2010 Chrysler Town & Country Complaint Log

TL* THE CONTACT OWNS 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE MODULE KIT NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,327...UPDATED 09-24-14 *BF THE CONSUMER STATED THE RADIO AND AC STOPPED WORKING. UPDATED 10/02/14 UPDATED 10/07/14

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE PARKED, THE VEHICLE WOULD TAKE UP TO FORTY MINUTES TO START. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. WHILE DRIVING 70 MPH, THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIND MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 59,766. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/08/16*LJ UPDATED 04/13/16.*JB

VEHICLE HAS BEEN SHUTTING OFF WHILE DRIVING DOWN THE HIGHWAY. PRIOR TO THIS IT HAS BEEN TURNING OFF BY ITSELF WHEN STARTING IT IN THE DRIVEWAY TO WARM UP. THIS ALL STARTED ABOUT 4 MONTHS AGO. THIS IS DANGEROUS ESPECIALLY WHEN YOU HAVE YOUNG CHILDREN ALSO. LOOKING AT THE RECALL IT IS ONLY FOR THE CANADA VEHICLES. THIS SHOULD'NT BE THE CASE IF THERE IS THE SAME VEHICLE DOING THE SAME THING AND FALLS INTO THE CRITERIA OF THE RECALL. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V139000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. UPDATED 2/11/14*CN

TRAVELING EAST BOUND ON I-24 ABOUT 20 MILES WEST OF CHATTANOOGA WHILE IN THE STATE OF GEORGIA I REAR ENDED A CAR THAT HAD STOPPED FOR A LINE OF CARS IN FRONT OF HIM. THE FRONT OF MY CAR WAS BADLY DAMAGES WITH THE FRAME SHOWING ON THE LEFT HAND CORNER. THE AIR BAGS DID NOT FUNCTION. MY WIFE HIT THE SEAT BELT CRACKING HER STERNUM. THE CAR APPEARED TOTALED ALTHOUGH THEIR WAS NO DAMAGE TO THE INTERIOR. THE MINIVAN ENDED UP BEING REPAIRED. CONTACTING OUR LOCAL CHRYSLER DEALER THEIR THOUGHT WAS THAT THE SENSOR WAS NOT IN THE RIGHT PLACE TO EMPLOY THE AIRBAGS. THERE IS NO WAY TO VERIFY MY SPEED AT THE TIME OF THE COLLISION AS I WAS BRAKING AT THE TIME. *TR

THIS CAR SHUTS DOWN OF BEING DRIVEN ABOUT TWO HOURS. IT SHUTS DOWN AT THE END OF A TRIP AS I COME INTO TOWN AND TAKE MY FOOT OFF OF THE GAS. THE DEALERSHIP HAS TEST DROVE THE CAR MULTIPLE TIMES AND THEY CANNOT FIND WHAT THE PROBLEM IS. IT IS NOW APPARENT THIS IS A MUCH LARGER PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, IT WOULD GO TO THE FLOOR WITH A GRINDING SOUND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE AXLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V055000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,727.

MY VAN HAS SHUT OFF COMPLETELY WITH NO WARNING APPROXIMATELY 2-5 TIMES A MONTH SINCE DECEMBER 2013. I HAVE TAKEN IT TO THE DEALER 5 TIMES AND THEY HAVE BEEN UNABLE TO FIX THE ISSUE. I HAVE ALMOST BEEN HIT SEVERAL TIMES WITH MY CHILDREN IN THE CAR. THERE IS NO WARNING I LOSE STEERING BUT THE POWER LIKE THE RADIO STAYS ON. THE LAST TIME THIS HAPPENED 4/3/2013 I ALSO LOST MY BRAEKS. THEY SAY SINCE THEY CANT REPLICATE THE PROBLEM ITS NOT THEIR CONCERN. THEY HAVE REPLACED MY WIN MODULE TWICE AS WELL AS MY KEYS. *TR

THIS MINIVAN TURNS OFF WHILE DRIVING. WHEN IT FIRST HAPPENED TO ME I WAS STOPPED AT A STOP LIGHT AND BEGAN TO GO. IT HAPPENED TO MY BOYFRIEND WHILE HE WAS GETTING ON THE FREEWAY. COMPANY CHANGED THE BRAKES AND THEY NEED TO BE CHANGED AGAIN ONLY SIX MONTHS LATER. WE ALREADY TOOK IN ONCE TO GET PROBLEM FIXED. THEY COULDN'T FIND ANYTHING WRONG WITH IT AND GAVE IT BACK. PROBLEM STARTED HAPPENING AGAIN AND NOW STARTED OVERHEATING SO WE TOOK IT BACK. *JS

THE HEAD LIGHTS GO OUT INTERMITTENTLY OR WON'T COME ON AT ALL. THE TURN SIGNALS WILL NOT WORK AS WELL AS THE HORN. SOMETIMES EVERYTHING WORKS AND SOMETIMES IT DOESN'T. THIS IS EXTREMELY DANGEROUS WHILE DRIVING AT NIGHT AND ALMOST CAUSED AN ACCIDENT AS THE HEAD LIGHTS WENT OUT WHILE DRIVING. I DID SOME RESEARCH ONLINE AND THIS IS A PROBLEM THAT MANY CHRYSLER TOWN AND COUNTRY OWNERS HAVE REPORTED. THE ISSUE IS BELIEVED TO BE THE TIPM. *TR

NOTICED AN UNUSUAL SOUND COMING FROM LR. EXITED VEHICLE AND IMMEDIATELY SMELLED BURNING BRAKE PADS. LR WHEEL TOO HOT TO TOUCH. DROVE VEHICLE REMAINING 1/2 MILE HOME. AFTER ONLY FIVE MINUTES OF INTERNET RESEARCH I HAD LITERALLY THOUSANDS OF COMPLAINTS ON THIS SAME ISSUE,MOSTLY 2008 TO 2012 MODELS. MY VEHICLE HAS LESS THAN 38000 MILES ON IT AND MORE THAN 50% OF THOSE ARE HIGHWAY MILES. SEEMS LIKE THE SHEER VOLUME OF COMPLAINTS WOULD WARRANT A RECALL OR AT THE VERY LEAST A NHTSA INVESTIGATION. I WILL CERTAINLY TELL EVERYONE I KNOW TO STAY AWAY FROM CHRYSLER PRODUCTS ALTOGETHER. *TR

MULTIPLE STALLING WHEN THE CAR IS RECENTLY FILLED WITH GAS OR WHEN THE CAR IS COLD AND DURING THE FIRST 5-10 MILES ON THE ROAD. FORTUNATELY NEVER AT FAST SPEEDS. RECENTLY HAD EGR VALVE REPLACED AND NO NEW EPISODES. THIS DID NOT SHOW UP ON THE COMPUTER CHECKS OF ENGINE UNTIL JUST RECENTLY DESPITE MULTIPLE STALLS. NOT SURE WHETHER THE PROBLEM HAS BEEN FIXED YET SINCE IT HAS BEEN INTERMITTENT. NOTICED THAT THERE ARE MULTIPLE COMPLAINTS ABOUT THIS VEHICLE STALLING. IF THIS VALVE IS THE CAUSE OF THE STALLS THEN MAYBE RECALL IS INDICATED. I HAVE ALREADY HAD THE IGNITION SWITCH RECALL REPAIRED IN 2011. VERY FRIGHTENING AND VERY DANGEROUS TO BE DRIVING AND HAVE YOUR CAR STALL WITHOUT WARNING. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 26,400. UPDATED 03/05/14*LJ ALSO, THERE WAS A PROBLEM WITH THE INTERIOR LIGHTING AND THE PASSENGER WINDOW. UPDATED 03/18/14

THE HEADLIGHTS DIM, THE RADIO STOPS, THE FOUR LIGHTS DIRECTLY OVER THE SPEEDOMETER COME ON AND OFF, THE SPEEDOMETER DROPS TO ZERO WHEN THE DUMMY LIGHTS COME ON. PERIODICALLY THE VEHICLE SHUTS OF AS IT IS MOVING. THIS ALL STARTED HAPPENING AFTER THE NHTSA CAMPAIGN #11V139000 RECALL ON THE IGNITION WAS REPLACED. IT HAS BEEN TO THREE SEPARATE CHRYSLER DEALERS A TOTAL OF SEVEN TIMES. IT HAS BEEN OUT OF SERVICE FOR MORE THAN 30 DAYS. NEITHER CHRYSLER NOR THE DEALER WANTS TO RESOLVE THIS PROBLEM. THEY WANT TO SELL ME A NEW CAR! *TR

WE BOUGHT OUR TOWN AND COUNTRY AND HAVE DROVE IT FOR A COUPLE OF YEARS NO. THE ENGINE HAS USED A QUART OF OIL EVERY THOUSAND MILES. THE CHRYSLER MECHANIC IN CHANUTE, KS, SAID IT WAS LIKE A BRIGGS AND STRIATION OR SMALL ENGINE, IT SHOULD USE THAT MUCH OIL. I THINK THERE CRAZY. IF THIS ENGINE GOES OUT IN TRAFFIC MY FAMILY IS IN A WORLD OF TROUBLE

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND ATTEMPTING TO CROSS AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A PASSENGER IN THE CONTACT'S VEHICLE SUSTAINED INJURIES TO THE LIP AND RIGHT SHOULDER. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 75,000.

THE HEADLIGHTS ON MY VEHICLE SUDDENLY WENT OUT WHILE DRIVING AT NIGHT. THIS WAS INCREDIBLY DANGEROUS. I HAD A STOP, AND GET A HOTEL I COULD NOT CONTINUE MY JOURNEY. I TOOK THE VEHICLE TO A CERTIFIED MECHANIC. IT WAS A TIPM FAILURE. $885 TO FIX IT. I FOUND THIS IS ACTUALLY A COMMON PROBLEM. THIS PART SHOULD BE RECALLED AND FIXED AT THE MANUFACTURERS EXPENSE. *TR

DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A CHICAGO INTERSTATE. I ALMOST GOT HIT BY MULTIPLE CARS BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEROUSLY INJURED IF THE CASE BEHIND ME HAD HIT ME. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 45 MPH WHEN THE IGNITION DROPPED OUT OF THE VEHICLE AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS OFFERED TO REPLACE THE WIN MODULE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 51,600. UPDATED 2/11/14*CN

AC AND RADIO CUTTING OFF WHEN DRIVING. CAR ENGINE CUTTING OFF WHEN DRIVING. WIN MODULE NEEDS TO BE REPLACED. THE CAR WAS ALREADY RECALLED FOR THIS ISSUE. *TR

IT SEEMED TO START WHEN CAR IS COLD THAT WHEN YOU STARTED TO PULL OUT EITHER FORWARD OR REVERSE YOU COULDN'T TURN THE STEERING WHEEL TO LEFT IT SEEMED TO BE STUCK THEN WITH A LITTLE FORCE AND WHEN STARTING TO ROLL IT WOULD START TO MOVE. IT WOULD DO IT IN COLD WEATHER AND EVERY NOW AND THEN WHEN SLOWING DOWN MAKING LEFT TURN AND I CHECKED POWER STEERING FLUID WAS GOOD BUT NOW IT SEEMS TO STILL BE DOING THE SAME THING AND ONLY WHEN TURNING STEERING WHEEL LEFT STILL HAPPENS IN THE MORNING AND IT DID START MAYBE BACK IN OCT. *TR

WHEN I DOWNSHIFT FROM DRIVE AT ANY SPEED, IT WILL NOT UPSHIFT WITHOUT MOVING INTO NEUTRAL AND THEN INTO DRIVE. THIS MOVE IS DISTRACTING AND POSSIBLY DANGEROUS. THE DEALER IN WATSONVILLE CLAIMS THAT IT IS NOT COVERED UNDER THE 100K WARRANTY BECAUSE IT IS NOT PART OF THE DRIVE TRAIN. THEY SAY THAT THE SHIFTER HAS TO BE REPLACE TO THE TUNE OF $600. I DO NOT BELIEVE THEM DUE TO SOME OTHER REAPAIRS THAT WERE NOT HANDLED IN A PLEASING MANNER. *TR

DRIVING ON SMOOTH ROAD AND VEHICLE STALLED. BRAKES HARD TO DEPRESS AND STEERING HARD. HAD TO PULL OUT OF TRAFFIC AND RESTART. *TR

THE HEAD LIGHTS NO LONGER WORK, THE CAR CUTS OFF AT RANDOM, RADIO WINDOWS ARE POSSESSED. THIS HAS ALL BE ATTRIBUTED TO A FAULTY TIPM.

I WAS DRIVING HOME FROM WORK AND THE LIKES STARTED FLASHING AND THEN WENT OUT. THE PARKING LIGHTS AND FOG LIGHTS WERE THE ONLY LIGHTS THAT WORKED. NEXT MORNING THE LIGHTS WORKED. A FEW DAYS LATER SAME THING HAPPENED WHILE I WAS DRIVING. I SENT A LETTER TO CHRYSLER AND THEY WANTED ME TO TAKE IT TO DEALERSHIP TO GET LOOKED AT. IT TOOK ME A COUPLE WEEKS TO GET IT THERE CAUSE MY OTHER CAR WAS IN THE SHOP. I HAD DAYS THAT THE LIGHTS WOULD NOT COME ON AND DAYS THAT THEY WORKED. AFTER TAKING IT TO DEALER THEY SIMPLY TIGHTENED THE BATTERY CABLES AND CHARGED ME FOR IT. LESS THEN A WEEK LATER IT IS ACTING UP AGAIN. LIGHTS WILL EITHER WORK, FLASH ON AND OFF, OR NOT COME ON AT ALL. I WROTE ANOTHER LETTER TO THEM AND HAVE AN APPOINTMENT TO TAKE IT IN ON FRIDAY BUT AM CONSIDERING JUST CUTTING MY LOSSES AND TRADING IT IN BECAUSE I CARRY KIDS IN MY VAN AND THIS IS NOT A SAFE VAN. *TR

MY CHRYSLER TOWN AND COUNTRY 2010 VAN CUTS OFF WHILE I AM DRIVING IT!!!! THIS HAS NOW HAPPENED 8 TIMES! ONCE WHILE I WAS DRIVING AT 55MPH!! ANOTHER TIME I WAS PULLING OUT ONTO THE HIGHWAY WHEN MY 2010 TOWN AND COUNTRY VAN DIED! CARS IN TWO LANES WERE BLARING THEIR HORNS AND HAD TO SWERVE OFF THE ROAD TO KEEP FROM HITTING ME! I TOOK IT TO THE CHRYSLER DEALER WHERE IT STAYED FOR 13 DAYS. THEY COULD NOT FIGURE OUT THE PROBLEM BUT REPLACED THE COMPUTER(PCM). LESS THAN 48 HOURS LATER IT HAD HAPPENED 2 MORE TIMES! I RETURNED IT TO THE DEALERSHIP WHERE IT REMAINS NOW. CHRYSLER HAS GIVEN ME A CASE NUMBER AND I AM HOPING FOR ANSWERS SOON. THEY HAVE REFUSED TO RENT ME A CAR THUS FAR. I CANNOT SEEM TO GET CHRYSLER TO UNDERSTAND (OR CARE) HOW DANGEROUS THIS IS. I DON'T WANT TO DIE JUST SO MY HUSBAND CAN SUE THEM! HELP *TR

WHEN DRIVING AT 45 MPH AND BRAKING FOR A STOP LIGHT, VEHICLE STEERING SHAKES LEFT TO RIGHT. I TOOK THE VEHICLE FOR INSPECTION AND WAS TOLD THE FRONT ROTORS WERE WARPED. SERVICE WAS DONE. THE SYMPTOM WENT AWAY FOR 2-3 MONTHS, TODAY IS 6/25/14 AND I HAVE THE SAME PROBLEM AGAIN. THE VEHICLE IS 52000 MILES NOW. I NEED A FIX ON THIS. *TR

ENGINE STALL HAS OCCURRED FOR OUR VEHICLE 5 TIMES IN THE PAST YEAR. DEALERSHIP INDICATES THAT THIS VEHICLE IS NOT INCLUDED IN THE IGNITION SWITCH RECALL. ALL INCIDENTS HAVE OCCURRED ON CITY STREETS WITH NO ROUGH TERRAIN OR JOSTLING OF THE KEYS. CAR LOSES POWER STEERING AND BRAKING, WOULD BE EXTREMELY HAZARDOUS AT HIGHER SPEEDS. RESTARTED EACH TIME WITHOUT DIFFICULTY. DATE OF MANUFACTURE: 4/10 MADE IN CANADA *TR

WHILE DRIVING AT RANDOM TIMES THE VEHICLE WILL COMPLETELY LOOSE POWER. THE ENGINE WILL SHUT OFF, NO POWER BRAKES, OR POWER STEERING. AFTER A FEW SECONDS THE TRACTION CONTROL LIGHT AND ENGINE LIGHT WILL COME ON THE DASH. I CAN COAST TO A STOP, PUT THE VAN IN PARK AND TURN THE IGNITION TO START AND THE VAN WILL START AGAIN. I CAN THEN PUT IT IN DRIVE AND EVERYTHING IS FINE UNTIL IT HAPPENS AGAIN AT A RANDOM TIME. IT APPEARS THAT THERE ARE TWO RECALL NOTICES FOR THIS YEAR VEHICLE FOR THE SAME PROBLEM BUT FOR SOME REASON MY VAN IS NOT COVERED BY EITHER OF THESE TWO RECALLS. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE WAS PARKED AND AFTER NUMEROUS ATTEMPTS THE KEY RELEASED FROM THE IGNITION SWITCH. THE FAILURE RECURRED FIVE TIMES. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM;) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE WIN MODULE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. THE VIN WAS UNAVAILABLE.

WHILE TRAVELING ABOUT 40 MPH, MY RIGHT FRONT TIRE COMPLETELY WENT FLAT IN ABOUT 3 SECONDS. THIS CAUSED MY VEHICLE TO PULL TO THE RIGHT. I WENT ONTO THE SHOULDER OF THE ROAD . I JUST MISSED THE GUIDE RAIL. UPON INSPECTION OF THE TIRE , I FOUND THE STEM HAD CRACKED JUST BELOW THE PLASTIC CAP. I WAS ON A VERY BUSY ROAD. IF IT HAD BEEN MY LEFT FRONT TIRE, I FEEL THAT I WOULD HAVE CRASHED INTO ONCOMING TRAFFIC. THESE TIRE SAFETY VALVE STEMS ARE UNSAFE AND SHOULD BE RECALLED AND REPLACED.

ABOUT A YEAR AFTER PURCHASE THE AUTOMATIC DOORS INTERMITTENTLY STOP WORKING AND REAR INSIDE LIGHTS WOULD REMAIN ON. THIS DIDN'T EFFECT OPERATION OR SAFETY OF VEHICLE SO I DIDN'T COMPLAIN TO DEALER. NO FURTHER INCIDENTS UNTIL SEPTEMBER 2013, WHILE ON A ROADTRIP TO TEXAS, AIR CONDITIONER AND DIRECTIONALS STOPPED WORKING. NO LOCAL DEALERSHIP IN THE AREA SO I WAS FORCED TO BRING CAR TO LOCAL FIRESTONE AUTO CENTER. THEY WERE UNABLE TO FIND SOURCE OF ISSUE BUT ISSUE SEEMED TO RESOLVE ITSELF. WHILE AWAY THAT FOLLOWING DECEMBER CAR WAS LEFT UNUSED FOR SEVERAL DAYS AND BATTERY WAS DEAD. BATTERY WAS REPLACED. ELECTRICAL ISSUES CONTINUED IN MARCH 2014 AND PULLED CAR OVER EMERGENTLY INTO STS AUTO CENTER. THEY COULDN'T FIND SOURCE OF ELECTRICAL DRAIN HOWEVER PROBLEM AGAIN APPEARED TO RESOLVE ITSELF. BROUGHT CAR TO DEALERSHIP REPEATEDLY SINCE THEN. ALL GAUGES FAIL WHILE WINDSHIELD WIPERS REMAIN ON. DEALERSHIP HAS REPLACED INSTRUMENT CLUSTER, THEN A DEFECTIVE DOME LIGHT, THEN CLAIMED THE BATTERY WAS BAD AND REPLACED THAT AGAIN, THEN IT WAS THE INSTRUMENT CLUSTER AGAIN. NOW I'M SUPPOSED TO TRUST THIS CAR IS GOING TO BE RELIABLE AND I'M BEING TOLD BE CHRYSLER THAT THERE IS NOTHING MORE THEY CAN DO OR FEEL OBLIGATED TO DO. I CALLED IN TODAY TO FILE COMPLAINT AND REPORTED MY CAR IS FUNCTIONING. I JUST WENT OUT TO MY CAR AND ALL GAUGES ARE FLASHING AT ME. I MUST HAVE JINXED MYSELF! *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE INSTRUMENT PANEL GAUGES MALFUNCTIONED AND COMPLETELY FAILED. IN ADDITION, THE WINDSHIELD WIPERS ACTIVATED UNEXPECTEDLY AND WOULD NOT DEACTIVATE. THE CONTACT ACTIVATED THE HEADLIGHTS, BUT COULD NOT DEACTIVATE THEM WITHOUT TURNING OFF THE VEHICLE. THE DEALER STATED THAT THE INSTRUMENT CLUSTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 38,000. UPDATED 09/02/14*LJ UPDATED 09/18/2014 *JS

REAR BRAKES AND ROTORS COMPLETELY WENT METAL ON METAL PAID 375.00 FOR REPLACEMENT. THE BRAKES WERE ON A LEASE WITH ONLY 27K MILES ON THEM. THE FRONT BRAKES ALSO HAVE GONE BUT THERE WAS A RECALL WE JUST NEVER WERE NOTIFIED SO NOW WE ARE RESPONSIBLE. *JS

THE IGNITION KEY WAS DISPLACED FROM RUN TO ACCESSORY WITHOUT BEING TOUCH. THIS IS IDENTICAL TO THE WIN MODULE RECALL FOR THIS MODEL WHICH WE HAD REPLACED LAST YEAR. I HAVE SEEN THE SAME THING ON THIS SITE MANY TIMES. THE DEALERSHIP REPORTS THAT THIS IS "SIMILAR" BUT NOT THE "SAME." IF IT LOOKS LIKE A DUCK AND QUACKS LIKE A DUCK, IT IS A DUCK. PLEASE DO NOT LET THEM PULL THIS ON THE CONSUMER! DON'T JUST LOOK AT ALL THE COMPLAINTS AND NOD YOUR HEAD. DO SOMETHING!!! WE ARE STRUGGLING FINANCIALLY LIKE SO MANY OTHER PEOPLE AND NOW CHRYSLER ISN'T GOING TO HONOR WHAT REALLY SHOULD BE PART OF THE RECALL. DON'T WAIT UNTIL THERE IS A CRASH AND DEATH! WE WERE GOING 70 MILES PER HOUR DOWN AN INTERSTATE AND SUDDENLY HAD NOT BRAKE LIGHTS OR TURN SIGNAL. WE WERE VERY LUCKY! WE HAVE BEEN TOLD THE PART IS ON BACK-ORDER AND WILL TAKE AT LEAST A MONTH! HIGH DEMAND FOR THAT PART, ISN'T IT??? *TT

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE KEY REMAINED IN THE RUN POSITION AND THE VEHICLE FAILED TO TURN OFF. IN ADDITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE VEHICLE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

2010 CHRYSLER TOWN AND COUNTRY MY WIFE AND I HAVE BEEN DRIVING VEHICLE AND MULTIPLE TIMES OVER THE LAST 6 MONTHS THE VEHICLE STALLS WITHOUT WARNING. ON ONE INSTANCE MY WIFE WAS TURNING AT AN INTERSECTION WHEN THE CAR SHUT OFF UNEXPECTEDLY AND WHEN THIS OCCURRED THE POWER STEERING STOPPED WORKING AND MY WIFE NEARLY ROLLED INTO ONCOMING TRAFFIC. ON ANOTHER INSTANCE THE VEHICLE STALLED ON ME TRAVELING DOWN THE FREEWAY AND I HAD TO PUT THE VEHICLE IN NEUTRAL AND START IT AGAIN, WHEN I DID THIS IT SEEMED LIKE THE CAR HAD TO TURN OVER FOR A FEW SECONDS BEFORE IT WOULD START UP. WE HAVE 3 CHILDREN AND THIS IS A VERY DISTURBING ISSUE AS IT RELATES TO SAFETY. I WOULD LIKE TO SEE CHRYSLERS INTERNAL ISSUE TRACKING ON THESE ITEMS DURING LAUNCH OF THE VEHICLE BECAUSE I HAVE A RELATIVE A FEW YEARS BACK WHO HAD A VERY SIMILAR ISSUE WITH THE CHRYSLER JEEP GRAND CHEROKEE HE OWNED. IT SEEMS TO ME THAT THIS IS A BIGGER SYSTEM ISSUE WITH CHRYSLER AS A WHOLE. IN ADDITION TO THIS SAFETY I HAVE MULTIPLE NUISANCE ISSUES WITH MY VEHICLE FROM DOOR LOCKS THAT BUZZ, SLIDING DOOR SEALS THAT ARE CUT UP AS A RESULT OF IMPROPER INSTALLATION OF DOOR, WINDOW EDGE SEALS THAT APPEAR TO HAVE BEEN TOO LONG BUT INSTALLED ANYWAY AND AIR LEAK SOUND RESULT FROM POOR WORKMANSHIP, REAR POWER DOOR THAT HAS STOPPED WORKING. *TR

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN ON A BUSY ROAD THE ENGINE SHUTOFF. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NO LONGER DRIVE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

THIS HAS NOW HAPPENED ABOUT 3 TIMES AND IS VERY SCARY AND VERY DANGEROUS. DRIVING, SITTING STILL, DOESN'T MATTER. THE ENGINES RUNS FINE BUT ALL OTHER POWER IS LOST. NO BRAKE LIGHTS, NO WIPERS,NO BLINKER, NO RADIO, WINDOWS WONT ROLL DOWN, NO HEADLIGHTS, NO HEAT OR AIR AND SINCE WINDOWS WONT ROLL DOWN ITS VERY UNCOMFORTABLE. ALSO CANT DO HAND TURNING SIGNS BC WINDOW WONT ROLL DOWN. AFRAID OF BEING REAR ENDED DUE TO NOT HAVING BRAKE LIGHTS OR BLINKER. I REPEAT VERY SCARY ESPECIALLY WITH A VAN FULL OF CHILDREN. YOU NEVER KNOW WHEN ITS GONNA HAPPEN SO ITS TOO LATE WHEN IT DOES AND YOU HAVE TO PULL OVER WHICH MEANS THE PERSON BEHIND YOU BETTER BE WATCHING BC YOU HAVE NO BRAKE LIGHTS OR BLINKER. I HAVE RESEARCHED THIS PROBLEM AND SADLY SOUNDS TO BE A COMMON THING. CHRYSLER NEEDS TO RECALL THIS. THIS IS A HUGE PROBLEM. IMAGINE DRIVING AND IT BEGINS TO RAIN WITHA CAR FULL OF KIDS AND UH OH NO WIPERS, NO BLINKER , NO BRAKE LIGHTS, NO HEADLIGHTS. I REPEAT THIS VERY DANGEROUS AND SCARY. I DON NOT RECOMMEND THIS VAN TO ANYONE UNTIL THIS PROBLEM IS FIXED. I ABSOLUTELY LOVED MY VAN BUT I DO NOT AT THE MOMENT. WOULD LIKE TO GET RID OF IT ACTUALLY. THIS IS ONLY AFTER THE RECALL WHERE THE KEY WOULD TURN TO ACCESSORY MODE AND VAN WOULD SHUT OFF. NO POWER STEERING OR ANYTHING. THE GUYS AT THE CHRYSLER DEALERSHIP REPAIRED THE RECALL AND HAVEN'T HAD THAT ISSUE AGAIN THANK GOODNESS. GOOD LUCK TO ANYONE ELSE HAVING THE SAME ISSUES AND I PRAY YOU ALL STAY SAFE. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SMOKE EMERGED FROM THE DRIVER'S SIDE DOOR HANDLE AND FROM THE SPEAKERS. THE INTERIOR CABIN WAS IMMEDIATELY FILLED WITH SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE SWITCH BURNED OUT ON THE DRIVER'S SIDE DOOR PANEL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

OUR VAN ALREADY HAD A RECALL FOR THE WIN MODULE AND IT WAS REPLACED A YEAR AGO. WHILE MY WIFE WAS DRIVING MY CHILDREN TO SCHOOL THE AC, INSTRUMENT LIGHTS, TURN SIGNALS, WINDOWS AND WHO KNOW WHAT ELSE STOPPED WORKING SUCH AS BRAKE LIGHTS. WE WENT TO THE DEALERSHIP, ACADIANA DODGE, AND THEY CLAIMED THAT, EVEN THOUGH WE HAD AN EXTENDED WARRANTY, CHRYSLER WOULD NOT COVER REPLACING THE WIN MODULE AGAIN. I DON'T KNOW, BUT IT SEEMS LIKE A COMPONENT THAT COULD POTENTIALLY SHUT DOWN THE ENGINE AND CAUSE A WRECK SHOULD BE REPLACED BY THE DEALERSHIP IF IT IS A KNOWN PROBLEM COMPONENT. *TR

BRAKES SHUTTER WHEN APPLIED. ON 3 SET OF BRAKES. ENGINE QUITS AT IDLE. MUST PUT IN PARK OR NEUTRAL AND RESTART. ENGINE CUTS OUT WHILE DRIVING AT VARIOUS SPEEDS THEN RESUMES. TOOK VAN TO DEALER WITH OD CODE 1128 THEY COULD NOT FIND ANT PROBLEM. PROBLEM CONTINUED. I CHANGED : SPARK PLUGS AND WIRES O2 SENSORS MAP SENSOR PROBLEM GETTING MORE FREQUENT. *TR

MY 2010 CHRYSLER T&C WAS PARKED IN MY GARAGE. THERE WAS A LOUD BANG, LIKE A GUNSHOT. WHEN I WENT TO THE GARAGE, THE RIGHT REAR TIRE WAS DEFLATED. UPON LOOKING ON THE GROUND THE ALUMINUM VALVE STEM HAD SHEARED OFF, DUE TO METAL FATIGUE. (IT IS IN MY POSSESSION) THE CAP WAS STILL ATTACHED TO THE STEM. FORTUNATELY, THIS DID NOT HAPPEN ON A HIGHWAY. IF THIS IS HAPPENING TO OTHER OWNERS WHILE THE VEHICLE IS MOVING A HIGHWAY SPEED, WE MIGHT BE LOOKING AT ANOTHER FORD EXPLORER FIASCO. THE COST TO REPLACE THE TPMS SENSOR RAN $169.65. I WOULD LIKE TO HAVE CHRYSLER REPLACE THESE VALVE STEMS AND SENSORS WITH A BETTER METAL, SUCH AS COPPER. IT WOULD ALSO BE NICE IF CHRYSLER WOULD REIMBURSE ME FOR THE COST OF REPLACEMENT. I REALIZE THEY CAN'T REPLACE MY LIFE, OR OTHERS, BUT THEY SHOULD BE PUT ON NOTICE THAT THESE VALVE STEMS ARE UNSAFE. *TR

MY VEHICLE WAS PARKED IN THE GARAGE. I WAS INSIDE AND I HEARD A SOUND THAT SOUNDED LIKE A GUNSHOT. I IMMEDIATELY WENT INTO THE GARAGE AND NOTICED THAT THE DRIVERS SIDE REAR TIRE WAS FLAT. I LOOKED AT THE WHEEL RIM AND FOUND THE VALVE STEM ON THE WHEEL SENSOR HAD BLOWN OFF. LOOKING FURTHER I FOUND THE STEM WITH THE VALVE COVER ATTACHED WAS ON THE GARAGE FLOOR. I BELIEVE THE BREAK MOST LIKELY COULD HAVE BEEN CAUSED BY METAL FATIGUE. THE STEM SEEMS TO BE MADE OUT OF ALUMINUM. I HAD TO REPLACE THE TPMS SENSOR AT A COST OF $169.65. MY CALL TO CHRYSLER TO REPORT THIS INCIDENT WAS MET WITH THE ANSWER THAT MY VEHICLE WAS OUT OF WARRANTY. I AM CONCERNED THAT THIS PROBLEM MIGHT BE HAPPENING TO OTHER DRIVERS AND THEY MIGHT NOT KNOW WHAT CAUSED THE AIR TO ESCAPE. WHAT IF I WAS ON THE HIGHWAY AND THIS HAPPENED? THE TIRE WENT FLAT IN SECONDS. WOULD I HAVE BEEN ABLE TO CONTROL MY VEHICLE AND GET TO THE SIDE OF THE ROAD, OR WOULD I HAVE BEEN A STATISTIC? COULD THIS BE ANOTHER FORD EXPLORER FIASCO? DO YOU THINK THESE VALVE STEMS SHOULD BE REPLACED WITH A METAL OTHER THAN ALUMINUM? MY ADVICE TO THE READER OF THIS LETTER, AND ANYONE ELSE WHO MIGHT READ THIS INCIDENT INFORMATION, PLEASE CHECK YOUR VALVE STEMS. IF THEY HAVE TMS SENSORS, CHECK TO SEE IF THEY ARE MADE OUT OF ALUMINUM. YOUR THOUGHTS. LOOKING FORWARD TO HEARING FROM YOU SOON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER STARTING THE VEHICLE I REALIZED THAT THERE WAS NO POWER TO THE DASHBOARD/RADIO AREA. THIS MEANT THAT THE RADIO, WIPER BLADES, A/C, LIGHTS,POWER WINDOWS, POWER DOORS OR ANY BUTTONS. AFTER DRIVING IT HOME IT WOULD COME ON AND OFF SPORADICALLY. I TOOK IT TO BE LOOKED AT AND THEY COULDN'T FIND ANYTHING WRONG. I KEPT DRIVING IT AND IT WOULD SHUT OFF AND COME BACK ON PERIODICALLY. IT BECAME A PROBLEM WHEN I WAS DRIVING AND IT WAS RAINING AND THE POWER SHUT OFF AND I HAD NO WINDSHIELD WIPERS. LUCKILY THERE WAS NO ACCIDENT AT THAT TIME. I FINALLY FOUND A NATIONAL TIRE AND BATTERY THAT FIGURED OUT THAT IT WAS THE TOTALLY INTEGRATED POWER MODULE. THIS VEHICLE IS WAY TOO NEW TO BE HAVING ELECTRICAL PROBLEMS! AFTER SOME RESEARCH I HAVE FOUND THAT A LOT OF THESE VANS ARE HAVING THIS DANGEROUS PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE IGNITION CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 98,100.

AFTER I BEGAN TO KEEP A RECORD OF THE HAPPENINGS HAVE 11 TIMES BEGINNING JULY 20 13. THE LAST TIME IT HAS HAPPENED WAS FEBRUARY 19-2014. SEVERAL OF THESE TIMES I HAVE REPORTED THIS HAPPING TO THE GARAGE CHECKED THE CAR AND COULD NOT FIND ANYTHING WRONG. I HAVE REPORTED IT A FEW TIMES SINCE . THEY JUST LOOK AT AND SAY WE DO NOT TO DO WE CAN FIND NOTHING WRONG. I AM VERY SCARED OF THE CAR .I WANT IT ON RECORD THAT I HAVE A PROBLEM IFIT DOES HAPPEN .[ WHEN DRIVING AT HIGHWAY SPEED FOR A TIME YOU NEED TO STOP OR SLOW DOWN YOU STEP ON THE BRAKE PEDAL IN A NORMAL FASHON THE BRAKE PEDAL WILL GO COMPLETTLY SOFT GO TO THE FLOOR AND THE CAR WILL STAND ON ITS NOSE IN COMPLET STOP. *TR

I BOUGHT THE CAR 12-14-2012. THIS HAD HAPPENED A COUPLE OF TIMES BEFORE I BEGAN TO RECORD THE INCIDENTS. WHEN I AM DRIVING AT HIGHWAY SPEED (55) THE CAR I PUT MY FOOT ON THE BRAKE PEDAL I WANT TO SLOW DOWN OR STOP THE BRAKE PEDAL IS COMPLETELY SOFT AND GOES TO THE FLOOR. THE CAR STAND ON ITS NOSE IN A SKIDDING STOP. THIS HAS HAPPENED 11 TIMES FIRST 7-20-13 AND THE LAST 2-19-20-14.I HAVE REPORTED MOST OF THEM TO THE DEALER SHIP. THEY TOOK THE CAR IN AND LOOKED FOR SOME THING WRONG BUT COULD NOT FIND ANYTHING WRONG.I AM MAKING THIS COMPLAINT TO YOU BECAUSE I BELIEVE SOMETHING IS VERY WRONG AND DANGEROUS WITH THE CAR I AM AFRAID OF IT BUT I DON'T THANK I CAN AFFORD TO TRADE CARS AT THIS. TIME .I WOULD LIKE TO HAVE THE CAR REPAIRED SO I COULD FEEL THE CAR IS SAFE FOR MYSELF AND FAMILY. *TR