2023 Volvo XC90 Fuel System Problems

The contact owns a 2023 Volvo XC90. The contact stated while driving 65 MPH, the low fuel warning light illuminated and the vehicle decelerated, lost motive power, and stalled. The contact attempted to restart the vehicle, but the vehicle would not restart. The vehicle was towed to the dealer. After several attempts to restart the vehicle, the dealer was able to restart the vehicle and stated that no failure was found. The manufacturer was not contacted. The failure mileage was 1,000. The VIN was not available.

This afternoon for no reason, the car flashed a non-stop message “Drive to workshop. Propulsion system Service urgent.” I drove about 3 minutes at 15 mph to get the car somewhere safe, all the while the engine not turning correctly and could not accelerate safely. This appears to be a VERY common and dangerous issue for Volvo hybrids and there was a recall last year. It clearly did not fix the issue though.

On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to a backlog. The Volvo dealership was finally able to look at the vehicle. They stated "error codes in the computer indicate an internal defect in the high-voltage battery. Even after consultation with Volvo technical support, we cannot avoid removing and opening the battery to replace a part inside the battery." Due to a backlog and waiting for parts, they stated it would be 6 weeks before they could repair. On July 28, 2023, The Volvo dealership repair stated, "the first spare part (for the defective battery) that was delivered was unfortunately defective and had to be sent it back." They will keep us up-to-date. The dealership is aware of the R10198 Recall for the Electronic Control Module.