2002 Chrysler Town & Country Complaint Log

My check engine light is on and I get a squeaky noise when driving

The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, an abnormal sound was heard coming from the vehicle, and a fuel odor was detected. The vehicle was towed to an independent mechanic, who diagnosed that the serpentine belt had fractured and severed the fuel line, causing fuel to spill onto the engine. The mechanic replaced the serpentine belt and trimmed the fuel line; however, the failure recurred. The vehicle was towed back to the mechanic, and the mechanic bent the clamps on the serpentine belt and reattached the belt. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the pedal extended to the floor. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 9,346.

The contact owns a 2002 Chrysler Town & Country. The contact stated while the vehicle was running, the engine would misfire. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was 134,492.

A MONTH AFTER WE BOUGHT IT STOP RUNNING WOULD START DO ANYTHING ITS BEEN JUST SITTING INT HE YARD SINCE WE CHECKED FUEL PUMP PUT NEW ONE IN NOPE THAT WASN'T IT WE HAVE CHECKED EVERYTHING .NOW OUR FRIEND HINS ITS THE HEAD GASKETIM SORRY BUT WE JUST GOTTHE VAN IN JULY TO ONLY DRIVE IT FOR 2WEEKS CAN YOU HELP

TIPM FUEL ISSUES. WHY IS THERE NOT A RECALL ON THIS ISSUE? THIS ISSUE HAS LEFT MY FAMILY WITHOUT A VEHICLE. WHY HAS BEEN ADDRESSED AND REPAIRED? I DONT HAVE 1000. FOR A NEW FUSE BOX. AND JUST ABOUT EVERY THING TO KEEP THE VEHICLE RUNNING IS NEW. THE FUEL PUMP, THE FUEL FILTER, THE POWER STEERING PUMP WATER PUMP TCM , THE CRANKSHAFT SENSOR ALL ARE NEW WITH SPARK PLUGS WIRES AND TUNE UP. SO WHY WON'T MY 2002 CHRYSLER TOWN & COUNTRY START? I AM ASK YOU TO REPLACE THIS FOR FREE OR GIVE ME ANOTHER VEHICLE AT NO COST. MY VEHICLE IS FULLY PAID FOR AND I DON'T WANT TO HEAR THAT IT IS DUE TO AGE. THERE ARE MANY VEHICLES WITH THIS SAME ISSUE WITH LESS MILE.

PROBLEMS W AUTOMATIC DOORS. ELECTRICAL MECHANICS CANNOT FIND REASON WHY REPEATED PROBLEMS W CLOSING BACK AUTOMATIC SLIDING DOORS. SOMETIMES THEY GET ALMOST CLOSED AND GO BACK. OTHER TIMES THEY DONT OPEN WITH FOB OR BUTTON INSIDE CAR

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE POLICE WAS PRESENT AND A REPORT WAS FILED. THE DRIVER AND PASSENGER WERE INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO GALEANA CHRYSLER JEEP RAM (14375 S TAMIAMI TRL, FT MYERS, FL 33912), BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

THE FUEL INJECTION WIRING HARNESS LENGTH IS APPARENTLY TOO LONG AND IT CAN DROP DOWN NEAR THE EXHAUST MANIFOLD WHERE THE HEAT WILL MELT THE INSULATION ON THE WIRES CAUSING THEM TO SHORT TOGETHER CAUSING SEVERE MISFIRE AND POSSIBLE DAMAGE TO THE CATALYTIC CONVERTER. THE VEHICLE HAD RUN FINE A COUPLE OF DAYS PREVIOUSLY AND ON STARTING THE VEHICLE IT SEEMED TO IDLE A LITTLE ROUGH. DRIVING ON THE ROAD IT RAN VERY ROUGH AND WAS RANDOMLY MISFIRING ON MULTIPLE CYLINDERS. THE MIL LIGHT BEGAN TO FLASH ON AND OFF ON ACCELERATION. ON INVESTIGATION THE WIRES IN THE FUEL INJECTION WIRING HARNESS WERE FOUND TO BE MELTED AND SHORTING TOGETHER. I SUSPECT IN THE ENSUING TWO DAYS THAT THE TEMPERATURE CHANGES EXACERBATED THE PROBLEM AND TEMPERATURE CHANGE INDUCED MOVEMENT CAUSED THE WIRES TO SHORT TOGETHER. FROM RESEARCHING THIS PROBLEM IT AFFECTS MANY VEHICLES. I'M SURPRISED THAT A RECALL HAS NOT YET BEEN ISSUED FOR IT.

TAKATA RECALL

THE RIGHT REAR SPRING HANGER WAS BROKEN UPON PURCHASE OF VEHICLE CAR LOT REFUSE TO HAVE IT FIXED SPRING IS SHOVED AGAINST FRAME WITH HANGER ALTERED TO AVOID IT PULLING OUT

DEFECT # 1951- ENGINE FAMILIES-2CRXT0382D0. EMISSION PROBLEM- DUE TO AN OVER- TEMPERATURE WELD CONDITION THE CONTROL SYSTEM MAY SEPARATE FROM THE TANK ASSEMBLY. THIS COULD RESULT IN A POSSIBLE FUEL LEAK. CURRENTLY, ENGINE LIGHT IS ON.

OVER THE LAST FOUR YEARS I HAVE EXPERIENCED SEVERAL INSTANCES OF PARTIAL FRONT BRAKE APPLICATION WHEN NO DRIVER INPUT IS INITIATED. THIS RESULTS IN THE FEELING OF THE CAR DRAGGING. IT IS SUBTLE BUT IF THE CAR IS PUT INTO NEUTRAL THE CAR COMES TO A STOP EVEN WITH NO DRIVER BRAKE INPUT. IN SEVERAL INSTANCES THE FRONT BRAKES GET EXTREMELY HOT AND BEGIN TO SMOKE. THIS IS A SERIOUS FIRE HAZARD. AFTER ALLOWING THE BRAKES TO COOL FOR ABOUT AN HOUR THE BRAKES RETURN TO NORMAL AND DRIVING CAN RESUME. I HAVE TAKEN THE CAR SEVERAL TIMES TO THE CHRYSLER DEALER AND OTHER MECHANICS. THEY CAN FIND NOTHING WRONG. THERE DOES NOT SEEM TO BE ANY RECALLS OR ALERTS CONCERNING THIS PROBLEM. I WOULD ESTIMATE THAT THIS PROBLEM HAS OCCURRED ABOUT SEVEN OR EIGHT TIMES, THE MOST RECENT ONE ON JULY 8, 2017. WEATHER DOES NOT SEEM TO BE A FACTOR NOR DOES HIGHWAY OR LOCAL DRIVING.

THE POWER STEERING QUITS WORKING AT TIMES WHEN ITS RAINING. IT WILL NOT WORK MANY TIMES WHEN I CRANK IT UP IF ITS BEEN RAINING. ITS HAS STOPPED WORKING WHILE ON THE INTERSTATE, CITY STREETS, WHILE TURNING ONTO ANOTHER STREET OR ROAD, AND AT STOP SIGNS. I HAVE HAD THE DRIVE BELT, POWER STEERING PUMP, TENSION IDLER REPLACED AND NOTHING HELPS. I HAVE TAKEN IT TO JOHN GREENE CHRYSLER DODGE IN MORGANTON NC, AND OTHER REPAIR CENTERS. NO ONE HAS BEEN ABLE TO FIX THE PROBLEM.

SEVERE GASOLINE ODOR FROM UNDER THE WHOLE CAR. NOTICED THE GASOLINE LEAK FROM THE SIDE OF THE GASOLINE TANK WHERE THE WHITE PLASTIC CONNECTOR WAS WELDED TO A BLACK PLASTIC GAS TANK.. WE NOTICED THE GASOLINE ODOR WHILE WE ARE IN A HOUSE. GASOLINE WAS LEAKING FROM THE GASKET BETWEEN THE GAS TANK AND WHITE PLASTIC ATTACHMENT ASSEMBLY.

N/A

STRONG SMELL OF GAS FILLING UP VEHICLE WHILE DRIVING. STRONG SMELL OF GAS ALSO OCCURS OUTSIDE OF VEHICLE FILLING UP PARKED ENCLOSURE WHEN VEHICLE WAS RUNNING. INSPECTION DETERMINED FUEL RAIL LEAK. REPAIRS INCLUDED REPLACEMENT RAIL AND FUEL INJECTOR O-RINGS. SIMILAR COMPLAINTS ON FILE.

LOSS OF BRAK POWER, PEDAL TRAVELS TO FLOOR. ; AFTER REPLACING MASTER CYLINDER, CALIPER ON THE LEFT FRONT.. MUST RE-BLEED LEFT FRONT** ONLY . MUST PERFORME THIS PROCEDURE EVERY 2 WEEKS...AND THIS IS A FREQUENT OCCURENCE ON LEFT FRONT WHEEL.THE ONLY OPTION IS TO REPLACE THE ORIGINAL ABS HYDRAULIC UNIT? WHY WAS THIS NOT A RECALL, IT SEEMS LOT OF OWNERS OF 2002 HAVE HAD THIS PROBLEM..,IT'S ONLY THE LEFT FRONT WHEEL THAT HAS THIS PROBLEM, AFTER BLEEDING, THE BRAKES LAST ONLY FEW WEEKS AND SAME THING, BRAKE PEDAL IS SPONGY AND TRAVELS TO THE FLOOR. AND MUST RE-BLEED LEFT FRONT WHEEL. IT SEEMS THAT THERE IS A LOT OF VERY MINUTE BOUBLES. ## VIN PASSED ## CHRYSLER TRUCK 2002, TOWN & CONTRY,2002 3.3 L ##

CAR RANDOMLY STALLS AND HAS NO POWER BRAKES, STEERING OR CONTROL.

REAR FUEL TANK RETENTION STRAP BROKE AND NOTICED FRONT STRAP HAS IMMINENT FAILURE DUE TO RUSTING. IF THE FRONT STRAP BROKE THE PLASTIC TANK WOULD DRAG ON THE GROUND CAUSING A HOLE IN THE FUEL TANK AND IGNITION OF FUEL TANK AND VEHICLE AND LOSS OF LIFE. ALL VEHICLES LIKE THIS NEED INSPECTION AND REPAIR AS SOON AS POSSIBLE.

THE TOWN AND COUNTRY VAN THAT WE OWN CONTINUES TO HAVE MULTIPLE ISSUES WITH INTERMITTENT STALLING AND VARIOUS SPEEDS. THE VAN USUALLY HAS PROBLEMS MOST AFTER REFILLING WITH GASOLINE. THIS PROBLEM HAS BEEN HAPPENING FOR A FEW MONTHS AND CONTINUES DESPITE EFFORTS TO REMEDY THE PROBLEM. I FEEL THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY CHRYSLER AND THE NHTSA TO AVOID A MAJOR CASUALTY INCIDENT SINCE THESE VANS ARE HAVING DOCUMENTED PROBLEMS AT ALL SPEEDS INCLUDING HIGHWAY DRIVING AT 70 PLUS MPH. WE ARE NOT SURE IF THE PROBLEM EXISTS DUE TO ELECTRICAL ISSUES, FUEL PUMP ISSUES OR EVAP SYSTEM ISSUES DUE TO THE FACT THAT NO REPORTABLE CODES ARE BEING THROWN WHEN THE VEHICLE HAS THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT UNDER CARRIAGE WAS RUSTED. THE TECHNICIAN STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER OPENING THE REAR LIFT GATE USING THE KEY FOB, IT SUDDENLY CLOSED INDEPENDENTLY AND WITHOUT WARNING, STRIKING THE CONTACT'S HEAD. THE CONTACT ATTEMPTED TO PUSH THE LIFT GATE OPEN BUT IT FAILED TO REMAIN UPRIGHT. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND HAND WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,550.

MY CAR COLLIDED WITH A 1999 FORD F150. MY CAR HIT THE TRUCK FROM BEHIND. THE IMPACT RESULTED IN SEVERE DAMAGE TO THE FRONT OF MY CAR. IN FACT, MY CAR WAS TOTALED AND THE AIRBAGS NEVER DEPLOYED. *TR

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 35 MPH, THE LEFT TURN SIGNAL WAS ACTIVATED AND ALL THE LIGHTS, METERS, AND GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION. IN ADDITION, THE CONTACT STATED THAT THE DOORS FAILED TO AUTOMATICALLY LOCK. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN EXPLOSION AND FELT A VIBRATION. THE CONTACT PARKED AND EXITED THE VEHICLE. A SECOND EXPLOSION OCCURRED AND THE PASSENGER SIDE AIR BAG EXPLODED. THE DASHBOARD WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

WHEN SLOWLY PULLING INTO A PARKING SPACE (MY FOOT WAS ON THE BRAKE) WITH APPROXIMATELY TWO TO ONE FOOT TO COMPLETE THIS ACTION, THERE WAS A TREMENDOUS SURGE OF ENERGY THAT DROVE THE CAR FORWARD INTO A BUILDING LEAVING A HOLE IN THE BRICK WALL AND BROKEN WINDOWS. THE AIR BAGS WERE RELEASED, BUT THE BAG ON THE DRIVER'S SIDE GOT STUCK IN THE STEERING WHEEL. USAA IS MY INSURANCE COMPANY, AND THEY TRASHED THE CAR BECAUSE THE REPLACEMENT OF THE BAGS WAS TOO EXPENSIVE. ....(?) FORTUNATELY, THIS DIDN'T HAPPEN ON THE HIGHWAY. *TR

I PURCHASED THE CAR IN AUGUST OF 2013 TOOK CAR TO AUTO REPAIR FOR REAR WHEEL BEARING IN THE PROCESS OF GETTING IT FIXED THE MECHANIC NOTICED THAT THE SHOCKS WERE TOTALLY ROTTED I INFORMED FRAN FROM B7B AUTOMOTIVE THAT THE SHOCKS WERE TOTALLY ROTTED AND THE CAR WAS NOT SAFE TO DRIVE AS STATED BY MY MECHANIC FRAN'S RESPONSE TO US WAS WELL YOU HAD THE CAR FOR 11 MONTHS AND BESIDES YOU LIVE DOWN THE SHORE WHICH WILL ROT THEM OUT MY RESPONSE TO HIM WAS THIS IS SOMETHING THAT WAS SUPPOSED TO BE CHECK BEFORE IT WAS TAKEN OFF THE LOT THIS IS A SAFETY HAZARD. I HAVE THE SHOCKS AND TOOK PICTURES IN CASE WE HAVE TO CONSULT AN ATTORNEY I THINK SOMETHING SHOULD BE DONE ABOUT THIS COMPANY WHO SELLS CARS THAT ARE NOT SAFE. *TR

WHILE SLOWING FOR A TURN MY VAN STARTED MAKING WHINING NOISES THEN THE POWER STEERING STOPPED WORKING. GOT OUT AND LOOKED AND FOUND FLUID LEAKING ON THE GROUND. NOW THERES NO POWER STEERING. *TR

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PLASTIC SEAT BELT COVER BECAME DETACHED FROM THE SEAT BELT. IN ADDITION, THE ADJUSTABLE UPPER SHOULDER BELT ANCHORAGE HAD THREE CRACKS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 175,000.

WHEN I TURNED THE CAR ON THE POWER STEERING DID NOT WORK. IT HAS HAPPENED BEFORE WHEN IT IS RAINING OUTSIDE. I WAITED A MINUTE AND THE POWER STEERING CAME BACK. I DROVE FOR ABOUT 5 MINUTES IN HEAVY RAIN AND AS I WAS PULLING INTO THE PARKING LOT AT ABOUT 20 MPH MY POWER STEERING STOPPED WORKING. I WAS LUCKY THAT I WAS GOING SO SLOWLY AND THAT I COULD JUST PULL STRAIGHT INTO TWO PARKING SPOTS AND WAIT FOR THE POWER STEERING TO COME BACK. THIS WAS THE FIRST TIME THE POWER STEERING HAS STOPPED WORKING WHILE I WAS DRIVING THE CAR. IT WAS VERY SCARY AND I AM SO HAPPY THAT I WAS GOING SO SLOWLY. WHAT IF IT HAD HAPPENED AT 60 MPH ON THE HIGHWAY? *TR

POWER STEERING HOSE KEEP BREAKING, FLUID LEAKS OUT WHEN HOSE BREAKS. HARD TO TURN STEER WHEEL WHEN HOSE BROKE. *TR

CONSUMER STATED FIRST OWNER VEHICLE: THE VAN REAR TIRE AXLE FELL OFF. THOUGHT HUB BEARING. WAS BAD BUT I FOUND THE REAR AXLE SUSPENSION BROKEN. IT IS RUST, SAME AS FORD WINDSTAR PROBLEMS REAR AXLE RECALL. I AM A PROFESSIONAL AUTO BODY REPAIR FOR 35 YEARS...UPDATED 11-06-13 *BF

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR WOULD NOT UNLOCK MANUALLY OR AUTOMATICALLY. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE CURRENT MILEAGE WAS APPROXIMATELY 160,200.

WHILE TRAVELING NORTH BOUND ON M-24, (TELEGRAPH RD.), MY LEFT REAR QUARTER PANEL WINDOW EXPLODED. THE TEMP. AT THE TIME WAS APROX. 65 DEG.S ROAD CONDITION WAS SMOOTH. THE WINDOW WAS OPEN AT THE TIME OF THE EXPLOSION. AFTER CHECKING THE INTERNET CONCERNING THIS PROBLEM, IT DID NOT TAKE LONG TO FIND HUNDREDS OF PEOPLE WHO EXPERIENCED THE EXACT SAME THING. ALL OF THESE INCIDENTS INVOLVED ALL YEARS FROM 2001 TO 2012. WHY HASN'T ANYTHING BEEN DONE ABOUT THIS PROBLEM? *TR

MY LIGHTS FLICKER ON AND OFF, REPLACED BATTERY AND ALTERNATOR.. NOT FIXED.. NOW I HAVE BEEN NOTICING THAT THE PANEL BEHIND MY HEADLIGHT SWITCH GETS VERY HOT TO THE TOUCH. AFRAID OF A FIRE... CAN'T FIND ANY INFO ON INTERNET AS TO WHAT CAN BE THE PROBLEM. *TR

DRIVING VEHICLE AT APPROPRIATE SPEED IN TRAFFIC, NOTICED A/C WAS BLOWING WARM AIR, SMELL OF SOMETHING BURNING AND SMOKE UNDER HOOD FROM PASSENGER SIDE. IMMEDIATELY TURNED OFF AIR AND STOPPED VEHICLE AS SOON AS IT WAS SAFE TO DO SO. UPON OPENING THE HOOD FOUND SMOKE COMING FROM RIGHT FRONT ENGINE BAY AREA AROUND ALTERNATOR AND A/C COMPRESSOR. ALLOWED ENGINE TO VENTILATE AND COOL, RESTARTED VEHICLE BUT WITH HVAC SYSTEM OFF AND DROVE TO THE NEAREST REPAIR SHOP WHERE THE MECHANIC CHECKED THE VEHICLE. MECHANIC CHANGED THE ENGINE OIL AND RECOMMENDED TO CHARGE THE A/C SYSTEM WITH REFRIGERANT. OTHER MECHANICS SUGGESTED TAKING VEHICLE TO A/C REPAIR SHOP. INFORMED THAT T&C VEHICLES PRONE TO HAVE A/C COMPRESSOR ISSUES AND KNOWN DEFECT. NEVER RECEIVED RECALL NOTICE OR OFFER BY CHRYSLER TO HAVE KNOWN DEFECT CORRECTED. *TR

MY 2002 TOWN AND COUNTRY HAD TO HAVE A NEW TRANSMISSION IN 11/12. IN JUNE OF THIS YEAR, MY SPEEDOMETER QUIT WORKING CAUSING THE TRANSMISSION TO SHIFT HARD. I TOOK IT TO THE TRANSMISSION GUY WHO REPLACED THE SPEED SENSOR. IT WORKED FINE FOR A COUPLE OF WEEKS. THEN MY BATTERY LIGHT CAME ON SUDDENLY. I HAD MY BATTERY CHECKED AND THEY SAID IT WAS FINE. THEY SAID I MIGHT NEED A NEW ALTERNATOR. SO I HAD A NEW ALTERNATOR PUT IN. THE CAR DID OK FOR ABOUT A COUPLE OF WEEKS, THEN THE SPEEDOMETER STARTED JUMPING ERRATICALLY. I TOOK BACK TO MY TRANSMISSION GUY WHO SAID THE SPEED SENSOR WAS FINE. HE THINKS IT MAY BE DUE TO A LOOSE WIRE OR A POSSIBLY DAMAGED WIRE OR CORROSION. SO FAR, NO ANSWERS AND MY CAR IS STILL UNDRIVABLE. IT JUMPS WHEN I AM STOPPED. IT ACTS LIKE ITS ALREADY IN SECOND GEAR OR SOMETHING. I AM AFRAID TO TRY TO DRIVE IT AS IT IS DANGEROUS. HELP! I CAN NOT AFFORD TO PUT MORE MONEY INTO THIS. IT COST TOO MUCH TO START WITH. 3.8L V6 LIMITED. I AM A SINGLE MOM WITH A CHILD WHO HAS HEART DEFECTS. I NEED RELIABLE TRANSPORTATION! *TR

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THE WIRING HARNESS WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 171,528.

HEAD LIGHTS FLICKER THEN GO OUT, THEN COME BACK ON, TURN SIGNAL GOES OUT, THEN COMES BACK ON... *TR

GIVEN THE NEWS (MAY 14/15 2013) OF THE FEDERAL PROP FOR NOTICE OF RECALL FOR CHRYSLER VEHICLES PROBLEMS CUTTING OFF WHILE DRIVING WITH NO WARNING OR INDICATION OF ANY PROBLEM I REQUEST OTHER VEHICLES (IE CHRYSLER VANS) FOR THIS PARTICULAR ISSUE BE SERIOUSLY CONSIDERED AND SUBMIT THE FOLLOWING: (NOTE: I CAN PROVIDE ALL EXACT DATES/MILES DOCUMENTATION AS THE VEHICLE WAS SERVICED BY CHRYSLER, WOODBRIDGE, VA. I'M ORIGINAL OWNER OF THE VEHICLE.) I WAS DRIVING MY 2002 CHRYSLER TOWN & COUNTRY (VIN CAN BE PROVIDED ON REQUEST) APPROXIMATELY 50 MILES AN HOUR ON ROUTE 50 ABOUT 20 MILES EAST OF WINCHESTER, VA AND MY VEHICLE JUST SHUT OFF. NO INDICATIONS, NO WARNING LIGHT, NO OTHER UNUSUAL NOISES. IT JUST SHUT OFF. LUCKILY THERE WAS LITTLE TRAFFIC AND I COASTED TO THE SHOULDER. I ATTEMPTED TO START THE VEHICLE SEVERAL OCCASION AND IT WOULD NOT TURN ON. ALL VEHICLE LIGHTS (INTERIOR/EXTERIOR) RADIO, FANS ETC WERE OPERATIONAL. I RECALL THE ROADS WERE CLEAR, WEATHER COOL AND IT WAS ALMOST NOON. ULTIMATELY I HAD MY VEHICLE TOWED AND SERVICED BY A CHRYSLER DEALER SERVICE CENTER IN WOODBRIDGE, VA. I DID REPORT THAT THE VEHICLE JUST SHUT OFF AND GAVE FURTHER INFORMATION. AFTER LEAVING THE VEHICLE, IT TOOK THE SERVICE CENTER CLOSE TO APPROXIMATELY A WEEK OR MORE TO DETERMINE WHAT THE PROBLEM COULD BE. ULTIMATELY THE ENGINE COMPUTER MODULE (ECM) WAS REPLACED AND SOME ELECTRICAL WIRING HARNESSES. I ALSO RECALL THE CHRYSLER REP SAYING THEY NEEDED THEIR ELECTRICIAN TO COME AND LOOK AT THE VEHICLE AS THEIR MECHANICS COULD NOT FIND THE PROBLEM. I CAN PROVIDE FURTHER COMMENTS AND RECORDS. I DO BELIEVE THE ECM IN MY VEHICLE WAS CHANGED OUT ONCE BEFORE BY CHRYSLER (POSSIBLE PREVIOUS RECALL (?). I MAY HAVE A PICTURE/INFO ON THE OLDER ECM WITH SERIAL NUMBER/DATE (POSSIBLE 2005). VAN IS RUNNING FINE SINCE NEW ECM AND OTHER ITEMS THAT REPLACED..SO FAR. *TR

THE MANUAL DOOR LOCK ON THE SLIDING DOOR WILL NOT UNLOCK. BOTH AUTOMATICALLY OR MANUALLY. IT DOES THIS INTERMITTENTLY. MY VAN IS A WHEELCHAIR VAN AND THE SLIDING DOOR IS MY ONLY MEANS OF EXIT. I HAD A WHEELCHAIR VAN MECHANIC TAKE THE WHOLE LOCKING MECHANISM APART AND HE DISCOVERED THERE WAS A FLAW IN THE DESIGN OF THE DOOR ACTUATOR. HE MADE A MODIFICATION AND IT WORKED. THIS IS A BIG PROBLEM IN ALL YEAR MODELS OF THE CHRYSLER TOWN & COUNTRY VANS. IN AN EMERGENCY SITUATION, THERE IS NO WAY OF OPENING THE DOOR. THE MANUAL LOCK STICKS IN THE LOCKED POSITION AND WILL NOT RELEASE, EVEN UNDER FORCE. CHRYSLER IS WELL AWARE OF THIS PROBLEM. CHRYSLER COULD AT LEAST ADDRESS THE PROBLEM AND MAKE A RETROFIT PART FOR THESE DOORS. *TR

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE APPROACHING A PARKING SPACE, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE DEALER WAS NOTIFIED, BUT THE SITUATION WAS ESCALATED TO THE MANUFACTURER. THE MANUFACTURER WAS THEN NOTIFIED AND TOWED THE VEHICLE IN FOR INSPECTION. THE MANUFACTURER PROCEEDED TO DENY ASSISTANCE WITH REPAIRING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 137,000.

JANUARY 2ND 2012 REPLACED HOSE FLUID AND CLAMPS BY AN ASE CERTIFIED MECHANIC. VAN WAS LEAKING POWER STEERING FLUID ON THE ENGINE AND SMOKING. MILEAGE 63,893 FEBRUARY 21ST 2012 HAD TO ADD MORE POWER STEERING FLUID APRIL 20TH 2012 VAN HOSE BUSTED AGAIN LEAVING FLUID ALL UNDER THE VEHICLE. WE REPLACED THE POWER STEERING PUMP, HOSE AND FLUID BY AN ASE CERTIFIED MECHANIC . MILEAGE 66,091 TODAY THE VAN IS DOING THE SAME THING WITH A WHINING OF THE POWER STEERING AND SOMETIMES STIFFENS UP WHEN DRIVING AND YOU CAN SMELL THE FLUID BURNING ON THE ENGINE. SEEMS TO BE WORSE DURING COLDER WEATHER. THERE IS ALSO A POPPING NOISE IN THE FRONTEND WHEN YOUR TURNING. ACCORDING TO CHRYSLER MY VEHICLE VIN NUMBER IS NOT PART OF THE NATIONAL RECALL #04V386000. THIS VEHICLE IS AN ADA COMPLIANT VEHICLE AND IS USED TO TRANSPORT OUR SON WHO IS PERMANANTLY IN A WHEEL CHAIR. I BELIEVE THIS VAN IS A DANGER TO OUR FAMILY AND SHOULD BE PUT ON THE REGISTRY OF RECALLED VEHICLES FOR REPAIR. *TR

WE NOTICED A NOISE AND FEELING LIKE THE POWER STEERING WAS BINDING,THEN WENT AWAY. IT CAME AND WENT AWAY, BUT START TO DO IT MORE OFTEN. IN MARCH. WHEN WE TOOK IN FOR A OIL CHANGE, WE TOLD THEM ABOUT IT,BUT IT WOULD NOT DO IT FOR THE SERVICE DEPT. THEY TOLD US TO BRING IT BACK WHEN IT WAS DOING IT. WE DID AND THEY AND THEY EXPLAINED THE SAME PROBLEMS AND REPAIRS THAT WAS HAPPENING.TO THE 2003 MODELS. I HAD THEM DO THE HOSE REPAIR TO THE SUM OF $218.36. THE POWER STEERING REPAIR AND UPPER STRUT BEARING WOULD BE A TOTAL OF $962.70. I TOLD THEM I WOULD GET BACK TO THEM ON THAT PROBLEM.THAT'S WHEN I WENT TO THIS SITE ON THE ADVICE OF SOMEONE,AND FOUND OUT THAT ALL THESE PROBLEMS ARE THE SAME AS THE 2003 TOWN AND COUNTY WHEN I WENT BACK TO THE DEALERSHIP AND ASKED WHY THE CHARGED ME FOR THE SERVICE UPDATE. WHICH THEY TOLD ME ABOUT THEY GAVE ME SOME VAGUE STUPID ANSWER. WHAT ARE MY OPTIONS FOR THIS STEERING PROBLEM. MY WIFE AND I ARE BOTH ON SSI., AND SHE IS DISABLED AND WE REALLY CAN'T AFFORD THESE KIND OF REPAIRS . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN IT IS RAINING AND BELOW 45 DEGREES UPON STARTING THERE IS A LOUD SCREECHING SOUND THE SMELL OF BURNT ELECTRICITY AND THE POWER STEERING DOES NOT WORK. THE VAN MUST BE TURNED OFF AND RESTARTED TO REENGAGE THE POWER STEERING. ON 2 OCCASIONS THE STEERING STAYED OUT FOR ABOUT 15 MINUTES. HAVE TAKEN VEHICLE TO CHRYSLER/DODGE/JEEP DEALERSHIP AND THEY CAN NOT RE ENACT THE PROBLEM. HAVE LOOKED ON FORUMS AND TALKED WITH OTHER OWNERS THIS IS NOT JUST MY ISSUE. FEAR ONE DAY I WILL BE DRIVING AND LOOSE IT. *TR

AIRBAG WARNING LIGHT REMAINS ON AT ALL TIMES AFTER STARTING VEHICLE AND THE STEERING WHEEL MOUNTED CRUISE CONTROLS DOES NOT OPERATE. *KB

SINCE AIRBAG WARNING LIGHT REMAINS ON AT ALL TIMES WHEN VEHICLE STARTS UP EVEN WHILE DRIVING, THE STEERING WHEEL HORN DOES NOT OPERATE AT ANY TIME AND THE STEERING WHEEL MOUNTED RADIO CONTROLS DOES NOT OPERATE. *TR

MY MECHANIC NOTICED TIRE WARE DEFECTIVE. HE SHOWED ME WHERE THE SIDE WALLS HAD A SLICE GOING AROUND THE OUTER TIRE TOWARD THE TREAD SIDE OF THE SIDE WALL. THE TWO FRONT TIRES (FIRESTONE AFFINITY TOURING) HAD A SIGNIFICANT SLICE, AS IF THE TIRE WOULD SPLIT AND THE TWO BACK TIRES WERE SHOWING SIGNS OF DOING THE SAME THING ONLY NOT AS BAD YET. HE RECOMMENDED I GO BACK TO PLACE OF PURCHASE AND INQUIRE ABOUT THESE TIRES BEING DEFECTIVE. THIS WAS AUGUST, 26, 2011. FIRESTONE TOOK OFF THE TWO FRONT TIRES AND SOLD ME 2 NEW TIRES (FR710) , SAYING THE BACK TWO (AFFIINITY TOURING) WEREN'T BAD ENOUGH TO USE WARRANTY. HOWEVER, IF I CAN IN THE VERY NEXT WEEK, WHICH WAS A NEW MONTH, HE COULD HELP ME WITH MY BACK TWO TIRES. MY TIME WAS LIMITED AND I DID NOT GET MY CAR IN UNTIL 2 MONTHS LATER. NOW FIRESTONE WON'T HONOR REPLACING THE BACK TIRES. THE SLICE IS STILL THERE AND MY CONCERN IS IF THE TIRES ARE DEFECTIVE, AM I SAFE DRIVING AROUND ON THEM? THE TWO FRONT WERE APPARENTLY BAD ENOUGH TO REPLACE. *TR

DRIVING VEHICLE AT APPROPRIATE HIGHWAY SPEED WHEN NOTICED WHAT APPEARED TO BE A DECREASE IN POWER AND SMELL OF SOMETHING BURNING. WAS RUNNING AIR CONDITIONER AT THE TIME THE EVENT TOOK PLACE. STOPPED VEHICLE, FOUND LARGE PLUMES OF WHITE/GRAY SMOKE COMING FROM FRONT OF ENGINE BAY. ALLOWED ENGINE TO VENTILATE AND COOL, RESTARTED VEHICLE, BUT WITH HVAC SYSTEM OFF TO PREVENT FUMES FROM ENTERING CABIN. DROVE SHORT DISTANCE HOME AND NOTIFIED LOCAL MECHANIC OF PROBLEM. WAS INFORMED BY MECHANIC THAT THIS VEHICLE WAS SUBJECT TO A/C COMPRESSOR ISSUES, AND WAS A KNOWN DEFECT OF THIS PARTICULAR VEHICLE. NEVER RECEIVED A RECALL NOTICE OR OFFER BY MANUFACTURER TO HAVE KNOWN DEFECT CORRECTED. COST TO REPAIR VEHICLE WAS OVER $1400. *JS