2015 Dodge Journey Complaint Log

My car has completely locked up going down the road as in I had gas to go but no power steering nothing overn2nd gear all safety lights came on no brakes and after i got it stopped and turned off it wouldn't turn back on. Now I have an issue with it stalling out after coming off an exit or just to a normal stop sign with no warning it jolts kinda shutters and shuts off acts as if it doesn't want to down shift or stop

The Passenger Head Rest Exploded While Driving Scared Me Like To Had And Accident Glad No One Was Sitting In It They Could Have Been Injured Made A Loud Boom Shook The Car I Have PTSD From Vietnam Did Not Help None At All

Vehicle would not start and the engine light was on. Upon inspection at dealer, the ABS module was offline due to water intrusion into the connector which caused corrosion on both abs module and wiring harness connector. There is a recall for this issue on about 276,000 Dodge Journeys. We were denied compensation since our vin was not on recall list. We were required to pay $3982.69 to fix what should have been covered under the recall.

Wire harness in the door, keeps damaging wires. Have had to replace mulitple times. It is a fire hazard

The Anti-Locking Braking System, Electronic Stability Control & Braking warning lights stay on all the time. I have absolutely no traction at anytime. The worse incident occurred when I was headed down a mountain and it had just started to rain. I could not slow the car down. I started at 35 MPH at the top of the mountain and was at 60 MPH by time I got at the bottom of it. Every time I barely touched the brakes the car started fishtailing. I notice the no traction mainly when there are wet roads. I can tell I have not traction at times even on dry roads but lots worse when they are wet. I have noticed in many searches that the ABS/ESC being disabled is a common recall for the 2015 Dodge Journey; however, when I enter my VIN number to my car it states it is not included in this recall. I would like to know how recalls work and why my car would not be included. I have been watchin recalls hoping that my car would be included because I am still making payments on this vehicle and do not have money to fix this issue. This is my main means of travel and I am extremely nervous driving with no traction. I'm considering getting rid of this vehicle because I do not feel it is safe to drive.

The contact owns a 2015 Dodge Journey. The contact stated the radio had an electrical shortage. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.

The contact owns a 2015 Dodge Journey. The contact stated that while his daughter was driving at an undisclosed speed, the speedometer was inoperable with the ABS and traction control warning lights illuminated. Additionally, the vehicle was unable to restart. The vehicle was towed to an independent mechanic who diagnosed that the wiring harness was corroded from water damage. The mechanic unhooked the wiring harness and drained the water from underneath the hood. The vehicle was then taken to the dealer where it was diagnosed with ABS control module failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 75,000.

I had a loss of brake lights, tail lights and right rear turn signals while driving. Peeled back the rubber boot over the wire harness on the upper left hatchback door and found 6 broken wires and 5 chaffed to bare metal. Appears that opening and closing the rear hatch over time bent the wires to the breaking point. This could have caused a rear end collision from lack of brake lights and tail lights. Dodge forum shows this to be a very common problem with the Journeys and fortunately I was stopped and warned about the condition before a crash occurred. This is a serious issue and as an LE officer has the potential for deadly rear end crashes.

Driver headrest exploded while driving on expressway.

When driving you can hear transmission whining van shift ok but constantly whining put in neutral and it stops.Will take it in for diagnose.Thanks.

The contact owns a 2015 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and the steering wheel was vibrating. The contact pulled over and noticed that the driveshaft had detached. The local dealer was not contacted. The vehicle was taken to an independent mechanic and the contact was informed that there were bolts missing from the driveshaft. The manufacturer was contacted but no further assistance was provided. The failure mileage was approximately 91,000.

Electronic throttle control is malfunctioning need to get replaced I was driving on a highway and lost acceleration this is very dangerous as I have young kids who are in the car with me. I've seen online where other people who own The same vehicle is having the same problem this should be recalled nationwide

Car Engine Started knocking while driving home from work. No Check Engine Lights or warning Chimes, was not over heating. Car made a loud bang and blew out a puff of smoke. Was stranded along side a busy state route. Was towed to a local garage where they informed me that the engine was blown. They showed me the oil pan which had chunk of metal and pieces of a connecting rod in the pan. This car only had 76,000 miles and we have only had it for not even 6 months. Had an oil change 3 days prior to the failure. I’ve been buying dodge my entire life but this will be the last one. It was the family car so It put us in a tight spot. Cant get another car because we owe over $13,000 on the loan which still will have to be paid.

I was told by Bob Steele Chevrolet that the oil change housing is a known problem and cracking which causes oil leakage

@roughly 87500 miles p0302 error with check engine light and slight vibration felt. Replaced all plugs + all coils no effect. additional research found known flaw in earlier years ref: service bulletin and extended warranty (X56) - 3.6L Left Cylinder Head - Select 2011 -2013 Vehicle. Called car manufacturer they referred to dealer saying warranty not extended for 15 year. Dealer states still known issue but cant help roughly 3800 out of pocket to fix. or we can contact FCA to beg them to fix. FCA referred back to dealer. You are my next step.

Driving back home on Dec-08-2021; about 2 miles from home I started hearing gear whine noise, only got louder. Pulled over about half mile from home, walked around the car to see if something was stuck underbody. After that, the vehicle would not engage gear when I put it in D or R. I had to press gas hard for the gear to engage, but the car unpredictably engage and would lurch forward and lose gear again. Kept doing that for until I got home. Checked underneath, oil was leaking from the trans pan. The gear would only engage when the gas is pressed hard, but the car would jump as soon as the gear engages.

The problem component is the transmission fluid pump. The issue first started while driving. the transmission started making a grinding noise. the fault code for this was P0868. Our vehicle was towed to a dodge dealership for inspection and repairs. Estimated cost is $1576.84. I have researched this issue and feel this should be considered a recall. Owners should be covered for these repairs.

The contact owned a 2015 Dodge Journey. The contact stated that while her daughter was driving at 25 MPH, the vehicle wheels inadvertently locked. The contact daughter depressed the brake and the vehicle slid in the neighbor's yard and crashed into a tree. There were no warning lights illuminated. The air bags failed to deploy. The contact's daughter sustained whiplash, upper chest pain, upper back pain and neck pain. The contact transported her daughter to the hospital, where it was diagnosed that she had sustained soft tissue injuries and muscle strain. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 130,000. The contact did not have the VIN.

Headrest just popped open, the 2015 journey is equipped with headrests that open upon impact to reduce whiplash and protect the neck. My driver side one popped for no reason while driving, which can be a dangerous situation if moving or on the highway.

The headrest deployed while parked in my drive way. It’s supposed to be a safety feature for accidents but I’d the drivers side deploys next when I drive it will cause an accident. I am now uncomfortable driving unsure of when it will happen again.

On Nov.18,2021 while driving my 2015 dodge journey suddenly felt like something slammed into the back of my driver seat, and into the back of my head. Come to find out my headrest airbag deployed. I feel this should be repaired at the expense of manufacturer. It is a defect that can cause injury to driver. I was not in an accident was just driving down the road. I have had pain in my neck and head since this occured.

The differential and the viscous coupler is what I'm having to replace now cause it is bad. The car is not that old and I'm going to have to spend around $3,500 to fix both of these parts. We could have been killed if we were driving the car, it would have locked up and caused an accident. Yes, the dealer said that it could lock up on us and damage other parts causing an accident. No, it hasn't been inspected by the manufacturer, police, insurance representatives or others. No, there were not signs and warnings lamps prior to the failure. We took it to the dealer on November 18th and have yet to get it back. We called Chrysler and opened a case. They told us that the only thing they could do is to expedite the part and the dealer has the other one. Chrysler is expediting the differential, the dealer was to get the part on December 9th. The part still isn't here. I have called Chrysler several times and nothing is being done. Today I called and Chrysler is blaming the dealer for telling them they got the part when they didn't get it. Then, Chrysler was trying to blame the shipping carrier with is UPS. I think these parts the differential and the viscous coupler should be recall before someone get killed. Chrysler has known about these parts since 2013 and they haven't done anything about it.

Looking back the issue started about one month prior to warning lights came on when I had to brake quickly, but not really "slamming" on the brakes and they seemed to "lock-up". Luckily I had plenty of room between myself and the car in front of me. It never happened again so I thought it was a fluke. Thirty days or so later, I started the engine and everything was fine but after about 20 feet down the road, the brake, ABS, and traction lights all came on. Went back home, turned off the engine, went inside to ask husband to come look and when he turned engine back on and he tried driving it around the corner but the lights did not come back on. The issue continued with the lights going on and go off, when they are on the cruise control is inoperable. We took it to Autozone to see if we could find out what might be going on and we were told that we would need to take it to a Dodge dealership. It took several weeks for them to fit us in, but when they took in we were told it was an internal short in the ABS module and would need to be replaced. We were also told that it would be 3 months before they could even order it. While we have been waiting to safely use our vehicle I have been researching and found that there is a recall on other 2015 Dodge Journeys (R61) for issue with the ABS module for just the reason we are having to replace ours. In checking our VIN, it states that our vehicle is not covered under the recall, but not only am I questioning that should it be and there might be many other vehicles on the road with the issue and they won't know it until it is too late since ours had a scary event prior to warning lights ever coming on. I also do not think we should have to pay over $1,000 for an issue covered under a recall.

We went to get in our vehicle and the headrest had deployed while no one was in the vehicle. It has not been in an accident.

The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle was jerking and failed to properly accelerate before the vehicle stalled. While operating the vehicle the traction control, ABS, and several unknown warning lights became illuminated. Additionally, the "Service Park Assist" message was displayed. In addition, the battery was often drained and needed to be recharged. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the power train was faulty and advised that the vehicle needed to be taken to the local dealer. No service was performed. The vehicle was taken back to an independent mechanic who replaced the alternator, serpentine belt, brake sensor, and several unknown parts but the failure persisted. The contact stated that the battery was replaced several times, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 92,000.

Started the car, the check engine light was on and the traction control light was on. Check engine light code said lost communication with steering sensor. The windshield wipers were at full speed and could not be turned off. All controls on the steering wheel were not working. I lost the use of my blinker and horn. Making my car unsafe to drive. It happens at random times and I’m not able to use my remote start.

The passenger side front seat headrest deployed for no reason while sitting parked in a parking spot!

The contact owns a 2015 Dodge Journey. The contact stated that while driving in torrential rain, the ABS warning light illuminated. Additionally, the cruise control was inoperable. The local dealer was contacted however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes) however, the VIN was not included. The failure mileage was approximately 70,000.

The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the thermostat was replaced. Additionally, the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the transmission slipped, almost causing the contact to crash into another vehicle. The contact engaged the parking brake and the vehicle stopped. The vehicle was towed to the contact's residence. The vehicle was then towed to a transmission specialist where it was diagnosed that the transmission needed to be replaced. The contact stated that the vehicle was repaired; however, the check engine warning light illuminated while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the thermostat housing and sensors needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to an independent mechanic where the engine oil and the radiator hose were replaced; however, the vehicle stalled while driving and failed to restart. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where the engine and oil pan gasket were replaced; however the failure persisted. The contact stated that the vehicle was shuddering significantly while driving and stalled. The vehicle restarted after several attempts. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

In 2/2021 After having dealership replace thermostat and front brakes/rotors, I got my car back and then the same day the ABS, Traction control and ABS lights were on the dash, so I returned to dealership, resulting in full corrosion on the wiring harness repair from water leakage and anti lock brake module replacement. Now in late Sept (less than 3000 miles later) the ABS, traction control and Service AWD light on the dash AGAIN and dealership said it niw needs ABS sensor replaced, the module had water in the ABS module. This is a safety issue with disables ABS and ESC disabled. This appears to be related to other similar complaints and Chrysler recall R61 for 2015 Dodge Journeys, but not showing up for my VIN.

Back of the headrest deployed by itself

I was just driving and the head rest came apart on the front passenger side. I can’t get it to go back together.

While driving the steering wheel locked up and the brakes stopped working, the engine was still running. Breaks were extremely hard to press and was not able to turn the steering wheel at all. Was able to coast to a stop and place the car in park. Once I stopped I placed the car in park, turned off the car and restarted it and worked fine.

While driving in a heavy downpour, the front passenger head rest deployed into automatic restraint position. Vehicle speed was below 30 mph and nothing but rain was impacting the vehicle. Thankfully no one was in the seat at the time or this could have caused a head injury to an unsuspecting passenger.

I noticed that my heater hose looked like it had some crusted coolant around the Tee joint. I looked closer and realized that the Tee joint appeared to be cracked on both bottom left and right side of the joint. I literally just grabbed it and it fell apart. I started to do my research and this happend to be a common problem that owners of dodge journeys are having because the factory Tee joint is made of plastic and is not made to with stand the heat. I went to an Auto Parts store and was informed that this part has not been released for aftermarket sale. So I called the dodge dealership and was told that I can not just buy the Tee joint. I have to buy the entire assembly with is around $200. I researched how much it would cost for part and labor if I didn't change it my self and that would cost $600. This is a Factory issuse so it should not be on the buyer's to have to change this part. It is a safety issuse because I have read that when people have had this issue while driving in the past that the car started overheating out of nowhere and clouds of white smoke poured out of the engine. This could obstruct the drivers view and cause a crash.

Traction and abs light constantly on. Code c2200-49 present. Anti-lock brake module internal/internal electronic failure. Not able to use cruise control. Abs not working and no traction stability control due to abs module failure. 70k + miles on vehicle

My car's passenger side headrest deployed while I was sitting in a parking lot. I was the only one in the car and hadn't touched anything. No crash and no warning lights beforehand.

Leaned seat forward to clean behind, headrest deployed and won't reattach.

My vehicle started with a noise on Thursday. Thursday night it started to rev on its own. Friday morning, it continued to rev. Then the vehicle slowed down, ultimately stopping. Turned car off. Then on and would not move in any gear.

when I purchased the car many problems did occur: Car does has A) Gas problem ( like air inside...car stop working etc...) B) Car has new battery ( in my 1st year) but it does not start C) Car computer was wipe it out( Virus ??) D) And the major: Car has HYDROLIC PROBLEM ( Transmission, Power train and Gas issue)

The contact owns a 2015 Dodge Journey. The contact stated while driving at an unknown speed, the vehicle loss power. The instrument cluster warning indicators were illuminated. The steering wheel locked up and the brake pedal was hard to depress. The vehicle was taken twice to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 80,000. Consumer has stated incident has happened twice.

I had two separate incidences. The first one occurred at approximately 96,000 miles. I went to start my car and it wouldn’t start. To my knowledge nothing was left on inside to kill the battery. I got a jump start and when I started driving my car would get stuck in 2nd gear. It would sound like it was going fast but was barely driving. I took it to the dealership where they tested it and said it ran fine, no error codes or lights appeared. After that it drove fine until approximately 105,000. I was driving on the highway at about 75 miles per hour. All of a sudden the car stopped accelerating and I had to quickly pull off the side of the highway. I turned the car off and back on and it started driving just fine. I am scared to death of driving it now.

I was sitting in passenger seat talk to my family. Vehicle was in parking and the head rest popped open. Causing my head to jerk forward. No one touched head rest it just popped open.

The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle would independently accelerate without warning. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 113,000.

I came out to my vehicle to find that the head rest had separated, in which the night before it was perfectly intact.

The headrest on both driver and passenger seats that are supposed to deploy in case of an emergency have deployed due to a broken pin holder that is made of plastic. The latches are still locked yet the pin that the latches hold on to has broke free from the holder rendering the safety feature useless and costing $575 to replace per seat.

NHTSA recall 15V675000 was performed by the Dodge Dealer in 2016. Braking control system failures were recently indicated by dash panel warning lights. Independent mechanic verified water intrusion, corrosion and electrical short circuits. Remedial repairs by independent mechanic did not solve the problem. I contacted Dealer Service who verified the complaint in Jun 2021, but Chrysler corporation declined to cover the costs of the proper repair. I contend their ABS and/or ESC system failures are due to their defective design and that Chrysler is still responsible to restore the vehicle to a safe operating condition.

The driver head rest deployed my car was parked in the garage, no incident or anything. I came out to the car to go to the store and it was open and I can’t get it back in.

DRIVER SEAT HEADREST DEPLOYED. THANK GOD I WAS NOT IN CAR WHEN IT HAPPENED. I NOTICED MY HEAD WAS UNCOMFORTABLE DRIVING WHEN I LOOKED I SEE IT WIDE OPEN!! I WAS NOT IN A CAR ACCIDENT OR ANYTHING AT ALL. I JUST GOT THIS VEHICLE JULY 2020! THIS IS OBVIOUSLY A DEFECT AND A DANGEROUS SAFETY HAZARD!! THANK GOD MY KIDS AND I WERE NOT IN VEHICLE. I NEED THE DEALERSHIP TO FIX THEIR DEFECTIVE VEHICLE IMMEDIATELY!!!

Transmission is consistently slipping on the upshift from 2nd to 3rd gear, there is no warning light coming on.