2019 Chevrolet Trax Brakes Problems

While in operación vehicle brakes Apple themselves forcing the motor to work against itself. This has happened multiple times now. The vehicle has 22000 miles on it. It was at BLVD. GMC in Long Beach CA. We were told that the problems was a low battery that cause the computer to act out with brakes. Battery was replaced by them. 1 week later it happens again. Now BlVD. GMC wants to do a Brake Fluid service and replace the computer. I am [XXX] and this is a huge safety concern for me. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Chevrolet Trax. The contact stated that while depressing the brake pedal, the vehicle did not immediately stop, and the braking distance was extended. The contact stated that the rear braking system had malfunctioned and did not properly activate while depressing the brake pedal. The vehicle was taken to the local dealer who diagnosed that rear brake calipers were inoperable. The rear brake calipers were oiled but the failure continued to occur. The manufacturer was not contacted. The failure mileage was 55,000.

The contact owns a 2019 Chevrolet Trax. The contact stated while driving 40 MPH, the "Service Brake Assist" message was displayed. The vehicle was taken to the dealer but no cause for the failure was found. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 30,010.

The contact owns a 2019 Chevrolet Trax. The contact stated that the brakes failed. When the contact drove at 30 mph, the vehicle in front of the contact made a sudden stop for a vehicle that was making a left turn. The contact engaged the brake pedal and the brake pedal failed to move down to slow the vehicle down, and to bring the vehicle to a complete stop. The contact proceeded and came to a stop when it crashed into the vehicle in the front rear and airbags did not deploy. Seat belts did not lock up. The vehicle was taken to an unknown mechanic. However, the mechanic did not provide the contact a diagnostic for the brake system failure. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 8,200.

The contact owns a 2019 Chevrolet Trax. The contact stated that while driving at 65 MPH, the vehicle unexpectedly came to a complete stop and lost motive power, causing the contact to suffer whiplash. The "Service StabiliTrak" and "ABS Service Soon" warning messages were displayed. The vehicle was towed to the dealer, but the dealer could not duplicate the failure. The failure recurred and the vehicle was taken back to the dealer. The dealer diagnosed the vehicle with brake booster failure. The dealer replaced the brake booster. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 30,000.

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN HIGH RATE OF SPEED, THE BRAKES FAILED TO OPERATE AS NEEDED WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE DUE TO COMPLETE BRAKE FAILURE. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT SUSTAINED INJURIES TO HER RIGHT HAND AND HER SON SUFFERED A SEVERE HEADACHE AND BRUISED LEG. THE CONTACT NOR HER SON SOUGHT MEDICAL ATTENTION. THE CONTACT STATED INHALED ON KNOWN FUMES OR SMOKE. THE OTHER DRIVER DID NOT SUSTAIN ANY INJURIES. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS TOWED TO AN INDEPENDENT COLLISION CENTER AND WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAVE BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

CAR WAS BOUGHT BRAND NEW AND HAD A MANUFACTURING DEFECT OF THE AUTOMATIC TRANSMISSION FLUID COOLANT LINES LEAKING, TO THE POINT THAT THE CAR WOULD NOT GO FORWARD OR BACKWARDS, THIS PROBLEM WAS FIXED UNDER WARRANTY, AND ALSO THE CAR WILL SURGE FORWARD AT OPERATING TEMPERATURE, MAKING IT HARD TO STOP AT RED LIGHTS, AND IN PANIC STOPS, LIKE MY SON HAD RECENTLY CAUSING A MINOR PARKING LOT ACCIDENT, WHILE THE CAR WAS MOVING AT A VERY LOW SPEED.

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. WHILE OPERATING THE VEHICLE, THE SERVICE BRAKE INDICATOR ILLUMINATED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP. THE VEHICLE WAS TAKEN TO HOMEWOOD CHEVROLET (18033 HALSTEAD ST, HOMEWOOD, IL) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE HAD BECOME DISCONNECTED AND NEEDED TO BE REPLACED DUE TO A LOOSE DRIVER'S SIDE BRAKE CALIPER HOSE BOLT. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.