2009 Chrysler Town & Country Complaint Log

WHEN CHANGING BRAKE PADS OUT ALL THE TREADS ON THE CV JOINT END FELL OFF IN MY HAND THIS VEHICLE IS ONLY 5 YEARS OLD AND THE METAL IS DISINTEGRATING ALSO THE ENGINE BURNS ALMOST 3 QUARTS BETWEEN EVERY OIL CHANGE .FROM WHAT I SEE ON THE INTERNET ALL OF THE CHRYSLERS 3.8 ENGINES DO THIS .THIS IS NOT RIGHT ! *TR

ON 7/11/14 AT APPROXIMATELY 7:00 PM MY DAUGHTER WAS DRIVING MY MINIVAN TO THE STORE. WE WERE UP NORTH NEAR GLADWIN, MI FOR A LONG WEEKEND. WHEN SHE RETURNED SHE REPORTED THE "CAR HAD JUST STOPPED RUNNING". I ASKED HER DID IT STALL OR HAVE AN ENGINE PROBLEM? SHE REPLIED NO IT JUST SHUT OFF AND WAS DIFFICULT TO STEER. THE NEXT DAY, 7/12, THE SAME THING HAPPENED. LUCKILY BOTH TIMES THE VEHICLE WAS ON A COUNTRY ROAD WITH NO ONE ELSE AROUND. THE FOLLOWING DAY, 7/13, WE NEEDED TO RETURN HOME. I WAS VERY NERVOUS ABOUT DRIVING THE VEHICLE BUT NEEDED TO GET IT HOME. WE DROVE APPROX. 120 MILES, MOSTLY FREEWAY, AND TWICE IT AGAIN SHUT OFF WITH NO WARNING. VERY SCARY AND LUCKILY I WAS ABLE TO PULL ONTO THE FREEWAY SHOULDER BOTH TIMES WITH NO CRASH/INJURIES. UNFORTUNATELY I HAVE BEEN ON THE PHONE WITH CHRYSLER AND THEY ARE UNWILLING TO RESOLVE THE ISSUE. THEY ARE TELLING ME THE RECALL ISN'T "READY" YET AND I WILL HAVE TO HAVE THE VEHICLE REPAIRED AT MY EXPENSE. *TR

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JULY 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PART COULD BE PROVIDED. THE FAILURE MILEAGE WAS 71,000. UPDATED 03/17/15*LJ UPDATED 03/23/15.*JB CONTACT REQUEST COPY . UPDATED 03/31/15*LJ

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 63,000.

THE VEHICLE'S FRONT PASSENGER SIDE WINDOW STOPPED WORKING. ON OCCASION, THE DOORS WOULD LOCK, WITHOUT ME DEPRESSING THE LOCK BUTTON. AFTER GETTING IN VEHICLE, I ATTEMPT TO LOCK THE DOORS BY PUSHING THE LOCK BUTTON, WHICH DOES NOT WORK, UNLESS I START DRIVING OR PUSH THE LOCK BUTTON ON THE FOB.ON OCCASION, THE FOB WILL NOT UNLOCK THE VEHICLE, WOULD HAVE TO MANUALLY TAKE KEY OUT TO UNLOCK (WHICH IS UNSAFE IF YOU NEED TO GET INTO YOUR VEHICLE AS SOON AS POSSIBLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO DO THE REPAIRS. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER EXPLAINED THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPERIENCED THE FAILURE LISTED IN THE RECALL WITH THE VEHICLE TURNED OFF AFTER DRIVING OVER A POTHOLE OR BUMP. THE FAILURE MILEAGE WAS 70,000. PARTS DISTRIBUTION DISCONNECT.

RECALL: L25/NHTSA 14V-373 THIS RECALL CONCERNS THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK). CHRYSLER CONTINUES TO STATE THE THE PART REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION IS CURRENTLY NOT AVAILABLE. IT HAS BEEN ALMOST A YEAR SINCE OWNERS WERE NOTIFIED OF THIS DEFECT. I HAVE NOT BEEN NOTIFIED SINCE THE INITIAL MAILING ABOUT THIS SAFETY RECALL.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN UPDATED 9/20/2017*CN

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER REPEATED ATTEMPTS. THE FAILURE RECURRED TWICE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 69,200.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. UPDATED 04/10/15*LJ THE CONSUMER STATED WHILE DRIVING AT 35 MPH THE ENGINE SHUT DOWN IN TRAFFIC. THE POWER STEERING WENT OUT AS WELL. THE FAILURE RECURRED AT 65 MPH ON MARCH 5, 2015. ON 3/5/15 THE REPLACEMENT PART WAS STILL UNAVAILABLE. UPDATED 11/12/2015*JS

THE BRAKES AND BRAKE DISKS OF OUR 09 TOWN & COUNTRY NEED TO BE REPLACED EVERY 10K. THE DEALER KNOWS ABOUT THIS ISSUE, CHRYSLER HAS ISSUED A REPLACEMENT ONCE AND THE OTHER TIMES WE HAD TO ARGUE WITH THEM TO GET IT REPLACED FOR FREE (BOTH FRONT AND BACK, BRAKE PADS AND DISKS). WE ARE NOW AT 48K AND REPLACING THE BRAKES FOR THE 4TH TIME. WE HAVE A OTHER CAR (YUKON XL WITH 86K AND IT NEVER HAD ANY DISKS REPLACED). THE PEOPLE AT THE DEALER FEEL BAD FOR US AND SAY THEY SEE THIS A LOT BUT THERE IS NOTHING THEY CAN DO. I CONTACTED CHRYSLER BUT THEY ARE NOT WILLING TO FIX IT, ONLY TO REPLACE IT FOR FREE ONE MORE TIME. THERE ARE A LOT OF REPORTS ABOUT THIS ON THE WEB, AND THIS REALLY WARRANTS A RECALL ON THE BRAKES AND FIX IT FOR REAL. THE BRAKES OVERHEAD AND THIS WARPS THE DISKS. THIS CAN BECOME VERY DANGEROUS IF NOT REPLACED RIGHT AWAY. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/09/15*LJ UPDATED 1/20/2016*JS VEHICLE DETAILS UPDATED 4/13/18*JB CONSUMER STATED AS OF 10/29/15 THE DEALER HAS STILL NOT MADE REPAIRS. UPDATED 10/11/18*JB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CHRYSLER NOTIFIED ME OF A RECALL (RECALL L25) IN SUMMER OF 2014. THE DEFECT CAUSES MY VEHICLE TO SHUT-OFF, SOMETIMES AT HIGH SPEEDS. IT ALSO CAUSES ELECTRICAL MALFUNCTIONS ON THINGS SUCH AS THE AIR BAGS, RADIO, THE TRIP-TRONIC MANUAL SHIFTING SYSTEM. IT HAS BEEN 9 MONTHS, AND CHRYSLER HAS MAINTAINED THIS ENTIRE TIME THAT PARTS ARE NOT AVAILABLE TO REPAIR THIS PROBLEM. I THINK THIS IS AN UNACCEPTABLE AMOUNT OF TIME FOR A FACTORY DEFECT TO NOT BE CORRECTED. IT IS DANGEROUS FOR ME AND MY FAMILY TO DRIVE IN A VEHICLE THAT SUDDENLY TURNS OFF ON THE HIGHWAY, THAT CHANGES FROM AN AUTOMATIC TRANSMISSION TO A MANUAL SHIFTING VEHICLE BY ITSELF, AND WHOSE AIRBAGS TURN OFF, AND MAY NOT DEPLOY SHOULD AN ACCIDENT OCCUR. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2009 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS WITH VEHICLE. *TGW THE CONSUMER EXPERIENCED ONGOING PROBLEMS WITH THE RADIO/DVD/ THE CONSUMER MADE SEVERAL TRIPS TO THE DEALER, WHERE THEY SUGGESTED A NEW BATTERY. HOWEVER, THE NEW BATTERY DID NOT RECTIFY THE PROBLEM. ALSO, THE DRIVER SIDE WINDOW, AS WELL AS THE IGNITION WOULD STICK AT TIMES. THE DEALER LUBRICATED THE WINDOW. HOWEVER, THE PROBLEM CONTINUED.*JB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAG, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/21/15*CN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE VEHICLE HAS STALLED UNDER THE FOLLOWING CONDITIONS: ENGINE WARM DRIVING ON BUMPY ROAD LESS THAN 25 MPH (THIS IS HOW THE STALLS BEGAN), NOW - ENGINE COLD OR WARM VEHICLE IN DECELERATION MODE - MANY DIFFERENT SPEEDS FROM 25 TO 60 MPH. I CAN 'FEEL' A SLIGHT LOSS OF POWER IN THE VEHICLE WHEN STALLING IS PRONE TO HAPPEN, I CAN ALMOST ANTICIPATE IT NOW AND DRIVE TWO-FOOTED TO KEEP IT FROM HAPPENING. STALLING HAS OCCURRED OVER 30 TIMES IN THE LAST SIX MONTHS. THERE ARE NO MIL CODES IN THE SYSTEM. ACCORDING TO CHRYSLER HOTLINE - THE VEHICLE IS NOT PART OF THE IGNITION SWITCH RECALL FOR 2009. NO REPAIRS HAVE BEEN MADE. NOT TAKEN TO THE DEALER BECAUSE IT SEEMS IMPOSSIBLE TO DUPLICATE AND THOUGHT THAT WOULD BE A WASTE OF TIME. *JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE HAD RESTARTED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE CONTACT RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY STATED THAT THEY WERE ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

I HAVE HAD (3) R03 (WIRELESS IGNITION NODE) MODULE RECALLS AND NO DEALER HAS BEEN ABLE TO FIX IT. I HAVE BEEN TO 3 CHRYSLER DEALERS IN THE PAST 2 YEARS ABOUT THIS PROBLEM AND THEY ALL SAY THEY DO NOT HAVE ANY PARTS AVAILABLE AND NO FIX IS IN SITE. SO, WHAT DOES THIS MEAN AND HOW DO I GET MY CAR FIXED? I JUST RECEIVED ANOTHER RECALL ON THIS SAME PROBLEM.

I HAVE RECEIVED A RECALL FROM CHHRYSLER WITH REGARDS TO THE FOBIK IGNITION SYSTEM. THIS IS NOW 3 MONTHS OLD, BUT DESPITE REPEATED ATTEMPTS ON MY PART TO HAVE THIS SERVICED, THE DEALER KEEPS TELLING ME THAT THEY HAVE NO PARTS, AN HAVE NO IDEA WHEN THEY WILL BE AVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THREE OF THE FOUR WHEEL BEARINGS FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THREE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 55,417.

WHILE DRIVING THE IGNITION SWITCH TURNED TO ACCESSORY STOPPING THE ENGINE. I PULLED TO THE SIDE OF THE ROAD, STOPPED AND RESTARTED. IT HAPPENED AGAIN A MONTH LATER ON THE FREEWAY. TRIED TO RESTART ENGINE WHILE DRIVING - DID NOT RESTART UNTIL I MOVED SHIFT LEVER TO NEUTRAL. ON 7/8/14 I TOOK THE CAR TO THE DEALER AND THE SERVICE REPRESENTATIVE SAID "I WAS ABLE TO GET IT TO DO IT". I CONTACTED CHRYSLER TWICE THAT DAY ([XXX] AND ANOTHER) BUT THEY REFUSED TO PAY BECAUSE NOT RECALLED YET! I PAID $588.89 FOR REPAIR OUT OF POCKET RATHER THAN CHANCE A FAILURE ON WINDING MOUNTAIN ROADS. TWO ADDITIONAL POINTS: 1. FOR SIX MONTHS THE KEY WOULD SPRING BACK TO ACCESSORY WHEN STARTING. PRECURSOR OF PROBLEM. 2. THEY KNOW OF THE PROBLEM ON THE 2009 T & C AS REPORTED BY [XXX] IN DETROIT FREE PRESS (ABOUT 7/1/14). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CHRYSLER REFUSES TO PAY FOR 2009 TOWN & COUNTRY IGNITION SWITCH REPAIR: SINCE THE SUMMER OF 2013 THE KEY WOULD OCCASIONALLY SPRING BACK TO ACCESSORY WHEN STARTING THE CAR. IN THE SPRING OF 2014 THERE WERE TWO OCCASIONS WHEN THE SWITCH TURNED TO ACCESSORY - STALLING THE ENGINE - WHILE DRIVING. I CONTACTED CHRYSLER ([XXX]) ON 7/18/14 AND WAS TOLD THAT MY VIN NUMBER WAS NOT AMONG THOSE RECALLED - BUT IF I HAD IT REPAIRED CHRYSLER WOULD REIMBURSE ME IF/WHEN MY VEHICLE WAS RECALLED. AFTER RECEIVING THE RECALL NOTICE AND FILING THE REQUESTED DOCUMENTATION [XXX] (FROM CHRYSLER) FOR SOME UNINTELLIGIBLE REASON COULD NOT REIMBURSEMENT AT THIS TIME. ON 7/30/14 [XXX] SAID THAT CHRYSLER COULD NOT PAY FOR PREVIOUS REPAIRS UNTIL PARTS (DETENT RINGS?) AVAILABLE FOR THE REPAIRS. ON 10/10/14 [XXX] ([XXX]) SAID THAT I WILL RECEIVE A SECOND LETTER WHEN PARTS ARE AVAILABLE AND REIMBURSEMENTS DECISIONS WILL BE DECIDED THEN. REIMBURSEMENT SUPERVISOR MATT SAID REPAIR PROCEDURE IS UNKNOWN AT PRESENT (SEEMS UNLIKELY TO ME SINCE OTHER YEARS RECALLED LONG BEFORE 2009), SO NO REIMBURSEMENT UNTIL REPAIR TECHNIQUE KNOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10 MPH ON A BUMPY ROAD, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000

THE VEHICLE DASH LIGHTS AND GAUGES WILL ALL FLASH AND START BEEPING WHILE THE WIPERS CONTINUOUSLY GO ON AND OFF WITH NO CONTROL. THIS ONLY HAPPENED WHILE VEHICLE WAS IN PARK AND EITHER THE DRIVER SIDE DOOR WAS OPEN BUT RECENTLY STARTED DOING THIS WHILE DRIVING. WE TOOK THE VAN IN TO THE DEALERSHIP ON 6/27 FOR THE IGNITION SWITCH RECALL AND NOW THE VEHICLE CONSTANTLY DOES THIS WHILE DRIVING. THE DEALER WAS NOT ABLE TO COMPLETE TROUBLESHOOTING DUE TO TIME RESTRICTIONS. I HAVE SEEN MANY PEOPLE ONLINE COMPLAINING OF THIS SAME ISSUE AND SOME SAYING THEIR VEHICLE WILL EVEN SHUT OFF FROM TIME TO TIME WHILE DRIVING AND I AM WONDERING WHY IS THIS NOT BEING RECALLED?

THE CAR WILL NOT START. IT WAS TOWED TO THE DEALER 2 TIMES FROM 2014 TO APRIL 2015. ONCE THEY REPLACED THE BATTERY AND CABLES. IT WAS FINE FOR 6 MONTHS. THE SECOND TIME THEY TOLD ME THAT I WOULD NEED TO SPEND $1800 TO REPLACE THE WIN MODULE & THE 2 KEY FOBS. I REFUSED. I THEN WENT TO THE CAR & IT STARTED RIGHT AWAY. I CALLED CHRYSLER CUSTOMER SERVICE WHO TOLD ME THAT THE RECALL PART WAS NOT AVAILABLE. 4 WEEKS LATER THE CAR WILL NOT START AGAIN. I HAVE ONLY THE KEY FOB-NO RING WITH OTHER KEYS ETC. I HAVE A VAN THAT DOES NOT WORK, IS UNRELIABLE AND NOW WILL NOT START AT ALL. HOW AM I SUPPOSED TO GET TO WORK? BY TOW TRUCK?

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL LETTER WAS RECEIVED IN 2014. THE DEALER WAS IMMEDIATELY CONTACTED AND ADVISED THAT THE PARTS WERE NOT AVAILABLE BUT STATED THAT THEY WOULD CONTACT HER WHEN THE PARTS BECAME AVAILABLE. THE CONTACT WAS NEVER CALLED AND ONE YEAR LATER, THE CONTACT RECEIVED A SECOND NOTIFICATION FOR THE SAME RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL NOTICE REPLACEMENT PARTS AND OTHER VEHICLE ISSUES. *SMD THE CONSUMER ALSO STATED THE BRAKE NEEDED TO BE REPLACED, THE DOME LIGHT STAYED ON AND THE LOW WASHER FLUID LIGHT ILLUMINATED. *JB