NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2003 BMW X5. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Wiring dash fire. Heavy smoke from dash and vehicle completely in flame in minute. My son sent me a recording while it was happening, he did no know what to do or what was happening.
The contact owns a 2003 BMW X5. The contact stated the vehicle was parked, while entering the vehicle he noticed the dashboard was melted, which was caused by a fire that occurred independently. The contact stated he reviewed a camera that was near the location of the vehicle and saw the fire occur on the video. The contact did not call the fire department to report the incident. The contact stated no one was injured nor sought medical attention. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 137,000.
My 2003 BMW X5 was parked outside of my house, turned off and not driven for hours and burst into flames consuming the whole dashboard, fire department said that fire was due to some electrical problem with car, very scary please help could of killed my family the incident was recorded on home surveillance footage, but I cannot upload because of size
LH - Driver side seat caught fire and melted through seat material and melted onto my coat. there are burn marks / holes through the seat due to the heater malfunction/ short. My coat was also ruined with plastic melted onto it from the seat.
The windows keep getting stuck. Not just one but both. We have replaced the windows 3 times. The window regulator keeps getting wound up in the gear. The motor in the window has to keep getting replaced. This is causing the window to get stuck or tight. Which ever you choose to call it. when it gets this way it causes the window to pop the crack or break. This has happened twice. my BMW is still in good shape all but the 2 front windows. This needs to be addressed.
2003 BMW X5 INVOLVED IN A ACCIDENT. HIT BY ONCOMING TRAFFIC ON PASSENGER SIDE. AIR BAG WAS DEPLOYED BUT DID NOT INFLAT. NO ONE SITTING IN PASSENGER AREA THANK GOD OR WOULD HAVE BEEN INJURED. HAPPENED ON CITY STREET
I PURCHASED A BMW X5 AND THE FAIL TRANS LIGHT CAM ON AND THE GEARS ARE SHIFTING OUT OF CONTROL. ALMOST GOT MY SON KILLED. THE CHECK ENGINE LIGHT CAME ON AND THE LIGHTS FLICKER ON AND OFF. MY SON WAS DRIVING WHEN THIS HAPPENED.
THE CAR STARTED LOSING POWER WHILE ON THE ROAD. IT GOT SLOWER AND SLOWER, TILL IT FINALLY CAME TO A COMPLETE STOP. IT HAD TO BE TOWED THE REST OF THE WAY TO THE HOUSE. THE ENGINE WOULD START UP, BUT IT WOULD NOT ENGAGE ANY OF THE GEARS.
THIS MORNING 03/13/2020 AT APROX. 2:30AM MY BMW X5 2003 WAS ENGULFED IN FLAMES FOR NO REASON AND MY TWO GERMAN SHEPHERDS HEY YOU AND MY BABY DIESEL WERE INSIDE,AND HOW ONE MADE IT OUT AND THE BABY DIDNT, I BUSTED WINDOWS CAUSE I HEARD HIM CRYING ,,,,I COULDNT GET HIM I TRIED TO I TRIED OH MY GOD MY POOR BABY , I WAS INJURED AND SCARED FOR LIFE WITH THAT. MY CAR WAS OFF AND PARKED IN FRONT OF A FRIENDS HOUSE ON A SIDE STREET, ALL A LOSS. NO PICTURES TAKEN ,SEVERAL POLICE AND FIRE DEPT. CAME.
TL* THE CONTACT OWNS A 2003 BMW X5. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CONTACT NOTICED SMOKE UNDER THE HOOD. WHEN HE OPENED THE HOOD, HE NOTICED FLAMES AROUND THE MOTOR. THE CONTACT QUICKLY EXTINGUISHED THE FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BMW OF DALLAS (6200 LEMMON AVE, DALLAS, TX 75209, (972) 763-5528) AND WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS) AND THE VEHICLE WAS REPAIRED. WHILE THE CONTACT WAS DRIVING HOME FROM THE SERVICE APPOINTMENT AT 55 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED THE BMW STORE (6131 STEWART RD SUITE 1, CINCINNATI, OH 45227, (513) 271-8700) AND WAS INFORMED THAT DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE DEALER CAUSED THE FAILURE DUE TO NOT DISCONNECTING THE BATTERY. THE CONTACT CALLED THE BETTER BUSINESS BUREAU AND WAS PROVIDED COMPLAINT ID NUMBER: 3787246. THE FAILURE MILEAGE WAS 172,000. THE VIN WAS INVALID.
PARKED VEHICLE, NOTICE SMOKE COMING FROM UNDERNEATH HOOD, TURNED INTO FIRE, HEARD 'BOOM,' VEHICLE EXPLODED, HOUSTON FIRE DEPT RESPONDED AND WILL HAVE REPORT OF THIS INCIDENT
WE HAVE REPLACED 7 WINDOW REGULATORS KEEP BREAKING. ALL BMW PARTS. DEFECTIVE DESIGN. ALSO NOW THE STEERING ANGLE SENSOR HAS WENT OUT AND CAUSING ISSUES WITH BRAKES ETC. BITH OF THESE ISSUES CAUSE THE AUTO TO FAIL SAFETY INSPECTION. THE DRIVERS SIDE REGULATOR SCRAPED ALL THE TINTING OFF THE INSIDE OF THE WINDOW AS WELL. THE REGULATORS WERE ALL REPLACED 4 YEARS AGO WITH BMW PARTS AND THEY ARE BROKEN AGAIN AND BEING REPLACED AGAIN. REASEARCHING IF THERE IS AFTER MARKET TO FIX PROBLEM WITH THAT DOWEST HAVE THE DEFECT BMW'S REGULATORS HAVE. THE FIX IS ALMOST $2000.00 EACH TIME. THE STEERING ANGLE SENSOR HAS BEEN MALFUNCTIONING AND WAS JUST DIAGNOSED AND ABS AND BRAKE LIGHTS ON..
WHILE DRIVING, I STOPPED AT AN INTERSECTION. WHEN I STARTED TO GO, THERE WAS A LOUD GRINDING NOISE AND THE CAR WOULD NOT MOVE. I HAD TO GET THE CAR PUSHED OUT OF THE INTERSECTION. I TRIED RESTARTING THE CAR AND AS SOON AS YOU PUT IT IN GEAR, YOU HEARD THE GRINDING NOISE. I HAD IT TOWED TO MY LOCAL MECHANIC, UPON HIS INSPECTION, THE FRONT DRIVE SHAFT WAS BROKEN AND THEN DISCOVERED THAT THE INSIDE OF THE TRANSFER CASE WAS ALSO STRIPPED. SO NOW I'M STUCK WITH NO VEHICLE, THOUSANDS OF DOLLARS IN REPAIRS, AND THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME, THE FIRST WAS IN JANUARY 2017.
WITHIN 24 HOUR OF PURCHASE OF VEHICLE,ITWAS SMOKING WHEN I CONTACT THE DEALER MAD HIM AWARE OF THE CAR ISSUE NOW I HAVE FOUND ATLEAST 6RECALLSON 2003 X5 BMW.RECALL15V318000 RECALL17V047000 RECALLO3V197000.ASWELL ENGINE RECALLS.LOSS OF ENGINE POWERJUST SHUT OFF,SEVERE SMOKE FROM BACK OF VEHICLE.(FILE:///C:/USERS/OWNER/PICTURES/BMW_NEW.PDF) .CAME TO COMPLETE STOP,WHENI FIRST BROUGHT CONCERN TO THE DEALER FROM THE CAR PLACE.IT WAS WITHIN 24 HOURS,THE SELLER CONTACTED ME AND SAID HE HAD A RELIABLE CAR AND I END UP WITH 2003 BMW WITH AT LEAST 8 RECALLS (HTTP://UKCAR.REVIEWS/BMW-X5-E53-LCI-2003-PROBLEMS-RECALLS/).I PURCHASE THE CAR 1-4-18..I CALL THE DEALER ABOUT MY CONCERNS,1-5-18.THE CAR WAS PURCHASE FROM MONETARY CALIFORNIA,I SENT SOME TO PICK THE CAR UP AND THE LOCATION WAS AT MONETARY VALLEY FORD. HIS PHONE NUMBER IS 9519658614. ALSO I PAID 3600 DOLLARS CASH FOR THE CAR AND THE DEALER PUT 2500 ON A DOCUMENT HE GAVE ME .I NOTICE IT AFTER I REGISTER THE BMW.AS WELL THIS DEALER IS IN VIOLATION OF CALIFORNIA LEMON LAW CODE
DRIVING SLOWLY DOWN STREET, SAW SMOKE COMING FROM FRONT RIGHT UNDER HOOD, PULED OVER TO SIDE, FLAMES VISIBLE COMING FROM HOOD, WITHIN 15 MINUTES, ENTIRE FRONT ON FIRE, FIRE DEPARTMENT CAME WITHIN 5-10 MINUTES, MAJOR FIRE, TOTAL LOSS. ALL THIS TOOK ABOUT 30 MINUTES. FORTUNATELY, NO INJURIES.
2003 BMW X5 RECALL FOR SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, HOSES, LINES/PIPING, AND FITTINGS 2003 BMW X5 RECALL FOR AIR BAGS, FRONTAL, DRIVER SIDE INFLATOR MODULE THE AFFECTED VEHICLES ARE EQUIPPED WITH A DUAL-STAGE DRIVER FRONTAL AIR BAG THAT MAY BE SUSCEPTIBLE TO MOISTURE INTRUSION WHICH, OVER TIME, COULD CAUSE THE INFLATOR TO RUPTURE. THE SPEEDOMETER/ODOMETER STOPS WORKING WHILE DRIVING AND DOESNT GO INTO FIRST GEAR ALSO SHOWS CAR OVERHEATING BUT IT HASNT OVERHEATED. WHEN TURNING IT GOES BACK TO NORMAL THEN RIGHT BACK TO PROBLEM, ALSO THESE TWO ERROR CODES HAVE APPEARED P0600 SERIAL COMMUNICATION LINK AND P1747 CAN-BUS MONITORING
AS I WAS DRIVING MY BMW X5 I STOPPED AT A RED LIGHT AND ONCE THE LIGHT TURNED GREEN I BEGIN TO PRESS THE ACCELERATOR TO MOVE IT DIDN'T MOVE AND IT MADE A LOUD ROWING NOISE. U WAS THEN STUCK IN THE MIDDLE OF THE HWY WITH MOVING TRAFFIC. I TOOK IT TO THE MECHANIC SHOP AND THEY SAID IT WAS THE TRANSFER CASE. HE THEN SAID HE SEE ALOT OF THEM LIKE THAT BEING WORKED ON BECAUSE OF THIS PROBLEM.
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS) AS OF JANUARY 20, 2017. THE CONTACT HAD NOT RECEIVED A RECALL NOTIFICATION. THE MANUFACTURER AND THE DEALER (FIELDS BMW WINTER PARK, LOCATED AT 963 WYMORE RD, WINTER PARK, FL 32789, (407) 628-2100) INITIALLY INDICATED THAT THE AIR BAG RECALL WAS SERVICED, BUT LATER RECANTED THE STATEMENT AND INDICATED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. MORE THAN A YEAR AGO, I RECEIVED INFORMATION IN THE FORM OF A WARNING THAT MY CAR HAD AIRBAGS THAT SHOULD BE REPLACED. I CONTACTED THE BMW CENTER ON S.DIXIE HIGHWAY NEAR 160 STREET IN MIAMI AND WAS TOLD THAT THEY WILL GET BACK TO ME. AFTER A LONG ENOUGH WAIT, I CALLED AGAIN AND WAS TOLD THE SAME THING. AFTER ANOTHER PERIOD OF TIME, I TOOK MY CAR TO THEM. THEY TOLD ME THAT THE AIRBAG HAD BEEN ORDERED AND THAT I WILL BE NOTIFIED AS SOON AS IT COMES IN. AFTER ANOTHER LONG WAIT, I CALLED AND LATER WENT BACK WITH MY CAR BUT STILL GOT THE SAME RUN-AROUND. IT HAS BEEN ALMOST 2 YEARS SINCE I CONTACTED BMW. I AM LUCKY THAT NOTHING BAD HAS HAPPENED TO ME WHILE DRIVING MY CAR. WHAT ELSE AM I SUPPOSED TO DO IN ORDER TO GET THE SERVICE THAT I NEED? THANK YOU FOR YOUR HELP. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) FOR THE FRONT DRIVER'S SIDE AIR BAG; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I'M GETTING THE RUN AROUND ABOUT REPLACING THE DRIVER'S AIRBAG IN MY CAR. I RECEIVED THE INITIAL NOTICE OVER 6 MONTHS AGO AND WAS TOLD THE AIR BAGS WERE RELEASED OVER A MONTH AGO BUT I STILL HAVEN'T GOTTEN A SECOND NOTICE. THE BMW DEALERSHIP SAYS THERE ISN'T AN ISSUE WITH THE BMW IT'S JUST PRECAUTIONARY BUT THEY STILL DON'T HAVE THE AIRBAGS IN.
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V318000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL - I RECENTLY FOUND OUT THAT MY VEHICLE, WHICH HAS BEEN MINE SINCE IT WAS NEW IN 2003, IS PART OF THE TAKATA RECALL AND HAS BEEN SINCE ALMOST A YEAR AGO. I NEVER RECEIVED A SINGLE NOTIFICATION IN THE MAIL. I HAVE LIVED AT THE SAME ADDRESS SINCE 2003, SO THERE SEEMS TO BE ABSOLUTELY NO EXCUSE FOR THIS. WHEN I CALLED MY BMW DEALERSHIP TO FIND OUT WHAT TO DO ABOUT THE RECALL, I WAS TOLD THERE IS NO CURRENT REMEDY BUT THAT SOMEONE WOULD CALL ME BACK ABOUT MY OPTIONS. IT HAS BEEN ALMOST TWO WEEKS AND NO ONE HAS CALLED ME. I THEN SENT AN E-MAIL TO BMW, WHICH RESULTED IN A FORM RETURN MESSAGE. WHAT ARE THE OPTIONS FOR SOMEONE WITH THIS RECALL AND NO REMEDY? I CAN'T SAY THAT I FEEL AT ALL SAFE DRIVING MY CAR, ESPECIALLY NOT WITH MY CHILDREN IN IT, BUT I APPARENTLY HAVE NO ALTERNATIVE AS I'M NOT IN A POSITION TO PURCHASE A NEW VEHICLE OR TO RENT A VEHICLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2003 BMW X5. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS THE SMELL OF PLASTIC BURNING AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THERE WAS SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE ENGINE STALLED WITHOUT WARNING. MOMENTS LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS BURNED DOWN TO THE FRAME. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
I PURCHASED THE VEHICLE USED, I HAVE HAD IT FOR ABOUT 5 MONTHS AND HAVE HAD SOME SERIOUS PROBLEMS (STEERING COLUMN, WINDOW REGULATORS, ENGINE, AND COOLANT LEAKAGE). I SEE WHERE THESE ISSUES SEEM TO BE CONSISTENT WITH THE VEHICLE, BUT AM HAVING A HARD TIME GETTING THE RECALL WORK DONE. I CAN'S AFFORD TO SPEND A LOT ON THIS CAR, BUT I FEEL LIKE I MAY HAVE MORE THAN I BARGAINED FOR. MY EXTENDED WARRANTY IS NOT PAYING FOR MUCH !!! HELP *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO LOCK WHEN EXITING THE VEHICLE. THE FAILURE RECURRED NUMEROUS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
TL-THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED ATTEMPTING TO ENGAGED THE BRAKES, THE VEHICLE BEGAN TO ACCELERATE AT FULL SPEED. THE VEHICLE CRASHED INTO A TREE. THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PAM
VEHICLE WAS BEING DRIVEN WITH TWO YOUNG CHILDREN IN THE REAR SEAT AND THE REAR RIGHT PASSENGER AIRBAG DEPLOYED WHILE WE WERE DRIVING LOCALLY WITH 35 MPH SPEED !!! *TR
STOPPED AT RED LIGHT AND WHEN RESUMED DRIVING AT GREEN LIGHT, SUDDENLY HEARD LOUD GRINDING NOISE IN DRIVE MODE (D). STOPPED CAR IMMEDIATELY. TUNED OFF ENGINE AND STARTED AGAIN AFTER FEW MINUTES AND SAME GRINDING NOISE IN DRIVE MODE AS WELL AS REVERSE MODE. NOT ABLE TO MOVE THE CAR WHEN ACCELERATE. TOWED THE CAR TO MY LOCAL BMW MECHANIC (HE HAS HIS OWN SERVICE CENTER NOT A DEALER OWNED). DURING PHONE CONVERSATION, HE SUSPECTED ITS SOMETHING TO DO WITH TRANSFERCASE/FRONT DRIVE SHAFT AND UPON PHYSICAL INSPECTION HE CONFIRMED ITS THOSE TWO PARTS. THE SPLINE CONNECTION BETWEEN DRIVE SHAFT AND TRANSFER CASE WENT BAD. THE MECHANIC KNEW OF THIS ISSUE HAPPENING IN SEVERAL X5S BUT NOT AT SUCH LOW MILEAGE (51K ONLY). ENDED UP REPLACING THE BAD PARTS THROUGH HIM AS I HAD NO HOPES DEALER WILL FIX THIS ISSUE AT THEIR EXPENSE BASED ON SEVERAL READINGS ONLINE AND FEEDBACK FROM OTHER CAR OWNERS. TOTAL REPAIR COST $4000 OEM PARTS PLUS LABOR. READ IN SEVERAL BMW FORUMS (BIMMERFORUM, BIMMERFEST ETC,) THIS IS VERY COMMON PROBLEM. EXPERTS BELIEVE IT IS DUE TO A DESIGN FLAW IN THE CONNECTION BETWEEN FRONT DRIVE SHAFT AND TRANSFER CASE (DRIVE SHAFT BEING AN INCH SHORT).THERE ARE CUSTOM FRONT DRIVE SHAFT AVAILABLE THAT ARE ABOUT 1INCH LONGER THAN THE OEM PART. ANOTHER FACTOR THAT MAY BE DRIVING THIS ISSUE COULD BE RELATED TO AC CONDENSATE PIPE LOCATION RIGHT ABOVE WHERE THE DRIVE SHAFT AND TRANSFER CASE CONNECTS. I READ THIS IN ANOTHER COMPLAIN BUT UNABLE TO CONFIRM AS I'M NOT THE MECHANIC. BASED ON THE SAME ISSUE REPORTED SO FAR (AND MANY THAT ARE NOT REPORTED JUST BECAUSE NOT EVERYONE IS INTERNET SAVVY TO REPORT), IT IS HIGH TIME BMW NEEDS TO BE PUSHED FOR REPAIRING THIS ISSUE IN FUTURE AND REFUND REPAIR COST FOR THOSE WHO ALREADY FIXED IT ON THEIR OWN. *TR
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT THERE WAS A ABNORMAL BURNING ODOR. THE CONTACT THEN NOTICED THAT THE DRIVER'S SIDE SEAT HEATER HAD MALFUNCTIONED AND BURNED A HOLE THROUGH THE LEATHER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED WHILE TRAVELING AT ANY SPEED, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING INTERMITTENTLY ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPAIRED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
THE SEAT HEATER WAS TURNED ON TO THE HIGHEST SETTING. WHILE DRIVING WITH MY 4-YEAR OLD SON IN THE BACK, I SMELLED SMOKE, THEN SHORTLY AFTER, MY LEFT BUTT CHEEK FELT BURNING. I LOOKED DOWN AND SURE ENOUGH SMOKE WAS COMING OUT OF A AN AMBER GLOWING HOLE IN THE LEATHER SEAT. LUCKILY I DIDN'T PANIC... SLOWED DOWN AND PULLED OVER AND TURNED OFF THE HEATER. I DON'T USE THE HEATER ANYMORE BECAUSE EVEN AT THE LOWEST SETTING IT STARTS SMOKING AGAIN. *TR
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT THE EXTERIOR DRIVER'S SIDE DOOR LATCH FAILED TO OPERATE PROPERLY. THE VEHICLE WAS UNLOCKED MANUALLY WITH A SPARE KEY AND THE CONTACT ENTERED THE VEHICLE THROUGH THE REAR DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE DOOR LATCH WAS FRACTURED AND NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 61,600.
I BACKED MY 2003 BMW M5 OUT OF THE DRIVE WAY AND HEARD A TERRIBLE SOUND, I ATTEMPTED TO DRIVE THE CAR FORWARD, AND THE NOISE GOT WORSE. I RETURNED THE CAR TO THE DRIVE WAY AND PUT IT ON JACKS AND STANDS TO FIND THE NOISE. I DISCOVERED THAT THE REAR SUBFRAME WAS BROKEN (I HAVE PICTURES AND WILL BE GETTING THE ORIGINAL PARTS BACK FOR TESTING) FROM THE MOUNT HOLDING IT TO THE FRAME. I HAVE RESEARCHED FORUMS FOR 1999-2004 BMW 5 SERIES CARS AND HAVE LOCATED 14 MORE PEOPLE THAT HAVE SUFFERED THE SAME FATE (IS HAS HAPPENED IN 528, 540, AND M5 MODELS FROM 1999-2004). THE REPAIR IS COSTING ME APPROXIMATELY $4000.00. IF THIS BREAK HAD OCCURRED AT HIGHWAY SPEED THE DRIVE SHAFT AND DIFFERENTIAL WOULD HAVE SEPARATED AND WOULD BEEN FREE TO FLY AROUND AND CAUSE SEVERE DAMAGE TO THE CAR AND ANYONE IN IT. *TR
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO GET THE VEHICLE TO THEIR HOME AND HAD A MECHANIC LOOK AT THE VEHICLE. THE MECHANIC STATED THAT THE DRIVE SHAFT AND TRANSFER CASE HAD CHIPPED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 189,000. *TR UPDATED 06/12/13*LJ
I WAS DRIVING APPX 40MPH WHILE ON A LOCAL ROAD SLIGHTLY UPHILL, ENGINE SHUT OFF WITHOUT WARNING, LOST POWER STEERING AND BRAKE ASSIST. LUCKILY NO CARS AROUND ME SO I WAS ABLE TO BARELY ROLL OVER TO THE ROADSIDE. CAR WOULD NOT START AGAIN, WAS TOWED TO DEALERSHIP. REPLACED ECU FOR A TOTAL COST OF $2K. *TR
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE CAUGHT FIRE WHILE PARKED IN A RESIDENTIAL GARAGE. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONCLUDED THAT CAUSE OF THE FIRE WAS NOT DUE A MANUFACTURING DEFECT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT STATED THAT THE BATTERY WAS REPLACED TWICE AND THE COMPUTER SYSTEM WAS REPLACED THREE TIMES PRIOR TO THE FIRE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000. UPDATED 2/15/13 *CN THE CONSUMER BELIEVED THE FIRE WAS DUE TO AN ELECTRICAL FAILURE. UPDATED 02/02/513
THE PIXELS ON THE INSTRUMENT CLUSTER AND THE RADIO DISPLAY ARE FADED OUT WHICH MAKES THE VISIBILITY ON THESE ITEMS EXTREMELY DIFFICULT. THIS IS A KNOWN ISSUE THAT HAS BEEN BROUGHT TO BMWUSA'S ATTENTION AND DISCUSSED ON MANY BMW FORUMS, YET THE MANUFACTURER AND ITS SUPPLIER (SIEMANS VDO) REFUSE TO FIX. *TR
WHILE DRIVING ON A FREEWAY AT ABOUT 80 MILES PER HOUR, WITH THE CRUISE CONTROL ON, IT WAS NECESSARY TO DIS-ENGAGE THE CRUISE CONTROL FOR A SLOWER VEHICLE. WHEN I THEN APPLIED MY FOOT TO THE GAS PEDAL, IT SUDDENLY FELT UNSTABLE AND WOBBLY. I FOUND IT DIFFICULT TO MAINTAIN STEADY PRESSURE ON IT AND MAINTAIN MY SPEED IN HEAVY FREEWAY TRAFFIC. I WAS VERY UNCOMFORTABLE WITH THE SITUATION. FORTUNATELY I WAS JUST 20 MILES FROM MY DESTINATION, AND I WAS ABLE TO VERY CAREFULLY AND REPEATEDLY RE-POSITION MY FOOT ON THE GAS PEDAL TO MAINTAIN SPEED IN HEAVY TRAFFIC. UPON ARRIVING AT MY DESTINATION, I EXAMINED THE GAS PEDAL, ONLY TO FIND MOST OF IT HAD DETACHED FROM THE FLOORBOARD - A THIN, FLIMSY WEB OF PLASTIC THAT HELD THE GAS PEDAL TO THE FLOORBOARD HAD SPLIT AT THE FLOORBOARD, CAUSING THE PROBLEM. ONLY ABOUT 15 OR 20% OF THE ATTACHMENT REMAINED. HAD 100% OF THE ATTACHMENT FAILED, I WOULD CERTAINLY HAVE LOST ALL ACCELERATOR CONTROL IN TRAFFIC AND AT HIGH SPEED, A POTENTIALLY DANGEROUS SCENARIO. IT IS MY OPINION THAT THE DESIGN OF THIS GAS PEDAL IS DEFECTIVE, WHICH LED TO THE PROBLEM AT ONLY 33500 MILES! I COMPLAINED TO BMW U.S.A WITH NO SATISFACTION. I CLAIMED THAT THEY SHOULD BE RESPONSIBLE FOR THE REPAIR COST DUE TO FAULTY DESIGN, WHICH CONSTITUTES LIFETIME RESPONSIBILITY OUTSIDE OF THE WARRANTY PERIOD. THEY DID NOT AGREE. I ALSO FEEL THE EXTREME HEAT CONDITIONS PRESENT IN THE DESERT SOUTHWEST WHERE I LIVE MAY HAVE ALSO CONTRIBUTED TO THE FAILURE. I AM REPORTING THIS INCIDENT IN THE HOPE IT MAY PREVENT A SIMILAR, POSSIBLY MORE SERIOUS FAILURE FOR SOMEONE ELSE OWNING A BMW. I HAVE RETAINED THE FAILED GAS PEDAL AND CAN PROVIDE PICTURES TO YOU IF YOU LIKE. *TR
I WAS DRIVING THE VEHICLE IN STOP AND GO TRAFFIC, THE VEHICLE LOST ALL POWER FORCING ME TO COME TO COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY. THIS OCCURRED 3 OTHER TIMES IN THE PAST 4 MONTHS , THE OTHER INCIDENTS WERE IN THE PARKING LOT. THE CAR STARTS UP AND RUNS PERFECTLY BEFORE AND AFTER. I AM CONCERNED ABOUT MY SAFETY. SEARCHING FOR A SOLUTION, I FOUND THAT BMW HAS SERVICE BULLETIN TO ADDRESS THIS ISSUE. I AM SURPRISED THAT THERE IS NO RECALL ON THIS SINCE IT IS A HUGE SAFETY CONCERN. *TR
DRIVING ON HIGHWAY AT APPROXIMATELY 60 MPH, FELT AS IF SOMETHING FELL OFF OR CAME LOOSE AND VEHICLE BEGAN TO SLOW DOWN IN MIDDLE ON TRAFFIC AND WOULD NOT ACCELERATE WHEN GAS PEDAL WAS PUSHED, WHICH COULD HAVE CAUSED ANYONE TO CRASH THE BACK OF ME. LUCKILY I WAS ABLE TO GET TO THE SHOULDER AND STOP. VERY TRAGIC, THIS COULD HAVE BEEN FATAL. I WAS TOLD THERE WAS A RECALL BUT MY VEHICLE CAME FROM THE WRONG MANUFACTURER. VERY UNFAIR :-( *TR
RECALLCAMPAIGN NO.15V-318 : DRIVER SIDE FRONT AIR BAG MODULE FOR MY BMW X5 I RECEIVED NOTICE THAT THEY WILL CHANGE DRIVER SIDE FRONT AIR BAG MODULE IN JULY 2015 BUT AFTER TILL DATE NO INTIMATION HAS BEEN RECEIVED WHEN THEY WILL REPLACE IT. ALSO WANT TO POINT TO NOTICE THAT MY CAR MET WITH AN HEADON ACCIDENT WITH TREE IN 2012 (I THINK) BUT THAT TIME NO AIRBAGS GOT OPENED DESPITE SUCH STRONG HEAD ON COLLISION WITH BIG TREE. I AM CONCERNED ABOUT MY CAR AND MY SAFETY WHILE I DRIVE THIS CAR.
WHILE DRIVING, THE CAR SUDDENLY SHUT DOWN AND LOST ALL POWER. HAD TO PULL OVER TO THE SIDE OF THE ROAD QUICKLY TO AVOID AN ACCIDENT; HAD THIS BEEN AT HIGH SPEED, THE SITUATION MIGHT HAVE BEEN WORSE. SUBSEQUENTLY WHEN TRYING TO START, THE CAR SHOWS A MYRIAD OF WARNING LIGHTS AND FAULTS. A FUSE FOR THE MAIN COMPUTER (DME) HAD BLOWN, DUE TO A WIRING SHORT BETWEEN THE ELECTRONIC THERMOSTAT AND THE MAIN COMPUTER. REPLACING THE FUSE IS NOT A PERMANENT FIX, AS IT BLOWS SHORTLY AFTER EACH TIME THE CAR IS STARTED, RENDERING THE CAR UNDRIVEABLE. THIS FIX TO REPLACE SHORTED WIRING IS IN THE THOUSANDS OF DOLLARS. THE CAR HAD BEEN METICULOUSLY MAINTAINED AND HAD NEVER SUFFERED ANY RELATED ISSUE BEFORE. THERE IS A POOR CONNECTION, FAULTY WIRING, DESIGN FLAW, OR THE LIKE IN THIS SYSTEM. *TR
THE LEFT REAR TAIL LIGHT CONTINUES TO WORK INTERMITTENTLY. THE 'CHECK BRAKE, CHECK REAR LIGHT' WARNING ILLUMINATES EVEN AFTER BULBS HAVE BEEN REPLACED. I HAVE REPLACED THE BULBS NUMEROUS TIMES, WITH THE MOST RECENT BEING A FEW DAYS AGO. YET, THE WARNING MESSAGE REAPPEARED THIS EVENING. THE PROBLEM IS SIMILAR TO THOSE RECENTLY INVESTIGATED BY NHTSA ON OTHER BMW MODELS SUCH AS THE 3 SERIES AND IS A COMMON COMPLAINT IN BMW FORUMS AND OTHER FORUMS ON THE INTERNET.