2012 Chrysler 200 Complaint Log

IN MARCH 2014 OWNER NOTED A PROBLEM WITH THE HVAC SYSTEM - NO HEAT WAS DELIVERED TO THE PASSENGER SIDE AIR VENTS OR HEATER VENTS IN COLD WEATHER. DURING ROUTINE OIL CHANGE MECHANIC NOTED SEVERE DISCOLORATION OF ENGINE COOLANT AND BUILDUP UP SLUDGE IN COOLANT EXPANSION TANK. TOOK VEHICLE TO DEALER FOR DIAGNOSIS. DEALER STATED THAT THE COOLANT HAD BEEN CONTAMINATED WITH THE ADDITION OF THE WRONG TYPE OF COOLANT. PER CHRYSLER STAR # S1207000008, DEALER FLUSHED COOLANT SYSTEM MULTIPLE TIMES AND COMMENTED THAT IF THAT DIDN'T WORK THEY WOULD HAVE TO REPLACE THE HEATER CORE, RADIATOR, OIL COOLER, AND EXPANSION TANK. WHEN REPAIRS WERE COMPLETED OWNER NOTED THAT THE TEMPERATURE OUTPUT FROM THE AIR AND HEATER VENTS WAS 20 DEGREES LOWER ON THE PASSENGER SIDE THAN THE DRIVER SIDE. DEALER STATED THAT REPAIRS WERE COMPLETE. OWNER IS IN PROCESS OF CONTACTING CHRYSLER TO HAVE HEATER CORE AND RADIATOR REPLACED. *TR

BRAKES ROTORS BUSHINGS ENGINE HAS WHINE AND WHAT SOUNDS LIKE A MISS CLICKING NOISE ON START UP, CLICKING WHEN TURNING IGNITION KEY WITHOHT STARTING COMPLETELY, AND CLICKS WHEN TURNING KEY OFF. SALESMAN SAYS HE CALLED CHRYSLER AND WAS TOLD THE 200 CAR IS MADE TO VEER TO THE RIGHT TO STOP DRIVER WHO MIGHT ACCIDENTALLY GO TO SLEEP FROM ENTERING ONCOMING TRAFFIC. DEALERSHIP SAID CALL WARRANTY. HAD THIS 2012 CAR A WITH 46K THAT WAS A RENTAL FOR A FEW DAYS SO FAR ITS ENGINE IS QUITE NOISY. CALLING WARRANTY COMPANY TO MAKE APPT TO HAVE CAR CHECKED OUT. *JS

TODAY, WHILE ON THE INTERSTATE TRAVELING AT 60MPH, ATTEMPTED TO ACCELERATE AND CAR WOULD NOT ACCELERATE. COULD HEAR THE ENGINE TRYING TO ACCELERATE BUT THE CAR KEPT SLOWING DOWN. DID NOT SEE ANY LIGHTS (ENGINE) LIGHT UP ON THE DASH TO INDICATE A PROBLEM. PULLED INTO EMERGENCY LANE, STOPPED AND TURNED ENGINE OFF; RESTARTED CAR AND IT HAS NOT OCCURRED AGAIN TODAY. *TR

SOON AFTER I PURCHASED MY 2012 CHRYSLER 200 S THE REAR SAFETY BELTS BEGAN LOCKING FOR NO APPARENT REASON. THE LOCK WAS SO HARSH THAT THE BELT WOULD HAVE TO BE REMOVED AND REAPPLIED. THE RESTRAINT HAS CONTINUOUSLY LOCKED CAUSING THE PASSENGER TO BE PINNED TO HIS OR HER SEAT. THIS HAS HAPPENED ALMOST EVERY TIME THERE IS A PASSENGER IN THE REAR RESTRAINT NO MATTER THE SPEED THE VEHICLE IS TRAVELING. *TR

WIPERS ONLY WORK ON HIGH. WIPER MOTOR SHORTED TO GROUND CAUSING INTERNAL COLLATERAL DAMAGE TO TIPM. REMOVED AND REPLACED WIPER MOTOR. REMOVED AND REPLACED TIPM AND UPDATED SOFTWARE. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SHE WAS REAR ENDED AND THE AIR BAGS FAILED TO DEPLOY. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER'S HEAD STRUCK THE STEERING WHEEL AND AS A RESULT, THE CONTACT SUSTAINED TOOTH TRAUMA AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED. THERE WAS NO DIAGNOSIS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 27,000. UPDATED 06/22/15. *JB

NOTIFICATION FOR RECALL 16V-668 WITH NO SOLUTION INVOLVING PRETENSIONER AIRBAG DEPLOYMENT WHERE AIRBAGS WILL NOT DEPLOY WAS REPORTED 2 YEARS PRIOR TO OFFICIAL NOTIFICATION OF RECALL 16V-668. THIS WAS DUE TO A FRONT-END CRASH IN 2014 WHERE THERE WERE TWO PASSENGERS AND THE AIRBAGS DID NOT DEPLOY. THE CRASH INVOLVED A NOSE DIVE GOING APPROXIMATELY 40MPH INTO A 2-STORY GULLY DIRECTLY HITTING A LARGE OAK TREE WITH NO AIRBAG DEPLOYMENT. THIS CRASH AND THE AIRBAGS NOT DEPLOYING WAS REPORTED TO ASHEBORO CHRYSLER DODGE JEEP RAM SERVICE DEPARTMENT IN 2014 WITH NO SOLUTION OR KNOWLEDGE OF ISSUE. OFFICIAL NOTIFICATION WAS PROVIDED IN DECEMBER 2016 THROUGH THE USPS. *TR

THIS IS FRUSTRATING. I'VE BEEN TO TWO DEALERSHIPS COMPLAINING ABOUT THE RATTLING STEERING COLUMN. BOTH DEALERSHIPS STATE THAT THEY COULD NOT FIND THE PROBLEM. WENT TO BRAKEMASTERS FOR AN OIL CHANGE AND THE MECHANIC SAID THE RATTLING IS COMING FROM THE STEERING COLUMN. BOTH TIMES AT THE DEALERSHIPS THE VEHICLE WAS STILL UNDER WARRANTY. I'M OVER THE 3 YEAR MARK NOW AND NO WARRANTY. WHAT CAN BE DONE? *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES, BUT A FAILURE CODE COULD NOT BE LOCATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,460.

CAN SEE BUBBLING THRU PAINT ON ENGINE HOOD TOOK TO DEALER WAS TOLD ALUMINUM HOOD IS CORRODING

THERE IS LOW HEAT OUTPUT FROM THE HEATER VENTS DUE TO THE HEATER CORE PLUGGING UP WITH "SLUDGE" AS CHRYSLER CALLS IT. THERE IS A CHRYSLER STAR TECHNICAL ASSISTANCE HOTLINE CASE, NUMBER S1207000008 EXPLAINING HEATER CORE RESTRICTION DUE TO SLUDGE CAUSING POOR HEATER SYSTEM PERFORMANCE. IT IS A WELL KNOWN PROBLEM WITH A LARGE NUMBER OF CHRYSLER 200 AND DODGE AVENGERS WHICH I AM SURE CAN BE VERIFIED BY CHRYSLER. I BELIEVE IT SHOULD BE A RECALL, OR AT LEAST AN EXTENDED WARRANTY ISSUE. THE STAR CASE STATES TO REPLACE THE HEATER CORE, RADIATOR, RADIATOR CAP AND REVERSE FLUSH THE ENTIRE SYSTEM IF THE CUSTOMER COMPLAINT CAN BE VERIFIED BY THE TECHNICIAN, HOWEVER IT DOES NOT EXPLAIN THE ACTUAL CAUSE OF THE SLUDGE. THE SYMPTOM FIRST NOTICED IS LITTLE OR NO HEAT ON THE PASSENGER SIDE OF THE VEHICLE, THEN PROGRESSIVELY LOWER HEAT OUTPUT THE MORE PLUGGED THE HEATER CORE BECOMES AS TIME GOES ON. I BELIEVE IN COLD CLIMATES THIS COULD ALSO CAUSE THE WINDSHIELD TO STAY ICED OVER, OR BECOME ICED OVER AS YOU DRIVE DOWN THE ROAD DUE TO WIND CHILL FACTOR OF THE VEHICLE SPEED. IT COULD ALSO BE AGGRAVATED BY THE FACT THAT THE AIR CONDITIONER RUNS WITH THE HEATER ON DEFROST ( TO DRY INTERIOR AIR IN ORDER TO DE-FOG THE WINDSHIELD IN HUMID OR RAINY WEATHER) WHICH FURTHER COOLS THE ALREADY COLD AIR COMING FROM THE DEFROSTER VENT IF THE HEATER CORE EVENTUALLY BECOMES COMPLETELY PLUGGED. IN HOT CLIMATES, THE HEATER CORE STILL PLUGS UP, HOWEVER THE CUSTOMER MAY NEVER NOTICE THE SYMPTOMS. I ALSO HAPPEN TO BE CHRYSLER ACADEMY MASTER CERTIFIED IN ALL CORE CURRICULUM, POWERTRAIN, ELECTRICAL AND CHASSIS. ASE MASTER AND ADVANCED LEVEL CERTIFIED (A1 THROUGH A9 AND L1) ASE CERTIFIED PARTS SPECIALIST(P2)AND SERVICE CONSULTANT(C1) AND I HAVE AN AOS DEGREE IN AUTOMOTIVE TRADES FROM SUNY ALFRED. NEW YORK STATE DMV CERTIFICATIONS( F.E.E.T, S.T.E.P, C.A.P.S, F.I.S.T.). CREDENTIALS CAN BE VERIFIED UPON REQUEST. *TR

FOR THE PAST COUPLE OF MONTHS I HAVE BEEN EXPERIENCING MY CAR FISHTAILING BADLY IN WINTER WEATHER. IN THE SLIGHTEST SNOW FALL OR ICE IT FISHTAILS SO BADLY CAUSING ME TO SLOW DOWN TO SPEEDS AROUND 35 MPH ON THE HIGHWAY. WHEN I FIRST NOTICED IT I THOUGHT IT WAS MY TIRES AND ALIGNMENT SO I HAD BOUGHT NEW WINTER TIRES AND HAD THE ALIGNMENT REDONE BUT AFTER DRIVING IT SOON AFTER I REALIZED THAT IT DID NOT REMEDY THE PROBLEM. SO I THOUGHT THAT MAYBE ADDING SOME WEIGHT WOULD HELP BUT IT DANGEROUSLY GOT WORSE. TONIGHT I WAS DRIVING AND HIT A SLIGHT PATCH OF ICE AND IT FISHTAILED SO VIOLENTLY I ALMOST WENT OFF THE ROAD AND ALMOST CAUSED A SEMI TRUCK TO CRASH JUST TO AVOID ME. THIS CAR IS NOT SAFE BY ANY STANDARDS OF WINTER WEATHER DRIVING. EVEN A FRIEND OF MINE WHO IS AN AUTO MECHANIC AGREES THAT THIS VEHICLE ISN'T SAFE. IT FEELS AS IF THE REAR SUSPENSION IS LOOSE BUT WHEN INSPECTED I WAS TOLD EVERYTHING WAS FINE. PLEASE LOOK INTO THIS. I USE TO DRIVE A TOYOTA YARIS THAT DID WAY BETTER IN WINTER WEATHER THAN THIS AND MIND YOU IT ONLY HAD THE FACTORY TIRES. THANK YOU. *TR

DRIVING AND INTERIOR LIGHTS DIM DOWN AND GET REAL BRIGHT SPONTANEOUSLY. ALSO MY SEAT BELT LIGHT AND CHIME DON'T WORK ALL THE TIME?? TRANS ALREADY SLIPS WHEN LEAVING TOWN AT A MEDIUM ACCELERATION? ONLY 75000 MILES ON THE CAR.

AFTER DRIVING FOR ABOUT 15 MIN. YOU CAN START HEARING A CLUNKING NOISE COMING FROM THE LEFT SIDE, AND YOU CAN FEEL IT IN THE STEERING WHEEL. DON'T KNOW IF ITS STEERING OR SUSPENSION, BUT I GET EERIE FEELING THE CAR MAY LOCK UP. *TR

SHIFTED THE VEHICLE INTO REVERSE, WHEN THE VEHICLE IS THEN PUT INTO DRIVE THERE IS A LOUD BANG. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V282000 (AIR BAGS , ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY HAD NO IDEA WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PURCHASE NEW OFF THE CHRYSLER DEALER LOT APRIL 2012.THERE ARE THREE KNOBS THAT CONTROL THE HEATING AND COOLING IN THE CAR WHEN THE BLOWER IS TURNED TO A LOW SETTING IT WILL BLOW HOT AIR REGARDLESS OF TEMPERATURE THAT IS SELECTED FOR EXAMPLE IF IT IS SITTING AT 66DEGREES IT WILL BLOW EXTREMELY HOT AIR AND ONLY IF THE BLOWER IS SET TO MAX WILL IT EVENTUALLY COOL DOWN TO THE SELECTED TEMPERATURE. ONCE THE COOLER TEMPERATURE IS ACQUIRED, IF THE BLOWER IS TURNED DOWN IT WILL EVENTUALLY GO BACK TO BLOWING ONLY REALLY HOT AIR REGARDLESS OF TEMPERATURE SETTING. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH IN RAINY WEATHER, THE REAR END OF THE VEHICLE BEGAN TO SKID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE BOTH REAR TIRES WERE REPLACED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS DRIVEN ON WET ROAD SURFACES AT ANY GIVEN SPEED. THE VEHICLE WAS ALSO TAKEN TO AN AUTHORIZED DEALER WHERE A REAR END WHEEL ALIGNMENT WAS PERFORMED AND THE TOW WAS REPLACED. THE FAILURE PERSISTED AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

ENTERING FREEWAY WAS ACCELERATING,MERGED INTO A LANE AND TOOK FOOT OFF OF THE ACCELERATOR AND THE CAR RPMS KEPT CLIMBING AND SPEED KEPT INCREASING WITHIN 10 SECONDS IT STOPS AND WILL RESPOND NORMALLY USUALLY HAPPENS WHEN THERE IS A QUICK ATTEMPT TO ACCELERATE. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THIS VEHICLE OUT OF SERVICE .COULD OF CAUSE A COLLISION OR CAUSE BODY INJURY OR DEATH , I STARTED THE CAR WENT ABOUT 100 FEET OR MORE, CAR MADE A LOUD NOISE ,CAR STOPPED SUDDENLY BY ITSELF, THEN BRAKE PART FLEW RIGHT OFF RIGHT ON THE ROAD. HAD TO PUSH CAR TO THE NEAREST CORNER. CALLED DEALER SERVICE, CALLED MY INSURANCE. I HAVE FULL COVERAGE, BUT NO RESPONSE AT THE TIME. I SIGNED HARDSHIP PACKET FROM THE BANK FOR HELP, BUT WAS REPOSSESSED, SO DEALER COULD NOT PICK THE CAR . I MADE A COMPLAINT FEBRUARY 12,2013 TO BAKERSFIELD CHRYSLER - JEEP ABOUT MY BRAKES SQUEALS AND MY TIRES ALWAYS DISPLAY LOW PRESSURE. SERVICE DEALER SAID THERE IS NOTHING TO FIX THEY SQUEAL BECAUSE OF DIRT AND THEY ARE WET AND TIRES NEED MORE AIR BECAUSE OF WEATHER CHANGE. I BROUGHT THIS CAR BRAND NEW. I SENT A FORMAL WRITTEN LETTER ADDRESSED TO NHTSA, PLUS DOCUMENTS THAT WILL SUBSTANTIATE MY SITUATION. UPDATED 03/13/14

VEHICLE ENGINE LIGHT WENT ON. UNABLE TO ACCELERATE. VEHICLE STALLED AND PULLED OVER TO SIDE OF ROAD. HAPPENED 5 TIMES IN 16 MILE TRIP. THIS OCCURRED WHEN VEHICLE HAS 18-20000 MILES REQUIRING TOWING OF VEHICLE. AT THAT TIME, REPAIR INVOLVED WIRING REPAIR AND REPLACEMENT OF SLEEVE. THE PROBLEM HAS CLEARLY RECURRED. THIS IS A SAFETY ISSUE. *TR

I WAS DRIVING STRAIGHT FORWARD, IN THE RIGHT LANE OF A FOUR LANE HIGHWAY (TWO LANES IN EITHER DIRECTION). A CAR TRAVELING IN THE OPPOSITE DIRECTION, LOST CONTROL AND CROSSED THE HIGHWAY, STRIKING MY CAR'S FRONT END. MY CAR RECEIVED EXTENSIVE FRONT END DAMAGE. THE CAR WAS TOTALED, AS WAS THE OTHER CAR. I WAS DRIVING AND MY WIFE WAS IN THE FRONT PASSENGER SEAT. WE WERE BOTH WEARING OUR SEAT BELTS. AT THE TIME OF THE IMPACT, NEITHER AIRBAG DEPLOYED, NOR DID THE SEAT BELT PRETENSIONERS ACTIVATE (LOCKING THE SEAT BELTS IN PLACE), CAUSING SERIOUS INJURY TO BOTH OF US, REQUIRING HOSPITAL ADMITTANCE IN THE INTENSIVE CARE UNIT, FOR MYSELF. POLICE TRAFFIC CRASH REPORT, PHOTOS AND OTHER DOCUMENTS ARE AVAILABLE IF REQUIRED, IN THE FUTURE. ALSO, I JUST RECEIVED A RE-CALL NOTICE, DATED OCTOBER 1, 2016. NHTSA 16V-668, CONCERNING THE CAR I WAS DRIVING AT THE TIME OF THE CRASH...UPDATED 01/04/17 *BF *TR *PO - INJ BUT NOT DEATH AS INDICATED UPDATED 7/25/18*JB *TR *DT *JB

TAKATA RECALL- WHEN DRIVING CAR PULLS BACK ALMOST AS IF THERE IS SOME TYPE OF TRANSMISSION PROBLEM. THERE'S SHIFTING GEARS ISSUES. AA IF IT'S CONFUSED AS TO WHAT GEAR IT WANTS TO GO INTO.

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 35 MPH IN THE SNOW, THE VEHICLE WOULD SWAY TO THE LEFT AND RIGHT. THE CONTACT STATED THAT HE DECELERATED AND THE SWAYING STOPPED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000... UPDATED 03/24/14 *BF

EXCESSIVE "FISH TAILING" IN MINIMAL SNOWY CONDITIONS, VERY UNSTABLE, ABSOLUTE DEATH TRAP. I FELT LIKE I WAS GOING TO END UP SMASHING INTO A PASSING CAR OR TRUCK . DROVE FOR 30 MILES PER HOUR FOR 260 MILES WHILE THERE WASN'T MORE THAN ONE INCH ON SNOW ON THE GROUND BECAUSE THE REAR END OF THE CAR WAS SWING IN ALL DIRECTIONS, MY WIFE AND DAUGHTER TERRIFIED. I JUST BOUGHT THE CAR BACK IN AUGUST 2013 THUS A FEW MONTHS AGO AND HAD NO ISSUES DRIVING ON DRY GROUND BUT ONLY IN SNOW AND WET CONDITIONS. *TR

MY COMPLAINT ABOUT THIS VEHICLE IS THE HEADLIGHTS. THEY ARE AIMED TO LOW, DO NOT PROJECT OUT FAR ENOUGH AND THE LOW BEAM APPEARS TO HAVE A DARK 'SHADE' OR 'CUTOFF' AT THE VERY TOP OF THE LIGHT BEAM. I'VE NEVER EXPERIENCED THIS ON ANY OTHER VEHICLE AND I ATTRIBUTE IT TO THE ONE BULB SYSTEM WITH A 'SHUTTER' THIS MODEL USES FOR LOW AND HIGH BEAMS. THE HIGH BEAM IS DOING WHAT THE LOW BEAM SHOULD BE DOING. LOW BEAMS ARE COMPLETELY USELESS IN HEAVY FOG, THIS IS CONTRARY TO EVERY OTHER VEHICLE I'VE OWNED. WHEN DRIVING AT NIGHT, I MUST RESORT TO HIGH BEAMS WHEN I SHOULDN'T NEED TO. THIS IS ESPECIALLY A FACTOR WHEN DESCENDING HILLS AND DRIVING THROUGH TURNS AND CORNERS. THE HEADLIGHTS ON THE LAST THREE VEHICLES I'VE OWNED WERE FAR SUPERIOR IN EVERY WAY COMPARED TO THE HEADLIGHTS IN THE 2012 CHRYSLER 200 TOURING MODEL SEDAN. I TOOK THE CAR TO A AAA SHOP IN GLEN BURNIE, MD, THE SERVICE MANAGER SAID AN ADJUSTMENT WOULD PROBABLY NOT MAKE ANY DIFFERENCE AND THE COST WAS NEARLY $55.00. I HAVE NOT TAKEN THE CAR TO A CHRYSLER DEALER BECAUSE I WAS QUOTED $115.00 FOR AN 'ADJUSTMENT'. I LIKE THIS CAR OTHERWISE AND I DON'T WANT TO TRADE IT IN JUST BECAUSE THE HEADLIGHTS ARE LOUSY; THEY SHOULD BE A LOT BETTER THAN THEY ARE. THERE ARE HUNDREDS OF POSTS ON THE INTERNET OF OWNERS HAVING THE SAME ISSUES WITH THE HEADLIGHTS ON THIS MODEL AS ME. I PURCHASED THIS VEHICLE USED IN MARCH OF 2012 AND IT NOW HAS 38,500 MILES. THANK YOU.

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED AN ABNORMAL GRINDING SOUND. THE CONTACT INSPECTED THE ENGINE COMPARTMENT AND NOTICED THAT THE POWER STEERING FLUID WAS LOW. THE CONTACT ADDED POWER STEERING FLUID HOWEVER, THE FOLLOWING DAY THE CONTACT NOTICED THE POWER STEERING FLUID WAS LOW ONCE AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,100.

DRIVING HOME FROM WORK I ENTERED ON TO THE HIGHWAY AND WHILE DRIVING, THE VEHICLE COMPLETELY SHUT OFF. THIS HAS HAPPENED THREE DIFFERENT TIMES AND I HAVE TWO CHILDREN AND THIS IS THE ONLY VEHICLE I HAVE. I AM FEARFUL THAT THIS PROBLEM MAY CAUSE INJURY. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE AIR CONDITIONER UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RECIRCULATION DOOR ALTERNATOR FOR THE DEFROST AND AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. ...UPDATED 01/23/17 *BF CONSUMER STATED AT 40,000 AND 106,000 MILES CLICKING ON PASSENGER SIDE STARTED BOTH TIMES REPLACED THE RECIRCULATION AND ALTERNATOR. UPDATED 7/13/18*JB *TR *TT CONSUMER STATED THIS WILL BE THE 4TH FAILURE OF THIS PART ON THIS CAR AND THE SECOND TIME THAT THE RADIATOR SYSTEM HAS BEEN EITHER PARTIALLY OR ENTIRELY REPLACED IN THIS VEHICLE.*JB

TL* THE CONTACT OWNS 2012 CHRYSLER 200. THE CONTACT STATED THAT A VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CAUSE OF FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

PURCHASED VEHICLE ON NOV.1ST.2013. NOTICED WHEN TURNING OFF VEHICLE THERE IS A LOUD CLICKING SOUND ON FRONT RIGHT OF VEHICLE. HAD IT CHECKED BY A MECHANIC AND WAS INFORMED THAT THERE WAS A SENSOR MALFUNCTION NEAR THE TIMING COVER. WENT TO DEALERSHIP AND WAS TOLD THAT THIS WAS NORMAL FOR THIS MODEL AND MAKE OF VEHICLE. SOMEONE IS WRONG,EITHER THE MECHANIC OR THE DEALERSHIP. WHO? *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT AFTER HAVING HIS VEHICLE SERVICED FOR NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) THE CHECK ENGINE LIGHT ILLUMINATED AT 50 MPH. THE VEHICLE WAS TAKEN TO A THE DEALER FOR INSPECTION AND THEY STATED THAT THE EVAC HOSE NEEDED TO BE REPLACED DUE TO THE FACT THAT A RODENT HAD EATEN THE HOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,122. UPDATED 02/11/14*LJ THE CONSUMER STATED THERE WAS A PROBLEM WITH THE FUEL TANK EVAPORATE HOSE.

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED TWO WEEKS SPORADICALLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I HAVE MADE SEVERAL COMPLAINTS TO CHRYSLER REGARDING THE VEHICLE NOT ACCELERATING WHEN IT SHOULD AND NOT GOING OVER 35MPH AT TIMES. WHEN THE VEHICLE WON'T ACCELERATE THE 6 SPEED DOES NOT WORK EITHER. CHRYSLER RESET THE COMPUTER AND THIS WORKED AS A FIX FOR ROUGHLY 2 DAYS UNTIL IT HAPPENED AGAIN. THE VEHICLE ALSO JUMPS FORWARD WHEN BRAKING AND SEEMS TO BE JUMPING VERY HARD THROUGH THE GEARS, CHRYSLER HAS RESPONDED EVERY TIME THAT THEY CANNOT DUPLICATE THE PROBLEM AND TO BRING IT BACK WHEN IT HAPPENS AGAIN. TODAY I WAS DRIVING TO WORK AND AGAIN THE CAR WAS JUMPING WHEN I WAS BRAKING. THE CAR IN FRONT OF ME BRAKED HARD AND UNEXPECTEDLY THEREFORE I HAD TO AS WELL. MY CAR DID NOT STOP! ALTHOUGH THE BRAKE PEDAL WAS PUSHED AS HARD AS I COULD THE CAR JUMPED AT LEAST 6 TIMES AND MADE A HORRIBLE GRINDING NOISE BEFORE I FINALLY WAS ABLE TO GET IT TO STOP BEFORE REAR ENDING THE CAR IN FRONT OF ME. I DID MAKE IT IN TO WORK HOWEVER, THE CAR DID NOT MAKE ANY IMPROVEMENTS AFTER THIS, NOW EVERY TIME I TRY TO STOP THE CAR JUMPS FORWARD. THIS CAR IS GOING TO GET ME, MY KIDS OR SOMEONE ELSE SERIOUSLY INJURED AND CHRYSLER HAS NO SENSE OF URGENCY TO SEEM TO GET IT FIXED. FROM WHAT I HAVE READ IT IS NOT ONLY MY CAR THAT IS HAVING THE SAME PROBLEM. ADD IT TO THE LISTS OF RECALLS PLEASE!!!!! ALSO WHEN I AM DRIVING AND THIS HAPPENS DAILY THE CAR JERKS VERY HARD BETWEEN 1ST AND 2ND GEAR, THIS LITERALLY CAUSES THE CAR TO AND FEELS LIKE IT MAY STALL OUT.

RE: ELECTRICAL FAILURE LEADING TO DELAY IN CAR STARTING OR MALFUNCTIONING OF VEHICLE ELECTRICAL SYSTEM. WHILE ATTEMPTING TO TRADE IN 2012 CHRYSLER 200, PURCHASED ON 07/15/2014, VIN #[XXX] FROM FLORIDA FINE CAR LOCATED AT 1027 S STATE ROAD 7 HOLLYWOOD FLORIDA 33023 I WAS INFORMED BY SALES REPRESENTATIVE OF CARMAX THAT I COULD NOT RECEIVE THE BEST TRADE IN OFFER BECAUSE THE VEHICLE HAD ?EVIDENCE OF MAJOR REAR END REPAIRS AND RE-WELDED TRUNK PAN. CARMAX WILL NOT RETAIL THIS VEHICLE.? 9/4/13 -- HEADREST POPPED OPEN WHILE DRIVING, FRONT POWER OUTLET NOT OPERATING, HESITATES ON ACCELERATION, NOISE UNDER HOOD AND SPLASH SHIELD MISSING SCREWS. OUTLET FUSE WAS REPLACED, PLASTIC HOLD DOWNS FOR SPLASH SHIELD REPLACED AND HEADREST FOUND TO BE DEFECTIVE. SADLY TO SEE SERVICE REP ASKED, ?IF I HAD TAMPERED WITH HEADREST. TWO WEEKS LATER I RECEIVED A RECALL NOTICE. 9/13/13 -- HEADREST REPLACED, SCRUBBING UNDER CAR PERSISTS, FRONT POWER OUTLET NOT OPERATING AGAIN, CAR CONTINUES TO HESITATE DURING ACCELERATION, BRAKE NOT OPERATING WELL AND TICKING UNDER HOOD CONTINUES. MULTI-POINT INSPECTION COMPLETE NO PROBLEM DETECTED. 10/12/13 ? RECALL NOTICE RECEIVED VIA USPS. I IMMEDIATELY REPORTED TO THE HOLLYWOOD SERVICE DEPARTMENT AND TECH PERFORMED RECALL #N38 ON ACTIVE HEAD RESTRAINTS?REPROGRAMMED COMPUTERS FOR ALL HEADRESTS. MULTI-POINT INSPECTION PERFORMED CAR SYSTEM RUNNING AND BATTERY STRENGTH IS GOOD. 11/01/13 ? CAR HESITATING TO START ON OCCASIONS AND FRONT POWER OUTLET NOT WORKING. MULTI POINT INSPECTION PERFORMED COMPUTER DIAGNOSTIC SHOWS NO CODES. 11/25/13 ? CAR WAS TOWED ON SUNDAY, 11/24 BECAUSE IT WOULD NOT START AND POWER OUTLET BLOWN AGAIN. MULTI POINT INSPECTION PERFORMED, BATTERY REPLACED AND POWER OUTLET FUSE REPLACED. THE REASON GIVEN WAS THE GLOVE COMPARTMENT LIGHT SWITCH WAS DEFECTIVE. THIS DEFECTIVE SWITCH CAUSED THE LIGHT IN THE GLOVE COMPARTMENT TO REMAIN ON THEREFORE DRAINING THE BATTERY. THE BATTERY PASSED PRIOR INSPECTIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IN TRAFFIC, STEERING WHEEL TIGHTENED UP AND ALL INTERIOR LIGHTS WERE OFF. TRIED TO BRAKE BUT NO RESPONSE, SHIFTED INTO NEUTRAL RESTARTED THE CAR AND IT TURNED BACK ON. SEEMED TO MESS UP THE SHIFTER A LITTLE IN THE PROCESS, AS WELL AS ALMOST HITTING THE CAR IN FRONT OF ME. PROBABLY GOING ABOUT 10-15 MPH, AND I WAS LUCKY TO THROW THE CAR IN NEUTRAL AND RESTART OTHERWISE I WOULD OF FLOATED INTO AN ACCIDENT. *TR

EVERY TIME YOU REVERSE BACK-UP THE CAR YOU WILL HEAR A LOUD PIERCING HORRENDOUS AND ANNOYING SOUND. *TR

THIS IS A PROBLEM THAT STARTED WITH THE PRIOR OWNER OF THE VEHICLE BUT THE CONNECTING RODS IN THE ENGINE ARE FAILING THE HAZARD SWITCH DOES NOT WORK AND THE TRACTION CONTROL DOES NOT WORK I NOTICED ATLEAST THE CONNECTING ROD WAS A SAFETY RECALL AND VIN SPECIFIC IT WAS NOTICED WHEN THE CAM SHAFT STARTED MAKING NOISE DUE TO DEBRIS

I WAS DRIVING DOWN A BUSY STREET, TRYING TO MAKE A LEFT HAND TURN THROUGH TRAFFIC, AND MY CAR STALLED WITHOUT NO WARNING AND EVERYTHING WAS LOCKED INCLUDING BRAKES. I TOOK IT INTO CHRYSLER AND THEY COULDN'T FIND ANYTHING WRONG WITH IT BECAUSE NO FAULT LIGHT WAS COMING ON. SO THEY TOOK THE NEXT STEP OF PUTTING A MODULE ON MY CAR FOR 2 DAYS TO SEE IF IT HAPPENS AGAIN, BUT LUCKY FOR ME IT DIDN'T BECAUSE THE FIRST TIME WAS SCARY ENOUGH FOR ME. THEN WHEN I TOOK IT BACK IN THEY JUST TOLD ME THAT WHEN MY CAR DOES THAT JUST PUT IT IN NEUTRAL AND RESTART IT. SO THREE WEEKS LATER MY CAR DID IT AGAIN BUT THIS TIME I WAS ON A BUSY FREEWAY GOING 70 MPH, SO I TRIED THEIR SUGGESTION AND IT DID NOT WORK, FOR THE SECOND TIME EVERYTHING JUST QUIT WORKING IN MY CAR. SO I CALLED THEM AGAIN TALKED TO THE MANAGER AT CHRYSLER AND HE SAID IF THERE IS NO LIGHTS COMING ON WHEN MY CAR DOES THIS HE REALLY CAN'T DO ANYTHING ABOUT IT. *TR

AT A STOP SIGN A WOMAN STOPPED IN FRONT OF HIM AND HE DIDN'T STOP QUICK ENOUGH

ENTERING THE ON-RAMP OF A 65 MPH HIGHWAY, AT THE HOV LANE (SO THE LEFT MOST LANE), THE CAR WOULDN'T ACCELERATE AND STARTED TO DECLINE IN SPEED. I WAS ALMOST REAR ENDED SEVERAL TIMES. I HAD TO CUT ACROSS 4 LANES OF TRAFFIC TO EXIT. I CALLED THE DEALERSHIP AND TOLD THEM THIS HAD HAPPENED BEFORE, BUT AT THAT TIME THEY COULDN'T RECREATE THE CODE, AND THAT THEY TOLD ME TO BRING IT IN IF IT HAPPENED AGAIN. I TOOK THE CAR IN, THEY GOT THE CODE, AND STATED MY CAR THINKS IT'S OVERHEATING, SO IT'S SHUTTING ITSELF DOWN. I TOLD THEM THAT WASN'T POSSIBLE SINCE I HADN'T DRIVEN THE CAR IN 2 DAYS AND THE DISTANCE FROM MY HOUSE TO THE ON-RAMP WAS PROBABLY LESS THAN A MILE. THE GUY THEN TOLD ME THAT IF I STARTED IT UP, AND THE PROBLEM SEEMED TO BE BETTER I COULD TAKE IT SINCE IT WAS A SATURDAY AND THE ONLY SERVICE TECHS THEY HAD COULD ONLY PERFORM OIL CHANGES. I DROVE IT TO MY FRIEND'S HOUSE ABOUT 2 MILES AWAY AND LEFT IT. UNFORTUNATELY I HAD TO DRIVE HOME, AND TO/FROM WORK TODAY. I CALLED THE DEALER FROM WORK, AND SCHEDULED TO DROP IT OFF THE NEXT MORNING SINCE THAT WAS THEIR NEXT AVAILABILITY. THE GUY SAID HE'LL HAVE TO KEEP IT UNTIL THE PROBLEM HAPPENS AGAIN. I STATED THAT WOULD BE INCONVENIENT SINCE THEY DON'T DO LOANER CARS, AND THE LAST TIME THE PROBLEM HAPPENED WAS ABOUT 3K MILES AGO. HOPEFULLY HE CAN FIX IT BASED OFF OF THE CODE THEY PULLED A FEW DAYS AGO. THIS STINKS! THE REASON I BOUGHT A BRAND NEW CAR WAS FOR RELIABILITY. *TR

EXTREMELY POOR ILLUMINATION FROM HEADLIGHTS, ESPECIALLY LOW-BEAM! THE PROJECTOR LIGHTS HAVE A 'SHUTTER' THAT COVERS A PORTION OF THE BEAM TO CREATE LOW-BEAM. THIS CAUSES A DISTINCT, VISIBLE HORIZONTAL BLACK-OUT LINE ACROSS THE ILLUMINATION AND LEAVES LITTLE TO NO ILLUMINATION ON THE ROADWAY ESPECIALLY ON RURAL ROADS BEYOND CITY LIGHTING! WHEN CAR GOES DOWN-GRADE, THIS BLACKOUT LINE DIPS TO COVER THE ROADWAY COMPLETELY IN FRONT OF THE CAR CAUSING TOTAL DARKNESS MOMENTARILY. THIS AND NO CORNER LIGHTING IS VERY DANGEROUS AND WILL EVENTUALLY AT SOME POINT COST A LIFE! THERE ALSO IS NO SIDE OR CORNER ILLUMINATION IN LOW-BEAM NOR IN HIGH-BEAM. ONE MECHANIC TOLD ME THE BULB IS SET TOO FAR BACK IN THE PROJECTION TUBE BLOCKING THE SIDE ILLUMINATION AND IT IS NOT ADJUSTABLE. DEALER HAS CHECKED THIS CONDITION AND PROBLEM IS NOT FIXED. IT APPEARS TO BE A DESIGN PROBLEM (A SERIOUS ONE) AND THE INTERNET IS FULL OF COMPLAINTS FROM CHRYSLER 200 OWNERS ABOUT THIS. CHRYSLER NEEDS TO RECALL THESE CARS AND REFIT THE HEADLIGHT UNITS WITH A SAFE, OPERATIONAL DESIGN! *TR

SINCE NEW, THIS VEHICLE HAS POOR LOW BEAM HEADLIGHTS, THAT SEEM TO BE DIRECTED DOWNWARD, MAKING NIGHT DRIVING OVER 50 MPH HAZARDOUS. AT TIMES, I MUST RELY ON THE HEADLIGHTS OF OTHER CARS TO SEE THE ROAD AHEAD. AFTER OWNING THIS CAR ONE YEAR, I CAN'T ACCEPT THIS ANY LONGER. THE DEALER AT FIRST SAID THEY COULD NOT BE ADJUSTED, BUT IS NOW WILLING TO CHECK THEM AT A FUTURE APPOINTMENT. I FOUND ADJUSTMENTS ABOVE EACH HEADLIGHT, ENGRAVED "UP AND DOWN." A SPECIAL TOOL IS NEEDED TO PERFORM THIS ADJUSTMENT. I FEEL THAT CHRYSLER NEEDS TO BE MADE AWARE OF THIS PROBLEM IN THEIR VEHICLES. I HAVE REPORTED IT TO THEIR CUSTOMER SERVICE AS CASE # [XXX]. I HAVE OWNED OVER TWENTY CARS AND THIS IS THE ONLY ONE WITH POOR LOW BEAMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

4 CYLINDER 2.7L ENGINE CITY GAS MILEAGE IS ONLY 13.5 MPG. MY 2012 DODGE GRAND CARAVAN WITH A 3.6L V-6 GETS 15 MPG. THE 200 SHOULD BE GETTING AT LEAST 18-20 MPG. MY 2010 TOYOTA COROLLA GETS 23 MPG WITH THE SAME TYPE OF CITY DRIVING. THERE ARE PEOPLE COMPLAINING ALL OVER THE WEB ABOUT THE EXCESSIVE FUEL CONSUMPTION PROBLEM. CHRYSLER SHOULD FIX THE PROBLEM AND DO A RECALL. MINIMUM THEY SHOULD INSTALL AN ECO MODE BUTTON TO BRING THE MPG UP TO THE ADVERTISED MPG. THE TRANSMISSION SHIFT POINTS SHOULD BE LOWERED SO THE ENGINE DOES NOT REV TO 3000 RPMS ON EVERY SHIFT. IT IS RIDICULOUS THAT THE V6 VERSION GETS BETTER MPG. IMAGINE ALL THE PEOPLE THAT CHOSE TO GO WITH THE 4 CYLINDER TO SAVE ON GAS. CHRYSLER KNOWS THIS PROBLEM AND SHOULD HAVE ELIMINATED THE 4 CYLINDER OPTION ALTOGETHER BUT CHOSE TO OFFER IT SO SALES WOULD NOT GO DOWN FOR NOT OFFERING A 4 CYLINDER OPTION. CHRYSLER SHOULD BE PENALIZED FOR THIS, NOT THE CONSUMER. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS NO POWER STEERING FLUID IN THE VEHICLE. THE VEHICLE WAS REPLENISHED WITH POWER STEERING FLUID BUT THE FAILURE RECURRED. THE ALSO CONTACT STATED THAT THE POWER STEERING HOSE EXPLODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,047. THE CONSUMER STATED THERE WERE NUMEROUS PROBLEMS WITH THE VEHICLE, SUCH AS A COOLANT LEAK, OIL LEAK, AIR CONDITION, THE CD PLAYER DID NOT WORK, THE POWER STEERING HOSE BURST, THE WIRE HARNESS, THE TRANSMISSION WAS REPLACED, THE ENGINE WAS NOISY AND THE SEAT BELT ON THE PASSENGER SIDE WAS NOT PROPERLY INSTALLED. THE VEHICLE CUT OFF SEVERAL TIMES. UPDATED 10/31/13

PURCHASED NEW FROM CHRYSLER DEALER LOT IN APRIL 2012. ON OCCASION MOST COMMONLY IN SUMMER MONTHS,WHEN THE VEHICLE IS TURNED OFF THE IGNITION WILL NOT RELEASE THE KEY IT IS IMPOSSIBLE TO GET THE KEY OUT OF THE IGNITION I HAVE TO START THE CAR AND TURN IT OFF SEVERAL TIMES BEFORE IT WILL RELEASE THE KEY. *TR

I HAVE A 2012 CHRYSLER 200 TOURING V6 BOUGHT IT BRAND NEW. WHILE DRIVING ON THE HIGHWAY TAKING THE OFF RAMP I ENGAGE MY BRAKES BEFORE I GET TO THE TRAFFIC LIGHT ALSO ENGAGING MY TURN SIGNAL. AS SOON AS THE TURN SIGNAL IS ENGAGED ALL MY LIGHTS FLICKER OFF AND ON THIS INCLUDED THE DASH LIGHTS, STEREO AND THE CENTER CONSOLE EVERYTHING EXCEPT MY HEADLIGHT FLICKER. ON A FEW OCCASIONS THE LIGHTS HAVE TOTALLY WENT OFF AND WOULD ONLY COME BACK ON WHEN THE TURN SIGNAL WAS DISENGAGED. I HAD TAKEN THE VEHICLE TO A MECHANIC WHO TESTED MY BATTERY AND ALTERNATOR ALSO CHECKING ALL THE FUSES. HE WAS AT A LOSE TO EXPLAIN WHY THE [XXX] WAS DOING THIS. I ALSO CONTACT THE DEALER WHO SOLD ME THE VEHICLE AND GAVE ME THE RUN AROUND STATING THAT THEY HAD NOT HEARD OF ANY OTHER VEHICLES DOING THIS AND DISMISSED MY WORRIES WITH SAYING ITS IS YOUR BATTERY AND OR ALTERNATOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) AND 16V668000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE HEADLIGHTS ONLY ILLUMINATED THE ROAD PARTIALLY, AS IF THERE WAS A SHADE OVER THE LIGHT. THE CONTACT ACTIVATED THE HIGH BEAMS IN ORDER FOR THE FULL LIGHT TO ILLUMINATE THE ROADWAY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CONTACT WAS INFORMED THAT THE LIGHTS WERE OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,800 AND THE CURRENT MILEAGE WAS 4,500.