2010 Dodge Challenger Complaint Log

Was driving and a tick was present then over heated sat on side of road until cooled down added coolant drove home . The next day car was drivable. Drove to school and car was sounding funny so took it to a repair shop and they told me the particular engine in the vehicle has a fuel efficient component where it shuts down the cylinders on the freeway, and the lifters are supposed to open, but our lifter did not open. It got stuck and grind the camshaft in the motor. Needless to say I had to have the car towed home. It’s just sitting in my parking lot. I tried calling Dodge. They wouldn’t help me. I tried calling multiple agencies to help. I looked up on the Internet and there is multiple complaints about the same problem it’s called the hemi lift so hopefully one day this can be recalled because I’m still paying on the car. I had a year and a half. No one will help me. My kids were driving the car. What if the thing blew up on them on the freeway and somebody hit them because Car wouldn’t move anymore . Or if they were taking the car through the desert and there is no phone calls and no one around. If they were going around corners of a mountain and just stopped on them or blew up because can’t drive the car anymore. very bad and scary and sad that the builder of that motor won’t fix their mistake and leave countless people stranded and in a predicament

My vehicle was stolen in downtown New York

As documented in the previous report.

I need to address a serious issue regarding the car I purchased in 2020 from a private vendor. Upon taking the car to Crown Dodge Dealership in Ventura County for repair, I had to pay roughly $700 out of pocket for the service and rented a car from Hertz for the days I was without my car. However, upon receiving the car back, it still had unresolved issues with the electrical components and dashboard noise. It is unacceptable that the manager at the dealership did not prioritize my safety or the quality of the car I purchased. Since this car is my sole mode of transportation, I demand a prompt resolution to this matter. I expect immediate assistance in addressing these concerns. Thank you.

Was driving normally going 65 mph on the highway when white smoke was emitting from inside the steering wheel. Between the dashboard and steering wheel. Engine was fine and no warning lights came on. Everything ran great except for the white smoke. I don’t know what it could be. Luckily it didn’t catch on fire

I experienced a catastrophic timing chain failure despite prior recall work being performed by Dodge that supposedly resolved their known timing chain issues with the 5.7L hemi with automatic transmission. This failure occurred without any prior warning at a cruising speed of about 65 MPH rendering the car undrivable. There were no warning lights, drivability issues, or signs of the impending failure. This is a well-maintained car with only 80,000 miles, never missing a required oil change and other maintenance tasks. Timing chains should not fail at such low milage - indeed, timing belts will last longer before they fail. This failure occurred on a major highway placing me and other motorists in danger from the car being unmovable and potentially causing a high-speed collision on a 70 MPH highway. If this had occurred less than 0.5 miles down the road, both shoulders of the roadway were closed due to road widening construction. A certified letter with pictures of the timing chain and timing chain guide failures with a receipt for associated repairs was sent the to the manufacturer in December 2023 but they have not given me the courtesy of a reply. The engine was replaced by an independent mechanic at an out-of-pocket cost of $13,217.38 and the pictures were taken at that time by the repair shop.

The contact owns a 2010 Dodge Challenger. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. Additionally, the low engine oil warning light was illuminated. The contact stated that the failure had reoccurred approximately three or four times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

ABS Module Failure. All repair parts discontinued from 2008-2014 for Manual Transmissions. Safety issue will not allow operations of Anti lock brakes

The clutch stick broke while driving and putting it on gear.

The Gen III hemi has an inherent design flaw in which the rollers making contact with the camshaft will fail, causing damage to the camshaft and causing the engine to misfire. This is due to the camshaft being moved away from the crankshaft as it causes oil starvation. After extensive research it appears to affect cars of various miles and workload. There is no single cause that makes this happen other than a grievous design flaw. The main complaint is that you experience total power loss at higher revs, making it dangerous to drive on the interstate or attempting to merge into traffics as the engine begins to shudder and lose most power. Whether it’s 40K miles or 110K miles, the flaw does not discriminate. After numerous attempts to reach Chrysler technical service on how to prevent this, I’ve been ignored and case numbers deleted. Now this is very important. This causes a misfire which not only destroys catalytic converters, but arrives with no notice. It’s very possible someone may be attempting to pass someone on the interstate and suddenly lose power. My mechanic inspected it and confirmed that the rollers failed, causing causing lifters to not make proper clearance. This needs to be investigated as this engine is in millions of cars. And even if 1% of these failure occur on an interstate, the potential for fatalities is absolutely nothing to ignore. I kindly ask that this matter be investigated. As not everyone can afford the 5K to fix this problem like I can. And due to its high prevalence in trucks, this could cause those who use their trucks for work to be put in a tight spot. I understand normal wear and tear, but by no means should a cam and valve train fail this soon in a car. Giving the Gen III hemi by Chrysler and their infamous timing chain defect, I believe this is also a dangerous flaw and something Chrysler ignored. Hoping it would outlast warranties. Best regards.

The contact owns a 2010 Dodge Challenger. The contact stated while driving at an undisclosed speed, the tire sensor, battery, and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic and diagnosed as a powertrain control module failure, which caused the battery and alternator to fail. The mechanic informed the contact that the powertrain control module needed to be replaced. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 57,000.

The contact owns a 2010 Dodge Challenger. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the instrument panel was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the battery was replaced. The contact had received notification on NHTSA Campaign Number: 16V352000 (AIR BAGS). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 185,000. Parts distribution disconnect.

Car stall no warning lite. Car has stalled when driving on the freeway, when exiting the Freeway as well at making turns. This has been happening for about 3 years. Seems to only happen during the summer months. The dodge dealership said that they would not be able to identify the problem unless a warning lite was on or they test drive and it happens. The problem doesn't happen all the time it's sporadic.

The car has an intermittent issue where at highway speeds it will go into almost a limp mode. Basically the check engine light comes on and car loses power and won't go over 45 mph. I have to pull over and shut car off. It will restart and operate normally for a random period of time. Very dangerous when on the highway and have to pull over to the side of the road. From the forums I belong to, this is a very common problem. There are even members that have bought a brand new Challenger and had this happen to them after a few months. The code that usually appears from this is misfire on cylinder 1 and even the dealerships don't know what causes it and hard to diagnose since it happens randomly. Love the car but very annoyed that this keeps happening and no one can figure out the fix

PROBLEM: FUEL FUMES IN THE CABIN OF MY 2010 CHALLENGER STATIONARY AND IN MOTION (CITY AND HIGHWAY). THE FUEL TANK IS LOCATED UNDER THE REAR SEAT IN DODGE CHALLENGERS, CHARGERS AND THE CHRYSLER 300. INTERNET SEARCHES REGARDING FUEL FUMES IN THE CABIN REVEALED NUMEROUS COMPLAINTS REGARDING FUEL PUMP O-RING LEAKS. THERE ARE U-TUBE VIDEOS AVAILABLE FOR THE HOME MECHANIC. HOWEVER, IT IS UNREASONABLE TO EXPECT THAT AN OWNER PERFORM THIS REPAIR DUE TO THE EXPOSURE TO GASOLINE AND THE POSSIBILITY OF FIRE OR EXPLOSION. MY CHALLENGER IS A LIMITED EDITION MOPAR10 WITH METICULOUS MAINTENANCE AT THE DEALERSHIP WHEN IT WAS PURCHASED. IT HAD ONLY 60,958 MILES WHEN I TOOK IT TO THE DEALERSHIP ON 01/28/21. THEY HAD TO REPLACE THE FUEL PUMP O-RINGS AT A COST OF $396.00 ($96 IN PARTS AND $300 IN LABOR). I HAVE NEVER HAD THIS PROBLEM IN ANY VEHICLE THAT I HAVE OWNED, NEW OR USED, SINCE 1978. THE EXPOSURE TO GASOLINE FUMES IS A WELL KNOWN HEALTH HAZARD ESPECIALLY IN A CLOSED ENVIRONMENT SUCH AS A VEHICLE CABIN. FOR THE CAR WITH ONLY 60K MILES WITH METICULOUS MAINTENANCE BEING PERFORMED BY ONE DEALERSHIP AND A SAFETY ISSUE WITH MANY COMPLAINTS ON THE INTERNET, WARRANTS AN INVESTIGATION OF DODGE AND CHRYSLER REPAIR RECORDS ON THIS ISSUE. A $400 REPAIR IS 25% PARTS AND 75% LABOR. I RESPECTFULLY SUBMIT THAT A RECALL HAS BE ISSUED. PLEASE NOTE THAT MY DODGE DEALER HAS BEEN EXCEPTIONAL REGARDING CUSTOMER CARE. HOWEVER, THEY DID NOT OFFER TO REPAIR THIS DEFECT FREE OF COST BECAUSE NO RECALL EXISTS ON THIS ISSUE. MY DEALERSHIP IS JIM CLICK DODGE IN TUCSON, ARIZONA. THE REPAIR INVOICE NUMBER IS DDCS759163. YOU HAVE MY PERMISSION TO USE MY PERSONAL DATA ON THIS INVOICE TO CREATE A RECALL. THANK-YOU, RANDY STURGEON, RETIRED FEDERAL LAW ENFORCEMENT AGENT.

I HAVE RECEIVED A LETTER ABOUT AN AIRBAG SAFETY RECALL. I WENT TO DEALERSHIP TO GET IT FIXED. THE DEALER SAID THAT THEY NOT GOING TO FIXED IT BECAUSE MY CAR GOT TO A CAR ACCIDENT BEFORE, SO THEY COULD NOT PERFORM RECALL DUE TO AIRBAG DEPLOYED. THE LADY SAID NO DEALERSHIP WILL FIXED IT. I WANT TO KNOW IF I AM GOING TO GET ANY CREDIT SO THAT I CAN GET IT FIXED, OR AM I GOING TO BE THE ONE WHO IS GOING TO PAY TO FIX IT OUT OF MY POCKET. PLEASE FEEL FREE TO CONTACT ME AT [XXX] OR [XXX] PLEASE SEE THE ATTACHMENT. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

STRONG GAS SMELL INSIDE THE CAR WHEN PARKED OR DRIVING FOGS THE WINDSHIELD LEADING TO POOR VISIBILITY GOT A DIAGNOSTIC DONE BY MEINEKE TURNS OUT IT'S DUE TO CRACKED FUEL PUMPS HAD IT REPAIRED AT A COST OF $1000 TURNS OUT THERE ARE 8 SIMILAR COMPLAINTS ON THE WEBSITE I BELIEVE YOUR INSTITUTION SHOULD DO A RECALL SINCE IT'S A DANGER TO THE DRIVER AND THE PUBLIC

MY CAR WONT START I REPLACED THE ALTERNATOR AND THE BATTERY A FEW TIMES. BUT SOMTHING KEEPS DRAINING THE BATTERY. WHERE I HAVE BEEN STALLED ON HIGHWAY 5 LATE AT NIGHT.

SEVERE ENGINE DAMAGE DUE TO SAFETY RECALL. DIAGNOSIS IS DEFECTIVE RECALL PART. CAR STALLED AT DEALERSHIP GOING ON 3 WEEKS. MANUFACTURE DOES NOT WANT TO COMPLETE WORK UNTIL MANUFACTURER APPROVES WARRANTY. FCA LLC IS YET TO APPROVE.

WHILE MAKING A RIGHT TURN, THE CAR JUST DIED OUTTA NOWHERE, ALSO SEEN IN DODGE FORUMS WHERE THIS HAPPENS A LOT

2010 DODGE CHALLENGER DRIVER SMART GLASS GOES UP AND DOWN AND DRAINS BATTERY. DODGE STATES THIS IS PROBLEM ON 2011

TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT STATED THAT THE IGNITION KEY COULD NOT BE REMOVED FROM THE IGNITION WHICH CAUSED THE BATTERY TO DISCHARGE. A LOCKSMITH WAS CALLED TO THE SCENE AND THE KEY WAS REMOVED. THE CONTACT INDICATED THE VEHICLE EXPERIENCED SEVERAL ELECTRICAL FAILURES WHILE THE KEY WAS CEASED IN THE IGNITION. THE CONTACT STATED THAT DUE TO THE FAILURE THE VEHICLE STALLED WHILE BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TALLAHASSEE DODGE (3987 W. TENNESSEE ST. TALLAHASSEE FL) WHO REPLACED THE IGNITION MODULE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 124,000.*DT*JB

CAR HAS STALLED SEVERAL TIMES WHILE DRIVING ABOVE 60 MPH. SEEMS LIKE LOSES POWER AND FUEL PUMP SHUTS OFF. HAD TO PULL OVER AND RESTARTS WITH NO ISSUES. KIND OF DANGEROUS WHEN YOU LOSE POWER TO BRAKES AND STEERING TOO.

ON DECEMBER 11, 2019, MY SON WAS ABOUT TO LEAVE FOR WORK WHEN THE HORN STARTING BLOWING IN THE CAR AND WOULDN'T STOP. THE CAR WAS STATIONARY. AFTER ABOUT 4 MINUTES IT STOPPED. I TOOK THE CAR TO SUPREME CHEVROLET IN PLAQUEMINE WHERE I PURCHASE THE CAR FROM. THE CAR WAS CHECKED OUT AND TOLD THAT I WAS GOING TO NEED ANOTHER HORN, THEY HAD ORDERED ONE AND IT SHOULD BE IN IN ABOUT 3 DAYS. WHEN I WENT TO THE SERVICE AREA TO PICK UP THE CAR, THE GUY TOLD ME THAT THE HORN AND AIRBAG HAD BEEN TAKEN OUT AND THEY HAD PUT SOMETHING AROUND THE STIRRING WHEEL TO HOLD IT DOWN UNTIL THE HORN CAN BE REPLACED. I HAVE CHECKED BACK MULTIPLE TIMES AND THEY ARE STILL SAYING THEY CANNOT LOCATE THE HORN FOR MY CAR. IT'S VERY DANGEROUS TO DRIVE A CAR WITHOUT A HORN AND AN AIRBAG. TODAY IS OCTOBER 23, 2020 AND I HAVE YET TO GET A HORN AND AIRBAG FOR THE CAR.*DT*DT*JB*JB

THE TIMING CHAIN BROKE FOR THE SECOND TIME. IT BROKE THE FIRST TIME AT 65K+ MILES. IT WAS FIXED (OF MUCH DAMAGE) VIA THE PO1 CUSTOMER CARE "RECALL". NOW IT'S AT APPROX. 104K MILES, IT'S THE SAME PROBLEM AND CHRYSLER DENIED TAKING RESPONSIBILITY AND MY CLAIM.

TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT STATED THAT THE TRUNK OPENED INDEPENDENTLY AND THE PASSENGER WINDOW DID NOT CLOSE AND ROLL DOWN INDEPENDENTLY. THE MANUFACTURE WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE CUSTOMER SATISFACTION REPAIR FOR THE SMART GLASS WINDOW SWITCH, WHICH CAUSED THE PASSENGER WINDOW TO OPEN INDEPENDENTLY, THE WINDOW NOT TO CLOSE SECURELY, THE BATTERY TO DRAIN, AND THE ENGINE NOT TO START. BOB BAKER DODGE (5555 CAR COUNTRY DRIVE, CARLSBAD, CA 92008, (760)-814-9664) DETERMINED THAT THE PASSENGER DOOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. WHILE DRIVING 60 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND CHECKED UNDERNEATH THE HOOD. THE CONTACT DISCOVERED SMOKE AND A SPARK COMING FROM THE ALTERNATOR. THE CONTACT DISCONNECTED THE BATTERY CABLE TO PREVENT THE VEHICLE FROM POSSIBLY CATCHING ON FIRE. THE CONTACT THEN RECONNECTED THE BATTERY AND DROVE TO AN INDEPENDENT AUTO SHOP. THE MECHANIC REPLACED THE ALTERNATOR IN THE VEHICLE. AFTERWARDS, THE ALTERNATOR AND COMPUTER INSIDE THE VEHICLE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE ALTERNATOR WAS REPAIRED; HOWEVER, THE COMPUTER SYSTEM WAS NOT. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.

2014 TIMING BELT WAS RECALLED AND APPARENTLY REPAIRED. CAR SHUT OFF IN THE MIDDLE OF THE HIGHWAY AND THEN ENGINE SEIZED. HAD IT TOWED AND SERVICE SAID IT WAS TIMING BELT AGAIN AND NOW ENGINE NEEDED TO BE REPLACED. CALLED DODGE, THEY SAID THERE IS NOTHING THEY CAN OR WANT TO DO.

TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. -TAPPING NOISE EMERGING FROM THE ENGINE COMPARTMENT --NO KNOWN CONSEQUENCE OTHER THAN THE NOISE -THE DRIVER SIDE ROCKER ARM ASSEMBLY THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN TO THE DEALER SAFFORD CHRYSLER/DODGE, 1915 N SALISBURY BLVD, SALISBURY, MD 21801 FOR A SCHEDULED MAINTENANCE AND THE MECHANIC NOTICED THE NOISE, THEY DETERMINED THAT THE ROCKER ARM ASSEMBLY HA TO BE REPLACED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED ON WEDNESDAY SEPTEMBER THE 4TH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. *TT*JB

THE ENGINE DIES RANDOMLY SOMETIMES RIGHT AFTER STARTING AND SOMETIMES AT ROAD AND/OR HIGHWAY SPEED'S IT WILL READILY RESTART WITH THE KEY AND RUN FINE UNTIL THE NEXT RANDOM ACT. IT HAS DIED AT LEAST A DOZEN TIMES IN THE LAST SIX MONTHS ONCE IN A CURVE THAT CAUSED THE CAR TO DRIFT IN ON COMING TRAFFIC BEFORE I WAS ABLE TO RESTART IT LUCKILY THERE WAS NO OPPOSING TRAFFIC. IT SHOWS NO ENGINE CODES.

HEADLIGHTS AND TAILLIGHTS FLASHING SPONTANEOUSLY WHILE DRIVING DAY OR NIGHT DASH LIGHTS FLASHING ALSO WHEN THIS HAPPENS. THIS HAPPENS ON THE HIGHWAY SIDE STREET EVERYTIME THE CAR IS STARTED AND DRIVING IT JUST RANDOMLY HAPPENS. IT STARTED JULY 31,2019 AND WAS DIAGNOSED AUGUST 5 2019 TOOK TO DODGE DEALER AND TOLD THE TIPM NEEDED TO BE REPLACED AND THAT THIS IS A COMMON ELECTRICAL MALFUNCTION WITH CHRYSLER DODGE FIAT WITH THIS MALFUNCTION MY AIRBAG LIGHTS ARE NOW ON , WINDOWS DO NOT WANT TO ROLL DOWN DOOR LOCKS ARE MALFUNCTIONING NOW AS WELL SO I COULD BE TRAPPED INSIDE MY VEHICLE WHILE WAITING FOR DODGE TO GET THE PART IN.

TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO MARINO CHRYSLER JEEP DODGE (LOCATED AT 5133 W IRVING PARK RD, CHICAGO, IL 60641, (773) 777-2000) WHERE IT WAS DIAGNOSED THAT THE WIN MODULE OF THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR THE IGNITION SWITCH AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

MY PASSENGER DOOR LATCH WENT OUT. THERE'S A RECALL FOR 2011 CHALLENGERS BUT NOT 2010. MY 2010 HAS THE SAME ISSUES AS THE 2011 RECALLS. I HAD TO REPLACE MY DOOR LATCH BECAUSE MY WINDOW KEPT JUMPING UP AND DOWN WHILE MY CAR WAS OFF AND KILLED MY BATTERY. MY LOCAL DEALERSHIP HAD NO IDEA HOW TO FIX IT OR WHAT WAS CAUSING MY WINDOW TO JUMP UP AND DOWN. I HAD TO TELL THEM I READ ONLINE THAT THE LATCH WAS THE ISSUE. AFTER REPLACING THE LATCH THE PROBLEM WAS FIXED BUT TWO WEEKS LATER I ROLLED MY WINDOW DOWN WHILE DRIVING AND IT WILL NOT COME BACK UP. OF THE 2011 CHALLENGERS HAVE THE RECALL WHY DOESN'T THE 200 HAVE THE SAME RECALL BECAUSE THEY ARE HAVING THE SAME ISSUES.

A RECALL WAS PERFORMED IN 2015 REGARDING A TIMING CHAIN FAILURE. THIS CAR SAT IN A DEALER LOT FOR AN EXTENDED PERIOD OF TIME. I PURCHASED THE VEHICLE AND RARELY DRIVE IT. A TIMING CHAIN FAILURE STALLED ME IN THE MIDDLE OF THE INTERSTATE. A CHRONIC ISSUE ACCORDING TO MOST FORUMS, EVEN AFTER THE RECALL WAS PERFORMED. THE CAR HAS LESS THAN 73,000 MILES ON IT AND SHOULD NOT HAVE FAILED REGARDLESS OF MONTHS,OF THE FACT THAT IT WAS MORE THAN 24 MONTHS. IT IS A VERY LOW MILEAGE CAR FOR THE YEAR AND THIS IS ON ONGOING ISSUE FROM THESE VEHICLES FROM 2009-2012.

WHILE VEHICLE IS PARKED AND ENGINE OFF , DRIVERS SIDE ' SMART WINDOW ' WHICH OPENS APPROXIMATELY 1/4' WHEN DOOR IS OPENED AND THAN CLOSES WHEN DOOR IS SHUT , CONTINUES TO OPEN APPROXIMATELY 1/4 ' AND CLOSE UNTIL BATTERY DIES . WINDOW STAYS IN OPEN POSITION THE 1/4' . SMART RESET, UNSUCCESSFUL. ONLINE CHATS SAY THIS IS COMMON PROBLEM .

MY VEHICLE WHILE DRIVING AND STATIONARY THE PASSENGER SIDE WINDOW ROLLS UP AND DOWN ON IT'S OWN CAUSING MY BATTERY TO DRAIN.

SMART POWER WINDOWS GLITCH, GO UP AND DOWN BY THEMSELVES AND DRAIN BATTERY

TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT STATED THAT THE TRUNK RANDOMLY OPENED WITHOUT WARNING DUE TO AN INTERNAL ELECTRICAL MALFUNCTION. THE DEALER (CAPITAL CHRYSLER JEEP DODGE, 919-295-9721, LOCATED AT 200 WATERFIELD RIDGE PL, GARNER, NC 27529) WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,362.

TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE INTERMITTENTLY STALLED WHILE MAKING TURNS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BROWNING DODGE CHRYSLER JEEP RAM, 1983 HAMNER AVE, NORCO, CA 92860, (951) 272-3110) WHERE A ROAD TEST WAS PERFORMED; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35174074. THE FAILURE MILEAGE WAS 13,400.

THERE ARE NO PARTS WORLD WIDE TO REPAIR THE ABS BRAKE MODULE .PART # 68067398AB. I HAVE CONTACTED DODGE SRT DEPARTMENT @(855)778 8326 CASE # 35139693 AND TRIED FOR 2 MONTHS TO RESOLVE THIS ISSUE. I RECEIVED A CALL TODAY STATING THE PART WAS NO LONGER MADE AND THERE IS NO DEALER WHO CAN SUPPLY THE PART TO MAKE THE REPAIR. THEY WOULD NO LONGER BE WORKING THIS CASE AND COULD /WOULD NOT BE ABLE TO HELP WITH THE ISSUE. WE DID KEEP THE RECORDING OF THIS CALL AS IT WAS LEFT ON OUR VOICE MAIL. THIS IS PART OF THE BRAKING SYSTEM AND ALSO CONTROLS THE ANTI SKID SYSTEM PUTTING THE DRIVER AT RISK OF NOT BEING ABLE TO CONTROL THE CAR .

TRUNK LATCH ON CAR WONT LATCH WHEN SHUTTING TRUNK. WHEN YOU SHUT IT AND TURN ON KEY TRUNK OPENS AGAIN. YOU HAVE TO SHUT IT TWICE EVERYTIME TO GET IT TO LATCH. THIS HAPPENS EVERYTIME YOU UNLOCK CAR OR START CAR.

THE WINDOW MOVES UP AND DOWN AFTER CAR IS OFF DRAINING THE BATTERY ON THE CAR. THE CAR IS STATIONARY

AFTER A COOLANT FLUSH MY AC STOPPED WORKING AND FLASHING LIGHTS AFTER PERFORMING A RECHARGE WITHOUT MY PERMISSION ON SATURDAY.NOTIFIED DAVID (X) ABOUT SITUATION DID NOT GET NO HELP FROM HIM. AS A CONCERNED CUSTOMER WHO TAKES CARE OF MY CAR. I WENT TO EXPRESS LANE TODAY JULY 23,2018 AT 8:30ISH AND SPOKE TO DAVID . I ASKED HIM IF I COULD SPEAK WITH EDDIE (Y) HE SAID GO WALK ACROSS THE STREET TO THE SALES BUILDING TO HIS OFFICE. I WALKED OVER TO SALES DEPARTMENT AND ANOTHER'S EMPLOYEE ASKED ME WHY I NEEDED TO SPEAK WITH HIM. I TOLD HIM IT'S REGARDING A SITUATION THAT HAPPENED ON SATURDAY AND I WAS WILLING TO WAIT ON EDDIE (Y) IF HE ISN'T NOT AVAILABLE AT THE MOMENT.THE SALES ASSOCIATE TOLD ME HE WASN'T GOING TO TEXT EDDIE AND LET HIM KNOW. HOWEVER, HE THEN PROCEEDED TO TELL ME THAT EDDIE PROBABLY IS IN A MEETING OR SOMETHING. I TOLD HIM OKAY AND I WALKED BACK OVER TO EXPRESS LANE AND ASKED DAVID (X) IF I COULD SPEAK WITH EDDIE AND THAT I WAS WILLING TO WAIT. DAVID WAS NOT HELPFUL AT ALL .HE SAID WE'LL ITS NO WAY I CAN'T GET IN TOUCH WITH HIM FOR YOU. SO I WALKED BACK TO SALES AND THE RECEPTIONIST ASKED ME WHAT I NEEDED HELP WITH AND I TOLD HER SITUATION ON HOW THE MANGER DAVID (X) WAS NOT TRYING TO HELP ME. I TOLD HER WHO I WAS LOOKING FOR AND SHE SENT ME TO HIS OFFICE. I WALKED TO HIS OFFICE AND TAPPED ON THE OPEN DOOR AND SAID HEY MR (Y) I WAS TOLD TO COME OVER TO YOUR OFFICE TO DISCUSS A SAFETY ISSUE WITH MY CAR THAT HIS TEAM MESSED UP AND DID WORK WITHOUT MY PERMISSION. HE STARTED YELLING RUDELY I CAN'T HELP YOU I'M DOING PAYROLL RIGHT NOW. HE SAID LET DAVID HELP YOU.I TRIED TO EXPRESS TO HIM WHY I COULDN'T GET MR. (X) HELP BUT HE CUT ME OFF AND CALLED THE SALES ASSOCIATE WHO I HAD REPORTED THE PROBLEM TO ON SATURDAY IN THEN OFFICE. DAVID LIED AND SAID HE DIDN'T DO NOTHING TO MY CAR AND NO ONE HELPED ME GET THE SITUATION RESOLVED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ACCELERATED / STUCK TO FLOOR GOING DOWN HIGHWAY. WOULD NOT SHUT OFF. THE THROTTLE WAS STUCK WOULD NOT RELEASE. THIS HAPPENED WHILE WE WERE PASSING ANOTHER VEHICLE.

WINDOWS ARE SELF ROLLING DOWN , DOORS SELF LOCK\UNLOCK AND THE BATTERY KEEPS DRAINING DOWN , SO I FREQUENTLY NEEDS A JUMP START

DURING ITS MOST RECENT SCHEDULED OIL CHANGE ON MAY 25, 2018, THE DODGE SERVICE DEPARTMENT INDICATED THAT MY 2010 CHALLENGER SRT8 WITH 56,000 MILES HAS AN OIL LEAK THAT IS LEAKING FROM THE FRONT OF THE CRANKSHAFT AND THE DODGE CHALLENGER SERPENTINE/DRIVE BELT IS SPRAYING OIL ALL OVER THE PLACE UNDER THE HOOD, ON THE ENGINE AND DIRECTLY INTO THE ALTERNATOR WHICH THE DODGE SERVICE DEPARTMENT INDICATED COULD CAUSE A FIRE! I CONTACTED FIAT CHRYSLER AUTOMOBILES CUSTOMER CARE (CASE NUMBER 34409843) AND PROVIDED DETAIL WITH AFTER 5 CUSTOMER CARE AGENTS ON 5 SEPARATE OCCASIONS PROMISING ME A CALLBACK (NEVER RECEIVED) WISHED ME GOOD LUCK WITH HAVING DODGE ADDRESS THE ENGINE OIL LEAK / FIRE HAZARD. I HAVE INQUIRED WITH TWO OTHER LOCAL DODGE DEALERSHIP SERVICE DEPARTMENTS AND BOTH INDICATED THAT THEY HAVE NEVER SEEN THIS TYPE OF ISSUE ON A 2010 DODGE CHALLENGER SRT8. ON JULY 3, 2018, I ONCE AGAIN CONTACTED FIAT CHRYSLER AUTOMOBILES CUSTOMER CARE AND WAS ADVISED THAT CASE NUMBER 34409843 WAS UNILATERALLY CLOSED BY A SUPERVISOR WITHOUT CONTACTING ME OR THE DODGE DEALERSHIP SERVICE DEPARTMENT THAT PERFORMS ALL MAINTENANCE ON MY 2010 DODGE CHALLENGER SRT8. ACCORDINGLY, I REQUESTED AND THE FIAT CHRYSLER AUTOMOBILES CUSTOMER CARE REPRESENTATIVE OPENED UP A NEW CASE (CASE NUMBER 34660813) CASE NUMBER 34409843 05/25/2018-GABRIEL EMPLOYEE ID GW373 06/13/2013-JAKE EMPLOYEE ID JR2692 06/20/2018-ROBERT EMPLOYEE ID RC2336 06/20/2018-LAUREN EMPLOYEE ID LUW551 07/03/2018-JANELLE (REFUSED TO PROVIDE EMPLOYEE ID) CASE NUMBER 34660813 07/03/2018-DOAA EMPLOYEE ID DH1013 SINCE THE SERVICE VISIT ON MAY 25, 2018, I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE FOR FEAR THAT IT WILL CATCH FIRE.

THE ENGINE CONTINUES TO RUN WHEN KEY IS TAKEN OUT OF THE IGNITION AND THE CAR CAN CONTINUE TO BE OPERATED. CANNOT GET THE CAR TO TURN OFF. THIS HAPPENS WHEN WE ARE TRYING TO TURN THE CAR OFF AFTER PARKING IT.

PULLED MY CAR OUT OF THE GARAGE, STARTED WASHING HER. THE WIRE ABOVE THE DRIVERS VISOR SHORTED AND CAUGHT THE INTERIOR ON FIRE. THANK GOD I DID NOT HOP ON THE ROAD BUT WAS WASHING THE CAR. 3 MONTHS LATER, STILL DO NOT HAVE THE CAR AS DODGE STOPS MAKING HEADLINERS AND WE HAVE BEEN UNABLE TO FIND ONE AT A JUNKYARD.

TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER'S SIDE WINDOW ROLLED UP AND DOWN INDEPENDENTLY. ADDITIONALLY, WHEN THE VEHICLE WAS PARKED AND TURNED OFF, THE DRIVER'S SIDE WINDOW CONTINUED TO GO UP AND DOWN WITHOUT WARNING AND DRAINED THE BATTERY. THE LOCAL DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INQUIRED ABOUT TECHNICAL SERVICE BULLETIN NUMBER: 23039. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 340007776. THE CONTACT WAS REFERRED TO NHTSA. AFTER DOING HIS OWN ONLINE RESEARCH AND READING SERVICE BULLETINS, THE CONTACT BELIEVED THAT THE WINDOW ACTUATOR WAS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,700.

MY 2010 CHALLENGER RT HAS THE 6 SPEED MANUAL TRANSMISSION IN IT AND SOMETIMES IT WON'T SHIFT INTO SECOND GEAR, ALMOST SEEMS LIKE THERE IS NO SECOND GEAR THERE, FOUND OUT THERE IS A STAR CASE FOR THE WRONG GREASE WAS PUT ON THE INPUT SHAFTS AND IT'S MESSING UP TRANNY'S AND THE MILES ON MY CAR IS 50,131 AND THE STAR CASE NUMBER STAR CASE#-IT'S K38556860 AND IT'S A VALID CASE AND IT HAPPENED WHEN I WAS DRIVING IT AND ALMOST CAUSED A WRECK CAUSE IT HAPPENED IN A TURN SO I MORELESS HAD TO GO FROM 1ST TO 3RD GEAR