There are 14 owner-reported visibility & wipers complaints for the 2002 Chrysler Town & Countryin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
WHILE TRAVELING NORTH BOUND ON M-24, (TELEGRAPH RD.), MY LEFT REAR QUARTER PANEL WINDOW EXPLODED. THE TEMP. AT THE TIME WAS APROX. 65 DEG.S ROAD CONDITION WAS SMOOTH. THE WINDOW WAS OPEN AT THE TIME OF THE EXPLOSION. AFTER CHECKING THE INTERNET CONCERNING THIS PROBLEM, IT DID NOT TAKE LONG TO FIND HUNDREDS OF PEOPLE WHO EXPERIENCED THE EXACT SAME THING. ALL OF THESE INCIDENTS INVOLVED ALL YEARS FROM 2001 TO 2012. WHY HASN'T ANYTHING BEEN DONE ABOUT THIS PROBLEM? *TR
TL* - THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE VEHICLETL* - THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE VEHICLE'S CURRENT MILEAGE IS 71,000. WHEN THE FRONT DEFROSTER IS ON AND THE CONTACT USES THE RIGHT TURN SIGNAL, THE LEFT SIGNAL FLASH COMES ON AND WHEN SHE USES THE LEFT TURN SIGNAL IT WORKS OCCASIONALLY. THIS FAILURE HAS BEEN OCCURRING FOR SEVERAL MONTHS. *JB
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH IN HEAVY RAIN, THE WINDSHIELD WIPERS LOCKED UP IN THE MIDDLE OF THE WINDSHIELD AND STOPPED WORKING. THE CONTACT WAS ABLE TO PULL OVER AND MANAGED TO UNLOCK THE WIPERS. AFTER UNLOCKING THE WIPERS, THE ONLY WIPER WORKING WAS THE PASSENGER SIDE. THE CONTACT WAS ABLE TO DRIVE OUT OF THE RAIN. THE DEALERSHIP WAS CONTACTED. THE DRIVER SIDE WIPER WAS STRIPPEED AND HAD TO BE REPLACED. UPDATED 11/21/06. *JB
THE POWER WINDOWS IN THE CHRYSLER MINI VANS, ARE VERY BAD, THEY GO BAD VERY OFTEN. THE POWER WINDOW MOTOR GOES OUT VERY OFTEN. LEAVING THE WINDOW EITHER UP OR DOWN. OR WILL NOT WORK AT ALL . CHEAP DESIGN. *NM
FRONT DRIVER SIDE WINDOW ON 2002 CHRYSLER TOWN AND COUNTRY STOP ROLLING UP. I REVIEWED OWNER COMMENTS FROM A WEBSITE ON HOW TO GET THE WINDOW TO ROLL UP, WHICH WAS BY SLAMMING THE DOOR WHILE HOLDING THE BUTTON IN THE UP POSITION. NEED TO DO IT NUMEROUS TIMES TO GET IT TO ROLL UP. THIS WEBSITE HTTP://WWW.AUTOSITE.COM/CONTENT/RESEARCH/FORUMS/INDEX.CFM/ACTION/POSTS/FID/1650 HAD NUMEROUS COMPLAINTS ON THE SAME ISSUE AS I HAD CONCERNING THIS WINDOW MECHANISM. *NM
WHILE DRIVING LEFT REAR QUARTER PANEL WINDOW EXPLODED OUT OF THE FRAME WITHOUT INCIDENT. THERE WERE 5 PASSENGERS IN THE VEHICLE AT THE TIME OF INCIDENT. *AK *TT
DRIVER AND PASSENGER POWER WINDOW MOTOR FAILURES. THEY WORKED OFF AND ON SEVERAL MONTHS BEFORE THE ACTUAL COMPLETE FAILURE. OFTEN NOT ROLLING UP IN THE RAIN, EXTREME HEAT, AND HIGH OZONE DAYS CREATING HEATH DANGERS AND MAJOR DRIVING DISTRACTIONS TO CHILDREN AND ADULT PASSENGERS. CHRYSLER NEEDS TO RECALL THESE WINDOW MOTORS. THERE ARE SEVERAL WEBSITES WITH HUNDREDS OF OWNERS COMPLAINING OF THE SAME PROBLEM. IT IS BAD BUSINESS FOR CHRYSLER TO CONTINUE TO LIE AND COVER THIS UP. THE REPLACEMENT PARTS ARE EXTREMELY OVER PRICED CONSIDERING THE OBVIOUS DEFECT. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THIS AND OTHER DEFECTS THAT SEEM TO BE OVERWHELMING THE MAJORITY OF TOWN AND COUNTRY OWNERS. *NM
WHILE DRIVING AT 60 MPH THE PASSENGER SIDE REAR VENT WINDOW SEPARATED FROM THE VEHICLE, BREAKING OFF FROM THE FRONT BOLTS AND THE MOTOR ARM. THE WINDOW WAS NOT VENTED AT THE TIME OF THE SEPARATION. THE FULL WINDOW LANDED ON ANOTHER VEHICLE'S WINDSHIELD, SHATTERED, AND IMPACTED A THIRD VEHICLE. THE LOCAL DEALER WOULD NOT INTERVENE AS THE VAN HAD 44,000 MILES ON IT, OVER THE 36,000 MILE WARRANTY. THE POLICE WERE CALLED BUT A REPORT WAS NOT FILED AS THERE WERE NO INJURIES. COSTS FOR REPAIR INCLUDED $640 TO MY VEHICLE, $1800 TO THE SECOND VEHICLE, AND UNKNOWN TO THE THIRD.*AK
WHILE DRIVING OUR BACK WINDOW JUST EXPLODED. IT'S A 2002 CHRYSLER TOWN AND COUNTRY EX TOURING EDITION. WE IMMEDIATELY STOPPED THE VEHICLE AND THERE WAS NO EVIDENCE OF ANYTHING HITTING THE WINDOW AND THE WINDOW WAS BOWED OUT. WE DID FILE A POLICE REPORT WITH THE COLUMBUS POLICE DEPARTMENT.WE CALLED RICART CHRYSLER, WHERE WE PURCHASED THE VEHICLE, AND WAS TOLD THE WARRANTY ONLY COVERS 12 MONTHS AND WAS TOLD IT WAS PROBABLY HEAT BUILD UP (IT WAS 57 DEGREES THAT DAY) OR A STRESS FRACTURE. WHICH I WOULD ASSUME TO BE A DEFECT AS WE DID NOTHING TO CAUSE THE WINDOW TO EXPLODE.*AK
WINDSHIELD WASHER SPRAY NOZZLES FROZE DURING LOW TEMPERATURE CONDITIONS CAUSING SERIOUS VISIBILITY PROBLEMS ON HIGHWAY DUE TO SALT SPRAY. EXTRA HEAVY DUTY 'RED' SOLUTION HAD BEEN USED, SUPPOSED TO BE GOOD FOR -30 DEGREES F. IT APPEARS THAT THE POSITION OF THE SPRAY NOZZLES, AND PERHAPS THE POSITION OF THE RESERVOIR TANK DO NO BENEFIT FROM THE HEAT OF THE ENGINE OR DEFROSTERS.
RIGHT FRONT PASSENGER SIDE WINDOW EXPLODED INTO VEHICLE WITHOUT WINDOW BEING HIT.CONTACTED DEALER.*AK *SLC
CONSUMER WAS IN MOTION WHEN A LOUD EXPLOSION WAS HEARD AND REALIZED THE PASSENGER SIDE SLIDER WINDOW HAD JUST SHATTERED AND THE VEHICLE WAS FULL OF GLASS. CONSUMER HOPES THE CHRYSLER CORPORATION WILL REIMBURSE FOR MONIES PAID FOR REPAIRS. *JG
CONSUMER FOUND THAT PASSENGER'S SIDE WINDOW DID NOT ROLL DOWN WHEN DEPRESSING WINDOW BUTTON. DEALERSHIP SERVICED VEHICLE, AND NOTICED MOTOR NEEDED REPLACEMENT.*AK
THE REAR HATCH DOOR WINDOW SHATTERED INTO PIECES, CAUSE UNKNOWN. THIS HAS OCCURRED ONCE BEFORE AND HAPPENED AGAIN WITHIN A TWO WEEK REPAIR. PH
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026