2009 BMW X5 Air Bags & Restraints Problems

Front Passenger occupant seat sensor failure warning code oc3

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) AND REPAIRED AT HILTON HEAD BMW DEALERSHIP (1230 FORDING ISLAND RD, BLUFFTON, SC 29910, (843) 815-1501) HOWEVER, THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. *BF*JB

3-2-19 I BROUGHT CAR TO BMW IN FT PERCE, FL FOR 4 RECALLS WHICH THEY DID. THERE WAS A PASSENGER AIR BAG LIGHT ON AFTERWARDS WHICH THEY SAID THEY WOULD NOT FIX UNDER RECALL. I HAD A LICENSED ASC MECHANIC SCAN THE CAR AND IT CAME UP OC3 SEAT MAT FAULT. I LOOKED UP THIS AND THERE WAS A CAMPAIGN APRIL 2009 WHICH SPECIFICALLY STATES ON THE 1ST PAGE UNDER SITUATION THAT AIR BAG WARNING LIGHT ISSUE IS EXTENDED 10 YEARS WITHOUT MILEAGE LIMIT. I CALLED BMW HEADQUARTERS 3-25-19 AND FILED A REPORT, THEY TOLD ME MY VIN# WASN'T RECALLED BUT I SAID IT IS FOR THE PASSENGER SEAT MAT THAT WAS RECALLED APRIL 2009 AND THIS SHOULD BE COVERED IF IT IS THE SAME PROBLEM. THEY TOLD ME THEY WOULD ESCALATE IT. TODAY, 3-26-19, I RECEIVED A CALL FROM ANOTHER BMW REP AND THEY SAID THEY WERE WORKING ON IT BUT THEY WOULD PROBABLY NOT COVER IT DUE TO THE AGE OF THE CAR AND MILEAGE. I TOLD THEM, "NO,, YOUR APRIL 2009 RECALL SAYS IT WAS EXTENDED 10 YEARS WITHOUT MILEAGE LIMIT, SO IT SHOULD BE COVERED". THIS IS A SAFETY ISSUE AND IF OTHER SAME MAKE,MODEL, YEAR WERE RECALLED FOR THE SAME PROBLEM I AM HAVING THEN THEY NEED TO FIX MY CAR AT THEIR COST. I NEED YOUR HELP IN GETTING THIS CAR RESOLVED AS I JUST RECENTLY BOUGHT IT.

TL* THE CONTACT OWNS A 2009 BMW X5. WHILE DRIVING 40 MPH, THE CONTACT WAS INVOLVED IN A MULTIPLE VEHICLE COLLISION. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, AND PELVIS INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2009 BMX X5. THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO BMW OF MONTEREY (1 GEARY PLAZA, SEASIDE, CA 93955, (831) 920-0743) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT MAT SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 95,116.

I STOPPED AT A DRIVE THRU WINDOW AND THE VEHICLE SHUT OFF WITHOUT WARNING. I COULDN'T GET IT STARTED AND THE POLICE TRIED TO PUT IN NEUTRAL TO MOVE IT OUT OF THE WAY. NO LIGHTS OR ANYTHING INDICATED THAT SOMETHING WAS WRONG. I HAVE ONLY HAD THE VEHICLE FOR 4 DAYS.THE AIRBAG RESTRAINT LIGHT IS ON AND WAITING FOR THE SENSOR. NOT SURE IF THIS IS A RECALL. IT WAS TOWED TO A SHOP AND THEN IT STARTED WHEN GETTING IT OFF THE TOW TRUCK. I DON'T TRUST DRIVING IT NOW BECAUSE IT CAN GO OUT WHILE I'M ON THE FREEWAY OR HIGHWAY AND CAUSE A MAJOR ACCIDENT. THERE ARE NO REPORTS BECAUSE I WAS AT A DRIVE THRU AND JUST TRIED TO GET IT OUT OF THE WAY. WE HAD THE LATEST RECALL DONE ON 08/31/2018.

PASSENGER SEAT AIR BAG SENSOR MAT FAILURE.

MY SEAT BELT LIGHT COMES ON IT STARTS BEEPING WITHOUT ANYONE OR ANYTHING ON THE SEAT IT'S VERY ANNOYING AND UNSAFE I WOULD IMAGINE IF I WAS TO GET INTO A CAR ACCIDENT WOULD MY AIRBAG DEPLOY OR NOT GIVING FALSE READING THIS HAPPENS WHILE DRIVING

TAKATA RECALL - WHEN WILL I GET AN APPOINTMENT TO TAKE MY VEHICLE IN? IS THERE A PHONE NUMBER FOR THE SERVICE DEPARTMENT IN MANHATTAN?

THE FRONT PASSENGER SEAT HAS A PERMANENT MALFUNCTION OF OCCUPANCY DETECTION. THE AIRBAG "OFF" LIGHT IS ILLUMINATED WHILE A PASSENGER IS OCCUPYING THE SEAT. THIS IS AN OBVIOUS SAFETY FAULT, AND FAILS TO MEET CURRENT DOT REGULATIONS. I DO NOT FEEL COMFORTABLE PUTTING MY PASSENGERS AT RISK WHILE THEY SIT THERE!

FRONT PASSENGER OCCUPANCY SENSOR HAS PERMANENT FAILURE. "PASSENGER AIRBAG DISABLED" LIGHT CONTINUOUSLY ILLUMINATED AT ALL TIMES, WITH AUDIBLE NOISE NOTIFYING THAT A PASSENGER IS PRESENT AND MUST SECURE SEAT BELT. OCCURS WHEN NO PASSENGER IS PRESENT. IN ORDER TO DRIVE THE VEHICLE WITH DRIVER ONLY, THE PASSENGER SEAT BELT MUST BE FALSELY DEPLOYED/SECURED. REFERENCE: NHTSA CAMPAIGN NUMBER: 13V564000

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V364000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND LOCAL DEALER WERE NOT CONTACTED. THE CONTACT WAS CONCERNED THAT SHE MAY BE UNABLE TO SELL THE VEHICLE DUE TO THE RECALL NOT BEING REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM,GASOLINE).

THIS SUV HAS 3 SAFETY RECALLS. BOTH THE AIRBAGS ARE IN THE TAKATA AND THE FUEL PUMP CREATES AND EXTREME RISK TO ME AND MY FAMILY'S LIFE. I DO NOT UNDERSTAND WHY BMW IS AS A COMPANY IS KEEPING THESE FAULTY CARS ON THE ROAD. EVERY TIME I GET IN IT I AM NERVOUS AND AFRAID FOR MY LIFE. NOW MY WIFE AND KIDS DO NOT DRIVE WITH ME IN THE CAR. IT HAS BECOME A HUGE BURDEN. IT IS SHAMEFUL THAT BMW BUT EVEN MORE SO THAT OUR GOVERNMENT WILL ALLOW THESE UNSAFE CARS ON THE ROADS. EVERY TIME I TALKED TO BMW THEY TRY TO DOWN PLAY THE ISSUE. BUT I SIMPLY CAN'T CONTINUE TO DRIVE THIS CAR AND IT'S UNFAIR TO ME BECAUSE DEALERSHIPS WON'T EVEN TAKE IT DUE TO THE SAFETY RECALLS. I KEEP SMELLING FUMES FROM THE CAR AND I BELIEVE THESE CARS ALSO HAVE ADDITIONAL DEFECTS WITH THE RADIATOR TO ADD TO THE ISSUES ALREADY EXPLAINED ABOVE. TODAY THE CAR STALLED AND I SAW SMOKE FROM THE HOOD. I DON'T KNOW IF IT WAS RELATED TO THE FUEL PUMP SITUATION BUT IT'S SO ANNOYING AND FRUSTRATING THAT BMW IS WAITING FOR PEOPLE TO ACTUALLY DIE BEFORE THEY WILL ADDRESS THESE DEFECTS IN THEIR CARS!!!! UNREAL!

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V072100 (AIR BAGS) AND 17V020000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT A RECALL NOTICE WAS RECEIVED MORE THAN EIGHT MONTHS AGO FOR NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS). THE DEALER (HAROLD ZEIGLER BMW, 4201 STADIUM DR SUITE A, KALAMAZOO, MI 49008, (866) 430-1812) STATED THAT THEY WERE UNABLE TO VERIFY WHEN THE MANUFACTURER WOULD PROVIDE THE REMEDY AND REPAIR PARTS FOR BOTH RECALLS. THE CONTACT WAS UNABLE TO DETERMINE IF THE PARTS WERE UNAVAILABLE OR ON A NATIONAL BACKORDER. IN ADDITION, THE CONTACT WAS NOT MADE AWARE UNTIL MONTHS LATER THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) IN MID OCTOBER 2017. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER TO COMPLETE THE THREE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT INQUIRED ABOUT PART AVAILABILITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V746000 (FUEL SYSTEM, GASOLINE), AND 17V020000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER AND DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE CHECK ENGINE AND SMALL VACUUM SYSTEM LEAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS LEAKING FUMES AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS. ONE DEALER INFORMED THE CONTACT THAT THE RECALL WAS TOO NEW AND THEY WOULD CALL THE CONTACT BACK. THE OTHER DEALER INFORMED THE CONTACT THEY WOULD NOT SERVICE THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I DID RECEIVED A RECALL LETTER ABOUT MY FRONT DRIVER AIRBAG MODULE IN MARCH 2016 AND IMMEDIATELY CONTACTED BMW OF CAPE COD MASS AND AS A ANSWER THEY SAID THAT THE PART IS NOT AVAILABLE IN THE MOMENT AND I WILL GET SECOND LETTER WHEN IT IS AVAILABLE AND READY FOR REPLACEMENT. IT HAS BEEN ALMOST A YEAR AND THERE IS STILL NO ANSWER. NOW I GET SECOND RECALL LETTER ABOUT THE FUEL PUMP IN MY FUEL TANK. I DO TRAVEL EVERY WEEK FROM CAPE COD MASS TO NEW YORK AND THERE IS STRONG SMELL OF GASOLINE IN MY CAR ON LONG DISTANCE TRAVEL, BUT ACCORDING TO BMW CAPE COD I WILL HAVE TO WAIT FOR THE PART TO BE AVAILABLE AND JUST NEED TO GET USED TO THE SMELL. I TRY TO CALL AND ASK TO ORDER THE PARTS THAT NEED TO BE REPLACED FROM THE RECALL LETTERS AND FROM THE PARTS DEPARTMENT REPLIED THAT THEY CAN GET THE PARTS IN A DAY OR TWO AS LONG AS I AM BUYING IT AS A REGULAR CUSTOMER, BUT AS SOON AS I TRY TO GET THE PARTS REPLACED AS A RECALL I GET A ANSWER THAT THE PARTS ARE NOT AVAILABLE AT THE MOMENT. WHEN I CONTACT BMW OF CAPE COD MASS THE ONLY THING I GET IS THAT I HAVE TO WAIT FOR ANOTHER LETTER - I HAVE NEVER BEEN ASKED FOR MY NAME, CAR VIN OR ANY OTHER INFO, AND LOOKS LIKE THERE IS NOT INTEND THIS RECALL TO BE FIXED. I AM CONCERNED ABOUT MY SAFETY AND WOULD LIKE THIS TO BE FIXED UP. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CALLED (BMW OF CHATTANOOGA, TN, 423-381-6419) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.