2015 Chevrolet Suburban Suspension Problems

STRUTS ARE LEAKING OIL

THE ELECTRONIC SUSPENSION STRUTS HAVE GONE OUT FOR THE SECOND TIME. THIS SEEMS TO BE A VERY COMMON PROBLEM ON THESE VEHICLES. THE FIRST TIME IT HAPPENED WAS IN 2017. IT HAS HAPPENED AGAIN 2 YEARS LATER. THE VEHICLE IS A 2015. MANY PEOPLE ARE HAVING THIS PROBLEM ACCORDING TO THE DEALERSHIP AND THE REPAIR SHOP. *TR

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS AT ROBERT CHEVROLET (236 SOUTH BROADWAY, HICKSVILLE, NY 11801, (888)-619-7642) FOR BRAKE SERVICE, THE CONTACT WAS INFORMED THAT THE FRONT STRUTS WERE LEAKING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 49,000. *DT *TP

I BROUGHT MY 2015 SUBURBAN LTZ (63,000) INTO THE DEALERSHIP TODAY FOR A HORRIBLE BANGING IN THE FRONT PASSENGER'S SIDE AND WAS HAVING A HARD TIME CONTROLLING THE VEHICLE WHEN I HIT A BUMP OR POT HOLES. AT FIRST THE CUSTOMER SERVICE REP TOLD US THEY COULD NOT REPLICATE THE ISSUE AND AFTER SOME FIRM CONVINCING, THE TECH CAME BACK AND SAID THAT THE SHOCKS WERE INDEED LEAKING IN THE FRONT. WHILE I HAVE AN EXTENDED WARRANTY GOOD FOR 72 MONTHS OR UP TO 75K MILES AND THE PART IS LISTED AS STRUTS UNDER HE GM CODE, THE COST IS NOT GOING TO BE COVERED AND WE ARE GOING TO HAVE TO PAY NEARLY $1800 TO REPAIR. WE REALLY HAVE NO CHOICE BUT TO REPAIR GIVEN THE NOISE IS NOT ONLY LOUD WHEN THE CAR HITS A BUMP BUT ALSO THE PERFORMANCE AND HANDLING HAS NOT BEEN GREAT SINCE THE NOISE STARTED. AFTER RESEARCHING IT IS VERY APPARENT THAT THIS IS A KNOWN ISSUE WITH GM! WHY ISN'T THE NHTSA LOOKING INTO THIS? GM KNOWS THIS IS AN ISSUE AND ISN'T DOING ANYTHING ABOUT IT. DOES IT TAKE A TRAGIC ACCIDENT TO GET ACTION ON THIS ISSUE. PLEASE HELP CONSUMERS TO MAKE THIS RIGHT.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT HIS VEHICLE BOUNCED UP AND DOWN WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE STRUTS WERE WORN AND NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH ADAMS BUICK GMC INC (1017 BEREA RD, RICHMOND, KY 40475) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

THE SERVICE SUSPENSION LIGHT CAM ON AND THE DEALER STATED I NEEDED ALL NEW ELECTROMAGNETIC STRUCTS AT A COST OF 4K. I ALSO KNOW 2 OTHER PEOPLE WHO HAVE THE SAME YEAR OF VEHICLE THAT THIS HAS HAPPENED TO.

MY 2015 SUBURBAN LTZ HAS LOST BOTH FRONT STRUTS. DEALER WANTS ALMOST $2,000 TO REPAIR. IF THIS IS AS COMMON OF A PROBLEM AS IT SEEMS, AND I WERE A MAJOR AUTO MAKER, I WOULD BE EMBARRASSED THAT AN UPGRADED, HIGH TECH SUSPENSION SYSTEM THAT I ADDED TO MY $70,000 PRODUCT WAS CAUSING MY CONSUMERS A VERY PREMATURE, VERY EXPENSIVE REPAIR. IF THIS IS AN UPGRADED, LUXURY VEHICLE, I'LL TAKE THE STANDARD ONE. I SHOULD HAVE STAYED WITH AUTO MAKER THAT STANDS BEHIND THEIR PRODUCT.

FRONT STRUTS ARE SEIZED ON THE RIGHT SIDE AND LEAKING FLUID ON THE LEFT. VEHICLE HAS LESS THAN 100K MILES ON IT. WITHOUT THIS THE CAR RIDES INCREDIBLY ROUGH AND KEEPS EATING THROUGH TIRES.

YESTERDAY AFTER BOUNCING ALL OVER THE ROAD FOR MONTHS AND TO THE POINT OF BEING UNSAFE TO DRIVE I TOOK THE SUV TO THE DEALERSHIP ONLY TO BE TOLD I NEED 2 NEW SHOCKS ON THE FRONT END ($1680). WHEN YOU SPEND OVER $70K ON AN SUV AND JUST A FEW YEARS LATER YOU NEED NEW SHOCKS MEANS CLEARLY SOMETHING IS SERIOUSLY WRONG WITH THE VEHICLE. AFTER LOOKING AROUND I WAS CORRECT IT IS DUE TO A FAILED MAGNETIC RIDE SYSTEM WHICH CHEVY IS AWARE OF AND CHOOSING TO DO NOTHING. SHAME ON CHEVY FOR DOING NOTHING AND IGNORING THE IMPACT TO THE CUSTOMER. THIS WILL BE THE LAST CHEVY I EVER BUY. AT LEAST SOME COMPENSATION WOULD BE GREAT BUT THE DEALERSHIP DOING THE WORK SAID NO SINCE CHEVY DOES NOT RECOGNIZE THE DEFECT. FRONT SHOCKS/STRUTS FAILED AT 63,000 MILES. EVEN WITH AN EXTENDED WARRANTY YOU ARE BASICALLY OUT OF LUCK.

I HAVE A 2015 SUBURBAN LTZ AND THE "MAGNETIC RIDE" SHOCKS AND STRUTS HAVE FAILED COMPLETELY. I HAVE ALMOST WRECKED THIS VEHICLE NUMEROUS TIMES DUE TO THE UNCONTROLLABLE BOUNCING WHEN YOU HIT A BUMP. IT IS NOT AN OPTION AT THIS POINT FOR ME TO PAY $1500-$3000 FOR REPAIRS WHEN I ALREADY PAY $700 A MONTH FOR A PAYMENT. ONLINE THERE ARE MASSES OF COMPLAINTS ABOUT THIS SAME MATTER! I SPOKE WITH THE CHEVROLET DEALER IN JASPER, ALABAMA TODAY AND I WAS TOLD THAT THEY HAVE HAD TO REPLACE MULTIPLE ONES IN THE PAST FEW MONTHS. I HAVE OWNED 6 SUBURBAN'S INCLUDING THIS ONE AND I USUALLY PUT 200K ON EVERY ONE WITHOUT ANY PROBLEMS! THIS IS THE 2ND MAJOR MALFUNCTION THAT THIS TRUCK HAS HAD AND GM DOES NOT WANT TO HELP OUT AT ALL!! THIS VEHICLE IS A SAFETY HAZARD TO DRIVE AND I HAVE NO CHOICE BUT TO CONTINUE DRIVING IT. GM CHANGED TO SHOCKS AND STRUTS ON THE 2017 BECAUSE OF THIS PROBLEM.

YESTERDAY AFTER BOUNCING ALL OVER THE ROAD FOR MONTHS AND TO THE POINT OF BEING UNSAFE TO DRIVE I TOOK THE SUV TO THE DEALERSHIP ONLY TO BE TOLD I NEED 2 NEW SHOCKS ON THE FRONT END ($2,000). WHEN YOU SPEND OVER $70K ON AN SUV AND JUST A FEW YEARS LATER YOU NEED NEW SHOCKS MEANS CLEARLY SOMETHING IS SERIOUSLY WRONG WITH THE VEHICLE. AFTER LOOKING AROUND I WAS CORRECT IT IS DUE TO A FAILED MAGNETIC RIDE SYSTEM WHICH CHEVY IS AWARE OF AND CHOOSING TO DO NOTHING. SHAME ON CHEVY FOR DOING NOTHING AND IGNORING THE IMPACT TO THE CUSTOMER. THIS WILL BE THE LAST CHEVY I EVER BUY. AT LEAST SOME COMPENSATION WOULD BE GREAT BUT THE DEALERSHIP DOING THE WORK SAID NO SINCE CHEVY DOES NOT RECOGNIZE THE DEFECT.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED AND THE STABILIZER BAR WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A LIGHT POLE IN THE PARKING LOT OF THE ANDERSON PONTIAC GMC DEALER (1001 BOWENS MILLS RD, GA 31533, PHONE NUMBER: (912) 384-0811). THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT NOTIFIED ANDERSON PONTIAC GMC, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,006.

FRONT & REAR OF CAR SHAKES LIKE A DUMP TRUCK. HAD INSPECTION DONE AT A LOCAL SHOP, SINCE GM DEALER FOUND NOTHING. THE SWAY BAR FRAME BRACKETS ARE COMING LOOSE CAUSING EXCESSIVE VIBRATION & RATTLING. THE TRUCK ALSO HANDLES VERY POORLY, ALONG WITH THE COMFORT OF RIDE. GM IS AWARE OF THE PROBLEM SINCE THERE ARE SO MANY VEHICLES WITH THIS SAME PROBLEM. THEY WANT US TO PAY FOR ANOTHER INSPECTION TO DETERMINE IF THEY WILL DO ANYTHING. THEY WILL NOT DISCUSS THE REPAIR OR THE COST ASSOCIATED WITH THE REPAIR IF THEY DEEM IT A NEEDED REPAIR. THE TSB # IS 15-NA-082, YET THEY CLAIM THAT THIS IS NOT A GOOD NUMBER. SEARCHING THE NET REVEALS THERE ARE MANY AFFECTED VEHICLES BUILT FROM 2009 TO 2017 WITH THE AFFECTED PROBLEM.

HAVE HAD OUR VEHICLE IN THE DEALERSHIP 3 TIMES FOR ROAD/TIRE VIBRATION FROM ?TIRES OR SUSPENSION. DEALERSHIP HAS CHANGED 3 OF 4 TIRES COULD NOT GET ROAD FORCED BALANCES WITH 22 INCH TIRES. DEALERSHIP CLAIMS BAD BATCH OF TIRES FROM BRIDGESTONE. VIBRATION HAS CONTINUED AT SPEEDS OF 70-80 MPH. IT ALL BEGAN AFTER THE FIRST SERVICE AT 5792 MILE AND TIRE ROTATION. VEHICLE WAS BROUGHT BACK TO DEALERSHIP ADVISING OF VIBRATION IN STEERING WHEEL AND BOTH FRONT SEATS. DEALERSHIP CLAIMED THAT THEY WERE NOT ABLE TO GET TIRES BALANCED. HAD TO ORDER 3 DIFFERENT SETS OF REPLACEMENT TIRES WITH NO PREVAIL. BROUGHT BACK AGAIN FOR SECOND REQUIRED SERVICE AND DEALERSHIP HAS ROTATED THE TIRES FOR A SECOND TIME.

VEHICLE IS CREATING A BUFFETING, PRESSURE SOUND AND SENSATION AT LOW TO MID RANGE SPEEDS. CREATING HEADACHE, DIZZINESS AND STRAIN. *TR

TIRE VIBRATION 40-45 MPH AND 64 + REPLACED BOTH REAR TIRES ALL 4 SHOCKS REPROGRAM RIDE CONTROL, TRANSMISSION NOT SHIFTING WHEN COMING OUT OF A TURN AND PASSING, REAR END NOISE, MIRRORS NOT REMOVING CONDENSATION 7.5 MIN ON LEFT, 2 MIN ON RIGHT. NOISE COMING FROM SUNROOF AFTER RAIN SOUNDS LIKE BUBBLES, DVD SCREEN RATTLE BEHIND DRIVER, AIR NOISE COMING FROM AROUND DRIVERS AND PASSENGERS WINDOWS, THESE ARE ONGOING PROBLEMS.

WHEN DRIVING OVER A POTHOLE OR SMALL BUMP, THE SUSPENSION SEEMS TO LET GO AND THE CAR JUMPS VERY ABNORMALLY. WE ONLY HAD 30K MILES AND I BELIEVE THIS IS A SUSPENSION PROBLEM. THE SHOCKS MAKE A LOT OF NOISE WHEN WE GO TOWARDS A POTHOLE. WE WENT TO THE DEALERSHIP TO COMPLAIN ABOUT THE SHOCKS AND THEY SAID THERE WAS NO PROBLEM WITH THE SHOCKS. SOON AFTER, I HAD TO CHANGE THE FRONT LEFT SHOCK BECAUSE THE SERVICE DEPARTMENT SAID IT WAS LEAKING. THEY DID NOT NOTICE THIS IN THE BEGINNING AND SUDDENLY MADE ME PAY $650 TO CHANGE THE FRONT LEFT SHOCK. RECENTLY, I HAD TO GO CHANGE MY RIGHT SHOCKS AND PAY FOR THAT TOO, ANOTHER $700 DOLLAR SERVICE. IT IS UNACCEPTABLE TO HAVE BOTH OF MY FRONT SHOCKS CHANGED WITHIN 1 AND 1/2 YEAR. I AM NOT THE ONLY ONE WHO HAS BEEN HAVING THESE PROBLEMS, SEVERAL OF MY FRIENDS HAVE ALSO HAD THIS PROBLEM WITH THIS MODEL. WE HAVE ALL SENT FORWARD A COMPLAINT FOR THE NOISE AND SUSPENSION PROBLEMS. I BELIEVE IT CAN BE UNSAFE IN THE FUTURE IF IT IS NOT TAKEN CARE OF. THE STEERING WHEEL MAKES A LOT OF CLINKING NOISE WHEN TURNING. WE WENT TO THE DEALERSHIP AND HAD TO REPLACE THE STEERING WHEEL COLUMN WITHIN A MERE 20K MILES. THE DEALERSHIP DID NOT SEE ANY PROBLEM WITH THE SHOCKS OR STEERING WHEEL. WE CURRENTLY STILL HEAR A CLINKING NOISE, AS IF SOMETHING IS BROKEN ON THE INSIDE. MY WARRANTY IS OVER NOW AND THIS NEEDS TO BE FIXED. THIS SHOULD NOT BE A PROBLEM FOR A CAR THIS NEW AT ALL. IT IS UNACCEPTABLE AND I SHOULD NOT HAVE TO GO TO A DEALERSHIP AND WASTE TIME AND MONEY ON IT. THE SEAT ON THE RIGHT HAND SIDE HAS CRACKED TWO TIMES ALREADY. THE FRAME WAS CRACKED AND WE HAD TO HAVE IT REPLACED WITHIN THE WARRANTY TWO TIMES NOW. THIS IS RIDICULOUS AND THE SERVICEMEN HAVE ALSO NOTICED AND SAID THEY HAVE SEEN THIS PROBLEM AS WELL. MY WARRANTY IS NOW OVER AND I CANNOT GO BACK FOR A THIRD TIME TO FIX IT IF IT HAPPENS.