Cadillac · Escalade · 2020
2
Recalls
13
Complaints
N/A
NCAP overall
The 2020 Cadillac Escalade has 2 recalls and 13 owner-reported complaints on file with NHTSA. Most frequent stored component label: engine (6 reports).
Stored NHTSA configuration: 2020 Cadillac Escalade SUV 2WD NCAP Vehicle ID: 14173
Ratings describe one stored NHTSA configuration, not every trim, body style or drivetrain for this model year. How this configuration is selected
Source: NHTSA Public Records
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.
The 2020 Cadillac Escalade page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most frequent complete stored component label is engine with 6 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Stored NHTSA configuration: 2020 Cadillac Escalade SUV 2WD NCAP Vehicle ID: 14173
Ratings describe one stored NHTSA configuration, not every trim, body style or drivetrain for this model year. How this configuration is selected
No overall score is available in our current dataset. The individual results below are not a combined safety rating; compare vehicles within the same test program and model year.
Overall Frontal Rating
Driver and Passenger Assessment
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
No rollover risk estimate available in this dataset
Safety Features
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Remedy Status
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Remedy Status
GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.
My vehicle doesn’t even have 66k miles on it and the lifters have gone bad. The check engine came on and the vehicle has stopped working.
Engine has been making a knocking sound and shaking and vibrating very loud loudly. The engine light has been on as well as the traction light and it is acts like it’s going to stall every time I turn on the engine. Because of safety concerns, especially on the very busy highwa...
Preview excerpt
Noticed smoke in rear view mirror while driving at 65 mph. Towed to repair facility. Engine has a piston rod broken and pushed through the block.
THE CALAPSABLE LIFTERS HAVE FAILED AND I NEED TO HAVE THEM REPLACED AS WELL AS THE CAM SHAFT. WHY ISNTTHE 2020 ESCALADE ON THE RECAL LIST OF 6.2L ENGIN RECALLS?
The contact owns a 2020 Cadillac Escalade. The contact stated that while starting and driving at an undisclosed speed, the engine made abnormal sounds. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact re...
Preview excerpt
Engine Failure According to Chevrolet dealership my engine needed to be replace due to tapping coming from the engine. In addition, they found lifter damage along with the camshaft. Cylinder 3 lifter roller failure causing noise and camshaft damage, Yes this was confirmed and e...
Preview excerpt
Scary, driving with my 3 kids. Engine lights and hazard lights saying pull over. Loud sound coming from the hood. We immediately pulled over. Dealership and private Mechanic told us we need a new engine. We just spent $15k on a new transmission. Dealership won’t help us, said our...
Preview excerpt
Engine has 64k miles and at stop lights and while parked drops idle to below 500 makes a random knock like sound shudders like it is going to cut off or have engine failure but no check engine lights.
The contact owns a 2020 Cadillac Escalade. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the engine compartment, before the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle f...
Preview excerpt
Vehicle stops unexpectedly in parking lots (5-10mph) and on freeways (70-76mph). Speed ranges from 5 - 75 mph. Unexpected braking occurs for no reason. There are typically no obstructions or vehicles in front of the vehicle. It is most concerning when the vehicle automatically ap...
Preview excerpt
Showing 10 recent complaints from 13 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Cadillac models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2020 Cadillac Escalade has 2 recalls recorded by NHTSA.
NHTSA has received 13 owner-reported complaints for the 2020 Cadillac Escalade.
An overall NHTSA safety rating is not available in our current dataset for the 2020 Cadillac Escalade. Individual crash-test results may still be available.
The most frequent complete stored component labels for the 2020 Cadillac Escalade are engine (6 reports), power train (2 reports), engine and engine cooling (2 reports). These are exact-label counts, not broader component-group totals or confirmed defects.
Yes. NHTSA has 2 recalls on record for the 2020 Cadillac Escalade. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.