANTY. VOLVO STATES THAT THE CAR MUST BE DRIED EVERY TIME IT GETS WET (INCLUDING WIPING THE CAR DRY AFTER IT RAINS). THEY HAVE GIVEN ME THE FOLLOWING EXCUSES FOR WHY THE PAINT IS DAMAGED: 1) WATER (E.G. RAIN) 2) SPRINKLER WATER 3) ACID RAIN 4) PESTICIDES I HAVE OTHER CARS MUCH OLDER THAN THIS CAR WHICH DO NOT HAVE SIMILAR PAINT DAMAGE. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026