2014 Buick Enclave Lighting Problems

WHILE DRIVING AT NIGHT ON A BUSY CITY STREET, BOTH HEADLIGHTS WENT OUT. IT SCARED ME TO DEATH. I QUICKLY SWITCHED THE LIGHTS FROM AUTO TO MANUAL AND THEY CAME BACK ON. WITHIN SECONDS, HOWEVER, THEY WENT OFF, AGAIN AND DID NOT COME BACK ON. I WAS ABLE TO MAKE IT HOME WITHOUT INCIDENT, BUT VERY FRIGHTENED. I TOOK THE CAR TO THE DEALER TO DIAGNOSE THE PROBLEM. WHEN THEY REMOVED THE BULB AND BALLAST, THEY DISCOVERED THAT THE ENTIRE HEADLIGHT APPARATUS HAD WARPED BY OVERHEATING. THIS WAS THE SAME ON BOTH HEADLIGHTS. I WAS TOLD THE COST TO REPAIR WOULD BE APPROXIMATELY $2,800 FOR PARTS, PLUS LABOR. THEY ALSO TOLD ME THAT THE VEHICLE WARRANTY DID NOT COVER THE PROBLEM. IT IS CLEAR THE PROBLEM IS A DEFECT, RATHER THAN A MATTER OF REASONABLE WEAR AND USE. I HAVE SEEN THAT OTHER IDENTICAL COMPLAINTS HAVE BEEN LODGED WITH THE NHTSA. ADDITIONALLY, THERE ARE MULTIPLE COMPLAINTS ON-LINE OF SIMILAR PROBLEMS. FOR THE SAFETY OF ALL WHO MAY BE DRIVING THIS MAKE AND MODEL, I RESPECTFULLY REQUEST THAT A RECALL ORDER BE ISSUED.

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 20 MPH, THE HEADLAMPS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY MILLER BUICK GMC (246 COX CREEK PKWY, FLORENCE, AL 35630, (256) 275-4313) WHERE IT WAS DIAGNOSED THAT THE HEADLAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,785.

2014 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING, THE RIGHT HEAD LIGHT WENT OUT. ALL FEW MINUTES LATER, ALL THE HEAD LIGHTS WENT OUT. THE CONSUMER TURNED THE VEHICLE OFF AND RE-STARTED IT. THE LEFT HEAD LIGHT CAME BACK ON. THE CONSUMER WAS ABLE TO GET THE VEHICLE FIXED THE SAME DAY HE CALLED THE DEALER. *JB