2013 Chrysler Town & Country Complaint Log

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DEACTIVATED THE WINDOW SWITCH AS A TEMPORARY REMEDY. THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V234000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY). THE CONTACT WAITED FOUR MONTHS FOR THE VEHICLE TO BE REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE RECEIVED THE INTERIM REPAIR, BUT THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR FINAL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

OVER A YEAR AGO I GOT NOTICE OF FAULTY ELECTRICAL SWITCH SINCE THEN I HAVE ATTEMPTED 6 DIFFERENT TIMES TO GET PART REPLACED & HAVE CONTINUED TO BE TOLD THE PART IS NOT AVAILABLE. LAST ATTEMPT AT DEALERSHIP WAS JULY 2015 & TODAY I CALLED THE CHRYSLER HOTLINE AND WAS TOLD AGAIN PART IS NOT AVAILABLE. IT'S BEEN OVER A YEAR SINCE INITIAL RECALL 06/2014.

2013 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT SWITCH RECALL NOTICE AND LACK OF PARTS. *SMD RECALL # 14V234000. *JB

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/29/15*CN

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE, BUT THE REAR QUARTER VENT WINDOW SWITCH WAS TURNED OFF AS A TEMPORARY REMEDY.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/14*CN UPDATED 05/27/2015 *JS

I TOOK OUR VAN IN FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THERE WAS A RECALL OUT FOR THE REAR QUARTER PANEL WINDOW MOTOR. I LATER FOUND OUT (THEY FAILED TO TELL ME AND AFTER TRYING TO OPEN THE WINDOW I READ THROUGH THE PAPERWORK THEY GAVE ME TO FIND OUT THAT THE SWITCH HAD BEEN UNPLUGGED) THAT THEY HAD UNPLUGGED THE SWITCH. THIS WAS ON JUNE 16, 2014 AND NOW IT IS JANUARY 12, 2015 AND THE CONDITION HAS STILL NOT BEEN RESOLVED. WHEN I CALL, I AM TOLD THAT CHRYSLER HAS NOT PROVIDED THE REPLACEMENT SWITCHES. THIS TIME DELAY IS NOT AN ACCEPTABLE CORRECTION OF THE PROBLEM AND I STILL CONTINUE TO RECEIVE RECALL NOTICES FROM THEM ABOUT THE PROBLEM. IT APPEARS THAT THERE IS A LACK OF RESPONSE TO THE ISSUE AND THAT THEIR RECORDS ARE NOT COMPLETE IN THAT THEY HAVE ALREADY UNPLUGGED MY SWITCH BUT I CONTINUE TO RECEIVE NOTICES ABOUT THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

LIFE THREATENING SITUATION OCCURRED WHILE DRIVING OUR 2013 CHRYSLER TOWN AND COUNTRY MINIVAN. WE WERE TRAVELING ON THE NEW YORK STATE THRUWAY, UTILIZING THE CRUISE CONTROL AND AS WE ATTEMPTED TO PASS A TRACTOR TRAILER THE ACCELERATOR STUCK. MY HUSBAND WAS DRIVING AND HAD LOST TOTAL CONTROL OF THE VEHICLE OTHER THAN STEERING. WE WERE TRAVELING AT 65 MPH. OUR 9 YEAR OLD WAS IN THE CAR AND BEGAN TO PANIC AND CRY. WE FRANTICALLY TRIED TO REMEDY THE SITUATION WHICH LASTED 30-40 SECONDS THEN RESOLVED ON ITS OWN. THANK GOODNESS THERE WERE NO CARS IN OUR IMMEDIATE PATH OR WE WOULD HAVE REARED ENDED THEM OR BEEN FORCED TO DRIVE INTO THE MEDIAN. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS TO SERVICE THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER, WHO DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH UNTIL THE PART BECAME AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 03/16/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 06/18/2015*JS

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL*THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) BACK IN JULY OF 2014. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER DISCONNECTED THE SWITCH AS A TEMPORARY REMEDY. A SECOND NOTIFICATION WAS MAILED TO THE CONTACT IN DECEMBER OF 2014 AND THE PARTS WERE STILL UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN UPDATED 04/02/15*JB

THE REAR QUARTER VENT WINDOW SWITCH ON THE VEHICLE REAR WINDOW WILL NOT OPEN. IT IS LOCKED BECAUSE IF ACTIVATED IT MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SAFETY RECALL ON REAR QUARTER VENT WINDOW MAY OVERHEAT, RECALL DATE WAS JUNE 11TH 2014, ITS OVER A YEAR AND THE PARTS TO REPAIR THE PROBLEM ARE STILL NOT AVAILABLE

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/7/15*CN

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL-THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT EXPERIENCED A FAILURE RELATED TO THE RECALL BUT THE SPECIFICS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,428. DJR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (VISIBILITY). THE CONTACT WAS WAITING FOR APPROXIMATELY THREE MONTHS FOR THE VEHICLE TO BE SERVICED UNDER THE RECALL REPAIR BUT THE PART WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. DJR UPDATED 10/29/14*CN UPDATED 4/24/2015 *JS

RECEIVED NOTIFICATION OF REAR WINDOW SWITCH RECALL FROM MANUFACTURER IN THE SUMMER OF 2014 (NHTSA CAMPAIGN NUMBER: 14V234000). IMMEDIATELY TOOK VEHICLE IN TO LOCAL AUTO DEALER TO HAVE SWITCHES DISCONNECTED, HOWEVER REPLACEMENT SWITCHES WERE NOT INSTALLED. ACCORDING TO THE DEALER, THE SWITCHES HAVE BEEN ON BACK ORDER EVER SINCE. THIS REPRESENTS AN UNACCEPTABLE DELAY IN COMPLETING THE REPAIR ASSOCIATED WITH THIS RECALL. HAVE CONTACTED DEALER AND MANUFACTURER SEVERAL TIMES IN THE INTERIM WITH NO RESOLUTION. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART NEEDED WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

DRIVERS VILLAGE IN NEW YORK SOLD ME THIS VEHICLE WITHOUT MENTIONING THIS RECALL AND WITHOUT DISCONNECTING IT TO PREVENT A DRIVER DOOR FIRE. I RECEIVED A LETTER IN THE MAIL ABOUT THE RECALL SOON AFTER PURCHASING IT. IT WAS RECALLING THE VEHICLE FOR THE "REAR QUARTER VENT WINDOW SWITCH" WHICH COULD CAUSE A FIRE IN THE DRIVER-SIDE DOOR. THIS DEALERSHIP IS OBVIOUSLY LOOKING FOR THE DEAL WITH LITTLE TO NO INTEREST IN THE SAFETY OF ITS CUSTOMERS. PLEASE INVESTIGATE THIS DEALERSHIP TO PREVENT THEM FROM POTENTIALLY PUTTING OTHERS IN DANGER. THANK YOU FOR YOUR TIME. *TR

SHORTLY AFTER ENCOUNTERING A RAIN STORM, WHERE WE NEEDED CONTINUOUS WINDSHIELD WHIPPERS, ALL INTERIOR DASH LIGHTING AND GAUGE LIGHTS WERE EXTINGUISHED AND REMAIN SO FOR AN EXTENDED PERIOD OF TIME. SINCE THAT TIME, WHEN EVER THE WHIPPERS ARE IN USE FOR 3-4 MINUTES THE DASH LIGHTS SIMPLY SHUT DOWN REGARDLESS OF EXTERIOR LIGHTING CONDITIONS. EXTERIOR HEAD LIGHTS AND RUNNING LIGHTS CONTINUE WORKING. THIS PROBLEM SEEMS TO HAPPEN QUICKER NOW THAT IN LATE MAY. THIS PROBLEM MAKES DRIVING AT NIGHT A CHALLENGE AS SPEED GAUGES AND FUEL GAUGES ARE NO LONGER VISIBLE WHEN WHIPPERS ARE IN USE. TWO SEPARATE CHRYSLER DEALERS SIMPLY CAN NOT DIAGNOSE A PROBLEM OR A CURE. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MAY 27 I FLOORED THE ACCELERATOR TO PASS A SLOW TRUCK AT 57 MPH LET UP ON THE PEDAL BUT THE VAN CONTINUED TO ACCELERATE (THE VEHICLE HAD PREVIOUSLY HAD A TRANSMISSION SOFTWARE UPDATE SO I CHANGED THE ECON O BUTTON AND ALSO KICKED THE FOOT PEDAL) AT THIS TIME THE VEHICLE WAS SHOWING A MILE OR TWO FROM 80 MPH. AT WITCH TIME I HELD THE BRAKE AND PULLED OFF THE ROAD.THERE WAS A LARGE RED THROTTLE BODY LIGHT ON. WHEN I TURNED THE ENGINE OFF. I DECIDED TO WAIT AS THE BRAKES SMELLED VERY HOT. ON RESTARTING ALL NORMAL WARNING LIGHTS PLUS THIS LARGE RED T/B LIGHT WHILE CRANKING THE DEALER CHANGED THE FOOT PEDAL. ON JUNE 11 I FOLLOWED SEVERAL CARS LEAVING A PARKING LOT AT 35 MPH I LET UP ON THE GAS THE VAN CONTINUED TO ACCELERATE RED LIGHT ONCE MORE. I BRAKED AND PULLED OFF THE ROAD. ON RESTARTING THE ENGINE WENT TO 1800 RPM .. SHUT IT OFF FOR 4 TO 5 MIN RESTARTED LIGHT ON WHILE CRANKING THEN WENT OUT LIKE THE FIRST TIME AND DROVE NORMAL. THE THROTTLE BODY LIGHT COMES ON WHILE CRANKING (NOT NORMAL). THE DEALER SAID THEY CAN NOT FIND ANYTHING WRONG AND WILL CALL CHRYSLER THEY HAVE HAD THE VAN FOR A WEEK NOW, AND DON'T KNOW HOW TO FIX IT. THE FAULT DID REMAIN ON THE COMPUTER FOR THEM. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT SMELLED A BURNING ODOR INSIDE THE VEHICLE AND NOTICED THAT THE CONTROL FOR THE REAR POWER WINDOWS MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000.

VAN WAS STRUCK ON THE PASSENGER'S SIDE FRONT DOOR AND FRONT OF THE VEHICLE (T-BONE) BY A SPORTS CAR TRAVELING MORE THAN 40MPH, ANT THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY. *TR

LONG OVERDUE RECALL FIX CHRYSLER RECALL NOTICE P25/NHTSA 14V-234 A RECALL WAS ISSUED, CHRYSLER P25/NHTSA 14V-234 IN MAY OF 2014. SEVEN MONTHS LATER, 12/26/14, CHRYSLER STILL HAS NO PARTS AVAILABLE TO FIX THE PROBLEM. THIS IS A SWITCH THEY NEED TO REPLACE OR WATERPROOF. IF IT GETS WET OR MOISTURE COLLECTS, IT MAY CATCH FIRE. *TR

NOTHING. THAT IS THE PROBLEM. I WAS NOTIFIED IN MAY, 2014 ABOUT THE SWITCH. THE DEALER DISCONNECTED THE SWITCH IN JUNE. NOW, I GET A "NEW" NOTICE WITH SAME INFORMATION SHOWING NOTICE DATE OF "DEC 2014". THAT IS NOT TRUE. I HAVE A 40,000 DOLLAR VEHICLE THAT HAS THE SWITCH DISCONNECTED FOR ALMOST A YEAR!!!!! WHEN I WENT THERE RECENTLY, THEY SAID THEY COULD NOT RECONNECT!!! THAT IS [XXX], SIR! FURTHERMORE, I BELIEVE THE DEALER HAS BEEN TAKING CREDIT FOR THIS ACTION MORE THAN ONE TIME, RECENTLY (APRIL, 2015) SHOWING ON AN OIL CHANGE RECEIPT WHERE THE SWITCH WAS DISCONNECTED BY THE TECHNICIAN. THE SWITCH HAS BEEN DISCONNECTED SINCE JUNE 2014. PLEASE NOTIFY OWNERS TO HAVE THEIR CARS RECONNECTED UNTIL PART IS IN, IF THEY WISH TO---I HAVE NOT HAD THE USE OF REAR VENT SINCE JUNE, 2014. NOW, I JUST RECEIVED ANOTHER, SAME NOTICE, FOR DISCONNECT OF SAME SWITCH. CHRYSLER IS VIOLATING SOME LAW, I AM SURE, BUT DO NOT KNOW HOW YOU CAN SEND OUT A NOTICE TO HAVE REPAIRS DONE IN 2014, THEN, SEND ANOTHER ONE A YEAR LATER LIKE AS IF IT DID NOT HAPPEN, THEN THE DEALER GETS PAID THREE TIMES FOR ONE ACTION. I WANT THE SWITCH RECONNECTED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED AN IMPORTANT SAFETY RECALL NOTICE FROM CHRYSLER ABOUT REAR QUARTER VENT WINDOW SWITCH. I ALLOWED MY SERVICE DEPARTMENT THAT SERVICES MY VAN TO DISCONNECT THIS SWITCH, BUT CHRYSLER DOES NOT SEEM CONCERNED ABOUT THIS PROBLEM. *TR

MY 5 YEAR OLD DAUGHTER WAS CLIMBING OUT OF THE DRIVER SIDE POWER SLIDING DOOR WHEN SHE MUST HAVE BUMPED THE BUTTON TO CLOSE THE DOOR. IT CLOSED ON HER HEAD JUST BEHIND HER EAR AND KEPT PRESSURE ON IT WITHOUT RELEASING. MY WIFE HAD TO JUMP OUT AND FIRMLY PUSH THE DOOR OPEN TO DISLODGE HER HEAD. SHE HAD AN INDENTATION ON HER HEAD AND A GOOD SIZED BRUISE...NOT TO MENTION SHE WAS TERRIFIED AND SCREAMING! WE ARE SO BLESSED THAT IT WASN'T HER NECK THAT GOT STUCK IN THERE. I DID A LITTLE RESEARCH ONLINE AND HAVE FOUND VIDEOS WHERE PEOPLE PUT THINGS LIKE PENCILS AND BLOCKS OF WOOD IN BETWEEN THE DOOR AND THE PILLAR AND THE DOOR SNAPS THEM LIKE THEY ARE TWIGS. THIS IS TERRIBLY UNSAFE! CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS. VERY DISAPPOINTED!!!! WHAT KIND OF FAMILY VEHICLE IS THIS??? *TR