2021 Chevrolet Tahoe Complaint Log

The REAR end of the truck needs to be repair. The dealership says multiple people have needed to order the rear end.

Vehicle taken into dealership for maintenance, after car received cars system software malfunctioned. Display screen went black and states "return to dealer. failed update" due to this issue I don't have access to car settings with most features are unavailable. All warning chimes such as turn signals, park sensor warnings, lane departure warning are inoperable. Had drove miles with turn signal on causing traffic disruption on neighboring lanes.

I am writing to formally document serious engine defects I have experienced with my 2021 Chevrolet Tahoe equipped with the 5.3L L84 V8 engine. 1.Crankshaft Failure: My Tahoe suffered a catastrophic crankshaft failure that required major repair/replacement. I am aware that GM has recalled certain vehicles equipped with the 6.2L L87 engine for crankshaft and rod-bearing defects. Based on my experience, the same or a very similar defect has also occurred in my 5.3L engine, which is currently not included in that recall. 2.Valve Lifter Failure: In addition, my vehicle has suffered from valve lifter collapse—a well-documented problem in 2021–2022 GM trucks and SUVs with both the 5.3L and 6.2L engines. This caused severe misfiring, drivability issues, and expensive repair needs. Why this is a concern: •Both failures occurred well before what would be expected of a modern engine. •The crankshaft failure raises a safety risk: sudden loss of propulsion while driving could lead to accidents. •The lifter issue is widely reported by other owners and has been the subject of GM service bulletins. •Taken together, these problems suggest systemic defects in the 2021 Tahoe’s 5.3L engine that have not been adequately addressed by GM. Requested Action: •I ask GM to extend recall and warranty coverage to include the 5.3L L84 engine in addition to the 6.2L L87. •I ask NHTSA to consider investigating whether the scope of the current 6.2L recall should be broadened to include 5.3L engines, given failures like mine. •At minimum, I request assistance in covering repair/replacement costs for both the crankshaft and lifter defects, which are clearly not due to normal wear and tear. Vehicle details: •Year/Make/Model: 2021 Chevrolet Tahoe •Engine: 5.3L V8 L84

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The vehicle’s 6.2L L87 V8 engine suffered a sudden internal mechanical failure involving the connecting rod, rod bearings, and crankshaft assembly, resulting in catastrophic engine damage. The failure mode is consistent with the defect described in GM Recall N252494001. The engine and all damaged components are fully available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The engine failed without warning while the vehicle was in motion, causing an immediate loss of propulsion. This created a hazardous situation where the vehicle could no longer accelerate or maintain speed in traffic, increasing the risk of a rear-end collision or loss of vehicle control. GM’s own recall documentation identifies this exact failure mode as a significant crash risk, and that same hazard occurred in my case. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Yes. A service technician confirmed catastrophic internal engine failure consistent with connecting-rod or crankshaft damage. The dealer also verified that the engine is inoperable and requires full replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, the engine failed while in motion and was taken to the closest mechanic. Inspections by an insurance representative or manufacturer representative can be arranged. The vehicle and damaged engine remain available for further examination. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: No. There were no warning lamps, diagnostic messages, or drivability symptoms prior to the catastrophic engine failure. The failure occurred suddenly and without any advance indication. All service records are available

Issue related to the rear-differential fluid, TSB 21-NA-028. Its a known issue where the rear differential make moan/chatter noises on turning (including at low speeds). Dealers are instructed to service/replace the rear differential fluid and perform procedures to address clutch pack chatter. It is such an issue, the fluid to remedy this is on back order!

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving in a rainstorm, rainwater leaked into the vehicle through the panoramic sunroof. The vehicle was taken to the dealer, who removed debris from the sunroof drainage system, but water leaked into the vehicle persisted. The contact was later informed that the panoramic sunroof gaskets were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000.

I am submitting this complaint to the National Highway Traffic Safety Administration (NHTSA) regarding a sudden engine failure in my 2021 Chevrolet Tahoe equipped with a 6.2L V8 engine, which posed a serious safety risk. I was driving on the highway at approximately 65 mph with cruise control engaged. Suddenly, the vehicle lost all power, disengaging the cruise control, and the check engine light began flashing rapidly. I managed to exit the highway safely. While stopped at a traffic light, preparing to turn into a nearby repair shop, the car started shaking violently from side to side, making it difficult to control. I took the vehicle to a Firestone shop and a local Chevrolet dealer, both of which diagnosed massive engine failure and indicated that the engine will most likely need to be replaced. The symptoms I experienced—sudden loss of power at highway speeds, flashing check engine light, and violent shaking—are in line with issues reported in other GM 6.2L engines that have been recalled.  For whatever reason, my 2021 Tahoe, which falls in the middle of the affected model years for these recalls (e.g., GM recall N252494001 for 2021-2024 vehicles with 6.2L V8 engines due to defects in connecting rods and crankshafts leading to engine damage and loss of propulsion), is not included under the broader GM 6.2L engine recall,  although I experienced very similar issues. The biggest safety concern was the engine essentially losing power at highway speeds, which could have led to a crash. I urge NHTSA to investigate and expand coverage if necessary to ensure public safety.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. In addition, the contact noticed an abnormal ticking sound. The vehicle was towed to an independent mechanic, where the vehicle was diagnosed with a misfire in cylinder #7. The independent mechanic checked the spark plugs and other unknown parts for failure; however, there was no evidence of a failure. The contact was informed of a valve lifter failure. The contact was informed that the valve lifter and possibly the push rods and camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced Technical Service Bulletin: N212353840; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,893.

Based on dealer inspection, oil was found sitting on top of the #2 piston, and you’ve indicated the failure is originating from the bottom end of the engine—likely involving piston, ring, or cylinder wall damage. Combined with the stored P050D, P0300, and P0302 codes, this represents a clear internal mechanical failure. Vehicle is currently at the dealership. Mechanical failure while driving the vehicle. Sensor light for service ESC and service traction control both showed as the failure was occurring.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving 20 MPH into the driveway, the engine seized. The contact stated that the service traction, service ESC, and engine warning lights were illuminated. Upon research, the contact associated the failure with NHTSA Action Number: EA25007 (Engine, Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed, and DTC: P0300, P050D, and P0302 were retrieved. The vehicle was not repaired. The manufacturer was notified of the issue and offered to help with the cost of the repair. The approximate failure mileage was 64,572.

My tahoe is throwing a low engine oil code and burns through about 2 quarts of oil in between oil changes. other tahoes of the same year make and model have been recalled for the same issue but mine was not.

The rear differential makes a rubbing or humming noise when turning left/right at slow speed especially when it’s cold.

Drivers side head lamp adjuster broke inexplicably. I noticed while driving that the headlight was pointing down towards the ground. No warnings of any kind. I made no attempts to adjust the headlight either before or after the issue was noticed. It is difficult to drive at night because there’s essentially only one headlight working properly. The vehicle has never been in an accident. I took it to the dealer and they told me that it could not be fixed and the entire headlight assembly needed to be replaced. It’s a very extensive process that I cannot do. The cost is almost 2000. I contacted a local repair shop and they quoted a similar price. I contacted GM and they said it was up to the dealer to determine if they would offer cost assistance for the repair. The dealer refused. GM accepted their decision and could not help with the cost. How do they expect someone to afford this cost? It’s not a part they ever expected that needed to be replaced or else it would not require the front bumper to be removed. The light is designed to last as long as the vehicle so why would they not fix an obvious defect. I’ve seen others online complaining of the same problem. The adjuster arm is made with cheap plastic and separates inside the assembly. There’s no way to get to it. It is unsafe to drive at night. I cannot see the road and any light reflectors on the center line flash in my eyes because there’s essentially only headlight is pointing directly at them.

My 2021 Chevrolet Tahoe recently displayed a warning message that said “Service Transmission – May Not Be Able to Shift Soon.” The message appeared at approximately 132,754 miles. Since then, I’ve noticed delayed and rough shifting between gears. The vehicle still drives and shifts into gear, but the message and behavior are concerning. I have an appointment scheduled for a diagnostic inspection on Tuesday, which was the earliest available. I have not yet received a confirmed diagnosis, but I’ve seen that many other 2021 Tahoe's and similar GM vehicles have experienced the same transmission problem and were included in recalls. My vehicle’s symptoms match those reports, though my VIN was not included. This situation makes me nervous because I drive with my four children daily. Even though the vehicle hasn’t completely lost the ability to shift, a sudden failure while driving could put my family and others on the road at risk. The warning itself suggests a potential failure is coming soon. The vehicle has been properly maintained and has not had prior transmission work. I’m reporting this because it appears to be part of a larger pattern that should be investigated to determine if more vehicles need to be included in GM’s existing transmission recall.

#1 ) el motor presento esta fallas en las 98mil millas, el motor empezó con un alto consumo de aceite de 5 cuartos de aceite cada 3 mil millas, en repetidas ocasiones estábamos de viaje junto a mi familia, mi esposa, [XXX]. Un dia Hicimos una para frente a un semáforo, y en seguida el vehículo empezo a tirar una gran cantidad de humo blanco por la salida de los escapes, mis hijas entraron en pánico una de ellas intento salir del vehículo en plena calle principal, ella sintió miedo y pensó que el vehículo se estaba incendiando. En ese momento le dije que es un problema de el vehículo pero que no era incendio. El humo que sale repentinamente es derivado de el excesivo consumo de de aceite en el motor. A mi punto de vista esto representa un alto riesgo en la carretera. Poniendo riesgo la vida de mi familia, la mía misma y la terceros en la carretera. El aceite que consume significa que esta llegando a las cámaras de combustión en el motor y esto puede deribar, que en un momento determinado el aceite sirva como combustible y el vehículo en marcha se acelere sin control y provocar graves danos a la integridad de mi familia y asta la muerte de terceras personasla carretera. #2) la transmisión en este vehículo tironea bruscamente cuando hace un cambio de velocidad esto representa un alto riesgo para mi familia, este vehículo representa un alto riesgo de que cuando haga un cambio de marcha rompa algunos componentes internos y esto lleve a una parada repentina y provocar un accidente mortal. #3) últimamente este vehículo a presentado inestabilidad en el volante, a la fecha de esta nota el problema tiene al rededor 5 días . El vehículo se llevo al consecionario Maik Chevrolet ubicado en 11711 Katy fresa y, houston tx 77079, ellos hicieron las respectivas pruebas en el vehículo y determinaron que el vehículo no era apto para estar en la carrtera debido a las fallas que presenta en la transmisión y el motor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving my vehicle shut down. It will not longer crank. Had to have it towed. I am told that it’s the fuel pump driver control module. I carry my two children in this vehicle daily. This could have ended very badly. Now not only is my family without a dependable vehicle, I am going to be out a lot of money on an issue that is already a common issue.

I am writing to formally request a review of my vehicle’s eligibility for Recall N212332040. I own a 2021 Chevrolet Tahoe, which is currently not listed under the affected vehicles for this recall. However, based on the recall description and the symptoms outlined, I believe my vehicle experienced related issues and should be considered for inclusion. While driving down the highway my vehicle experienced power failure leading to a full stop in the middle of the highway, resulting in a 9-1-1 call due to safety concerns for myself and oncoming traffic. The car was later diagnosed with the fuel pump module failure that other vehicles within the same year & model experienced, which were included in the recall. Why mine wouldn’t be included is quite confusing. I respectfully ask that your team investigate whether my Tahoe meets the criteria for Recall N212332040. On 10/20 I sent in a request to the GMC recall department & on 11/11 I was denied anything further. I appreciate your attention to this matter and your commitment to vehicle safety.

2021 Tahoe with l87 engine lifters failed at 2000 miles ,was fixed by dealer then at 82,000 miles same failure only now engine failed, I was driving home when it failed almost got in an accident lost power engine codes were blinking , took to dealer been there since October 20th still at dealership

We have experienced a loss in power that is accompanied with an audible engine knocking sound. The loss of power affected our ability to safely merge into the highway.

On the morning of 1 Oct, I had left the house here in Cedartown GA to head to a meeting in Atlanta with a customer. I had started the truck 15 minutes before departing just as we have always done to our vehicles over the years to allow them to warm up properly. I departed Doyle Rd onto Hwy 27 South heading towards interstate 20. About 15 miles from the house I was at a steady cruise speed of 45 MPH, no traffic, acceleration or deceleration and the stability control system light came on, one second later the engine light came on and the engine all of a sudden started making a loud grinding and clunking noise. I was on the inside lane so let the car pass next to me and started to pull over onto the shoulder of the road. I immediately shut off the truck, popped the hood and got out to inspect what might have happened. There was no smoke, I checked all the fluids and all were at the normal ranges. The engine oil was at its full mark as well. The oil was just changed a month early and still of the same color as it was new. After checking, I got back on the truck, attempted to start and it ran for a few seconds then I immediately shut it off after hearing again the loud noise. A Polk county police officer stopped to check on me and offer assistance as well as some tow companies to call. Eventually after about at hour a tow truck showed, we tried to momentarily start the vehicle so it could be put in neutral but the engine had locked up. I’m glad I got off the road when I did, otherwise I feel I could have been driving and experienced that sudden lock up and loss of control which could have been a serious accident with log trucks up and down that highway all day long. This vehicle is my wife’s primary vehicle and always has been maintained to a T just like all of our GM vehicles have. My daughter just graduated and drives our passed down 2005 Tahoe with over 300k miles that we bought in 2006. This has never happened to us and I feel it is a serious safety issue on the 6.2

I JUST HAD TO BUY A FUEL PUMP CONTROL MODULE 2021 CHEVY TAHOE HIGH COUNTRY THAT WOULD CRANK OVER, AND NOT START. PER INTERNET, THIS PART IS ON A MILLION CAR PART FAILING. I FOUND ON INTERNET THAT IT SHOULD BE REPLACED AT NO CHARGE. I WAS STUCK AT HOUSE AND HAD A FRIEND CHECK WITH A OB2 TESTER AND IT SHOWED FAILURE. I CALLED 2 DEALERS AND MENTIONED RECALL AND WAS TOLD THEY KNEW NOTHING ABOUT. YET ON SEPTEMBER 11TH OF THIS YEAR, GM WAS WELL AWARE! RECALL #252516900. I HAD TO GET A RIDE AND GO PURCHASE AT A GM DEALER. AND PAID $69.09 WITH TAX. PART NUMBER #13554821 GM 03900 MODULE 03.900. AND COULD HAVE BEEN A SERIOUS PROBLEM IF I WOULD HAVE BEEN DRIVING OR STUCK OR SOMEWHERE. COSTLY TO GET TOWED AND NO CAR TO DRIVE. IM HANDICAP AND CAN'T BE WITHOUT. BUT FOR A DEALER TO CHARGE. AND PLAY DUMB SINCE I WAS GOING TO HAVE TO BUY AND CHANGE AT MY HOME. WANT MY MONEY BACK FOR A NO CHARGE PART.!!!!!!!!!

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message “Service Electronic Stability Control" was displayed, and the traction control warning light and the check engine warning light were illuminated. The failure persisted while driving, and the vehicle failed to exceed 50 MPH. The vehicle was taken to an independent mechanic who diagnosed that the lifters had failed, the camshaft had failed, and there was a misfire in cylinder #5. The vehicle was not repaired. The vehicle was towed to the residence and had not been driven since. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000.

The fuel pump control module failed while I was driving. My vehicle shut down in the middle of the road. I was unable to put my vehicle in neutral to move it off the road. A tow truck had to come in order to get it out of traffic. The next day we had it towed to the dealership who replaced the fuel pump control module. This is a safety issue because the car will shut down with no warning while driving. It’s very dangerous. The second safety issue is that the vehicle becomes immovable without a tow truck. There is no accessible shift override to manually put the vehicle in neutral.

The fuel pump went out. We were driving, about to enter traffic, and the engine shut off. It would not restart, and we had to have it towed to a mechanic's shop. The fuel pump control module was removed and replaced.

Driving down the highway (open road) and the sunroof spontaneously shattered.

I have a 2021 Tahoe that while circling a parking lot at my son's football practice. The Tahoe's emergency came on and the Tahoe abruptly stopped. A checked engine light came on. The Tahoe wouldn't release the emergency brakes. I was finally able to get it released. I took the vehicle to a transmission shop because I plugged OBD scan tool on it. It had two transmission codes. One generic and one for the vavle body. The transmission shop said they have had lots of Tahoes with the vavle body's going out. They told me about N242454441. I called Chevrolet and they advised me that wasn't for my Tahoe. I asked why and they said they don't know. If this is effecting the desiel only models then why is mine doing the same thing. Parts cant be ordered either. Please look into this matter.

At low speeds the steering wheel locks up and become very difficult to turn. This has been an issue for a few years and only happens randomly. Reviewing N212333901 it is the same symptoms but for some reason my VIN is not covered in the recall while is the same year as affected vehicles (2021 Tahoe Z71)

Driving car, suddenly when accelerating engine light started flashing, car was shaking and making knocking noise

We just recently had the cam shaft and lifters replaced, as the vehicle began experiencing a knocking sound. The repair was supposedly completed, and they gave the truck back. We took the truck back in within a week, bc we continued to hear the sound. They sent it back saying they didn’t hear anything after test driving it. Over the weekend the car shut off after beginning to shake uncontrollably. Now supposedly the camshaft bearing is gone, and the truck experience engine failure. I spoke with someone previously, as the issue being repaired hundred thousands of cars were recalled for the same issue. I was told that it wasn’t on the same line, even though my truck was experiencing the EXACT issue and fell under the years. We were placed back on the road with our family, with a vehicle

2021 Tahoe Z71 with 70000 miles making a roaring and whining noise on reverse and turning, especially when cold. Took to shop and they changed the rear differential fluid. Now its worse. Needs a whole new rear end. This veicle is 4 years old and does not tow or use four wheel drive. The shop said there has been so many complaints and services on the same issue. Why is there not a recall on this yet? We spend $70,000 and up and expect a more quality vehicle without having to spend $4000 dollars on repairs.

I own a 2021 Chevrolet Tahoe High Country (VIN: [XXX] ). My vehicle is subject to Recall #N252494000 (NHTSA #25V274) concerning the L87 engine and potential loss of propulsion. On [XXX], I received a “Low Oil” warning for the second time within a few months. This recurring issue matches the recall description. I contacted my local dealer, Kramer Autoplex (Livingston, TX), who confirmed the recall but stated no remedy is available. I am deeply concerned about safety, as the engine may suddenly lose power or sustain damage, leaving me and my family stranded or at risk of a crash. At this time, I have no assurance that my vehicle is safe to drive, no remedy is being offered, and I have already incurred expenses related to monitoring this issue. I am requesting NHTSA’s support in ensuring GM provides an expedited fix or interim assistance for affected owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I drive a 2021 Chevrolet Tahoe. This occurrence has happened on three separate occasions and each time it was raining outside. The first occurrence, my vehicle was running and parked in the rain after driving approximately 5 miles. While parked my check engine light came on with a series of warnings: service ECS, service traction control, forward collision system unavailable, reduced acceleration drive with care. Two days later it went away. The second occurrence, I was driving in the rain for approximately 22 miles and briefly parked with my vehicle running. I then turned out of a parking lot and began to accelerate to speed up and the check engine light came on along with all the same messages, this time my vehicle acceleration had seized and wouldn’t go faster than 30 MPH. I slowly drove back to the parking lot and turned the vehicle off to let it sit, disconnected the battery and reconnected, and the issues went away. The third occurrence, I was driving on the highway in the rain for approximately 10 miles, I went to merge into a right hand lane, I took my foot off the acceleration peddle to slow down for the merge and as I slightly turned the wheel to the right, my vehicle spun out three times, throwing the back end of the Tahoe into the inner highway wall, which spun me again to face the right direction, next to a highway exit. I then went to accelerate to exit the highway but noticed my vehicle would only coast and realized my engine had cut out at some point. I started the vehicle and exited the highway and parked in a parking lot only feet away from the exit. After I parked I noticed all the same warning lights came back on. Each occurrence happened on [XXX], [XXX], [XXX]. My vehicle was towed to Gunn GMC Collision Center in Selma, Tx and will be looked at on September 3, 2025 around 8:00am. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rapid deceleration at 55mph on highway, followed by console message "reduced acceleration" with check engine light. Fortunately rolled into dealer within a mile. After analysis, they stated the transmission valve body and electronic control component needs replacement over $3,000. after tax. No warning signs prior. NTSB recall N24254441 covers only diesel engines not gas with same problem in 10 speed transmission.

2021 to 2024 has had countless problems with the 6.2l engine. General Motors has put a stop of sale on vehicles with this engine. When I purchased the car the wrong oil was in the car which always burned off with 2 months after an oil change. They figured out the right oil but the damage has already been done.

Tahoe died while stopped, did not want to restart. Finally restarted and had no power when pressing the gas. Died again. Would not restart. Towed to dealership. Onstar identied it as a fuel management system error.

This is an amendment to campaign 11684444 as there is some inaccurate info as it pertains to the diagnostic- 2021 Chevrolet Tahoe, Driving 25 MPH, in the neighborhood, my Tahoe kicked into neutral and abruptly stopped in the middle of the street. I immediately tried to restart it, however it would not start. After about 15 minutes, we tried again and it started enough to make it back to my in laws house, where it remains parked today. We did a diagnostic test and received the code for Fuel Pump Control Module failure. Contacted the Chevrolet dealership I bought my vehicle from and they indicated this is a common issue and the part is on back order. This is a very dangerous risk to safety and should be covered under a recall. I've seen where GMC issued a recall for the exact same issue, but only for Tahoes with 6.2L V8 engine; Mine is 5.3L. I am confused why that matters as it poses the same safety risk across the board. Very dangerous. Please consider this as a recall.

When driving the car just stops losing power then the car immediately shuts down and stops driving. I had to call a tow truck when it’s taken to the dealership the fuel pump power control module is faulty. This is a 2021 Tahoe they had to replace the fuel pump, power control module, and this vehicle should not have to be replaced. Chevrolet/GMC knows that these modules will make the vehicle stop wherever it is driving. I happen to be on a freeway going 70 mph and could have been killed. They have not put a recall out to have these modules replaced in any SUV. This is a danger for any driver on the road. This is a lawsuit waiting to happen for people. You know that they are aware this is happening because they paid for the tow and replaced this part that is not warranty now for free. Yes, great that it was paid for but thankful I did not lose my life as I could’ve been rear ended when my car shut down going that fast in the middle of the freeway I am begging that they please put a recall so no one gets injured or killed.

On August 23, 2025 while driving on a highway with my daughter in the backseat, my car gradually stalled while it was going through an intersection. It ended up stalling prior to a turn ramp onto another highway. This resulted in an unsafe condition and unsafe location as it happened without warning or any alerts prior to or during the drive. The Tahoe was towed to the dealership service repair shop (Hendrick Chevrolet in Cary, NC) and was found to have a fuel pump control module failure requiring replacement (replacement: FP-number 13554821, module 3.900). The dealership service department acknowledged this is a part failure on the manufacturer end; however, mentioned this is a safety bulletin, but not a recall for the part. Due to the Tahoe being outside of warranty timeframe, this ended being an out of pocket expense. The service staff told us there were four other Tahoe vehicles waiting for this part at the dealership, and we waited over a week to obtain the part as it had to come from the manufacturing line. Due to the timeframe for repair (>1 week), we had associated rental car payments that was not provided by or covered by the dealership/manufacturer.

I am writing to formally document serious engine defects I have experienced with my 2021 Chevrolet Tahoe equipped with the 5.3L L84 V8 engine. 1.Crankshaft Failure oMy Tahoe suffered a catastrophic crankshaft failure that required major repair/replacement. oI am aware that GM has recalled certain vehicles equipped with the 6.2L L87 engine for crankshaft and rod-bearing defects. oBased on my experience, the same or a very similar defect has also occurred in my 5.3L engine, which is currently not included in that recall. 2.Valve Lifter Failure oIn addition, my vehicle has suffered from valve lifter collapse—a well-documented problem in 2021–2022 GM trucks and SUVs with both the 5.3L and 6.2L engines. oThis caused severe misfiring, drivability issues, and expensive repair needs. Why this is a concern: •Both failures occurred well before what would be expected of a modern engine. •The crankshaft failure raises a safety risk: sudden loss of propulsion while driving could lead to accidents. •The lifter issue is widely reported by other owners and has been the subject of GM service bulletins. •Taken together, these problems suggest systemic defects in the 2021 Tahoe’s 5.3L engine that have not been adequately addressed by GM. Requested Action: •I ask GM to extend recall and warranty coverage to include the 5.3L L84 engine in addition to the 6.2L L87. •I ask NHTSA to consider investigating whether the scope of the current 6.2L recall should be broadened to include 5.3L engines, given failures like mine. •At minimum, I request assistance in covering repair/replacement costs for both the crankshaft and lifter defects, which are clearly not due to normal wear and tear. Vehicle details: •Year/Make/Model: 2021 Chevrolet Tahoe •Engine: 5.3L V8 L84

The contact owns a 2021 Chevrolet Tahoe. While driving 25 MPH, the vehicle stalled in the street. The vehicle was eventually restarted and was driven to the family’s residence. After arriving at the residence, the vehicle failed to restart. The contact stated that the failure was like the failure in NHTSA Campaign Number 25V274000 (Engine and Engine Cooling). There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 73,000.

To Whom It May Concern, I am writing to formally report serious defects with my 2021 Chevrolet Tahoe (VIN: [XXX] ) and to request assistance with repair costs. Approximately six months after purchase, when the vehicle had about 22,000 miles (I bought it used with around 19,000 miles), the battery and electrical system failed. I brought it to the dealer and was told there was no issue; they only performed a jump start. Two days later, the vehicle broke down in the middle of the road. I had to pay for a tow truck and replace the battery completely out of pocket. More recently, at about 92,000 miles, the vehicle developed severe engine problems. A certified mechanic diagnosed collapsed AFM lifters and camshaft damage. The repair requires OEM GM parts and costs approximately $4,500. This issue is widely reported by other GM owners with 5.3L AFM engines and is known to be a manufacturing defect, not a maintenance problem. Please note that my Tahoe has been well maintained, with oil changes always performed on time and using the correct oil and service intervals recommended by GM. Despite this, the vehicle has experienced repeated and costly failures that create unsafe driving conditions. I kindly request that GM review my case and provide assistance with covering the repair costs or reimbursement, given that these issues are the result of known defects and not owner neglect. I look forward to your prompt response. Sincerely, [XXX] [XXX] 33032 [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The fuel pump power control module failed. The service center tested the vehicle and the error code was for this component. I do not believe the service center kept the part. The part failed while driving, the engine stopped running and the vehicle lost all power with no warning. I had the vehicle towed to an independent service center where it was confirmed through diagnostics that the component had malfunctioned. Prior to and during the failure there were No warning lights or signals to indicate there was a problem prior to the vehicle shutting down.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while his wife was attempting to start the vehicle, the engine failed to turn over as intended. No warning light was illuminated. Upon further inspection, the contact stated that there was an abnormal sound coming from the vehicle. The contact used an OBD-2 diagnostic scanner and retrieved DTC: P129F and U18A2. The vehicle was towed to a local dealer, where it remained for further investigation. The contact related the failure to an unknown recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.

• What component or system failed or malfunctioned, and is it available for inspection upon request? The steering column lock system malfunctioned, triggering a “Service Steering Column Lock” alert. This failure caused a sudden loss of steering control. The vehicle and components remain available for inspection upon request. In addition, the incident appears to have caused damage to the trailer harness wiring. • How was your safety or the safety of others put at risk? The malfunction placed my safety and the safety of others at significant risk. When the alert appeared, I lost steering control of the vehicle and nearly collided, which could have resulted in a serious accident. • Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or formally confirmed by a dealer or independent service center. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. However, I am prepared to make it available for immediate inspection. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. A “Service Steering Column Lock” message appeared at the time of the incident, immediately prior to the sudden loss of steering control and the resulting issue with the trailer harness wiring.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that the message "Safety Restraint System" was displayed, and the air bag warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance in adding the VIN to a recall. The failure mileage was approximately 98,520. The VIN was not available.

I am submitting this complaint regarding my 2021 Chevrolet Tahoe (VIN: [XXX] ) which has developed a severe transmission shudder at both low and highway speeds. The issue has been confirmed by my Chevrolet dealer, who provided an estimate of $5,492.18 for torque converter and valve body replacement. This failure is identical to the torque converter shudder problem documented in GM service bulletins and special coverage adjustments for other GM vehicles of the same make, model, and model year. However, my VIN is not currently included in those programs, leaving me without coverage despite experiencing the exact same defect. I believe this condition poses a serious safety risk, as the shudder occurs while driving at highway speeds, causing vibration, hesitation, and potential loss of control. These symptoms could lead to accidents if the vehicle fails to respond properly during acceleration or lane changes. Given that this appears to be a widespread defect affecting multiple GM vehicles, I respectfully request that NHTSA investigate and consider expanding any related recall or special coverage programs to include affected VINs such as mine. Please let me know if further documentation, service records, or dealer estimates are needed to support my complaint. Thank you for your time and for working to ensure vehicle safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2021 Chevrolet Tahoe original owner. Fuel control module failures. 1. Failed on 6/29/21 at 5,068 miles. Dealer replaced with GM Part #13537053. 2. Failed on 8/15/22 at 12,130 miles. Dealer replaced with GM Part #13544060 3. Failed on 8/1/25 at 41,247 miles. Dealer replaced with GM Part #13554821 On each failure, vehicle was unable to shift to neutral, power remained on, electrical component began shutting down to conserve power, left stranded and required towing with rear wheels being dragged locked up onto tow truck. Once power was shut down, could not operate windows or lock doors other than keyed driver's door. Th entire failure mechanism puts the driver in an extremely unsafe situation. Recall notice #21V739000 was issued on 9/23/21 with to impacted notified owners on 10/14/21. Did not receive this notification since first failure was prior to recall and assume GM considered vehicle repair completed. Note that the fuel module part number has changed 3 times in my case, but Part # 3554821 replaces 5 other listed part numbers. Is this the 6th iteration or of this part? What is the root cause of the fuel module failure? Is it the module itself failing or an electrical issue that causes the fuel module to short out and fail. GM/Chevrolet is not solving this issue. With 3 failures of the same component, this is a lemon and I have no comfort or confidence using this vehicle. When will the next failure occur and what unsafe situation will this leave me stranded in? Read this issue applied to 2021 and 2022 GM full size SUV's and now reading issues through the 2024's. Unacceptable and poor quality. GM needs to be held accountable to solve the root cause of these failures and stop putting a replacement band aid on the problem.

Headlights are unable to be adjusted using the headlight adjuster leading to a safety issue when operating the vehicle at night. Headlights point down and don’t light up the road properly during night time driving.

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal ticking and knocking sound. The check engine warning light was illuminated. The contact was able to drive to the nearby dealer, where the vehicle was diagnosed based on the abnormal sounds. The dealer determined that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The contact was referred to the manufacturer for assistance. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 187,000.

Car stopped while in motion, engine shutdown and could not be put into neutral to move vehicle out of traffic. Car had to be towed away. Only 37 k miles. This is the Second time this has happened in traffic posing a major safety hazard. Fuel control module was what shut down the car while driving the first time. Now it has failed again