2013 Chrysler Town & Country Complaint Log

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 6/30/15*CN

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

I OWN A 2013 TOWN AND COUNTY AND HAD A RECALL SERVICE FOR NHTSA #14V-234. WINDOWS WERE DISABLED BY THE DEALERSHIP AS PART OF SERVICING, WE HAVE GONE TWO SUMMER SEASONS NOW WITHOUT THE USE OF THE REAR WINDOWS. THE VAN DESIGN MAKES IT DIFFICULT TO ENJOY THE WINDOWS DOWN WITHOUT THE REAR WINDOWS TO RELEASE THE PRESSURE BUILD UP. DEALERSHIP HAS STATED ON STATUS CHECK FOR OTHER SERVICES THAT THEY ARE ONLY GETTING LIMITED NUMBER OF PARTS AND WE ARE ON A LIST WHEN THEY ARE AVAILABLE. SEEMS UNACCEPTABLE TO WAIT THAT LONG TO USE YOUR VEHICLE THE WAY IT WAS PURCHASED.

RECALL WAS ISSUED IN MAY 2014 AND STILL TOLD NO PARTS AVAILABLE! CHRYSLER RECALL # NHTSA RECALL # RECALL DATE SAFETY DEFECT/NON COMPLIANCE DESCRIPTION AND SAFETY RISK REPAIR DESCRIPTION RECALL STATUS P25 14V-234 MAY 06, 2014 THE REAR QUARTER VENT WINDOW SWITCH ON YOUR VEHICLE MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. AN OVERHEATED REAR QUARTER VENT WINDOW SWITCH MAY CAUSE A BURNING ODOR, SMOKE, OR A DRIVERS DOOR FIRE WITHOUT WARNING. THE REAR QUARTER VENT WINDOW SWITCH MUST BE REPLACED ON ALL INVOLVED VEHICLES. INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE. *JS

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER STATED THAT THEY WERE TO DISCONNECT THE SWITCH, BUT WERE UNABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE FOR THE REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH AND LACK OF PARTS. *SMD RECALL # 14V234000.*JB

THERE WAS OCCASIONALY A ODOR OF BURNING PLASTIC. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING DOWN MY STREET, GOING AROUND 25 MPH, AND THE 1ST THING I NOTICED WAS THAT I HAD LOST THE POWER STEERING. THE KIDS WERE WATCHING A DVD, THAT STAYED ON ALONG WITH THE NORMAL INTERIOR LIGHTS HOWEVER WHEN I APPLIED PRESSURE TO THE GAS PEDAL TO ATTEMPT TO PULL OVER THE CAR WOULDN'T RESPOND TO THAT. I REALIZED THEN THAT THE ENGINE HAD SHUT OFF WHILE I WAS DRIVING! THANKFULLY I WAS ABLE TO DRIFT TO THE SIDE OF THE ROAD. I PARKED, TURNED OFF THE VAN AND THEN RESTARTED IT. EVERYTHING CAME BACK ON AND WAS WORKING AGAIN. THE MECHANIC CAN'T FIGURE OUT WHAT THE PROBLEM IS AND CHRYSLER IS CLAIMING NO ONE HAS EVER REPORTED THIS PROBLEM BEFORE. A SIMPLE GOOGLE SEARCH PROVES THEM WRONG. *TT

DRIVERS DOOR REAR WINDOW SWITCH COULD START A FIRE WAS DISCONNECTED ITS OVER 8 MONTHS WAITING ITS A LEASE VAN LONG TIME WAITING WITH NO WINDOW USE FAMILY OF SEVEN SO DEARLY MISSED. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING ON THE HIGHWAY AT AN UNKNOWN SPEED, THE CONTACT SMELLED A BURNING ODOR INSIDE THE VEHICLE THROUGH THE AIR VENTS. EVEN WHEN THE AIR CONDITIONER WAS OFF, THE BURNING ODOR WAS STILL PRESENT. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,224.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE MICHELIN TIRES, ENERGY SAVER A/S ARE DEFECTIVE AND DRY ROTTING CAUSING A POTENTIAL BLOWOUT AND ACCIDENT. THE ACCELERATOR IS POSITIONED TOO FAR FORWARD AND THE BRAKE IS POSITIONED TOO FAR BACK, CAUSING THE FOOT TO SLIDE UNDER THE BRAKE WHEN CHANGING OVER FROM ACCELERATION TO BRAKING. A VERY SERIOUS PROBLEM AND DEFECT IN THE DESIGN AND WORKMANSHIP OF THIS VEHICLE. *TR

?LAST MARCH I WAS DRIVING ON HIGHWAY IN RUSH HOUR, 60 ? 65 MPH. VAN SHUTS OFF, BREAKS DO NOT WORK, AND STEERING WHEEL IS LOCKED. ALL I COULD DO IS WAIT UNTIL THE VAN COASTED TO A STOP; I PUT IT IN PARK AND THEN STARTED IT BACK UP AGAIN IN ORDER TO EXIT THE EXPRESSWAY. ?TOOK THE VAN IN. THEY KEPT IT FOR OVER A WEEK AND THEN TOLD ME THAT THEY REPLACED SOMETHING WITH THE BRAKES AND NOW IT IS WORKING FINE. ?(11/04/14), I WAS ON VACATION IN OHIO. GOING 40 MPH AND THE SAME THING HAPPENED. AGAIN, I WAS LUCKY AND NO ACCIDENT. ?TOOK THE VAN TO NEAREST DEALERSHIP. THEY CHARGED ME $79 TO CHECK OUT THE CAR ? AND THEY DID NOT FIND ANYTHING. I WOULD HAVE THOUGHT THAT WOULD HAVE BEEN A COVERED CHARGE. ?CHRYSLER ?ESCALATED MY TICKET TO CORPORATE? AND THEY ALSO ASKED ME IF I FELT SAFE DRIVING MY VAN HOME. I DID NOT FEEL SAFE ? BUT REALLY DID NOT SEE A CHOICE BECAUSE ALL THE DEALERSHIP AND THE SURROUNDING CAR RENTAL PLACES HAD TO OFFER ME WAS A SMALL CAR AND I HAD 3 PEOPLE, LUGGAGE AND A WHEELCHAIR TO GET HOME. ?I DROVE SIDE ROADS HOME ? THE TOTAL TRIP TOOK ME AN ADDITIONAL 9 HOURS INSTEAD OF 4.5. (11/06/14) THE CAR SHUT DOWN AGAIN ON ME ? NO ONE WAS ON THE ROAD AT THE TIME. ?(11/07/14) RAY LAETHAM DEALERSHIP IN GROSSE POINTE, MICHIGAN. ?11/12/14 DEALERSHIP ASKED SEVERAL QUESTIONS ABOUT THE CAR AND SAID THE ENGINEERS AT CHRYSLER HAVE GIVEN THEM ADDITIONAL THINGS TO TRY ?11/14/14 DEALERSHIP TELLS ME I CAN PICK UP MY VAN. ENGINEERS HAVE DECIDED THAT IT MUST HAVE BEEN THE E85 GAS THAT I HAD BEEN USING "WHICH HAS BEEN KNOWN TO CAUSE PROBLEMS" EVEN THOUGH THAT IS THE GAS THAT I WAS TOLD TO USE. HOPEFULLY I WILL SURVIVE THE LAST 6 MONTHS OF MY LEASE. I HAVE A VAN THAT I CANNOT DRIVE MY FAMILY IN. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY CHRYSLER TOWN AND COUNTRY 2013 WAS RECALLED FOR A REAR QUARTER WINDOW SWITCH. P25/NHTSA 14V-234. I HAVE WAITED FOR OVER A YEAR FOR THE PART AND IT STILL HAS NOT COME IN. NO ONE AT CHRYSLER WANTS TO DEAL WITH THE PROBLEM. *TR

WIPERSAND HEADLIGHTS CAME ON BY THEMSELVES AND CYCLED ABOUT FOUR TIMES AND THEN WENT OFF. WE WERE DRIVING DOWN A SMOOTH ROAD, CLEAR DAY, TEMPERATURE WAS 80 DEGREES. WIPER AND HEADLIGHT SWITCH WERE SET AT "AUTO". A FEW DAYS LATER SAME THING HAPPENS. TAKE IT TO DEALER AND THEY STATE IT'S THE TIPM WHICH IS REPLACED FOR THE FIRST TIME. A MONTH OR SO LATER, WE ARE IN A BAD RAIN STORM AND THE WIPERS (IN AUTO) DO NOT COME ON. WHEN SWITCHED TO MANUAL, THERE IS ONLY THE SLOW SPEED AVAILABLE. TO SHORTEN THE STORY THE VAN HAS BEEN BACK TO THE DEALER FOUR TIMES FOR THE WIPER/HEADLIGHT PROBLEMS PLUS A FEW OTHER PROBLEMS. IT IS AGAIN AT THE DEALER FOR -YOU GUESSED IT THE WIPERS/HEADLIGHT ISSUE. THE DEALER IS GOING TO PUT IN THE FOURTH TIPM IN LESS THAN THE TWO YEARS (OCT 2013) WE'VE OWNED IT. I'VE BEEN WAITING OVER A WEEK TO GET THE VAN BACK AND I'M TOLD THERE IS A NATIONWIDE SHORTAGE OF TIPMS. OTHER MALADIES INCLUDE THE VAN BEING TOTALLY DEAD BECAUSE THE MAIN POWER PANEL ON THE LEFT WHEEL WELL WAS CORRODED. I TOO AM WAITING FOR THE QTR WINDOW SWITCHES. I'M TOLD THERE ARE TWO COLORS - GREEN AND BLUE. CHRYSLER HAS THE GREEN SWITCHES FOR LOWER LEVEL MODELS. THE HIGH END VANS NEED THE BLUE SWITCH.. IF IT WAS NOT FOR THE STOW & GO SEATING FEATURE WE WERE GOING TO BY A HONDA ODYSSEY. I FEEL RIPPED OFF AFTER SPENDING $39,000 FOR THE VEHICLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND THE DEALER STATED THE PART WAS NOT AVAILABLE. THE CONTACT INDICATED THAT, AS A TEMPORARY ADJUSTMENT, THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE PART WOULD BECOME AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN UPDATED 6/22/2015*JS

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 9/25 *CN

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MULTIPLE TIMES WINDSHIELD WIPERS BEGAN GOING AND WARNING LIGHTS FLASHED INSIDE THE CAR AND WINDOWS WENT DOWN WITH OUT BEING POWERED AND DOORS OPEN AND SHUT BY THEMSELVES. THREE TIMES THE CAR ENGINE SPONTANEOUSLY SHUT DOWN WHILE DRIVING LOSING POWER STEERING AND BRAKES. HAD IT TO MULTIPLE DEALERS - NO CODE ON THE COMPUTER SYSTEM SO NO ONE WOULD DO ANYTHING TO FIX IT. FREQUENT CONVERSATIONS WITH CUSTOMER SERVICE FOR CHRYSLER... NOTHING THEY CAN DO. WE'VE BEEN INSTRUCTED BY CHRYSLER TO KEEL A JOURNAL EVERY TIME OUR CAR SHUTS DOWN WHILE DRIVING... THAT'S THEIR SOLUTION. EVEN WITH THIS JOURNAL (ASSUMING MY FAMILY CONTINUES TO SURVIVE THE SHUT DOWNS WHERE WE LOSE CONTROL OF THE BRAKES AND STEERING WHILE MOVING DOWN THE ROAD) IF THERE IS NO CODE CHRYSLER WILL HAVE NO SOLUTION. *TR

THIS IS A NEW VEHICLE. RIGHT AROUND 6100 MILES, I STARTED HEARING IRRITATING NOISE AT SPEEDS AROUND 30-40 MPH. THE DEALERSHIP IS NOT ABLE TO RESOLVE THE ISSUE AND CHRYSLER SEEMS TO HAVE NO SOLUTION AS WELL. THEY BASICALLY SAY IT IS DRIVABLE SO I HAVE TO LIVE WITH IT. THIS NOISE IS PERSISTENT AND LOUDER THAN WHEN WE FIRST NOTICED IT (8200 MILES NOW). NO REPAIR, NO REPLACEMENT, NOTHING BUT A CONTINUAL NOISE. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER UNPLUGGED THE VENT SWITCH SEVEN MONTHS AGO AND THE RECALL REPAIR PART WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN THE CONSUMER STATED THE PROBLEM WAS RESOLVED. UPDATED 04/09/15*JB

I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH AND MY LIGHTS WENT OUT. I HAD BOTH HANDS ON THE STEERING WHEEL SO I DIDN'T TOUCH ANY BUTTON. I DID HAVE THE AUTOMATIC HIGH BEAM FEATURE TURNED ON. WAS EXTREMELY SCARY AS I COULD NOT SEE ANYTHING WHEN THE LIGHTS WENT OUT AS IT WAS PITCH DARK OUTSIDE. I BRAKED HARD AND AFTER SEVERAL SECONDS THE LIGHTS CAME BACK ON. I WAS SO LUCKY I DID NOT GO OFF THE ROAD AS I COULD NOT SEE ANYTHING WITHOUT THE HEADLIGHTS. MY FAMILY AND I COULD HAVE BEEN KILLED. VERY DANGEROUS. PLEASE ISSUE A RECALL. I SEE ON GOOGLE THAT OTHERS HAVE EXPERIENCED THE SAME ISSUE. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 11/02/15*BF THE CONSUMER STATED THE ISSUE WAS RESOLVED. UPDATED 11/05/15*JB

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO SPECIFY A DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 13V291000 (AIR BAGS), AND NHTSA CAMPAIGN NUMBER: 13V291000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT REPORTED THAT ON ONE OCCASION THE EXTERIOR LIGHTING OF THE VEHICLE FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DEALER REPLACED THE INTERIOR FLOORING FROM THE FRONT FIREWALL TO THE REAR FIREWALL. THE CONTACT MENTIONED THAT THE FLOORING WAS NOT ALIGNED CORRECTLY AND CAUSED WATER INTRUSION. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SIDE DOOR WAS NOT PROPERLY ALIGNED AND WAS DIFFICULT TO CLOSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE DEALER REFUSING TO PROVIDE A PERMANENT REMEDY FOR LONGER THAN 22 MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 02/23/16*LJ; UPDATED 04/25/18*JB *TR THE CONSUMER STATED THE RAMP GUAGE MATERIAL IT TOO THIN TO SUPPOURT THE WEIGHT OF THE WHEELCHAIR AND THE OCCUPANT. THE RAMP WAS INTERFERRING WITH THE FRONT SEAT POSITIONING. *JS

THERE ARE ABOUT 10 TO 12 TIMES THAT I HAVE TRIED TO ENGAGE MY CRUISE CONTROL AND IT WOULD NOT COME ON. THE ONLY WAY THAT I COULD GET TO COME AS IT SHOULD, WAS TO PULL OFF THE ROAD AND CUT THE ENGINE OFF AND RESTART IT AND IT WOULD MOST LIKELY START TO WORK. I JUST WONDER WHAT ELSE IS NOT WORKING WHEN THIS HAPPEN. I DID CALL CRYRSLER AND REPORT IT AS WELL AS HAD THE DEALERSHIP MAKE A NOTE ON HIS WORK SHEET. I HAVE NOT RECEIVED A CALL FROM ANYONE. THANK YOU FOR YOUR HELP

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 4/30/15*CN UPDATED 05/05/15*JB

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ATTEMPTED TO REACH OUT TO THE MANUFACTURER, BUT WAS PLACED ON HOLD FOR OVER THREE HOURS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I BOUGHT THIS VAN ABOUT 2 WEEKS BACK. THE DEALER HAD FILLED UP THE GAS TANK. YESTERDAY I WANTED TO REFUEL AND THEN I REALIZED THAT THIS WAS THE MOST UNSAFE CAR I HAVE SEEN. ANYBODY COULD HAVE ACCESS TO THE GAS CAP. THERE IS NO KEY LOCK OR LEVER LOCK TO IT. JUST FLIP OPEN THE COVER AND UNSCREW THE CAP AND PUT ANYTHING INTO THE GAS TANK OR DRAW OUT THE GAS IF YOU WANT TO. THIS CAR COSTS ABOUT 30,000 AND HAS ALL SORTS OF FEATURES BUT I AM SCARED TO TAKE IT OUT OF MY GARAGE AND PARK IT ANYWHERE ELSE. I HOPE THE MANUFACTURER DOES SOMETHING IN REGARDS TO THE ACCESSIBILITY OF THE GAS CAP TO EASE THE MIND OF THE OWNERS OF THIS VEHICLE. I WOULD NOT HAVE BOUGHT THIS CAR IF I HAD NOTICED THIS AT THE TIME OF PURCHASE. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE AND A LOUD NOISE EMITTED FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE ACCELERATED AFTER THE ACCELERATOR PEDAL WAS DEPRESSED WITH EXCESSIVE FORCE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT WAS A CERTIFIED MECHANIC AND DISCOVERED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. UPDATED 06/10/16*LJ *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT EXHAUST FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN EXHAUST LEAK AND THE EXHAUST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,612. UPDATED 05/06/16*LJ *TR

MY 2013 CHRYSLER TOWN & COUNTRY HAS AN EXHAUST LEAK. THE EXHAUST FUMES COME INTO THE CABIN AREA OF THE VEHICLE WHEN DRIVING. LINWOOD MOTORS IN PADUCAH, KY 42001 PHONE # 800-326-7604 HAVE WORKED ON THE VEHICLE SEVERAL TIMES. THE MECHANICS AT LINWOOD MOTORS CLAIM TO HAVE REPLACED THE EXHAUST SYSTEM TWICE, BUT IT STILL LEAKS. ON JULY 14, 2014 FOUND EXHAUST LEAKING INTO A/C VENTS & BLOWING INTO CAB. TECH REPLACED ENTIRE EXHAUST SYSTEM. TEST DROVE WITH CARBON DIOXIDE MONITOR FROM WALMART, WHICH WILL ONLY DETECT AT 30 PPM'S OR HIGHER. IF THE MONITOR HAD INDICATED THAT THERE WAS CARBON MONOXIDE IN THE CAB; A PERSON COULD ONLY BE EXPOSED TO HIS LEVEL FOR ONE HOUR BEFORE NEEDING TO BE REMOVED TO FRESH AIR! WHEN THE VEHICLE WAS RETURNED TO US, IT STILL WAS LEAKING EXHAUST FUMES INTO THE CAB. WE MADE AN APPOINTMENT TO PUT THE VEHICLE BACK INTO THE SHOP AT LINWOOD MOTORS ON SEPTEMBER 8, 2014 AT 2 PM. WHEN MY WIFE AND I ARRIVED AT LINWOOD MOTORS RICK KUPPER AND KEVIN JONES REFUSED TO PUT THE 2013 CHRYSLER T&C INTO THE MAINTENANCE SHOP BECAUSE THEY HAD EXPENDED ALL THE RESOURCES THE COMPANY WOULD ALLOW. AFTER THE 2013 CHRYSLER T&C HAS SET IN MY YARD FOR 16 MONTHS CHRYSLER HAS FINALLY AGREED TO SETTLE AND BUYBACK THE VEHICLE. MY NEW CONCERN IS THAT CHRYSLER WILL PUT THE VEHICLE BACK ON THE MARKET AND SALE IT WITHOUT FIXING THE 2013 CHRYSLER T&C. MY WIFE HAD A STROKE ON JUNE 20, 2014 AND OUR DOCTORS ADVISED US TO QUIT DRIVING THE 2013 CHRYSLER T&C; BECAUSE MY WIFE'S DOCTOR BELIEVES THE EXHAUST LEAK CONTRIBUTED TO HER STROKE. I HAD TO PURCHASE ANOTHER VEHICLE TO DRIVE AND LOST INTEREST ON MY MONEY THAT I HAD TO USE FROM SAVINGS. CHRYSLER HAS MADE A BELIER OUT OF ME!!! I WILL NEVER OWN ANOTHER CHRYSLER VEHICLE AGAIN AS LONG I LIVE. THANKS CHRYSLER CORPORATION FOR YOUR TORTURE. END OF REPORT.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, ANOTHER VEHICLE UNEXPECTEDLY TRAVELED INTO THE SAME LANE AND CRASHED INTO THE FRONT END OF THE VEHICLE. THE CONTACT'S VEHICLE SWERVED OFF THE ROAD, INTO A DITCH AND THEN WENT AIRBORNE. THE VEHICLE LANDED ON THE ROOF OF THE SECOND VEHICLE THAT WAS INVOLVED IN CRASH. THE AIR BAGS FAILED TO DEPLOY DURING THE IMPACT. A POLICE REPORT WAS FILED. THE CONTACT AND FRONT SEAT PASSENGER SUFFERED FROM SEVERE INJURIES TO THE KNEES, ARMS AND SPINE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V291000 (AIR BAGS) AND THE CONTACT'S VIN WAS INCLUDED IN THE RECALL, HOWEVER THE VEHICLE HAD NOT BEEN PREVIOUSLY SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,700.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY MINI VAN. THE CONTACT STATED THAT WHILE THE DRIVER'S SIDE SLIDING DOOR WAS BEING OPENED, THE SENSOR FAILED AND THE DOOR CLOSED ON THE LEFT HAND OF A YOUNG PASSENGER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 16,000.