There are 2 stored owner reports matching the body & structure leading-label group for the 2020 Chevrolet Traverse in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)March 30, 2022 I was driving on a highway with no other vehicles nearby and I heard a sudden loud pop. At first I thought is was a tire but no pressure changes on the screen. Few minutes later I heard a plinking noise and realized it was above my head and my sunroof had shattered. Luckily my visor was pulled across so I didn't have glass raining on my head while driving. Brought it into my dealership who sent me to a auto body glass division. The glass was on back order for 10 days and repaired on 4/12/22. I paid my $500 deductible through my car insurance. My vehicle has a front sunroof and a back moonroof that does not open. On May 15, 2023 I was driving on a country road and again there was a sudden pop. Again thought it was a tire but there was a gravel truck about 5 cars ahead of me but my sister was in the front passenger seat and did not see a rock or gravel. Rear moonroof had 2 small cracks on top but luckily again my visor was closed. We had a 30 min ride home so we tried to wrap plastic wrap around and over it but the wind got underneath so the hardware store told us to duct tape it and it worked well for about a week until the roof completely caved in on May 24 th. I called my dealership and the claim was filed for replacement with same glass company but now the part is on back order until mid July!!! I paid $300 for my car insurance and my dealership is keeping it and I traded it in for a new 2023 Chevy Traverse which I paid $19,000 for and hoping the glass will not do this again on my new car. Grateful nobody was hurt but I feel this a safety problem that needs to be reported.
Cajun Red Paint Color has defect. Paint began showing white specks where paint is chipping off after only having vehicle for 3 months. Continues to get worse, mostly on hood of Traverse but also on sides.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.