There are 8 owner-reported speed control & cruise complaints for the 2020 Chevrolet Silveradoin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
My truck started acting sluggish like the parking brake was applied while driving. At a traffic light I put the vehicle in park applied and released the parking brake. I put the vehicle back in gear an let off the brake. The vehicle did not move so slightly pressed the accelerator. The vehicle still acted as if the brakes were applied. I could feel the slight movement and torque being applied but only slightly lurching. The traffic light turned green so I proceeded up to 45mph. A vehicle in front of me slowed to make a turn. Applied the brakes and nothing happened. I pressed the brake so hard that I lifted myself off the seat. I swerved to miss the vehicle avoiding a collision. Then warnings started popping up; "brake system failure max speed 62mph", "brake system failure max speed 42mph", Brake system failure", service traction control", "service trailer baking system". among others I was too busy to see all of them. I coasted to a stop in a nearby parking lot with visual and audible warnings still going. I shut the vehicle off then restarted it. Some warnings remained like traction control and the engine light. The vehicle appeared to be operating correctly so I drove it to a local dealer. they said there was a code for low voltage in the brake control module but couldn't get me an appointment for over two weeks. I took the vehicle to a regular mechanic who said what I described was impossible. That mechanic kept my truck for the balance of the day but could find nothing wrong. I no longer trust this vehicles brake system. In many scenarios the failure, were it to happen again could be catastrophic.
My husband was driving our family truck onto the highway to merge into traffic, when he lost all engine power, several dash lights turned on, and a clanking noise started. This was an extremely dangerous situation because the truck stalled, while trying speed up into highway traffic. He swerved to avoid cars and pulled off to the right shoulder. This a major safety issue because if either of my teenage daughters had been driving the truck, they would likely not have been able to avoid an accident! Mechanics confirmed the truck had suffered a catastrophic engine failure while driving. The dealership confirmed a lifter failed causing the damage. They said the whole engine had to be replaced. GM offered to pay half of cost, proving they know this is an issue. The truck's not even 5 years old, so the fact that engine would just stop while driving, when we had kept up with regular maintenance, sounded bizarre to me. I researched online and learned of 2 class action lawsuits (CA & MI) claiming GM knows about this defect in their engine and continuing to sell trucks with the same safety issue. Not more than 2 weeks after our incident, hundreds of thousands of the 6.3L engines were recalled after a NHTSA investigatio. GM has issued several service bulletins internally on "failing lifters", but has not told the public of the safety hazard. The service bulletins acknowledge the issue, recommending GM mechanics use a lighter oil (SAE-0W20 instead of the customary SAE-0W40) or change the oil more frequently. (service update N212353840). But car owners don't know this! GM is putting lives at risk, as no one expects their engine to completely give out while on the highway. Thankfully, my husband has been driving for 35 years. Had it been a younger, more inexperienced driver, they would not have been able to recover from the engine failure, especially while merging into high speed traffic - causing a crash, injuries and possibly death. The public deserves to know.
Driving vehicle down freeway about 75mph heard noise and truck shut speeds down to about 60mph on a major freeway. Per mechanic lifter has collapsed and it has been a common issue that Chevy knows about. He said that it could have been alot worse by seizing the engine and causing harm to drive or other people around causing a major accident. There is a major safety issue to life and or death caused by this issue that has NOT been a concern and causing people to pay over $5000.00 for repairs. Chevy has known about the faulty lifters for years and doesn't seem to care about safety concerns.
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
Component/system that failed: The transmission control module in my 2020 Chevrolet Silverado 1500 has malfunctioned. The vehicle has issues with slipping between gears, rough shifting, and hesitation when accelerating. This component has already been inspected and diagnosed by a certified Chevrolet dealership, and the part is currently on backorder. The vehicle is available for further inspection upon request. Safety risk: This issue poses a serious safety risk to myself and others. The gear slipping and delayed response when driving—especially when merging onto highways or changing lanes—creates unpredictable behavior that can lead to an accident. The truck sometimes fails to engage gears properly, which makes it dangerous in traffic situations. Diagnosis confirmation: Yes, the problem has been confirmed by a Chevy dealership service advisor (Jose Diaz), who provided a formal quote and diagnosis for the replacement of the transmission control module. Inspection by others: The vehicle has not been inspected by police or insurance representatives, but Chevrolet Customer Assistance is currently reviewing the case, and I was advised to submit this documentation. Warning lamps or symptoms: There were no warning lamps initially, Symptoms include slipping gears, hesitation when pressing the gas pedal, jerky shifting, and difficulty accelerating smoothly. These symptoms have progressively worsened over time. Additional context: I have learned that many 2020 Chevrolet Silverado trucks have been recalled for the exact same issue, but my VIN is currently not included. I believe this is a manufacturing defect and that my vehicle should be considered for inclusion in the recall or further investigation.
We went to an appointment and when we got back in the car, a message was on the screen. It said that the brake system has failed and we could only drive 43 mph maximum! The engine light was on and we could not accelerate beyond 43 mph. This is extremely dangerous when driving on a highway! We drove home on the interstate going 43 mph in a 70 mph zone! We had small children in the car and almost got into a few accidents due to other aggressive drivers. We then called local dealers who said that they were too busy to take our truck for weeks! They also said that our truck was not covered under warranty. So we took it to a local body shop. They fixed it for just above $500. It worked for a week and broke again, then they fixed it again for free. The brake failure 43 mph light came on for the 3rd time. We took it Garber and they fixed it after 2 weeks and charged us a fortune. Invoice attached. A few weeks later the same light came back on. Garber then took another 2 weeks to fix it! I’m writing here as I’ve seen other silverados recalled for the same issue but not my exact truck (year). It’s obviously faulty software and it should not be the customers responsibility to fix. Especially with a vehicle under 20k miles! There is absolutely no way that we will ever buy a GM again but the important part here is that other people are not put into a dangerous situation like we were. Besides dealing with this issue for well over a month - the important part is safety. I can’t understand how these trucks have the same problems but only certain VINs qualify for a recall. Please consider our truck as part of the overall recall for this issue. It’s unethical to pick and choose only certain VINs!
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving and attempting to accelerate, the vehicle shutoff without warning. The vehicle was taken to the local dealer where it was diagnosed that the computer module was faulty. The vehicle was repaired. Additionally, while driving, the brake pedal was depressed however, the vehicle failed to respond. The vehicle revved and there were several unknown warning lights illuminated. The vehicle was towed to the same local dealer however, the mechanic was unable to duplicate the failure after performing a test drive. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 16,000.
THIS ISSUE HAS HAPPENED MULTIPLE TIMES, IN THE CITY, HIGHWAY, AND DEFINITELY WHILE I WAS IN MOTION. THIS HAS ALMOST CAUSED ME TO REAR END ANOTHER DRIVER. I GET A ABS WARNING AND MY SPEED IS LIMITED TO 62MPH. MY BRAKES ARE HARDER TO PRESS ON AND DOESN'T SLOW DOWN THE TRUCK NORMALLY. I GET A ABS SIGN, TRACTION CONTROL SIGN, AND A CHECK ENGINE SIGN. THE TRUCK IS ALMOST BRAND NEW WITH ONE PREVIOUS OWNER, AND ONLY 15K MILES. THIS ISSUE NEEDS TO BE RESOLVED, THIS IS UNACCEPTABLE. A TRUCK IS A LETHAL MACHINE AND IF I'M NOT ABLE TO STOP THE TRUCK HOW IT SHOULD BE STOPPED, I COULD POSSIBLY HURT OR KILL SOMEONE.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026