2015 Chevrolet Suburban Steering Problems

On at or about November 1, 2025, I experienced a sudden loss of power steering. I was backing up in a parking and experienced a complete power steering failure. Since that date, it has failed multiple times. There was a recall on the EPS Module in 2015. I have contacted a dealer, they could not find a recall for any power steering issues, when there clearly has been. If there has been a recall for the steering of the same model and make and year, and is clearly a SAFETY ISSUE, this recall in 2015 should cover my vehicle also. I was under the assumption that my vehicle was low on power steering fluid. Proceed to look for power steering pump to check fluid level, no reservoir! Start to investigate, find out I have an Electric Power Assist Motor, and an electric module that can not be replaced when it fails, the entire assembly has to be replaced, no way to replace fluid! I’m in the process of getting an estimate of repair as of 11/25/ 2025. There was no indication of any kind, of possibly failure! There is no data stored in the computer indicating any failure, electrical or otherwise!

Periodically the steering goes away and makes the vehicle hard to maneuver and I also get some warning lights with it.

The contact owns a 2015 Chevrolet Suburban. The contact stated while driving approximately 35 MPH and attempting to make a left or right turn, the vehicle lost motive power. The contact stated that the failure was intermittent but has been recurred more frequently at slow speeds. The vehicle was not able to be restarted. The vehicle was towed to a local dealer however, no failure was found. The contact stated that the failure reoccurred, and the local dealer was not able to duplicate the failure. The local dealer suggested that the battery needed to be replaced. The battery was replaced; however, the failure persisted. The vehicle was taken to an independent mechanic and remained with the independent mechanic. The vehicle was not repaired. The contact related the failure with the NHTSA Manufacturer Communication Number: N212333901 (Loss of Power Steering Assist). The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

So my 2015 when I’m slow drive 5mph give it take the steering wheel locks up parking assist lights come on my ac turns off and my screen shuts down

Driving at a slow speed and lost power steering due to faulty power steering module Went into oncoming traffic and drove off road to avoid collision. Recalled 3 years ago for software update but problem happened again and gm would not cover repair

The contact owns a 2015 Chevrolet Suburban. The contact stated while driving at various speeds, the steering wheel became stiff, and the vehicle lost automotive power. The check engine, seat belt, stabili-trak, and ABS warning lights were illuminated. The contact stated that the vehicle was occasionally towed and taken to the same local dealer on several occasions, where it was diagnosed; however, the failure was not yet determined. The transmission, fuel pump, battery, alternator, and unknown wiring were replaced at the consumer's expense; however, the failure persisted. In addition, the contact related the failure to NHTSA Campaign Number: 18V586000 (Steering); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.

The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving under 5 MPH and pulling into a parking spot, the steering wheel started to feel tight. The contact stated that the power steering warning light illuminated and was flickering on and off before the vehicle lost power steering functionality. The contact stated that the failure lasted for approximately 5 seconds and then returned to normal operation. The contact became aware of NHTSA Campaign Number: 18V586000 (Steering) and linked it to the failure. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure and the contact was informed to wait for the recall notification to arrive in the mail. The approximate failure mileage was 80,000.

Over 600 miles from home. Started vehicle and " Service power steering- drive with care" message shows. No power steering. Recall performed previously. Attempted to drive. Within 15 miles power steering came back while traveling 55 mph. The next morning in the rain a repeat. This is a very heavy vehicle with 6 passengers. Hard enough to maneuver with power steering on bag roads. GM knows there is a problem but like most big companies, they pay off people to avoid fixing issues. Search online and see.

THE STEERING WHEEL LOOSES POWER AND GETS STIFF FOR ABOUT 1-2 SECONDS WHEN IM IN PARK AND PUT IT ON DRIVE AND WHEM I START TO GO REVERSE

THIS HAPPENED ON 2 OCCASIONS. FIRST INCIDENT WAS ON 2/14/2020, POWER STEERING WENT OUT AND WAS UNABLE TO TURN STEERING WHEEL. HAD TAKEN TO CHEVROLET DEALERSHIP LOCALLY AND THEY PUT ON COMPUTER AND SHOWED LOW VOLTAGE. THEY ASSURED ME IT WAS THE BATTER AND THAT I NEED AN AC DELCO BATTERY AND THAT WOULD RESOLVE THE ISSUE. EVEN HAD THEM HOOK IT BACK TO COMPUTER TO MAKE SURE NOTHING WAS POPPING UP WRONG AND TO ASSURE IT WAS JUST BATTERY. THEY DID AND NOTHING SHOWED WRONG AFTER CHANGING BATTER. I WENT OUT OF TOWN OVER THE WEEKEND TRUSTING THEIR JUDGMENT, WITH MY CHILDREN. THEN ON 2/20/2020 IT HAPPENED AGAIN! IT WAS TAKEN AGAIN AND HAD 9 THINGS SHOWING WRONG ON THE COMPUTER. THEY NOW ARE SAYING IT IS THE POWER STEERING GEAR.I BELIEVE THIS IS AN ISSUE THAT NEEDS TO BE RECALLED BEFORE SOMEONE IS HURT. I TRUSTED THAT IT WAS JUST THE BATTERY. I COULD HAVE HURT SOMEONE, MY CHILDREN, IF IT HAD HAPPENED AND I COULD NOT TURN THE WHEEL TO AVOID AN ACCIDENT. I WAS TOLD THAT THE PART IS ON BACKORDER. I THINK THAT SAYS ENOUGH IF THEY HAVE IT ON BACKORDER, THERE IS A PROBLEM. THANKFULLY BOTH TIMES I WAS ABLE TO GET IT TAKEN TO THE CHEVROLET PLACE SAFELY WITHOUT INJURY. BOTH TIMES IT WAS STOPPED, ONCE AT A RED LIGHT AND SECOND PARKED AND HAD GOTTEN OUT FOR MAYBE 3 MINUTES AND IT POPPED UP ON THE SCREEN WHEN I GOT BACK IN VEHICLE.

NHTSA TRACKING # 11308677 - ADDITIONAL AND UPDATED INFO. THE PROBLEM WITH OUR VEHICLE IS THAT THE POWER ASSIST MOTOR IS MALFUNCTIONING CAUSING INTERMITTENT POWER SUPPLY TO THE POWER ASSIST MOTOR, CAUSING THE CAR TO BECOME UNABLE TO STEER OR LURCH UNEXPECTEDLY TO THE LEFT WHILE UNDERWAY. THIS IS LIFE THREATENING. THE NHTSA APPROVED A RECALL ON THE 2015 SUBURBAN FOR SPECIFIC DATES OF BUILD, FOR WHICH OURS IS NOT INCLUDED ACCORDING TO GM. NHTSA CAMPAIGN ID 14V19000 IS IN RELATION TO THIS ISSUE. APPARENTLY. OUR VEHICLE HAS THE SAME ISSUE THE RECALL SHOULD BE EXTENDED TO COVER MODELS MADE WHEN OURS WAS MADE. AGAIN, THIS IS A LIFE THREATENING FAILURE THAT IS JUST WAITING TO HAPPEN UNLESS GM CORRECTS THE ISSUE.

THIS IS A KNOWN ISSUE. LOSS OF STEERING ASSIST OCCURRED THIS PAST WEEK, 3 TIMES. WE TOOK THE VEHICLE IN FOR THE RECALL ON THIS ITEM 5-16-19, WHEN THE SYSTEM WAS "REPROGRAMMED" BY THE TECHS AT THE CHEVY DEALERSHIP. WE HAD NEVER EXPERIENCED THIS ISSUE. THEN LAST WEEK, THE ISSUE OCCURRED. THERE WAS A TEMPORARY LOSS OF POWER ASSIST ON A LONG RIGHT HAND TURN AT 35 MPH WHEN A FEMALE WAS DRIVING WHICH CAUSED SOME CONCERN. THEN YESTERDAY THE STEERING STOPPED ENTIRELY IN A PARKING LOT. I ARRIVED AND GOT IN THE CAR AND WAS ABLE TO STEER BUT SOMEONE OF LESSER STRENGTH COULD NOT HAVE. I DROVE AROUND THE PARKING LOT AND WAS HEADED STRAIGHT TO THE DEALERSHIP, ABUT 5 MILES AWAY. THE STEERING CAME BACK ON. THEN HALFWAY TO THE DEALERSHIP, WHAT HAD HAPPENED TO MY WIFE HAPPENED TO ME AT ABOUT 40 MPH (STEERING GOES OUT FOR A SECOND) AND THE VEHICLE LURCHES HARD TO THE RIGHT. SHE WAS BEHIND ME IN MY VEHICLE AND SAW IT HAPPEN. WE WERE ABLE TO GET TO THE DEALERSHIP. THEY DOCUMENTED THE LACK OF POWER STEERING ASSIST INCIDENTS VIA THE COMPUTER. MY POINT IS THAT IF THIS WAS CORRECTED IN MAY 2019, WHY IS IT HAPPENING AGAIN? IF YOU ARE NOT EXPECTING THE ISSUE, YOU WILL BE CAUGHT OFF GUARD AND A WRECK IS POTENTIALLY UNAVOIDABLE. WHAT IF I HAD A TRAILER IN TOW AT 60+ MHP? DEATH COULD BE THE RESULT, FOR THE DRIVER OR OTHERS. IF THE ISSUE HAS NOT BEEN CORRECTED, GM SHOULD PULL THESE VEHICLES OFF THE ROAD AND REPLACE THEM, FREE OF CHARGE.

STEERING WHEEL LOCKED AND FAILED TO TURN AFTER PUTTING INTO DRIVE WHEN LEAVING A PARKING SPOT. NEEDED TO PUT BACK INTO REVERSE TO RELEASE THE WHEEL. STEERING COLUMN HAS SINCE BEEN MAKING LOUD POPPING NOISE DURING SMALL CORRECTIONS WHILE DRIVING STRAIGHT, AT VARIOUS SPEEDS. STEERING HAS BEEN BECOMING INCREASINGLY LESS RESPONSIVE AND REQUIRING MORE FORCE. ESPECIALLY DURING BREAKING. FLUID LEVEL IS NORMAL.

IT'S BEEN OVER TWO MONTHS THAT I STARTED HAVING PROBLEMS WITH MY VEHICLE. WHEN I TURN MY STERRING WHEEL TO MAKE A TURN MY VEHICLE TURN OFF;OR WHEN I REVERSE. ALSO ON THE DASH BOARD I NOTICED A WARNIG THAT READS PARKING ASSISTANCE OFF; OPEN DRIVER WINDOW AND CLOSE. AND THAT SPEEDDOMETER IS FREQUENTLY CHANGING TO A RADIO STATION I STILL PAYING MY VEHICLE AND IS NOT FAIR FOR ME TO BE DRIVING A VEHICLE UNDER THIS CONDITIONS. IS NOT SAFE FOR ME TO BE DRIVING MY KIDS AROUN , I DONT FEEL SAFE.I WOULD LIKE TO KNOW WHO WILL BE RESPONSIBLE TO FIX THAT DAMAGES OF VEHICLE. I WOULD LIKE TO KNOW SOONER IF YOU GUYS CAN HELP ME. YOU CAN REACH ME AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED MOMENTARILY AND THEN RETURNED TO NORMAL. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

POWER STEERING FAILED DURING TURN AROUND ON A COUNTY ROAD, CAUSING MY VEHICLE TO GO INTO A DITCH, WHICH DAMAGED THE FRONT END OF VEHICLE. THE RECALL UPDATE DID NOT FIX THE VEHICLE ISSUE.

WHEN PULLING INTO A VISITOR PARKING SPOT AT MY CHILDREN'S SCHOOL THE STEERING OF MY CHEVY SUBURBAN 2015 BECAME STUCK IN MID TURN. IT LOCKED IN PLACE FOR A SPLIT SECOND OR TWO CAUSING MY CAR TO SCRAPE THE BUMPER OF THE CAR PARKED IN THE SPOT NEXT TO ME. WHEN THE STEERING CAME BACK IT WAS EXTREMELY LOOSE. MY VEHICLE WAS IN MOTION AND VERY LOW SPEED. I HAVE 3 CHILDREN INVOLVED WITH PTA AND CARPOOLING KIDS AROUND DAILY. I HAVE BEEN DRIVING AN SUV FOR 12 YEARS AND THIS HAS NEVER HAPPENED BEFORE. THE CAR VIN NUMBER WAS INDEED PART OF A STEERING RECALL. THE RECALL NOTICE WAS SENT OUT AFTER MY ACCIDENT. AFTER A CLAIM WAS PUT IN WITH MY INSURANCE. I AM GLAD NO ONE GOT HURT. IN THE MEANTIME THE DAMAGES TO THE CAR I HIT HAS BEEN FIXED.

OUR SUBURBAN IS LOSING STEERING CONTROL AND THE FRONT SUSPENSION BEGINS TO BOUNCE. THE WARNING ON THE DASH IS "ACTION REQUIRED" STEERING ASSIST IS REDUCED DRIVE WITH CARE. THE VEHICLE HAS HAD THIS HAPPEN IN STATIKNARY AND WHILE DRIVING.

THIS IS THE 4TH TIME MY SUBURBAN HAS BEEN IN THE SHOP. IT HAS A CRACKING POP WHILE TURNING THE STEERING WHEEL. WHILE THE CHEVROLET DEALER IS PLEASED TO FIX IT, IT KEEPS HAPPENING AGAIN WITHIN 2 OR 3 DAYS OF SHORT DISTANCE DRIVING. ON SOME OF THE ONLINE FORUMS, SOME DEALERS REPLACED THE STEERING RACK COLUMN. SOME DEALERS DO THE ALIGNMENT AND THE PROBLEM TENDS TO REOCCUR.

NOISE