2012 Cadillac SRX Brakes Problems

The contact owns a 2012 Cadillac SRX. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning light was illuminated. The contact stated that the brake pedal was depressed to the floorboard to stop the vehicle. The contact turned off the vehicle. The vehicle was restarted, and the system was reset. The vehicle was taken to the dealer where it was diagnosed with a failed brake master cylinder. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000. The VIN was unavailable.

While driving the pedal will go all the way to the floor and suddenly your break line will be full of air.The car's hard to stop. This is the second time it's happened. Really scary, almost in an accident.

The contact owns a 2012 Cadillac SRX. The contact stated while driving 15 MPH and depressing the brake pedal to come into a complete stop, the contact drove over a bump in the roadway and the brakes made an abnormal grinding sound and the brake pedal went to the floorboard. There was no warning light illuminated. The contact stated that there was a stopping distance delay, which caused the vehicle to stop after the stop sign. The contact stated that she pumped the brake pedal and was able to continue driving. Additionally, the contact stated that while driving 5 MPH from a complete stop, the vehicle in front of her stopped abruptly. The contact stated that the vehicle hit a bump while she quickly depressed the brake pedal, and the failure recurred, causing the vehicle to rear-end the other vehicle. The contact stated that it was a fender-bender. There were no injuries sustained. The contact stated that the failure had recurred while driving 45 MPH; however, the roadway was not bumpy. The vehicle was taken to the dealer where it was purchased, and the dealer performed a brake inspection; however, the cause of the failure could not be determined. Additionally, the vehicle was taken to an independent mechanic, where the brake pads and rotors were replaced, and the brake calipers were inspected; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 105,000.

The contact owns a 2012 Cadillac SRX. The contact stated while driving 25 MPH, the brake pedal was depressed but was firm. The contact stated that extra effort was needed to depress the brake pedal. The vehicle was not taken to be diagnosed or repaired. An unknown dealer was contacted and the contact was informed that she would be placed on a waiting list. The manufacturer was not contacted. The failure mileage was approximately 100,000.

driving 40mph and the brakes started having issues. the pedal had to be pressed all the way to the floor and pumped to get the car to stop. from my research I see that this is a very common issue with this vehicle. this is a major safety issue that's going to eventually lead to a fatality if it hasn't already. if this is not a safety issue and a manufacturers defect then I really don't know what is

On multiple occasions I have experienced an unexpected temporary loss of braking. Peddle went to the floor requiring pumping of brakes to come to a stop. It lasts days and unexpectedly returns to normal. No warning signal to check brakes etc. For days after I have to pump the brakes and adjust my braking response time in order to avoid hitting another car. Each time this happened I have had it checked and nothing found. I’m from Florida and summer in RI. I had the vehicle checked in RI last year? Twice in FL. I have noticed ot happens during inclement weather or hitting an unexpected hole in the road. The last time this happened was several days ago on the MA turnpike during a rain storm. Very scarey and very dangerous. The brakes went back to normal but only after a week. I went on the car websites and realized it was happening to others too. With Cadillac! I spend a lot of time on the highway and a quick braking response is vital.

WE WERE TRAVELING ON A CITY STREETS AND THE BREAK SYSTEM ON THE VEHICLE WAS WORKING PROPERLY UNTIL WE HAD TO DO A HARD BREAKING EMERGENCY STOP AT APPROXIMATELY 25 TO 30 MPH. THERE WERE ICY CONDITIONS AND WE SLID THROUGH AN INTERSECTION. IMMEDIATELY AFTER THE EMERGENCY BREAKING, AND WHEN WE APPLIED THE BREAKS AGAIN, THE BREAK PEDAL HAD NO RESISTANCE AND THE BREAK PEDAL WOULD SLOWLY GO THE FLOOR WITH LITTLE OR NO BREAKING ACTION. A INSPECTION UNDER THE VEHICLE DID NOT REVEAL ANY FLUID LEAKS TO INDICATE A RUPTURE OF THE SEALED BREAK SYSTEM. RESEARCH ON THE INTERNET SUGGEST THAT A VALVE MAY HAVE BECOME STUCK OPEN IN THE ABS CONTROL VALVE ASSEMBLY REVERTING FLUID BACK TO THE MASTER CYLINDER RESERVOIR AND NOT TO THE WHEELS. IF THIS IS THE CASE, THIS COULD POTENTIALLY BE A SAFETY HAZARD FOR AN UNSUSPECTING DRIVER OF ANY BREAKING PROBLEMS WHILE CONTINUING TO DRIVE THE VEHICLE AFTER HARD BREAKING. THE MILLAGE ON THE VEHICLE WAS APPROXIMATELY 53000 MILES. I HAVE NOT FOUND ANY RECALLS ON THIS PROBLEM BUT, I THINK IT MAY BE WARRANTED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.

The brakes get soft and go almost to the floor at times. This usually happens after having to brake hard for a sudden stop. It takes constant pumping of the brakes for them to work properly again. I just had my brakes checked and the pads and rotors are good, so the problem could not be diagnosed. There have been no warnings or alerts for this problem and no recall letters. This is definitely a safety concern because braking hard for sudden stops is sometimes necessary to avoid a crash. This has been happpening for about 8 months. Mileage is 105,000.

The contact owns a 2012 Cadillac SRX. The contact stated that the brakes were replaced for routine services at a local dealer. The contact then stated that while driving at an unknown speed, she drove over a pothole and while attempt to stop the vehicle, the brakes failed to respond as needed. The contact stated that the brake failure reoccurred after driving over potholes and then depressing the brake pedal. The contact stated that no warning light was illuminated. The vehicle was then taken to an independent mechanic who was unable to determine the cause of the brake failure. The independent mechanic informed the contact that replacing the front brake pedals could possibly help with the brake failure. The front brake pedals were replaced; however, the failure reoccurred. The contact stated that the vehicle was taken to another independent mechanic who was also unable to retrieve a fault code or determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

AFTER GOING OVER A POTHOLE THE BRAKES SEEMED TO GIVE OUT. THE CAR WAS GOING AT A SPEED OF 20 MILES PER HOUR AND WAS APPROACHING A STOP SIGN. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR DID NOT COME TO A COMPLETE STOP. I HAVE SEEN THIS ISSUE REPORTED BY OTHER CADILLAC SRX OWNERS BUT THERE IS NOTHING ON THE CADILLAC WEBSITE REGARDING IT.

FOR ABOUT 2 YEARS, MY BRAKE PEDAL HAD GONE TO FLOOR AT RANDOM TIMES WHILE DRIVING UNTIL IT WAS FINALLY DIAGNOSED AND REPAIRED RECENTLY. WHEN IT WOULD HAPPEN, ABOUT THE LAST 10% OF PEDAL TRAVEL WOULD HAVE SOME LIMITED BRAKING POWER. AFTER THIS ISSUE WOULD OCCUR, IT SOMETIMES TOOK UP TO DAY OR LONGER FOR IT THE PEDAL TRAVEL TO RETURN TO NORMAL. SOME COMBINATION OF REPEATEDLY PUMPING THE PEDAL, STOPPING/STARTING THE ENGINE, AND QUICKLY PRESSING THE PEDAL WHILE STOPPED WOULD EVENTUALLY RESTORE THE BRAKE PEDAL TO NORMAL. AFTER EXPERIENCING THIS SEVERAL TIMES OVER 2 YEARS, I REALIZED IT WAS TRIGGERED AFTER THE ABS SYSTEM WAS ACTIVATED ' DURING A HARD/PANIC STOP, SLIDING ON SNOW/ICE, OR BY SOME OTHER DRIVING EVENT THAT BRIEFLY TRIGGERS ABS. FOR EXAMPLE, HAVING MY FOOT ON THE BRAKE WHILE MAKING A LEFT TURN AND HEADING DOWN A HILL AT ABOUT 15 MPH TRIGGERED THE ABS (I COULD HEAR THE PUMP AND FEEL THE PEDAL PULSATING) AT THE SAME SPOT ON MY WAY TO WORK EACH MORNING. I LEARNED TO NOT USE MY BRAKE WHILE MAKING THAT TURN ON THAT ROAD EACH MORNING. SOME SRX OWNERS IN FORUMS REPORT PEDAL TO THE FLOOR AFTER A SPEED BUMP ' WHICH I SUSPECT IS ALSO TRIGGERING THE ABS SYSTEM DURING THE 'HOP' OVER THE SPEED BUMP. MY CADILLAC DEALER WAS UNABLE TO REPRODUCE THE PROBLEM ' AND SAID THEY WOULD JUST BE GUESSING AT THE PROBLEM SINCE THERE ARE 'NO CODES' OR ERROR MESSAGES ON THE DASH. MY LOCAL MECHANIC SUSPECTED THAT THE ABS CONTROL MODULE HAD AN INTERNAL VALVE/SEAL LEAK/FAILURE. THE THEORY IS THAT ONCE THE ABS ACTIVATES AND DIVERTS FLUID TO THE WHEELS THAT HAVE TRACTION (STILL SPINNING), THE ABS VALVES/CHAMBERS WOULD 'STICK' OPEN. THE TWO AC DELCO PARTS COST ABOUT $450 ON AMAZON PLUS ABOUT $300 LABOR. REPLACING THESE PARTS FIXED MY PROBLEM AFTER 2 YEARS OF EXPERIENCING THIS ISSUE CONSISTENTLY IMMEDIATELY AFTER ABS HAD ACTUATED.

WHILE IN MOTION, I APPLIED THE BRAKE PEDAL AND THE PEDAL WENT TO THE FLOOR AND THE CAR DID NOT STOP ALMOST CAUSING A WRECK. AFTER THAT THE BRAKES RETURNED TO NORMAL. I TOOK THE VEHICLE TO GM HERE AND THEY WERE UNABLE TO FIND ANY PROBLEM. AFTER A FEW WEEKS PASSED BY THE CAR THEN DID IT AGAIN. THIS NEEDS TO BE APPROACHED BECAUSE THERE ARE SO MANY PEOPLE WITH THE SAME ISSUE! SOMEONE IS GOING TO GET HURT OR KILLED!

WHILE TURNING OFF TO ENTER A GROCERY STORE PARKING LOT I STEPPED ON THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. I HAD TO QUICKLY PUMP THE BRAKES TO SLOW DOWN. THE ROAD CONDITIONS WERE WET WITH A LITTLE BIT OF ICE. I FELT A SHUDDER IN THE FRONT SUSPENSION WHEN IT HAPPENED. THIS HAS HAPPENED BEFORE APPROXIMATELY 2 YEARS AGO BUT IT CORRECTED ITSELF IN A FEW MINUTES AFTER TURNING OFF THE VEHICLE. THIS TIME IT HASN'T CORRECTED AND THE VEHICLE IS UNDRIVABLE DUE TO SAFETY CONCERNS. I HAD TO HAVE THE VEHICLE TOWED HOME.

2 TIMES IN PAST WEEK MY CAR SLID ON ICE & WATER THEN AFTER BRAKE PEDAL WOULD GO ALL THE WAY TO THE FLOOR, NEXT DAY WORKED AGAIN, ABOUT 1-2 WEEKS BETWEEN INCIDENTS, 1 TIME WAS APPROACHING A STOP LIGHT & SLID ON WET STEEL PLATE, NEXT WAS THIS MORNING I SLID ON ICE SLOWING DOWN ON FFX CO PKWY GETTING ON RAMP FOR I66

I PURCHASED MY 2012 CADILLAC SRX4 NEW WITH AN EXTENDED WARRANTY. ONE MONTH AFTER MY EXTENDED WARRANTY RAN OUT THE BRAKES STARTED GOING TO THE FLOOR AND I CAN BARELY STOP THE VEHICLE. SHOULD A CAR PULL OUT IN FRONT OF ME OR GOD FORBID A CHILD, I WOULD NOT BE ABLE TO STOP MY CAR IN TIME TO AVOID AND ACCIDENT. I TOOK MY VEHICLE INTO HUBER CADILLAC IN OMAHA, NE ON 10/14/2019 AS MY BRAKE PEDAL ONCE AGAIN WENT TO THE FLOOR MAKING WHAT SOUNDS LIKE A RUSHING OR AIR SOUND. THIS HAPPENED FOR SEVERAL MILES EVERY TIME I HAD TO COME TO A STOP. THEY COULD NOT DIAGNOSE A PROBLEM. THEY STATED THAT THEY ALSO DROVE THE VEHICLE AND COULD NOT DUPLICATE THE PROBLEM. SHE, BEV BURGESS, ALSO ADVISED ME THAT SHE HAD NEVER HEARD OF THIS PROBLEM AND THAT CADILLAC HAD NO BULLETINS PERTAINING TO ANY BRAKE PEDAL ISSUES. I WOULD SUGGEST THAT YOU READ THE INTERNET AS THERE ARE AT LEAST 100 PEOPLE COMPLAINING ABOUT THE SAME PROBLEM AND SEVERAL WHO HAD CAR ACCIDENTS DUE TO THE ISSUE. SINCE HAVING MY CAR INTO THE DEALER TRYING TO HAVE IT FIXED, THIS PROBLEM HAS OCCURRED THREE MORE TIMES. THIS IS NOT AN ACCEPTABLE SOLUTION TO ALLOW PEOPLE TO DRIVE YOUR VEHICLES THAT COULD AND HAVE CAUSED ACCIDENTS TO NO FAULT OF OUR OWN. I HAVE DONE ALL REQUIRED MAINTENANCE TO MY VEHICLE AND FEEL AS THOUGH I HAVE DONE MY DUE DILIGENT. I CANNOT SAY AS MUCH FOR CADILLAC. I AM EXTREMELY DISAPPOINTED.

AT FIRST, AFTER HAVING TO PRESS HARD ON THE BRAKES WHILE DRIVING IN TRAFFIC, THE BRAKE PETAL WILL SINK TO THE FLOOR ANYTIME THE VEHICLE NEEDS TO BRAKE AFTERWARDS.THIS WOULD GO AWAY AFTER 8 HOURS OR SO. RECENTLY, THE VEHICLE DOES WHILE DRIVING IF IT GOES OVER A SPEED BUMP, POT HOLE, OR SOMETIMES FOR NO REASON AT ALL. THE PETAL SINKING WHILE BRAKING NOW LAST FOR SEVERAL DAYS UP TO WEEKS. IT IS EXTREMELY DANGEROUS AS ONE DOESN'T KNOW HOW MUCH PRESSURE IS NEED TO STOP AT ANY GIVEN TIME. I HAVE TAKEN IT TO THE SHOP AND NOTHING HAS BEEN FOUND TO BE WRONG. BRAKES HAVE BEEN BLED, ROTORS AND PADS CHANGED AND THE CAR STILL DOES IT AT RANDOM TIMES.

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE DID NOT FULLY STOP WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE CONTACT ALMOST CRASHED INTO ANOTHER VEHICLE DUE TO THE FAILURE. AN INDEPENDENT MECHANIC REPLACED THE BRAKE MASTER CYLINDER AND THE ABS MODULATOR VALVE ASSEMBLY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 100,200.

THE BULLETIN #PIC5692D NEEDS TO BE A RECALL -WITH THE GM BRAKE PEDAL NOT RELEASING -FIRE HAZZARD TO BRAKES AND WHEELS FROM DRAGGING -1 TIRE CAUGHT ON FIRE- BRAKE LIGHT STAY ON MELTING THE CIRCUIT BOARD AT THE BRAKE LIGHTS -AN OTHER FIRE HAZZARD

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE THE DRIVER WAS PULLING INTO THE GARAGE WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE DRIVER CRASHED INTO THE LIVING ROOM WALL. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 39-5355940481. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *TR CONSUMER STATED CAR WAS DEEMED AS TOTALED BY THE INSURANCE COMPANY. AIRBAG DID NOT ENGAGE DURING THE INCIDENT; AIRBAG REPORT WAS SENT TO VEHICLE OWNER BY GM. GM ENGINEER STATED THAT THIS VEHICLE HAS HAD MANY BRAKE FAILURE REPORTS.*JB

FOR THE PAST 3 YEARS I HAVE BEEN COMPLAINING ABOUT THE BRAKES AND HOW THEY JUST GO OUT AND THE BRAKE GOES TO THE FLOOR FOR NO APPARENT REASON, THIS HAPPENS PERIODICALLY AND YOU DO NOT KNOW WHEN ITS GOING TO HAPPEN. THIS IS VERY SCARY AND HAS ALMOST CAUSED ACCIDENTS WHEN THIS HAPPENS. YOU HAVE TO PULL OVER AND TURN OFF THE CAR AND THEN SOMETIMES THE BRAKES COME BACK SOMETIMES THEY DON'T. THEY DO EVENTUALLY WORK AGAIN BUT ITS A MATTER OF TIME SOME TIMES. THIS IS VERY DANGEROUS