2002 Chrysler Town & Country Complaint Log

DRIVERS WINDOW NOT WORKING ALONG WITH RADIO, THE WINDSHIELD WIPERS WILL NOT SHUT OFF EVEN WITH KEY OUT OF IGNITION, REMOVED FUSE AND THEN THE CAR WOULD NOT START, ONCE WE HAD THE CAR JUMPED THE REAR WINDSHIELD WIPER STARTED AND WOULDN'T STOP AND THE DIALS IN THE DASHBOARD STARTING SPINNING AND CAR NEEDS TO GET A JUMP EACH TIME IT IS SHUT OFF. NO ONE CAN SEEM TO FIND THE PROBLEM WITH IT. I CALLED CHRYSLER AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE RECALLS ARE VIN SPECIFIC AND THAT ONE HAS NOT BEEN RECALLED, DESPITE THE FACT I AM READING THIS HAPPENING TO OTHERS WHO ALSO HAVE 2002 CHRYSLER TOWN & COUNTRY. *TR

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT WAS AT DRIVING VARIOUS SPEEDS THE ENGINE STALLED WITHOUT PRIOR WARNING. THE ENGINE RESTARTED AND THE CONTACT RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 8/29/11 *CN THE CONSUMER ALSO STATED THE VEHICLE HAD ELECTRICAL PROBLEMS AND THE PCM FAILED. UPDATED 10/05/11

CONTACT STATES THAT FUEL INJECTION WIRING HARNESS FAILED AT 127,800 MILES DUE TO MELTING AND DISINTEGRATION OF INSULATION INSIDE INJECTOR WIRING HARNESS. VEHICLE LOST POWER AND DRIVER WAS FORCED TO SEEK ASSISTANCE. PROPERTY DAMAGE TO VEHICLE DUE TO MISFIRING AND ENGINE OVERHEATING RESULTED IN REPAIR BILLS OVER $2,200 FOR NEW HEAD GASKET INSTALLATION, REPLACEMENT OF FUEL INJECTION WIRING HARNESS AND ECM. REPAIRS CORRECTED ELECTRICAL PROBLEMS. SEEKING RECALL ON CHRYSLER INJECTOR WIRING HARNESS AT FAULT ON MANY OF THESE VEHICLES. *TR

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE POWER STEERING FAILED WITHOUT WARNING. HE THEN PULLED OVER TO INSPECT THE VEHICLE AND DISCOVERED THAT THE TIMING CHAIN ATTACHMENT WAS FRACTURED AND HAD CAUSED THE FAILURE. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE THEY ADVISED HIM THAT A BOLT WAS NEVER ATTACHED TO THE TIMING CHAIN AND BECAUSE OF THE STRESS ON THE COMPONENT, THE TIMING CHAIN FRACTURED. THE DEALER REPAIRED THE TIMING CHAIN CASKET AND GASKETS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,600.

MY HEATER FAN ONLY COMES ON WHEN I TURN THE KNOB TO HIGH, THE SAME THING HAPPENS TO MY SISTERS TOWN AND COUNTRY THERE MUST BE A DEFECT HERE BECAUSE THE GARAGE STATED THAT THESE VEHICLES ARE KNOWN FOR THAT. IT IS WINTER AND I CANNOT AFFORD TO FIX THIS ON MY OWN,AND IF THERE IS A DEFECT CHRYSLER SHOULD REPLACE THE PART. IT GETS COLD WHEN I HAVE TO TURN THE KNOB DOWN, I HEARD THERE IS A CARD OF SOME SORT BEHIND THE GLOVE BOX. HOW EASY IS THIS PROBLEM TO FIX. ALSO MY REAR WIPER SPRING IS FAULTY IS THERE A RECALL ON THIS.

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO RESET THE VEHICLE TRIP COMPUTER, HE NOTICED AN ERROR MESSAGE WHICH CAUSED THE SPEEDOMETER TO FAIL. THE CONTACT WAS UNABLE TO DETERMINE AT WHAT SPEED HE WAS DRIVING. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FOR THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WERE 48,684. UPDATED 03/16/11 *BF UPDATED 12/14/11 *CN

POWER STEERING FAILS WHEN CAR IS BACKED UP AND TURNED TO THE LEFT. WHEN PULLING FORWARD THE POWER STEERING IS NOT FUNCTIONING. PLACING THE CAR IN NEUTRAL AND REVVING THE ENGINE SEEMS TO CORRECT THE PROBLEM. CAR HAS 147000+ MILES ON IT. *TR

TL*THE CONTACT OWNS A 2002 TOWN AND COUNTRY. THE DEALER REPLACED THE POWER LIFT GATE MODULE; HOWEVER, THE FAILURE WASN'T CORRECTED. HE TOOK THE VEHICLE BACK TO THE DEALER WHO STATED THAT THEY REPLACED THE PART SPECIFIED IN THE RECALL; THEREFORE, THEY COULD NO LONGER ASSIST HIM. THE CONTACT REPLACED THE LIFT GATE LATCH HIMSELF WHICH WAS THE SPECIFIC CAUSE FOR THE FAILURE. THE MANUFACTURER WILL NOT ASSIST THE CONTACT WITH A GOOD WILL REIMBURSEMENT, BECAUSE OF THE VEHICLE MILEAGE. THE FAILURE MILEAGE WAS 155,667 AND THE CURRENT MILEAGE WAS 155,821.

I HAVE TALKED TO SOMEONE ABOUT A COUPLE OF MONTHS AGO AT THE CHRYSLER DEALER CALL CENTER AND HAVE COMPLAINED ABOUT MY REAR TIRE LOCKING UP AND BRAKES HAS BEEN CHANGED TWICE IN ONE YEAR AND WHEN THEY LOCK UP ONLY ON THAT REAR TIRE IT STARTS TO SMOKE AND SMELL LIKE THE RUBBER IS BURNING AND MY OTHER COMPLAINT THAT STARTED YESTERDAY JULY 24,2010 I WAS RETURNING HOME AND PULLING OFF FROM WHERE I WAS PARKED AS I WAS PUSHING THE GAS FOR ACCELERATION IS WAS HESITATION LIKE IT WASN'T GETTING THE GAS. THEN AS I PROCEEDED TO CONTINUE TO ACCELERATE IT CONTINUOUSLY DONE THE SAME THING LIKE IT WAS GOING TO CUT OFF. I WAS AT THE STOP LIGHT IN A CITY AREA AND IT HAD MAJOR HESITATION AND IT WAS DANGEROUS AND VERY FRIGHTENING. JUST IMAGINE A CAR NOT GOING WHEN THE GAS IS PUSHED AND YOU GOT A BIG TRUCKER BEHIND YOU THOSE PEOPLE IN OTHER CARS DON'T KNOW WHAT IS GOING ON WITH YOU THEY ARE NOT GOING TO SLOW DOWN AND MAY CAUSE AN ACCIDENT. *TR

TOWN AND COUNTRY 2002 HAS HEADLIGHTS THAT FLICKER AND GO OFF WHILE THE MINIVAN IS MOVING. NHTSA WAS INVESTIGATING THIS IN 2005 (ASSOCIATED PRESS, 2.07.2005) AND WAS TALKING TO DAILMLERCHRYSLER ABOUT THIS. TRAVELING IN THE WINTER, AND THE EARLY EVENING THE LIGHTS WENT OFF SUDDENLY. I WAS ABLE TO FLICK THE SWITCH ON THE COLUMN AND MAKE THEM COME BACK ON. TOOK IT IN FOR SERVICE, BUT NO ERROR CODES WERE FOUND. NOW LAST WEEK, TRAVELING AT 70 MPH, THE LIGHTS WENT OFF NUMEROUS TIMES. THEY DO NOT GO OFF WHEN RAINING AND LIGHTS ARE REQUIRED DURING THE DAY; IT SEEMS TO OCCUR ONLY AT HIGH SPEEDS. THE LIGHTS HAVE THE ISSUE OF DIMMING AS NOTED IN NUMEROUS FORUMS, BUT THIS HAD NOT CAUSED THE LIGHTS TO GO OFF COMPLETELY. THIS VEHICLE IS THE ONE THAT MY 16 YEAR OLD DAUGHTER DRIVES, AND IT IS HIGHLY DANGEROUS SO NO DRIVING CAN BE DONE AFTER DARK AT PRESENT. CALLED DODGE SERVICE AND THEY SAID THEY HAD NO IDEA WHAT TO DO WITHOUT A CODE SAVED. *TR

SLIDING DOOR LOCKS FAIL TO OPERATE REMOTELY. *TR

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS BEGAN TO FLICKER INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO A DIFFERENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE FRONT CONTROL MODULE AND THE POWER MODULE WERE THE CAUSE OF THE FAILURE AND HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.

VAN STARTED RUNNING ROUGH AND SMOKING HEAVY BLUE/WHITE SMOKE OUT THE EXHAUST PIPE. THE SMOKE WAS FROM RAW UNBURNED FUEL THAT WAS POURING INTO THE ENGINE AND UNABLE TO BE BURNED OFF AT ANY RPM BELOW 3000. THE VAN WAS FINE WHEN LAST PARKED AT OUR RESIDENCE. NEXT DAY WIFE WAS GOING TO THE STORE AND VAN IMMEDIATELY HAD THE PROBLEM. COOL ENGINE, HAD BEEN SITTING OVERNIGHT. SHE DROVE ABOUT HALF A MILE THINKING THE VAN WOULD RUN SMOOTHER BEFORE SEEING AND SMELLING THE GAS AND SMOKE. SHE IMMEDIATELY RETURNED THE VAN TO THE HOUSE. I CHECKED THE DIAGNOSTIC CODE WHICH INDICATED P0201: #1 FUEL INJECTOR OPEN CIRCUIT. I AM FAIRLY HANDY WITH VEHICLE REPAIRS AND DECIDED TO TAKE THE TOP HALF OF THE INTAKE OFF TO CHECK THE #1 INJECTOR AND INSPECT THE OTHER 5 AS WELL WHILE THERE. ALL INJECTORS COIL RESISTANCE CHECKED FINE AT 12.5 OHMS, NO OPEN CIRCUIT AS INDICATED. DECIDED TO CHECK THE FUEL RAIL WIRING HARNESS FOR A SHORT CIRCUIT AND SURE ENOUGH THE #1 CYLINDER WIRING INDICATED A SHORT CIRCUIT. WITH THE METER ON THE INJECTED PLUG, WIGGLED THE HARNESS AND THE SHORT WENT AWAY. SO I REMOVED THE ENTIRE INJECTED WIRING HARNESS FOR INSPECTION, THIS INVOLVED REMOVING ALL THE FACTORY WIRE WRAP AND PROTECTIVE SLEEVE. DISCOVERED THAT ALL THE WIRES INSIDE THE HARNESS HAD ALL THE INSULATION MISSING AT ONE SECTION NEXT TO THE MAIN HARNESS CONNECTOR. THE HARNESS WAS PROTECTED AND NOT TOUCHING ANY PART OF THE ENGINE YET FAILED. I CONTACTED LOCAL CHRYSLER PARTS DEPT. AND INQUIRED ABOUT A REPLACEMENT HARNESS, RESPONSE WAS NEW HARNESS OVER $200 AND HAD TO BE ORDERED. WAS ALSO TOLD THAT THIS PARTICULAR HARNESS WHICH FITS 2001 - 2003 CHRYSLER VANS, IS ORDERED BY CHRYSLER GARAGES AT 53 UNITS A WEEK. THIS IS WHERE THE PROBLEM LIES. THIS IS A FACTORY FLAW AND NEEDS TO BE RECALLED BEFORE A FIRE STARTS OR TOXIC FUMES FROM THE EXHAUST INJURES A PASSENGER. THERE IS NO HEAT SHIELD AT THIS CONNECTORS LOCATION WHICH I BELIEVE CAUSED THE HARNESS FAILURE. I REPAIRED THE HARNESS AND ENGINE RUNS. *TR

AIR BAG LIGHT IS LIT, WAS SUPPOSEDLY FIXED BUT CAME BACK ON AND WE WERE TOLD THAT WE WOULD NEED TO PAY FOR REPAIR. IT IS A 2002 TOWN AND COUNTRY, 2001 AND 2003 WERE RECALLED FOR SAME SAFETY DEFECT. WHY IS OUR YEAR EXEMPTED, IS CHRYSLER THAT INEPT TO FIX PROBLEMS??? *TR

WHILE REMOVING A BIKE RACK FROM THE TRUNK OF MY 2002 TOWN & COUNTRY MINI VAN, MY HAND SLIPPED SHUTTING AND TRAPPING THE FINGERS ON MY RIGHT HAND IN THE DOOR JAM. SINCE MY FINGERS WERE IN THE WAY, THE TRUNK WOULDN'T SHUT SECURELY AND THEREFORE, THE TRUNK RELEASE WOULD NOT WORK. WHEN I TRIED TO OPEN THE TRUNK WITH MY LEFT HAND, IT JUST DINGED AT ME THREE TIMES AND STAYED TIGHT ON MY HAND. MY FINGERS QUICKLY BEGAN LOOSING FEELING. SEEING AS I HAD NO ADULTS AVAILABLE TO ASSIST, I STARTED TRYING TO PULL MY HAND OUT AS MY DAUGHTER CALLED 911. THE RING ON MY RIGHT HAND WAS KEEPING THE TRUNK OPENED JUST BARELY FAR ENOUGH WHERE I COULD PULL MY HAND OUT, BUT IN DOING SO I MANAGED TO SCRAPE A LARGE PORTION OF SKIN OFF ONE OF MY FINGERS AND MY KNUCKLES WERE BLEEDING. IF IT HADN'T BEEN FOR THAT RING, I AM CERTAIN I WOULD HAVE NEEDED THE PARAMEDIC' ASSISTANCE TO BREAK OPEN THE DOOR. THIS WOULD HAVE LEFT ME TRAPPED FOR AT LEAST 5 MORE MINUTES. AS IT IS, MY INDEX FINGER HAS BEEN NUMB FOR THREE DAYS. BY THE GRACE OF GOD, I ONLY SUFFERED THIS TEMPORARY NUMBNESS AND MINOR SCRATCHES. I AM DEEPLY CONCERNED FOR MY CHILDREN'S SAFETY AS IT WOULD HAVE CRUSHED THEIR LITTLE HANDS. YOU WOULD THINK A 2002 MODEL WOULD HAVE THE SAFETY FEATURE THAT WOULD DETECT AN OBSTRUCTION AND NOT CLOSE OR AT LEAST BE ABLE TO REOPEN IMMEDIATELY. VERY CONCERNING. *TR

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN & COUNTRY. WHILE DRIVING AT 55 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE TRANSMISSION WAS REPLACED. HOWEVER, 6 MILES AFTER THE REPAIR THE SAME FAILURE OCCURRED. PRIOR TO THE FAILURE, THE CONTACT HAD THE TRANSMISSION FLUSHED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 96,000.

TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE RIGHT REAR PASSENGER SIDE DOOR WAS LOCKED TIGHT AND COULD NOT BE OPENED MANUALLY OR WITH THE ELECTRONIC KEY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE DOOR LOCK FAILED IN MARCH 2010. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 107,000.

AIR BAG LIGHT IS CONSTANTLY ON. I CALLED THREE TIMES AND THEY SAID MY VEHICLE IS OUT OF WARRANTY? *TR

TL* THE CONTACT OWNS A CHRYSLER TOWN AND COUNTRY EQUIPPED WITH TOYO VERSADO TIRES, SIZE P215/65/R16. THE CONTACT WAS TRAVELING AT 70 MPH WHEN THE REAR DRIVER SIDE TIRE SUDDENLY EXPLODED WITHOUT WARNING. THE TIRE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE TREAD HAD SEPARATED FROM THE TIRE. THE DEALER REPLACED THE TIRE. THE DEALER ALSO ADVISED THAT THE FRONT DRIVER SIDE TIRE WAS EXHIBITING THE SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 15,000.

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND RUNNING WHEN SMOKE BEGAN EMITTING FROM UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS TURNED OFF AND THE CONTACT INSPECTED THE VEHICLE TO DISCOVER SMOKE BELLOWING FROM UNDER THE HOOD BUT NO FLAMES. THE FUSE BOX WAS DISCONNECTED AND THE CONTACT FOUND BURNED WIRES WITHIN THE FUSE BOX. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED IN LESS THAN ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

I WAS DRIVING ON THE HWY AND MY BRAKE ENGAGED NOT SURE IF IT WAS THE E-BRAKE OR REG BRAKE IT JERKED THE CAR FORWARD AND THE BRAKE LIGHT CAME ON AND AS FAST IT HAPPENED IT CORRECTED ITSELF AND THE LIGHT WENT OUT. I CALLED THE PLACE I BOUGHT IT AND ANSWER WAS BRING IT BACK AND I WILL REFUND YOUR MONEY, I HAVE ALREADY PAID OUT A GOOD DEAL JUST REGISTERING AND SALES TAX WHAT DO I DO. *TR

I HAVE A 2002 CHRYSLER TOWN AND COUNTRY VAN AND COME TO FIND THAT THE PASSENGER SLIDING DOOR IS UNABLE TO OPEN AT ALL. I TRIED TO DISCONNECT THE BATTERY AND OPEN IT, NOTHING WORKS, IT IS LOCKED SO TIGHT THE DOOR WILL NOT UNLOCK. *TR

AIRBAG LIGHT COMES ON AND GOES OFF CONSTINTLY

2002 CHRYSLER TOWN AND COUNTRY AIR BAG LIGHT REMAINS ON. AFRAID IT WILL DEPLOY. *TR

2002 CHRYSLER TOWN AND COUNTRY SERVICE TIRE SYSTEM SOON INDICATION KEEPS COMING ON. THEN IT SAYS "SEE OWNERS MANUAL". THERE IS LITTLE OR NO INFORMATION IN THE OWNERS MANUAL AND IT DOES SAY CONTACT THE DEALER FOR SERVICE. I CALLED THE DEALER AND TALKED WITH THE SERVICE MANAGER AND HE SAID THERE WAS NOTHING THEY COULD DO AND I SHOULD CHECK THE AIR IN THE TIRES. I HAVE DONE THIS NUMEROUS TIMES AND ALWAYS FIND THE TIRE AIR PRESSURE TO BE NORMAL. THE VEHICLE IS EQUIPPED WITH TIRE PRESSURE SENSORS AND I ALSO GET LOW PRESSURE WARNINGS IN THE SPRING AND FALL. I AM FORCED TO KEEP 35 POUNDS OF AIR PRESSURE OR MORE TO KEEP THE LOW PRESSURE WARNING FROM COMING ON. *TR

COMPONENT: ELECTRICAL SYSTEM MY COMPLAINT IS EXACTLY THE SAME AS FOLLOWING COMPLAINT. IT OCCURS EVERY TIME I DRIVE THE VEHICLE. DETAILS: 2002 CHRYSLER TOWN AND COUNTRY SERVICE TIRE SYSTEM SOON INDICATION KEEPS COMING ON. THEN IT SAYS "SEE OWNERS MANUAL". THERE IS LITTLE OR NO INFORMATION IN THE OWNERS MANUAL AND IT DOES SAY CONTACT THE DEALER FOR SERVICE. I CALLED THE DEALER AND TALKED WITH THE SERVICE MANAGER AND HE SAID THERE WAS NOTHING THEY COULD DO AND I SHOULD CHECK THE AIR IN THE TIRES. I HAVE DONE THIS NUMEROUS TIMES AND ALWAYS FIND THE TIRE AIR PRESSURE TO BE NORMAL. THE VEHICLE IS EQUIPPED WITH TIRE PRESSURE SENSORS AND I ALSO GET LOW PRESSURE WARNINGS IN THE SPRING AND FALL. I AM FORCED TO KEEP 35 POUNDS OF AIR PRESSURE OR MORE TO KEEP THE LOW PRESSURE WARNING FROM COMING ON. *TR OCCURRENCES: 1 INJURIES: 0

TL*THE CONTACT OWNS A 2002 CHRYLSER TOWN AND COUNTRY. THE TIRE SENSOR GIVES AN INACCURATE READING WHEN THE TIRES ARE NOT PROPERLY INFLATED. THE DEALER CONFIRMED THAT THE TIRE SENSOR DISPLAYS INACCURATE READINGS WHEN THE IT IS COLD OUTSIDE. THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 57,000.

2002 CHRYSLER TOWN & COUNTRY LXI FRONT TIRES WORN, RATTLING WHEN MOVING OVER AND UNEVEN SUFACE, CHECKED BALL JOINTS BADLY WORN LESS THAN 80,000 MI. LOWER BALL JOINT FAILURE. *TR

TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT INTERMITTENTLY THE REAR DRIVER SIDE DOOR OPENS. AS A CONSEQUENCE HER CHILD COULD EXIT THE VEHICLE WHILE IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIANS WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. SHE IS IN THE PROCESS OF CONTACTING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 85600. BL

I HAD THE SAME PROBLEM WITH THE ENGINE LIGHT COMING ON. I WAS ALSO TOLD THAT BATTERY ACID WAS LEAKING ON THE WIRING HARNESS THAT CAUSE THE PROBLEM. ALSO CHRYSLER WAS AWARE OF THIS PROBLEM AND DID NOT HAVE A RECALL OR LET OWNERS KNOW.. THEY JUST REDESIGNED NEWER MODEL TO CORRECT THIS PROBLEM AT THE MERCY OF THEIR DEALERS TO CHARGE THOUSANDS OF DOLLARS TO MAKE REPAIRS. *TR

AIR BAG LIGHT IS ON IN MY 2002 CHRYSLER TOWN AND COUNTRY. APPEARS THAT AIR BAG WON'T DEPLOY WITH LIGHT ON. SEE HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/2002_CHRYSLER_TOWN_AND_COUNTRY_COMMENTS_AND_COMPLAINTS_66-428-2002-1.HTML FOR LITANY OF SIMILAR COMPLAINTS. THIS IS A POTENTIAL SAFETY ISSUE AND SHOULD BE A RECALL. *TR

I HAVE A 2002 CHRYSLER TOWN AND COUNTRY (90,000 MILES). AFTER NORMAL DRIVING AND PARKING ,CAR WOULD NOT START. I FOUND OUT LATER THAT THE STARTER HAD AN INTERNAL SHORT. IT DESTROYED THE BATTERY AND MELTED THE STARTER HOUSING,CONCERNED THAT IT COULD HAVE CAUSED A MAJOR FIRE!!!.(PICTURES AVAILABLE, HAD TO RETURN CORE TO AUTO PARTS STORE). *TR

TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE STEERING WHEEL MADE NOISE WHENEVER IT WAS TURNED. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE POWER STEERING HOSE WAS TOO SHORT AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V386000. THE CURRENT MILEAGE WAS APPROXIMATELY 94,000 AND FAILURE MILEAGE WAS APPROXIMATELY 93,000.

2002 CHRYSLER TOWN & COUNTRY LXI. TURN SIGNAL INDICATOR LIGHTS INSIDE VEHICLE ARE MALFUNCTIONING, WE ARE UNAWARE IF THEY MALFUNCTION OUTSIDE, OTHER LIGHTS ARE SHORTED OUT INSIDE IN THE "DASH" AREA. THESE ARE ALL INDICATORS OF AN ELECTRICAL SHORT SOMEWHERE IN THE VEHICLE. ALSO THE POWER REAR DOOR ON THE DRIVER'S SIDE DOES NOT OPEN USING THE KEYPAD WHEN IT IS COOL OR RAINING. WE WERE TOLD BY DEALERSHIP AT THE TIME OF PURCHASE THAT IT DIDN'T OPERATE AT ALL AND NEEDED A NEW MOTOR, THAT'S WHY WE WERE "GETTING A GOOD PRICE". THE REAR POWER DOORS WILL BOTH ALSO ALMOST CLOSE ALL THE WAY, AND THEN OPEN FOR NOT REASON, I.E. NOTHING IN THE WAY AT ALL. THE REAR POWER DOORS WILL ALSO NOT CLOSE IF YOU ARE ON A VERY SLIGHT SLANT. THE LIFTGATE GIVES A HARD TIME LATCHING WHEN USING KEYPAD. THE VEHICLE WAS PURCHASED IN OCTOBER 2008 PREOWNED FROM A DEALERSHIP. THESE ISSUES CAUSE A MAJOR SAFETY THREAT. OTHERS WITH THE SAME MAKE, MODEL AND YEAR ARE HAVING SIMILAR PROBLEMS. I FEEL THAT THIS VEHICLE HAS MANY PROBLEMS AND SHOULD BE RECALLED AT LEAST FOR THE FAULTY WIRING AND ELECTRICAL SYSTEM. *TR

EXHAUST MANIFOLD LEAK BETWEEN MANIFOLD AND HEAD ON THE FRONT OF THE ENGINE. COST:$140.15. *TR

I DEVELOPED A REAR FLAT TIRE. I WAS NOT ABLE TO GET THE SPARE TIRE DOWN AS THE RELEASE MECHANISM WAS RUSTED. AS I WAS PULLING TO TRY TO FREE THE SPARE TIRE THE VEHICLE ALMOST FELL OFF THE JACK. EXCESSIVE FORCE IS NEEDED TO RELEASE THE SPARE TIRE WITH THE VEHICLE ON THE JACK. *TR

MY WIFE WAS TURNING INTO OUR DRIVEWAY AN COLLIDED WITH A SNOWMOBILE. THE DRIVER SIDE AIRBAG DEPLOYED. THERE WAS A PROBLEM WITH THE INFLATOR (SEALED OVER) AND THE AIRBAG EXPLODED PUTTING SHRAPNEL INTO HER BODY. BECAUSE OF THE LOCATION OF THE AIR BAG AND THE BODY MOST OF THE SHRAPNEL WENT INTO HER CHEST, WITH THE AIRBAG PLATE BREAKING APART STRIKING HER IN THE CHIN BREAKING HER JAW IN THREE PLACES. IF IT HADN'T BEEN FOR A GREAT AMBULANCE CREW SHE WOULD HAVE BLED TO DEATH. SHE WAS IN A TRAUMA HOSPITAL FOR 3 AND 1/2 MONTHS. SHE HAS PERMANENT MUSCLE AND NERVE DAMAGE, THE JAW IS NOT ALIGNED CORRECTLY SO HE HAS PROBLEMS EATING.

I BOUGHT THIS 2002 MINI-VAN IN JANUARY FROM MY SISTER. SHE TOOK METICULOUS CARE OF IT. SO WHEN I FOUND MY STEERING FAILING, I NEVER THOUGHT IT WAS AN ISSUE WITH THE STEERING. I THOUGHT IT WAS THE POWER STEERING. I BLEW A POWER STEERING HOSE ONE DAY AFTER WEEKS OF SMELLING SOMETHING BURNING. GOT THAT FIXED AND THEN FOUND THE STEERING COLUMN WAS STILL LOCKING UP, NOT LETTING ME TURN THE CAR, RUNNING OVER THE CURB BECAUSE I COULD NOT STEER IT. AND I CAN STILL SMELL SOMETHING OUT OF THE ORDINARY, IT ALMOST SMELLS LIKE ANTI-FREEZE. NOT SURE WHAT IT IS. IT USUALLY HAPPENED WHEN I FIRST STARTED THE CAR AND DID NOT LET IT WARM UP FOR A LONG PERIOD OF TIME. NOW IT WILL DO IT WHEN I AM DRIVING.IT HAS HAPPENED AT LEAST 10 TIMES IN THE LAST MONTH. I AM GETTING ANNOYED WITH THIS. I HAVE HAD IT TO THE GARAGE 2 TIMES NOW AND THEY CAN NOT REPLICATE WHAT HAPPENS AND NOW I FEEL LIKE THEY THINK I AM A NUT CASE BECAUSE THEY SAY, THERE IS NOTHING WRONG. WE CAN NOT FIND A PROBLEM WITH IT. I CARRY 5-6 CHILDREN IN MY CAR AT ANY GIVEN TIME AND I FIND THIS TO BE VERY DANGEROUS. *TR

PLANETARIES DESTROYED IN TRANSMISSION AND REQUIRED REPLACEMENT REPLACED TRANSMISSION ASSEMBLY WITH REMANUFACTURED UNIT TOTAL COST: $2582.70 LEFT US STRANDED APPROXIMATELY FORTY MILES FROM HOME. *TR

VEHICLE RAN POORLY AT TIMES AND OCCASIONALLY STUMBLED OR STALLED. SOMETIMES WE WOULD BE PARTLY IN A BUSY INTERSECTION. PERFORM DIAGNOSTICS AND INSPECTION, REMOVE EXHAUST FOR INSPECTION OF HARNESS AND REPAIR DAMAGED WIRING AND INSTALL PROTECTIVE HEAT WRAP. COST: $268.93 COULD HAVE BEEN VERY DANGEROUS IN TRAFFIC. *TR

2002 CHRYSLER TOWN&COUNTRY - 45,000 MILE. WHILE TRAVELING, SUDDENLY HEATER BEGAN BLOWING COLD AIR AND WITHIN 1 MINUTE CAR WENT FROM NORMAL TEMPERATURE RANGE TO EXTREME OVERHEAT AND ALARMS. STRANDED IN THE MIDDLE OF NOWHERE HAD TO HAVE CAR TOWED OVER 30 MILES TO NEAREST SERVICE STATION. TOLD REAR HEATER LINE RUSTED THROUGH AND DUMPED ALL OF THE ENGINE COOLANT. ALSO TOLD THIS IS A COMMON PROBLEM IN MICHIGAN (THIS SERVICE STATION HAS REPLACED AT LEAST 3 OF THESE SINCE SPRING OF THIS YEAR) APPARENTLY CHRYSLER HAS RECOGNIZED THIS PROBLEM AND REPLACEMENT PART ($255) HAS BEEN REDESIGNED AND IS NOW ALUMINUM RATHER THAN STEEL. LUCKILY, NO ENGINE DAMAGE FOUND AFTER FAILURE WAS REPAIRED. *TR

TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE VEHICLE HAS UNIROYAL TIGER PAW TIRES. THE TIRES WERE PURCHASED ON AUGUST 18, 2008. ON AUGUST 21, 2008, WHILE DRIVING 70 MPH, THE REAR DRIVER'S SIDE TIRE BLEW OUT. THE TIRES HAD LESS THAN 100 MILES. THE MANUFACTURER ACCUSED THE CONTACT OF RUNNING OVER SOMETHING IN THE ROAD. THE TIRE WAS RIPPED APART ON THE HIGHWAY. THE DOT NUMBER, TIRE SIZE, AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 10/07/08. *LJ UPDATED 10/10/08.*JB

AIR BAG WARNING LIGHT BEGAN TO LIGHT (INTERMITTENTLY) AT APPROX 58,500 MILES FOR NO APPARENT REASON. PROGRESSIVELY BECAME MORE FREQUENT, AND WOULD REMAIN LIT FOR LONG PERIODS OF TIME / MILES. THE FEW TIMES THE WARNING LIGHT WOULD CEASE, I WAS ABLE TO TRIGGER THE ERROR BY WIGGLING THE STEERING WHEEL LEFT AND RIGHT SEVERAL TIMES. SUSPECTED THE 'CLOCK SPRING' CABLE IN STEERING COLUMN, SINCE THE PROBLEM SOUNDED VERY SIMILAR TO RECALL 04V480000 (WHICH COVERS 1998-2000 TOWN & COUNTRY MINIVANS). BECAME CONCERNED WHEN I FOUND OUT THAT AIR BAGS WOULD LIKELY NOT DEPLOY IF THE WARNING LIGHT WAS LIT DURING AN ACCIDENT. REQUESTED DEALER INSPECT AND ADVISE. I ALSO POINTED OUT THE EARLIER RECALL ON 1998-2000 MODELS. DEALER INDICATED A $100 DIAGNOSTIC CHARGE WOULD BE BILLED TO ME. I SPOKE TO CHRYSLER CUSTOMER SERVICE ON 21-JULY 2008 WHO INDICATED NO RECALL WAS IN EFFECT FOR 2002 T & C'S, AND I WOULD HAVE TO PAY FOR THE REPAIR. CUSTOMER SERVICE INDICATED I MIGHT GET REIMBURSED IF A RECALL WAS EVER ORDERED. END RESULT: DEALER TECHNICIAN DETERMINED THE 'CLOCK SPRING' WITHIN THE STEERING COLUMN WAS INDEED FAULTY AND SO I PAID THE DEALER $244.41 TO REPLACE THE 'CLOCK SPRING'. AIR BAG LAMP NOW ONLY LIGHTS DURING THE TEST PHASE / INITIAL START-UP AND QUICKLY GOES OUT (AS IT SHOULD). PLEASE NOTE: IN CONTRAST TO EARLIER REPORTS OF 'CLOCK SPRING' FAILURE / DEFECT, I DID NOT HAVE ANY CONCURRENT PROBLEM WITH THE CRUISE CONTROL OR HORN WITHIN THE STEERING WHEEL. THESE WORKED FINE BEFORE AND AFTER REPAIR. *TR

SEVERAL TIMES WHEN TRYING TO START THE VEHICLE THE KEY HAS REFUSED TO TURN. AFTER SEVERAL MINUTES OF BANGING ON THE STEERING WHEEL AND PULLING OUT THE KEY AND RE-INSERTING IT FINALLY TURNS. HAS HAPPENED ON SEVERAL OCCASIONS. STARTED AROUND 65,000 MILES NOW HAS 73,000 MILES. *TR

HEADLIGHTS AND INTERIOR LIGHTS FLICKER. *TR

ON JUNE 28, 2008 WE PURCHASED A 2002 CHRYSLER TOWN & COUNTRY VAN FROM A LOCAL DEALER. WHEN I TEST DROVE IT I NOTICED A CHIP IN THE WINDSHIELD, FRONT HEADLIGHT FOGGED UP FROM MOISTURE INSIDE IT AND THE AIRBAG LIGHT STAYED ON CONTINUOUSLY. I POINTED THIS OUT TO THE SALESPERSON WHO STATED SHE WOULD MAKE SURE THESE THINGS WERE FIXED AS THEY INTERFERED WITH THE SAFETY OF THE VEHICLE. WHEN I TOOK DELIVERY OF THE VEHICLE ALL THINGS SEEMED TO BE ALRIGHT AND THEN AFTER A FEW MILES THE AIRBAG LIGHT AGAIN ILLUMINATED AND STAYED THAT WAY. I TOOK THE VAN BACK IN AND TOLD THE SALES MANAGER ABOUT THE LIGHT. AT FIRST HE REFUSED TO FIX IT FOR FREE. EVENTUALLY HE STATED THAT THEY WOULD FIX IT IF WE PAID $100 TOWARDS THE REPAIR. I DECIDED TO ACCEPT THIS OFFER. WHEN I RETURNED TO PICK UP THE VAN ALL SEEMED WELL BUT AFTER A FEW MILES OF DRIVING THE LIGHT AGAIN CAME ON AND STAYED ON. THINKING THAT THERE WAS NOTHING FURTHER WE COULD DO, WE DROVE IT THAT WAY. WE STILL OWN THE VAN AND ONLY RECENTLY I WAS TOLD THAT AS LONG AS THAT LIGHT WAS ON THE AIRBAGS WOULD NOT DEPLOY. WE ARE NOW WANTING TO SELL THE VAN BUT CAN'T DUE TO THIS SAFETY PROBLEM. I ALSO ONLY LEARNED RECENTLY THAT A DEALER CAN NOT LEGALLY SELL A VEHICLE WHILE THE AIRBAG LIGHT WAS ON LIKE THAT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY TOWN AND COUNTRY HAS BEEN A LEMON FROM DAY ONE. IT HAS HAD A NUMBER OF STEERING PROBLEMS( IS NOW UNDRIVABLE AS IT IS LEAKING AND HEAT SHIELD IS DOWN) DEALER CLAIMS NO RECALL. IT HAS BEEN RUSTING SINCE BEFORE 30,000MILES. IT NOW HAS HOLES IN IT AND UNDERCARRIAGE RUSTED OUT. CHRYSLER HAS DONE NOTHING FOR ME. POWER WINDOW MECHANISMS/MOTORS WERE INOPERATIONAL A YEAR AGO-AT THE SAME TIME. IT SHAKES. I AM AFRAID TO DRIVE IT. PAID PLENTY. HAS 68,000M.

TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHENEVER THE CONTACT ATTEMPTS TO START THE VEHICLE, IT WILL REMAIN RUNNING FOR A VERY SHORT TIME BEFORE SHUTTING OFF. THE CONTACT HAS TO TURN THE VEHICLE ON AND OFF THREE TIMES BEFORE IT WILL COMPLETELY STOP WORKING. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE, WHICH OCCURS ONCE EVERY THREE DAYS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 85,000.

TRANSMISSION ISSUES SINCE WE BOUGHT IT. LAST ISSUE CURRENTLY HAS NOT BEEN RESOLVED. *TR

TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SHE HAS EXPERIENCED SEVERAL FAILURES WITH THE IGNITION KEY SHAFT. WHILE ATTEMPTING TO START THE VEHICLE, SHE COULD INSERT THE KEY INTO THE IGNITION, BUT IT REMAINED LOCKED. THIS FAILURE HAS OCCURRED SEVERAL TIMES TO THE POINT THAT IT COULD TAKE UP TO 15 MINUTES TO GET THE KEY TO TURN. THE CONTACT WOULD BANG ON THE KEY AND PULL THE STEERING WHEEL BACK AND FORTH TO GET THE KEY TO TURN IN THE IGNITION. THE FAILURE HAS PROGRESSIVELY WORSENED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 63,000.UPDATE 09/10/08 *CW UPDATED 09/10/8. *JB