2014 Chevrolet Cruze Complaint Log

TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. IT WAS UNKNOWN IF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SUN ROOF SHATTERED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

MULTI-AXIS ACCELERATION SENSOR/YAW RATE SENSOR- DIAGNOSED BY DEALERSHIP. CAR'S DASH HAS GONE OUT AND READ LOW RAM. SERVICE STABILITRAC AND TRACTION CONTROL MESSAGES. CAR STALLED WHEN RUNNING AND PULLING INTO TRAFFIC. CAR HAS ALSO STALLED AT OTHER TIMES WHEN ENGINE WAS RUNNING.

I WAS LEAVING WORK AT APPROXIMATELY 0600HRS, I ONLY WARMED THE CAR FOR A FEW MINUTES, THE TEMPERATURE WAS SLIGHTLY BELOW 0. THE BACK ROADS ARE PACKED SNOW, I WAS MAKING A LEFT TURN, AT APPROXIMATELY 100 YARDS THERE IS A RIGHT TURN, I TRIED HITTING THE BRAKES AS I WAS COMING UP TO THE TURN, THE PEDAL WAS STIFF AND DIFFICULT TO PUSH. I TRIED PUMPING THE BRAKES, IT FELT LIKE THERE WERE NO POWER BRAKES. I COULD NOT FEEL THE VEHICLE SLOWING UNTIL I HIT A SNOWBANK ALSO HITTING A TREE. IMPACTING THE NOSE DEAD CENTER. I WAS TRAVELING APPROXIMATELY 20-30 MPH. *TR

A FEW WEEKS AFTER TAKING MY CHEVY CRUZE DIESEL IN FOR A RECALL FOR A O2 SENSOR THE CAR'S OTHER O2 SENSOR AND CONTROLLER NEEDED REPLACING AFTER THE CAR WENT INTO A EXHAUST FLUID QUALITY LIMP MODE. THE ISSUE APPEARS TO BE RELATED TO THE RECALL BUT GM IS CHARGING ME OVER $800.00 FOR THE REPAIR.

TIRES WERE ALWAYS NEEDING AIR AND KEPT ME FROM DRIVING LIKE I SHOULD BE.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE RADIO AND BACK UP CAMERA FAILED TO DISPLAY INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SANDOVAL BUICK GMC (300 N HAMILTON RD, COLUMBUS, OH 43213) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY WARNING ERROR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SANDOVAL BUICK GMC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. THE VIN WAS NOT PROVIDED.

CHECK ENGINE LIGHT HAS BEEN GOING ON & OFF FOR YEARS. DEALERSHIP HAS NEVER BEEN ABLE TO DETERMINE WHY THIS HAPPENS. RECENTLY I HAVE NARROWED IT DOWN TO THE LIGHT COMING ON EVERY TIME I FILL UP MY CAR WITH GAS & IT IS A DIESEL. ON A RECENT TRIP TO TN MY CAR WENT INTO SAFETY MODE & I SPENT 6HRS AT A DEALERSHIP. THEY EVENTUALLY FOUND NOTHING & RE-SET THE COMPUTER. WHEN I RETURNED HOME A RECALL FOR THE VERY SAME PROBLEM WAS IN MY MAILBOX. NOW I HAVE RECEIVED ANOTHER LETTER FROM CHEVY STATING THERE IS ANOTHER PROBLEM

THE CAR TURNS OFF WHILE I AM DRIVING, NO MATTER WHERE I HAVE HAD IT TURN OFF ON THE EXPRESSWAY AND STREET WHILE IN DRIVE AND AT TIMES IT THE RPM IDLES WHILE IM AT THE STOP LIKE AND PARKED. I HAVE CONTACTED CHEVY BUT THEY DIDN'T WANT TO HONOR THE POWERTRAIN WARRANTY AND I WAS NOT TO TOLD NOT TO COME BACK TO RON CRAFT CHEVY. SO I TOOK IT TO MILLER AUTO BODY AND REPAIR, HERE IN HOUSTON, THEY RECOMMEND THAT I REPLACE THE ENGINE COVER I DID OUT OF MY OWN POCKET EVEN THOUGH ITS WAS SUPPOSED TO BE HONORED AT THE CHEVY DEALERSHIP UNDER POWERTRAIN. I STILL CONTINUE TO DRIVE THE CAR BUT IT STILL LOSSES POWER AND TURNS OFF WHILE IM DRIVING. LAST NIGHT THE BATTERY DIED, I REPLACED IT WITH A NEW TODAY BUT THE CAR STILL SHUTS DOWN AND STOPS WHILE I'M DRIVING. I DON'T KNOW WHAT TO DO AND WHY THIS IS HAPPENING AND WHY CHEVY ISN'T HONORING THE POWERTRAIN WARRANTY ON THE FAULTY ENGINE COMPONENTS, THE STABILITY TRACK STAYS AND THE CHECK ENGINE LIGHTS STAYS ON AND A TRACTION LIGHTS STAYS ON. I HAVE DONE REGULAR MAINTENANCE ON THIS CAR EVERY SINCE I BOUGHT IT, EVERY MAINTENANCE INSPECTIONS WERE ALL DONE BY CHEVY, I JUST DON'T UNDER STAND WHY THEY PLAY DUMB WHEN HONORING MY POWERTRAIN WARRANTY. *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ANGLE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. UPDATED 04/05/17*LJ UPDATED 6/28/18*JB

ELECTRICAL. HEAD LIGHTS GO OFF FOR NO REASON STAY OFF FOR ABOUT 5 MIN COME BACK ON CAR DOESN'T SHUT OFF OR GO DEAD

OCTOBER 12 2016 MY CHEVY CRUZE WAS HIT BY A PETERBILT 375 DUMP TRUCK IN TWO PLACE THE DRIVER SIDE REAR WHEEL AND DRIVER AND PASSEGER DOOR SPEED WAS JUST OVER 20 MILE PER HOUR INCREASING BECAUSE THE MACK TRUCK BULLDOZE ME UP THE ROAD MY AIRBAGS DID NOT DEPLOY AND MY SEAT BELT DID NOT TIGHTEN UP. I COMPLAINED IN 2015 AUGUST ABOUT THE FUEL INJECTION NOT ALLOWING THE CAR TO ACCELERATE WHEN I SUPPRESS THE GAS PEDAL TO THE FLOOR MY CAR JUST DID NOT MOVE FOR ABOUT 5 SECONDS THEN SURGED VIOLENTLY. WENTWORTH CHEVROLET AND GM CUSTOMER CARE CENTER CONDUCTED A PRODUCT SAFETY CHECK ON MY ANTI LOCKING/AIRBAGS/ AND FUEL INJECTION RELEASING THE CAR 15 DAYS LATER STATING THE VEHICLE HAD NOT PROBLEM THEN 10/12/2016 HAPPENED. I BELIEVE GM AND WENTWORTH ALLOWED A COMPROMISED AND BROKEN VEHICLE BACK OUT ON THE ROAD ENDANGERING MY LIFE ACTING WITH RECKLESS NEGLIGENCE AND COMPLETE LACK OF OWNERSHIP AND RESPONSIBILITY.

MY PASSENGER SIDE WIPER JUST QUIT WORKING AND NOW 75 MILES LATER MY DRIVERS SIDE ISN'T WORKING.

MY CAR HAS DIED 2 SEPARATE TIMES WHILE SITTING FOR MULTIPLE DAYS WITHOUT DRIVING (BATTERY WILL GO TO 0). 2 OTHER TIMES, I HAVE BEEN DRIVING, AND MY CAR WILL COMPLETELY SHUT DOWN. MY BATTERY GOES FROM 14.5-0 IN A MATTER OF SECONDS. IT FEELS LIKE SOMEONE SLAMS ON MY EMERGENCY BRAKE WHILE I AM DRIVING. IT IS INCREDIBLY DANGEROUS. I THEN ALWAYS HAVE TO HAVE MY VEHICLE TOWED BACK TO MY DEALERSHIP TO BE WORKED ON.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHENEVER THE CONTACT PLACED FUEL INTO THE FUEL TANK, THE VEHICLE FAILED TO START WITHOUT A TWO MINUTE DELAY AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHENEVER THE VEHICLE WAS STOPPED FOR APPROXIMATELY THREE OR MORE MINUTES, IT WOULD SUDDENLY STALL. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO ACCELERATE. WHEN THE VEHICLE WAS DRIVEN APPROXIMATELY 50 MPH, THE POWER STEERING FAILED. ALL THE FAILURES RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 200.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. ON ANOTHER OCCASION, THERE WAS AN ABNORMAL CLICKING NOISE AND THE VEHICLE STALLED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.

THE VEHICLE'S DEF SENSOR WENT BAD, RESULTING IN THE VEHICLE ENTERING "LIMP MODE" AFTER 100 MILES. AS THIS VEHICLE IS DIESEL, IT IS USED TO COMMUTE LONG DISTANCES (100 MILES EACH WAY.) THIS CAUSED THE VEHICLE TO NOT BE CAPABLE OF DRIVING A SAFE SPEED ON THE HIGHWAY. THIS VEHICLE IS LESS THAN 2 YEARS OLD, NO SENSORS SHOULD BE GOING BAD AFTER TWO YEARS. THE "FIX" PROVIDED BY THE MANUFACTURER IS TO REPLACE THE WHOLE DEF TANK WITH A NEW UPDATED TANK (INCLUDING SENSOR) AND AN ACCOMPANYING MODULE. AS I DRIVE RELATIVELY LONG DISTANCES, MY WARRANTY IS UP, RESULTING IN THIS "FIX" TO COME OUT OF MY POCKET. AFTER REVIEWING MANY ONLINE FORUMS, IT APPEARS THAT THIS IS A COMMON ISSUE.

MY VEHICLE WAS TOTALED IN AN ACCIDENT IN WHICH THE DRIVERS AIRBAG DID NOT DEPLOY. DUE TO THE FACT THAT MY SON (THE DRIVER) WHO RECENTLY RETURNED FROM THE MILITARY WAS NOT IN MY INSURANCE POLICY THEY REFUSE COVERAGE. 2 WEEKS AFTER THE INCIDENT I RECEIVED A LETTER FROM CHEVROLET INFORMING ME ABOUT A RECALL ON MY VEHICLE PERTAINING TO THE REASON OF THE ACCIDENT.I FILED A CLAIM WITH CHEVROLET , FILED A CLAIM WITH GM MOTORS. TILL THIS DAY I HAVE CALLED AND LEFT MESSAGES AND THEY WON'T RESPOND TO MY CALLS.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE ACCELERATING FROM A STOP, THE VEHICLE SURGED FORWARD INADVERTENTLY AT DIFFERENT TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,386. UPDATED 01/11/2017*CT CONSUMER STATED IT HAPPENED AGAIN AFTER BEING CHECKED BY DEALER (DAY AFTER WAS CHECKED). UPDATED 6/25/18*JB

2014 CHEVROLET CRUZE CLEAN DIESEL. CAR DEFROSTER/DEFOGGER DOES NOT ADEQUATELY DEFOG WINDOWS DURING RAINY AND/OR HUMID OUTSIDE CONDITIONS. CONDITION PERSISTS DESPITE OF SETTING SELECTION OF- TEMPERATURE, FAN SPEED, OR WHERE AIR IS COMING FROM (RE CIRCULATION OR OUTSIDE). ADDITIONALLY; HIGH LEVELS OF MOISTURE, OFTEN IN THE FORM WATER DROPLETS OR FOG, IS VISIBLE COMING OUT OF VENTS AND RESTING ON INSIDE OF WINDSHIELD, OTHER WINDOWS, AND OTHER INTERIOR SURFACES. UNDER MANY CIRCUMSTANCES, ONLY REMEDY WAS TO STOP VEHICLE AND WIPE AWAY MOISTURE OFF OF INSIDE WINDOWS TO ACHIEVE VISIBLY OF ROADWAY.

SERVICE ENGINE LIGHT FLASHED WITH MESSAGES TO SERVICE BOTH STABILITRAK AND TRACTION CONTROL. LATER THAT SAME DAY NOTICED JERKING OF ENGINE SO STRONG IT SHOOK THE CAR WHILE IDLING AND CONSTANT LOUD SQUEELING NOISE. ALSO NOTICED THE VEHICLE LAGS ON ACCELERATION/TAKE OFF AFTER IDLING. THIS HAPPENED AT APPROX 29,500 MILES.

WHILE DRIVING ON CITY STREETS THE ACCELERATION DECLINES AND ALMOST STOPS. WHEN TRYING TO REGAIN SPEED AFTER A COMPLETE STOP THE CAR LUNGES FORWARD THEN STOPS,, THE RPM GOES CRAZY,THE RED ZONE WHEN ENTERING THE FREEWAY I HAVE VERY LITTLE POWER AND HAVE EXPERIENCED HESITATION. WHEN I REACH FREEWAY SPEED I MAY SENSE A DECLINE IN SPEED BUT THIS DOESN'T HAPPEN ALL THE TIME. THE CHEVROLET GARAGE IS UNABLE TO DUPLICATE THE PROBLEM OR IDENTIFY THE CAUSE, NO LIGHT ALERTS.

LOSS OF ELECTRICAL POWER TO INSTRUMENT CLUSTER AND RADIO AND POWER STEERING. IT CAN HAPPEN WHEN MOVING OR STANDING STILL OR TURNING.

MY CAR LOSES ACCELERATION WHEN DRIVING. IT ALMOST STOPS IN THE MIDDLE OF THE STREET. I AM TRYING TO GO BUT WHEN I PUT MY FOOT ON THE GAS IT DOESN'T GO. I HEAR SOMETHING UNDERNEATH WHEN I TRY TO PUT MY PUT ON THE GAS.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PRESTON HOOD CHEVROLET LOCATED ON 11325 CEDAR LAKE RD, BILOXI, MS, 39532), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER PROVIDED CASE NUMBER: 8-3011886244. THE FAILURE MILEAGE WAS 57,999.

TAKATA INFLATORS, CAR CRASHED FOR UNKNOWN REASONS, INJURED 3 CHILDREN, OUTSIDE THE CAR, AND NOT ONE AIRBAG DEPLOYED.

THE TURN LIGHT REFLECTORS FELL OUT OF BOTH DRIVER AND PASSENGER SIDES. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED. I AM TRING TO FIND A WAY TO REPLACE JUST THAT SPECIFIC PART BUT CAN NOT SEEM TO FIND THAT SPECIFIC PART.

FOR THE ATLEAST 5 MONTHS MY CAR HAS BEEN STUGGLING TO ACCELERATE WHEN COMING FROM A STOP OR DRIVING ON BOTH CITY STREETS AND HIGHWAYS. ALSO MY RADIO WOULD GO OUT FOR SOME REASON WHILE DRIVING ON CITY STREETS.

TRANSMISSION DOWNSHIFTING HARSHLY FROM 4-3 THEN 3-2. THROWS YOU FORWARD AND I FEEL LIKE I HAVE WHIPLASH FROM IT. TOOK IT TO CHEVY DEALER TWICE AND THEY SAID ITS FINE. IT IS NOT FINE.

HAD I HEAD ON CRASH AND THE AIR AGES DID NOT DEPLOY AT ALL ?? I HAVE NECKLACE AND BACK PAIN WAS IN THE HOSPITAL FOR 19 HOURS. AND NEED TO GET MY BASIC FIXED I HIT MY HEAD AS WELL . BUT IF THE AIR BAGS WORKED I THINK THAT IT WOULD NOT HAVE BEEN AS BAD .I WAS MOVING ABOUT 35 MPH AND HE WAS ABOUT 4O TO 45 MPH AND HE TURN INTO ME.

I'VE ONLY HAS THE CAR A LITTLE OVER A YEAR. MY CHECK ENGINE LIGHT CAME ON LAST MONTH. I WENT TO HAVE IT CHECKED AND I WAS TOLD IT WAS THE CATALYTIC CONVERTER. I ALSO HAD A SECUND OPINION FINE AND WAS TOLD THE SAME. THERE IS NO REASON WHY THE CATALYTIC CONVERTER SHOULD NEED TO BE REPLACED SO SOON. I GAVE BEEN CHECKING FOR RECALLS AND HAVEN'T FOUND ANYTHING YET.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEATER FOR THE DIESEL FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

YABBA DABBA DOO IS WHAT YOU'LL BE SAYING AFTER YOU ATTEMPT TO FLINTSTONE THIS HUNK OF JUNK FROM GM. SUCH A WASTE OF METAL. I'D LOVE TO SEE SOMEONE FROM CORPORATE ATTEMPT TO TAKE THEIR FAMILY WHO IS RECENTLY PARALYZED & A 13 YR OLD WHOSE HAD 4 OPEN HEART SURGERIES TRY TO PEDAL OFF THE FREEWAY BC IT SHUT OFF & ON WHILE OVERHEATING & TRYING TO PRY THE KEY OUT THE IGNITIIN. I'VE TOWED IT TO AND FROM THE DEALERSHIP TO SPEND MONEY I PRACTICALLY COUNTED IN CHANGE BECAUSE I LOST MY JOB DUE TO NO DEPENDABLE RIDE. STILL PAYING NOTES ON A CAR & MECHANIC FEES HAS TRULY SHOWN ME HOW SELFISH & GREEDY SOME CAN BE. I'M PASSED TO THE NEXT PERSON WHO KEEPS ME ON HOLD TO INFORM ME OF HOW TRULY SORRY THEY ARE THAT THEY CAN'T HELP. APPARENTLY GM FEELS IT'S SAFE SO HOW ABOUT COME SAVE ME FROM THIS HEADACHE, I'LL GLADLY LET YOU TEST DRIVE. MY FAVORITE SONG IS "EVERY LIGHT IN THE CAR IS IN"

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LOCAL CHEVY SERVICE CENTER TOLD ME THIS MORNING THAT THERE ARE NO CURRENT RECALLS ON OUR CAR, HOWEVER THE AUTOMATED PHONES AT CENTRAL CUSTOMER SERVICE SAID THERE WAS AN OPEN ISSUE AND TO CALL BACK DURING NORMAL BUSINESS HOURS. THIS WAS A CINCINNATI CITY INTERSECTION ACCIDENT BOTH CARS IN MOTION AT 20-30 MPH TRAVELING AT 90 DEGREES TO EACH OTHER. OUR 2014 SILVER CHEVY CRUZE WAS STRUCK ON DRIVER'S SIDE LEFT FRONT QUARTER PANEL (ENGINE COMPARTMENT) HARD ENOUGH TO SNAP THE LEFT FRONT AXEL AND SPIN THE CAR AROUND. WAITING TO HEAR FROM INSURANCE ADJUSTOR WHETHER OUR CAR IS TOTALED. ZERO AIRBAGS DEPLOYED IN OUR CHEVY CRUZE! SON WHO WAS DRIVING HAS BRUISES TO BOTH KNEES, LEFT SHOULDER, AND A KNOT ON THE LEFT SIDE OF HIS HEAD. THE OTHER CHEVY CRUZE HAD FRONT END DAMAGE AND ALL AIRBAGS DEPLOYED.

WHILE DRIVING IN STOP AND GO TRAFFIC ON A HWY OF A SPEED OF ABOUT 10-15 MPH THE BRAKES FAILED TO WORK. THERE WAS A POLICE OFFICE ONE CAR BEHIND WHO WITNESSED THE BRAKE LIGHTS COME ON BUT THE CAR DID NOT STOP. THE DRIVER ATTEMPTED TO AVOID THE CAR IN FRONT OF THEM BY TRYING TO GET INTO THE SHOULDER. THE CAR COLLIDED WITH A TRUCK IN FRONT ON IT. THE IMPACT WAS WITH THE FRONT DRIVER SIDE AND THE REAR PASSENGER SIDE OF THE TRUCK. WHEN THE OFFICER HAD THE DRIVER TAKE THE CAR OUT OF PARK AND TO TRY TO MOVE IT OUT OF TRAFFIC THE CAR BEGAN TO ROLL BACK AND WAS ONLY STOPPED BY THE EMERGENCY BRAKE. THE OFFICER THEN HAD THE DRIVER OF THE TRUCK GET OUT AND TRY TO DRIVE THE CHEVY CRUZE OUT OF TRAFFIC ONLY TO HAVE THAT DRIVER AGREE THAT THE BRAKES WERE NOT WORKING. DURING THE REPAIR PROCESS CHEVY HAD THE CAR FOR OVER A MONTH AND HAD TO REPLACE THE ELECTRONIC BRAKE SYSTEM AS THE LIGHT WAS ON THAT THAT IS WAS FAILING. I AM GETTING THE REPORTS OF THE REPLACEMENT OF THE FAILED BRAKE SYSTEM THIS WEEK FROM THE REPAIR SHOP.

SOON AFTER PURCHASE IN 2014, MY CRUZE TURBO DIESEL STARTED HAVING MANY DIFFERENT ERRORS SHOWING ON THE DASH DISPLAY ANYWHERE FROM TRACTION CONTROL, POWER STEERING, AND OTHERS. AFTER MANY ATTEMPTS THROUGH LOCAL DEALERS, GM SENT A TECHNICIAN TO ME AND REPAIRED THAT ISSUE. NOW THERE HAS BEEN MANY ISSUES WITH THE CAR FLASHING ISSUES ON THE DASH ABOUT DIESEL EXHAUST FLUID POOR, PARTICULATE FILTER FULL NEED REGEN, AND FINALLY POWER DECREASED, WHICH I DID NOT HAVE HARDLY ANY ACCELERATION. I FOLLOWED EVERY PROCEDURE THE OWNERS MANUAL AND CAR TOLD ME TO DO, AND STILL DID NOT REGENERATE THE PARTICULATE FILTER. THE DEALER HAD TO FORCE A REGENERATION ON THE FILTER AND ORDER A DEF HEATER. IT SEEMS THAT THERE IS MANY ELECTRICAL ISSUES WITH THIS CAR AND ONCE ONE IS REPAIRED, ANOTHER ONE APPEARS. OTHER THAN THE ELECTRICAL / COMPUTER ISSUES WHICH IS UNPREDICTABLE, IT IS A GREAT CAR SINCE WE PURCHASED IT NEW.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF STEERING WHILE DRIVING 20 MPH. THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V442000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH AND WHILE COMING INTO A TURN, THE VEHICLE STALLED. THE CONTACT ALSO STATED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

CAR DOESN'T SWITCH GEARS. WHILE DRIVING THE CAR WILL NOT CHANGE INTO ITS CORRECT GEAR.

MY TIRES KEPT SPLITTING AS IF MY TIRES WERE BEING CUT. KEPT HAVING PROBLEMS WITH TIRES HAVING CUTS/SPLITS. I KEPT GETTING TIRES BALANCED THINKING TIRES WERE OFF BALANCED OR NEEDED ROTATING BUT PROBLEM CONTINUED. TIRES WOULD GO DOWN AFTER BEING DRIVEN AND THEN PARKED. HAPPENED MORE THAN ONCE. I HAD TO CHANGE ORIGINAL TIRES TO STOP THE PROBLEM.

WHILE DRIVING IT SHUT OFF & ON CAUSING POWER STEERING TO GO OUT AND THE LIGHTS TO GO OFF. ALSO THE KEY COULDN'T COME OUT EVEN WITH FORCE. *TR

I HAVE CHEVY CRUZ DEISEL 2014 IT BEEN TO DEALER 4 TIMES FOR SENSOR THE DEALER TELL ME IT SENSOR FROM EXHAUST SENSOR.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHEN APPLYING THE ACCELERATOR OR BRAKE PEDALS, THERE WAS NOT ENOUGH CLEARANCE BETWEEN THE TWO WHICH CAUSED THE PEDALS TO BE DEPRESSED ERRONEOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO SAFETY CONCERN AND NO SOLUTION PERTAINING TO THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE A REPAIR REMEDY TO PREVENT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED SEVERAL FAILURE CODES AT THE IGNITION SWITCH, THROTTLE BODY POSITION, AND THE AIR FLOW SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING LESS THAN 5 MPH, THE ACCELERATOR PEDAL FRACTURED WITHOUT WARNING. THE VEHICLE SURGED FORWARD AND CRASHED INTO A TREE. THE VEHICLE WAS COASTED BACK ONTO THE STREET AND PARKED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHO INDICATED THAT THE DRIVER SIDE FLOORMAT CAUSED THE FAILURE. THE CONTACT NOTICED THAT THE PEDAL WAS PLASTIC AND RANDOMLY DETACHED, WHICH WAS NOT ASSOCIATED WITH THE FLOORMAT. THE DEALER REPLACED THE ACCELERATOR PEDAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,765. UPDATED 05/18/16*LJ *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO MORGAN PONTIAC (2295 AUTOPLEX DRIVE, BOSSIER, LA 71111) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TOWED BACK TO MORGAN PONTIAC WHERE IT WAS DIAGNOSED THAT THE RADIATOR CAP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

MY CARS POWER STEERING WENT OUT WHILE I WAS DRIVING FOR SHORT BURSTS. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT THE POWER CABLES TO THE BATTERY WENT BAD BUT THAT IT ISN'T COVERED UNDER WARRANTY. THIS CAR IS ONLY TWO YEARS OLD. THIS CAUSED ME TO HAVE A SMALL ACCIDENT BECAUSE THE POWER STEERING WENT OUT WHILE I WAS DRIVING AND ATTEMPTING TO MAKE A TURN.

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 50 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE FAILURE ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,119.

I WAS ALWAYS PUTTING AIR IN MY TIRES AND FINALLY I JUST HAD TO HAVE THEM REPLACED BECAUSE I GOT TIRED OF PUTTING AIR IN TIRES.