There are 4 owner-reported driver assist & adas complaints for the 2018 Volvo XC60in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
When Pilot Assist's steering assistance is unable to keep the car in the lane, it will disengage without any audible warning nor visual warning (screen flash, popup message,...). The only indication is the 3/4" steering wheel icon at the bottom left of the instrument cluster, changes color from green to grey. It has been behaving this way since the day I purchased the car in early 2018 and continues to behave this way today. The owner's manual makes no mention of any audible or visual warning. The owner's manual can be downoaded at Volvo's website https://volvo.custhelp.com/app/manuals/ownersmanualinfo/year/2018/model/XC60
TL* THE CONTACT OWNS A 2018 VOLVO XC60. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH AN AUTOPILOT AND LANE KEEP SYSTEM. THE SYSTEM REQUIRED THE DRIVER TO OCCASIONALLY TOUCH THE STEERING WHEEL OR IT WOULD PROVIDE TWO WARNINGS. UPON THE SECOND WARNING, THE SYSTEM WOULD SHUT OFF, CAUSING THE DRIVER TO VEER OFF THE ROAD OR INTO ONCOMING TRAFFIC. THE CONTACT TESTED THE SYSTEM AND CONFIRMED THAT THE VEHICLE WOULD SWERVE OFF THE ROAD. THE CONTACT WAS CONCERNED THAT IF THE DRIVER WERE UNABLE TO RESPOND FOR ANY REASON, A CRASH COULD OCCUR. THE MANUFACTURER STATED THAT WHEN THE SYSTEM SHUTS DOWN, THE DRIVER SHOULD BE ALERT TO RESUME CONTROL OF THE VEHICLE. THE MANUFACTURER PROVIDED NO ANSWER FOR THE SCENARIO REGARDING IF THE DRIVER WERE UNABLE TO RESPOND. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2018 VOLVO XC-60. CONSUMER WRITES IN REGARD TO BLIND SPOT MONITOR TURNING ITSELF OFF WITHOUT WARNING. * AS *TR
The contact owns a 2018 Volvo XC60. The contact stated while driving 75 MPH, The Forward Collision Avoidance feature inadvertently activated, and the vehicle stopped abruptly without warning. The vehicle was taken to the dealer and a software update was performed; however, the failure reoccurred. The vehicle was taken back to the dealer however, the mechanic found no cause for the failure. The contact was informed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 13,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026