2020 Chevrolet Silverado Complaint Log

There is an issue with the wiring harness that causes vehicle to lose power. Dealership says manufacturer defect because designed with harness cover is too thin and is to close to engine so burns wires. Many other users have complained of this issue and is frequent in this model.

Initially, turbo charger issues. Dealer after 2 weeks corrected issues with the turbo charger. We were provided loaner. Dealer took 28 days, the second time, to supposedly remedy Transmission/shifting issues. First we were told it was a valve port body. Then we were told they had to remove the pan, etc., all part of the process. Then the parts were on backorder. Finally, at the 11th hour, they installed a rebuilt transmission. Without a loaner for 2 weeks. Got the truck back and within 24 hours, the truck suddenly lost power steering while driving around curve at aprox.30 to 35 mph., check engine light on, power steering light on, trailer brakes warning light on, etc. Had it towed back to dealer in the morning and told it would be a priority. Called at 5pm. Truck has not been seen. It's not a car. It's a work truck. Seems the dealership is swamped with silverado trucks with similar transmission issues waiting for valve ports. No loaner vehicles to be had the second time after 2 weeks. Not sure what they will tell us tomorrow.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving approximately 40 MPH, the contact stopped for a traffic signal, and the accelerator pedal was depressed when the light changed; however, the vehicle failed to respond. The contact stated that the engine was still running; however, the vehicle failed to respond while the accelerator pedal was depressed or the gear shift lever was moved. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the Transmission Control Module needed to be re-flashed. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle back to the same dealer two more times for the same failure, however the vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.

Lost power steering! Almost impossible to make any turns. The dash has ESC fault and power steering fault. Says drive careful! How can I drive careful if I can't turn the truck? Only 79k miles! GM must recall their bad design and replace it with a design that is proven not to fail!

Vehicle started and behaved as expected when leaving my home and for a dozen lights or so between my home and place of the incident. While stopped at a red light, the auto stop function shut the truck down as normal. On re-start when getting green light, after releasing brake pressure, the start up was belabored for two turnovers before starting up. As I pulled off the stop with a green light, the dash lights illuminated and display started rolling through system failures, one of which was the brakes system and ESC. I cautiously proceeded through my turn to a thankfully quiet intersection as the brakes were completely unresponsive. I had ZERO brake function. I was able to slowly come to a rolling stop enough to get the truck in park where I turned it off and back on and the brake function returned. I cautiously drove to the local chevy dealer where I was informed that the battery drain pulls from low voltage when it needs extra power for start up. This is utterly terrifying that it is even possible for the battery to start the truck WITHOUT ANY BRAKE FUNCTION. Had this happened just two lights before or after where I was, it would have been a news headline. I could have easily been headed up and over a bridge leading to a catastrophic event at the bottom where I would have been completely unable to stop my truck by any means other than a collision. I would have preferred a dead battery at a red light. Seems a whole lot safer. I'm now stressed beyond measure at the thought of some failure in the future that could lead to another event such as this. My truck is now a nightmare wondering what electrical malfunction is going to put me and/or my wife and daughter in a life or death situation, let alone others on the road. This shouldn't even be an option for the truck to start at the expense of a critical safety function. Not to mention there is no function for the auto start stop system to be deactivated permanently by my choice. I am beside myself and scared to drive.

After three oil leak repairs in my LM2 3.0 diesel engine in my 2020 Chevrolet Silverado RST, you would think that would be enough to repair the manufacturer's defects, but it wasn't. I think the saying is fourth time is the charm? The third repair which was a second oil pan lasted a whopping 48 hours before leaking. This time it ended up being the timing chain cover that was leaking. Again, the service advisor mentioned that these are known to leak too due to a defect from the manufacturer. I even got a call from the service manager, and he said that anything area that could and does leak oil on these LM2 engines has been replaced and/or repaired, so I should be good for the future. I called into GM as per their instructions to update them on the fourth oil leak, and where the repairs were taking place. Fast forward to nearly two months later, and no one from GM attempted to contact me, and Jill stated that the case was closed and wouldn't disclose why. The only thing she could do was open another case. I declined since GM couldn't be bothered to address the issues they know they have in the LM2. The dealership the work was done in, the service advisors, the service techs, and the service manager all discussed in great detail the issues Chevrolet is having with the 3.0 diesel engine. GM knows this and refuses to address this. At this point, my vehicle spent 37 days in 2.5 months at the dealership fixing oil leaks that at any time could have caused engine failure and resulted in a crash. This truck is our dedicated family vehicle as my wife and I each daily Subaru WRX's. GM has done nothing and will do nothing. Someone needs to issue recalls to address the oil leak issues with the LM2 before it results in someone's death. I wish I wouldn't have wasted time contacting GM. I should have filed these complaints and got legal representation for the Magnuson-Moss Warranty Act. **NO loaner vehicle was given during the entire 37-day repair duration.**

Was driving on highway and vehicle went into "engine power reduced" and dropped from 60mph down to 35mph and then steadily decelerated down and wouldn't go over 18mph. Per mechanic it is the engine coolant control valve and the part is not available and could be months to a year before the part is available. Online shows this is a widespread issue with GM / Chev vehicles but no recall has been ordered and parts not available anywhere. Completely unacceptable to pay $65000 for a vehicle that is just barely 5 years old and have this kind of issue and manufacturer doing nothing about it.

I am writing to formally lodge a complaint regarding my Chevy vehicle, which is experiencing significant engine issues. The motor is knocking, and the check engine light has illuminated with trouble codes P0011 and P0016. These codes indicate problems with the camshaft and crankshaft timing on Bank 1 (driver's side in a V6/V8 engine). Specifically, P0011 signifies that the camshaft timing is over-advanced, while P0016 points to a correlation issue between the camshaft and crankshaft positions. These issues are often related to the Variable Valve Timing (VVT) system and may be caused by faulty camshaft or crankshaft sensors, timing chain problems, or solenoid issues. This situation directly correlates with a recent recall affecting similar VIN numbers for 2021-2024 models with similar engines. An independent service has confirmed that my truck requires a new engine, which aligns with the issues addressed in the aforementioned recall. I urge the NHTSA to investigate this matter further and consider extending the recall to include my vehicle, as the problems I am experiencing are consistent with those covered by the recall.

The second oil leak repair and the first repair for the oil pan failed within one week of the previous repair. This is the third oil leak that occurred in the LM2 engine in the 2020 Silverado. It was identified as an additional leak in the oil pan which had already been repaired the week prior. This is a failure within seven days from the previous repair. I lost 1/2 quart of oil during a 650-mile drive back from vacation. I took pictures of the oil level before leaving and driving home. During our drive, we passed through an area called Yermo where it was 107 degrees at 11am. The two closest Chevrolet dealerships are either 45 minutes or 1.5 hours one-way. I was incredibly frustrated since imagine being stranded in 107-degree weather with your family on the side of the road unable to run AC. It is a serious life, health, and safety issue at this point. I called GM and opened a case expecting them to assist me with the issues with the truck. Fast forward to today, I spoke with Jill at GM, they closed the case without even reaching out to me. This was the third of four oil repairs that have been conducted on my vehicle and the LM2 engine. It isn't a safe engine to have. **No loaner vehicle was given during the repair.**

The rear brakes of the vehicle are locking up while driving. The truck is a 2020 Chevrolet Silverado 1500 Crew Cab and 2020-2022 Chevrolet Silverado 1500 are listed as included in the recall per the NHTSA Campaign # 24V797000 recall. When searching the VIN number of our vehicle, [XXX] , it states that it is not included in the recall and has no unrepaired recalls. Our vehicle is experiencing the issue as outlined in the recall notice but is not currently included in the recall when it should be. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Rear Window leaks when it rains on the truck. I brought it back to the GM Chevy dealer and they applied a sealant. it immediately leaked right after. the truck now smells musty and im assuming there is mold growth. it has been at the dealership for the past two weeks while they try to figure it out

The engine seized up. Yeah, the truck is at a trusted mechanic and he told me that the engine seized. No warning signs. The truck wouldn't start and the engine light was on.

I had the lifters and camshaft fail in my truck as a result of the faulty fuel management system GM put in these trucks during these years of manufacturing. I was driving my kids to an appointment when they failed in the middle of the highway, leaving the truck unable to run. I have reported the problem to the dealer as well as reported to GM directly. I have spoken with 3 different garages, all of which have made it a point to tell me this is a common issue in these trucks. Prior to this happening, there were no lights on to warn me of this problem. The repair cost is $12,000 and that is to put the same parts in the failed the first time. I don’t know many consumers that can afford the costs of these repairs when GM knows this is an issue but refuses to do anything about it.

The contact owned a 2020 Chevrolet Silverado 1500. The contact stated that while stopped at a stop light, he observed smoke emanating from the area of the vehicle between the cab and the bed, prompting him and the other occupants to quickly evacuate. Within moments, the vehicle caught fire and was engulfed in flames. Local emergency services arrived and were able to extinguish the fire. The contact was informed that fire investigators on scene determined that the fire had appeared to originate in the electrical system associated with the seat belt located behind the rear passenger side seat. No warning lights were illuminated. The vehicle was towed to a tow yard and was likely to be deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and no injuries were reported. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V814000 (Seat Belts); the VIN was included, but the vehicle had already been repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

When a Check engine light is on it's for a low voltage on the charge air coolant sensor, took to the chevy dealer, they replaced a connector to the sensor, at a cost of $600 never got off lot, light returned, they then said I need a new engine wiring harness at a cost of $10.000, the dealership said this is a problem with these trucks and GM knows about it but won't recall them. Now I'm struck with a 5-year-old truck that I can't use, When this light is on, I also receive an Emission system warning, and the truck deregulates and goes in limp mode. as speed is reduced it becomes dangerous to drive in traffic, as GM knows about this, they should recall these trucks and fix the problem, they even say it's because cutting corners on the wiring harness cover causes this problem. as a senior living on a fixed income there's no way my wife or I can get this repaired, so were forced to drive it in limp mode until it dies on us, hopefully not in heavy traffic.

Cylinder Four misfire code. PO304 Dealer has discovered lifter failure. Total to replace all lifters on effected side $4300.00 Vehicle is garage kept and serviced per required dealership. All service records have been kept. No other issues with Truck 83K miles.

The lifters failed which caused the camshaft to destroy itself. I am now looking at having to replace my entire motor because of this. This is a similar problem to the current recall going on with the 2021 through 2024 trucks with the same motor. I have 146,000 mi on my truck

Engine seized my truck has been at the Chevorlet Tempe dealership I filed a claim with GM still no response.

Randomly. The power steering has stopped working. There is a widely reported issue with the power steering in 2020 Silverados and this model now needs to be included

Loss of power in my power steering due to corrosion of a ground strap. Found service bulletin 23-NA-201 issued 12/23 for the exact problem. The dealership stated there was no bulletin or covered under warranty and is being replaced with cost to myself. I had intermittent low speed "jerking" occasionally a few days before up to the incident.

A few month ago this 2020 Silverado check engine came on in the middle of driving. It stopped shifting and almost caused an accident because it wouldn’t stop. I took it to the dealer and they found nothing wrong. Today, it is doing the same thing with faulty shifting, especially during first and second gears and when I initially accelerate. It is jumpy and worried and accident will happen if the car stops shifting like before. The check engine light is on again

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 75 MPH, the electronic stability control (ESC), traction control, and check engine warning lights illuminated. The contact stated that several safety features failed to operate. The contact stated that there was a popping sound coming from underneath the vehicle. The contact pulled over to the side of the road to turned off the vehicle and waited before restarting the vehicle; however, the failure persisted. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.

I had the same transmission torque converter failure shuddering jerking as the class action lawsuit as the 2015-2019 8spd that are covered but 2020 is not..it is a known issue. I had a transmission repair shop replace torque converter and service transmission to repair transmission issue. I did not have any warning or check engine light

This is for the second oil leak that occurred in the 2020 Chevrolet Silverado with the 3.0 diesel engine. It was identified as a leak in the oil pan. The previous repair was for the lower crankcase seal. The service advisor at the dealership stated this is another problem area with the Chevrolet 3.0 diesel engine, and a defect from the manufacturer. He also mentioned it is a common repair they complete on these LM2 engine. It is worth noting, the initial repair didn't last 60 days before another oil leak presented itself. This is the second of four repairs that were done on this vehicle. **No loaner vehicle was given during the repair.**

Transmission shudders started around 65k miles. Shop said it was recommended to do a transmission flush. We did that. Now at 72000 miles the transmission is locking up. It has been inspected by a reputable auto shop and they stated it needs a new transmission. The engine light came on when this issue happened. I was in the middle of traffic at a stop and when I started going it stopped abruptly and threw me forward. It was so violent that I thought I was rear ended. It did it two more times.

I noticed that the carpet behind the seat was wet and moldy in the truck so I started looking and noticed the rear window was leaking in two areas. This has obviously been going on for a while as it explains why the kids have been complaining about the smell back there. Since Florida is sub-tropical mold and mildew is a problem and a health issue. I investigated and found hundreds of complaints regarding this issue with failed sealant and cracks. I also discovered a service bulletin that describes the issue but GM refuses to fix it since they say it's not a safety or mechanical issue. Well, I happen to disagree with that since the leak causes the window to fog up and an unsafe environment for people to breath in mold spores in a small space. So, my visibility is impaired and I have to suffer with respiratory issues? This seems to be reason enough for them to perform a permanent repair at their expense, not mine and they can take it out of the designers pay, not mine. Can you help with this?

My transmission keeps shuddering my whole vehicle after the new software was installed GM claims it’s fine and normal when in fact it’s going to cause an accident.

Shop has had the truck over two months and cannot figure out the problem will not go stuck in limp mode.

2020 Chevrolet Silverado with 72K miles has a bad Transmission Torque Converter. Warranty expired 2 months ago and will have to be replaced in the next 30 days. Had the truck checked out at a local transmission shop that said this is happening on every v6 Silverado that is being brought in.

Lifter failure on the 5.3L L84 engine. Due to Dynamic fuel management that come with the trucks.

Transmission is changing out very hard in each gear. On tonight while I was driving, I lost speed on the interstate and when I push the accelerator, It was like back wheels were locked up. I left it at the next exit gas station and came back and towed it home. Lucky I was able to put hazard lights on and get off the side of the road but it was very slow speed. Yes I have had it look at certified dealer under Cheverolet. It was no warning light. I was going 65 and in a split second the rpm went up high and I was doing like 25. Once I finally made it to the gas station and got out the truck smell like a burning smell

The transmission has been slipping and shuttering which shouldn’t be an issue at 119,000 miles. This opposed a huge safety risk for me and my girlfriend on the highway. I was driving and it shuttered so bad i had thought the wheel was loose and coming off. I had to pull over on the highway to check the lugs and came to find out it’s the transmission, because it shuttered numerous times after. On top of that the entire trip was the transmission shuddering slightly making the wheels cut the the left and right. But throughout the trip, it had a slight shutter the entire time and a couple of big shutters, and one very large shutter that had my girlfriend think I ran over a bunch of wood in the road resulting in me pulling over being in danger and possibly wrecking from the shaking, and having to exit my truck on the side of the highway with 18 wheelers and other vehicles flying at 80+ miles an hour. Besides the safety issue, there should be no reason for these transmission going out like this at 60k miles and 100k miles it’s extremely cheap of GM and a huge hazard to many families.

The oil coolant cooler is leaking oil into my antifreeze reservoir, but nothing is in the oil pan, which could cause damage to the engine a very expensive fix, and this should be covered under drivetrain by all means

Oil pump went out. Got it repaired. Then, a few days later, while driving on the freeway at 70MPH the engine made a lot of noise then quit in middle of the freeway leaving me vulnerable to being hit. Was able to coast in neutral to the edge of the road. Has 73000 miles on it. Dealer says I need an engine replacement after just spending $5,500 for oil pump replacement. Has been at the dealer over a month and no replacement engine is available.

On [XXX] I pulled off from a Red Light and vehicle started flashing codes. I slowed down and engine was missing. I had vehicle towed to Gilmore's Auto Center in Culpeper Virginia. The truck was diagnosed later that day as a Rod Bearing failure. The engine gave no warnings prior to that day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

chevy Silverado shakes at 20, 40,65 and 70 mph chevy shake

chevy has a well known issue with lifters failing in the 5.3 motor because of the afm. it has failed on me twice and had to pay twice to get this fixed and i’m concern one day the engine will just blow like other people have complained about. i even went to the dealership and even spoke to the part department and they have admitted this but no fix for it has been put in place. we need a recall on this motor that’s effecting thousands of people.

2020 Chevy Silverado LTZ 6.2 V8 10 Speed. Started having issues with hesitation/shudder. Dropped off at a Chevrolet dealership for a diagnostic. The dealership pointed to a potential transmission issue. After having the truck for several days, they reported nothing wrong. Said they drove the truck, checked the transmission fluid, and couldn't find any issues. Picked up the truck and took it to a local repair shop. That shop drove it, but could not re-create the issue I was describing. I opted to have the transmission fluid flushed in hopes of fixing the shudder/hesitation I was feeling. After picking up the truck and driving it a couple hundred miles, the issue was still present. I made another appointment at the same local shop. This time, they called me saying the issue I'm feeling is the same problem that's been happening to these engines, the dreaded AFM (Active Fuel Management) system is starting to fail. I was told by the shop it's only a matter of time before the entire engine fails. The only way to fix the issue is to delete the AFM system by removing the old parts within the engine and replacing with new parts that do not use the AFM system. This would cost approximately $6,000 to complete.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, there was an abnormal rattling sound coming from the engine compartment. The vehicle was driven to the local dealer, who diagnosed the vehicle and determined that the engine was faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed of NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.

The transmission skips and has trouble finding gears. This causes the truck to vibrate, be slow to accelerate, or lurch occasionally. The decrease in vehicle responsiveness and unpredictable behavior make the vehicle drivable, but less safe.

The truck had a lifter failure which caused the pushrod to bend damaging the camshaft as well. I spent $5000 dollars just for the problem to happen again. I’ve have spent nearly $10000 on this issue. This not something you expect from a truck that you pay nearly $60000 for.

Transmission slips, jerks, delayed shifting symptoms consistent with technical service bulletins and known recalls on later models. Add that it was purchased new and is still financed

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while her husband was driving 55 MPH, there was an abnormal sound coming from the vehicle. The driver pulled over to the side of the road and inspected the vehicle. The contact stated that her husband observed that the driver’s side front wheel had detached. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed and determined that the control arms, rack and pinion, and ball joints had separated and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 88,907.

My truck rpm goes idle while driving also a loud knocking sound when accelerating

Employee was driving company car on backroad, started to rev high im assuming from trying to accelerate. Car started to slow and was pulled into a parking lot and towed to dealer. Upon inspection it was shown transmission cooler lines broke at crimps and quoted 2K to fix just the lines

Rear tires repeatedly locked up at highway speeds. Causing engine damage.

8 speed transmission failure.

While highway driving on 4/8/2025, for the 3rd time in 3 months, engine light came on and I lost all control of my cruise control, parking brake disabled and loss of engine power immediately reducing my highway speed to approximately 50 mph which was very dangerous. I had to cautiously return home & called the Chevy dealer immediately. They had repaired the lifters twice before, with the most recent repair on the lifters and push rod just one month earlier. This second repair was covered under their repair warranty. Currently, it took about 10 days before a loaner car was available (after a poor google review). To date (4/30/2025) I have not received ANY feedback from the dealer (Starling Chevrolet in Mt. Pleasant, SC) regarding any repair or engine diagnosis. The symptoms of this third failure was just like the previous two failures (3 failures in 3 months!). I feel like this vehicle has Major issues as I have also had to have the radio/infotainment system replaced twice since the original purchase. PLEASE have Chevrolet do an engine recall on their 5.7 liter engine!!

The 2.7L turbo engine failed. The truck is available for inspection. All maintenance has been up to date. It was recently serviced for a seperate recall. The truck gave a reduced engine power message and within minutes lost power. A truck of this age, with maintenance done regularly should not experience engine failure.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle jerked and jolted temporarily. The contact stated that the failure had been recurring while driving. No warning lights were illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); but the VIN was not included. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 105,000.