There are 6 owner-reported electrical system complaints for the 2018 Volvo XC60in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
My air conditioning system failed. The entire dashboard and front seats had to be removed. This included having to replace the A/C evaporator, evacuated A/C refrigerant system, removed center console, removed dshboard and all related components, removed and replaced evaporator, adapter for evaporator, o-rings at expansion valve, reinstalled wiring harness behind dash board and all related clips, Recharged A/C refrigerant system, Additionally, I continually received a power steering disable notification, and parking assist disable notification. This is so frustrating.
Vehicle completely had multiple warning lamps come on while I was driving and it was apparent the computer was failing. Car would not turn off when I moved to turn off the ignition knob. When restarted, car would not shift. Car had to be taken to dealership by tow truck. Dealership notes that water leaked through sunroof over time and accumulated under seats of car, entering into electrical systems. This is also noted by owners of other Volvo cars in public forums.
While driving, the engine will shut off while stopped and fail to restart when the gas pedal is engaged. The car will not turn on, the steering column and brake pedal lock rendering it completely unresponsive to any attempt to restart the vehicle. It has now happened over six times and Volvo has made two attempts to fix it, but it continuously occurs.
THE CONSUMER PURCHASED THE VEHICLE DECEMBER 21,2019 AND IT WAS TOTALED DECEMBER 22,2019. THE CONSUMER HAD THE FEATURE ON THEIR E ON MY VEHICLE THAT CAUSED THE ENGINE TO SHUT OFF WHILE STOPPED AND START UP AGAIN AS THEY PUT THEIR FOOT ON THE GAS. THE VEHICLE FAILED TO RESTART WHEN THEY HIT THE GAS WHILE STOPPED AT A LIGHT ON 27 SOUTH. THE ENDING RESULT WAS AN ACCIDENT FOR WHICH THEIR INSURANCE COMPANY IS BEING PERSONALLY SUED BY THE LIABLE COUPLE THAT HIT THEIR VEHICLE. THEY WERE UNABLE TO TURN THE CAR OFF AND THE STEERING COLUMN AND BRAKE PEDAL WERE LOCKED WHEN THEY ATTEMPTED THIS. THE VEHICLE TURNS ON WHEN THE KEY IS IN THE CAR AND THE BRAKE IS PUSHED WHILE THE IGNITIONS BUTTON IS TURNED. THEY ATTEMPTED THIS MOVE BECAUSE IT IS ALSO HOW THE VEHICLE IS TURNED OFF. THIS WAS UNSUCCESSFUL. WHEN THE VEHICLE'S REPAIR RECORD WAS PULLED IT WAS NOTED THAT A SENSOR FOR THAT DEVICE HAD BEEN REPAIRED PREVIOUSLY. THE CONSUMER STATED THAT THEIR CONCERN IS THAT THE MILEAGE FOR THIS VEHICLE WAS 26000 MILES AND IT WAS A 2018. IT COULD HAVE POTENTIALLY RESULTED IN MORE SERIOUS INJURIES OR DEATH IF THE SITUATION HAD BEEN DIFFERENT. THANK YOU *LN *AS
ON THURSDAY - DECEMBER 19, 2019 I STOPPED AT AN INTERSECTION FOR A TRAFFIC LIGHT. MY VEHICLE HAS AN AUTO STOP/START FEATURE, SO IT WENT INTO STANDBY MODE. WHEN THE LIGHT TURNED GREEN - I PUSHED DOWN ON THE ACCELERATOR AND NOTHING HAPPENED. I LOOKED DOWN AT THE DASHBOARD AND THE CAR HAD SHUT ITSELF COMPLETELY OFF. IN ORDER TO GET MOVING - I HAD TO PUT THE GEARSHIFT INTO PARK, RESTART THE CAR AND THEN PUT THE GEARSHIFT BACK INTO DRIVE AGAIN. AT THAT POINT I PROCEEDED THROUGH THE INTERSECTION AND CONTINUED ON MY WAY. I LIVE IN A COMMUNITY WITH COMMON MAILBOXES, SO EACH DAY ON THE WAY HOME FROM WORK I STOP AT THE MAILBOX, PUT THE VEHICLE INTO PARK, UNBUCKLE MY SEATBELT AND THEN OPEN THE DOOR. SOMETIMES THE VEHICLE REMAINS "ON" AND OTHER TIMES IT SHUTS COMPLETELY OFF. IT OCCURS RANDOMLY. MY POINT IS - THAT PERHAPS THESE TWO CIRCUMSTANCES ARE RELATED. THE LATTER IS JUST AN ANNOYANCE, BUT THE FORMER IS A HUGE SAFETY PROBLEM.
I BOUGH THE CAR IN APRIL 2018 AND IN JUNE 2018 WITH THE CAR HAVING 1200 MILES ON BOARD, WHILE I WAS ON A TRIP 85 MILES AWAY FROM HOME, I'VE EXPERIENCED AN ENGINE FAILURE. AFTER A STOP ON THE TRIP, I PROCEEDED TO START THE CAR AND AFTER A FEW SECONDS OF RUNNING IT, A TICKING NOISE COMING FROM THE ENGINE COULD BE HEARD. ( IT SOUNDED AS IF THE ENGINE WASN'T RECEIVING GAS). WITHIN A MINUTE THE CAR COMPLETED STOPPED. THE ENGINE TURNED OFF ON ITS OWN. I PROCEEDED TO TRY TO TURN THE ENGINE ON A COUPLE OF TIMES BUT THE CAR WOULDN'T COME ON. AT THE THIRD ATTEMPT THE CAR STARTED. AS SOON AS I STARTED TO DRIVE, THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. AFTER CALLING THE VOLVO DEALER SERVICE DEPARTMENT TO SCHEDULE AN APPOINTMENT FOR SERVICE, I WAS ADVISED THAT IT WOULD BE UNSAFE TO DRIVE THE CAR 60 MILES TO THE NEAREST AVAILABLE DEALER. I CONTACTED VOLVO ON CALL BUT BECAUSE THE CLOSEST DEALER WAS ALREADY CLOSED AND A LOANER CAR WAS NOT AVAILABLE, THE CAR WAS TOWNED THE NEXT DAY. THE MECHANIC DETERMINED THAT THE SENSOR TO THE FUEL PUMP NEEDED TO BE REPLACED. I WAS BLESSED THAT THE CAR DIDN'T STOP WHILE DRIVING ON THE FREEWAY OR ANY OTHER ROAD WITH OTHER CARS OR PEOPLE AROUND SINCE THE CONSEQUENCES COULD HAVE BEEN DEADLY.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026