2009 BMW X5 Fuel System Problems

The contact’s son owns a 2009 BMW X5. The contact stated that while driving at approximately 30 MPH, the vehicle stalled. The contact was able to veer the vehicle off the road. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump module failed and needed to be replaced. The contact was then informed by the mechanic of NHTSA Campaign Number: 16V746000 (Fuel System, Gasoline). The dealer was notified of the failure and confirmed that the VIN was included in the NHTSA Campaign Number 16V746000 (Fuel System, Gasoline). The vehicle was then towed to the dealer where the contact was informed that the VIN was included NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) but not the recall related to the failure. The vehicle had not been repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 140,000.

During extreme hot days car has just stopped without warning three times. Fuel pump has been replaced twice , now they are saying wiring from the fuel pump to the computer system the wiring bad? No warning ever!

I just went to Union Park Bmw about my car, they stated that my car fuel pump was recalled in 2017 so it was fixed, in 2021 l was stranded twice in 100 degree weather on the side road when the fuel pump went out, so this is the third time this vehicle has had new fuel pumps, now this month on Tuesday 7 /19 when it was hot as hades it stopped again same way it did prior , had it towed and they stated it was wiring that leads to the engine from the fuel pump. They made sure as part of there man made 358.00$ diagnosis that it was not related to the fuel pum.

I was returning home from work and the engine started to sputter/vibrate. I was right next to a gas station and as I was pulling into the gas station, the engine died and would not restart. I had the car towed and then I proceeded to troubleshoot the problem. I did a fuel pressure test and found that there was no fuel pressure. I tested the fuel pump relay and found it to be operational. I accessed the primary fuel pump to check power and found the fuel pump wiring to be missing an inch of insulation on both wires and the insulation is brittle for another inch or two. There were two splices on the fuel pump wiring where recall #16V746000 was performed and a new connector was spliced in. Those two splices were melted together. Recall #16V746000 was a problem with the fuel pump connector melting due to loose wiring. I have concern that there is still an issue with the fuel system wiring overheating or the repair process is not adequate to solve the issue.

LETTER FROM CONGRESSMAN PRAMILA JAYAPAL ON BEHALF OF CONSTITUENT REGARDING VEHICLE SAFETY RECALL THAT DEALER WON'T HONOR FOR HIS 2009 BMW X5. *LD THE CONSUMER STATED 5 MINUTES AFTER GETTING AN OIL CHANGE, THE FUEL PUMP FAILED LEAVING THE CONSUMER STRANDED.*JS

2009 BMW X5 DIESEL PASSIVE TANK FAILED. I TOLD THE DEALER AND CALLED BMW CUSTOMER CARE AND TOLD THEM THIS IS EMMISIONS RELATED AND THEY SHOULD HAVE REPLACED IT WHEN THEY REPLACED THE ACTIVE TANK A YEAR AGO. BMW DIESELS WILL NOT PASS SMOG DUE TO DEFECTIVE DESIGNS OF THE ACTIVE AND PASSIVE TANKS THAT CONTAIN DEF. THE SENSORS ARE LOCATED INSIDE THE TANK AND CANNOT BE REPLACED BY AN OVER THE COUNTER BMW PART. HENCE THE WHOLE TANKS HAVE TO BE REPLACED. BMW CUSTOMER SERVICE IS NOT WILLING TO HELP AND BASICALLY TOLD ME TO GO BUY ANOTHER BRAND WHICH I WILL AFTER OWNING 4 BMW. BMW SHOULD BE HEAVILY INVESTIGATED FOR DESIGNING A POOR EMMISIONS SYSTEM FOUND IN THE BMW X5 AND 335D DIESEL VEHICLES SOLD IN THE USA. SHAME ON YOU BMW FOR SCREWING YOUR LOYAL CUSTOMES.

MY CAR CAUGHT FIRE WHILE DRIVING UNDER MY PASSENGER BACKSEAT WHERE THE FUEL PUMP IS LOCATED UP UNDER. THE FIRE DEPARTMENT CAME, SNATCHED OUT SEAT AND PUT THE FLAME OUT.

IN HEAVY TRAFFIC, THE VEHICLE LOST POWER UNEXPECTEDLY. THE FUEL INJECTOR MALFUNCTIONED. THIS WAS DUE TO WATER LEAKING TO THIS AREA AS IT IS NOT PROPERLY PROTECTED.

BMW FUEL PUMP RECALL VEHICLE IS HARD TO START AND IT IS PROGRESSIVELY GETTING WORSE. THERE IS A MANDATORY NHTSA MANDATED FUEL PUMP RECALL ON THIS VEHICLE. WE RECEIVED THE OWNER NOTIFICATION LETTER. I WAS TOLD BY THE DEALER AT FIRST THAT THE FUEL PUMP IS NOT AVAILABLE. AFTER I PERSISTED THE DEALER STATED THAT THE FUEL PUMP IS AVAILABLE BUT THAT THEY HAVE TO PERFORM A DIAGNOSTIC FIRST. A) IT IS UNLAWFUL TO CHARGE A DIAGNOSTIC FEE IN CONJUNCTION WITH A FEDERALLY MANDATED RECALL. B) THE FUEL PUMP ISSUE HAS BEEN KNOWN TO BMW FOR MANY YEARS (BMW HAD A VOLUNTARY REIMBURSEMENT OF FUEL PUMP REPAIRS IN PLACE UNTIL NHTSA MANDATED THE RECALL OF ALL VEHICLES WITH THE AFFECTED FUEL PUMP.) THE FUEL PUMP SHOULD BE INSTALLED AND THE PARTS SHOULD BE READILY AVAILABLE. I JUST TALKED WITH BWM OF NORTH AMERICA CUSTOMER SERVICE. THEY STATED: * I WOULD HAVE TO TAKE THE VEHICLE TO THE DEALER AND HAVE A DIAGNOSTIC RUN * I WOULD BE CHARGED FOR THE DIAGNOSTIC IF IT TURNS OUT TO BE AN ISSUE OTHER THAN THE FUEL PUMP * IF IT TURNS OUT THAT THE FUEL PUMP MODULE IS DEFECTIVE, THEN I WOULD NOT HAVE TO PAY THE DIAGNOSTIC FEE THIS ILLEGALLY TIES A DIFFERENT SERVICE (THAT I MAY HAVE TO PAY) TO A FEDERALLY MANDATED RECALL. IT IS NOT IN DISPUTE THAT THE FUEL PUMP RECALL IS MANDATORY. IT IS BMW'S ALLOCATION OF PARTS AVAILABILITY THAT MAY RESULT IN ME HAVING TO PAY THE DIAGNOSTIC FEE.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE FUEL CAP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKENNA BMW (LOCATED AT 10900 FIRESTONE BLVD, NORWALK, CA 90650, (562) 219-4570), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) AND THE FUEL PUMP WAS ALSO REPAIRED UNDER WARRANTY AT MCKENNA BMW; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 74,025.

FUEL HEATER (PREVIOUSLY RECALLED) CRACKED AND SPILLED FUEL ON HIGHWAY AND VEHICLE PRESENTING A FIRE AND ENVIRONMENTAL HAZARD. INCIDENT OCCURRED WHILE TRAVELING HIGHWAY AT HIGHWAY SPEEDS.

2009 BMW X5. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIR BAG MODULE AND FUEL PUMP RECALL NOTICES. *SMD

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL PROPULSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WEATHERFORD BMW OF BERKELEY, CALIFORNIA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BMW OF AUSTIN (7011 MCNEIL DR, AUSTIN, TX 78729) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THEY DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A RECALL NOTICE ABOUT AIR BAGS IN AUGUST. I HAVE STILL NOT RECEIVED NOTIFICATION OF PARTS. MY BMW X5 IS NOW HAVING ANOTHER VERY DEBILITATING PROBLEM. IT SHUTS OFF, STALLS, WON'T START, EMITS VERY TOXIC AND STRONG FUMES OF BURNING GAS WHEN I START MY CAR AND WHEN IM IDLING. THE ENGINE LIGHT UP THEN , IT SHAKES, IT HAS NO PUNCH. I FELT AS THOUGH IT WAS PART OF THE OTHER RECALL WITH THE FUEL PUMP AND I TOOK IT TO MY LOCAL BMW DEALERSHIP FOR DIAGNOSTICS AND THEY DISMISSED ME, TOLD ME I HAD TO PAY MORE FOR MORE TESTS AND THAT IT ABSOLUTELY WAS NOT THE FUEL PUMP RECALL. IN THE MEANTIME I ASKED ABOUT THE AIR BAG RECALL AND THEY SAID NO THEY COULDN'T HELP. I COMPLAINED AND [XXX] OF PARTS AND SERVICE SAID FINE, THEY WOULD FIX THE AIRBAGS RIGHT THEN, BUT COULDN'T OFFER ME A RENTAL. AFTER 3 HOURS AND 3 HOURS MORE I COULD NOT STAY BECAUSE I HAD TO WORK SO HE PUT THAT I REQUEST RECALLVWORK ON MY CAR WHICH IS ABSOLUTELY NOT TRUE. I JUST COULDN'T STAY. I NEEDED TO MAKE AN APPOINTMENT FOR ACDAY THAT I WAS OFF BUT HE WAS VERY UNHELPFUL. WELL YESTERDAY I RECEIVED THE ORIGINIAL RECALL LETTER FOR THE FUEL PUMP AND IM SHOCKED ONCE AGAIN THAT THERE IS NO SOLUTION AT THIS TIME. I HAVE A CAR THAT IS A TICKING TIME BOMB WAITING TO EXPLODE. THE FUMES ARE GIVING ME HEADACHES, I'VE GOT 2 VERY DANGEROUS RECALLS THAT SAY IF I HAVE PROBLEMS PULL OVER AND FOR TO DEALERSHIP IMMEDIATELY. BUT NOBODY WANTS TO HELP ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V746000 (FUEL SYSTEM, GASOLINE), 16V364000 (AIR BAGS), AND 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. D. PATRICK BMW IN EVANSVILLE, INDIANA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE RECALL. THE CONTACT EXPERIENCED A FAILURE WITH THE VEHICLE RELATED TO THE RECALL IN WHICH THE VEHICLE WOULD NOT START WHEN PROMPTED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LAUREL BMW OF WESTMONT DEALER LOCATED IN WESTMONT, IL WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).

I OWN A BMW X5 DIESEL 2009 MODEL YEAR, SOMETIME 2012 THE DEF ACTIVE TANK WAS REPLACED AS COVERED BY RECALL. NOW IT HAS STARTED TO GIVE THE SAME CEL CODE ( ACTIVE TANK TEMP SENSOR FAILURE). THE REPLACEMENT FOR THIS ISSUE IS VERY COSTLY. THIS IS PART OF EMISSIONS AND BMW DOES NOT WANT ANY REPLACEMENT WITHOUT ANY COST TO CONSUMERS.