There are 3 stored owner reports matching the steering leading-label group for the 2020 Dodge Durango in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)Manufacture defect, steering column rubbing against brake line causing brake line to rupture causing damages with possible danger of fire or possible collision
The contact owns a 2020 Dodge Durango. The contact stated while driving 45 MPH, the steering wheel locked, and the contact depressed the brake pedal but was unable to turn the steering wheel. The vehicle was taken to a dealer where it was diagnosed that the power steering rack pinion needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V154000 (STEERING). The failure mileage was 48,000.
WHILE DRIVING A BRAND NEW (170 MILES) VEHICLE AT 35 MPH ON A BUSY CITY STREET THE ELECTRIC POWER STEERING SUDDENLY STOPPED WORKING. A MESSAGE "POWER STEERING UNAVAILABLE" POPPED UP AND THE CAR WAS VERY DIFFICULT TO STEER. I HAD THE CAR TOWED TO THE DEALER WHO SAID IT MAY HAVE BEEN CAUSED BY A GLITCH IN THE COMPUTER. THIS IS A VERY DANGEROUS SITUATION BECAUSE WITHOUT THE ELECTRIC BOOST IT'S VERY HARD TO STEER THE CAR. IF THIS HAD HAPPENED IN A TURN OR WITH A DRIVER THAT WASN'T STRONG THERE WOULD LIKELY BE AN ACCIDENT. THERE ALSO DIDN'T SEEM TO BE A CLEAR EXPLANATION OF WHAT CAUSED THE ELECTRIC STEERING RACK TO FAIL IN SUCH A NEW VEHICLE.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.