2020 Acura RDX Complaint Log

2020 ACURA RDX WITH APPROX 6,200 MILES. DRIVING FROM PITTSBURGH, PA TO NEW JERSEY. I REACHED NEW JERSEY AFTER DRIVING FROM PITTSBURGH. THERE WAS MODERATE TO HEAVY RAIN SHOWERS DURING THE DRIVE. THE RAIN ENDED PRIOR TO ME ENTERING NEW JERSEY. I EXITED THE JERSEY TURNPIKE FOR THE ON RAMP TO 195 EAST. I WAS GOING APPROXIMATELY 45 MILES MPH WHEN I PRESSED THE GAS PEDAL TO ACCELERATE SO I COULD SAFELY ENTER TRAFFIC. I COULD FEEL THE ENGINE GIVE WAY AS I PRESSED THE PEDAL. THE CAR DECELERATED AND THE CHECK ENGINE LIGHT ILLUMINATED. I PULLED OFF THE HIGHWAY TO THE SIDE OF THE ROAD AND PUT ON THE FLASHERS. I LET THE CAR RUN AT IDLE. THE CHECK ENGINE LITE WENT OFF SO I TRIED TO ACCELERATE THE VEHICLE WITH NO LUCK. THE ENGINE WOULD REV A LITTLE BUT THE CAR WOULD ONLY ACCELERATE TO APPROXIMATELY 25 MPH. I TRIED THIS MULTIPLE TIMES. I WAS NEAR AN EXIT AND THE VEHICLE WAS ABLE TO MOVE AT A SLOW SPEED SO I DROVE APPROXIMATELY 2 MILES TO A FRIEND'S HOUSE. AGAIN, THE VEHICLE WOULD NOT GO OVER 25 MILES AN HOUR. AFTER REACHING MY FRIEND'S HOUSE, I TURNED OFF THE IGNITION. ABOUT 1 HOUR AND 30 MINUTES LATER I TURNED ON THE VEHICLE. THIS SEEMED TO FIX THE PROBLEM AND I WAS ABLE TO CONTINUE HOME WITH NO FURTHER ISSUES. THE CHECK ENGINE LIGHT REMAINED OFF. ACURA LOOKED AT THE CAR BUT THERE WAS NO RECORD OF THE PROBLEM AND THEY COULD NOT DUPLICATE THE ISSUE. NOT SURE IF IT WAS AN ELECTRICAL ISSUE OR AN ENGINE ISSUE.

I WAS DRIVING ON THE HIGHWAY AND THE CAR SLAMED ON ITS BRAKES BY ITSELF TO A COMPLETE STOP NOTHING WAS IN FRONT OF ME AND ALMOST GOT HIT FROM BEHIND. I CALLED DEALERSHIP SAID WAS A KNOWN ISSUE WITH NO FIX AT THIS TIME.

- 2020 ACURA RDX ASPEC PURCHASED APR2020 NEW - ~2,800 MILES WHEN INCIDENT OCCURRED ON SAT, 4JUL2020 - WAS TRAVELING ON I-10 WEST AT ~70 TO 75 MPH - ATTEMPTED TO PASS A VEHICLE (ON THE LEFT) WHEN CAR LOST ALL ABILITY TO ACCELERATE AND ORANGE ENGINE LIGHT BEGAN TO BLINK IN LOWER LEFT CORNER OF DASHBOARD - I WAS PUSHING ACCELERATOR TO THE FLOOR BUT NO ACCELERATION, NO ENGINE REVVING - VEHICLE SLOWED DOWN TO ~20 MPH BY THE TIME I WAS ABLE WAS ABLE TO GET OVER TO SHOULDER SAFELY - TURNED CAR OFF WAITED ~30 SECONDS TURNED CAR BACK ON AND CAR APPEARED TO FUNCTION PROPERLY - I REPORTED ISSUE TO ACURA DEALERSHIP - SERVICE REP ADVISED THAT THIS IS A KNOWN ISSUE, BUT SERVICE MANAGER SAID HE KNEW NOTHING ABOUT THIS ISSUE - I RESEARCHED ISSUE AND DISCOVERED THAT MY VEHICLE APPEARS TO HAVE EXPERIENCED "LIMP MODE" - AS HAVE MANY OTHER 2019 AND 2020 ACURA RDX MODELS - AT TIME OF INCIDENT WAS USING ADAPTIVE CRUISE CONTROL WITH ONE BAR SPACING BETWEEN VEHICLES, START/STOP WAS ON, COMFORT MODE, ALWAYS USE PREMIUM (93) FUEL, GAS TANK WAS ~1/2 FULL, WEATHER WAS CLEAR ~90 DEGREES - AFTER RESTARTING CAR REALIZED THAT HAD CHANGED TO SPORT+ MODE - AT THIS POINT, I NO LONGER TRUST THE SAFETY OF THIS VEHICLE - THIS COULD HAVE CAUSED A CATASTROPHIC ACCIDENT HAD THERE BEEN A FAST MOVING VEHICLE (E.G. 18 WHEELER) BEHIND ME - UP TO AND INCLUDING DEATH - VEHICLE IS CURRENTLY AT DEALERSHIP FOR ANALYSIS

I PURCHASED A NEW 2020 ACURA RDX IN JANUARY OF 2020. VERY SOON MY WIFE AND I NOTICED THAT FROM TIME TO TIME WHEN SHE WAS SEATED IN THE FRONT PASSENGER SEAT, THE "AIR BAG OFF" LIGHT WOULD REMAIN ILLUMINATED. I WOULD THEN TURN THE CAR OFF AND GENERALLY, UPON RESTARTING THE CAT, THE LIGHT WOULD EXTINGUISH AS DESIGNED, INDICATING THAT THE AIRBAG WAS ARMED AND READY TO PROTECT MY WIFE IN THE EVENT OF A CRASH. SOMETIMES RESTARTING THE CAR WOULD NOT RESOLVE THIS ISSUE AND REPEATED RESTARTING WOULD BE REQUIRED. I TOOK MY VEHICLE INTO THE DEALERSHIP AND AFTER INSPECTION I WAS TOLD THAT THE SYSTEM WAS WORKING AS DESIGNED. I HAVE PHOTOS AND VIDEOS OF THE ISSUE OCCURRING BUT THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. I HAVE TAKEN THE VEHICLE BACK AT LEAST THREE TIMES WITH THE SAME RESULT. I HAVE CONTACTED ACURA CORPORATION WHO BASICALLY TOLD ME TO GO BACK TO THE DEALERSHIP. THEY DEMONSTRATE NO INTEREST IN MY ISSUE. I HAVE SINCE FOUND SEVERAL OTHERS WITH THE SAME ISSUE WHO HAVE POSTED THEIR ISSUE ON THE WEB. I HAVE ALSO NOTED THAT WHEN THE LIGHT REMAINS ON, THE VEHICLE WILL NOT WARN THE PASSENGER THAT THEIR SEATBELT IS NOT FASTENED. *TR

FRONT BRAKES MAKE NOISE AND YOU CAN FEEL THE ABRASIVE RUBBING. I HAVE HAD BOTH THE BRAKE PADS AND ROTORS REPLACED AR APPROX 2500 MILES ONLY TO HAVE THE SYMPTOM REOCCURRENCE ABOUT 500 MILES LATER. DEALER SAYS A TICKET HAS BEEN OPENED WITH ACURA TO REMANUFACTURE BRAKE PADS BUT I HAVE NOT HAD AN UPDATE IN OVER TWO MONTHS I THINK. HAPPENS WHEN APPLYING BRAKES GOING ABOUT 40-45 MPH

AFTER DRIVING ON SECONDARY ROADS FOR AN HOUR, I ENTERED A HIGHWAY. I WAS ACCELERATING ON THE ENTRANCE RAMP AND NOTICED A CAR GOING VERY SLOW IN THE SLOW LANE. I PUT ON MY BLINKER, ACCELERATED MORE AND MOVED TO THE MIDDLE LANE OF THE HIGHWAY. THE CAR IMMEDIATELY WENT INTO 'LIMP MODE', LOSING ALL POWER AND THE CHECK ENGINE WAS BLINKING. I COULD NOT PASS THE CAR THAT WAS GOING ABOUT 30 MPH AND HAD TO APPLY MY BRAKES IN THE MIDDLE OF A HIGHWAY AS TRUCKS WERE BEARING DOWN ON ME. THIS WAS TERRIFYING! I WAS ABLE TO PULL OFF TO THE SIDE AND SHUT DOWN THE ENGINE. AFTER 30 SECONDS I RESTARTED THE CAR AND ALL POWER WAS RETURNED WITH NO CHECK ENGINE LIGHT. THE DEALER COULD FIND NO PROBLEM, BUT HONDA NEEDS TO FIX THIS BEFORE SOMEONE GETS KILLED. *TR

MY 2020 ACURA RDX HAS NOW GONE INTO "LIMP MODE" 4 TIMES SINCE I HAVE PURCHASED THIS CAR. TWICE, I ALMOST WAS INVOLVED IN A ACCIDENT DUE TO THIS SUDDENLY LOSE OF ACCELERATION. IN "LIMP MODE" THE VEHICLE WILL NOT SHIFT GEARS AND YOU ARE FORCED TO TRY TO SLOW DOWN AND MOVE OVER TO A SAFE PLACE. YOU MUST THEN TURN OFF THE VEHICLE ~ WHICH SO FAR HAS RESET WHATEVER ISSUE HAPPENS AND THEN YOU ARE ABLE TO DRIVE NORMALLY AGAIN. MY VEHICLE ONLY HAS 15,000 MILES ON IT. IN ALL INSTANCES I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 60 - 65 MILES PER HOUR, WITH WET ROAD CONDITIONS AND WAS ATTEMPTING TO PASS A SLOWER MOVING VEHICLE. WHEN PRESSING DOWN TO ACCELERATE, THE VEHICLE TRIES TO DOWNSHIFT, BUT IT PAUSES AND THE ENGINE LIGHT COMES ON ~ (LIMP MODE). I LOOSE ANY ACCELERATION AND AM FORCED TO TRY TO SAFELY MOVE OVER TOWARD THE EMERGENCY LANE TO TURN OFF THE VEHICLE TO GET IT TO RESET. SO FAR, THIS HAS AT LEAST ALLOWED ME TO CONTINUE ON MY TRAVELS. BUT THIS IS VERY ALARMING AND DANGEROUS, ESPECIALLY IF YOUR ON A TWO LANE ROAD TRYING TO PASS A SLOWER VEHICLE. *TR

I RECENTLY LEASED 2020 ACURA RDX BASE MODEL SUV. I HAVE NOTICED FREQUENT UNEXPLAINED DECELERATION WHEN ON HIGHWAY, PROBABLY OCCURS AT LEASED ONCE EVERY TIME I DRIVE AT HIGHWAY SPEEDS. I HAVE CONTACTED ACURA OF PLEASANTON VIA THE SALES ASSOCIATE I HAVE DEALT WITH FOR THE PAST SEVERAL YEARS, DESCRIBED THE PROBLEM. HAVE NOT RECEIVED RESPONSE, AND IT DOES NOT APPEAR THAT A RECALL ON THIS MODEL HAS BEEN ISSUED, SO I AM IS CONTACTING THE COMPANY DIRECTLY. IN RESEARCHING THE ISSUE ONLINE I FIND THERE HAVE BEEN AT LEAST 40 COMPLAINTS TO THE NHTSA REGARDING EXACTLY THE SAME ISSUE. MANY OF THE COMPLAINTS HAVE INCLUDED PRIOR VISITS TO ACURA DEALERS FOR REPAIRS, BUT WHAT WAS DONE DID NOT SOLVE THE PROBLEM. SO APPEARS ACURA IS AWARE OF THE ISSUE ALSO THAT IT COULD BE A SAFETY FACTOR, BASED ON REPORTS IN THE COMPLAINTS. I HAVE NOT HAD AN INSTANCE WHERE SAFETY WAS INVOLVED - YET - BUT I CAN SEE THE POTENTIAL FOR A DANGEROUS SITUATION, WHEN MY RDX DECELERATES, THERE IS NOTHING I CAN DO, THE VEHICLE IS UNRESPONSIVE FOR A PERIOD OF TIME, WHICH COULD LEAD TO AN ACCIDENT. I HAVE RECEIVED MAILINGS FROM A LEGAL GROUP URGING ME TO FILE, THEY INDICATE THAT MY RDX IS SUBJECT THE 'LEMON LAW'. I AM ALSO AWARE FROM SEARCHING THE INTERNET THAT MORE THAN ONE CLASS ACTION SUIT HAS BEEN FILED BY RDX OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T SEE THE POINT OF TAKING VEHICLE IN FOR SERVICE SINCE OTHERS REPORT THE PROBLEM DOES NOT GET RESOLVED, AND ACURA DOES NOT SEEM TO HAVE SOLUTION FOR DECELERATION ISSUE.

RDX FWD WITH 1300 MILES. NOTICED CLICKING AND GROUNDING METAL NOISE WHILE APPLYING BRAKES. AFTER RESEARCHING INFORMATION PROVIDED ON LINE THIS IS ONGOING PROBLEM WITH RDX'S THAT ACURA IS ALLEGEDLY WORKING ON THE PROBLEM . I AM AFRAID THIS IS SERIOUS BRAKES SAFETY ISSUE . IT'S A ON GOING PROBLEM WHEN DRIVING AND APPLYING BRAKES.

I BOUGHT A BRAND NEW 2020 ACURA RDX. AFTER A FEW MONTHS, AT 1210 MILES I STARTED HEARING A SQUEALING, GRINDING NOISE WHILE APPLYING THE BRAKES UNDER MODERATE USE .THE BRAKES HAVE BEEN SERVICED OR REPAIRED 5 TIMES AT TWO DIFFERENT ACURA SERVICE CENTERS. THE NOISE SEEMS TO GO AWAY FOR A BIT BUT ALWAYS COMES BACK. ACURA CORPORATE HAS ADVISED FOR THESE MAKES AND MODELS THAT CAME OFF THE PRODUCTION LINE AT A CERTAIN TIME ALL HAVE THIS SAME ISSUE. THEY ARE SUPPOSEDLY WORKING ON A SERVICE BULLETIN TO FIX IT. THEY CLAIM THE NOISE IS NOT AN INDICATION OF ANY SAFETY CONCERN. MY NEW PREMIUM VEHICLE IS SITTING IN THE DRIVEWAY AS I HAVE CONCERNS DRIVING IT DUE TO CONTINUAL BREAKING NOISES. ACURA WAS WELL AWARE OF THESE ISSUES AND CONTINUED TO SELL THE VEHICLES TO CONSUMERS.

WHILE THE VEHICLE IS IN MOTION THE SUSPENSION / FRONT DAMPERS ARE MAKING CLUNKING AND POPPING NOISES EVERY TIME YOU GO OVER A BUMPS, POTHOLES OR TURN ON UNLEVELED ROAD. THE SUSPENSION PARTS WERE REPLACED BY THE DEALERSHIP AND THE NOISE HAS GOTTEN MORE PROMINENT. *TR

ACURA RDX FRONT BRAKES MAKING GRINDING NOISE TOOK TO DEALER WITH 1000 MILES ON VEHICLE THEY CHANGED FRONT PADS GRINDING NOISE RETURNED ,BACK TO DEALERSHIP THEY CHANGED FRONT BRAKE ROTORS AT 1200 MILES. I AM AFRAID FOR MY WIFE WHO DRIVES THE VEHICLE THAT IT'S UNSAFE

I PURCHASED A 2020 RDX A SPEC PACKAGE VEHICLE AND ALMOST IMMEDIATELY STARTED EXPERIENCING A HESITATION OR SLIPPING OF THE TRANSMISSION SENSATION. IT IS INTERMITTENT BUT HAPPENS WHEN COMING TO A COMPLETE STOP AND THEN TRYING TO PULL ONTO STREET, FREEWAY OR TRAFFIC FROM A COMPLETE STOP. I HAVE HAD THE VEHICLE INTO THE DEALERSHIP BUT THEY REFUSE TO ACKNOWLEDGE ANYTHING BECAUSE THE MANUFACTURER HAS NOT POSTED ANY VEHICLE PROBLEMS OR RECALLS. THE DEALERSHIP SAYS THERE IS NOTHING WRONG WITH CAR BASED ON THE "COMPUTER CHECKS" RUN ON THE VEHICLE. THE PROBLEM IS BECOMING INCREASINGLY WORSE AND I AM BECOMING CONCERNED ABOUT AN ACCIDENT BECAUSE OF THE HESITATION CAUSED WHEN TRYING TO PULL INTO TRAFFIC.

This is the second complaint I have filed with the NTSB. The transmission in my 2020 Acura RDX feels as if it is slipping. From a complete stop to trying to advance the call forward, the engine will act as if it cannot find first gear and then will "jump". This does not happen all the time but is frequent enough to garner my attention. This problem started immediately after I purchased the car. I have brought it to the attention of the Acura dealer multiple times but the refuse to deal with it because they say the NTSB has not issued any recalls for this particular problem.

VEHICLE HAS A HIGH PITCH SQUEAL FROM BOTH THE FRONT BRAKES AT LOW SPEED.

WE HAVE A 2-MONTH OLD 2020 ACURA RDX. WE PURCHASED THE CAR ON OCTOBER 21ST, 2019. IT HAS APPROXIMATELY 1,500 MILES ON IT AT THIS TIME. WE WERE TRAVELING SOUTHBOUND AT APPROXIMATELY 45 MILES PER HOUR. WE WERE ON A 4-LANE ROAD. AS WE APPROACHED A RAILROAD CROSSING, OUR CAR CAME TO AN ABRUPT AND FORCEFUL HALT IN THE MIDDLE OF THE STREET. THE RAILROAD TRACKS ARE NOT ROUGH AND WE HAD NOT APPLIED THE BRAKES AT ALL. THE LIGHTS WERE NOT FLASHING AND THERE ARE NO GATES AT THIS RAILROAD CROSSING. WE WERE SHOCKED AS THIS WAS COMPLETELY UNEXPECTED. WE ARE WORRIED THAT SHOULD THIS HAPPEN WHEN WE'RE DRIVING IN SNOW OR RAIN, WE MAY LOSE CONTROL OF THE VEHICLE. ALSO, IF THIS SHOULD HAPPEN WHEN WE'RE BEING FOLLOWED BY ANOTHER CAR, IT WILL CERTAINLY RESULT IN AN ACCIDENT. WE HAVE PHOTOGRAPHIC EVIDENCE AND ALSO A DASH-CAMERA VIDEO OF THE INCIDENT AVAILABLE UPON REQUEST.

BRAKES DEFECTIVE. NEW 2020 ACURA RDX AT APPROX 1100 MI BRAKES STARTED LOUDLY GRINDING/SQUEALING DURING STOPPING. TOOK IN FOR SERVICE AND WAS ADVISED IT WAS A KNOWN ISSUE WITH 2020 RDXS AND THEY WOULD PERFORM A 2019 TECH BULLETIN FIX. AUTO WAS FINE FOR 2 MONTHS AND STARTED AGAIN AT 2100 MI. RETURNED TO DEALER AND WAS TOLD THEY WERE AWARE OF ISSUE AND THERE WAS NO FIX BUT IT WASN'T A SAFETY ISSUE. THEY WOULD CALL IF ACURA EVER DETERMINED THE PROBLEM AND A FIX. CAR NOW ONLY HAS 2400 MI BECAUSE WE ARE AFRAID TO TAKE ON A HIGHWAY GOING OVER 40 MPH BECAUSE OF SAFETY. CAR WAS SOLD BRAND NEW WITH A KNOWN BRAKE DEFECT. CLAIM WAS FILED DIRECTLY WITH ACURA AND THEY ADVISED THEY DON'T HAVE A FIX BUT ENGINEERS ARE WORKING ON IT. THIS IS UNACCEPTABLE BECAUSE WE HAVE A $49,000 CAR SITTING IN THE DRIVEWAY BECAUSE WE ARE AFRAID TO DRIVE IT FURTHER THAN A FEW MILES. ACURA DID NOT TELL US WHAT THE PROBLEM IS BECAUSE WE DON'T THINK THEY KNOW OR THEY WOULD BE ABLE TO HAVE A FIX.

POWER LIFT GATE MAKES A POPPING NOISE WHEN OPENING HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/POWER-LIFTGATE-MAKES-POPPING-NOISE-WHEN-OPENING-983782/

ON OCT 31 2019 WE PURCHASED THE 2020 RDX ADVANCE AND THE PASSENGER FRONT SEAT AIRBAG LIGHT OFF HAS BEEN SPORADICALLY STAYING ON WHEN MY WIFE IS SITTING IN THE PASSENGER SEAT. WHICH INDICATES THE AIRBAG IS NOT ARMED ON THAT SIDE. LUCKILY WE HAVE BEEN TAKING PHOTOS OF THE SWITCH COMING ON WITH HER SITTING IN THE SEAT. THEY SAY ITS A WEIGHT ISSUE WHICH IS UNACCEPTABLE. IF YOU TURN THE CAR OFF THE AIRBAG LIGHT RESETS TO OFF WHEN SHE IS SITTING IN THE CAR. IF THE CAR IS RUNNING AND YOU PICK UP A PASSENGER THE AIRBAG LIGHT DOES NOT TURNOFF. DEALER RESPONDED IT BEING A WEIGHT ISSUE AND THAT THE SENSORS ARE DIFFERENT BETWEEN THE DRIVER AND PASSENGER. THIS IS UNACCEPTABLE SAFETY ISSUE.

WHILE DRIVING AT APPROX. 75MPH ONE RAINY EVENING THE ENGINE LOST POWER, AND WOULD NOT MAINTAIN SPEED. AFTER MITIGATING ONCOMING TRAFFIC FROM BEHIND I WAS ABLE TO GET OVER 3 LANES TO THE SHOULDER AND TURN THE VEHICLE OFF. AFTER RESTARTING THE IGNITION, THE VEHICLE RESUMED WITH NORMAL POWER.

TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED FOR AWHILE, THE BRAKES WOULD SQUEAK WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED THE DAY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS INFORMED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE CONTACT DRIVING IN A WET ENVIRONMENT. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER DUE TO THE SOUNDS COMING FROM THE ROTORS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECORDED THE SQUEAKING SOUND AND PLAYED IT FOR THE DEALER TO HEAR. SINCE THE DEALER COULD NOT DUPLICATE THE NOISE, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CALLED AND DIRECTED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 780. *DT CURRENT STATUS CONSUMER STATED ROTORS AND BACK BRAKES WERE REPLACED, BUT NOISE STILL REMAINS. DEALER IS WORKING ON FIXING THE NOISE DUE TO SURFACE GLAZE.*JB

FROM THE DAY I TOOK DELIVERY OF MY 2020 RDX ADVANCE IN AUGUST, I'VE BEEN COMPLETELY CRAZY ABOUT IT. NOW, HOWEVER, I'M FEELING SAD AND DISILLUSIONED, BUT MORE IMPORTANTLY, I DON'T FEEL 100% SAFE DRIVING IT. RECENTLY, AFTER SPENDING A FEW WEEKS IN GEORGIA, WE WERE DRIVING BACK HOME TO NORTHERN VIRGINIA ON I-85N IN NORTH CAROLINA. IT WAS AND HAD BEEN RAINING STEADILY THE ENTIRE TRIP. THERE WAS MODERATE/HEAVY TRAFFIC MOVING AT SPEEDS BETWEEN 60-75/80 MPH. SOMEWHERE JUST SOUTH OF CHARLOTTE, THE CAR SUDDENLY STARTED SLOWING DOWN, EVEN THOUGH I WAS PRESSING THE ACCELERATOR! IT WAS BARELY MOVING IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT WAS BLINKING AND THE ENGINE WAS RATTLING AND SPUTTERING. I IMMEDIATELY TURNED ON THE HAZARDS AND STARTED CROSSING THE TWO FAR RIGHT LANES TO GET OVER TO THE NARROW SHOULDER. TERRIFYING. FORTUNATELY, WE WERE ONLY ABOUT A 1/4 MILE FROM AN EXIT. WE SLOWLY MADE IT ON THE SHOULDER TO ONE OF GAS STATIONS THERE. AFTER CHECKING THE SUPPORT SECTION IN THE APP AND CALLING A TECH AT MY HOME DEALERSHIP, I SHUT THE CAR OFF AND LET IT SIT FOR ABOUT 15 MINUTES. IT STARTED AND WE WERE ABLE TO FINISH THE TRIP WITHOUT FURTHER INCIDENT. WE MADE IT HOME SAFELY, BUT THE REMAINING SIX HOURS OF THE TRIP WERE MENTALLY EXCRUCIATING. WE DROVE AS SLOWLY AS SAFELY POSSIBLE IN THE RIGHT LANE. I COULDN'T GET IT OUT OF MY HEAD THAT IT COULD HAPPEN AGAIN AT ANY MOMENT. AND, I CAN'T SAY IT HASN'T CROSSED MY MIND THAT I WON'T BE ABLE TO GET OVER THAT EXTENDED FEELING OF UNCERTAINTY WHILE DRIVING IT. AT LEAST, NOT FOR NOW. I TOOK IT TO THE DEALER ON 11/25/19. THEY SAID THEY COULD NOT DUPLICATE THE ISSUE, AND THAT THERE WERE NEITHER ERROR NOR FAULT CODES STORED. I HAD BEEN HOPING THEY WOULD GIVE ME SOME EXPLANATION AND REASSURANCE THAT EVERYTHING IS FINE. I WANTED TO FEEL 100% THAT THE CAR IS STILL SAFE TO DRIVE, BUT I'M NOT FEELING THAT NOW.

I DRIVE A 2020 ACURA RDX HAVING 1,840 MILES. WHILE DRIVING ON THE HIGHWAY ON TWO SEPARATE OCCASIONS (APPROXIMATELY SEVERAL MONTHS APART), MY CAR HAD SUDDENLY DECELERATED. MY FOOT WAS NOT ON THE BREAK AT ALL. THE CAR WOULD NOT ACCELERATE WHEN APPLYING MY FOOT ON THE ACCELERATOR. FORTUNATELY THERE WAS STILL ENOUGH FORWARD MOTION IN THE CAR FOR ME TO BE ABLE TO PULL OVER TO THE SIDE WITHOUT INCIDENT. AFTER A FEW SECONDS, I STEPPED ON THE ACCELERATOR AGAIN AND THE CAR HAD RETURNED TO NORMAL OPERATION. I BROUGHT THE CAR IN TO THE DEALERSHIP FOR SERVICE. THEY COULD NOT FIND OR DUPLICATE THE PROBLEM RELATED TO MY EXPERIENCES. I GAVE THEM COPIES OF MY INTERNET SEARCHES SHOWING OTHER DRIVERS' COMPLAINTS HAVING SIMILAR "LIMP MODE" EXPERIENCES. THE DEALERSHIP CLAIMED THEY ARE NOT AWARE OF THIS PROBLEM AND OF ANY COMPLAINTS. I FIND THIS RESPONSE ABSOLUTELY FRUSTRATING BECAUSE THE SAFETY OF MY FAMILY AND FRIENDS ARE AT STAKE. FOR NOW, I AM LIMITING MY DRIVING TO WHAT IS ONLY NECESSARY UNTIL THIS DEFECT IS RESOLVED. I AM ALSO CONSIDERING OTHER OPTIONS.

ON OCTOBER 30, 2020 I LEASED A 2020 ACURA RDX (AWD TECH) FROM SPRINGFIELD ACURA, 243 ROUTE 22 E, SPRINGFIELD, NJ 07081. ON NOVEMBER 11, 2019, I BOUGHT THE CAR BACK TO SPRINGFIELD ACURA. I WAS HEARING A SCRAPING, CRUNCHING NOISE FROM UNDER THE FRONT OF THE CAR WHEN GOING OVER BUMPS. THE TECHNICIAN DIAGNOSED AND DISCOVERED THE NOISE WAS COMING FROM THE FRONT SUSPENSION AND MADE NECESSARY REPAIRS (A COPY OF SERVICE REPORT IS ATTACHED). A FEW DAYS LATER THE NOISE RETURNED AND AGAIN I BOUGHT THE CAR TO SPRINGFIELD ACURA ON JANUARY 6, 2020. ACCORDING TO THE SERVICE REPORT (A COPY OF WHICH IS ATTACHED): . . . 'THERE IS NO FIX FOR THE CURRENT ISSUE . . .'. AS OF THIS DATE, THE CAR STILL IS MAKING THE SAME SCRAPING, CRUNCHING NOISE. I PURPOSELY LEASED A NEW VEHICLE IN ORDER TO AVOID SPENDING TIME AND MONEY ON REPAIRS. THIS VEHICLE IS BRAND NEW AND HAS BEEN SERVED TWICE AND STILL NOT FIXED. TAKING TIME TO BRING THE CAR BACK TO THE DEALERSHIP HAS CAUSED UNDUE HARDSHIP THE CAR I LEASED FROM SPRINGFIELD ACURA HAS A KNOWN DEFECT AND WAS NOT DISCLOSED TO ME AT THE TIME OF MY LEASE OF THE VEHICLE. SPRINGFIELD ACURA SHOULD BE OBLIGATED TO REPLACE MY CURRENT VEHICLE WITH ANOTHER NEW 2020 ACURA RDX (AWD TECH) AFTER IT HAS BEEN DEEMED THAT THE SAME PROBLEM DOES NOT EXIST.

TL* THE CONTACT OWNS A 2020 ACURA RDX. WHILE THE CONTACT WAS PASSING A VEHICLE ACCELERATING AT 45 MPH, THE VEHICLE SUDDENLY LOST POWER AND THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WENT INTO LIMP MODE AND SLOWED DOWN TO ONLY 10 MPH. WHEN THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY AND WAS ABLE TO BE DRIVEN HOME. THE SAME FAILURE OCCURRED RANDOMLY ON AN EARLIER MODEL VEHICLE. THE CONTACT SCHEDULED AN APPOINTMENT WITH ACURA OF AUGUSTA (1760 GORDON HWY, AUGUSTA, GA 30904, (706) 737-5200). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 3,400.

BRAKES WERE MAKING A SCRAPING NOISE WHEN APPLIED. VEHICLE HAD 2,679 MILES. TOOK IT TO FOUNTAIN ACURA IN ORLANDO FOR INSPECTION. DEALER REPLACED PADS AND ROTORS ON FRONT NO CHARGE. DEALER ALSO STATED THAT THERE WAS A POSSIBLE MATERIAL DEFECT AT THE FACTORY.

TYPICALLY ONLY IN COLD MONTHS, BRAKES SQUEAL EXTREMELY LOUDLY AND FEEL LIKE THEY ARE GRABBING, ESPECIALLY IF DOWNHILL (AND IT CAN BE AT LOW SPEEDS AND MINOR DECLINES). THE OCCURRENCE HAPPENED WITHIN 2-3 WEEKS OF PURCHASE AND WAS REPORTED TO DEALER. DEALER FOUND NO EVIDENCE OF ISSUES. TOLD TO REPORT TO CLIENT SERVICES AND WAS TOLD WORKING ON SOLUTION. NOW TOLD DEALER WILL NEED TO RESOLVE IF THERE'S ISSUES. ISSUE OCCURS AT ANY RATE OF SPEED AND DISSIPATES, FOR MOST PART, AFTER DRIVING AWHILE BUT WILL RETURN WITHIN 30 MINUTES OF CAR-BEING TURNED OFF.

TYPICALLY ONLY IN COLD MONTHS, BRAKES SQUEAL EXTREMELY LOUDLY AND FEEL LIKE THEY ARE GRABBING, ESPECIALLY IF DOWNHILL (AND IT CAN BE AT LOW SPEEDS AND MINOR DECLINES). THE OCCURRENCE HAPPENED WITHIN 2-3 WEEKS OF PURCHASE AND WAS REPORTED TO DEALER. DEALER FOUND NO EVIDENCE OF ISSUES. TOLD TO REPORT TO CLIENT SERVICES AND WAS TOLD WORKING ON SOLUTION. NOW TOLD DEALER WILL NEED TO RESOLVE IF THERE'S ISSUES. ISSUE OCCURS AT ANY RATE OF SPEED AND DISSIPATES, FOR MOST PART, AFTER DRIVING AWHILE BUT WILL RETURN WITHIN 30 MINUTES OF CAR-BEING TURNED OFF.

BRAKES MAKE A CONTINUOUS HIGH PITCH SQUEAL NOISE WHEN ENGAGED FOR APPROXIMATELY 2 MILES EVERY TIME I START DRIVING MY CAR REGARDLESS OF WEATHER. STERLING ACURA REPLACED THE BRAKES AND ROTORS BUT THE ISSUE REMAINED. HONDA SAYS THEY ARE AWARE OF THE ISSUE BUT DO NOT KNOW WHAT IS CAUSING IT. THEY REASSURED ME THIS IS NOT A SAFETY ISSUE WHILE TELLING ME THEY DO NOT KNOW WHAT IS CAUSING IT OR HOW TO FIX IT. I FEEL UNSAFE DRIVING MY BRAND NEW 2020 ACURA RDX ASPEC.