Dodge · Durango · 2020
2020 Dodge Durango
2
Recalls
50
Complaints
4/5
Safety Rating
The 2020 Dodge Durango has 2 recalls and 50 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: exterior lighting (15 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2020 Dodge Durango page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is exterior lighting with 15 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Dodge Durango currently shows 2 NHTSA recalls listed on this page and 50 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 4/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are exterior lighting (15), engine (4), unknown or other (4).
- Vehicle
- 2020 Dodge Durango
- Recalls
- 2
- Complaints
- 50
- Safety Rating
- 4/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
19.8% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: OptionalLane Departure Warning: No
Recall Notices
NHTSANHTSA ID: 21V280000April 22, 2021
AIR BAGS:CRITICAL FASTENERS
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Remedy Status
Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
NHTSA ID: 20V191000September 10, 2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Remedy Status
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Owner Complaints
50 totalAIR BAGS
Mar 4, 2026
The contact owns a 2020 Dodge Durango. The contact stated that upon leaving a parking lot, the air bag warning light was displayed on the instrument panel. The vehicle was taken to a dealer, where an appointment was scheduled for a diagnostic test to determine the cause of the fa...
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EXTERIOR LIGHTING
Jan 16, 2026
Water had accumulated in the racetrack led light in the center of the trunk. Causing light to short circuit and lose taillight, license plate light, and back up lights as well.
ENGINE
Nov 6, 2025
Under heavy load or high RPM the engine starts shaking badly and the engine loses power and is very unresponsive to throttle. After 30 seconds of light use the problem goes away but comes back immediately upon heavy load or high rpms. There is a technical service bulletin about t...
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ENGINE
Oct 28, 2025
When accelerating, the vehicle tends to lose all power and starts to decelerate and check engine lights comes on, also states the start stop function is disable. Really tough trying to drive on highways because of this happening quite often.
SEATS
FIRE1 injuryOct 17, 2025
The contact owns a 2020 Dodge Durango. The contact stated that moments after starting the vehicle and while driving approximately 55 MPH, the contact suddenly felt a sharp burning pain in the buttocks area. The contact immediately stopped the vehicle and discovered a burn hole in...
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FUEL/PROPULSION SYSTEM
Oct 15, 2025
Vehicle has begun (and is getting worse) to crank with no start on first attempt. I know there was a recall on earlier model for the fuel pump relay.
UNKNOWN OR OTHER
Sep 28, 2025
Puerto Rico State Government vehicle (Policia de Puerto Rico). Front panel lights show a Warning/safety panel light related to Air Bags. Same as Dodge Charger that have an urgent safety recall by Dodge.
STEERING,SERVICE BRAKES
Sep 4, 2025
Manufacture defect, steering column rubbing against brake line causing brake line to rupture causing damages with possible danger of fire or possible collision
ENGINE
Aug 15, 2025
When accelerating to pass another car in front of us on a 2 lane highway we experienced a loss of power and all instrumentation flashed on/off/on, then it posted a check engine light and stated that auto start stop wasn't working. Power came back and we finished the pass but it c...
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EXTERIOR LIGHTING
Aug 1, 2025
The rear tail lights and the rear “race track” running light have allowed water to enter causing premature failure of a large portion of the light(s). These are not user serviceable parts and should be completely sealed from the elements. Eventually, the entire ‘marker light’ p...
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Showing 10 recent complaints from 50 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Dodge models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Dodge Durango Years
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Frequently Asked Questions
How many recalls does the 2020 Dodge Durango have?
The 2020 Dodge Durango has 2 recalls recorded by NHTSA.
How many complaints have been filed for the 2020 Dodge Durango?
NHTSA has received 50 owner-reported complaints for the 2020 Dodge Durango.
What is the NHTSA safety rating for the 2020 Dodge Durango?
The 2020 Dodge Durango received an overall safety rating of 4 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Dodge Durango?
The most commonly reported complaint categories for the 2020 Dodge Durango are exterior lighting (15 reports), engine (4 reports), unknown or other (4 reports).
Does the 2020 Dodge Durango have any recalls?
Yes. NHTSA has 2 recalls on record for the 2020 Dodge Durango. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.