Cadillac · SRX · 2012
2012 Cadillac SRX
3
Recalls
415
Complaints
5/5
Safety Rating
The 2012 Cadillac SRX has 3 recalls and 415 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: exterior lighting (205 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2012 Cadillac SRX page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is exterior lighting with 205 reported complaints.
Best Research Moves
- Use the complaint log to see whether the 2012 Cadillac SRX reports cluster around one repeated symptom or spread across multiple systems.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2012 Cadillac SRX currently shows 3 NHTSA recalls listed on this page and 415 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are exterior lighting (205), suspension (25), service brakes (24).
- Vehicle
- 2012 Cadillac SRX
- Recalls
- 3
- Complaints
- 415
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
17.9% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: NoLane Departure Warning: No
Recall Notices
NHTSANHTSA ID: 21V473000June 24, 2021
SUSPENSION:REAR
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Remedy Status
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
NHTSA ID: 14V571000September 19, 2014
SUSPENSION:REAR
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Remedy Status
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
NHTSA ID: 14V447000July 23, 2014
SEATS:FRONT ASSEMBLY:POWER ADJUST
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Remedy Status
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Owner Complaints
415 totalAIR BAGS,SEAT BELTS
CRASH3 injuriesMar 27, 2026
2012 Cadillac SRX was traveling approximately 30mph and t-boned another vehicle at an intersection. Both vehicles were totaled. The airbags in the Cadillac did not deploy and the seatbelt did not lock, causing the driver to be thrust forward into the steering wheel and windshield...
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ELECTRICAL SYSTEM,VISIBILITY/WIPER
Nov 10, 2025
there was a sunroof recall on my year of vehicle, with this being a used vehicle the previous owners did not know about the sunroof recall and this is why they sold the vehicle not knowing the issues it caused, so I purchased this vehicle wanting it to be my forever vehicle and s...
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EXTERIOR LIGHTING
Aug 20, 2025
Headlight assembly gets over heated and makes the low beam lights very dim, not safe or legal to drive at night. I've seen many many complaints for this. Not Safe!
POWER TRAIN
Aug 18, 2025
The contact owns a 2012 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and deter...
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STRUCTURE
Jul 16, 2025
The contact owns a 2012 Cadillac SRX. The contact stated that the vehicle was having a failure with the drains for the sunroof. The contact stated that water was draining directly into the driver's and passenger’s side footwells. The contact stated that there was water saturating...
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EXTERIOR LIGHTING
Jul 15, 2025
The contact owns a 2012 Cadillac SRX. The contact stated that while driving at night, the contact became aware that the low-beam headlights had moisture inside the headlight housings. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was ...
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ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Jun 5, 2025
I had Baker Cadillac Dealership to perform the toe-link recall as well as a Multi-Point Vehicle Inspection on May 28, 2025. This is for a 2012 Cadillac SRX-3.6 Luxury Collection [VIN: [XXX]] that I was going to purchase for my [XXX] daughter pending the inspection results. Beca...
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UNKNOWN OR OTHER
1 injuryApr 23, 2025
My car was parked and in the park gear it was left running I went to get in the car to turn it off to stay awhile where I was at I got one leg in the car and reached over to push the button to turn it off and it lurched backwards and rolled over me and almost cut my leg off it ke...
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ELECTRICAL SYSTEM
Apr 20, 2025
My 2012 Cadillac SRX gets water into the back of the car when it rains. There is a module in the back which when it gets wet shuts off all the electrical components in the car. The rain enters the car and gets trapped in the wheel well and all through the other components in the ...
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UNKNOWN OR OTHER
2 injuriesMar 13, 2025
Recently the liftgate has closed unexpectedly several times while items were being unloaded/loaded from the rear of the vehicle. This caused the user to be struck by the liftgate. Someone smaller or weaker, such as a child could potentially be trapped and injured since the blocka...
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Showing 10 recent complaints from 415 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2012 Cadillac models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Cadillac SRX Years
2013 Cadillac SRXCompare this year against 2012 for complaint and recall shifts.5r391c2011 Cadillac SRXCompare this year against 2012 for complaint and recall shifts.7r446c2014 Cadillac SRXCompare this year against 2012 for complaint and recall shifts.2r385c2010 Cadillac SRXCompare this year against 2012 for complaint and recall shifts.6r474c2015 Cadillac SRXCompare this year against 2012 for complaint and recall shifts.3r439c2009 Cadillac SRXCompare this year against 2012 for complaint and recall shifts.27c
Frequently Asked Questions
How many recalls does the 2012 Cadillac SRX have?
The 2012 Cadillac SRX has 3 recalls recorded by NHTSA.
How many complaints have been filed for the 2012 Cadillac SRX?
NHTSA has received 415 owner-reported complaints for the 2012 Cadillac SRX.
What is the NHTSA safety rating for the 2012 Cadillac SRX?
The 2012 Cadillac SRX received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2012 Cadillac SRX?
The most commonly reported complaint categories for the 2012 Cadillac SRX are exterior lighting (205 reports), suspension (25 reports), service brakes (24 reports).
Does the 2012 Cadillac SRX have any recalls?
Yes. NHTSA has 3 recalls on record for the 2012 Cadillac SRX. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.