2000 Dodge Grand Caravan Complaint Log

WHILE THE VEHICLE WAS IN MOTION, MY 8 YEAR OLD SON WAS SITTING IN A CHILD BOOSTER SEAT IN ONE OF THE 2ND ROW REMOVEABLE CAPTAIN'S CHAIRS. HE LIFTED HIS LEFT FOOT WHICH CAUGHT ON THE SEAT RELEASE MECHANISM. THIS ACCIDENTALLY DISENGAGED THE MECHANISM THAT LOCKS THE CHAIR TO THE FLOOR. THE CHAIR'S LOCK RELEASED AND THE CHAIR WAS NO LONGER SECURED TO THE FLOOR. WE HAD TO STOP THE VEHICLE AND RELATCH THE SEAT. THE LATCH IS DIFFICULT TO ENGAGE BUT VERY EASY TO DISENGAGE. THERE IS NOTHING THAT PROTECTS THE MECHANISM FROM ACCIDENTAL RELEASE. MR

FUEL TANK HAS A RUBBER VENT RING ON THE TOP OF THE TANK AROUND THE LINE WHICH FEEDS FUEL OUT OF THE TANK. THE VENT DRY ROTTED AND DETERIORATED. THE VAN WAS PARKED ON OUR SLANTED DRIVEWAY AND GAS BEGAN POURING OUT OF THE TANK ONTO THE DRIVEWAY. THE DEALERSHIP AND CORPORATE HEADQUARTERS HAVE BEEN CONTACTED. THEY ARE FIRM WITH THEIR POSITION THAT THE WARRANTY HAS EXPIRED AND THE VAN WAS NOT REPAIRED AT ONE OF THEIR SERVICE CENTERS, THEREFORE THEY WILL NOT HELP WITH THE COSTS OF THE REPAIRS. ($737.00) THE SERVICE MANAGER AT THE DEALERSHIP DID ADMIT THIS PROBLEM HAS NEVER BEEN SEEN BEFORE. HE STATED HE HAS BEEN ASKED TO COMPLETE AN ENGINEERING REPORT FOR DODGE CORPORATE HEADQUARTERS. SHOULD THIS CAR HAVE BEEN INVOLVED IN AN ACCIDENT WITH THIS DEFECTIVE PART, GAS WOULD HAVE EASILY LEAKED FROM THE TANK CAUSING AN EXTREME SAFETY HAZARD. DODGE SEEMS TO BE TURNING A BLIND EYE TO THIS PROBLEM AND REFUSING TO ADMIT THEY SOLD ME A CAR WITH A DEFECTIVE FUEL TANK. A RESPONSE REGARDING THIS MATTER WOULD BE APPRECIATED. DT

THE TRANSMISSION ON THIS VAN SUDDENLY WENT OUT WHILE I WAS DRIVING OVER RAILROAD TRACKS. FORTUNATELY, I WAS ABLE TO GET THE VAN OFF THE TRACKS BEFORE THE TRAIN CAME BY. THE VAN WAS TOWED TO THE DEALERSHIP WHO ACCUSED ME OF NOT PROPERLY MAINTAINING THE TRANSMISSION. MY HUSBAND TAKES CARE OF THE MAINTENANCE ON THIS VEHICLE AND FOLLOWED THE MANUFACTURER'S INSTRUCTIONS. THERE WAS NEVER ANY INDICATION THAT THERE WAS A PROBLEM WITH THE TRANSMISSION PRIOR TO IT'S FAILURE. THE TRANSMISSION SHOP HAS STATED THAT THE COOLER ON THE TRANSMISSION CAUSES A BACKFLOW OF FLIUD IN THE LINES FORCING THE TORQUE CONVERTER TO DROP METAL SHREDS INTO THE TRANSMISSION. THEIR OPINION IS THAT THE FAILURE WAS CAUSED BY A CHRYSLER DESIGN FLAW. JUST FROM THE LITTLE BIT OF RESEARCH WE HAVE DONE ON CAR POINT, IT IS VERY COMMON FOR THE TRANSMISSIONS IN THESE VANS TO FAIL BEFORE THEY REACH 50,000 MILES. I WAS LUCKY THAT MINE LASTED UNTIL 60,000. I HAVE HAD SEVERAL PROBLEMS WITH THIS MINIVAN, INCLUDING A DASHBOARD MELTING OVER THE AIRBAG AND A BELT NEEDING TO BE REPLACED 2X ALREADY AND QUITE POSSIBLY A THIRD NOW. CHRYSLER REFUSES TO STANS BEHIND THESE VANS BECAUSE THEY ARE OUT OF THE MILEAGE WARRANTY AND IT'S NOT RIGHT. THERE IS AN OBVIOUS AND CHRONIC PROBLEM WITH THESE MINIVAN TRANSMISSIONS THAT NEEDS TO BE FIXED. ANOTHER MOTHER MAY NOT BE SO LUCKY AND GET HER VAN OFF THE RAILROAD TRACKS WHEN THE TRANSMISSION. DT FAILS.THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. I LOOK FORWARD TO HEARING FROM YOU.

2000 DODGE GRAND CARAVAN - NEED BRAKES FOR THE THIRD TIME - JUST LOST JOB OF 27 YEARS, CANNOT AFFORD. IS THERE A LITIGATION GOING ON? *TR

WHEN TRYING TO APPLY BRAKES BRAKE PEDAL WILL GO TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK

WHEN DRIVING AT 5-10 MPH TRANSMISSION IS JERKING, VEHICLE IS AT DEALERSHIP AT THIS TIME. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

AUTOMATIC TRANSAXLE: WITHIN THE FIRST 5, 000 MILES I COMPLAINED TO THE DEALER ABOUT A "JUMP" IN THE TRANMISSION. I WAS ADVISED BY THE SALESPERSON AND SERVICE DEPARTMENT THAT IS WAS NORMAL. AFTER DRIVING OTHER 2000 GRAND CARAVANS, I NOTICED IT TO BE THE SAME.WITHIN THE FOLLOWING 10, 000 MILES THE JUMP STILL EXISTED AND PROGRESSIVELY GOT WORSE. I AGAIN RETURNED TO THE DEALER AND AGAIN WAS ADVISED IT WAS NORMAL. AFTER A TOTAL OF 36, 000 MILES, THE TRANSMISSION DIED. I NOW HAVE TO PAY OUT OF POCKET FOR REAPIRS AND WANT OTHER CONSUMERS TO KNOW THAT THE TRANSMISSION SENSORS AND POWERTRAIN CONTROL MODULES (PCM) ARE FAULTY AND COULD CAUSE INJURIES IF NOT CHECKED OR REPLACED. A "JUMPY" TRANSMISSION COULD CAUSE A VEHICLE TO ACCEL OR DECEL OUT OF CONTROL. MY NEIGHBOR'S 2000 GRAND CARAVAN TRANSMISSION SENSOR POWERTRAIN CONTROL MODULE (PCM) WENT OUT AFTER 15, 000 MILES AND HAD TO GET IT REPLACED. IT WAS NOT UNDER WARRANTY. HE HAD TO PAY FOR THE REPAIR OUT OF POCKET.*AK

WE WERE ON VACATION TO THE MOUNTAINS AND HAD JUST HAPPENED TO STOP AT A VISITORS CENTER. WE HEARD A LOUD POPPING NOISE. THE CAR WOULD MOVE FORWARD AND BACKWARDS BUT THE POWER STEERING WAS NOT WORKING LEAVING US UNABLE TO STEER THE CAR. HAD WE BEEN ON THE HIGHWAY GOING 65 MPH OR IN THE MOUNTAINS ON SWITCH BACKS WHEN IT BROKE THIS COULD HAVE PROVED FATAL. THE DODGE DEALER SAID THE TENSIONER HAD BROKEN AND THEY HAD TO REPLACE THE WHOLE PIECE. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*753523

THERE IS A NOISE IN STEERING WHEEL, VEHICLE VIBRATES WHEN CHANGING FROM DRIVE TO REVERSE GEAR. CONTACTED DEALER. ELECTRICAL SYSTEM PROBLEM *AK

FREEZER PLUGS IN ENGINE ARE RUSTING OUT WHICH RESULTED IN ENGINE OVERHEATING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK

1ST INCIDENT: JOHN ELWAY DODGE SERVICE ON 12/27/2000 FOR FINAL INSPECTION FROM THE SALE. ASKED TO CHECK RATTLE IN THE FRONT RIGHT DASH AND THE BRAKES, WHICH ACTED SOFT. NO PAPERWORK WAS GIVEN. 2ND TIME OCCURRED 11/13/2001: THE BRAKE PROBLEMS REPORTED TO JOHN ELWAY DODGE SERVICE, UNABLE TO GET IN BEFORE 2+ WEEKS. BROUGHT TO CHRISTOPHER'S DODGE WORLD, INC. 16655 W. COLFAX AVE. GOLDEN, CO 80401 303-238-7311. STATED THAT THE BRAKES FAILED WHEN TRIED TO STOP (PETAL FELT LIKE IT WENT TO THE FLOOR, BUT YET THE VAN DID NOT STOP.) ALSO COMPLAINED ABOUT THE RATTLE IN THE DASH AND ENGINE VIBRATION AT IDLE. INVOICE #24497 WHICH STATES EACH COMPLAINT AND THE FINDINGS A) ENGINE VIBRATION - UNABLE TO DUPLICATE CUSTOMERS COMPLAINT. B) RATTLE NOISE IN R/DASH - CAUSE: REPLACED BELT AND TENSIONER AND REPOSITIONED FUEL LINES. C) BRAKES - CLEAN, INSPECT, AND ADJUST REAR BRAKES. D) THE TRANSMISSION NEEDED TO BE SERVICED- BUT MY WIFE DECLINED. THE BILL WAS $62.00 AND THE MILEAGE WAS 13362. THE 3RD TIME @ A WEEK PRIOR TO 1/10/2002. COMPLAINED THE BRAKES WHEN DRIVING ON DRY GROUND WILL ACT AS IF THE ABS IS WORKING, THE VEHICLE SEEMS TO HAVE A SOFT PETAL AND NOT STOP THE VEHICLE PROPERLY. FINDINGS: A) TRANSMISSION - NOT DUE FOR SERVICE UNTIL 40K (FLUID CONFIRMED BY SERVICE MANAGER AT MY WIFE'S REQUEST DUE TO LAST SERVICE AT CHRISTOPHER' DODGE.) B) BRAKES- FOUND TO BE OPERATING NORMAL. MILEAGE WAS 15747. THE FOURTH TIME JUNE 2002- PUSHED ON BRAKES BUT WENT THROUGH STOP SIGN. THE 5TH TIME 7/1/02 UNDER 15 MPH PRESSED ON BRAKES, FOOT FELT LIKE IT WENT TO THE FLOOR NOT STOPPING, PUMPED BRAKES TWICE THEN PUSHED AGAIN FELT LIKE FOOT TO THE FLOOR HIT FROM BEHIND. DRIVER STATED THAT THE BRAKE LITE FLICKERED ONCE, VAN STILL GOING THEN BRAKE LITE ON WHEN HIT. NO DAMAGE, NO MAJOR INJURIES (WIFE'S RIGHT COLLAR BONE RED) 2 TODDLERS AND 2 ADULTS IN VAN. CALLED JOHN ELWAY- VAN IN NEXT DAY. MILES 22772. FINDINGS: COULD NOT VERIFY CONCERN AT THIS TIME. CHRYSLER INSPECTS SAME FINDINGS. VAN AT JOHN ELWAY.*

MY 2000 DODGE GRAND CARAVAN HAS ON THREE OCCASIONS LOCKED ITSELF AFTER I CLOSED THE DRIVER DOOR. THE LOCKSMITH WHO CAME OUT AND THE REP I TALKED TO FROM CHRYSLER BOTH SAID THIS IS COMMON WITH THIS MODEL. IF THIS IS A COMMON PROBLEM, THERE SHOULD BE A RECALL. *JB

REQUESTED INSPECTION DISCLOSED " FRONT BRAKES WERE OVERHEATED ANND WERE BLUED AND HAD FRONT BRAKE PADS SEPARATING FROM THE PAD BACKING WE AVOID CRASH STOPS AND DO LITTLE HILL DRIVING. PROBABLE MANUFACTURING DEFECT.*AK

FUSE FOR TURN SIGNALS AND ABS LIGHT ON DASH KEEPS BLOWING, DEALER REPLACED FUSE 4 TIMES IN 3 WEEKS.*AK. CONSUMER STATED THE DEALER FOUND THE WIRE CASING RUNNING UNDER THE VEHICLE HITTING THE TRANSMISSION AND OVER TIME IT HAD WORN THROUGH THE COATING.*JB

VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AND DRIVER'S SIDE SEATBACK COLLAPSED. CONSUMER STATED THAT SEATBACK SHOULD NOT HAVE COLLAPSED SO THAT DRIVER COULD HAVE NECK SUPPORT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

THE ENTIRE BRAKING SYSTEM IS INSUFFICIENT FOR A VEHICLE OF THIS WEIGHT. THESE MINI VANS SIMPLY WILL NOT STOP UNLESS BRAKING COMPONENTS ARE NEW AND COOL. AFTER NOMINAL LOW SPEED CITY DRIVING, THE BRAKING SYSTEM SUFFERS SEVERE FADING. I SERIOUSLY DOUBT IF THE SYSTEM, WHEN WARM, HAS ENOUGH MUSCLE TO LOCK THE TIRES IF THE ANTILOCK SYSTEM WERE TO BE TEMPORARILY DISABLED OR DISCONNECTED. NHTSA ENGINEERS: TEST THESE BRAKES WARM WITH THE ANTILOCK DEFEATED. THEY ARE NOT STRONG ENOUGH TO LOCK THE TIRES! THE MANUFACTURER HAS "HIDDEN" AND ANEMIC BRAKING SYSTEM WITH THE ANTILOCK.*AK

REAR SEAT BELT BUCKLES CAN BECOME UNDONE VERY EASILY. MANUFACTURER WAS NOTIFIED, AND WAS ASSISTING IN SOLVING PROBLEM.*AK *YH

6 YEAR OLD CHILD WAS ABLE TO SLIP THE GEAR SHIFT IN DRIVE WHILE VEHICLE WAS ON. VEHICLE ROLLED BACKWARDS, ALMOST RUNNING OVER ANOTHER SIBLING, AND WENT THROUGH A FENCE. NO INJURIES OR FATALITES MANUFACTURER WAS NOTIFIED, AND STATED IT WAS NOT A SAFTEY FEATURE FOR VEHICLE. HOWEVER, IT WAS ADDED TO 2002 VEHICLE TO AVERT GEAR SHIFT FROM GOING INTO ANOTHER GEAR WHILE VEHICLE WAS IN MOTION.*AK

WHILE DRIVING 25 MPH, THE POWER STEERING WENT OUT, DEALER DETERMINED THE BELT TENSIONER BOLT HAD SHEARED OFF CAUSING ENGINE TO LOOSEN UP. *JB *YD

MY WIFE WAS DRIVING THE VEHICLE WHEN SHE SMELLED A BURNING ODOR. SHE LOOKED BEHIND HER AND SAW FLAMES COMING OUT OF THE RIGHT REAR SIDE PANEL NEXT TO THE THIRD SEAT. SHE PULLED OVER AND CALLED 911. THE POLICE AND FIRE DEPT. CAME AND PUT OUT THE FIRE. THE FIRE DEPT. SAID IT APPEARED TO BE CAUSED BY AN ELECTRICAL SHORT. MY INSURANCE COMPANY, NEW JERSEY MANUFACTURERS INSURANCE CO., DECLARED THE CAR A TOTAL LOSS AND TOOK IT.

DODGE GRAND CARAVAN 2000 - FRONT PASSENGER DOOR AREA LEAK CONTINUES DESPITE HAVING HAD IT "REPAIRED" AT THE DEALER TWICE. MOST NOTICEABLE IS THAT THE LEAK OCCURS WHEN THE VAN SITS IN THE DRIVE WITH THE WINDOWS ROLLED UP. NO EVIDENCE OF WHERE THE WATER COMES FROM, JUST THE PUDDLE AT THE PASSENGER FRONT DOOR SILL.*AK

CONSUMER STATES THAT THE VEHICLE VIBRATES AND PULLS TO THE RIGHT WHEN THE BRAKES ARE APPLIED.THE FRONT ROTORS NEED TO BE TURNED OR REPLACED.*JB

VEHICLE HAS 16 INCH WHEELS AND FULL WHEEL COVERS (HUB CAPS). I REMOVED THE WHEEL COVERS AT ABOUT 56000 MILES TO ROTATE THE TIRES. THIS IS THE FIRST TIME THAT I HAD REMOVED THE COVERS. WHEN I REMOVED THE COVERS THREE OR FOUR OF THE MOLDED PLASTIC CLIPS BROKE OFF ALL FOUR COVERS. I CONTACTED THE DEALER WHO CONTACTED CHRYSLER REP GREG JANKOWSKI WHO REFUSED ANY ASSISTANCE DUE TO MILEAGE. I CONTACTED CHRYSLER CUSTOMER RELATIONS REP MARTIN SHAGER WHO REFUSED ANY ASSISTANCE DUE TO MILEAGE. I HAVE LOST ONE COVER ON THE ROAD. WHEN WHEEL COVERS COME OFF AT ROAD SPEEDS, I SEE THAT AS A SAFETY PROBLEM. I DO NOT SEE MILEAGE AS AN ISSUE. IF THE PLASTIC RETAINING CLIPS BREAK OFF IN TWO YEARS, I SEE THAT AS A STRUCTURE OR MATERIAL PROBLEM.*AK

( NHTSA ID# 00V-260-000 MANUFACTURER RECALL ID# 895 ) THE MANUFACTURE HAS ON BACKED ORDER FOR 15,000 PARTS. MANUFACTURE NOTIFIED AND NO ONE WITHIN THE CITY OR CLOSESET CITY HAS ANY AVAILABLE. NLM

RED RELEASE BUTTON ON DRIVER'S SIDE SEAT BELT CAN EASILY BECOME UNLATCHED. CONSUMER WAS MADE AWARE OF PROBLEM AFTER WATCHING A PRIME TIME SPECIAL ON TELEVISION. MANUFACTURER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION. *AK

SPEEDOMETER ERRATIC WHILDE DRIVING FREEWAY SPEEDS. THE SPEEDOMETER WILL JUMP TO 120 CAUSING THE ENGINE TO STALL IF THE NEED IS NOT RELEASED. THIS HAPPEN ON THE FREEWAY AND HAD TO COAST OVER TO THE EMERGANCY LANE "IMEDIATLY" . THE CAUSE WAS THE RSS SPEED SENSOR (203 C 4800879 AND THE OUTPU RSS SPEED SENSOR 204 C) THIS IS A MAJOR SAFTY ISSUE WHEN IT STALL ON THE FREEWAY WITH MY FAMILY IN THE MINIVAN. THIS SHOULD NOT HAVE BEEN A REPAIR PAYED FOR BY THE CONSUMER FOR FAULTY DESIGN! *AK

AFTER 22800 MILES (FEB 7, 2002), THE TRANSMISSION SOLENOID PACK FAILED (SLIGHT LEAKING), CAUSING A CHECK ENGINE LIGHT TO COME ON AND FORCING BAD SHIFTING. THE DEALER REPLACED THIS UNDER WARRANTY. AT 49,500 MILES (SEPTEMBER 8, 2003), THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE VAN WAS SHIFTING ROUGH AGAIN. SINCE THE MAIN WARRANTY HAD BEEN EXCEEDED AT 36K MILES AND THE PART FROM THE FIRST DEALER REPAIR WAS WARRANTED FOR 1 YEAR/12000 MILES, THE DEALER OFFERED NO RECOURSE. FOUND A GOOD (NON-DEALER) MECHANIC TO REPLACE IT FOR LESS (STILL COST $525...DEALER WANTED OVER $600). DEALER CLAIMED THAT THIS WAS UNUSUAL TO HAPPEN ONCE, LET ALONE TWICE, BUT STILL WOULDN'T HELP ME. *LA

ANTI-LOCK BRAKE PULSATED VIOLENTLY. THERE WAS A SERVICE BULLETIN FOR THIS CONDITION, HOWEVER, DEALERSHIP CLAIMED TOO MANY MILES ON VEHICLE TO PERFORM REPAIRS. *TT

CONSUMER WAS INVOLVED IN A COLLISION WHILE OPERATING A MODIFIED VEHICLE FOR THE DISABLED, THE ACCELERATOR HAND LEVER BECAME STUCK.*AK.*JB

CONSUMER IS HAVING PROBLEMS WITH BRAKES, RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER HAS TAKEN VEHICLE TO THE DEALERSHIP THREE TIMES ALREADY TO GET BRAKE PADS REPLACED. PLEASE PROVIDE MORE INFORMATION. *AK

2 FRIENDS HAVE HAD SAME PROBLEM WITH TRANSMISSION LEAKING FLUID.*AK

THE TRANSMISSION HAS BEEN REPAIRED TWICE. THE FIRST INCIDENT WAS AT 32,716 MILES. THE SYMPTOMS AT THIS TIME WAS A TRANSMISSION SLIPPAGE WHEN AT IDLE (AND A GRINDING NOISE) AND A HESITATION TO GO INTO REVERSE. THE TRANSMISSION WAS REBUILT AT THE DEALERSHIP (SEALS REPLACE). AFTER DRIVING APPROXIMATELY 200 MILES CONTINUOUSLY THE TRANSMISSION SUDDENLY FAILED WITH NO PRIOR WARNING WHILE DRIVING 65 MPH. WE WERE BARELY ABLE TO PULL OFF THE HIGHWAY IN HEAVY TRAFFIC. THE TRANSMISSION HAS BEEN REPLACED WITH A NEW ONE. HOW CAN A VEHICLE GO THROUGH 2 TRANSMISSIONS IN 33,000 MILES? I HAD MY FAMILY (INCLUDING 2 CHILDREN UNDER AGE 2) IN THE CAR DURING THIS. WE WENT FROM 65 MPH IN HEAVY TRAFFIC IN THE MIDDLE LANE TO 20 MPH IN LESS THAN A 30 SECONDS WITH THE RPM'S REDLINED. WE WERE LUCKY NOT TO HAVE BEEN IN AN ACCIDENT. *AK

THE CONSUMER WAS INVOLVED IN A COLLISION WHILE OPERATING A MODIFIED VEHICLE FOR THE DISABLED. THE CONSUMER STATED THE HAND BRAKE LEVER FAILED TO STOP THE VEHICLE WHEN APPLIED. PLEASE PROVIDE FURTHER DETAILS.*AK *PH *JB

CONSUMER STATES THAT THE SERPENTINE BELT HAVE BROKEN AND REPLACE FOR THE THIRD TIME WHILE DRIVING, THE PROBLEM IS REOCCURRING FOR THE FOURTH TIME. DEALER NOTIFIED. NLM

WHILE DRIVING, VEHICLE LOST POWER AND ENGINE CAUGHT ON FIRE, CLAIM 46-0158-766. *SLC

WHILE DRIVING, VEHICLE LOST POWER AND THEN CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 46-0518-766. *SLC

VAN DROPS INTO NUETRAL WHEN DRIVING, DEALER CAN'T FIND ANYTHING, DODGE WON'T DO ANYTHING. BEEN IN SHOP REPEATEDLY. NOT REPAIRED GOINTTO KILL SOMEONE NEARLY REARENDED.*AK

ENGINE DIES IN RIGHT HAND TURNS OF 2 DEGREES OR MORE WITH OR WITHOUT CRUISE ENGAGED. *AK

AS THE CONSUMER TURNED THE KEY IN THE IGNITION, NOT EVEN HAVING TIME TO PLACE THE GEAR INTO DRIVE, THE VEHICLE TOOK OFF WITH A POWER SURGE IN REVERSE.*YHCONSUMER WAS PARKED IN THE DRIVEWAY IN THE PARK POSITION, WHILE TURNING THE IGNITION, STILL IN PARK, THE VEHICLE TOOK OFF IN REVERSE DOWN THE DRIVEWAY, ACROSS THE ALLEY, AND LANDED IN THE NEIGHBORS POOL. *JG

DRIVER'S AND PASSENGER'S FRONT SEAT RESTRAINTS WILL SOMETIMES LOCK OR MAY STAY UNLOCKED. A FEW TIMES CONSUMER HAD TO CRAWL OUT OF SEAT BELT BECAUSE IT WOULDN'T UNLOCK. DEALER WILL HAVE TO REPLACE LOCK OR LATCH MECHANISM. OCNSUMER IS BEING CHARGED FOR PART AND LABOR.*AK

EXTENDED DISTANCE WHEN BRAKING FOR STOPLIGHT. FIRST TIME LEFT VEHICLE IN THE INTERSECTION(8/15/01). SECOND TIME BRAKES MADE A CHATTER NOISE AND PULLED TO THE LEFT, WAS ABLE TO STOP AFTER STEPPING ON BRAKES THREE TIMES. DEALER UNABLE TO IDENTIFY A PROBLEM AFTER FIRST INSPECTION. *AK

THE 3/8 INCH FASTENER THAT CONNECTS THE SERPENTINE BELT TENSIONER FAILED. IT APPEARS TO BE A CLEAN SHEAR NEAR THE BASE OF THE BOLT. THIS HAPPENED AS THE VEHICLE WAS BEING BACKED INTO A GARAGE AND NEARLY STOPPED. AS A RESULT OF THIS FAILURE, THE POWER STEERING WAS RENDERED NON-FUNCTIONAL. IT IS MY FIRM BELIEF THAT IF THIS FAILURE HAD OCCURED WHILE MOVING, A SERIOUS ACCIDENT WOULD HAVE RESULTED. THE FAILED COMPONENT HAS BEEN REPLACED ANS SAVED FOR ANY FUTURE EVALUATION OF THE FAILURE MECHANISM. WHEN THIS PROBLEM WAS REPORTED TO THE DEALER, INDICATIONS WERE THAT THIS HAS HAPPENED SEVERAL TIMES IN THE RECENT PAST.*AK

WHILE PULLING OUT OF DRIVEWAY BRAKE SYSTEM LOCKED UP AND PREVENTED MOVEMENT OF VEHICLE. CONSUMER THEN SHUT VEHICLE OFF, AND TURNED IT BACK ON, WHICH ALLOWED BRAKES TO RELEASE AND VEHICLE TO MOVE. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

I WAS TRAVELING ON THE HIGHWAY AT 55 MPH WITH MY WIFE AND 3 KIDS IN MY 2000 DODGE GRAND CARAVAN. SUDDENLY THE PASSENGER SIDE REAR TIRE BLEW OUT AND WE HEARD A LOUD RUMBLING NOISE. I WAS ABLE TO CROSS OVER 2 LANES TO GET TO AN EXIT WITHOUT LOSING CONTROL OR HITTING ANY OTHER VEHICLES, MY WIFE AND KIDS WERE VERY SHOOK UP. AFTER INSPECTING THE BLOWN TIRE I FOUND 3 SEPERATE SLITS IN THE SIDE OF THE TIRE WERE IT APPEARED THE SIDEWALL JUST BLEW OUT. I COULD NOT FIND ANY TRACE OF A NAIL OR ANY OTHER OBJECT IN THE TREADS OR THE SIDEWALL. I BROUGHT THE TIRE TO NATIONAL TIRE AND BATTERY AND THE TECHNICIAN TOLD ME THAT THE RIM WAS SLIGHTLY BENT AND THAT THIS CAUSED THE BLOW OUT. I AM EXPECTING TO PAY ABOUT $135 FOR THE REPAIR, BUT I HAVE TALKED WITH SEVERAL PEOPLE WHO KNOW TIRES FAIRLY WELL AND THEY SAID A SLIGHTLY BENT RIM SHOULD NOT HAVE CAUSED THIS PROBLEM. I AM MORE CONCERNED THAT THE OTHER 3 TIRES MAY BLOW AT ANY TIME AND THAT MY FAMILY COULD BE AT RISK. I AM ASKING THE TECHNICIAN TO CHECK ALL THE TIRES FOR ANY DEFECTS AFTER EXPERIENCING THIS, HOPEFULLY IF THERE IS AN ISSUE THEY WILL NOT HIDE IT FROM ME SO THEY CAN MAKE A PROFIT. I FEEL LIKE I WAS VERY LUCKY THERE WERE NO INJURIES IN THIS CASE, BUT I WORRY ABOUT THE NEXT TIME.*AK (TIRESIZE: P215/65R15)

NOTICED TREAD HAD STARTED TO SEPARATE FROM RIGHT AND LEFT FRONT TIRES ON MY 2000 DODGE GRAND CARAVAN, STEEL BELTS SHOWING AT EDGES. TIRE SHOWS EXCESSIVE WEAR AT EDGES (HOWEVER AIR PRESSURE CHECKED OK RECENTLY). REAR TIRES SHOW LITTLE WEAR. RECENT FRONT ALIGNMENT CHECK (8/21/2001) WITHIN SPECS. LOCAL AUTHORIZED GOODYEAR DEALER REFUSED TO HONOR WARANTY FOR REPLACEMENT TIRES. LEFT TIRE DOT M6VFHKDR449, RIGHT TIRE DOT M6VFHKDR449. *AK (DOT NUMBER: M6VFHKDR44 TIRESIZE: P215/65R15)

WHILE DRIVING VEHICLE HAD A STRONG ODOR WHICH SMELLLED LIKE COOLANT COMING FROM VEHICLE. WHEN CONSUMER LIFTED HOOD ODOR GOT STRONGER. ALSO, ODOR WAS MAKING OCCUPANTS OF VEHICLE FEEL SICK TO POINT OF NAUSEA. CONTACTED DEALER, AND DEALER COULDN'T FIND CAUSE OF PROBLEM. *AK

DT*: THE CONTACT STATED, THE AIR BAG WARNING LIGHT FAILED TO ILLUMINATE DURING AN EMISSIONS TEST PERFORMED ON 7/21/06. THE LIGHT WORKED UNTIL 6/23/2006, WHEN THE SERVICE DEALER PERFORMED RECALL #04V480000. THE SERVICE DEALER INFORMED THE CONTACT THE WARNING LIGHT WAS NOT PART OF THE RECALL.

THE PASSENGER FRONT SEAT BELT COMES UNLATCHED AT VARIOUS TIMES AND SPEEDS. THE VEHICLE WAS TAKEN TO JENKINS CHRYSLER SOUTH, LAVALE MD ON 8/24/2001 WHERE THE PROBLEM WAS OBSERVED AND PARTS WERE ORDERED. I WAS THEN TOLD THERE WOULD BE A $100.00 DEDUCTIBLE CHARGE AS THE VEHICLE WAS NOW UNDER THE EXTENDED WARRANTY. WHEN I QUESTIONED THIS CHARGE AND SAID THAT I DIDN'T FEEL THERE SHOUD BE A CHARGE BECAUSE IT WAS A SAFETY ITEM, I WAS TOLD THAT CHRYSLER WOULD NOT COVER THE OUT OF WARRANTY REPAIR AND I WOULD HAVE TO PAY. WHEN I ASKED FOR THE SERVICE MANAGER AND TOLD THEM I WAS GOING TO FILE A COMPLAINT WITH THE NTSA ONLY THEN DID THEY SAY THEY WOULD TAKE CARE OF IT. I AM FILING THIS COMPLAINT TO MAKE YOU AWARE OF THE PROBLEM AND THE DEALERS RESPONSE. *AK

WHEN DRIVING AIR CONDITIONER OPERATES POORLY. *AK

MY 2 YEAR OLD SON TURNED THE KEY AND PUT THE CAR IN GEAR. WHEN IT STARTED MOVING, HE FELL OUT AND THE CAR CAME TO REST AGAINST HIS HIP. MY OTHER TWO CHILDREN WERE IN THE CAR, AND HAD IT NOT STOPPED ON HIS LEG, IT WOULD HAVE ROLLED INTO THE PATH OF AN ONCOMING TRACTOR TRAILER TRUCK.*AK