2022 Acura TLX Steering Problems

Subject: Vehicle Data Submission for Investigation DP26001 To the Office of Defects Investigation (ODI), I am submitting maintenance data for my Acura TLX Type S (VIN: [ВСТАВ ТУТ VIN]) to assist with the ongoing DP26001 investigation regarding the AWD Transfer Case (PTO) splines. The vehicle is a US-specification model currently operated in [XXX] . Maintenance Facts: At 29,000 km (18,000 miles): PTO fluid was changed. Metallic debris was observed in the fluid. At 43,000 km (26,700 miles): PTO fluid was changed again. Silver metallic shavings and "glitter" were clearly present. A magnetic drain plug was installed during this service to capture further debris. Symptoms: The vehicle experiences harsh downshifts and mechanical clunking at low speeds in traffic. I am providing this to ensure the failure rate is accurately tracked globally. Please add this VIN and data to the DP26001 file. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When I was driving as low speed, all the dashboard lights began blinking on the dashboard while I was driving. The steering wheel began to get stiff and I had a hard time turning it. I pulled into a parking lot, with much difficulty trying to steer into it and the steering wheel locked completely. I turned the car off and back on and all the lights went off and the dashboard looked normal. I then drove home without any other incident. I wish I had taken a picture of the dashboard to show the dealer. Hopefully it won't happen again.

I got new tires and an alignment performed and ever since the car has pulled to the right. The car has been to the dealer for 6 alignments due to the car veering to the right. They swapped the wheels from another car to ensure it wasn’t the new tires and the problem still occurred. As soon as I let go of the wheel it pulls to the right no matter if it’s a crowned road or not. Each time the alignment is completely off from the last time it had it performed. I took it to 3 different dealers and they all suggested throwing parts at it (replacing the rear subframe for $3000 or a front driver strut for $1400) telling me that they don’t know if it’d fix it or not.

My husband and I have a 2022 Acura TLX (purchased new) that was issued a safety recall. We brought the car into the dealership in April to fix the problem. Two weeks later, the car completely malfunctioned- every warning light went off at the same time, and the car completely lost control. Steering, brakes, power/gas, everything went out. During this second visit, the dealership replaced the PCM. Last night, the exact same issue happened. My husband was thankfully near home, but if he was on a highway, he could've easily been killed. Again, everything in the car went out- steering, brakes, power- and he had zero control of the car. The car was towed a couple hours ago to the dealership (third time since initial visit in April), and the service manager said, "This has never happened before..." and had no answers. This is an extremely high risk situation, and we do not feel safe getting into this car when the dealership/manufacturer is clearly not able to fix their own safety recall.

All the dashboard lights began blinking on the dashboard while I was driving about 30mph. The steering wheel began to get stif. I pulled over immediately and the steering wheel locked completely. I turned the car off and back after about 10 min and I was able to drive home. Luckily I was only 5 minutes away. I took it to the Acura dealer and after it was inspected they said it had to do with the steering however nothing was replaced or fixed. They advised me to let them know if it happens again. This is the first time it occurs however I’m afraid to drive this car especially on the freeway if the same incident occurs it can cause a major accident.